Employment Type:

Full time

Shift:

Day Shift

Description:

Assistant Nurse Manager (RN) – Oncology & Infusion Services

Locations: Enfield, CT
Schedule: Full-Time 40 hours | Days

Trinity Health Of New England is seeking an experienced and passionate Assistant Nurse Manager (RN) to support our growing Outpatient Oncology & Infusion Services team across Hartford and Glastonbury, Connecticut. This is an exciting opportunity for an oncology nurse leader who is ready to advance their career while helping drive exceptional patient outcomes, team engagement, and operational excellence.

As the Assistant Nurse Manager, you will partner closely with clinical and operational leaders to support day-to-day operations of our outpatient cancer and infusion centers, ensuring the delivery of high-quality, compassionate care for oncology and hematology patients.

What You'll Do

• Support daily clinical operations, staffing, and patient flow across multiple outpatient oncology and infusion locations.

• Assist in leading, mentoring, and developing registered nurses, medical assistants, and support staff.

• Promote a culture of patient safety, quality, service excellence, and evidence-based practice.

• Provide clinical oversight and serve as a resource for complex patient care situations.

• Partner with leadership to achieve quality, compliance, patient experience, and operational goals.

• Facilitate staff onboarding, education, competency validation, and professional development.

• Monitor performance metrics and support continuous improvement initiatives.

• Foster employee engagement, retention, and a collaborative team environment.

• Maintain a visible leadership presence while supporting patients, families, providers, and staff.

Qualifications

• Current Connecticut Registered Nurse (RN) license in good standing.

• Bachelor of Science in Nursing (BSN) required.

• Minimum of three (3) years of nursing experience required.

• Oncology, infusion, ambulatory, or outpatient specialty experience strongly preferred.

• Prior Charge Nurse, Lead RN, Preceptor, or Leadership experience preferred.

• BLS certification required.

• Strong communication, organization, coaching, and problem-solving skills.

• Experience with Epic or other electronic medical record systems preferred.

About The Cancer Center

Trinity Health Of New England is collaborating with Dana-Farber Cancer Institute to strengthen and expand cancer care across the region. This relationship combines Dana-Farber’s nationally recognized oncology expertise with Trinity Health Of New England’s commitment to delivering exceptional, locally led care close to home. Through access to clinical specialists, tumor boards, educational resources and best practices, patients and providers will benefit from enhanced support and innovation. Together, we are building a stronger, more integrated oncology program focused on clinical excellence and outstanding patient outcomes.

Keywords: Assistant Nurse Manager, RN Manager, Oncology Nurse, Infusion Center, Hematology, Cancer Care, Nursing Leadership, Ambulatory Care, Outpatient Oncology, Chemotherapy Infusion, BSN, Registered Nurse, Hartford CT, Glastonbury CT.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

The Clinical Assistant is responsible for direct care provided to patients and for contributing to efficient operations in the patient care environment. Direct patient care activities include, but are not limited to, obtaining vital signs, drawing and collecting blood samples and assisting nursing/medical staff in performing invasive procedures, such as bone marrow aspirates. Indirect patient care activities include those that support clinic operations such as ordering and stocking clinical supplies and patient education materials, transporting patients and specimens as needed, and monitoring the environment of care.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

• Ensures proper patient identification and maintains patient safety, privacy, confidentiality and follows guidelines under HIPAA.
• Obtains and records vital signs, pain screens, weights and heights accurately into Electronic Medical Records (EMR).Reports changes and/or abnormalities in vital signs; findings that are outside of defined parameters; and changes in patient’s conditions to the nursing/medical staff in a timely manner.
• Obtains specimens (urine, stool, sputum, etc.) and ensures accurate labeling in presence of patient.Instructs patients/family members in collecting specimens.
• Performs phlebotomy and EKG as applicable and is competent in the two patient identifier practice.
• May precept with specific training.
• Assists with disease center specific procedural needs as applicable.
• Transports patients, medical records, specimens, blood components, equipment and supplies in accordance with Institute policy.
• Ensures that all patients on schedule are accounted for and communicate with providers/patients and colleagues as to approximate wait times.
• May be required to assist with research specific patient data entry as required.
• Assures that all clinical areas have an adequate stock of medical supplies, equipment, and forms.
• Assist with medical record preparation.
• Properly cleans and maintains equipment and patient care environment.
• Maintains a working knowledge of current computer systems used in clinical areas.
• Understands and utilizes the telephone/pager systems, including text paging staff, call system and emergency response system.
• Provides proactive instruction and time expectations to patient and family.
• Communicates patient and family status difficulties and concerns to appropriate staff.
• Attends mandatory training and education sessions, completes mandatory annual competency assessments and follows Institute policies.
• Accepts additional responsibilities based on the changing needs of patients, families, staff and unit.

Knowledge, Skills and Abilities:

o Excellent organizational, communication and interpersonal skills.
o Ability to work as an effective member of an interdisciplinary team.
o Ability to function in a busy work setting with patients with complex needs.
o Demonstrates proficiency in technical skills.
o Demonstrates respectful and courteous behavior toward peers, co-workers, visitors and management.

Minimum Job Qualifications:

• High School Diploma or GED required; college coursework preferred.
• Clinical Qualification:
o 2 years of equivalent experience in a medical setting.
• Developing technical expertise, applies Institute policies and procedures to resolve a variety of issues.Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
• Exercises judgment within defined procedures and practices to determine appropriate action.Builds productive internal/external working relationships.
o In some cases, Nurse Students in an accredited Bachelor’s program with at least 2 completed clinical rotations may be considered.
• Applies Institute policies and procedures to resolve routine issues.Works on problems of limited scope.Builds stable working relationships internally.

License/Certification/Registration Required:

• Phlebotomy certification may be preferred based on location (Yawkey 2, Satellites).
• BLS Certification required within 60 days of hire.

Supervisory Responsibilities:

No

Patient Contact:

Yes, all ages.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$50,000.00 - $62,853.73

At Dana-Farber Cancer Institute, nursing is a profession of innovation, compassion, and excellence, recognized nationally with Magnet designation for outstanding practice and patient care. As part of our new clinical collaboration, you’ll deliver inpatient oncology care at Mount Auburn Hospital, backed by Dana-Farber’s expertise, resources, and supportive team culture. This is a chance to make a meaningful impact, work alongside top clinicians, and help shape the future of cancer care, including opportunities in our upcoming freestanding adult inpatient cancer hospital.

The Registered Nurse (RN) at Dana-Farber Cancer Institute provides evidence-based oncology nursing care across inpatient care units. The RN is responsible for conducting comprehensive assessments, developing care plans, and ensuring the safe administration of chemotherapy, immunotherapy, and supportive therapies. Additionally, the RN is involved in symptom management, patient and family education, and coordinating care within the interdisciplinary team. Key responsibilities include adhering to clinical protocols, hazardous drug handling and infection prevention standards, as well as meeting regulatory requirements. The RN is also instrumental in ensuring accurate documentation, improving patient throughput, and contributing to quality improvement initiatives. This role is expected to align with and actively support Dana-Farber Cancer Institute’s mission, vision, and core values of Impact, Excellence, Compassion & Respect, Discovery, and Inclusion in all aspects of its work.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Inpatient Oncology Float Pool

Shift: Days

Schedule: 36 hours per week, with rotating weekends

This position is eligible for full time benefits

Primary Duties and Responsibilities:

• Deliver direct oncology nursing care, including comprehensive assessment, individualized care planning, symptom management, and evaluation of patient outcomes for adult oncology patients and families.
• Administer antineoplastic agents and supportive therapies per protocols and ONS standards; verify orders, complete independent double checks, and monitor for and manage infusion reactions and adverse events.
• Manage central venous access devices (e.g., ports, PICCs); perform access, maintenance, blood draws, and blood product transfusions per policy; ensure safe use of infusion equipment and PPE.
• Provide patient and family education on diagnosis, treatment plans, self-care, side-effect management, and discharge instructions; coordinate multidisciplinary resources and community referrals.
• Document care in Epic in accordance with regulatory and institutional standards; maintain accurate medication administration records, flowsheets, and patient education documentation.
• Participate in quality and safety activities (e.g., safety huddles, infection prevention, hazardous drug handling, Joint Commission readiness) and support clinical research protocols as applicable (e.g., protocol adherence, specimen handling, adverse event reporting).
• Collaborate with physicians, advanced practice providers, pharmacists, social workers, and research staff; contribute to effective team communication, handoffs, and patient throughput.
• May serve as charge nurse, preceptor, or mentor; provides functional direction to licensed and unlicensed support personnel in accordance with scope of practice and institutional policies.

Knowledge, Skills and Abilities:

• Proficiency in chemotherapy/immunotherapy administration per ONS guidelines; working knowledge of oncology pharmacology and side-effect profiles.
• Competence in central line care and infusion therapy; ability to administer and monitor blood products per policy.
• Ability to recognize and respond to oncologic emergencies (e.g., infusion reactions, febrile neutropenia, tumor lysis syndrome) and escalate care appropriately.
• Strong patient education skills with ability to tailor communication to diverse populations and varying health literacy levels; commitment to culturally competent, trauma-informed care.
• Proficiency with EMR systems (Epic preferred); accurate and timely clinical documentation and electronic medication administration.
• Knowledge of infection prevention, hazardous drug handling (USP <800>), PPE requirements, and universal precautions.
• Effective triage, prioritization, and time management skills for varying acuity in a fast-paced ambulatory environment.
• Collaborative team skills; ability to work across interdisciplinary teams and support clinical research activities.
• Critical thinking, clinical judgment, problem-solving, and ability to function effectively under stress.
• Professionalism, accountability, and adherence to ANA Code of Ethics and institutional policies.

Minimum Job Qualifications:

Associate degree, Nursing.A Bachelor’s degree in nursing is strongly preferred, and candidates with an associate degree must complete a BSN within 4 years.1 year of recent experience as a Registered Nurse preferred.Acute care nursing experience preferred; oncology/hematology experience in an Inpatient or ambulatory infusion clinic setting preferred. Experience with electronic medical records (e.g., Epic) preferred.

