Reporting to the Director of Finance Systems Transformation, the Payroll Accounting Systems Analyst provides tactical and analytical systems design and support to the Payroll and Finance organization and its systems (Workday Payroll and related integrations with HRIS, Time Tracking, Benefits, and Financial Accounting). This role is a key member of the cross-functional Workday support team, responsible for the design, implementation, testing, and continuous optimization of Payroll Accounting system capabilities for payroll processing, reconciliation, reporting, and compliance.

This newly established position will collaborate closely with Payroll, HRIS, Finance, Accounting, Budget, and IS teams to maintain and enhance core payroll and financial systems and applications, including but not limited to Workday, and related integrations to timekeeping, benefits, and general ledger systems.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

• Play a critical role in the continuous design, implementation, and optimization of Workday Payroll and accounting functionality.
• Assist in assessing new system functionality and implementing payroll accounting and reporting tools.
• Lead and document testing, implementation, and upgrade efforts for payroll and financial systems and integrations. Execute and document semi-annual end-to-end testing for Workday updates.
• Maintain up-to-date documentation of payroll system processes, user guides, and standard operating procedures. Train payroll and accounting staff on system best practices and support ongoing process improvement.
• Serve as the primary contact for end users in Payroll and Finance requiring technical or functional support.
• Collaborate with HRIS, Finance, IS, and external vendors to identify, design, and implement payroll system enhancements and integrations.
• Recommend and implement process improvements based on user feedback and system performance.
• Collaborate with Payroll, Finance, Benefits, and Compensation teams to identify and document detailed test plans for periodic system enhancements.

Knowledge, Skills and Abilities:

• Knowledge of HR and payroll principles, processes, and payroll/accounting workflows.

• Proficiency in Workday Payroll, HRIS integrations, general ledger systems, and Microsoft Office Suite.

• Strong systems mindset with expertise in payroll processing and related technologies.

• Experience troubleshooting complex technical issues and driving effective solutions.

• Customer-focused with the ability to handle sensitive and confidential information with discretion and integrity.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Ability to collaborate effectively with cross-functional teams and stakeholders.
• Strong critical thinking, analytical, and problem-solving skills.
• Ability to assess complex situations, interpret information, and resolve issues using sound judgment and established practices.

Minimum Job Qualifications:

• Bachelor’s degree required in Accounting, Finance, Business Administration, Information Systems, or a related field.
• Minimum of 5 years of relevant payroll, Workday, or other related experience. 2 years of Workday experience required.

License/Certification/Registration Required: N/A

Supervisory Responsibilities: None

Patient Contact: None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$80,600.00 - $88,200.00

The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

1. Participates in day-to-day operations of the program including patient education and call triage
2. Participates in program evaluation and development of strategic goals consistent with DFCI’s mission and professional values.
3. Participates in the QA/QI projects for the program.
4. Supports the research activities of the program.
5. Exhibits professional commitment through individual integrity, honesty and accountability to self and others
6. Delivers expert clinical care through evidenced-based practice partnerships with patients, families and colleagues.

A. Assumes nursing care responsibilities for a defined group of patients within the program, including but not limited to assessment, education, coordination, and documentation.
1. Facilitates individualized care within the context of functional status, cultural consideration, health literacy, psychosocial, reproductive/fertility, and spiritual needs for patients, families and caregivers.
2. Supports a smooth transition of patients from active treatment into survivorship, chronic cancer management, or end-of-life care.
3. Assists patients with cancer with issues related to treatment goals, advanced directives, palliative care, and end-of-life concerns using an ethical framework that is nonjudgmental and nondiscriminatory.
4. Acts as a liaison between the patients, families, and caregivers and the providers to optimize outcomes.
5. Advocates for patients to promote patient centered care that includes shared decision making and patient goals of care with optimal outcomes.
6. Provides psychosocial support to and facilitates appropriate referrals for patients, families and caregivers.
7. Contributes to ONN program and role development, implementation, and evaluation within the healthcare system and community.
8. Participates in the tracking and monitoring of metrics and outcomes, in collaboration with administration, to document and evaluate outcomes of the navigation program.
9. Functions as the primary nursing contact for care delivered within the physician practice setting.
10. Engages in collaborative decision making, utilizing available data expertise and wisdom of the collective.
11. Manages patient care across the continuum, including new patient calls, and making appropriate referrals as necessary.
12. Works collaboratively and functions as an effective member of the health care team.
13. Monitors the environment of care with attention to patient safety, and assures compliance with regulatory agency standards.
14. Maintains clinical practice that is evidence-based and consistent with nursing policies, procedures and standards.
15. Provides care based on age-specific needs of the patient.
16. Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2001) in all aspects of professional practice.
17. Complies with accepted standards of professional nursing practice that is evidence- based and consistent with policy, and procedures determined by DFCI as well as with all licensure/registration requirements applicable to the nursing role.
18. Fosters an environment that is sensitive to the needs of diverse populations, including but not limited to culture, ethnicity, gender, and age.
 
B.  Professional Development:
1. Identifies areas for professional growth.
2. Formulates professional goals, objectives and methods for accomplishing these.
3. Serves as representative on Nursing and Institute committees, including the Program Nurse Committee.
4. Supports research activities within the Nursing and Patient Care Services and the Institute.
5. Meets all annual evaluation requirements and competencies within the established time period.
6. Collaborates in preparing professional reports, articles, and presentations for colleagues and the public.
7. Pursues active membership in local and national professional organizations.
8. Commitment to continuous learning and improvement through a high spirit of inquiry, innovation and mentoring.

Knowledge, Skills and Abilities:

• Demonstrated ability to work as an effective member of an interdisciplinary team.
• Demonstrated skills in critical thinking, effective communication, organizational skills, problem solving, and ability to make appropriate independent decisions.

Minimum Job Qualifications:

Education: Associate degree, Nursing.  Baccalaureate degree in Nursing strongly preferred.  If Associate degree in Nursing, must complete BSN degree within 4 years.  Experience: 1 year of recent experience as a Registered Nurse.  Ambulatory and/or oncology experience
preferred.

License/Certification/Registration Required:

Licensed as a Registered Nurse in the Commonwealth of Massachusetts, or State of New Hampshire as appropriate required.  AHA BLS required (AHA ACLS accepted as minimum requirement).  Professional nursing certification preferred (OCN, BMTCN, CPHON, AOCNP, CRNI, RN-BC).

