The schedule for this position is Monday through Friday from 11:30am to 8pm. This position is also eligible for an evening shift differential.

Reporting to the Practice Director, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. Enjoys working in a busy clinic setting, offering exemplary customer service, and managing complex high-volume scheduling tasks while balancing multiple real- time priorities.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

Reporting to the Practice Manager and working under the guidance of the Lead Clinic Coordinator, this mission critical position is responsible for the following: 

Appointment Scheduling:
• Accurately schedules complex appointment sets across disciplines for oncology patients in accordance with scheduling guidelines
• Monitors scheduling reports to ensure accuracy in patient scheduling and to ensure optimization of resource utilization
• Maintains confidentiality of Protected Health Information (PHI)
• Possesses strategic thinking skills, the ability to learn rapidly, multi-task, and adapt quickly to an ever-changing environment.
• Participates in training new team members as requested

Patient Experience:
• Delivers outstanding customer service to internal and external customers
• Timely, accurately and curiously responds to the needs of internal and external customers
• Ability to deescalate patient grievances, and maintain customer service standards, and involve floor leadership as necessary

Communication and Collaboration:
• Demonstrates ability to effectively communicate across leadership levels and with varying audiences
• Synthesizes and communicates complex information in patient friendly terms
• Obtains detailed scheduling information face-to-face, by telephone, or electronically while performing check-in and check-out functions – i.e. triaging phone calls, double identifying patients, printing appropriate paperwork, coordinating complex schedules; acquiring and entering verbal orders
• Works effectively as a member of the team and across functional teams
• Fosters a sense of shared responsibility among the team

Emergency Response:
• Recognizes emergencies and appropriately responds using standard operating procedures

Regulatory Compliance and Quality Improvement:
• Compliance with DFCI policies and procedures
• Understanding their role and responsibility in obtaining successful Joint Commission accreditation 
• HIPPA regulation compliance
• Completion of assigned AEU and Health Stream competencies
• Executes registration related processes including: Partners Patient Gateway Enrollment, MASS HiWay, Medicare Secondary Patient Questionnaire (MSPQ), Massachusetts Medical Orders for Life-Sustaining Treatment (MOLST), and Release of Patient Information.
• Actively participates and provides constructive feedback on quality improvement projects

Information Technology:
• Maintains a level of competency in all systems including: Epic, Real Time Locating System (RTLS), Outlook
• Actively engaged in system upgrades and effected operational changes 
• Distribution, maintenance, after-use cleaning, and technical troubleshooting issues of patient-use iPads

Knowledge, Skills and Abilities:

• Excellent verbal and written communication skills
• Working knowledge of computers and technology
• Excellent customer service
• Ability to function as an integral member of the team
• Strong organizational skills with the ability to multi-task
• Strong problem solving and critical thinking skills
• Demonstrated flexibility and ability to take on additional responsibilities as situations require
• Ability to adapt to ever-changing environment

Minimum Job Qualifications:

High school diploma, bachelor’s degree preferred. Experience working in a customer service setting preferred. Proficiency in technology and complex computer systems required.

License/Certification/Registration Required:

Supervisory Responsibilities:

None

Patient Contact:

Yes, this position entails patient contact and communication.  Methods of contact are in person, via telephone, written letter or email.  Age population served will depend upon clinical area assigned, (i.e. Pediatric or Adult clinic).  This position may or may not include provision of wheelchair escort services.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$45,500.00 - $54,400.00

These positions work within the clinical research program and manage the research team in the overall conduct of clinical trials using Good Clinical Practice under the auspices of the Principal Investigator and the Clinical Trials Office. The Clinical Research Manager, in collaboration with the program’s physicians and research nursing staff, are responsible for the design, implementation and evaluation of their program’s clinical research activities (therapeutic and non-therapeutic), all related regulatory and compliance oversight, and direct supervision of their program’s clinical research staff. The Clinical Research Manager is responsible for tracking and complying with clinical trial performance benchmarks; e.g. protocol and regulatory compliance, patient safety, staff development & training and financial goals, as defined by Senior Research Leadership and the DFCI Clinical Trials Office.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

PRIMARY DUTIES AND RESPONSIBILITIES:

 

Clinical Trials Operations

·         Clinical Research Managers (CRM) are responsible for the oversight of their disease group’s clinical trial portfolio and all related regulatory, compliance and performance metrics requirements. 

 

·         The CRM will oversee the processing of protocols through DFCI Institutional Review Board (and other institutions’ IRBs) when appropriate. The CRM will collaborate with the DFCI Clinical Trials Office (CTO), the Office for Human Research Studies (OHRS), and the Office of Data Quality (ODQ) to fulfill local and federal requirements governing human clinical trials.

·         The CRM will Identify and manage operational, logistical, and regulatory challenges related to the conduct of clinical trials and acts as a leader in overseeing their resolution.

• undefined

·         The CRM will assist the principal investigator in developing the protocol budget, in collaboration with Research Administration and the Grants and Contracts offices. Work with grant managers and other financial managers in the reporting and accounting of these funds.

·         Oversees and coordinates the purchase, receipt, inventory and distribution of equipment utilized in the conduct of clinical trials.

·         In collaboration with clinical research administration and grant managers, may maintain, monitor and reconcile all study and related grant finances.  These may include budget development, expenditure tracking, procurement, salary offset worksheets and staffing.

·         Assists the principal investigator in preparing manuscripts for publication.

·         The CRM will collaborate with the DFCI CTO, and DF/HCC ODQ to develop study forms, database information, and to establish guidelines for monitoring data quality control for PI Initiated studies / Multi-Center Trials

·         The CRM will oversee the subject enrollment, protocol treatment and follow-up care processes for protocol patients.

·         Oversees registration of protocol patients with ODQ or OnCore policies and pharmaceutical company as outlined in protocol.

Regulatory & Compliance

 

·         Assumes responsibility for essential document compliance for entire portfolio.  Implements systems to monitor and ensure regulatory document collection and maintenance compliance. 

·            Assumes responsibilities for all clinical trial reporting requirements; safety event, annual approval, deviations etc.  Implements systems to monitor portfolio compliance.

• undefined

·            Responsible for the disease group’s transition from paper to electronic regulatory binders.  Will maintain per DFCI CTO standards.   

 

Data Management & Clinical Trial Monitoring

 

·         Assumes responsibilities for data management and compliance for entire portfolio. Maintains schedules and procedures necessary for timely and complete data collection. 

·         Regularly reports data compliance status to key stakeholders; i.e. DFCI PI, study Sponsor, DFCI CTO. Implements corrective action to maintain data compliance when necessary.

·         Submits required “progress / tracking” reports to key stakeholders, when applicable. 

 

Staff Hiring, Supervision, Training & Development

 

·         Responsible for the recruitment and oversight of all of the research staff. Ensure that all staff complete required mandatory and ongoing training in a timely manner.  Develops and oversees a program specific on-boarding and orientation process and conducts annual performance evaluations and competency assessments of research staff.

·         Develops a standard supervision schedule with research staff including periodic individual and group supervision meeting.  Will develop and agenda, take attendance and document all applicable meetings.

Will communicate all personnel concerns to their immediate supervisor and to DFCI HR partner for the appropriate response and follow up.  

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$77,400.00 - $102,800.00

The Senior Business Intelligence Analyst is responsible for independently delivering on multiple common tasks during a Business Intelligence project on time and of high quality. Depending on the skills and career goals of the analyst, these tasks would include either business consulting and visualization, or technical data design and analysis, or both.

The Senior Business Intelligence Analyst is a quantitative analytics professional who specializes in delivering actionable insights and analytics to business users, leveraging an enterprise analytics framework, infrastructure, and operating model

Relevant business areas that could be supported by the analyst span across clinical and operational areas, including but not limited to clinical operations, nursing, quality and patient safety, finance, HR, supply chain, strategy, pharmacy, clinical disciplines, and informatics solutions areas.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

PRIMARY DUTIES AND RESPONSIBILITIES:

• Responsible for working on multiple (2-3) projects simultaneously supporting multiple business stakeholders.
• Collaborate with manager to identify high level business need, develop project charter, and consult with the business to define scope.
• Lead business requirement gathering
• Identify data source(s) and develop technical data design requirements.
• Develop viz wireframes and leverage BI tools to craft visualizations and dashboards.
• Write SQL queries to develop data sources.
• Collaborate with internal teams and stakeholders for QA and UAT.Conduct stakeholder training.Share knowledge within ED&A and train analysts on common tasks.
• Contribute to development of analytic assets that can be used institute wide.Address stakeholder feedback, concerns and aim to deliver a high-level of customer service.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Proficient with SQL.
• Proficient with BI tools e.g., Tableau.
• Proficient navigating Epic Hyperspace to Clarity Data Model to data warehouse.
• Able to set appropriate expectations, discuss and present results to customer in formal settings, share ideas accurately and communicate them effectively, both in writing and verbally with supervisory oversight.
• Ability to contribute to the development and growth of others.
• Strong interpersonal skills with ability to effectively interact with all levels of staff.
• Excellent analytical, organizational, and time management skills.
• Excellent attention to detail and accuracy.
• Curious and motivated learner.

MINIMUM JOB QUALIFICATIONS:

Minimum Education:

Bachelor’s degree in a STEM field required.

Minimum Experience:

3 years of relevant experience, with at least 1 year in healthcare.  Tableau and Clarity Data model experience preferred.

License/Certification/Registration:

Tableau certification required within 6 months of hire.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$99,900.00 - $115,100.00

The incoming fellow will join a highly collaborative program with substantial existing datasets, experimental systems, and senior scientific expertise. A planned period of overlap with experienced members of the laboratory will enable deep transfer of computational frameworks, biological knowledge, and experimental context, while providing substantial freedom to establish new questions and approaches.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

OVERVIEW

The Sethi Laboratory at Dana-Farber Cancer Institute and Harvard Medical School is recruiting an exceptional postdoctoral fellow in computational cancer biology, single-cell genomics, epigenomics, and spatial biology to address these questions across gastrointestinal cancer evolution.

