Full-time 1st shift, Reg 8 hours 0300-1130, working every other weekend and rotating holidays.

Pay Range:

• Verifies positive patient identification to ensure patient safety. Assesses patient reactions to specimen procurement.
• Performs Venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol. Obtains medical assistance when judged necessary.
• Obtains specimens according to priority and scheduled draw times. Ensures completion of specimen collection functions according to protocol.
• Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
• Answers and screens telephone calls. Assists with inventory and maintains supplies and/or equipment.
• Accepts specimens from a variety of internal and external customers. Receives and sorts specimens. Responds to additional specimen procurement requests via pager or other means.
• Orders and verifies test requests. Documents appropriate information for quality assurance/improvement according to established protocol.
• Reviews various pending and management reports. Generates and distributes reports
• Provides assistance in support of Billing and other business functions.
• Instructs employees and students in phlebotomy and data entry.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

• None Required.

• High School Graduate.

• No experience required.

• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Excellent verbal and written communication skills. Good listening skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.

• Operates all equipment necessary to perform the job.
• Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
• Must be able to sit, stand, walk and bend the majority of the workday.
• May be exposed to mechanical, electrical, chemical, radioactive and/or infectious agents.
• Will be exposed to human blood and body fluids.
• Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
• Must be able to handle stressful situations in a calm and professional manner.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Weekdays.

This leader will be responsible for the North Chicago area

Pay Range:

Leadership experience is required for applicants interested in this position. Office location is Oak Brook, IL with a focus on Advocate Health facilities in the NORTH CHICAGO area where this manager's staff of medical interpreters will serve patients, families and healthcare providers.

Major Responsibilities:

• Provides leadership and assumes accountability for the development and implementation of system-wide translation and interpretation systems. Ensures that services are provided in accordance with state and federal regulations, accreditation and compliance requirements, and organizational policy.
• Participates in strategic planning related to the provision of language services throughout system.
• Provides leadership and accountability for quality monitoring and improvement initiatives related to provision of translation and interpretation services.
• Establishes and maintains strong working relationships with management, employees and medical staff to develop their abilities to work with and understand the services available to LEP (Limited English Proficient) and the deaf/hard of hearing.
• Designs activities to improve, promote and publicize Translation and Interpretation Services within the health system.
• Develops capital and operating budgets in conjunction with the director.
• Monitors budget, analyzes variances and takes appropriate action.
• Manages activities of employees. Facilitates training and continuing education of employees. Provides direction and support to subordinate employees to ensure effectiveness and efficiency. Selects, trains, develops, and evaluates subordinates and initiates personnel actions in accordance with departmental policies and organization philosophy.
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
• Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale.

Education Required:

• Bachelor's Degree (or equivalent knowledge) in Health Care Administration OR Bachelor's Degree in Nursing (or equivalent knowledge).

Experience Required:

• Typically requires 5 years of experience in a medical environment performing medical verbal and written interpretation and translation, leading and prioritizing staff work, and acting as a resource to staff on complex cases.
• Includes 1 year of supervisory experience in a medical environment.

Knowledge, Skills & Abilities Required:

• Possesses professional command of bilingual medical terminology, including anatomy and physiology, diagnostic process, treatment, prevention and health education models.
• Possesses knowledge concerning the ethics of medical interpreting as outlined by the National Council on Interpreting in Healthcare (NCIHC).
• Ability to work in challenging situations to oversee the work of interpreters involved in issues of delivering difficult messages including death and dying.
• Excellent human relations and communication skills necessary.
• Basic computer skills.
• Ability to utilize video interpreting techniques.

Physical Requirements and Working Conditions:

• Must wear protective clothing (i.e., lead aprons, isolation gowns, protective eyewear) when necessary.
• Position requires travel. May be exposed to road and weather hazards.
• Exposed to a normal office environment.
• Operates all equipment necessary to perform the job.
• This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Primarily day shift, Monday-Friday. Position requires maintaining visibility and engagement across all shifts. Occasional evening meetings and travel between Advocate Children's Hospital campuses may be required. Participation in special events, educational programs, and system initiatives may occur outside standard business hours.