Supervisory Responsibilities:

None

Patient Contact:

Yes. Demonstrates understanding of special needs and behaviors of age groups of the population served: young adults to geriatrics.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$44.14 - $109.51

The Food Pantry Administrator supports the daily programmatic administration and operations of the Dana-Farber Food Pantry to ensure reliable access to nutritious, culturally responsive foods for patients and their families experiencing food insecurity. Reporting to the Food Pantry Manager, the role supports the recruitment and scheduling of volunteers, inventory management, purchasing and receiving, and patient food distributions. The Food Pantry Administrator is responsible for exceptional customer service, safety and sanitation standards, and maintenance of accurate referral and record data. The position ensures compliance with relevant policies, procedures, and patient privacy requirements while contributing to program evaluation and continuous improvement.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Primary Duties and Responsibilities:

• Volunteer Coordination: Partners with Volunteer Services on recruitment and scheduling; leads volunteer onboarding, training, and day-to-day supervision; ensures safety and service quality.

• Data, Reporting, and Evaluation: Uses pantry software and related systems for intake and record keeping; collects data to support program evaluation; assists with basic budget tracking and reporting.

• Stakeholder Engagement: Supports outreach and community engagement; liaises with internal clinical teams and community representatives; assists with routine communications to partners and vendors.

• Operations and Service Delivery: Executes daily pantry workflows (intake, ordering, pick-up), maintains a welcoming environment, and ensures timely, accurate service to patients and families; supports onboarding and training of new team members.

• Inventory and Purchasing: Leads FIFO (first in, first out) rotation, counts, and replenishment; oversees receiving and storage; reduces waste and tracks supplies; reconciles invoices and resolves routine issues with vendors and partners.

• Safety and Compliance: Implements food safety, sanitation, and emergency procedures; ensures adherence to ServSafe and institutional policies; upholds data privacy requirements.

• Facilities and Equipment: Maintains clean, organized spaces; coordinates equipment upkeep; submits maintenance/repair/cleaning requests; safely operates carts, pallet jacks, and related equipment.

Knowledge, Skills and Abilities:

• Customer service skills: active listening, empathy, problem-solving, clear communication, and ability to navigate sensitive conversations related to food insecurity.

• Strong organizational and time management skills; attention to detail; ability to manage competing priorities in a busy environment.

• Capable of training and coordinating volunteers; ability to set expectations, provide feedback, and monitor performance.

• Understanding of HIPAA and patient data privacy requirements; ability to maintain confidentiality.

• Knowledge of food handling, food safety, and sanitation standards (e.g., ServSafe, MA Food Code); ability to implement safety protocols.

• Knowledge of inventory management practices (FIFO, counts, waste reduction) and retail/stockroom operations.

• Ability to operate computers, tablets, and software applications; proficiency with Microsoft Office (Excel, Word, PowerPoint); familiarity with data entry and record keeping.

• Interpersonal skills to work effectively with diverse populations; commitment to equity, inclusion, and culturally responsive service; bilingual English/Spanish preferred.

• Physical ability to stand for extended periods, bend, lift, and safely move boxes/cases of food up to 25 pounds; ability to follow safe material handling practices.

• De-escalation skills and sound judgment when addressing operational issues or patient concerns; ability to escalate appropriately to the Food Pantry Manager.

Minimum Job Qualifications:

High school diploma or GED required. Bachelor's degree in nutrition, public health, social work, nonprofit management, or related field preferred. 2 years' experience in business operations and/or inventory management required. 2 years' experience in customer services required. Experience training and supervising volunteers preferred. Experience in non-profit, healthcare, or social services preferred.

License/Certification/Registration Required:

ServSafe certification is preferred; ability to obtain within 90 days of hire.

Supervisory Responsibilities:

No supervision of regular FTE employees. However, directly supervises 3-9 volunteers and/or interns per day. Supports the development of training and educational materials for volunteers and/or interns, assigns them daily tasks to achieve organizational goals. Sets clear expectations, delivers feedback, and monitors performance for quality, efficiency, and compliance with policies and procedures.

Patient Contact:

Yes, direct patient and family interaction for intake, ordering, scheduling, and food pick-up.

Special Working Conditions:

Work may require standing for extended periods, repetitive lifting and moving boxes up to 25 pounds, and operation of carts and pallet jacks. Periodic early morning or late afternoon deliveries may necessitate schedule flexibility. Work is primarily on-site; limited local travel for pickups may be required.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$51,600.00 - $54,500.00

The Practice Coordinator II provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. The practice coordinator may also assist with registration of new patients including the collection of demographic information and insurance information. Performs specific and more advanced duties and system routines

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Under the direction of the operations management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with department scheduling guidelines for new and/or existing patients. 
• Performs front desk check-in and check-out functions
• Obtains detailed clinical information face-to-face, by telephone or electronically.
• May provide basic information regarding the need for insurance referral(s).
• Performs independent patient and outside provider call triaging and assists in directing patient flow.
• Serves as a liaison between patient/family/provider.
• Confirm patient’s demographics (address/phone numbers etc) and insurance information.
• Review patient “alerts” in Epic and reconciles ie: patient contact information, Medicare Survey etc.
• Responsible for complex scheduling activities associated with patients arriving from main campus, other centers or other outside entities and coordinating appointments with other specialists, dieticians, social work, 2nd opinions, etc.
• Ensures the completion of prior authorizations for radiology testing and authorizations for outside ancillary services if requested same day or within 24 hours.
• Manage all incoming referrals; provide appointment setting and coordination of medical records.
• May navigate new patients and educate them about all available services.
• Resolves issues directly or ensures appropriate management of call by others.
• Recognizes emergencies and appropriately responses using standard operating procedures and critical thinking skills.
• May be required to perform other duties as required by the Operations team.
• May provide general administrative support and coordination for all aspects of patient care for both new and/or established patients, including filing, document preparation, data entry, telephone support, etc. 
• Refer patients to financial counselor as needed at DFCI.
• If insurance has changed, copy card and give to New Patient Coordinator for updating and insurance eligibility check.
• Handles incoming requests for records and mails/faxes information as appropriate; Faxes notifications to HIS as necessary (patient name changes, etc)
• Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly.
• Participates in clinical systems training for new hires and may teach or participate in the planning.
• Prepares, opens and closes provider schedules and handles daily schedule changes.
• Conduct slide submission as needed.
• Enters data into patient care related databases.
• May be responsible for mini-registrations, insurance verification and clinical intake for new patients. Complete annual registration update if necessary.
• May be required to perform other duties as required by the clinical practice support team.
• Prepares complex documents, processes disability forms, prescription plan refill processing or other patient care forms.
• Assists in the review of office supply par levels to ensure adequate supplies at front desk.
• Receives shipments to the unit and places supplies and stock items in proper storage area.
• Review “type” of patient apt and ensure necessary forms are completed: new patient consults-print appropriate labels and refer to New Patient Coordinator.
• Review prepared lists for patients needing a Health Care Proxy or Distress Tool to be completed. Assist those patients in completion of forms. Be prepared to answer non-clinical questions about the Health Proxy or refer any detailed.
• Coordinate care with main campus and facilitate appointments. Track referrals and generate reports to evaluate withentities are sending patients.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Understand and utilize DFCI systems as well as the local Hospital’s systems i.e. Meditech
• Requires basic knowledge of insurance plans which constantly change; knowledge of insurances that HFH/LGH are participants; and high risk insurances
• Ability to multi-task and function as an integral member of the team.
• Excellent verbal and written communication skills required. 
• Excellent computer, customer service and problem solving skills required. 
• Demonstrated ability to carry out complex scheduling as required.
• Demonstrated ability to draft complex reports, correspondence and other administrative documents pertaining to patient scheduling as needed.