License/Certification/Registration Required:

Current unrestricted Massachusetts Registered Nurse (RN) license required.ONS/ONCC Chemotherapy/Immunotherapy Certificate required or obtained within 6 months of hire (role-dependent).Oncology Certified Nurse (OCN) preferred. Basic Life Support (BLS) required; Advanced Cardiovascular Life Support (ACLS) preferred depending on work area.

Supervisory Responsibilities:

No

Patient Contact:

Direct and continuous contact with adult oncology patients and families in an inpatient environment.

Special Working Conditions:

Exposure to hazardous drugs and biohazards; adherence to PPE and safe handling policies required.May require rotating shifts or extended hours based on operational and patient care needs.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$44.14 - $109.51

The Registration Specialist reports to and receives direction from the Manager, Registration and Denial Management and is responsible for registering patients at Dana-Farber Cancer Institute (DFCI). These functions include, but are not limited to, collecting and updating demographic and insurance information, confirming insurance eligibility, verifying benefits, and assisting patients with sign up for Patient Gateway. In addition, the Registration Specialist is responsible for the timely and accurate completion of assigned work queues. This role requires a commitment to service excellence, the ability to work in a fast-paced environment, and a knowledge of the overall financial policies and procedures at DFCI.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

PRIMARY DUTIES AND RESPONSIBILITIES:

With direct supervision, the Registration Specialist:

• Pre-registers new Adult and Pediatric patients by making/receiving patient calls or receiving/sending messages via a Customer Relationship Management tool.
• Collects and accurately documents patient demographic, financial, and other relevant personal information into Epic.
• Verifies patient identification, and confirms and updates patient demographics, patient contacts, insurance information, and PCP.
• Completes the Medicare Secondary Payer questionnaire with all Medicare Beneficiaries.
• Assists patients with sign up for Patient Gateway and obtains signature for Registration consent forms via eCheck-In when possible: General Consent for Treatment, HIPAA Notice for Privacy Practice, Patient Rights and Responsibilities, New Patient Information, and DFCI Virtual Care Consent.
• Manages insurance coverage questions for patients, potentially working with the DFCI Financial Counselor.
• Works eligibility work queues to identify invalid insurances for patients and escalates patients as needed to a Financial Counselor for assistance.
• Complies with all Dana-Farber and HIPAA confidentiality policies.
• Manages eligibility and coordination of benefits claim denials as assigned through daily work queues and documents activities into the hospital information system; may require contacting the payer and/or the patient to obtain the correct insurance information.
• Updates changes to patient insurance and/or demographic information as needed.
• Reviews daily error reports and makes necessary demographic updates in Epic.
• Implements downtime procedures during planned and unplanned system downtime events.
• Documents daily activities in a timely, thorough, and accurate manner in the hospital information system and department templates.
• Promotes and maintains positive working relationships within the department, within the institute, with Brigham and Women’s Hospital, Boston Children’s Hospital, and with the DFCI regional campus locations.
• Completes assigned work queues, projects, and other duties, as directed.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Basic knowledge of insurance plans, medical registration or billing systems.
• Basic knowledge of Epic or other hospital information systems.
• Customer service and communication skills, both written and verbal.
• Good judgment, tact, and sensitivity.
• Relationship building skills and collaboration.
• Proficient use of Microsoft office.
• Ability to prioritize work and meet pre-determined deadlines, with direction.
• Ability to work with sensitive patient information and maintain confidentiality

MINIMUM JOB QUALIFICATIONS:

Minimum Education:

High school diploma or GED required; bachelor’s degree preferred.

Minimum Experience:

0 years of experience required; 1 year of customer service or hospital/physician office registration experience preferred.

Certification/Licensure/Registration:

None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$43,800.00 - $51,100.00

The Genetic Counseling Policy and Strategy Manager serves as a senior genetic counseling leader within the GEP program, bridging clinical genetics expertise with institutional strategy and policy. This position will develop scalable models of genetics care, strengthen compliance and accreditation readiness, improve integration of genetics workflows and tools into institutional systems, and advance the role of genetics across oncology care. The manager works collaboratively with program leadership, administrative and operational leaders, and technology partners, while also representing genetics at the institutional and external levels on policy, governance, and advocacy matters.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

Clinical Care

• Provides expert genetic counseling services for adult patients and families, including collection and interpretation of personal and family history, risk assessment, test selection, informed consent, result disclosure, psychosocial support, and development of management recommendations across hereditary cancer syndromes.
• Serves as a lead clinician for complex and high-acuity cases involving common and rare hereditary cancer conditions.

Clinical & Institutional Strategy

• In collaboration with Cancer Genetics & Prevention division leadership, designs and refines care delivery models that extend beyond traditional genetic counseling pathways to support access, quality, and appropriate follow-up.
• Develop strategies to manage increasing patient volumes while maintaining strong standards for informed consent, triage, and continuity of care.
• Partners with information technology and operational stakeholders to improve integration of family history tools, pedigree software, and clinical decision support resources within institutional systems and workflows.
• Develops, standardizes, and updates evidence-based institutional guidance for genetic and genomic testing criteria, tumor / germline testing, referral pathways, and high-risk screening and management practices.

Operational & Financial Management

• In collaboration with program and administrative leadership, evaluate operational efficiency and recommend workflow improvements that support high-quality patient care and sustainable service delivery.
• Monitors and helps advise on billing and reimbursement practices related to genetics services, including workflow design, payer-related processes, and institutional compliance considerations.
• Reviews institutional utilization of genetic testing and ordering patterns to identify opportunities to reduce redundant, inappropriate, or inefficient testing and to support responsible resource use.
• Works closely with relevant data, operations, and administrative partners to ensure genetics-related tools, data workflows, and systems are used efficiently and appropriately for clinical and programmatic purposes.

Policy & Governance

• Provides expert consultation and cross-functional collaboration on the development, implementation, and refinement of institutional policies involving genomic information and genetics practice.
• Oversees quality improvement activities related to turnaround times, documentation, consent practices, patient outcomes, and other measures tied to quality standards and accreditation expectations.
• Supports institutional readiness for genetics-related compliance and accreditation requirements and contributes to continuous improvement efforts.
• Represents the program in internal governance discussions and in external policy and advocacy settings relevant to genetic counseling, licensure, credentialing, and reimbursement.
• Leads or supports advocacy efforts related to recognition of genetic counselors and broader access to genetics services.

Knowledge, Skills and Abilities:

• Expert knowledge of hereditary cancer genetics, including both common and rare cancer predisposition syndromes, cancer risk assessment methodologies, and current testing strategies.
• Advanced skill in delivering genetic counseling through comprehensive family history assessment, clinical evaluation, selection of appropriate testing, interpretation of results, and provision of psychosocial support.
• Strong expertise in tumor/germline and variant analysis and interpretation, use of clinical genetics resources, and application of current literature and evidence-based practice to complex patient care decisions.
• Working knowledge of broader genomic analysis and personalized genomic medicine as applied to hereditary cancer evaluation and management.
• Ability to communicate highly complex scientific, medical, and risk information clearly and effectively to patients, families, clinicians, trainees, and other audiences in both verbal and written formats.
• Strong leadership skills with the ability to guide specialty program development, manage competing priorities, support change, and identify innovative approaches to improve services and program growth.
• Demonstrated ability to build collaborative relationships with multidisciplinary faculty, staff, external partners, and referring providers across a complex academic healthcare environment.
• Strong teaching, mentorship, and presentation skills, including the ability to support professional development of genetic counselors, interns, students, fellows, and other healthcare professionals.
• Proficiency with pedigree standards, pedigree-drawing software, clinical documentation, and relevant genetic testing and electronic medical record workflows.
• Strong research and analytical skills, including the ability to review, synthesize, and apply medical literature and contribute to research, publication, or presentation efforts.
• Excellent organizational and project management skills, with the ability to manage multiple large initiatives, prioritize effectively, and maintain attention to detail.
• High level of emotional awareness, professionalism, sound judgment, and sensitivity in navigating complex patient, family, and team interactions.

Minimum Job Qualifications:

• Master's degree in Genetic Counseling required.
• Minimum of 10 years of progressively advanced clinical experience in genetic counseling required.
• Demonstrated leadership experience in program development, staff mentorship, education, and/or research initiatives required.
• Extensive experience in clinical cancer genetic counseling preferred.
• Experience in an academic medical center, cancer center, or similarly complex healthcare environment preferred.

License/Certification/Registration Required:

• Board-Certified by the American Board of Genetic Counseling.
• Current licensure as a Genetic Counselor in the Commonwealth of Massachusetts required.

Supervisory Responsibilities:

No formal supervisory responsibilities.

Patient Contact:

Yes, mainly adult oncology or high-risk genetics patients, with the potential to see some pediatric oncology patients.

Special Working Conditions

Availability by pager and expected on-call coverage during normal business hours at the main campus as scheduled.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$150,000.00 - $172,500.00

This position will start in late November 2026.