Our laboratory studies cell-state plasticity as a fundamental determinant of cancer initiation, progression, and therapeutic resistance. We combine human samples and patient-derived models with genetically engineeredmouse models, organoids, functional genomics, epigenomics, and computational biology to understand:

• how aberrant developmental and oncofetal cell states are established during premalignant cancer initiation;

• how metabolic and environmental exposures create durable epigenetic memories that alter future cancer

behavior; and

• how established cancers exploit cellular plasticity to evade targeted therapies.

Our recent work has identified a durable epithelial memory of high-fat-diet exposure, published in Science; characterized therapy-associated polyposis and human premalignant disease models in JCI; demonstrated that differentiation can be therapeutically induced in colorectal cancer in Gastroenterology; and defined mechanisms through which SOX9 and chromatin-remodeling machinery establish tumor-promoting cell states.

RESPONSIBILITIES

The fellow will be expected to independently formulate questions, develop and execute

computational analyses, collaborate closely with experimental scientists, interpret complex genomic datasets, present findings internally and externally, contribute to manuscripts and grant applications, and mentor junior trainees.

QUALIFICATIONS

We seek an unusually strong and intellectually curious scientist with a Ph.D., M.D.,

or M.D./Ph.D. and expertise in quantitative or computational biology. Particularly relevant backgrounds include computational biology, bioinformatics, genomics, statistics, computer science, systems biology, cancer biology, or related disciplines. Strong candidates will have experience with one or more of the following:

• single-cell RNA-seq and/or single-cell ATAC-seq;

• epigenomic analysis and chromatin biology;

• spatial transcriptomics or other spatial-omics approaches;

• multimodal data integration;

• computational analysis of longitudinal or perturbational experiments;

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$72,000.00 - $76,385.00

The Clinical Assistant is responsible for direct care provided to patients and for contributing to efficient operations in the patient care environment. Direct patient care activities include, but are not limited to, obtaining vital signs, drawing and collecting blood samples and assisting nursing/medical staff in performing invasive procedures, such as bone marrow aspirates. Indirect patient care activities include those that support clinic operations such as ordering and stocking clinical supplies and patient education materials, transporting patients and specimens as needed, and monitoring the environment of care.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

• Ensures proper patient identification and maintains patient safety, privacy, confidentiality and follows guidelines under HIPAA.
• Obtains and records vital signs, pain screens, weights and heights accurately into Electronic Medical Records (EMR).Reports changes and/or abnormalities in vital signs; findings that are outside of defined parameters; and changes in patient’s conditions to the nursing/medical staff in a timely manner.
• Obtains specimens (urine, stool, sputum, etc.) and ensures accurate labeling in presence of patient.Instructs patients/family members in collecting specimens.
• Performs phlebotomy and EKG as applicable and is competent in the two patient identifier practice.
• May precept with specific training.
• Assists with disease center specific procedural needs as applicable.
• Transports patients, medical records, specimens, blood components, equipment and supplies in accordance with Institute policy.
• Ensures that all patients on schedule are accounted for and communicate with providers/patients and colleagues as to approximate wait times.
• May be required to assist with research specific patient data entry as required.
• Assures that all clinical areas have an adequate stock of medical supplies, equipment, and forms.
• Assist with medical record preparation.
• Properly cleans and maintains equipment and patient care environment.
• Maintains a working knowledge of current computer systems used in clinical areas.
• Understands and utilizes the telephone/pager systems, including text paging staff, call system and emergency response system.
• Provides proactive instruction and time expectations to patient and family.
• Communicates patient and family status difficulties and concerns to appropriate staff.
• Attends mandatory training and education sessions, completes mandatory annual competency assessments and follows Institute policies.
• Accepts additional responsibilities based on the changing needs of patients, families, staff and unit.

Knowledge, Skills and Abilities:

o Excellent organizational, communication and interpersonal skills.
o Ability to work as an effective member of an interdisciplinary team.
o Ability to function in a busy work setting with patients with complex needs.
o Demonstrates proficiency in technical skills.
o Demonstrates respectful and courteous behavior toward peers, co-workers, visitors and management.

Minimum Job Qualifications:

• High School Diploma or GED required; college coursework preferred.
• Clinical Qualification:
o 2 years of equivalent experience in a medical setting.
• Developing technical expertise, applies Institute policies and procedures to resolve a variety of issues.Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
• Exercises judgment within defined procedures and practices to determine appropriate action.Builds productive internal/external working relationships.
o In some cases, Nurse Students in an accredited Bachelor’s program with at least 2 completed clinical rotations may be considered.
• Applies Institute policies and procedures to resolve routine issues.Works on problems of limited scope.Builds stable working relationships internally.

License/Certification/Registration Required:

• Phlebotomy certification may be preferred based on location (Yawkey 2, Satellites).
• BLS Certification required within 60 days of hire.

Supervisory Responsibilities:

No

Patient Contact:

Yes, all ages.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$50,000.00 - $62,853.73

The Research Nurse in collaboration with the physician, is responsible for the implementation and evaluation of clinical research in their specific program/area. The CRN has expert knowledge of cancer as a disease process, cancer treatment modalities (or comparable knowledge for a non-oncology area, e.g. infection control) and the process of conducting medical clinical research. In addition, the CRN utilizes evidence-based nursing practice and has expertise in developing and coordinating a plan of care designed to meet the physical, psychological, and social needs of those cancer patients and their families undergoing therapy in a clinical research trial. Strong interpersonal, organizational and communication skills are required. Knowledge of current literature and a commitment to continued learning are also required. Specific duties and responsibilities may vary across the different programs/areas.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$44.14 - $109.51

Project Manager III is responsible for leading and executing complex projects that have significant impact on organizational goals. This role involves planning and managing multiple high-priority projects, coordinating cross-functional teams, and ensuring project success through effective stakeholder engagement. The Project Manager will drive strategic initiatives and foster a culture of continuous improvement. Focuses on strategic project outcomes and long-term goals.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

• Scope and Complexity: Lead complex projects with significant organizational impact, involving multiple high-priority tasks and cross-functional teams.
• Decision Making: Exercise significant decision-making authority in project planning, execution, and resource management, with a focus on strategic outcomes.
• Stakeholder Interaction and Communication: Engage with senior leadership and external partners to align project objectives with organizational goals and drive success.
• Project Leadership: Provide leadership and direction to project teams, fostering a culture of excellence and continuous improvement.
• Quality Improvement: Implement best practices in quality assurance, developing strategies to optimize processes and continuous improvement.
• Strategic Planning: Collaborate with senior leadership to translate strategic initiatives to detailed project plans, ensuring alignment with institutional priorities and long-term goals.
• Mentorship and Development: Mentor and guide project teams, promoting professional development and a culture of excellence.

Knowledge, Skills and Abilities:

• Extensive experience in project management with a proven track record of success.
• Strong leadership and strategic thinking skills.
• Excellent problem-solving and decision-making abilities, with a focus on strategic thinking and innovation.
• Excellent communication and stakeholder engagement abilities.
• Proficiency in advanced project management tools and methodologies.
• Ability to navigate complex organizational dynamics and drive change.
• Ability to manage multiple priorities and adapt to changing circumstances in a fast-paced environment.

Job Qualifications:

• Bachelor’s degree in business administration, management, healthcare, or a related field required

Minimum Experience:

• Seven (7) years of relevant experience with progressively increasing responsibility of which at least four (4) years must be in project management OR comparable roles

Certification:

• Project Management Professional (PMP) certification or equivalent preferred.

Supervisory Responsibilities:

• No supervisory responsibilities.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$104,104.00 - $111,315.00

The Assistant Director, Strategic Philanthropic Partnerships works closely with the Senior Director, Strategic Philanthropic Partnerships to sustain and amplify existing key strategic philanthropic partners, and identify, grow, and manage new strategic relationships to advance and achieve Institute and Division goals. The Assistant Director will work closely with the Institute’s largest donor, the Pan-Mass Challenge to maximize the value and effectiveness of the working relationship and identify and implement opportunities for growth.

This position's work location is fully remote with occasional time on-campus in Brookline, MA. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI).

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

Administrative and Programmatic Support: Support leadership by assisting with correspondence, scheduling, agendas, and compiling/creating meeting materials. Serve as a main point of contact with staff in other teams on behalf of team.

Data Management: Serve as a “super user” of our databases and reporting software and demonstrate expertise with and understanding of the best uses of Excel, Word, PowerPoint and other management information, productivity, and tracking systems used by the Division of Philanthropy. Maintain confidentiality.

Communication: Compose, type, and mail correspondence, memos, and reports. Design and produce written material including charts, proposals, and presentations.

Other Duties as Assigned 

Knowledge, Skills and Abilities:

Communication: Excellent written and verbal communication skills, including strong proofreading skills. 

Organization: Ability to work independently and as part of a team. Solid organizational, project management, and multi-tasking abilities skills, with an aptitude for prioritizing tasks. Strong attention to detail. Effective and efficient time-management abilities. Strong ability to be resourceful and self-initiate tasks.

Judgement: Exceptional ability to exercise judgement, maintain confidentiality, and act with discretion when working with a variety of stakeholders. 

Data Analysis: Ability to collect, organize, and interpret data to identify trends, patterns, and insights that can be used for decision-making. 

Computer Literacy: Strong knowledge of development databases, and Microsoft Office applications, with excellent Excel skills. 

Minimum Job Qualifications:

Bachelor’s degree required.   4+ years of relevant work experience.

Supervisory Responsibilities:

None

Patient Contact:

None

Special Working Conditions:

This position's work location is fully remote with occasional time on-campus in Brookline, MA. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI). 