MINIMUM JOB QUALIFICATIONS:

• Associates degree; 3 years of equivalent experience may substitute for a degree. Bachelor’s degree preferred
• 3 years of experience working in a medical or customer service setting
• A degree may substitute for experience
• Knowledge of medical terminology required.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$49,000.00 - $61,800.00

The Pharmacy Department at the Dana-Farber Cancer Institute places emphasis on the values of reliability, professionalism, cooperation, teamwork, communication, positivity and inclusiveness. The Pharmacy Technician III, Infusion is responsible for providing technical support to pharmacy operations under the supervision of a licensed pharmacist. The Pharmacy Technician III, Infusion will staff in pharmacy locations/areas as required. Additional responsibilities may include regulatory and compliance duties, projects, and conducting the training and orientation processes of new pharmacy employees.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Practices as a pharmacy technician in accordance with all federal, state, DFCI and Joint Commission policies, regulations and standards
• Fills medication orders according to policy, including proficiency with the most complex preparations
• Ensures timely delivery of medication orders and/or supplies.
• Utilizes multiple systems such as EHR (Electronic Health Record, Inventory Management Systems and other systems to complete and document duties. Identify issues, troubleshoot and triage as necessary
• Maintains the Pharmacy inventory: sorting, stocking, rotation of stock, expiration date checking and assessment of par-levels
• Performs and documents quality control steps as required for safety and regulatory requirements
• Performs cleaning of sterile and non-sterile areas of the pharmacy as assigned.
• Conducts the training and orientation of staff members in any area
• Communicates and escalates issues or problems
• Provides on-going support to more junior staff
• Creates and/or revises training documentation and resources for staff education.
• May be assigned to cross-cover other locations or areas (e.g. materials management, outpatient, infusion, etc.)
• Performs other duties as assigned
• Performs sterile and non-sterile compounding of predominately hazardous drugs in compliance with USP <795>, USP <797>, USP <800>, DFCI policies and procedures and, when applicable research protocols
• Coordinates sterile compounding operations
• May be assigned to cross-cover other infusion areas / locations or assigned to specialty areas such as Materials Management, Research or Pediatrics
• Ensures compliance with requirements of medications within Research Protocols as assigned
• Maintains and supports Automated Dispensing cabinets including Federal controlled substance retrieving from Return drawer
• Stocking emergency medication as appropriate by site
• Sets up and logs pharmacy batch compound products
• Site-Specific Infusion Technician Duties May Include:
• Provides ADS downtime support. Applicable to Chestnut Hill, Satellites and Pediatric
• Coordinates management of inventory (e.g. ordering and receiving, par level adjustments, storage space allocation, and proper product labeling, drug shortage management, NDC maintenance). Applicable to Chestnut Hill, Satellites and Pediatric
• Demonstrates proficiency in the coordinator role. Applicable to Longwood (Yawkey 5)

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Ability to accurately perform complex pharmaceutical calculations
• Ability to utilize pharmacy technology systems
• Full proficiency in aseptic technique and the compounding of sterile products
• Full proficiency in compounding of non-sterile products
• Ability to independently troubleshoot issues and assist in resolution or escalation to the appropriate resource
• Ability to treat all others (fellow pharmacy staff, patients, nurses, providers, support personnel, etc.) with the utmost professionalism and respect
• Ability to effectively work within a collaborative team-focused environment
• Participate in department meetings and functions to promote a successful and efficient pharmacy workgroup
• Ability to train and orient new staff
• Ability to effectively communicate both orally and in writing
• Demonstrated critical thinking skills (ability to analyze information objectively and make a reasoned judgment)
• Strong attention to detail

MINIMUM JOB QUALIFICATIONS:

The position requires a high school diploma or current enrollment in an accredited entry-level degree program for Pharmacy or a related field. The position also requires 5 years of pharmacy technician experience, including at least 2 years of sterile compounding experience and 1 year of hazardous compounding experience. Additionally, the position requires Massachusetts Board of Pharmacy Registration as a Pharmacy Technician and National Pharmacy Technician Certification (PTCB or ExCPT). If certified with ExCPT, PTCB certification must be obtained within 1 year of hire. For roles at Londonderry or Merrimack Valley satellite locations, the position requires New Hampshire Board of Pharmacy Registration as a Pharmacy Technician.

 

SUPERVISORY RESPONSIBILITIES: None

 

PATIENT CONTACT: None

To learn more about why you should join the Pharmacy Department at Dana-Farber, please copy and paste the link below into your browser:Pharmacy | Careers at Dana-Farber - Dana-Farber Cancer Institute | Boston, MA

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$70,366.40 - $78,457.60

The Oncology Registered Nurse is focused on patient assessment, patient education, the coordination of care, administration of therapy, symptom management and supportive care for the Oncology and Hematology patients at Dana-Farber Cancer Institute. The Registered Nurse cares for individuals receiving therapy for oncologic and hematologic problems. The nurse’s responsibilities include assessment, planning, implementation and evaluation of nursing care for a complex patient population. The nurse’s role includes administration of chemotherapy and other medications and infusions, telephone nursing care, direct patient care and charge capture/billing for all services rendered. The nurse provides patient and family education and psychosocial and emotional support. He/she is a member of a multidisciplinary care team that requires effective communication and collaboration with co-workers and staff as well as collaborating institutions and agencies. The role requires clinical expertise, critical thinking, collaborative practice, excellent communication skills and an understanding of the principles and practices of clinical research.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