Pay Range:

• Through application of ANPD principles and acting in the roles of advisor, change agent, collaborator, communicator, consultant, facilitator, leader, mentor, researcher the team member applies advanced knowledge of nursing in the delivery of evidenced-based nursing and education interventions using the educational design process to bridge the knowledge, skills, and/or practice gaps identified through a needs assessment.
• Collects data and information to validate an identified gap in professional practice and to determine the specific knowledge, skill, or practice deficit or opportunity needed. Investigates issues, trends, and supporting data to determine the needs of individuals, organizations, and communities (prioritizing macrosystem needs).
• Analyzes cost and anticipated return on investment for learning activities, programs, and projects. Transforms processes at multiple levels through inspiration, initiation, adoption, and sustainment of and adaptation to change using project management and improvement processes.
• Develops context-specific outcomes based on organizational stakeholders’ and learners’ values, goals, current evidence, and regulations. Establishes a plan that prescribes strategies, alternatives, and resources to achieve expected outcomes. Incorporates theories pertaining to learning and behavioral change while designing educational materials and programs.
• Promotes the generation and dissemination of new knowledge and use of evidence to guide clinical practice, improves patient care and foster life long learning. Role models practices for creating and sustaining positive learning and practice environments.
• Assesses learner characteristics, including learning styles and learning needs for program development. Creates an effective learning environment, demonstrates proficiency in use of technology. Evaluates the outcomes of staff education, functions in the roles of both teacher and facilitator. Implements a variety of teaching strategies tailored to the learner’s characteristics, learning needs, cultural perspectives, and outcome objectives. Plans programs that are culturally relevant and that incorporate concepts of multicultural and multigenerational education.
• Advises in the design, development, implementation, and evaluation of materials, learning environments (i.e. virtual), and teaching strategies appropriate to the situation and learner’s developmental level, learning needs, readiness, ability to learn, and culture.
• Exhibits system thinking throughout the planning process. Develops partnerships to enhance health care through interprofessional initiatives (i.e. quality improvement, organizational excellence initiatives) and coordinates integrated educational services.
• Supports the transition of nurses and other healthcare team members across learning and practice environments, roles, and professional stages. Mentors, guides, and supports NEPD generalist as applicable.

• Registered Nurse license issued by the state in which the team member practices, and
• Clinical Nurse Specialist (CNS) certification issued by the American Nurses Credentialing Center (ANCC), or
• Nursing Professional Development (RN-BC) certification issued by the American Nurses Credentialing Center (ANCC) needs to be obtained within 6 months.

• Master's Degree in Nursing, or
• Bachelor's Degree in Nursing, and
• Master's Degree in Education or related field.

• Typically requires 3 years of experience in a clinical nursing role that includes experiences in adult teaching or training, and/or developing educational programs

• Must be knowledgeable in principles of adult learning theory and capable of creative planning, coordinating, and overseeing educational and orientation programs.
• Proficient at incorporating adult learning principles, online and in person teaching methods to maximize learning and the application of that learning.
• Excellent written and oral communications including strong presentation/speaking skills.
• Excellent interpersonal, negotiation, planning and problem solving skills.
• Critical thinking and analytical skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).

• Generally exposed to a normal office environment.
• Must have functional speech, hearing, and senses to allow effective communication.
• Position requires travel, may be exposed to road and weather hazards.
• Operates all equipment necessary to perform the job.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Employment Type:

Shift:

Description:

Other Job Titles: Patient Care Tech (PCT), C.N.A, and M.A. (Medical Assistant)

Department: 10 East Older Adult/Stroke Unit (PCU)

Location: Trinity Health Ann Arbor

Position Purpose:

The PCT, under the direction of a registered nurse, is responsible for direct patient care considering age specific, developmental, cultural and spiritual needs. They assist in establishing and maintaining a patient care environment that is clean, safe and conducive to patient/family wellbeing including concepts of relationship-based care.

Shifts Available: 6:30 am-3:00pm; 2:30pm-11:00pm, 10:30pm-7:00am

Status Available: Part-time

Every Other Weekend and Holiday per year required for Full-time and Part-time team members.