The Drug Authorization Specialist, with direct supervision of the Prior Authorization Supervisor, is responsible for managing all work related to drug authorizations for all injectable drug treatment plans ordered by Dana Farber Cancer Institute providers using knowledge of payer coverage policies and applies appropriate payer guidelines to all aspects of drug prior authorization work.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Manages referral and authorizations information as assigned through daily work queues and documents activities into the hospital information system; may require contacting physician offices and/or payors for referrals and authorizations via phone calls and/or websites
• Ensures accurate and timely responses to all referral requests
• Determines the pertinent clinical information needed to send to PCP and/or insurance office for approvals. Coordinates referral requests with PCPs and their practices, specialty practices, and with other clinical consultants as appropriate.
• Engages patients by telephone to discuss referral requests when necessary
• Verifies insurance eligibility and benefits using automated eligibility systems, payer websites, and calls to the insurance carriers; identify and resolve invalid insurance for patients and/or escalate patients as needed for Financial Counselor intervention
• Confirms, updates patient demographic, financial, and other relevant personal information into the hospital information system (EPIC)
• Communicates regularly with physicians and other medical providers regarding clinical clarifications for referrals and authorizations, medical necessity requirements, and facilitating conversations with different payers
• Documents daily activities in a timely, thorough, and accurate manner into the hospital information system
• Complies with all Dana-Farber and HIPAA confidentiality policies

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Basic knowledge of insurance plans, medical registration or billing systems
• Basic knowledge of Epic or other hospital information systems
• Customer service and communication skills, both written and verbal
• Good judgment, tact, and sensitivity
• Relationship building skills and collaboration
• Proficient use of Microsoft office
• Ability to prioritize work and meet pre-determined deadlines, with direction
• Ability to work with sensitive patient information and maintain confidentiality

MINIMUM JOB QUALIFICATIONS:

• The position requires a high school diploma or GED, with a bachelor’s degree preferred.
• No prior experience is required, but 1 year of customer service or hospital/physician office registration experience is preferred.

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT: Yes

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$45,200.00 - $48,600.00

Reporting to the Program Manager, the Exercise Trainer will serve as an interventionist on multi-institution research studies designed to assess the impact of diet and exercise intervention programs and will also work with other members of the study team to coordinate intervention delivery and data entry per study protocol. The Exercise Trainer will meet with patients through in-person exercise sessions on site at Dana-Farber Cancer Institute and through virtual exercise sessions as needed based upon clinical or research study demands. The Exercise Trainer may also be responsible for providing individualized patient exercise consultations, assessments, and exercise programming as part of clinical and/or research projects. Preferred afternoon/evening/weekend availability.

Schedule and Work Location:
• Part-Time Position
o 20-30 hours per week
o Hours are flexible based on the candidate's availability and patients' needs
• This position’s work location is hybrid. The selected candidate may only work remote days from a New England state (ME, VT, NH, MA, CT, RI).

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

PRIMARY DUTIES AND RESPONSIBILITIES:

• Works with clinical and/or study participants, via in-person and telehealth training sessions to support exercise training.

• Follows established policies, protocols and procedures. After successful completion of required training, provides assistance with implementation of the study protocol.

• Reviews and implements the intervention in collaboration with investigators and the research team in ways consistent with the goals of the research protocol, exercise oncology, and behavioral medicine principles, needs of the individual participants, and governing policies and procedures. 

• Maintains communication with study participants and staff via phone, email, text, and during study meetings as needed.

• Meets with study PI, and other study investigators to review participants’ progress, challenging cases, treatment fidelity, and counseling strategies to maximize adherence and retention.

• Participates in quality improvement activities. 

• Completes other study-related tasks as assigned.

• Ensures a safe environment and maintains equipment and supplies in a clean, operable and safe manner.

• Adheres to all hospital and departmental policies and infection control procedures.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Demonstrated understanding of special needs and behaviors of age groups of the population served.

• Basic understanding of health care clinical operations.

• Excellent time management and communication skills.

• Ability to establish and maintain effective professional relationships with staff as well as all other oncology interdisciplinary team members.

MINIMUM JOB QUALIFICATIONS:

• Bachelor’s Degree in Exercise Science or a related field required.

• Master's degree in exercise science or related field, or equivalent relevant experience in exercise oncology is preferred.

• 3 years of related experience required.

• Oncology Certification from the American College of Sports Medicine (or ability to obtain this in the first 3 months of employment) required.

• Experience with adult cancer patients and/or chronically ill patients preferred.

SUPERVISORY RESPONSIBILITIES:

None

PATIENT CONTACT:

• Works with the adult patient population.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$60,100.00 - $67,200.00

The Staff Nurse’s responsibilities include assessment, planning, implementation and evaluation of nursing care for a complex patient population. The infusion nurse provides patient and family education and psychosocial and emotional support. He/she is a member of a multidisciplinary care team that requires effective communication and collaboration with co-workers and staff at the Institute, BWH, and other collaborating institutions and agencies. The infusion nurse identifies his/her own professional goals and learning needs. The role requires clinical expertise, critical thinking, collaborative practice, excellent communication skills and an understanding of the principles and practices of clinical research. The Mission, Vision and Core values of the Dana-Farber Cancer Institute are incorporated into all areas of practice.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

A. Delivers expert, evidence-based nursing care to patients and families.
1. Implements nursing process:
a. Assesses patient and family needs.
b. Analyzes assessment data to develop and support clinically accurate diagnoses.
c. Plans care by establishing goals with measurable outcomes.
d. Implements the plan of care.
e. Evaluates the patient’s response to interventions.
2. Documents care according to Institute and regulatory agencies’ requirements.
3. Administers medications, which may include chemotherapy, and performs procedures safely and efficiently in accordance with Institute policy.  May administer blood transfusions.
4. Evaluates educational and psychological needs of patient and family, and incorporates identified needs into the plan of care.
5. Educates patient and family regarding various aspects and treatment modalities of disease, which may include chemotherapy and radiation therapy. 
6. Recognizes and responds to emergency situations appropriately.  Maintains BLS certification.
7. Identifies appropriate community resources to promote continuity of care and makes appropriate referrals.
8. Complies with accepted standards of professional nursing practice, as well as with all licensure/registration requirements applicable to the nursing role.

B. Establishes rapport with patients and families from a variety of cultural, ethnic and religious backgrounds.
1. Interacts with patients and families in a caring and compassionate manner respecting the need for privacy and confidentiality.
2. Develops approaches to problem solving which meet the individual needs of the patients and families.
3. Demonstrates the knowledge and skills necessary to provide age-specific care and support to the populations served.
4. Fosters an environment that is sensitive to the needs of diverse populations, including but not limited to culture, ethnicity, gender, and age.

C.  Manages the environment of patient care.
1. Monitors the environment of care with attention to patient safety, and assures compliance with regulatory agency standards.
2. Complies with Institute, Nursing and Patient Care Services, and unit policies, procedures, work rules and standards of conduct.
3. Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2001) in all aspects of professional practice.

D. Contributes to the formulation and achievement of goals on the unit, within the Division of Nursing and Patient Care Services, and the Institute.
1. Assists in defining goals and developing systems and work processes for the unit, the Division of Nursing and the Institute.
2. Participates in unit, program-based, and divisional committees, councils, and initiatives.
3. Demonstrates flexibility in setting and changing priorities.  Accepts additional responsibilities as needed.
4. Participates in QA/QI projects for the unit and the Division of Nursing and Patient Care Services.
5. Supports research activities within the unit, Division of Nursing and Patient Care Services, and the Institute.

E. Works collaboratively and functions as an effective member of the health care team.
1. Demonstrates the ability to work collaboratively with peers and co-workers. Effectively addresses and manages conflicts.
2. Demonstrates effectiveness as a contributing member to the multidisciplinary health care team.
3. Delegates as appropriate, and supervises assistive personnel in their provision of patient care.
4. Functions in the charge nurse role when necessary, collaborating with staff and coordinating flow of patients into the infusion areas.

F. Seeks opportunities to foster professional growth.
1. Identifies areas for professional growth.  Formulates professional goals, objectives and methods for accomplishing these.
2. Attends inservices, workshops and seminars.  Shares information gained with colleagues.
3. Facilitates professional growth of self and others by acting as a preceptor and mentor for new staff.
4. Collaborates in preparing professional reports, articles and presentations for colleagues and the public.
5. Meets all annual evaluation requirements and competencies within the established time period.
6. Pursues active membership in local and national professional organizations.

G. Procedural Nurse Responsibilities
1. Delivers expert, evidence-based nursing care to patients and families.
2. Perform pre procedural assessment with patients by obtaining medical history via pre procedural phone call to provide patient specific instructions:
a. Assess safety and tolerability of procedural sedation.
b. Perform medication reconciliation.
c. Review procedural sedation history.
d. Provide pre procedural instructions, providing the patient with opportunity to ask clinical questions without requiring separate call back.
3. Create patient specific premedication regiment in collaboration with procedure APP.
4. Obtain IV access and preprocedural lab work.
5. Administered preprocedural procedural medications, titrating according to specific patient needs. Also administer chemotherapy and performs procedures safely and efficiently in accordance with Institute policy. May administer blood transfusions.
6. Work as co-sign to Intrathecal Chemotherapy administered by APP.
7. Assists in emergency nursing procedures necessary for prompt control of changes in patient`s physical condition.
8. Maintains awareness of procedural suite activities and works with the Procedure Suite team to maximize workflow.
9. Keeps abreast of changing techniques in procedural nursing and maintains a high level of expertise in critical care.
10. Responsible for intraprocedural monitoring of patients not limited to maintain active airway, assesses effective circulation and respiration via capnography and telemetry monitoring.
11. Safely recover patients post sedation, perform discharge teaching, and evaluate safety of patient discharge.
12. Coordinate correct research specimen collection with research coordinators.
13. Maintain Joint commission readiness.
14. Provide as needed support for biopsy specimen collection when not acting in a procedural sedation role.

Knowledge, Skills and Abilities:

• Demonstrated ability to work as an effective member of an interdisciplinary team.
• Demonstrated skills in critical thinking, problem solving, and ability to make independent decisions.
• Ability to function in a busy work setting with patients with complex needs.

Minimum Job Qualifications:

Education: Associate degree, Nursing.  Baccalaureate degree in Nursing strongly preferred.  If Associate degree in Nursing, must complete BSN degree within 4 years.  Experience: Completion of the Oncology Nurse Residency Program (ONRP) or 1 year of recent experience as a Registered Nurse.  Ambulatory and/or oncology experience preferred.