A. Delivers expert, evidence-based nursing care to patients and families.
1. Implements nursing process:Assessment, Nursing Diagnosis, Planning, Implementation, Evaluation.
2. Assesses patient and family needs.
3. Promotes health care outcomes in concert with currently accepted clinical practice guidelines.
4. Analyzes assessment data to develop and support clinically accurate diagnoses.
5. Collaborates proactively with all interdisciplinary team members with a patient centered focus to facilitate and maximize patient healthcare outcomes.
6. Plans care by establishing goals with measurable outcomes.
7. Implements the plan of care.
8. Evaluates the patient’s response to interventions.
9. Documents care according to Institute and regulatory agencies’ requirements.
10. Administers medications and other treatments, which may include chemotherapy, and performs procedures safely and efficiently in accordance with Institute policy.May administer blood transfusions.
11. Evaluates educational and psychological needs of patient and family and incorporates identified needs into the plan of care.
12. Educates patient and family regarding treatment modalities of disease, which may include chemotherapy and radiation therapy and symptom management.
13. Reviews patient’s clinical status and laboratory values pre-treatment and consults with provider when appropriate.
14. Evaluates and determines need for patient referrals to other members of the interdisciplinary needs as appropriate.
15. Identifies appropriate community resources to promote continuity of care and makes appropriate referrals.
16. Manages patient care across the continuum, making appropriate referrals to home care and hospice, as necessary.
17. Prepare and administers chemotherapy/biotherapy and supportive therapy in accordance with ASCO/ONS Guidelines.
18. Recognizes and responds to emergency situations appropriately. Maintains BLS certification.
19. Provides telephone triage according to policies and documents telephone interactions.
20. Performs the following technical skills:
a. Intravenous therapy including peripheral and central venous vascular access devices, including obtaining IV access
b. Safe handling practices for hazardous, cytotoxic and biological agents
c. Chemotherapy administration skills, including vesicant and non-vesicant medications
21. Complies with accepted standards of professional nursing practice, as well as with all licensure/registration requirements applicable to the nursing role.Supports the DFCI Nursing Department Professional Practice Model and Quality Plan.
22. Accurately records charges for all services rendered on the day service.
23. Collaborates with Clinic Assistant to assure accurate inventory of all supplies.
24. Serves as a resource to medical personnel in other health facilities, providing telephone consultation to engender optimal Oncology practices and knowledge among health care professionals caring for cancer patients.

B. Establishes rapport with patients and families from a variety of cultural, ethnic and religious backgrounds.
1. Interacts with patients and families in a caring and compassionate manner respecting the need for privacy and confidentiality.
2. Develops approaches to problem solving which meet the individual needs of the patients and families.
3. Demonstrates the knowledge and skills necessary to provide age-specific care and support to the populations served.
4. Promotes a culture of inclusion.Fosters an environment that is sensitive to the needs of diverse populations, including but not limited to culture, ethnicity, gender, and age.

C. Manages the environment of patient care.
1. Monitors the environment of care with attention to patient safety and assures compliance with regulatory agency standards.
2. Complies with applicable policies, procedures, work rules and standards of conduct.
3. Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2015) in all aspects of professional practice.
4. Bases care on the Standards of Oncology Nursing Practice and Oncology Nursing Society Chemotherapy Guidelines.

D. Works collaboratively and functions as an effective member of the health care team.
1. Demonstrates the ability to work collaboratively with peers and co-workers. Effectively addresses and manages conflicts.Demonstrates excellent communication skills.
2. Demonstrates effectiveness as a contributing member to the multidisciplinary health care team.
3. Delegates as appropriate and supervises assistive personnel in their provision of patient care.
4. May function in the charge nurse role when necessary, collaborating with staff and coordinating flow of patients into the infusion areas.
5. Participates in committees, councils, and initiatives.
6. Demonstrates flexibility in setting and changing priorities. Accepts additional responsibilities as needed.
7. Participates in QA/QI projects for the unit as requested.

E. Seeks opportunities to foster professional growth.
1. Identifies areas for professional growth. Formulates professional goals, objectives and methods for accomplishing these.
2. Attends inservices, workshops and seminars. Shares information gained with colleagues.
3. Facilitates professional growth of self and others by acting as a preceptor and mentor for new staff.
4. Meets all annual evaluation requirements and competencies within the established time period.
5. Pursues active membership in local and national professional organizations.

Knowledge, Skills and Abilities:

1. Demonstrated ability to work as an effective member of an interdisciplinary team.
2. Demonstrated skills in critical thinking, problem solving, and ability to make independent decisions.
3. Ability to function in a busy work setting with patients with complex needs.
4. IV skills strongly preferred.
5. Work tasks require walking, standing, climbing, sitting, bending, reaching and occasional lifting. Some tasks are performed while sitting.
6. Good hearing and vision are required for the time spent in interactions with others, telecommunications and the required reading of medical and pharmaceutical documents and patient care related documents.
7. Communications with physicians or staff during office hours requires organization of information, discretion and balancing of multiple communications.
8. Relationships with patients/families and colleagues requires excellent listening skills, the ability to identify issues and seek a resolution that reflects the quality care and satisfaction goals of the practice.
9. The work requires concentration and frequent mental and visual attention as well as the ability to work efficiently. Frequent interruptions and movement away from desk require the ability to stay focused and return to uncompleted tasks.
10. Telephone communications listening and speaking skills are required for the time spent in this mode of communication.
11. The ability to balance multiple tasks and normal stress associated with the duties and responsibilities of this position are essential requirements in the performance of this job.
12. The ability to speak, read and write in English, and the ability to perform mathematical pharmaceutical calculations is required for this position.
13. Demonstrates understanding of special needs and behaviors of age groups of the population served:young adult to geriatric.

Minimum Job Qualifications:

• Baccalaureate degree in nursing strongly preferred. If associate degree in nursing, must complete BSN degree within 4 years.
• Minimum of 1-year recent experience as an RN or completion of the Oncology Nurse Residency Program (ONRP).
• Ambulatory and/or oncology experience preferred.

License/Certification/Registration Required:

• Licensed as a registered Nurse in the Commonwealth of Massachusetts, or New Hampshire as appropriate.
• Professional nursing certification preferred (OCN, BMTCN, CPHON, AOCNP, CRNI, RN-BC).
• AHA BLS required (AHA ACLS accepted as minimum requirement).

Supervisory Responsibilities:

No direct supervision of others but does supervise assistive personnel as appropriate in the provision of patient care.