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$85,900.00 - $103,600.00

This position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Provides administrative support and coordination for all aspects of patient care for new patients, primarily focused on supporting incoming telephone calls
• Triages issues and answering general questions, with the goal of resolving requests in real time
• Completes patient intake for each caller, including those resolved, or those requiring action by disease center New Patient Coordinator
• Recognizes emergencies and appropriately respond using standard operating procedures and critical thinking skills
• Serves as a liaison for patients including efficient routing of calls per telephone triage guidelines
• Collaborates with New Patient Coordinator team to ensure seamless coverage and task management in times of full and partial staffing levels
• Ensures quality clinical care and adherence to standard operating procedures and compliance requirements
• Schedules appointments following guidelines that support continuity of care and a high standard of timely communication and rescheduling as necessary
• Appropriately arranges resources and materials to support the highest standard of patient experience and visit, i.e. review and organize medical records, coordinate receipt of tissue, ensure receipt of new patient appointment packet
• Answers telephone calls, responds to emails, and manages other referral inputs, as appropriate for new patients. This includes the responsibility to collect detailed clinical information provided by patients, internal/external providers, and others such as staff from ancillary services, and either resolve problems directly or ensure appropriate escalation to management
• Provides program specific information to callers and refer calls as necessary
• Schedules patient visits, and manages changes, ranging in complexity for one physician appointment to multiple care provider appointments
• Provides information to the patient regarding the need for insurance referral(s) and refers calls as appropriate
• Assists in processing paperwork associated with clinical care including managing materials requests, signing up for EMR portal
• Strives to meet defined service levels and key performance indicators
• Other duties and responsibilities as required

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Ability to comprehend and implement new concepts or modifications to processes requests quickly
• Ability to function as an integral member of the team
• Excellent communication, organizational, and customer service skills
• Strong attention to detail
• Must possess the ability to multi-task and problem solve on the spot
• Excellent phone etiquette
• PC proficiency required

MINIMUM JOB QUALIFICATIONS:

The position strongly prefers a bachelor’s degree in health administration or a related field, along with up to 1 year of experience in healthcare and/or customer service.

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT:

Interacts with the adult patient population.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$45,500.00 - $54,400.00

The nurse resident’s responsibilities during this position will focus on the successful transition into clinical nursing practices, including assessment, planning, implementation and evaluation of nursing care for a complex patient population. Upon successful completion of this program, residents may apply for a posted permanent employment position. During the residency, multiple nurse colleagues (preceptors, mentors) and nurse directors will provide feedback regarding the resident’s transition and competency development. The ultimate supervisory responsibility will be the Program Director.

The nurse resident provides patient and family education and psychosocial and emotional support. The resident is a member of a multidisciplinary care team that requires effective communication and collaboration with co-workers and staff at the Institute, and other collaborating institutions and agencies in the ambulatory and inpatient settings. The nurse resident identifies their own professional goals and learning needs. The role requires clinical expertise, critical thinking, collaborative practice, excellent communication skills and an understanding of the principles and practices of clinical research. The Mission, Vision and Core values of the Dana-Farber Cancer Institute are incorporated into all areas of practice.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Applications will be for those graduating by Fall 2026

Interviews will occur on a rolling basis 

These positions will be for a December 2026 start date. 
This position is 100% on site

• This position requires you have completed a Bachelor's of Science or higher in nursing program and have been awarded your diploma prior to your start date. 

• This position requires you have passed the NCLEX exam and have a Massachusetts State Nursing License prior to your start date. 

• Must meet the DFCI criteria of Newly Licensed Nurse meaning: A licensed RN who has not previously practiced in an RN role.

Demonstrated ability to work as an effective member of an interdisciplinary team.

Demonstrated skills in critical thinking, problem solving, and ability to make independent decisions.

Strong computer skills preferred.

Nurse Residency Application Requirements

1.Current Resume with GPA

2.Personal Statement uploaded to the application portal OR emailed to: DFCI_ONRP@dfci.harvard.edu

• Written - no more than two pages, 1-inch margins, double-spaced, size 12 font - OR-

• Video – no more than three minutes, MP4 format

The personal statement should describe all of the following: 

·Why oncology?

·Why a nursing residency?

·What personal traits/strengths do you possess that will support your success in the role of an oncology nurse?

·Your experience in improving the health and well-being of underserved populations. This could include formal volunteer activities or informal ways in which you interact with your family/community.

Examples:

·Primary interpreter/medical advocate for immediate and extended family

·Volunteered at Health clinic/camps/activism groups on campus

·Mentoring/Tutoring at risk youth or struggling peers

·Advocate for neighborhood opioid epidemic initiatives with local political leaders

Principal Duties and Responsibilities:

1.Clinical nursing: delivers expert, evidence-based care to patients and families.

·Implements nursing process:

1.Assesses patient and family needs.

2.Analyzes assessment data to develop and support clinically accurate diagnoses.

3.Plans care by establishing goals with measurable outcomes.

4.Implements the plan of care.

5.Evaluates the patient’s response to interventions.

·Documents care according to Institute and regulatory agencies’ requirements.

·Administers medications, which may include chemotherapy, and performs procedures safely and efficiently in accordance with Institute policy. May administer blood transfusions.

·Evaluates educational and psychological needs of patient and family and incorporates identified needs into the plan of care.

·Educates patient and family regarding various aspects and treatment modalities of disease, which may include chemotherapy, immunotherapy, radiation therapy, and research protocols.

·Recognizes and responds to emergency situations appropriately.

·Maintains BLS certification.

·Identifies appropriate community resources to promote continuity of care and makes appropriate referrals.

·Complies with accepted standards of professional nursing practice, as well as with all licensure/registration requirements applicable to the nursing role.

·Demonstrates flexibility in setting and changing priorities. Accepts additional responsibilities as needed.

 

2.Clinical Research Nursing: delivers expert, protocol-compliant care to patients and families

·Coordinates study enrollment, protocol treatment, and completion of study requirements for patients participating in clinical trials

·Collaborates with primary nurse in assuring that patient care is compliant with the protocol and regulatory agency standards

·Provides protocol education to patients and families

·Collects and prepares required specimens for analysis and monitors test results, as appropriate

·Documents in charts as appropriate and communicates observations and findings to protocol investigator, attending physician and other study team members as appropriate

3.Fosters an environment of cultural humility that is sensitive to the needs of each patient and their unique circumstances as well as colleagues

·Interacts with patients and families in a caring and compassionate manner respecting the need for privacy and confidentiality.

·Develops approaches to problem solving which meet the individual needs of the patients and families.

·Demonstrates the knowledge and skills necessary to provide age-specific care and support to the populations served.

·Promote an inclusive work environment where all staff can thrive.

 

4.Safety & Teamwork

·Monitors the environment of care with attention to patient safety, and assures compliance with regulatory agency standards

·Complies with Institute, Nursing and Patient Care Services, and unit policies, procedures, work rules and standards of conduct.

·Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2025) in all aspects of professional practice.

·Demonstrates the ability to work collaboratively with peers and co-workers. Effectively addresses and manages conflicts.

·Demonstrates effectiveness as a contributing member to the multidisciplinary health care team.

·Delegates as appropriate and supervises assistive personnel in their provision of patient care.

 

5.Professional Development

·Identifies areas for professional growth. Formulates professional goals, objectives and methods for accomplishing these.

·Attends inservices, workshops and seminars. Shares information gained with colleagues.

·Facilitates professional growth of self and others by seeking professional mentorship opportunities at DFCI and external to DFCI, if applicable.

·Participates in the development of case study presentations that are shared with colleagues.

·Meets all annual evaluation requirements and competencies within the established time period.

·Pursues active membership in local and national professional organizations.

·Participates in Division of Nursing / Institute committees.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$74,500.00 - $84,100.00

Under close supervision, the Clinical Administrative Specialist I provides clinical administrative support to physicians, nurses, and other members of the care team in their clinical practices in support of Dana-Farber Cancer Institute’s mission. This role is a key member of the care team, facilitating real-time communication and providing accurate patient information to clinicians using various communication systems. Following established triage guidelines, the Clinical Administrative Specialist I routes patient and caregiver symptom management questions, general requests, and inquiries to the appropriate team member. The position assumes responsibility for various aspects of care coordination and serves as a liaison between patients and clinical staff, supporting efficient, patient-centered care delivery.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities

Under close supervision, performs the following:

• Provide clinical administrative support for the department, clinicians, and/or faculty, including managing routine administrative tasks that support day-to-day clinical operations.
• Serve as a liaison between patients and clinical staff, ensuring timely and accurate communication and facilitating coordination of care.
• Triage incoming patient messages and requests (phone, portal, and other communication channels) to relevant clinical team members in accordance with established triage guidelines; respond to patient inquiries within defined scope.
• Draft and prepare patient correspondence, including letters, disability paperwork, and other documentation, ensuring completeness, accuracy, and timely processing.
• Request and track medical records from external institutions and ensure that relevant information is routed to appropriate clinical team members.
• Manage reference lab orders and portal input, including entering and updating information accurately and distributing results or notifications to the care team as appropriate.
• Distribute incoming patient materials (e.g., forms, records, reports) to relevant team members and maintain organized workflows for document handling.
• Perform data entry and maintain accurate records in applicable systems, including electronic medical records and other clinical or administrative databases.
• Provide email and phone communication with internal and external teams or collaborators, ensuring professional, timely, and clear exchanges of information.
• Maintain a high level of professionalism, discretion, and confidentiality regarding a variety of highly sensitive topics, including protected health information.
• Perform other duties as assigned to support clinical operations and patient care.

Knowledge, Skills and Abilities

• Ability to function as an integral member of a team, building effective working relationships with clinicians, peers, and other staff.
• Excellent written and oral communication skills, with the ability to communicate clearly and professionally with patients, caregivers, and colleagues.
• Strong customer service skills and the ability to interact professionally with patients, families, peers, and leadership, including in emotionally charged situations.
• Ability to prioritize tasks, problem solve in real time and escalate issues appropriately within established guidelines.
• Proficiency with personal computers and standard office software (e.g., email, word processing, spreadsheets); ability to learn and use electronic medical records and other clinical systems.
• Strong organizational skills with the ability to multi-task, manage competing priorities, and follow through on assignments with attention to detail and accuracy.
• Ability to work productively in a remote or hybrid environment, including managing time effectively and maintaining reliable communication.
• Ability to maintain confidentiality and handle sensitive information in accordance with institutional policies and regulatory requirements.
• Knowledge of medical terminology preferred.