License/Certification/Registration Required:

Licensed as a Registered Nurse in the Commonwealth of Massachusetts, or State of New Hampshire as appropriate required.  AHA BLS required (AHA ACLS accepted as minimum requirement).  Professional nursing certification preferred (OCN, BMTCN, CPHON, AOCNP, CRNI, RN-BC).

Supervisory Responsibilities:

None

Patient Contact:

Yes. Demonstrates understanding of special needs and behaviors of age groups of the population served: young adults to geriatrics.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$44.14 - $109.51

The Vice President of Blood Bank, Donor Services, and Apheresis provides executive leadership for the development, planning, implementation, and ongoing operational oversight of Dana-Farber Cancer Institute’s Blood Bank, Donor Services, and Apheresis program. Reporting to the Senior Vice President of Ambulatory Care, the role directs operations across donor recruitment, donor services, customer experience, component manufacturing, product management and distribution, immunohematology reference laboratory, quality control laboratory, materials management, physical operations, Blood Establishment Computer System (BECS) administration, and biomedical engineering to ensure effective, coordinated blood center services. This position is responsible for establishing policies, implementing procedures, and advancing systems and workflows that support program growth, service delivery, operational efficiency, and new product and service development. A central responsibility of the role is to ensure that all departmental processes, procedures, and quality control activities meet applicable accreditation, regulatory, and legal standards, while using data-driven performance metrics to improve customer experience, reduce waste, and strengthen operational performance.

Bachelors Degree; Masters Preferred (Medical Technology, Clinical Laboratory Science, Medical Laboratory Science, or related biological field)

Minimum of 10 years of progressively responsible leadership experience in blood banking, transfusion medicine, donor services, laboratory operations, or a related healthcare environment.

Medical Technologist/Medical Laboratory Scientist (ASCP – American Society for Clinical Pathology) certification or equivalent laboratory certification required. Specialist in Blood Banking (ASCP) preferred.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Lead the creation, development, strategic planning, implementation, and operational oversight of Dana-Farber Cancer Institute’s Blood Bank, Donor Services, and Apheresis program, including the integration of donor recruitment, donor services, customer experience, manufacturing, laboratory, distribution, and operational support functions.
• Direct all operations of the blood center and related departments, including Marketing Communications, Donor Recruitment, Donor Services, Customer Experience, Component Manufacturing Laboratory, Product Management and Distribution, Immunohematology Reference Laboratory, Quality Control Laboratory, Materials Management, Physical Operations, BECS Administration, and Biomedical Engineering.
• Develop policies and implement procedures specific to blood operations, and update systems, workflows, and operational practices as required by changing federal, state, and local laws, regulations, standards, and accreditation expectations.
• Establish and maintain a strong compliance and regulatory infrastructure for blood bank and apheresis operations by ensuring departmental processes, procedures, and quality control activities are compliant with accreditation and regulatory standards.
• Drive continuous improvement across the blood bank and apheresis program by streamlining workflow, eliminating inefficient or outdated manual processes, reducing controllable product loss across supply chain receipt, collections, manufacturing, testing, and distribution, and improving the Institute’s ability to deliver existing and new products and services to hospital customers.
• Establish annual operational targets and monitor reliable, actionable, data-driven metrics related to customer experience, process efficiency, waste reduction, recovered plasma sales, and overall service performance.
• Direct financial and business operations for the program, including management of the department budget, processing fee and charge guidelines, purchases, software licenses, monthly expenses and revenues, and development and management of contracts and bids in coordination with executive leadership.
• Supervises staff. Hires, develops, and manages staff to achieve organizational goals. Sets clear expectations, delivers feedback, and monitors performance for quality, efficiency, and compliance with policies and procedures. Mentors staff, fosters career growth, and cultivates a positive and          productive work environment. 

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$310,000.00 - $330,000.00

The Pharmacy Department at the Dana-Farber Cancer Institute places emphasis on the values of reliability, professionalism, cooperation, teamwork, communication, positivity and inclusiveness. The Pharmacy Technician II, Infusion is responsible for providing technical support to pharmacy operations under the supervision of a licensed pharmacist. The Pharmacy Technician II, Infusion will staff in pharmacy locations/areas as required.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Practices as a pharmacy technician in accordance with all federal, state, DFCI and Joint Commission policies, regulations and standards
• Fills medication orders according to policy, while gaining proficiency with advanced preparations
• Ensures timely delivery of medication orders and/or supplies
• Utilizes multiple systems such as EHR (Electronic Health Record, Inventory Management Systems and other systems to complete and document duties. Identify issues and report as necessary
• Maintains the Pharmacy inventory: sorting, stocking, rotation of stock and expiration date checking
• Performs and documents quality control steps as required for safety and regulatory requirements
• Performs cleaning of sterile and non-sterile areas of the pharmacy as assigned.
• Trains other employees as assigned
• Communicates and escalates issues or problems
• May be assigned to cross-cover other locations or areas (e.g. materials management, outpatient, infusion, etc.)
• Performs other duties as assigned
• Performs sterile and non-sterile compounding of predominately hazardous drugs in compliance with USP <795>, USP <797>, USP <800>, DFCI policies and procedures and, when applicable research protocols
• Ensures compliance with requirements of medications within Research Protocols as assigned
• Maintains and supports Automated Dispensing cabinets including Federal controlled substance retrieving from Return drawer once certified
• Stocking emergency medication as appropriate by site
• Sets up and logs pharmacy batch compound products
• Site-Specific Infusion Technician Duties May Include:
• Provides ADS downtime support. Applicable to Chestnut Hill, Satellites and Pediatric
• Performs essential pharmacy inventory functions (e.g. ordering and receiving). Applicable to Chestnut Hill, Satellites and Pediatric

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Ability to accurately perform pharmaceutical calculations
• Ability to utilize pharmacy technology systems
• Ability to develop proficiency of aseptic technique and the compounding of sterile products
• Ability to develop proficiency and mastery of compounding of non-sterile products
• Ability to independently troubleshoot issues and assist in resolution or escalation to the appropriate resource
• Ability to treat all others (fellow pharmacy staff, patients, nurses, providers, support personnel, etc.) with the utmost professionalism and respect
• Ability to effectively work within a collaborative team-focused environment
• Participate in department meetings and functions to promote a successful and efficient pharmacy workgroup
• Ability to effectively communicate both orally and in writing
• Demonstrated critical thinking skills (ability to analyze information objectively and make a reasoned judgment)
• Strong attention to detail

MINIMUM JOB QUALIFICATIONS:

The position requires a high school diploma or current enrollment in an accredited entry-level degree program for Pharmacy or a related field. The position also requires 2 years of pharmacy technician experience, including at least 1 year of compounding experience. Additionally, the position requires Massachusetts Board of Pharmacy Registration as a Pharmacy Technician, with National Pharmacy Technician Certification (PTCB) to be obtained within 1 year of hire. For roles at Londonderry or Merrimack Valley satellite locations, New Hampshire Board of Pharmacy Registration as a Pharmacy Technician is required.

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT: None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$60,195.20 - $70,543.20

This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Under the direction of the scheduling operations management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with department scheduling guidelines for existing patients
• Obtains detailed clinical information face-to-face, by telephone or electronically
• May provide basic information regarding the need for insurance referral(s)
• Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority
• Performs independent patient and outside provider call triaging and assists in directing patient flow
• Serves as a liaison between patient/family/provider
• Resolves issues directly or ensures appropriate management of call by others
• Recognizes emergencies and appropriately responses using standard operating procedures and critical thinking skills
• May be responsible for scheduling numerous complex research protocols, involving extensive interaction with those associated with in-house studies, grant-funded studies and industry-sponsored clinical trials
• Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly
• Requires clinical, operational and regulatory knowledge of the standard of care or clinical trial protocol for the patient population coordinated
• Participates in training for new hires
• Prepares, open, and close provider schedules and handles daily schedule changes
• Conduct slide submission as needed
• Other duties and responsibilities as assigned

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Ability to multi-task and function as an integral member of the team
• Excellent verbal and written communication skills required
• Excellent computer, customer service, problem solving, and organizational skills required

MINIMUM JOB QUALIFICATIONS:

The position strongly prefers a bachelor’s degree in health administration or a related field, along with up to 1 year of experience in healthcare or customer service.

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT:

Yes, interacts with the adult patient population.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$45,500.00 - $54,400.00

The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

1. Participates in day-to-day operations of the program including patient education and call triage
2. Participates in program evaluation and development of strategic goals consistent with DFCI’s mission and professional values.
3. Participates in the QA/QI projects for the program.
4. Supports the research activities of the program.
5. Exhibits professional commitment through individual integrity, honesty and accountability to self and others
6. Delivers expert clinical care through evidenced-based practice partnerships with patients, families and colleagues.

A. Assumes nursing care responsibilities for a defined group of patients within the program, including but not limited to assessment, education, coordination, and documentation.
1. Facilitates individualized care within the context of functional status, cultural consideration, health literacy, psychosocial, reproductive/fertility, and spiritual needs for patients, families and caregivers.
2. Supports a smooth transition of patients from active treatment into survivorship, chronic cancer management, or end-of-life care.
3. Assists patients with cancer with issues related to treatment goals, advanced directives, palliative care, and end-of-life concerns using an ethical framework that is nonjudgmental and nondiscriminatory.
4. Acts as a liaison between the patients, families, and caregivers and the providers to optimize outcomes.
5. Advocates for patients to promote patient centered care that includes shared decision making and patient goals of care with optimal outcomes.
6. Provides psychosocial support to and facilitates appropriate referrals for patients, families and caregivers.
7. Contributes to ONN program and role development, implementation, and evaluation within the healthcare system and community.
8. Participates in the tracking and monitoring of metrics and outcomes, in collaboration with administration, to document and evaluate outcomes of the navigation program.
9. Functions as the primary nursing contact for care delivered within the physician practice setting.
10. Engages in collaborative decision making, utilizing available data expertise and wisdom of the collective.
11. Manages patient care across the continuum, including new patient calls, and making appropriate referrals as necessary.
12. Works collaboratively and functions as an effective member of the health care team.
13. Monitors the environment of care with attention to patient safety, and assures compliance with regulatory agency standards.
14. Maintains clinical practice that is evidence-based and consistent with nursing policies, procedures and standards.
15. Provides care based on age-specific needs of the patient.
16. Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2001) in all aspects of professional practice.
17. Complies with accepted standards of professional nursing practice that is evidence- based and consistent with policy, and procedures determined by DFCI as well as with all licensure/registration requirements applicable to the nursing role.
18. Fosters an environment that is sensitive to the needs of diverse populations, including but not limited to culture, ethnicity, gender, and age.
 