REQUIRED EDUCATION / LICENSURE

• High school diploma or GED
• Minimum of one year of previous direct care experience (acute or long term) or successful completion of CENA, PCT, MA, or EMT course.
• Student nurses must have completed their nursing fundamentals class of a BSN program.

What you will do:

• Training is provided to prepare our colleagues for success.
• The PCT assists patient in completing ADLs including: Bathing, showering, toileting, positioning, turning, transferring, ambulation using assistive devices and with feeding and menu selection.
• A PCT will collects and send specimens including blood and blood cultures and inserts and removes peripheral IV catheters. They are responsible to record patient information and required data in appropriate areas in order to meet documentation requirements.
• Medical progressive care unit specializing in the care of diagnoses including: renal, stroke, seizure with continuous EEG monitoring.
• This unit currently houses our COVID-19 population.

Total Rewards and Benefits:

• Competitive compensation, DAILY PAY
• Benefits effective Day One! No waiting periods.
• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-  term Disability
• Retirement savings plan with employer match and contributions
• Opportunity for growth and advancement throughout SJMHS and Trinity Health
• Tuition Reimbursement

Click Here to learn more about the benefits, culture and career development opportunities available to you at Trinity Health Michigan.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Monday - Friday 8-5

Pay Range:

JOB SUMMARY

Under direct supervision from a higher level technician or a principal investigator, assists in the performance of a variety of standardized physical, chemical, or biological tests. Procedures and techniques are outlined in detail with the employee exercising limited discretion and independent judgment in completing assigned tasks.

EDUCATION/EXPERIENCE

Associate's degree in Biotechnology or related scientific field of study; or, an equivalent combination of education and experience.

ESSENTIAL FUNCTIONS

1. Conducts standardized chemical and physical tests on experimental or clinical materials/specimens.

2. Operates a balance and other standard laboratory equipment for mixing, weighing, and preparing specimens for clinical/experimental analysis.

3. Makes minor adjustments to correctly calibrate various types of physical testing and electronic equipment.

4. Assists higher-level technicians in making microanalysis, tepids analysis, enzyme studies, radioactive studies, and chromatographic studies on various types of tissues, secretions, and excretions.

5. Assists with experiments using animals by restraining them for inoculation and anesthetization; performs routine handling and treatment; sets up monitoring equipment.

6. Feeds animals in accordance with prescribed simple diets.

7. Cleans and sterilizes delicate glassware and equipment and maintains premises in sanitary condition.

8. Performs other related duties incidental to the work described herein.

SKILLS/QUALIFICATIONS

Ability to listen and communicate effectively

Basic computer skills

Knowledge of medical terminology to interact with medical staff regarding laboratory procedures and results

Knowledge of medical equipment and instruments

Knowledge of common safety hazards and universal precautions to establish a safe work environment

WORK ENVIRONMENT

Research laboratory environment

Frequent exposure to diseases, medicinal preparations and other conditions common in a lab environment

Must wear protective equipment (gloves, gowns/lab coats, eye protection, face protection)

Exposure to glass and other breakable objects

Exposure to animals

#WFUSM

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Mon-Fri 8am-430pm

Sat 9am-1pm

Pay Range:

Major Responsibilities:

Licensure, Registration, and/or Certification Required:

Education Required:

High School Diploma or GED equivalent and current enrollment in an accredited College of Pharmacy in the 1st year of the programrequired.

Experience Required:

Knowledge, Skills & Abilities Required:

Physical Requirements and Working Conditions:

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position.  Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

1st

Pay Range:

EDUCATION/EXPERIENCE

Bachelor's degree in Biology, Chemistry, Zoology, or other related science, or high school diploma with four years of related clinical/ research experience.

LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A

ESSENTIAL FUNCTIONS:

1. Conducts generally standardized chemical, physical, and biological tests on experimental/clinical materials.

2. Performs micro-analysis, lipids analysis, enzyme studies, and chromatographic studies on various types of tissues, secretions, and excretions.