Minimum Job Qualifications

• High school diploma or equivalent required. Bachelor’s degree in Healthcare Administration or related field preferred.
• Minimum of one year related healthcare and/or customer service experience required.
• Experience in a clinical or medical office setting preferred.

License/Certification/Registration Required: None

Supervisory Responsibilities: No

Patient Contact: No

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$50,070.00 - $60,730.00

The Clinical Scheduling Specialist II supports patient scheduling and care coordination within the Radiation Oncology Program under the direction of department leadership. This role is responsible for scheduling established patient appointments in accordance with departmental guidelines across multiple disease groups using EPIC and ARIA. The position also supports the collection of required medical records, including pathology, imaging, provider notes, treatment plans, and related reports needed for care review. Additional responsibilities include coordinating specialty appointments, scheduling imaging orders, and monitoring order status and financial clearance. The specialist helps ensure required treatment consent forms are uploaded appropriately and assists with patient communication and referral coordination when care closer to home is needed. This role also provides administrative cross-coverage for the department, including front desk support as needed.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

PRIMARY DUTIES AND RESPONSIBILITIES:

Clinical Scheduling Specialist I

• Under the direction of the scheduling operations management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with department scheduling guidelines for existing patients. 

• Obtains detailed clinical information face-to-face, by telephone or electronically.

• May provide basic information regarding the need for insurance referral(s).

• Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority.

• Performs independent patient and outside provider call triaging and assists in directing patient flow.

• Serves as a liaison between patient/family/provider.

• Resolves issues directly or ensures appropriate management of call by others.

• Recognizes emergencies and appropriately responses using standard operating procedures and critical thinking skills.

• May be responsible for scheduling numerous complex research protocols, involving extensive interaction with those associated with in-house studies, grant-funded studies and industry-sponsored clinical trials.

• Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly.

• Requires clinical, operational and regulatory knowledge of the standard of care or clinical trial protocol for the patient population coordinated.  

• Participates in training for new hires

• Prepares, open, and close provider schedules and handles daily schedule changes.

• Conduct slide submission as needed.

• Other duties and responsibilities as assigned.

 

Clinical Scheduling Specialist II

In addition to those duties listed above; the following tasks are completed by this role:

• Possesses a level of independence requiring knowledge of multiple disease specific programs.

• Functions as a content expert/resource Ieader/champion in quality improvement/process improvement initiatives and projects.

• Oversees accurate completion of designated responsibilities and processes.

• Participates in committees, meetings and in rollouts of new clinical applications and programs.

• May participate in the recruiting process by interviewing potential candidates.

• Assists in the training and mentoring of staff.

• Responsible for running quality assurance and error reports.

• Handles complex scheduling and is seen as an expert on the scheduling system.

• Responsible for ensuring appropriate coverage in the absence of staff or supervisor.

• May be required to Iead staff meetings in the absence of clinical practice support management.

• May assist staff with complex administrative responsibilities and intra/inter-institutional coordination and communication.

• Other duties and responsibilities as assigned.

 

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Clinical Scheduling Specialist I

• Ability to multi-task and function as an integral member of the team.
• Excellent verbal and written communication skills required. 
• Excellent computer, customer service, problem solving, and organizational skills required.

 

Clinical Scheduling Specialist II

• Strong problem solving and critical thinking skills.
• Ability to identify resources within the Institute and exhibit a proactive approach to problem solving. 
• Mastery of all relevant functions within specific disease center scheduling. 

MINIMUM JOB QUALIFICATIONS:

Clinical Scheduling Specialist II:

Associate’s degree and/or 0-2 years equivalent experience preferred. Experience working in a medical or customer service setting preferred. Knowledge of medical terminology preferred.

 

SUPERVISORY RESPONSIBILITIES:

None

 

PATIENT CONTACT:

Yes, interacts with the adult patient population.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$51,000.00 - $58,200.00

The Clinical Scheduling Specialist II supports patient scheduling and care coordination within the Radiation Oncology Program under the direction of department leadership. This role is responsible for scheduling established patient appointments in accordance with departmental guidelines across multiple disease groups using EPIC and ARIA. The position also supports the collection of required medical records, including pathology, imaging, provider notes, treatment plans, and related reports needed for care review. Additional responsibilities include coordinating specialty appointments, scheduling imaging orders, and monitoring order status and financial clearance. The specialist helps ensure required treatment consent forms are uploaded appropriately and assists with patient communication and referral coordination when care closer to home is needed. This role also provides administrative cross-coverage for the department, including front desk support as needed.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

PRIMARY DUTIES AND RESPONSIBILITIES:

Clinical Scheduling Specialist I

• Under the direction of the scheduling operations management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with department scheduling guidelines for existing patients. 

• Obtains detailed clinical information face-to-face, by telephone or electronically.

• May provide basic information regarding the need for insurance referral(s).

• Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority.

• Performs independent patient and outside provider call triaging and assists in directing patient flow.

• Serves as a liaison between patient/family/provider.

• Resolves issues directly or ensures appropriate management of call by others.

• Recognizes emergencies and appropriately responses using standard operating procedures and critical thinking skills.

• May be responsible for scheduling numerous complex research protocols, involving extensive interaction with those associated with in-house studies, grant-funded studies and industry-sponsored clinical trials.

• Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly.

• Requires clinical, operational and regulatory knowledge of the standard of care or clinical trial protocol for the patient population coordinated.  

• Participates in training for new hires

• Prepares, open, and close provider schedules and handles daily schedule changes.

• Conduct slide submission as needed.

• Other duties and responsibilities as assigned.

 

Clinical Scheduling Specialist II

In addition to those duties listed above; the following tasks are completed by this role:

• Possesses a level of independence requiring knowledge of multiple disease specific programs.

• Functions as a content expert/resource Ieader/champion in quality improvement/process improvement initiatives and projects.

• Oversees accurate completion of designated responsibilities and processes.

• Participates in committees, meetings and in rollouts of new clinical applications and programs.

• May participate in the recruiting process by interviewing potential candidates.

• Assists in the training and mentoring of staff.

• Responsible for running quality assurance and error reports.

• Handles complex scheduling and is seen as an expert on the scheduling system.

• Responsible for ensuring appropriate coverage in the absence of staff or supervisor.

• May be required to Iead staff meetings in the absence of clinical practice support management.

• May assist staff with complex administrative responsibilities and intra/inter-institutional coordination and communication.

• Other duties and responsibilities as assigned.

 

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Clinical Scheduling Specialist I

• Ability to multi-task and function as an integral member of the team.
• Excellent verbal and written communication skills required. 
• Excellent computer, customer service, problem solving, and organizational skills required.

 

Clinical Scheduling Specialist II

• Strong problem solving and critical thinking skills.
• Ability to identify resources within the Institute and exhibit a proactive approach to problem solving. 
• Mastery of all relevant functions within specific disease center scheduling. 

 

MINIMUM JOB QUALIFICATIONS:

Clinical Scheduling Specialist II:

Associate’s degree and/or 0-2 years equivalent experience preferred. Experience working in a medical or customer service setting preferred. Knowledge of medical terminology preferred.

SUPERVISORY RESPONSIBILITIES:

None

 

PATIENT CONTACT:

Yes, interacts with the adult patient population.

 

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$51,000.00 - $58,200.00

The Administrative Director, Disease Center Operations works in close alignment with both the Clinical/Disease Center Physician Leader and the Vice President of Ambulatory Care Operations. The Administrative Director is responsible for ensuring all clinical and business operations are exceptionally and seamlessly managed. Serving as the liaison for both Institute and departmental issues, the Administrative Director develops and implements strategic plans and clinical growth initiatives, and provides fiscal, human resources management, and programmatic oversight in support of research and operational missions within the disease center.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities

• Serve as the central administrative leader for day-to-day operations across the disease center. Assume responsibility for core departmental operations to ensure smooth and compliant execution of clinical and research support functions. Act as the primary point of contact for resolving staff, workflow, and care delivery issues as they arise. Partner closely with Clinical and Nursing Directors across service lines to coordinate priorities and maintain operational continuity. Foster effective communication among multidisciplinary teams and affiliated operational sites to support timely decision-making and service excellence.
• Oversee financial planning, reporting, and fiscal accountability for the disease center. Maintain and regularly report out on the financial portfolio of operating, grant, clinical trial and discretionary/gift accounts. Prepare, monitor, and reconcile disease center operating budgets, identifying variances and implementing corrective actions monthly. Assess productivity data,  calculate provider bonuses, and oversee departmental expenses, reimbursements, invoices, and medical fee processing. Maintain accurate tracking of outpatient sessions and clinical effort reporting to support financial integrity and operational transparency.
• Lead administrative staffing and personnel management for the disease center. Direct and coordinate all administrative personnel functions, including but not limited to faculty offer and retention packages, provider onboarding and offboarding, training, credentialing, payroll, and occupational health requirements. Ensure appropriate staffing levels are maintained to support clinical, research, and business operations effectively. Convene regular meetings with scheduling, practice, and research managers and supervisors to address operational issues and resolve concerns in a timely manner.
• Support strategic planning, program growth, and organizational alignment. Act as a liaison between disease center leadership and institutional, network, regional site, and affiliate partners to ensure alignment with strategic priorities and long-term goals. Monitor new patient metrics, clinical statistics, and growth trends, and provide leadership with analyses related to performance and institutional alignment. Over see the planning and execution of new programs and service lines that expand capabilities and improve access to care. Collaborate with development, marketing, and communications partners to support philanthropic initiatives, promote new service lines, and highlight research advancements, including coordination of patient and provider symposiums.
• Lead and participate in continuous process improvement and quality initiatives designed to enhance patient care, staff efficiency, and operational performance. Routinely evaluate template utilization, maintain master scheduling templates, and implement scheduling adjustments to improve access and provider productivity. Review patient feedback and operational data with disease center leadership to identify trends and refine workflows. Promote collaboration across Medical Oncology, Surgical Oncology, Radiation Oncology, and associated operational teams to ensure coordinated and responsive care delivery.
• Advance clinical operations, patient access, and systems optimization. Establish, implement, and monitor operational processes that support high-quality patient access, patient satisfaction, and provider satisfaction. Track key clinical metrics and reports to ensure efficiency, regulatory compliance, and performance standards are consistently met. Support the disease center through technical upgrades, system implementations, and workflow changes, ensuring effective communication and operational readiness. Identity and help develop new technologies and process improvements that enhance the experience of patients, providers, and staff.
• Supervise staff. Hire, develop, and manage staff to achieve organizational goals. Set clear expectations, deliver feedback, and monitor performance for quality, efficiency, and compliance with policies and procedures. Mentor staff, foster career growth, and cultivate a positive and productive work environment.