B.  Professional Development:
1. Identifies areas for professional growth.
2. Formulates professional goals, objectives and methods for accomplishing these.
3. Serves as representative on Nursing and Institute committees, including the Program Nurse Committee.
4. Supports research activities within the Nursing and Patient Care Services and the Institute.
5. Meets all annual evaluation requirements and competencies within the established time period.
6. Collaborates in preparing professional reports, articles, and presentations for colleagues and the public.
7. Pursues active membership in local and national professional organizations.
8. Commitment to continuous learning and improvement through a high spirit of inquiry, innovation and mentoring.

Knowledge, Skills and Abilities:

• Demonstrated ability to work as an effective member of an interdisciplinary team.
• Demonstrated skills in critical thinking, effective communication, organizational skills, problem solving, and ability to make appropriate independent decisions.

Minimum Job Qualifications:

Education: Associate Degree, Nursing.  Baccalaureate Degree in Nursing strongly preferred.  If Associate Degree in Nursing, must complete BSN degree within 4 years.  Experience: Completion of the Oncology Nurse Residency Program (ONRP) or 1 year of recent experience as a Registered Nurse. Ambulatory and/or oncology experience preferred.

License/Certification/Registration Required:

Licensed as a Registered Nurse in the Commonwealth of Massachusetts, or State of New Hampshire as appropriate required.  AHA BLS required (AHA ACLS accepted as minimum requirement).  Professional nursing certification preferred (OCN, BMTCN, CPHON, AOCNP, CRNI, RN-BC).

Supervisory Responsibilities:

None

Patient Contact:

Yes. Demonstrates understanding of special needs and behaviors of age groups of the population served: young adults to geriatrics.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$44.14 - $109.51

The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

1. Participates in day-to-day operations of the program including patient education and call triage
2. Participates in program evaluation and development of strategic goals consistent with DFCI’s mission and professional values.
3. Participates in the QA/QI projects for the program.
4. Supports the research activities of the program.
5. Exhibits professional commitment through individual integrity, honesty and accountability to self and others
6. Delivers expert clinical care through evidenced-based practice partnerships with patients, families and colleagues.

A. Assumes nursing care responsibilities for a defined group of patients within the program, including but not limited to assessment, education, coordination, and documentation.
1. Facilitates individualized care within the context of functional status, cultural consideration, health literacy, psychosocial, reproductive/fertility, and spiritual needs for patients, families and caregivers.
2. Supports a smooth transition of patients from active treatment into survivorship, chronic cancer management, or end-of-life care.
3. Assists patients with cancer with issues related to treatment goals, advanced directives, palliative care, and end-of-life concerns using an ethical framework that is nonjudgmental and nondiscriminatory.
4. Acts as a liaison between the patients, families, and caregivers and the providers to optimize outcomes.
5. Advocates for patients to promote patient centered care that includes shared decision making and patient goals of care with optimal outcomes.
6. Provides psychosocial support to and facilitates appropriate referrals for patients, families and caregivers.
7. Contributes to ONN program and role development, implementation, and evaluation within the healthcare system and community.
8. Participates in the tracking and monitoring of metrics and outcomes, in collaboration with administration, to document and evaluate outcomes of the navigation program.
9. Functions as the primary nursing contact for care delivered within the physician practice setting.
10. Engages in collaborative decision making, utilizing available data expertise and wisdom of the collective.
11. Manages patient care across the continuum, including new patient calls, and making appropriate referrals as necessary.
12. Works collaboratively and functions as an effective member of the health care team.
13. Monitors the environment of care with attention to patient safety, and assures compliance with regulatory agency standards.
14. Maintains clinical practice that is evidence-based and consistent with nursing policies, procedures and standards.
15. Provides care based on age-specific needs of the patient.
16. Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2001) in all aspects of professional practice.
17. Complies with accepted standards of professional nursing practice that is evidence- based and consistent with policy, and procedures determined by DFCI as well as with all licensure/registration requirements applicable to the nursing role.
18. Fosters an environment that is sensitive to the needs of diverse populations, including but not limited to culture, ethnicity, gender, and age.
 
B.  Professional Development:
1. Identifies areas for professional growth.
2. Formulates professional goals, objectives and methods for accomplishing these.
3. Serves as representative on Nursing and Institute committees, including the Program Nurse Committee.
4. Supports research activities within the Nursing and Patient Care Services and the Institute.
5. Meets all annual evaluation requirements and competencies within the established time period.
6. Collaborates in preparing professional reports, articles, and presentations for colleagues and the public.
7. Pursues active membership in local and national professional organizations.
8. Commitment to continuous learning and improvement through a high spirit of inquiry, innovation and mentoring.

Knowledge, Skills and Abilities:

• Demonstrated ability to work as an effective member of an interdisciplinary team.
• Demonstrated skills in critical thinking, effective communication, organizational skills, problem solving, and ability to make appropriate independent decisions.

Minimum Job Qualifications:

Education: Associate Degree, Nursing.  Baccalaureate Degree in Nursing strongly preferred.  If Associate Degree in Nursing, must complete BSN degree within 4 years.  Experience: Completion of the Oncology Nurse Residency Program (ONRP) or 1 year of recent experience as a Registered Nurse. Ambulatory and/or oncology experience preferred.

License/Certification/Registration Required:

Licensed as a Registered Nurse in the Commonwealth of Massachusetts, or State of New Hampshire as appropriate required.  AHA BLS required (AHA ACLS accepted as minimum requirement).  Professional nursing certification preferred (OCN, BMTCN, CPHON, AOCNP, CRNI, RN-BC).

Supervisory Responsibilities:

None

Patient Contact:

Yes. Demonstrates understanding of special needs and behaviors of age groups of the population served: young adults to geriatrics.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$44.14 - $109.51

The Research Disease Group Pharmacist II supports patient care research by reviewing protocol proposals, coordinating protocol education, coordinating study drug supplies, and assisting investigators with protocol development and implementation.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Complete timely and accurate pharmacy reviews of new or amended Clinical Research Protocol documentation throughout the activation process; work toward an understanding of daily/weekly workload and timelines.
• Represent the pharmacy department on key clinical research review committees for required activation signoff and ensure compliance with DF/HCC standard operating procedures.
• Collaborate with multidisciplinary clinical teams, study teams, industry sponsors and other departments internal and external to the Institute, communicate logistics and provides education on research details and operational considerations involved with the clinical research program.
• Work collaboratively with Research Operations regarding investigational drug supply/inventory, and drug ordering as well as troubleshoot active patient issues.
• Follow progress of the clinical research protocol along with the study team for safety, efficacy, appropriateness of drug and dose and/or operational concerns.
• Create and validate investigational medication entries and validate beacon ordering templates for DF/HCC sites.
• Participate in audits (e.g., preparation activities, NCI, sponsor quality assurance, FDA, etc.).
• Participate in draft reviews of clinical research trials.
• Participate in new staff training/orientation and serve as a resource to Pharmacist I, Research Disease Group.
• Other duties and projects as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Ability to critically assess a clinical document, references and/or drug information sources with attention to detail.
• Good organizational and time management skills, with an ability to prioritize multiple projects and assignments.
• Detail oriented with good written and verbal communication skills.
• Works effectively as a member of a unit team, cross functional teams and thrives in team-oriented environments.
• Prioritizes and adapts to change; accepts additional responsibilities based on the changing needs of the work setting.

SUPERVISORY RESPONSIBILITIES:            None

PATIENT CONTACT:        No

MINIMUM JOB QUALIFICATIONS:

The Research Disease Group Pharmacist II must meet the following requirements to be hired and maintain their position in the Pharmacy Department at DFCI.

Minimum Education:
All Pharmacists require a Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited college of Pharmacy.  

Minimum Experience:
3 years of hospital pharmacy or pharmaceutical industry experience with at least 2 years of oncology, regulatory, or clinical research experience required.

License/Certification/Registration:
Must be licensed to practice pharmacy in the Commonwealth of Massachusetts.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$124,000.00 - $159,800.00

The Research Disease Group Pharmacist II supports patient care research by reviewing protocol proposals, coordinating protocol education, coordinating study drug supplies, and assisting investigators with protocol development and implementation.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Complete timely and accurate pharmacy reviews of new or amended Clinical Research Protocol documentation throughout the activation process; work toward an understanding of daily/weekly workload and timelines.
• Represent the pharmacy department on key clinical research review committees for required activation signoff and ensure compliance with DF/HCC standard operating procedures.
• Collaborate with multidisciplinary clinical teams, study teams, industry sponsors and other departments internal and external to the Institute, communicate logistics and provides education on research details and operational considerations involved with the clinical research program.
• Work collaboratively with Research Operations regarding investigational drug supply/inventory, and drug ordering as well as troubleshoot active patient issues.
• Follow progress of the clinical research protocol along with the study team for safety, efficacy, appropriateness of drug and dose and/or operational concerns.
• Create and validate investigational medication entries and validate beacon ordering templates for DF/HCC sites.
• Participate in audits (e.g., preparation activities, NCI, sponsor quality assurance, FDA, etc.).
• Participate in draft reviews of clinical research trials.
• Participate in new staff training/orientation and serve as a resource to Pharmacist I, Research Disease Group.
• Other duties and projects as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Ability to critically assess a clinical document, references and/or drug information sources with attention to detail.
• Good organizational and time management skills, with an ability to prioritize multiple projects and assignments.
• Detail oriented with good written and verbal communication skills.
• Works effectively as a member of a unit team, cross functional teams and thrives in team-oriented environments.
• Prioritizes and adapts to change; accepts additional responsibilities based on the changing needs of the work setting.