Patient Contact:

Yes

Special Working Conditions:

Works in clinic and office settings with possible exposure to infectious diseases through airborne transmission or contact with blood or body fluids.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$38.21 - $80.50

The Pharmacy Inventory Specialist, at Merrimack Valley Outpatient Department provides commercial inventory support to the Specialty Pharmacy Department under the supervision of a licensed pharmacist. The Pharmacy Inventory Specialist, MVOPD is responsible for all pharmacy inventory related activities within the pharmacy, including coordination of inventory transfers between MVOPD and satellite locations. The Pharmacy Inventory Specialist, MVOPD takes primary responsibility for bi-annual inventory preparation, as well as stock maintenance, rotation, cycle counts, outdates, and recalls. The Pharmacy Inventory Specialist, MVOPD maintains inventory-related metrics and reporting and participates in the management of third-party inventory management systems.

Additional responsibilities include leading the orientation and training of all inventory-related processes and providing cross-coverage to Specialty Outpatient Pharmacy daily operations when necessary

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

PRIMARY DUTIES AND RESPONSIBILITIES:

• Practices in accordance with all federal (e.g., Drug Supply Chain Security Act), state, and DFCI and Joint Commission policies, regulations, and standards.
• Performs daily returns-to-stock, cycle counts and ensures on-hand accuracy of all Rx and OTC inventory.
• Responsible for all pharmacy iventory related activities such as commercial drug storage within the pharmacy.
• Provides support for such storage at satellite locations, auditing inventory transactions, reviewing short-dated drugs to ensure proper handling and stocking, etc.
• Oversees appropriate inventory rotation, removal and return of expired products, damages, recalls, and saleable returns (in cooperation with Purchasing Specialist when needed).
• Ensures that the main pharmacy areas are kept well organized and coordinates physical inventory counts.
• Maintains inventory-related metrics and reporting including month-end report, inventory volumes, etc.
• Participates in the management of third-party inventory management systems (e.g., contact with vendor representatives, tracking and scheduling all preventative maintenance, super user for all inventory related technology, including drug storage/dispensing equipment, responds when technology is not working properly and triages as appropriate, etc.).
• Provides assistance and training to staff on the appropriate storage of products, and whether such products are appropriate to be broken open. Uses notes within the Pharmacy Dispensing System to help staff identify proper handling of products.
• Receives inventory accurately in Pharmacy Management System and maintains invoice documents appropriately.
• Serves as the primary point of contact for transfers of inventory between OPD satellite locations.
• Identifies products for staff that require special handling due to their hazardous nature and trains staff on such handling.
• Leads the orientation and training of all pharmacy staff for inventory related policy, procedures, and technology.
• Leads the orientation and training of all inventory-related processes including the use multiple inventory systems (e.g., Parata, Carousel). May conduct site visits to remote locations to ensure inventory process are being followed and providing hands-on re-training as necessary.
• Works with the Outpatient Pharmacy team to identify gaps in processes and any specific drug or supply related issues. Works in coordination with the Purchasing Specialist to identify issues with data in our inventory management systems at all locations.
• Provides cross-coverage to Purchasing Specialist role and other Outpatient Pharmacy Department areas when necessary (e.g., production, drop-off, pickup, etc.).
• Maintains all inventory logs and forms (borrow logs, invoice tracking logs in Teams, nicotine employee sales) related to inventory management.
• Coordinates with Purchasing Specialist to ensure proper inventory par levels are maintained on site and provides support to other sites when needed.
• Attends monthly OPD and weekly MM meetings related to inventory management.
• Leads one special project per year.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Ability to adjust work time and schedule to meet daily demands in fast-paced environment.
• Ability to utilize pharmacy technology systems and Microsoft Suite of programs. (intermediate Excel and Visio).
• Knowledge of inventory management control systems.
• Ability to independently troubleshoot issues and assist in resolution or escalation to the appropriate resource.
• Ability to treat all others (fellow pharmacy staff, patients, nurses, providers, support personnel, etc.) with the utmost professionalism and respect.
• Ability to effectively work within a collaborative team-focused environment.
• Participate in department meetings and functions to promote a successful and efficient pharmacy workgroup.
• Ability to train and orient new staff.
• Ability to effectively communicate both orally and in writing.
• Demonstrated critical thinking skills (ability to analyze information objectively and make a reasoned judgment).
• Strong attention to detail.
• Ability to utilize references and/or drug information references.

MINIMUM JOB QUALIFICATIONS:

Minimum Education:  
High School or GED required; Bachelor's degree preferred.

Minimum Experience:
5 years of experience with outpatient or retail pharmacy inventory as a pharmacy technician or similar role (preferably in health system outpatient pharmacy) required, or 2 years of experience as DFCI outpatient pharmacy technician level 2, 3, or 4 (or equivalent experience in a similar institution).  Experience with current OPD systems/ technologies (e.g. Parata, Carousel, and/or Enterprise Rx) preferred.

License/Certification/Registration:
Massachusetts Board of Pharmacy Registration as a Pharmacy Technician required.  National Pharmacy Technician Certification (PTCB) required.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$75,296.00 - $83,959.20

This position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Provides administrative support and coordination for all aspects of patient care for new patients, primarily focused on supporting incoming telephone calls
• Triages issues and answering general questions, with the goal of resolving requests in real time
• Completes patient intake for each caller, including those resolved, or those requiring action by disease center New Patient Coordinator
• Recognizes emergencies and appropriately respond using standard operating procedures and critical thinking skills
• Serves as a liaison for patients including efficient routing of calls per telephone triage guidelines
• Collaborates with New Patient Coordinator team to ensure seamless coverage and task management in times of full and partial staffing levels
• Ensures quality clinical care and adherence to standard operating procedures and compliance requirements
• Schedules appointments following guidelines that support continuity of care and a high standard of timely communication and rescheduling as necessary
• Appropriately arranges resources and materials to support the highest standard of patient experience and visit, i.e. review and organize medical records, coordinate receipt of tissue, ensure receipt of new patient appointment packet
• Answers telephone calls, responds to emails, and manages other referral inputs, as appropriate for new patients. This includes the responsibility to collect detailed clinical information provided by patients, internal/external providers, and others such as staff from ancillary services, and either resolve problems directly or ensure appropriate escalation to management
• Provides program specific information to callers and refer calls as necessary
• Schedules patient visits, and manages changes, ranging in complexity for one physician appointment to multiple care provider appointments
• Provides information to the patient regarding the need for insurance referral(s) and refers calls as appropriate
• Assists in processing paperwork associated with clinical care including managing materials requests, signing up for EMR portal
• Strives to meet defined service levels and key performance indicators
• Other duties and responsibilities as required

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Ability to comprehend and implement new concepts or modifications to processes requests quickly
• Ability to function as an integral member of the team
• Excellent communication, organizational, and customer service skills
• Strong attention to detail
• Must possess the ability to multi-task and problem solve on the spot
• Excellent phone etiquette
• PC proficiency required

MINIMUM JOB QUALIFICATIONS:

The position strongly prefers a bachelor’s degree in health administration or a related field, along with up to 1 year of experience in healthcare and/or customer service.