Knowledge, Skills and Abilities

• Strong financial acumen, including knowledge of research grants and contracts.
• Demonstrated ability to coordinate and balance complex projects and competing deadlines.
• Proven ability to relate well to and work effectively with all levels of the organization including faculty, clinical staff, and front desk personnel.
• Excellent customer service, interpersonal, and negotiation skills.
• Ability to accurately and concisely share both written and verbal information to diverse audiences.
• A true commitment to and passion for excellent patient care and access.
• Ability to work within a team setting and foster collaboration.

Minimum Job Qualifications

• Bachelor’s degree required. Master’s degree in business or healthcare administration (MBA, MPH, MHA) preferred.

• 8 years of experience in hospital administration required.

• Managerial/supervisory experience required.

• Experience in an academic setting preferred.

License/Certification/Registration Required: None

Supervisory Responsibilities: Yes

• Directly supervises at least 5 staff, including but not limited to Disease Center Operations Managers, Administrative and Executive Administrative Specialists and Leads/Supervisors, and Program Managers and Administrators. Indirectly supervises 20 administrative staff.

Patient Contact: Yes

• May interact with Adult patient population.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$133,300.00 - $161,300.00

Cancer-causing mutations alone do not determine whether a cell becomes malignant. Cells must also acquire abnormal identities - and retain the ability to change state during cancer progression and therapy.

The Sethi Laboratory at Dana-Farber Cancer Institute and Harvard Medical School is recruiting an exceptional experimental postdoctoral fellow with expertise in molecular biology, biochemistry, chromatin biology, or cancer

cell biology to investigate the molecular machinery controlling these transitions.

Our laboratory seeks to understand how pathologic cell states are created, how they become durably encoded, and how they can ultimately be erased or therapeutically targeted.

We have established complementary research programs spanning the natural history of gastrointestinal cancer:

• Premalignant cell-state control: defining how APC-mutant cells acquire regenerative and oncofetal states and how the developmental transcription factor SOX9 recruits chromatin-remodeling machinery during tumor initiation.

• Metabolic regulation of cellular identity: determining how retinoic-acid metabolism and environmental exposures alter differentiation and establish persistent cancer-promoting states.

• Therapeutic targeting of plasticity: discovering mechanisms that force tumor differentiation or prevent cancers from transitioning into drug-resistant states.

Recent work from the laboratory and our collaborators includes a Science article describing durable epithelial metabolic memory; a JCI study defining therapy associated polyposis; work in Gastroenterology demonstrating pharmacologic induction of colorectal cancer differentiation; and emerging studies defining the molecular interaction between SOX9 and BAF chromatin-remodeling complexes during cancer initiation.

The new fellow will enter an unusually strong scientific position: substantial mechanistic groundwork, reagents, model systems, and unpublished observations are already established, while major biological questions remain

open.

We anticipate 6-18 months of overlap with experienced senior investigators, enabling intensive transfer of specialized knowledge and techniques while the incoming fellow develops ownership of the next generation of projects.

Potential projects span several interconnected areas:

• Transcription factor–chromatin remodeler biochemistry. Define the molecular principles governing interactions between developmental transcription factors such as SOX9 and BAF/SWI-SNF complexes, including protein domains, intrinsically disordered regions, complex assembly, and recruitment to chromatin.

• Programmable control of chromatin and cell state. Extend emerging approaches that repurpose transcription-factor chromatin-recruitment modules to manipulate endogenous chromatin and cellular identity.

• Retinoid metabolism and differentiation. Determine how epithelial injury rewires vitamin A/retinoic-acid metabolism, identify the metabolites and receptors responsible for altered stem-like behavior, and test whether differentiation programs can be restored during premalignancy.

• Mechanisms of cancer-cell plasticity. Define how tumor cells transition between differentiated, secretory, regenerative, and fetal-like states during oncogenic signaling and targeted therapy.

• Translational cell-state biology. Validate mechanisms using patient-derived organoids, human premalignant specimens, genetically engineered mouse models, xenografts, and other physiologically relevant systems.

Approaches in the laboratory include protein biochemistry, co-immunoprecipitation, proteomics, transcription factor biology, CRISPR engineering, degron systems, chromatin profiling, reporter systems, organoid biology, microscopy, functional genetic screens, drug perturbation, and genetically engineered mouse models, integrated with genome-scale and single-cell analyses.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

We seek an unusually strong and intellectually curious scientist with a Ph.D., M.D., or M.D./Ph.D. with rigorous training in experimental biology.

Strong candidates will have experience with one or more of the following:

• molecular biology and protein biochemistry;

• transcription-factor biology;

• chromatin remodeling or epigenetics;

• protein-protein interactions;

• cell signaling and cancer biology;

• CRISPR-based genetic engineering;

• organoid or stem-cell biology;

• quantitative cell biology or microscopy;

• in vivo studies

• synthetic biology

Expertise in every area is not expected. A candidate with exceptional scientific judgment, creativity, experimental rigor, and the capacity to learn quickly will be highly competitive even if their previous biological system differs from ours.

Experience with mouse models is valuable. The laboratory increasingly prioritizes investigators who can uncover mechanism and connect molecular insight to cell-state behavior.

The Sethi Laboratory sits at the interface of basic molecular biology, human cancer genetics, translational oncology, and therapeutic discovery within Dana-Farber, Harvard Medical School, and the Broad Institute. Our culture emphasizes intellectual ambition combined with collaboration.

Experimental and computational scientists work side-by-side, and projects frequently move between molecular mechanism, animal models, patient-derived systems, and human specimens.

We place particular value on scientists who are:

• deeply curious about mechanism;

• rigorous but willing to take conceptual risks;

• generous collaborators and mentors;

• comfortable learning beyond their original discipline;

• motivated to translate fundamental biology into insights that may ultimately improve prevention or treatment of human cancer.

Our long-term objective is not simply to catalog cancer-associated states. It is to determine how those states are built, why they persist, and how to control them.

The fellow will independently design and perform experiments, interpret data, develop mechanistic hypotheses, interact closely with computational and translational collaborators, prepare manuscripts and presentations, contribute to grant development, and mentor junior members of the laboratory.

Applicants should send the following to [email protected] and [email protected]:

• CV

• brief letter describing prior work, scientific interests, and potential areas of interest in the laboratory (2-page max)

• names and contact information for three references (must include PhD advisor)

Applications will be considered on a rolling basis. Start date is flexible.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$72,000.00 - $76,385.00

The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

1. Participates in day-to-day operations of the program including patient education and call triage
2. Participates in program evaluation and development of strategic goals consistent with DFCI’s mission and professional values.
3. Participates in the QA/QI projects for the program.
4. Supports the research activities of the program.
5. Exhibits professional commitment through individual integrity, honesty and accountability to self and others
6. Delivers expert clinical care through evidenced-based practice partnerships with patients, families and colleagues.

A. Assumes nursing care responsibilities for a defined group of patients within the program, including but not limited to assessment, education, coordination, and documentation.
1. Facilitates individualized care within the context of functional status, cultural consideration, health literacy, psychosocial, reproductive/fertility, and spiritual needs for patients, families and caregivers.
2. Supports a smooth transition of patients from active treatment into survivorship, chronic cancer management, or end-of-life care.
3. Assists patients with cancer with issues related to treatment goals, advanced directives, palliative care, and end-of-life concerns using an ethical framework that is nonjudgmental and nondiscriminatory.
4. Acts as a liaison between the patients, families, and caregivers and the providers to optimize outcomes.
5. Advocates for patients to promote patient centered care that includes shared decision making and patient goals of care with optimal outcomes.
6. Provides psychosocial support to and facilitates appropriate referrals for patients, families and caregivers.
7. Contributes to ONN program and role development, implementation, and evaluation within the healthcare system and community.
8. Participates in the tracking and monitoring of metrics and outcomes, in collaboration with administration, to document and evaluate outcomes of the navigation program.
9. Functions as the primary nursing contact for care delivered within the physician practice setting.
10. Engages in collaborative decision making, utilizing available data expertise and wisdom of the collective.
11. Manages patient care across the continuum, including new patient calls, and making appropriate referrals as necessary.
12. Works collaboratively and functions as an effective member of the health care team.
13. Monitors the environment of care with attention to patient safety, and assures compliance with regulatory agency standards.
14. Maintains clinical practice that is evidence-based and consistent with nursing policies, procedures and standards.
15. Provides care based on age-specific needs of the patient.
16. Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2001) in all aspects of professional practice.
17. Complies with accepted standards of professional nursing practice that is evidence- based and consistent with policy, and procedures determined by DFCI as well as with all licensure/registration requirements applicable to the nursing role.
18. Fosters an environment that is sensitive to the needs of diverse populations, including but not limited to culture, ethnicity, gender, and age.
 
B.  Professional Development:
1. Identifies areas for professional growth.
2. Formulates professional goals, objectives and methods for accomplishing these.
3. Serves as representative on Nursing and Institute committees, including the Program Nurse Committee.
4. Supports research activities within the Nursing and Patient Care Services and the Institute.
5. Meets all annual evaluation requirements and competencies within the established time period.
6. Collaborates in preparing professional reports, articles, and presentations for colleagues and the public.
7. Pursues active membership in local and national professional organizations.
8. Commitment to continuous learning and improvement through a high spirit of inquiry, innovation and mentoring.