SUPERVISORY RESPONSIBILITIES:            None

PATIENT CONTACT:        No

MINIMUM JOB QUALIFICATIONS:

The Research Disease Group Pharmacist II must meet the following requirements to be hired and maintain their position in the Pharmacy Department at DFCI.

Minimum Education:
All Pharmacists require a Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited college of Pharmacy.  

Minimum Experience:
3 years of hospital pharmacy or pharmaceutical industry experience with at least 2 years of oncology, regulatory, or clinical research experience required.

License/Certification/Registration:
Must be licensed to practice pharmacy in the Commonwealth of Massachusetts.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$124,000.00 - $159,800.00

The Protocol Scheduler is responsible for all aspects of patient scheduling for patients on clinical trials, in accordance with department and protocol specific scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individuals in this position will play a critical role in facilitating all aspects of patient care and maintaining compliance with protocol requirements.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Work as an integral part of the clinical research team to ensure accurate and effective scheduling of all assessments needed for patients on clinical trial.
• Coordinates all related clinical trial treatments, tests and procedures, required by each clinical trial while adhering to protocols specific and Dana-Farber scheduling guidelines.
• As all patients in this job family shall be considered high risk or falling under highly regulated services, this job family is responsible for carrying out specialized tasks to support regulatory requirements and patient safety, requiring an understanding of the sequential processes involved in clinical trials and patient treatment plans that fall under specified regulatory controls.
• Carries out or supports patient education in person and/or by telephone, involving effective communication of complex appointment schedules.
• Participates in continuous training and maintains current knowledge of the clinical process, regulatory standards, and requirements that impact the assigned patient population to achieve patient safety, flow and resource utilization goals of the organization and sponsoring agencies.
• Ensures appropriate order placement per disease specific and Dana-Farber Guidelines of required study assessments, including but not limited to: Labs, Radiology, Echocardiograms, Electrocardiograms, Pulmonary Function Tests, Pharmacokinetics
• Responsible for ensuring scheduling templates are updated to reflect any changes affecting patient scheduling.
• May lead or participate in the development of new scheduling systems or processes.
• Act as primary point of contact to the clinical research team, patients, and caregivers regarding all scheduling manners.
• Input and maintain patient data relevant to proper appointment scheduling
• May be responsible for scheduling numerous complex research protocols, involving extensive interaction with those associated with in-house studies, grant-funded studies and industry-sponsored clinical trials.
• Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly.
• Requires clinical, operational and regulatory knowledge of the standard of care or clinical trial protocol for the patient population coordinated.  
• Identify, analyze, and solve problems outside of standard processes.
• Monitor status of referral request and follow-up as necessary to ensure patient receives service on timely basis.
• Arranges telehealth visits per protocol, hospital and state guidelines for patients eligible for telehealth visits. Ensuring appropriate communication between provider, admin, and patient.
• Recognizes emergencies and appropriately responses using standard operating procedures and critical thinking skills.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Time Management: Exceptional organizational skills and ability to organize time and priorities effectively, asking for direction when appropriate. Flexibility to handle multiple tasks and deadline pressures. 
• Demonstrated ability to work effectively and considerately with diverse groups of patients, staff and providers while handling various tasks simultaneously.
• Communications skills: Exceptional skills for a varied workforce that includes MD’s RN’s, NP, PA, Fellows, and administrative staff.  Requires a high level of empathy, compassion, and confidentiality.
• Quality Assurance: Skills to work efficiently and effectively and strive to do so in all aspects of position.
• Critical Thinking/Decision Making: Ability to take initiative and exercise judgment required.   Demonstrated ability to solve problems and function as a resource to other members of the team. Ability to resolve complex issues on behalf of the providers and the patients.

MINIMUM JOB QUALIFICATIONS:

• High School Diploma required. Bachelor’s Degree preferred.
• Customer service, administrative or healthcare experience preferred. Basic knowledge of medical terminology a plus

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT: Indirect (phone)

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$45,500.00 - $54,400.00

The Protocol Scheduler is responsible for all aspects of patient scheduling for patients on clinical trials, in accordance with department and protocol specific scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individuals in this position will play a critical role in facilitating all aspects of patient care and maintaining compliance with protocol requirements.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Work as an integral part of the clinical research team to ensure accurate and effective scheduling of all assessments needed for patients on clinical trial.
• Coordinates all related clinical trial treatments, tests and procedures, required by each clinical trial while adhering to protocols specific and Dana-Farber scheduling guidelines.
• As all patients in this job family shall be considered high risk or falling under highly regulated services, this job family is responsible for carrying out specialized tasks to support regulatory requirements and patient safety, requiring an understanding of the sequential processes involved in clinical trials and patient treatment plans that fall under specified regulatory controls.
• Carries out or supports patient education in person and/or by telephone, involving effective communication of complex appointment schedules.
• Participates in continuous training and maintains current knowledge of the clinical process, regulatory standards, and requirements that impact the assigned patient population to achieve patient safety, flow and resource utilization goals of the organization and sponsoring agencies.
• Ensures appropriate order placement per disease specific and Dana-Farber Guidelines of required study assessments, including but not limited to: Labs, Radiology, Echocardiograms, Electrocardiograms, Pulmonary Function Tests, Pharmacokinetics
• Responsible for ensuring scheduling templates are updated to reflect any changes affecting patient scheduling.
• May lead or participate in the development of new scheduling systems or processes.
• Act as primary point of contact to the clinical research team, patients, and caregivers regarding all scheduling manners.
• Input and maintain patient data relevant to proper appointment scheduling
• May be responsible for scheduling numerous complex research protocols, involving extensive interaction with those associated with in-house studies, grant-funded studies and industry-sponsored clinical trials.
• Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly.
• Requires clinical, operational and regulatory knowledge of the standard of care or clinical trial protocol for the patient population coordinated.  
• Identify, analyze, and solve problems outside of standard processes.
• Monitor status of referral request and follow-up as necessary to ensure patient receives service on timely basis.
• Arranges telehealth visits per protocol, hospital and state guidelines for patients eligible for telehealth visits. Ensuring appropriate communication between provider, admin, and patient.
• Recognizes emergencies and appropriately responses using standard operating procedures and critical thinking skills.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Time Management: Exceptional organizational skills and ability to organize time and priorities effectively, asking for direction when appropriate. Flexibility to handle multiple tasks and deadline pressures. 
• Demonstrated ability to work effectively and considerately with diverse groups of patients, staff and providers while handling various tasks simultaneously.
• Communications skills: Exceptional skills for a varied workforce that includes MD’s RN’s, NP, PA, Fellows, and administrative staff.  Requires a high level of empathy, compassion, and confidentiality.
• Quality Assurance: Skills to work efficiently and effectively and strive to do so in all aspects of position.
• Critical Thinking/Decision Making: Ability to take initiative and exercise judgment required.   Demonstrated ability to solve problems and function as a resource to other members of the team. Ability to resolve complex issues on behalf of the providers and the patients.

MINIMUM JOB QUALIFICATIONS:

• High School Diploma required. Bachelor’s Degree preferred.
• Customer service, administrative or healthcare experience preferred. Basic knowledge of medical terminology a plus

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT: Indirect (phone)

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$45,500.00 - $54,400.00

The Research Technician will assist scientists in performing scientific research, development and/or clinical tasks of varying complexity. In general, they will assist in the set up, operation and maintenance of laboratory instruments and equipment, monitoring experiments, making observations and calculating and recording results.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Set up, adjust, calibrate, clean, maintain and troubleshoot equipment
• Clean, maintain and prepare supplies and work areas and may be responsible for ordering of supplies. Collaborates with Purchasing and may be responsible for negotiating with vendors
• Conduct standardized biological, microbiological or biochemical tests and laboratory analyses, including the collection of information and samples from organic substances, such as blood, drugs, and animals
• Isolate, identify and prepare specimens for examination
• Analyze experimental data and interpret results to write reports and summaries of findings, including grant preparation and presentations, and look for opportunities to co-author publications. May be expected to participate in formal and information presentations of results to staff
• Participate in grant application process and manuscript preparation as required
• Maintains detailed notebook of all work-related activities
• Monitors laboratory work to ensure compliance with Environmental Health and Safety information as well as the standard operation procedures specific to each laboratory
• Expected to provide intellectual and interactive commitment to position by keeping up with appropriate literature and research publications
• May be responsible for the development, modification and improvement of standard operating procedures
• Uses computers, computer-interfaced equipment, robotics or high-technology applications to perform work duties
• May be responsible for designing and executing advanced experiments and setting strategy
• May be responsible for the examination of animals and specimens to detect the presence of disease or other problems
• May be responsible for monitoring laboratory budgets

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Knowledge of information and techniques related to either biology, chemistry, or medicine is preferred
• Must have excellent communication skills (written and verbal) and be able to work with a wide variety of faculty and staff
• Ability to analyze information and use logic to address work-related issues and problems
• Must have attention to detail and be thorough in completing work tasks
• Ability to work within a team environment

MINIMUM JOB QUALIFICATIONS:

The position requires a bachelor’s degree, preferably in biology or chemistry, with no prior professional experience necessary. Candidates will learn and apply technical principles, processes, and concepts, use institutional policies to address routine issues, and work on problems of limited scope. The role involves following standard practices to analyze situations or data and building stable internal working relationships.

SUPERVISORY RESPONSIBILITIES:

No supervisory responsibilities. Normally receives detailed instructions on all work.