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT:

Interacts with the adult patient population.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$45,500.00 - $54,400.00

The Vallurupalli Lab at Dana-Farber Cancer Institute, is recruiting postdoctoral fellows for wet-lab positions at the intersection of cancer immunology, glycobiology, and functional genomics.

We welcome postdoctoral fellows interested in applying functional genomics and cutting-edge tools to dissect leukemia and immune cell interactions. Requirements are a recent PhD, MD, or MD/PhD in immunology, chemical biology, or molecular biology.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Responsibilities

· Design, execute, and interpret a program of independent wet-lab research, with mentorship from the principal investigator.

· Develop and optimize experimental systems, including CRISPR screening platforms, glycoengineered cell models, and immune co-culture assays.

· Analyze complex, high-dimensional datasets in collaboration with computational scientists, and develop sufficient computational fluency to interrogate your own data.

· Present results at lab meetings, institutional forums, and national and international conferences.

· Prepare first-author manuscripts for publication and contribute to collaborative projects.

· Contribute to fellowship and grant applications and be supported in applying for independent funding (F32, K99/R00, and foundation awards).

· Mentor research associates, graduate students, and summer scholars, and contribute to a supportive lab culture.

Qualifications

· PhD, MD, or MD/PhD in immunology, cancer biology, molecular biology, chemical biology, biochemistry, cell biology, or a related field.

· A record of productive, rigorous research, including at least one first-author publication or preprint.

· Strong hands-on experience in mammalian cell culture and molecular biology.

· Demonstrated ability to drive a project independently, troubleshoot, and think creatively about experimental design.

· Excellent written and verbal communication skills.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$72,000.00 - $76,385.00

This position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Provides administrative support and coordination for all aspects of patient care for new patients, primarily focused on supporting incoming telephone calls
• Triages issues and answering general questions, with the goal of resolving requests in real time
• Completes patient intake for each caller, including those resolved, or those requiring action by disease center New Patient Coordinator
• Recognizes emergencies and appropriately respond using standard operating procedures and critical thinking skills
• Serves as a liaison for patients including efficient routing of calls per telephone triage guidelines
• Collaborates with New Patient Coordinator team to ensure seamless coverage and task management in times of full and partial staffing levels
• Ensures quality clinical care and adherence to standard operating procedures and compliance requirements
• Schedules appointments following guidelines that support continuity of care and a high standard of timely communication and rescheduling as necessary
• Appropriately arranges resources and materials to support the highest standard of patient experience and visit, i.e. review and organize medical records, coordinate receipt of tissue, ensure receipt of new patient appointment packet
• Answers telephone calls, responds to emails, and manages other referral inputs, as appropriate for new patients. This includes the responsibility to collect detailed clinical information provided by patients, internal/external providers, and others such as staff from ancillary services, and either resolve problems directly or ensure appropriate escalation to management
• Provides program specific information to callers and refer calls as necessary
• Schedules patient visits, and manages changes, ranging in complexity for one physician appointment to multiple care provider appointments
• Provides information to the patient regarding the need for insurance referral(s) and refers calls as appropriate
• Assists in processing paperwork associated with clinical care including managing materials requests, signing up for EMR portal
• Strives to meet defined service levels and key performance indicators
• Other duties and responsibilities as required

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Ability to comprehend and implement new concepts or modifications to processes requests quickly
• Ability to function as an integral member of the team
• Excellent communication, organizational, and customer service skills
• Strong attention to detail
• Must possess the ability to multi-task and problem solve on the spot
• Excellent phone etiquette
• PC proficiency required

MINIMUM JOB QUALIFICATIONS:

The position strongly prefers a bachelor’s degree in health administration or a related field, along with up to 1 year of experience in healthcare and/or customer service.

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT:

Interacts with the adult patient population.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$45,500.00 - $54,400.00

Working in a fast-paced, high volume, dynamic environment, the Clinical Authorization Specialist will bring clinical expertise to the prior authorization and appeals processes and serve as a liaison and patient advocate between Dana Farber Cancer Institute and various health plans.

Reporting to the Prior Authorization Supervisor, the Clinical Authorization Specialist is responsible for managing all work related to molecular pathology, high-cost drug, and off-label drug authorizations. The Clinical Authorization Specialist is also responsible for managing denials related to front-end prior authorization, biosimilar drugs, pharmacy-benefit exclusion drugs, and claims.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

PRIMARY DUTIES AND RESPONSIBILITIES:

With direct oversight, the Clinical Authorization Specialist: 

• Manages approval process for clinically complex cases:  
• Discusses complex medical necessity cases in all aspects of the prior authorization work (on-label drug, off-label drug, laboratory testing, and others as assigned) with attending physicians.   
• Understands clinically complex medical situations and communicates appropriate medical information to the insurer.  
• Completes medical literature searches and/or coordinates appropriate provider-to-payer medical director discussions.   
• Collaborates with attending physicians on treatment alternatives when medical necessity coverage denials cannot be overturned.   
• Appropriately escalates complex cases to Drug Authorization Supervisor or Manager of Prior Authorizations.   
• Monitors email communication to the Drug Authorization Mailbox and distribution lists:  
• Triages work to the appropriate staff member or assists with finding the correct team for the inquiry.  
• Answers complex payer-related questions.  
• Coordinates with clinicians and other staff members to help resolve more complex inquiries.  
• Assists Drug Authorization Specialists with medical necessity denial review:  
• Ensures that all necessary medical information was provided to the third-party payer.  
• If necessary, helps clinical team understand denial and coordinates appeal process.   
• Creates cost estimates for waivers.   
• Root causes claim denials, reprocesses, and submits claim appeals.    
• Creates drug cost estimates for both on-label and off-label waivers and ABN’s.  Communicates cost estimates to the clinical team and provides guidance on available assistance programs.  
• Completes Molecular Pathology requests with the goal of resolving coverage issues prior to performing the testing.   
• Review and monitor the drug authorization work queue, identifying patient treatment/therapy plans that require prior authorization.   
• Serve as a clinical resource to the Revenue Integrity and Billing Compliance team.  
• Performs other duties as assigned. 