Knowledge, Skills and Abilities:

• Demonstrated ability to work as an effective member of an interdisciplinary team.
• Demonstrated skills in critical thinking, effective communication, organizational skills, problem solving, and ability to make appropriate independent decisions.

Minimum Job Qualifications:

Education: Associate Degree, Nursing.  Baccalaureate Degree in Nursing strongly preferred.  If Associate Degree in Nursing, must complete BSN degree within 4 years.  Experience: Completion of the Oncology Nurse Residency Program (ONRP) or 1 year of recent experience as a Registered Nurse. Ambulatory and/or oncology experience preferred.

License/Certification/Registration Required:

Licensed as a Registered Nurse in the Commonwealth of Massachusetts, or State of New Hampshire as appropriate required.  AHA BLS required (AHA ACLS accepted as minimum requirement).  Professional nursing certification preferred (OCN, BMTCN, CPHON, AOCNP, CRNI, RN-BC).

Supervisory Responsibilities:

None

Patient Contact:

Yes. Demonstrates understanding of special needs and behaviors of age groups of the population served: young adults to geriatrics.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$44.14 - $109.51

Shift: Monday - Friday, 6:00AM - 2:30PM
Reporting to the Practice Manager, this mission critical position is responsible for departmental administrative tasks and the review of complex patient appointment sets and associated lab work. The Lab Services Coordinator (LSC) works in a busy environment with a high patient volume, managing complex tasks while balancing multiple real-time priorities, and, when appropriate, acting as the escalation point for issues presenting at main reception. The LSC is an ambassador of the DFCI patient experience while efficiently managing the patient check-in process; uploading outside imaging into Epic, being responsible for offering exemplary customer service and resolving and triaging issues presented during both face-to-face or telephone interactions.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Check-In/Administrative: Verifies complex appointment sets across disciplines for oncology patients in accordance with scheduling guidelines Acquires, enters and links verbal lab orders from Providers. Maintains confidentiality of Protected Health Information (PHI.) Performs past-pending reconciliations. Provides superior customer service to all patients, family members, physicians and staff in accordance with the DFCI Customer Service Standards. Performs front desk check-in functions verifies patient identification; prints patient wristbands; assigns Real-Time Locating System (RTLS) badges; and asks patients screening questions. Prints and reviews appointment schedules for patients. Notifies nursing and lab staff of issues as needed. Answers telephone and provide general disease or program-specific information to callers within the scope of knowledge and authority. Reviews missing labs reports and works with staff from other departments to resolve missing labs. Identifies inconsistencies with, or outstanding questions regarding lab panel orders. Works directly with Providers to reconcile the order to prevent a delay for the patient. Transports wheelchair patients or arranges for patient Escorts and/or wheelchairs.
• Imaging Services: Creates orders and imports outside images from digital media into Epic. Understands and uses Picture Archiving and Communication System (PACS), applicable image upload software, and computer equipment to import images from digital media to PACS. Troubleshoots images and collaborates with Imaging Department, when necessary, to resolve and successfully import images into PACS. Manages and reconciles all patient CDs from intake to upload completion. Works collaboratively with team members to ensure efficient completion of daily work queue. Mails requested CDs back to patient or discarding of CDs per departmental guidelines.
• Patient Experience: Delivers outstanding customer service to internal and external customers. Timely and accurately responds to the needs of internal and external customers. Ability to deescalate patient grievances, maintain customer service standards, and involve department leadership as necessary.
• Communication and Collaboration: Demonstrates ability to effectively communicate across leadership levels and with varying audiences. Synthesizes and communicates complex information in patient friendly terms. Works effectively as a member of the team and across functional teams. Fosters a sense of shared responsibility among the team.
• Emergency Response: Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills.
• Regulatory Compliance and Quality Improvement: Compliance with DFCI policies and procedures. Understanding their role and responsibility in obtaining successful Joint Commission accreditation. HIPPA regulation compliance. Completion of assigned AEU and Health Stream competencies. Actively participates and provides constructive feedback on quality improvement projects.
• Information Technology: Maintains a level of competency in all operational systems including Epic, RTLS, Outlook, Sunquest, QuickBase, Centricity and LifeIMAGE. Actively engaged in system upgrades and effected operational changes. Manages supply of RTLS badges including assembling, maintaining, collecting, distributing, cleaning, and troubleshooting problem badges. Actively participates in system(s) downtime and confidently moves seamlessly between normal operations and downtime procedures.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• ​Excellent verbal and written communication skills
• Excellent customer service skills and ability to perform under pressure
• Ability to multi-task and function as an integral member of the team
• Strong organizational, problem solving and critical thinking skills
• Ability to adapt to ever-changing environment and able to toggle between multiple systems during the day
• Demonstrated flexibility and ability to take on additional responsibilities as situations require

MINIMUM JOB QUALIFICATIONS:

The position prefers a bachelor’s degree and prior customer service experience.

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT:

Yes, this position entails patient contact and communication. Methods of contact are in person and via telephone. This position includes provision of wheelchair escort services.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$45,500.00 - $54,400.00

This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Under the direction of the scheduling operations management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with department scheduling guidelines for existing patients
• Obtains detailed clinical information face-to-face, by telephone or electronically
• May provide basic information regarding the need for insurance referral(s)
• Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority
• Performs independent patient and outside provider call triaging and assists in directing patient flow
• Serves as a liaison between patient/family/provider
• Resolves issues directly or ensures appropriate management of call by others
• Recognizes emergencies and appropriately responses using standard operating procedures and critical thinking skills
• May be responsible for scheduling numerous complex research protocols, involving extensive interaction with those associated with in-house studies, grant-funded studies and industry-sponsored clinical trials
• Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly
• Requires clinical, operational and regulatory knowledge of the standard of care or clinical trial protocol for the patient population coordinated
• Participates in training for new hires
• Prepares, open, and close provider schedules and handles daily schedule changes
• Conduct slide submission as needed
• Other duties and responsibilities as assigned
• Possesses a level of independence requiring knowledge of multiple disease specific programs
• Functions as a content expert/resource Ieader/champion in quality improvement/process improvement initiatives and projects
• Oversees accurate completion of designated responsibilities and processes
• Participates in committees, meetings and in rollouts of new clinical applications and programs
• May participate in the recruiting process by interviewing potential candidates
• Assists in the training and mentoring of staff
• Responsible for running quality assurance and error reports
• Handles complex scheduling and is seen as an expert on the scheduling system
• Responsible for ensuring appropriate coverage in the absence of staff or supervisor
• May be required to Iead staff meetings in the absence of clinical practice support management
• May assist staff with complex administrative responsibilities and intra/inter-institutional coordination and communication
• Other duties and responsibilities as assigned

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Strong problem solving and critical thinking skills
• Ability to identify resources within the Institute and exhibit a proactive approach to problem solving
• Mastery of all relevant functions within specific disease center scheduling

MINIMUM JOB QUALIFICATIONS:

The position strongly prefers a bachelor’s degree in health administration or a related field and requires 12-18 months of experience as a Clinical Scheduling Specialist I.

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT:

Yes, interacts with the adult patient population.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$51,000.00 - $58,200.00

Postdoctoral Research Fellow in Biostatistics and Cancer Genetics

Department of Data Science, Dana-Farber Cancer Institute

Dana-Farber Cancer Institute (DFCI) is seeking a highly motivated Postdoctoral Research Fellow in Biostatistics to join the Department of Data Science and contribute to collaborative research in cancer genetics and precision oncology.

The primary focus of this position is collaborative and applied biostatistical research. The fellow will work closely with clinical investigators, geneticists, genetic counselors, computational researchers, and biostatisticians on study design, data management and derivation, statistical analysis, interpretation, and scientific communication. The fellow will also have opportunities to contribute to methodological research motivated by the scientific projects.

Approximately 50% of the fellow’s effort will be devoted to an NIH-funded R01 project focused on the development and validation of prediction models for identifying germline pathogenic variants, using large multi-institutional datasets from Dana-Farber and collaborating cancer centers. The remaining 50% will support collaborative research within the Division of Cancer Genetics and Prevention at Dana-Farber Cancer Institute.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Responsibilities

NIH-Funded R01 Project — Approximately 50% Effort

The fellow will serve as a biostatistician on a multidisciplinary team developing and validating statistical prediction models for germline pathogenic variants. Responsibilities will include:

• Conducting statistical analyses of large clinical, genetic, and genomic datasets.
• Performing data derivation, data cleaning, harmonization, quality control, and integration of data from multiple institutions and data sources.
• Developing and validating statistical prediction models.
• Evaluating model discrimination, calibration, clinical utility, and performance across patient subgroups and institutions.
• Conducting simulation studies and computational evaluations.
• Contributing to the development and evaluation of statistical methods motivated by the project.
• Developing reproducible statistical programs and analysis workflows.
• Preparing statistical results, tables, and figures for manuscripts, presentations, and scientific reports.
• Contributing to peer-reviewed manuscripts and other scientific publications.

Collaborative Cancer Genetics Research — Approximately 50% Effort

The fellow will also serve as a collaborative biostatistician for research conducted within the DFCI cancer genetics program. The fellow will collaborate with clinical investigators, geneticists, genetic counselors, and other research team members on clinical, translational, and observational studies in cancer genetics, hereditary cancer, and cancer prevention.

Responsibilities will include:

• Providing statistical input on study design and research questions.
• Developing statistical analysis plans.
• Performing data management, data derivation, and statistical analyses.
• Selecting and applying appropriate statistical methods for clinical and biomedical research.
• Interpreting statistical results in collaboration with investigators.
• Preparing tables, figures, and statistical summaries.
• Contributing to manuscripts, abstracts, presentations, and grant applications.
• Participating in multidisciplinary research meetings and communicating statistical concepts clearly to clinical and scientific collaborators.
• Managing multiple collaborative projects and working effectively with investigators and research staff.