PATIENT CONTACT: None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$47,500.00 - $51,300.00

The Clinical Assistant is responsible for direct care provided to patients and for contributing to efficient operations in the patient care environment. Direct patient care activities include, but are not limited to, obtaining vital signs, drawing and collecting blood samples and assisting nursing/medical staff in performing invasive procedures, such as bone marrow aspirates. Indirect patient care activities include those that support clinic operations such as ordering and stocking clinical supplies and patient education materials, transporting patients and specimens as needed, and monitoring the environment of care.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

• Ensures proper patient identification and maintains patient safety, privacy, confidentiality and follows guidelines under HIPAA.
• Obtains and records vital signs, pain screens, weights and heights accurately into Electronic Medical Records (EMR).Reports changes and/or abnormalities in vital signs; findings that are outside of defined parameters; and changes in patient’s conditions to the nursing/medical staff in a timely manner.
• Obtains specimens (urine, stool, sputum, etc.) and ensures accurate labeling in presence of patient.Instructs patients/family members in collecting specimens.
• Performs phlebotomy and EKG as applicable and is competent in the two patient identifier practice.
• May precept with specific training.
• Assists with disease center specific procedural needs as applicable.
• Transports patients, medical records, specimens, blood components, equipment and supplies in accordance with Institute policy.
• Ensures that all patients on schedule are accounted for and communicate with providers/patients and colleagues as to approximate wait times.
• May be required to assist with research specific patient data entry as required.
• Assures that all clinical areas have an adequate stock of medical supplies, equipment, and forms.
• Assist with medical record preparation.
• Properly cleans and maintains equipment and patient care environment.
• Maintains a working knowledge of current computer systems used in clinical areas.
• Understands and utilizes the telephone/pager systems, including text paging staff, call system and emergency response system.
• Provides proactive instruction and time expectations to patient and family.
• Communicates patient and family status difficulties and concerns to appropriate staff.
• Attends mandatory training and education sessions, completes mandatory annual competency assessments and follows Institute policies.
• Accepts additional responsibilities based on the changing needs of patients, families, staff and unit.

Knowledge, Skills and Abilities:

o Excellent organizational, communication and interpersonal skills.
o Ability to work as an effective member of an interdisciplinary team.
o Ability to function in a busy work setting with patients with complex needs.
o Demonstrates proficiency in technical skills.
o Demonstrates respectful and courteous behavior toward peers, co-workers, visitors and management.

Minimum Job Qualifications:

• High School Diploma or GED required; college coursework preferred.
• Clinical Qualification:
o Completion of an accredited Medical Assistant Program inclusive of an externship; or
o 1 year of experience in a Medical Assistant, Clinical Assistant, Certified Nursing Assistant or related clinical role (i.e. Emergency Medical Technician, Clinical role with military environment or Emergency department technician experience).
o In some cases, Nurse Students in an accredited Bachelor’s program with at least 2 completed clinical rotations may be considered.
• Applies Institute policies and procedures to resolve routine issues.Works on problems of limited scope.Builds stable working relationships internally.

License/Certification/Registration Required:

• Phlebotomy certification may be preferred based on location (Yawkey 2, Satellites).
• BLS Certification required within 60 days of hire.

Supervisory Responsibilities:

No

Patient Contact:

Yes, all ages.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$47,840.00 - $58,024.00

Under the direction of the Manager and Supervisor of Imaging Support Services, this mission critical position is responsible for departmental administrative tasks, such as patient reception duties, organizing necessary materials for the patient’s imaging procedure, review of complex patient appointment sets, ordering lab work and additional tests associated with imaging procedures. The Imaging Services Coordinator (ISC) works in a busy environment with a high patient volume, managing complex tasks while balancing multiple real-time priorities, and, when appropriate, acting as the escalation point for issues presenting at main reception. The ISC is an ambassador of the DFCI patient experience while efficiently managing the patient check-in process; uploading outside imaging into PACS, being responsible for offering exemplary customer service and resolving and triaging issues presented during both face-to-face and telephone interactions.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

• Check-In/Administrative: Verifies complex appointment sets across modalities for oncology patients in accordance with scheduling guidelines. Acquires, enters, and links lab orders from Ordering Providers. Assembles screening forms and worksheets for each imaging modality. Works with Access Management to ensure pre-authorizations have been obtained. Facilitates patient and staff flow for patients needing lab work. Maintains confidentiality of Protected Health Information (PHI). Performs past-pending reconciliations. Provides superior customer service to all patients, family members, physicians and staff in accordance with the DFCI Customer Service Standards. Performs front desk check-in functions verifies patient identification; prints patient wristbands; assigns Real-Time Locating System (RTLS) badges; and asks patients screening questions. Prints and reviews appointment schedules for patients. Notifies nursing and lab staff of issues as needed. Answers telephone and provide general imaging specific information to callers within the scope of knowledge and authority. Reviews missing labs reports and works with staff from other departments to resolve missing labs. Identifies inconsistencies with, or outstanding questions regarding lab panel orders. Works directly with Providers to reconcile the order to prevent a delay for the patient. Transports wheelchair patients or arranges for patient Escorts and/or wheelchairs.
• Patient Experience: Delivers outstanding customer service to internal and external customers. Timely and accurately responds to the needs of internal and external customers. Ability to deescalate patient grievances, maintain customer service standards, and involve department leadership as necessary.
• Communication and Collaboration: Demonstrates ability to effectively communicate across leadership levels and with varying audiences. Synthesizes and communicates complex information in patient friendly terms. Works effectively as a member of the team and across functional teams. Fosters a sense of shared responsibility among the team
• Emergency Response: Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills.
• Regulatory Compliance and Quality Improvement: Compliance with DFCI policies and procedures. Understanding their role and responsibility in obtaining successful Joint Commission accreditation. HIPPA regulation compliance. Completion of assigned AEU and Health Stream competencies. Actively participates and provides constructive feedback on quality improvement projects.
• Information Technology: Maintains a level of competency in all operational systems such as: Epic, RTLS, Outlook, and Sunquest. Actively engaged in system upgrades and effected operational changes. Manages supply of RTLS badges including assembling, maintaining, collecting, distributing, cleaning, and troubleshooting problem badges. Actively participates in system(s) downtime and confidently moves seamlessly between normal operations and downtime procedures.
• Image Library Responsibilities (Chestnut Hill ISC only): Creates orders and imports outside images from digital media into Enterprise Picture Archiving and Communication System PACS. Understands and uses PACS, applicable image upload software, and computer equipment to import images from digital media to PACS. Exports images to CD or via electronic transfer Troubleshoots images and collaborates with the Image Library, when necessary, to resolve and successfully import images into PACS. Manages and reconciles all patient CDs from intake to upload completion. Works collaboratively with team members to ensure efficient completion of daily work queue. Mails requested CDs back to patient or discarding of CDs per departmental guidelines. Maintains a level of competency in all operational systems such as: QuickBase, Visage, LifeImage, PowerShare, and ETIAM.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Excellent verbal and written communication skills
• Excellent customer service skills and ability to perform under pressure
• Ability to multi-task and function as an integral member of the team
• Strong organizational, problem solving and critical thinking skills
• Ability to adapt to ever-changing environment and able to toggle between multiple systems during the day
• Demonstrated flexibility and ability to take on additional responsibilities as situations require

MINIMUM JOB QUALIFICATIONS:

• High school diploma required. Bachelor’s degree preferred.
• No experience required. Prior customer service experience preferred.

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT:

This position entails patient contact and communication. Methods of contact are in person and via telephone. This position includes provision of wheelchair escort services.

WORKING CONDITIONS:

Fast-paced, clinical environment with multiple visual and auditory distractions. Ability to operate a computer, keyboard and standard office equipment required.  While performing the duties of this job, the employee is occasionally required to stand; sit; walk; use hands to handle objects and office supplies; reach with hands and arms.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

EEO Poster

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Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$45,500.00 - $54,400.00

Under moderate supervision, the Administrative Specialist II provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist II uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist II may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$56,310.00 - $69,930.00

The Postdoctoral Fellowship program will provide a two-year mentored training experience in research focused on cancer health policy at Dana-Farber Cancer Institute (DFCI) and Beth Israel-Deaconess Medical Center (BIDMC), which are both Harvard Medical School teaching hospitals.

This unique program brings together expertise in cancer care delivery research (Dana-Farber’s Center for Outcomes and Policy Research), along other Population Sciences pillars (DFCI’s cancer genetics, health communication, clinical computational oncology), and health policy (BIDMC’s Health Policy Section at the Smith Center for Outcomes Research), providing an exceptional environment for postdoctoral fellows to develop and carry out research at the intersection of oncology and health policy under shared mentorship between these programs.

The goal of this program is to develop the next generation of leaders in oncology and health policy by providing rigorous training in the use of big data, advanced biostatistical methods, and econometric approaches, paired with dedicated mentorship from experts to advance innovative, high-impact research.

A two-year joint post-doctoral training program between the Division of Population Sciences at Dana-Farber Cancer Institute and the Richard A. and Susan F. Smith Center for Outcomes Research at Beth Israel Deaconess Medical Center.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Responsibilities:

• Post-doctoral fellows will spend two years (starting July 2026) conducting mentored research.

• The fellow will be housed within the Division of Population Sciences at Dana-Farber Cancer Institute (DFCI) in Boston, Massachusetts, which will provide space, salary support, the support of an experienced mentor in the Division, and opportunity to participate in seminars on cancer care delivery research, genetics and prevention, and/or clinical computational oncology.

• The fellow will also receive joint mentorship and training at the Smith Center for Outcomes Research (BIDMC), including support of an experienced mentor in health policy, participation in seminars focused on health policy and statistical methods for causal inference, access to diverse national data sources, and analytic support.

• Based on interests identified at the time of application, the fellow will be guided toward appropriate mentors who will provide research oversight and supervision.

• The mentors will work closely with the fellow to refine research questions, develop study designs, and create rigorous analytic plans.

• They will provide ongoing guidance to fellows to ensure successful execution of the research and will actively support dissemination of research findings through talks and publications.