3. Sets up equipment and organizes materials used in performing scheduled tests, experiments, and/or operations.

4. Selects the appropriate experimental/clinical format from established standard formats and prepares simple charts, graphs, and reports from data obtained during research experiments and observations of research subjects. 5. Isolates and identifies various microorganisms through established laboratory techniques.

6. Trains and demonstrates to graduate students, medical students, and other technical personnel, a variety of technical procedures.

7. Takes blood samples, pressures, and other specimens and measurements as required by research/clinical protocols. Inoculates research animals with various pathogens and performs minor animal surgery.

8. Collects tissues and specimens for laboratory analysis; obtains samples, prepares, mounts, and stains tissue, blood, and other substances for microscopic examinations.

9. Reviews scientific journals, abstracts, and other publications for information applicable to research projects.

10. Performs other related duties incidental to the work described herein.

SKILLS/QUALIFICATIONS:

Ability to listen and communicate effectively Basic computer skills Knowledge of medical terminology to interact with medical staff regarding laboratory procedures and results Knowledge of medical equipment and instruments Knowledge of common safety hazards and universal precautions to establish a safe work environment WORK

ENVIRONMENT:

Research laboratory environment Frequent exposure to diseases, medicinal preparations and other conditions common in a lab environment Must wear protective equipment (gloves, gowns/lab coats, eye protection, face protection) Exposure to glass and other breakable objects Exposure to animals

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Strongly preferred:

• CITI certification for Human Subject Research if not already completed. 
• Additional training required for accessing Advocate Health electronic health records.  
• Excellent interpersonal, oral, and written communication skills. Comfortable communicating with researchers from multiple disciplines (i.e., physicians, engineers) 
• Excellent reading comprehension 
• Strong organizational skills and attention to detail 
• Familiar with data collection tools (i.e., RedCap) and experienced with Microsoft Powerpoint, Excel, and Word 
• Willing to speak on the phone with study participants  
• Comfortable with a fast-paced, rapidly evolving work environment with multiple studies happening in parallel. 
• Proactive problem solver.   

Pay Range:

******Grant Funded Position******

Support cutting-edge digital health research as a Data Collector with the Center for Remote Health Monitoring. Coordinate participant recruitment, screening, consent, and remote data collection using wearable technologies such as Oura Rings, blood pressure cuffs, and ECG patches. Assist with participant engagement, study monitoring, data reporting, mobile app registration, instructional material development, and REDCap record management while ensuring compliance with study protocols and research regulations.

EDUCATION/EXPERIENCE

• Bachelor's degree in social science, Education, or Public Health; or an equivalent combination of experience and education including training in research methodology, computerized data processing, and/or interviewing techniques.

LICENSURE, CERTIFICATION, and/or REGISTRATION

• N/A

ESSENTIAL FUNCTIONS

• Recruit Study Participants- Work with project manager to coordinate and assist with recruitment sessions to enroll study participants. 

• Collect Data – Aid in collect various forms of data including wearable sensor, activity log, video, and survey data. This includes strategizing and sending packages to participants with wearable sensors, communicating instructions, trouble-shooting technology with participants. Monitor participant adherence to protocols. 

• Collect Qualitative Data - Take detailed notes and/or lead structured interviews with study participants. 

• Manage collected data - Organize collected data (typically in RedCap), perform any required post-processing steps, and communicate data location to study staff. Communicate any adverse events to research team. 

• Data Analysis – Develop reports of participant adherence and report to research team and study Sponsors. 

• Collaboration - Work in partnership with the research team. 

• Perform other related duties as assigned or requested
  

SKILLS/QUALIFICATIONS

• Experience in a research environment Experience in department to be served

WORK ENVIRONMENT

• Clean, well lit, office environment

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

7p-7a

Pay Range:

Essential Functions

• Supports patients/residents with activities of daily living.
• Assists patients/residents with personal hygiene.
• Takes vital signs and height and weight measurements.
• Feeds and ambulates patients/residents according to specific procedures.
• Maintains patient/resident's rooms in a clean and orderly condition.
• Observes and reports changes in patient/resident conditions.
• Orients patients/families to unit and instructs patient on safety measures.
• Assists with clerical work such as, including answering phones, entering data and maintaining medical records.
• Maintains stock supply items in inventory management.
• Performs duties as outlined in the scope of Nurse Aide I or Nurse Aide II tasks (per applicable state Board of Nursing Nurse Aide I and Nurse Aide II Tasks List).
• Perform technical tasks with appropriate training such as administering a 12- Lead Electrocardiogram test and routine venipuncture.