Qualifications

Required

• PhD or equivalent doctoral degree in Biostatistics at the time of appointment.
• Strong training in applied biostatistical methods.
• Experience with regression modeling and other statistical methods commonly used in clinical or biomedical research.
• Strong statistical programming skills, preferably in R.
• Experience using Git and GitHub/GitLab for version control and collaborative development of reproducible statistical code and analysis workflows.
• Experience with data management, data derivation, and statistical analysis of clinical or biomedical datasets.
• Ability to independently conduct statistical analyses from preparation of analysis-ready datasets through interpretation and presentation of results.
• Strong written and verbal communication skills.
• Interest in collaborative biomedical research and multidisciplinary teamwork.

Preferred

• Experience with prediction modeling, statistical learning, penalized regression, or related methods.
• Experience analyzing large observational, clinical, genetic, genomic, or other complex biomedical datasets.
• Experience working with data from multiple sources or institutions.
• Experience with simulation studies or computational evaluation of statistical methods.
• Experience contributing statistical analyses and interpretation to peer-reviewed biomedical manuscripts.
• Familiarity with cancer research, genetic epidemiology, cancer genetics, or genomic data analysis is desirable but not required.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$72,000.00 - $76,385.00

The Director of Inpatient Oncology Nursing is responsible for the overall leadership, management, and coordination of nursing services within the Institute’s oncology inpatient unit. This role ensures the delivery of high-quality patient care by developing and implementing nursing policies, procedures, and best practices. The Director leads and mentors a diverse team of nursing professionals, fostering their professional growth and maintaining a supportive work environment. Collaborating extensively with interdisciplinary teams and other departments, the Director optimizes patient outcomes and enhances service delivery. This position plays a critical role in strategic planning, promotes a culture of continuous improvement, and ensures compliance with regulatory standards.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

Leadership and Team Management: 
Effective leadership in nursing involves creating a positive work environment through direction and supervision, while implementing strategies to boost staff morale and retention. Regular performance evaluations and constructive feedback that help set clear expectations and goals, addressing staff concerns promptly to maintain team cohesion. Recruitment efforts focus on attracting top talent, promoting diversity, and ensuring adequate staffing levels to meet patient care needs, while managing workloads to prevent burnout. 

Collaborative Care Coordination: 
Building strong relationships with healthcare professionals such as physicians and pharmacists to support integrated patient care. Leading interdisciplinary meetings and serving as a liaison between nursing staff and other departments that fosters open communication and collaboration, ensuring comprehensive care plans and positive patient outcomes. 

Change Management, Innovation, Quality Improvement: 
Lead initiatives to implement new programs and technologies that enhances patient care and operational efficiency, with staff engagement being key to successful change processes. Utilizing data analysis to identify areas for improvement, by engaging in quality assurance programs to ensure adherence to evidence-based practices and regulatory requirements. Budget management and resource allocation are optimized to maintain quality without compromising efficiency. 

Promote a Culture of Patient-Centered Care: 
Promoting patient-centered care involves initiatives to improve satisfaction and experience, advocating for patient rights, and fostering open communication among staff. Recognizing and rewarding excellence in nursing practice by encouraging a culture of safety and excellence, ensuring ethical considerations are prioritized in care delivery. 

Knowledge, Skills, and Abilities: 
Leadership skills in nursing include mentoring and developing staff and leaders, team building, and conflict resolution. Strong collaboration and communication skills are essential for building relationships across disciplines and conveying information effectively. Organizational skills involve aligning nursing services with strategic goals, managing priorities, and navigating dynamic environments. 

Knowledge, Skills, and Abilities:

Leadership and People Management Skills: 
Exceptional leadership involves mentoring and developing nursing staff, fostering team building, motivation, and a positive workplace culture, while effectively resolving conflicts and facilitating difficult conversations. 

Collaboration and Communication Skills: 
Strong interpersonal skills enable building relationships across disciplines, with effective communication ensuring clear and compassionate information delivery to staff, patients, and families, and proficiency in facilitating meetings and discussions. 

Organizational and Strategic Skills: 
Aligning nursing services with organizational goals requires managing multiple priorities, projects, and deadlines efficiently in a dynamic environment. 

Minimum Job Qualifications:

Education Required: Master's Degree

Area of Study Required: Bachelor's and Master's degree required, one of which must be in Nursing

Area of Study preferred: Advance degrees in Nursing Administration, Healthcare Management, or related field are preferred.

Experience Required: Registered nurse with 3-5 years' experience in health care, with progressive administrative experience.

Experience Preferred: Oncology experience preferred

Licenses/Certification/Registration Required: Licensed as a Registered Nurse in the Commonwealth of Massachusetts and or New Hampshire as applicable. 

Licenses/Certification/Registration Preferred: Leadership, Oncology, or Research Nursing certification (required within 2 years of employment)

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$180,000.00 - $230,200.00

The Director of Inpatient Oncology Nursing is responsible for the overall leadership, management, and coordination of nursing services within the Institute’s oncology inpatient unit. This role ensures the delivery of high-quality patient care by developing and implementing nursing policies, procedures, and best practices. The Director leads and mentors a diverse team of nursing professionals, fostering their professional growth and maintaining a supportive work environment. Collaborating extensively with interdisciplinary teams and other departments, the Director optimizes patient outcomes and enhances service delivery. This position plays a critical role in strategic planning, promotes a culture of continuous improvement, and ensures compliance with regulatory standards.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

Leadership and Team Management: 
Effective leadership in nursing involves creating a positive work environment through direction and supervision, while implementing strategies to boost staff morale and retention. Regular performance evaluations and constructive feedback that help set clear expectations and goals, addressing staff concerns promptly to maintain team cohesion. Recruitment efforts focus on attracting top talent, promoting diversity, and ensuring adequate staffing levels to meet patient care needs, while managing workloads to prevent burnout. 

Collaborative Care Coordination: 
Building strong relationships with healthcare professionals such as physicians and pharmacists to support integrated patient care. Leading interdisciplinary meetings and serving as a liaison between nursing staff and other departments that fosters open communication and collaboration, ensuring comprehensive care plans and positive patient outcomes. 

Change Management, Innovation, Quality Improvement: 
Lead initiatives to implement new programs and technologies that enhances patient care and operational efficiency, with staff engagement being key to successful change processes. Utilizing data analysis to identify areas for improvement, by engaging in quality assurance programs to ensure adherence to evidence-based practices and regulatory requirements. Budget management and resource allocation are optimized to maintain quality without compromising efficiency. 

Promote a Culture of Patient-Centered Care: 
Promoting patient-centered care involves initiatives to improve satisfaction and experience, advocating for patient rights, and fostering open communication among staff. Recognizing and rewarding excellence in nursing practice by encouraging a culture of safety and excellence, ensuring ethical considerations are prioritized in care delivery. 

Knowledge, Skills, and Abilities: 
Leadership skills in nursing include mentoring and developing staff and leaders, team building, and conflict resolution. Strong collaboration and communication skills are essential for building relationships across disciplines and conveying information effectively. Organizational skills involve aligning nursing services with strategic goals, managing priorities, and navigating dynamic environments. 

Knowledge, Skills, and Abilities:

Leadership and People Management Skills: 
Exceptional leadership involves mentoring and developing nursing staff, fostering team building, motivation, and a positive workplace culture, while effectively resolving conflicts and facilitating difficult conversations. 

Collaboration and Communication Skills: 
Strong interpersonal skills enable building relationships across disciplines, with effective communication ensuring clear and compassionate information delivery to staff, patients, and families, and proficiency in facilitating meetings and discussions. 

Organizational and Strategic Skills: 
Aligning nursing services with organizational goals requires managing multiple priorities, projects, and deadlines efficiently in a dynamic environment. 

Minimum Job Qualifications:

Education Required: Master's Degree

Area of Study Required: Bachelor's and Master's degree required, one of which must be in Nursing

Area of Study preferred: Advance degrees in Nursing Administration, Healthcare Management, or related field are preferred.

Experience Required: Registered nurse with 3-5 years' experience in health care, with progressive administrative experience.

Experience Preferred: Oncology experience preferred

Licenses/Certification/Registration Required: Licensed as a Registered Nurse in the Commonwealth of Massachusetts and or New Hampshire as applicable. 

Licenses/Certification/Registration Preferred: Leadership, Oncology, or Research Nursing certification (required within 2 years of employment)

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$180,000.00 - $230,200.00

The Director of Nursing is responsible for the overall leadership, management, and coordination of nursing services within the Institute’s oncology inpatient setting. This role ensures the delivery of high-quality patient care by developing and implementing nursing policies, procedures, and best practices. The Director leads and mentors a diverse team of nursing professionals, fostering their professional growth and maintaining a supportive work environment. Collaborating extensively with interdisciplinary teams and other departments, the Director optimizes patient outcomes and enhances service delivery. This position plays a critical role in strategic planning, promotes a culture of continuous improvement, and ensures compliance with regulatory standards.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Leadership and Team Management:Effective leadership in nursing involves creating a positive work environment through direction and supervision, while implementing strategies to boost staff morale and retention. Regular performance evaluations and constructive feedback that help set clear expectations and goals, addressing staff concerns promptly to maintain team cohesion. Recruitment efforts focus on attracting top talent, promoting diversity, and ensuring adequate staffing levels to meet patient care needs, while managing workloads to prevent burnout.

Collaborative Care Coordination:Building strong relationships with healthcare professionals such as physicians and pharmacists to support integrated patient care. Leading interdisciplinary meetings and serving as a liaison between nursing staff and other departments that fosters open communication and collaboration, ensuring comprehensive care plans and positive patient outcomes.

Change Management, Innovation, Quality Improvement:Lead initiatives to implement new programs and technologies that enhances patient care and operational efficiency, with staff engagement being key to successful change processes. Utilizing data analysis to identify areas for improvement, by engaging in quality assurance programs to ensure adherence to evidence-based practices and regulatory requirements. Budget management and resource allocation are optimized to maintain quality without compromising efficiency.

Promote a Culture of Patient-Centered Care:Promoting patient-centered care involves initiatives to improve satisfaction and experience, advocating for patient rights, and fostering open communication among staff. Recognizing and rewarding excellence in nursing practice by encouraging a culture of safety and excellence, ensuring ethical considerations are prioritized in care delivery.