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Knowledge of third-party payer rules and regulations highly desirable.
• Good judgment, tact, sensitivity, and the ability to function in a fast paced, highly demanding environment.
• Analytical and problem-solving skills.
• Understanding and ability to work in various computing/information systems and Microsoft Office product suite.
• Ability to mentor and educate team members, including by example.
• Ability to function independently and prioritize work within established policies.  
• Ability to prioritize, meet pre-determined deadlines and work in high pressure situations. 
• Ability to work with sensitive patient information and maintain confidentiality.
• Ability to work closely and effectively with colleagues across the organization including medical staff.

MINIMUM JOB QUALIFICATIONS:

Minimum Education:

Bachelor’s degree required.  BSN preferred.

Minimum Experience:

1 year of clinical and/or related experience required. Case Management, Utilization Review and/or Prior Authorization experience is preferred.

Certification/Licensure/Registration:

Licensed as a Registered Nurse in the Commonwealth of Massachusetts preferred. 

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$83,500.00 - $95,400.00

The Referrals and Clinical Authorizations Analyst is responsible for the overall effectiveness and accuracy of data collection, reporting, and analysis needed to support the Access Management Department and other peripheral departments influenced by such financial activity.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

PRIMARY DUTIES AND RESPONSIBILITIES:

• Field and prioritizes all data, reporting, and analysis requests.
• Manage requests by identifying appropriate systems and steps needed for timely completion.
• Produce and maintain necessary reporting tools, i.e., denial management reports, financial report cards, productivity dashboards, and quality monitoring reports.
• Facilitate data capture, reporting, analysis, and storage.
• Develop data sets to identify trends, opportunities, and errors throughout the revenue cycle.
• Facilitate communication and understanding of key performance indicators.
• Design and develop appropriate benchmarking dashboards and tools.
• Support department leadership decision-making (e.g., staffing, performance) through quantitative models and ad hoc reports.
• Create and maintain project management tools to support department Leadership on special projects.
• Perform other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Knowledge of revenue cycle operations as well as basic payer requirements, managed care policies, and medical terminology.
• Knowledge of Epic or other hospital information systems.
• Strong customer service and communication skills, both written and verbal.
• Good judgment, tact, and sensitivity.
• Analytical, problem-solving and research skills.

• Project/task management skills.
• Relationship building skills with ability to collaborate.
• Technical savvy and knowledge of analytical tools, particularly Microsoft Office.
• Ability to work independently as well as on a team, and as a trainer/facilitator with leadership abilities.
• Ability to prioritize work and meet pre-determined deadlines.
• Ability to work with sensitive patient information and maintain confidentiality.

MINIMUM JOB QUALIFICATIONS:

Minimum Education:
Bachelor’s degree required.

Minimum Experience:
2 years of relevant work experience required. Experience with various software applications, including Microsoft Office (Access, Power Point, Project, Word, and Excel), Business Objects, or Oracle preferred. Experience with revenue cycle systems, technology, and relevant applications preferred.

Certification/Licensure/Registration:
None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$54,100.00 - $57,200.00

Reporting to the Senior Manager, Established Patient Operations, the Supervisor of Established Patient Operations is responsible for the oversight of day-to-day and scheduling operations. The Supervisor has direct supervision of approximately 10-15 Protocol Schedulers. The Supervisor provides human resources management of staff relative to hiring, corrective action, training, and evaluation of employees. Drawing on a broad understanding of the DFCI and Scheduling Department practices and policies, and displaying a degree of initiative and independent judgement, the Supervisor will continually assess and direct a wide range of issues, including personnel management, systems issues, and escalated patient issues that may arise. The Supervisor is responsible for ensuring all established patient scheduling is completed in accordance with DFCI Scheduling Guidelines and customer service standards.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

PRIMARY DUTIES AND RESPONSIBILITIES:

OPERATIONAL:

• Oversees the day-to-day performance of Protocol Schedulers. Identifies opportunities for improvement. Understands at a fundamental level how to complete the tasks required by those under their management and provides support as needed.
• Assists Established Scheduling Operations leadership with the implementation of policies, programs, and procedures.
• Develops and maintains staff schedules and develops contingency plans for scheduled and unscheduled absences.
• Monitors staff performance metrics and KPIs.
• Ensure that HIPAA policies and procedures are fully implemented and adhered.
• Ensures the on-site physical work environment of scheduling staff is maintained.
• Evaluates staffing needs to meet quality and performance standards. Ensures that all necessary resources are available and troubleshoots whenever necessary.
• Identifies, monitors and resolves IS and telecommunication issues which impact daily operations.
• Problem solves and identifies opportunities for improvement in day-to-day operations.
• Participates in hardware/software installation, troubleshooting, system access, etc.; serves as resource for questions related to information systems.
• Serves as resource for staff to ensure that safety issues are addressed.
• Hold regular meetings with administrative and clinic staff.
• Covers for other Established Patient Scheduling Supervisors as needed.

SCHEDULING

• Acts as the subject matter expert for all scheduling processes and procedures for assigned disease groups. Works with providers and Administrative Directors to develop and implement workflows related to scheduling in compliance with standard scheduling practices. Keeps all documentation, tools, and resources for staff up to date.
• Proactively reviews scheduling orders and sets priorities for CSS based on patient impact. Manages scheduling deadlines and delegates work to staff as needed. Uses judgement to escalate to leadership when a deadline is at risk.
• Acts as the primary resource for staff for all questions related to patient scheduling. Serves as the first point of escalation for complex scheduling issues, including those involving appointments with more than one provider, procedures and/or imaging.
• Manages all stakeholder communications and expectations pertaining to patient scheduling. Provides regular updates to disease center leaders and clinical directors on program progress, successes and areas for improvement or adjustment. Works closely with the New Patient and DFCI Welcome Center teams to share cross-functional information.
• Ensures all scheduling is completed efficiently while striving to provide excellence in the patient contact experience. Leads small scale process improvement efforts and monitors key performance indicators. Monitors processes so that correct special billing and revenue processes function properly.
• Troubleshoots a wide variety of issues that arise related to patient scheduling. Triages complaints to Patient and Family Services department as needed and works to resolve issues to patient/family’s satisfaction.
• Uses discretion to recognize emergencies and resolve issues. Engages leadership when appropriate.
• Other duties and responsibilities as assigned.

Personnel/Human Resources:

• Provides HR management in the areas of hiring, corrective action, training, and evaluation of employees.
• Assess operational performance and staff morale
• Completes performance evaluations for Clinical Scheduling Specialists and/or Protocol Schedulers. Develops employees through on-going coaching, counseling, and training. Administers corrective action if appropriate.
• Develops, oversees, and monitors competency training for assigned staff to ensure training and compliance with regular competencies and task monitoring.
• Ensures judicial use of overtime for assigned staff

MINIMUM JOB QUALIFICATIONS:

• High school diploma required; Bachelor’s Degree in health administration or related field strongly preferred.
• 2 years of related health care and/or customer service experience required.
• Level II experience required (internal).