• During the two-year fellowship, we will encourage submission of a K series or other career development award to ensure a successful transition to an independent faculty position upon completion of the program.

Faculty Co-Directors:
Jennifer Mack, MD MPH, Director of the Center for Outcomes and Policy Research and Associate Chief of the Division of Population Sciences, DFCI
Rishi Wadhera, MD, MPP, MPhil, Director of the Health Policy Section of the Richard A. and Susan F. Smith Center for Outcomes Research, BIDMC

Funding:
Salary is supported by the McGraw/Patterson fund in the Division of Population Sciences at Dana-Farber Cancer Institute.

Qualifications:

• Applicants must have completed a Ph.D. or M.D. degree in medicine, public health, or a related field in order to apply (or have an anticipated degree by July 2026)

• Applicants may be in a clinical field (eg, medicine, nursing) or a non-clinical discipline (eg, health policy, economics, social sciences).

• Applicants from a clinical field should have training in a field relevant to cancer health policy.

Please include the following information with your Resume/CV:

• Cover letter briefly summarizing your research interests and career goals

• 2-3 letters of professional recommendation

• A one-page statement describing professional background and training to date (Arial 11-point font, single spaced, 1 inch margins)

• A one-page statement describing research interests, career goals, and interest in the fellowship (Arial 11-point font, single spaced, 1 inch margins)

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$72,000.00 - $76,385.00

The Outpatient Coder I reviews and abstracts icd-10 codes per the outpatient coding guidelines. Reviews CCI and LCD/NCD edits for all lab accounts.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

PRIMARY DUTIES AND RESPONSIBILITIES:

• Communicates directly with physicians to ensure that clinical documentation is coded timely, accurately and in compliance with CMS guidelines and national correct coding initiatives.

• Reviews patients encounters for accurate code assignment of all relevant diagnosis, procedures, and modifiers.

• Resolves coding edits by performing second review of medical record documentation and code assignments.

• Assign appropriate modifiers and apply guidelines as indicated through the limited coverage diagnosis (LCD), as well as the national correct coding initiative (CCI)

• Collaborates with Patient Accounting to solve denials, billing, and coding issues.

• Assists in educational sessions and participates in team meetings as requested by management.

• Maintains coding knowledge and skills through attending continuing education activities and reviewing pertinent literature, attending institutional coding meetings, AAPC/AHIMA seminars, and other educational forums.

• Meets or exceeds department production and accuracy standards.

• Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Knowledge of coding and billing rules and regulations.

• Knowledge of software applications, including Microsoft Office and billing and coding software.

• Some knowledge of hospital / physician coding software.

• Some knowledge of CMS coding regulations.

• Ability to lead by example.

• Ability to be a dependable self-starter, able set priorities, manage multiple data needs, and meet appropriate deadlines.

• Dependable self-starter, able set priorities, manage multiple data needs, and meet appropriate deadlines.

• Able to work well independently on a team and as a trainer/facilitator.

• Flexible with ability to adapt to changing work assignments. 

MINIMUM JOB QUALIFICATIONS:

• High school diploma or GED required.
• 2 years of outpatient coding/billing experience required. 
• Must pass pre-employment coding test.
• Experienced in ICD-10, HCPCS and CPT coding, anatomy, physiology, and medical terminology.

License/Certification/Registration:

• CCS/CPC certification required.

SUPERVISORY RESPONSIBILITIES:           

• None

PATIENT CONTACT:       

• None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$55,600.00 - $63,500.00

The Staff Nurse’s responsibilities include assessment, planning, implementation and evaluation of nursing care for a complex patient population. The infusion nurse provides patient and family education and psychosocial and emotional support. He/she is a member of a multidisciplinary care team that requires effective communication and collaboration with co-workers and staff at the Institute, BWH, and other collaborating institutions and agencies. The infusion nurse identifies his/her own professional goals and learning needs. The role requires clinical expertise, critical thinking, collaborative practice, excellent communication skills and an understanding of the principles and practices of clinical research. The Mission, Vision and Core values of the Dana-Farber Cancer Institute are incorporated into all areas of practice.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

A. Delivers expert, evidence-based nursing care to patients and families.
1. Implements nursing process:
a. Assesses patient and family needs.
b. Analyzes assessment data to develop and support clinically accurate diagnoses.
c. Plans care by establishing goals with measurable outcomes.
d. Implements the plan of care.
e. Evaluates the patient’s response to interventions.
2. Documents care according to Institute and regulatory agencies’ requirements.
3. Administers medications, which may include chemotherapy, and performs procedures safely and efficiently in accordance with Institute policy.  May administer blood transfusions.
4. Evaluates educational and psychological needs of patient and family, and incorporates identified needs into the plan of care.
5. Educates patient and family regarding various aspects and treatment modalities of disease, which may include chemotherapy and radiation therapy. 
6. Recognizes and responds to emergency situations appropriately.  Maintains BLS certification.
7. Identifies appropriate community resources to promote continuity of care and makes appropriate referrals.
8. Complies with accepted standards of professional nursing practice, as well as with all licensure/registration requirements applicable to the nursing role.

B. Establishes rapport with patients and families from a variety of cultural, ethnic and religious backgrounds.
1. Interacts with patients and families in a caring and compassionate manner respecting the need for privacy and confidentiality.
2. Develops approaches to problem solving which meet the individual needs of the patients and families.
3. Demonstrates the knowledge and skills necessary to provide age-specific care and support to the populations served.
4. Fosters an environment that is sensitive to the needs of diverse populations, including but not limited to culture, ethnicity, gender, and age.

C.  Manages the environment of patient care.
1. Monitors the environment of care with attention to patient safety, and assures compliance with regulatory agency standards.
2. Complies with Institute, Nursing and Patient Care Services, and unit policies, procedures, work rules and standards of conduct.
3. Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2001) in all aspects of professional practice.

D. Contributes to the formulation and achievement of goals on the unit, within the Division of Nursing and Patient Care Services, and the Institute.
1. Assists in defining goals and developing systems and work processes for the unit, the Division of Nursing and the Institute.
2. Participates in unit, program-based, and divisional committees, councils, and initiatives.
3. Demonstrates flexibility in setting and changing priorities.  Accepts additional responsibilities as needed.
4. Participates in QA/QI projects for the unit and the Division of Nursing and Patient Care Services.
5. Supports research activities within the unit, Division of Nursing and Patient Care Services, and the Institute.

E. Works collaboratively and functions as an effective member of the health care team.
1. Demonstrates the ability to work collaboratively with peers and co-workers. Effectively addresses and manages conflicts.
2. Demonstrates effectiveness as a contributing member to the multidisciplinary health care team.
3. Delegates as appropriate, and supervises assistive personnel in their provision of patient care.
4. Functions in the charge nurse role when necessary, collaborating with staff and coordinating flow of patients into the infusion areas.

F. Seeks opportunities to foster professional growth.
1. Identifies areas for professional growth.  Formulates professional goals, objectives and methods for accomplishing these.
2. Attends inservices, workshops and seminars.  Shares information gained with colleagues.
3. Facilitates professional growth of self and others by acting as a preceptor and mentor for new staff.
4. Collaborates in preparing professional reports, articles and presentations for colleagues and the public.
5. Meets all annual evaluation requirements and competencies within the established time period.
6. Pursues active membership in local and national professional organizations.

G. Procedural Nurse Responsibilities
1. Delivers expert, evidence-based nursing care to patients and families.
2. Perform pre procedural assessment with patients by obtaining medical history via pre procedural phone call to provide patient specific instructions:
a. Assess safety and tolerability of procedural sedation.
b. Perform medication reconciliation.
c. Review procedural sedation history.
d. Provide pre procedural instructions, providing the patient with opportunity to ask clinical questions without requiring separate call back.
3. Create patient specific premedication regiment in collaboration with procedure APP.
4. Obtain IV access and preprocedural lab work.
5. Administered preprocedural procedural medications, titrating according to specific patient needs. Also administer chemotherapy and performs procedures safely and efficiently in accordance with Institute policy. May administer blood transfusions.
6. Work as co-sign to Intrathecal Chemotherapy administered by APP.
7. Assists in emergency nursing procedures necessary for prompt control of changes in patient`s physical condition.
8. Maintains awareness of procedural suite activities and works with the Procedure Suite team to maximize workflow.
9. Keeps abreast of changing techniques in procedural nursing and maintains a high level of expertise in critical care.
10. Responsible for intraprocedural monitoring of patients not limited to maintain active airway, assesses effective circulation and respiration via capnography and telemetry monitoring.
11. Safely recover patients post sedation, perform discharge teaching, and evaluate safety of patient discharge.
12. Coordinate correct research specimen collection with research coordinators.
13. Maintain Joint commission readiness.
14. Provide as needed support for biopsy specimen collection when not acting in a procedural sedation role.

Knowledge, Skills and Abilities:

• Demonstrated ability to work as an effective member of an interdisciplinary team.
• Demonstrated skills in critical thinking, problem solving, and ability to make independent decisions.
• Ability to function in a busy work setting with patients with complex needs.

Minimum Job Qualifications:

Education: Associate degree, Nursing.  Baccalaureate degree in Nursing strongly preferred.  If Associate degree in Nursing, must complete BSN degree within 4 years.  Experience: Completion of the Oncology Nurse Residency Program (ONRP) or 1 year of recent experience as a Registered Nurse.  Ambulatory and/or oncology experience preferred.

License/Certification/Registration Required:

Licensed as a Registered Nurse in the Commonwealth of Massachusetts, or State of New Hampshire as appropriate required.  AHA BLS required (AHA ACLS accepted as minimum requirement).  Professional nursing certification preferred (OCN, BMTCN, CPHON, AOCNP, CRNI, RN-BC).

Supervisory Responsibilities:

None

Patient Contact:

Yes. Demonstrates understanding of special needs and behaviors of age groups of the population served: young adults to geriatrics.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$44.14 - $109.51