Knowledge, Skills, and Abilities:Leadership skills in nursing include mentoring and developing staff and leaders, team building, and conflict resolution. Strong collaboration and communication skills are essential for building relationships across disciplines and conveying information effectively. Organizational skills involve aligning nursing services with strategic goals, managing priorities, and navigating dynamic environments.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$180,000.00 - $230,200.00

The Practice Coordinator/Patient Representative provides superior customer service to all patients, family members, physicians, and staff. The Practice Coordinator/Patient Representative (PC/PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI) and is critical to a patient’s experience and their entry into the DFCI system.The Practice Coordinator/Patient Representative will provide check-in and check-out services, update patient information, answer non-clinical patient questions, and assist patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. The PC/PR may also assist with registration of new patients including the collection of demographic information and insurance information. Practice Coordinator/Patient Representative will work as a team to problem-solve, provide call center and administrative support, and collaborate with the goal of providing an excellent patient experience. The PC/PR simultaneously works with various disciplines and serves as the primary triage point for connecting patients with the most appropriate group to meet their needs. As a liaison for incoming calls, PC/PRs provide superior customer service to patients, caregivers, clinicians, and staff across multiple disciplines.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Under the direction of the operations management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with department scheduling guidelines for new and/or existing patients. 
• Performs front desk check-in and check-out functions
• Obtains detailed clinical information face-to-face, by telephone or electronically.
• May provide basic information regarding the need for insurance referral(s).
• Performs independent patient and outside provider call triaging and assists in directing patient flow.
• Serves as a liaison between patient/family/provider.
• Confirm patient’s demographics (address/phone numbers etc) and insurance information.
• Review patient “alerts” in Epic and reconciles ie: patient contact information, Medicare Survey etc.
• Responsible for complex scheduling activities associated with patients a
• rriving from main campus, other centers or other outside entities and coordinating appointments with other specialists, dieticians, social work, 2nd opinions, etc.
• Ensures the completion of prior authorizations for radiology testing and authorizations for outside ancillary services if requested same day or within 24 hours.
• Manage all in coming referrals; provide appointment setting and coordination of medical records.
• May navigate new patients and educate them about all available services.
• Resolves issues directly or ensures appropriate management of call by others.
• Recognizes emergencies and appropriately responses using standard operating procedures and critical thinking skills.
• May be required to perform other duties as required by the Operations team.
• May provide general administrative support and coordination for all aspects of patient care for both new and/or established patients, including filing, document preparation, data entry, telephone support, etc. 
• Refer patients to financial counselor as needed at DFCI.
• If insurance has changed, copy card and give to New Patient Coordinator for updating and insurance eligibility check.
• Handles incoming requests for records and mails/faxes information as appropriate; Faxes notifications to HIS as necessary (patient name changes, etc)
• Manages In Basket messages, takes ownership and responds appropriately to all messages.
• Manages referral workqueues in Epic
• Reviews “type” of patient apt and ensure necessary forms are completed: new patient consults-print appropriate labels and refer to New Patient Coordinator.
• Reviews prepared lists for patients needing a Health Care Proxy or Illness Impact Questionnaire to be completed.  Assists those patients in completion of forms.  Answers non-clinical questions about the Health Proxy or refer any detailed.
• Coordinates care with main campus and facilitate appointments.  Tracks referrals and generate reports to evaluate with entities are sending patients.
• Serves as the first point of contact and liaison for patient/family/provider
• Provides administrative support and coordination for all aspects of patient care for patients, including supporting incoming telephone calls.
• Triages issues and answer general questions, with the goal of resolving requests in real time. If unable to answer all patient questions, triage to or take detailed message for care team.
• Provides general institute, disease, or program-specific information to patients/callers within the scope of knowledge and authority.
• Collaborates with satellite team to ensure seamless coverage and task management in times of both full and partial staffing levels.
• Ensures quality clinical care and adherence to standard operating procedures and compliance requirements.
• Provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with department scheduling guidelines for new and/or existing patients. 
• Performs front desk check-in and check-out functions.
• Obtains detailed clinical information face-to-face, by telephone or electronically.
• May provide basic information regarding the need for insurance referral(s).
• Performs independent patient and outside provider call triaging and assists in directing patient flow.
• Confirms patient’s demographics (address/phone numbers etc.) and insurance information. If insurance has changed, copy card and give to New Patient Coordinator for updating and insurance eligibility check.
• Reviews patient “alerts” in Epic and reconcile i.e.: patient contact information, Medicare Survey etc.
• Ensures the completion of prior authorizations for radiology testing and authorizations for outside ancillary services if requested same day or within 24 hours.
• Manages all incoming referrals; provides appointment setting and coordination of medical records.
• May navigate new patients and educate them about all available services.
• Resolves issues directly or ensure appropriate management of call by others.
• Recognizes emergencies and appropriately respond using standard operating procedures and critical thinking skills.
• Refers patients to financial counselor as needed at DFCI.
• Manages In-Basket messages, takes ownership, and respond appropriately to all messages.
• Handles incoming requests for records and mails/faxes information as appropriate; Faxes notifications to HIS as necessary (patient name changes, etc.).
• Reconciles reports and ensure records obtained.
• Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly.
• Coordinate shared care with main campus and facilitate appointments.
• May be responsible for mini-registrations, demographic and insurance verification for new and existing patients.
• May provide general administrative support and coordination for all aspects of patient care for both new and/or established patients, including filing, document preparation, data entry, telephone support, etc. 
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Understand and utilize DFCI systems as well as the local Hospital’s systems i.e. Meditech.
• Basic knowledge of insurance plans which constantly change; knowledge of insurances that HFH/LGH are participants; and high-risk insurances.
• Ability to multi-task and function as an integral member of the team. 
• Excellent verbal and written communication skills.
• Excellent computer, customer service and problem-solving skills. 
• Demonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as needed.
  
  

MINIMUM JOB QUALIFICATIONS:

• Minimum Education: Associates degree required; 1 year of equivalent experience may substitute for degree. Bachelor’s degree preferred.

• Minimum Experience: 2 years of administrative and/or customer service experience required. Experience working in a medical setting required. Knowledge of medical terminology required.
  

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$49,400.00 - $55,800.00

The Clinical Assistant is responsible for direct care provided to patients and for contributing to efficient operations in the patient care environment. Direct patient care activities include, but are not limited to, obtaining vital signs, drawing and collecting blood samples and assisting nursing/medical staff in performing invasive procedures, such as bone marrow aspirates. Indirect patient care activities include those that support clinic operations such as ordering and stocking clinical supplies and patient education materials, transporting patients and specimens as needed, and monitoring the environment of care.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

• Ensures proper patient identification and maintains patient safety, privacy, confidentiality and follows guidelines under HIPAA.
• Obtains and records vital signs, pain screens, weights and heights accurately into Electronic Medical Records (EMR).Reports changes and/or abnormalities in vital signs; findings that are outside of defined parameters; and changes in patient’s conditions to the nursing/medical staff in a timely manner.
• Obtains specimens (urine, stool, sputum, etc.) and ensures accurate labeling in presence of patient.Instructs patients/family members in collecting specimens.
• Performs phlebotomy and EKG as applicable and is competent in the two patient identifier practice.
• May precept with specific training.
• Assists with disease center specific procedural needs as applicable.
• Transports patients, medical records, specimens, blood components, equipment and supplies in accordance with Institute policy.
• Ensures that all patients on schedule are accounted for and communicate with providers/patients and colleagues as to approximate wait times.
• May be required to assist with research specific patient data entry as required.
• Assures that all clinical areas have an adequate stock of medical supplies, equipment, and forms.
• Assist with medical record preparation.
• Properly cleans and maintains equipment and patient care environment.
• Maintains a working knowledge of current computer systems used in clinical areas.
• Understands and utilizes the telephone/pager systems, including text paging staff, call system and emergency response system.
• Provides proactive instruction and time expectations to patient and family.
• Communicates patient and family status difficulties and concerns to appropriate staff.
• Attends mandatory training and education sessions, completes mandatory annual competency assessments and follows Institute policies.
• Accepts additional responsibilities based on the changing needs of patients, families, staff and unit.

Knowledge, Skills and Abilities:

o Excellent organizational, communication and interpersonal skills.
o Ability to work as an effective member of an interdisciplinary team.
o Ability to function in a busy work setting with patients with complex needs.
o Demonstrates proficiency in technical skills.
o Demonstrates respectful and courteous behavior toward peers, co-workers, visitors and management.

Minimum Job Qualifications:

• High School Diploma or GED required; college coursework preferred.
• Clinical Qualification:
o 2 years of equivalent experience in a medical setting.
• Developing technical expertise, applies Institute policies and procedures to resolve a variety of issues.Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
• Exercises judgment within defined procedures and practices to determine appropriate action.Builds productive internal/external working relationships.
o In some cases, Nurse Students in an accredited Bachelor’s program with at least 2 completed clinical rotations may be considered.
• Applies Institute policies and procedures to resolve routine issues.Works on problems of limited scope.Builds stable working relationships internally.

License/Certification/Registration Required:

• Phlebotomy certification may be preferred based on location (Yawkey 2, Satellites).
• BLS Certification required within 60 days of hire.

Supervisory Responsibilities:

No

Patient Contact:

Yes, all ages.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$50,000.00 - $62,853.73

The Infusion Pharmacist III is responsible for the oversight of the preparation and compounding, order verification, and dispensing of pharmaceuticals according to the laws and regulations governing pharmacists and the practice of pharmacy within oncology or sterile compounding. The Infusion Pharmacist III is responsible for the optimization of drug therapy by identifying, resolving, and preventing drug-related problems and adverse drug events. The Infusion Pharmacist III practices in advanced areas working directly with providers or in specialty areas such as pediatrics or the New Drug Discovery Center.

The role is 100% onsite. The position will clinically and operationally support the Attleboro, Foxborough, and Milford locations.

This is a per diem position.

To learn more about why you should join the Pharmacy Department at Dana-Farber, please copy and paste the link below into your browser:
https://careers.dana-farber.org/division-of-pharmacy.html

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$150,000.00 - $170,000.00