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Time Management: Exceptional organizational skills and ability to organize time and priorities effectively, asking for direction when appropriate. Flexibility to handle multiple tasks and deadline pressures.
• Communications skills: Exceptional skills for a varied workforce that includes MD’s RN’s, NP, PA, Fellows, and administrative staff.
• Quality Assurance: Skills to work efficiently and effectively and strive to do so in all aspects of position. Ability to effectively manage day-to-day operations, establish and maintain policies and procedures, monitor service statistics, and ensure effective coordination of training programs. Ability to engender these skills among staff.
• Personnel Management: Ability to skillfully handle issues of sensitive nature with respect to confidentiality, abiding by institutional guidelines. Ability to recruit, train and supervise staff and to ensure that performance evaluations, payroll, employee changes and other HR transactions are completed in an accurate and timely manner. Ability to provide support, direction, and development to staff.
• Leadership: Ability to identify issues and improvement projects. Demonstrates integrity. Ability to communicate effectively, sell ideas, and take ownership and responsibility for activities.
• Discretion and Confidentiality: Ability to handle sensitive and confidential matters discreetly and to ensure confidentiality guidelines are maintained by staff.
• Analytical Skills: Ability to conduct operational analysis and understand statistical reports.
• Critical Thinking/Decision Making: Ability to appropriately evaluate all aspects of a situation and to independently make appropriate and timely decisions.
• Information Systems/Technology Skills: Exceptional computer skills and knowledge of Microsoft Office (operating systems, word processing, database, electronic mail, Internet, spreadsheet), Customer Relationship Manager (CRM), Epic.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.  As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff.  Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. 

EEO Statement 

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$59,600.00 - $67,600.00

Reporting to the Director of Finance Systems Transformation, the Research Accounting Systems Strategist provides tactical and strategic systems design and support to the Research and Research Finance organization and its systems (Workday and the related integrations to InfoEd, OnCore, Minuet/Inteum, Fund Driver). This role is a key member of the cross functional Workday support team, responsible for the design, implementation, testing and continuous optimization the Research Accounting systems capabilities for research financial management, analysis and reporting.

This newly established role will work closely with Research Administration, Finance, Research and Special Funds Accounting, Payroll, HRIS and Budget to maintain and enhance our key accounting systems and applications including but not limited to Workday and Fund Driver and the integrations to InfoEd, OnCore, Minuet.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Primary Duties and Responsibilities

• Play a critical role in the continuous design, implementation and optimization of Workday’s research administration and accounting functionality. Assist in the assessment of new system functionality and implementation of new research accounting and financial reporting tools.
• Assist in the testing, implementation and upgrade of financial and research administration systems (Workday, InfoEd, OnCore, Minuet/Inteum, Fund Driver). Execute and document semi-annual end to end testing for Workday updates.
• Maintain documentation of processes, user guides and standard operating procedures. Train the end users on Workday and other system best practices and serve as a partner to the business for continuous process improvement. Serve as contact for end users in research administration, research accounting and finance requiring technical or functional support.
• Collaborate with Finance, IS, HRIS, SCM and Research departments, system vendors and consultants to identify and implement system enhancements.
• Generate and distribute scheduled and ad hoc financial reports for internal stakeholders. Support audit and compliance efforts by providing system data and supporting documentation.
• Recommend process improvements based on user feedback and system performance.
• Participate in user training and onboarding for system tools and reporting functionalities.

Knowledge, Skills and Abilities

• Familiarity with sponsored research regulations and financial compliance (e.g., Uniform Guidance, NIH requirements).
• Strong systems mindset and understanding of accounting system workflows.
• Excellent interpersonal and communication skills, with the ability to translate technical issues into user-friendly language.
• Knowledge of Workday, InfoEd and OnCore.
• Detail-oriented with strong organizational and documentation skills.
• Strong analytical and problem-solving skills.

Minimum Job Qualifications

• Bachelor’s degree in Accounting, Finance, or Information Systems, Business Administration or a related field required.
• 5 years’ experience in research accounting, finance or accounting systems design required.
• Experience in financial system support in research, higher education or non-profit environment
• Experience with project management, change management and business process improvement.
• Experience in Workday and ERP system design.

License/Certification/Registration Required: None

Supervisory Responsibilities:No

Patient Contact:None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$170,500.00 - $188,100.00

The positions in this job family will perform scientific research, development and/or clinical tasks of varying complexity. They will perform set up, operation and maintenance of laboratory instruments and equipment, monitoring experiments, making observations and calculating and recording results to meet the requirements of industry sponsored research agreements. They must maintain a professional demeanor in communications with collaborators. They must be able to take necessary initiative to meet project timelines and deliverables.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Set up, adjust, calibrate, clean, maintain and troubleshoot equipment
• Clean, maintain and prepare supplies and work areas and may be responsible for ordering of supplies. Collaborates with Purchasing and may be responsible for negotiating with vendors
• Conduct standardized biological, microbiological or biochemical tests and laboratory analyses, including the collection of information and samples from organic substances, such as blood, drugs, and animals
• Isolate, identify and prepare specimens for examination
• Analyze experimental data and interpret results to write reports and summaries of findings, including grant preparation and presentations, and look for opportunities to co-author publications. Will be expected to participate in formal and information presentations of results to staff and collaboration partners
• Participate in grant application process and manuscript preparation. Further will be responsible for preparing reports for collaborators
• Maintains detailed notebook of all work-related activities and support patent invention disclosures and IND enabling filing
• Monitors laboratory work to ensure compliance with Environmental Health and Safety information as well as the standard operation procedures specific to each laboratory
• Expected to provide intellectual and interactive commitment to position by keeping up with appropriate literature and research publications
• Responsible for the development, modification and improvement of standard operating procedures and provide detailed protocols as specified by sponsored research agreements
• Uses computers, computer-interfaced equipment, robotics or high-technology applications to perform work duties
• Responsible for designing and executing advanced experiments and setting strategy
• Responsible for troubleshooting and Quality Control of experiments
• Responsible for communications and managing interactions with collaborators
• Responsible for meeting project deliverables and timelines
• May be responsible for the examination of animals and specimens to detect the presence of disease or other problems
• May be responsible for monitoring laboratory budgets
• Performs other responsibilities as required

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$47,700.00 - $60,200.00