Physical Requirements

Work requires walking, standing, sitting, lifting, reaching, bending, stretching, stooping, pushing, and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Must speak and understand English in good understandable terms. Must have manual and finger dexterity. Physical abilities testing required.

Education, Experience and Certifications

• High School Diploma or GED required.
• Current listing with the DFS Nurse Aide Registry as a Nurse Aide I or with the applicable state Board of Nursing as a Nurse Aide II.
• BLS required per policy guidelines.

Patient Population Served

Demonstrates knowledge of the principles of growth and development and demonstrates the skills and competency appropriate to the ages, culture, developmental stages, and special needs of the patient population served.

Protected Health Information

• Will limit access to protected health information (PHI) to the information reasonably necessary to do the job.
• Will share information only on a need-to-know basis for work purposes.
• Access to verbal, writtenand electronic PHI for this job has been determined based on job level and job responsibility within the organization. Computerized access to PHI for this job has been determined as described above and is controlled via user ID and password.

Machines, Tools, and Equipment

Those required by unit. Includes blood pressure manometer, stethoscope, thermometer, personal protective equipment, wheelchairs, stretchers, utility cars, and related clinical equipment.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Sunday thru Thursday; 7:00AM-3:00PM

40 hour New Officer Academy

Additional 120 hours site based training

Pay Range:

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Monday through Friday, 7:00 a.m. to 5:30 p.m. Start and end times may vary slightly based on provider schedules and clinic operational needs.

Pay Range:

Job Description Summary: 

To provide efficient, effective, quality customer service and practice support through a variety of general office duties including scheduling, coding, registration and billing. Maximize revenues by collecting payment at time of service and entering accurate and up-to-date billing information (address, insurance coverage, etc.) into the patient accounting system. Assists clinical staff in maintaining accurate medical records. 

  
Where You Will Work: 

Advocate Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive. 

We’re Looking For: 

• High school diploma or equivalent. 

• One to two years related customer service experience 

• Experience handling difficult callers/customers/patients. 

As a Patient Service Representative (PSR), you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.   

As a key member of the ambulatory care team, you will:  

• Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters. 

• Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information. 

• Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records. 

Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. 

Physical Requirements and Working Conditions:  

• Ability to function in a high volume, multiple-task environment, and in a crowded or closely shared workspace.  

• Exposure to ill patients.  

• Ability to work under stressful conditions with demanding customers. 

• Must lift up to 35 pounds without help. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.  
    

Ready to Take the Next Step: 

Apply Now! 

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

M-F, 8:00a – 5:00p

Remote role - Preferred remote locations in GA, IL, NC, WI

Advocate Health may approve those who wish to work out of the following registered states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY. 

Pay Range:

Leadership experience is required for applicants interested in this position. The Controller Team, which is part of Language Access Services, deploys interpreter, modality and resources across the enterprise to meet patient and provider needs. Prefer applicants who live in our enterprise states of GA, IL, NC or WI and meets the requirements below.

Experience Required:

• Typically requires 5 years of experience in a medical environment performing medical verbal and written interpretation and translation, leading and prioritizing staff work, and acting as a resource to staff on complex cases.
• Includes 1 year of supervisory experience in a medical environment.

Education Required:

• Bachelor's Degree (or equivalent knowledge) in Health Care Administration OR Bachelor's Degree (or equivalent knowledge) in Nursing

Knowledge, Skills & Abilities Required:

• Possesses professional command of bilingual medical terminology, including anatomy and physiology, diagnostic process, treatment, prevention and health education models.
• Possesses knowledge concerning the ethics of medical interpreting as outlined by the National Council on Interpreting in Healthcare (NCIHC).
• Ability to work in challenging situations to oversee the work of interpreters involved in issues of delivering difficult messages including death and dying.
• Excellent human relations and communication skills are necessary.
• Basic computer skills.
• Ability to utilize video interpreting techniques.

Major Responsibilities:

• Provides leadership and assumes accountability for the development and implementation of system-wide translation and interpretation systems. Ensures that services are provided in accordance with state and federal regulations, accreditation and compliance requirements, and organizational policy.
• Participates in strategic planning related to the provision of language services throughout system.
• Provides leadership and accountability for quality monitoring and improvement initiatives related to provision of translation and interpretation services.
• Establishes and maintains strong working relationships with management, employees and medical staff to develop their abilities to work with and understand the services available to LEP (Limited English Proficient) and the deaf/hard of hearing.
• Designs activities to improve, promote and publicize Translation and Interpretation Services within the health system.
• Develops capital and operating budgets in conjunction with the director.
• Monitors budget, analyzes variances and takes appropriate action.
• Manages activities of employees. Facilitates training and continuing education of employees. Provides direction and support to subordinate employees to ensure effectiveness and efficiency. Selects, trains, develops, and evaluates subordinates and initiates personnel actions in accordance with departmental policies and organization philosophy.
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
• Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale.

Physical Requirements and Working Conditions:

• Must wear protective clothing (i.e., lead aprons, isolation gowns, protective eyewear) when necessary.
• Position requires travel. May be exposed to road and weather hazards.
• Exposed to a normal office environment.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Weekdays. This leader will be responsible for the Wisconsin South area.

Pay Range:

Leadership experience is required for applicants interested in this position. Office location at Aurora St. Luke's Medical Center with a focus on Advocate Health facilities in the South Wisconsin area where this manager's staff of medical interpreters will serve patients, families and healthcare providers.

Experience Required:

• Typically requires 5 years of experience in a medical environment performing medical verbal and written interpretation and translation, leading and prioritizing staff work, and acting as a resource to staff on complex cases.
• Includes 1 year of supervisory experience in a medical environment.

Education Required:

• Bachelor's Degree (or equivalent knowledge) in Health Care Administration OR Bachelor's Degree (or equivalent knowledge) in Nursing

Knowledge, Skills & Abilities Required:

• Possesses professional command of bilingual medical terminology, including anatomy and physiology, diagnostic process, treatment, prevention and health education models.
• Possesses knowledge concerning the ethics of medical interpreting as outlined by the National Council on Interpreting in Healthcare (NCIHC).
• Ability to work in challenging situations to oversee the work of interpreters involved in issues of delivering difficult messages including death and dying.
• Excellent human relations and communication skills are necessary.
• Basic computer skills.
• Ability to utilize video interpreting techniques.

Major Responsibilities:

• Provides leadership and assumes accountability for the development and implementation of system-wide translation and interpretation systems. Ensures that services are provided in accordance with state and federal regulations, accreditation and compliance requirements, and organizational policy.
• Participates in strategic planning related to the provision of language services throughout system.
• Provides leadership and accountability for quality monitoring and improvement initiatives related to provision of translation and interpretation services.
• Establishes and maintains strong working relationships with management, employees and medical staff to develop their abilities to work with and understand the services available to LEP (Limited English Proficient) and the deaf/hard of hearing.
• Designs activities to improve, promote and publicize Translation and Interpretation Services within the health system.
• Develops capital and operating budgets in conjunction with the director.
• Monitors budget, analyzes variances and takes appropriate action.
• Manages activities of employees. Facilitates training and continuing education of employees. Provides direction and support to subordinate employees to ensure effectiveness and efficiency. Selects, trains, develops, and evaluates subordinates and initiates personnel actions in accordance with departmental policies and organization philosophy.
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
• Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale.

Physical Requirements and Working Conditions:

• Must wear protective clothing (i.e., lead aprons, isolation gowns, protective eyewear) when necessary.
• Position requires travel. May be exposed to road and weather hazards.
• Exposed to a normal office environment.
• Operates all equipment necessary to perform the job.
• This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

M-F, 8:00a – 5:00p

Remote role - Preferred remote locations in GA, IL, NC, WI

Advocate Health may approve those who wish to work out of the following registered states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY. 

Pay Range: