The primary objective of this position is to help monitor and coordinate the day-to-day clinical radiation therapy physics activities to ensure streamlined, cost-effective, safe and high-quality services.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

POSITION SUMMARY:The primary objective of this position is to help monitor and coordinate the day-to-day clinical radiation therapy physics activities to ensure streamlined, cost-effective, safe and high-quality services. This requires working closely with the Director of Clinical Physics Operations, the Chief of Physics, Radiation Oncology Chair, Sr Director of Operations and the Radiation Oncology VP towards continuous process improvement within as well as outside of the physics group.

The candidate will be a regular member of clinical committees and will also be responsible for substantial management and administrative duties.

The candidate will be a faculty member of the HMS, subject to HMS Dean approval, and will be expected to participate in clinical physics teaching and training of residents, fellows and junior physics staff, and conduct independent research and development programs. This position reports to the Chief of Physics.

MINIMUM JOB QUALIFICATIONS:

PhD degree in Medical Physics or directly related topic (e.g. Ph. Din Physics, Engineering, Biophysics), obtained within the last 7 years (early career).

Certification by the American Board of Radiology, ABR, or ABR eligibility, is required for this position.

At least 3 years of clinical experience in radiation oncology physics following the completion of the terminal PhD Medical Physics degree.

CLINICAL PHYSICS OPERATIONS: Authorities, Accountability & Performance Metrics

Authorities

• Operationalize mission, vision, values and strategy within clinical operations across physics practices in Boston.
• Help design and/or implement processes to ensure efficient and effective physics operations
• Help guide physics staff (physicists, dosimetrists) regarding daily clinical physics activities
• Participate as a member of the DFCI Clinical Physics teams, eg the QA/QI Committee, faculty search committees, etc
• Help prioritize clinical physics goals and resources
• Help execute clinical physics improvement initiatives
• Works closely with the Sr. Dir of Ops and IT Director on the buildout of ARIA
• Help implementing new technology and/or new treatment techniques

Accountability

• Assist the Director of Clinical Physics operations to maintain effective and efficient clinical physics operations in Boston and Weymouth
• Implement Departmental strategic initiatives related to clinical operations and performance
• Conduct continuous operational improvement/ ongoing practice transformation consistent with Departmental strategy.
• Ensure alignment of clinical operations priorities to DFCI mission, vision, values
• Implement clinical mentorship/ supervision/ of core clinical physics faculty and staff
• Establish and maintain SOP for clinical physics practices
• Merit review for this position is done by the Chief of Physics with input from the Dir Clin Physics Ops, RadOnc Chair, Sr Dir Ops and RadOnc VP.

Performance metrics

• Practice performance metrics
• Patient satisfaction and engagement – as applicable
• Faculty, staff, and learner satisfaction with practice
• Alignment of clinical programs between Boston and Network satellites
• Dashboard of key clinical operational and strategic metrics (including quality improvement/ patient safety metrics)

PATIENT CARE:

• Work alongside radiation oncologists to coordinate physics support for safe radiation treatments, including simulations, image processing, treatment plan designs and treatment deliveries to ensure correct radiation dosages and patient safety including decision to suspend treatments when necessary.

• Help develop and implement protocols for radiation dose specifications to meet national and state regulations.

• Help develop and maintain a State mandated Quality Management Program (QMP) covering external beam procedures and material license applications (brachytherapy and radiopharmaceuticals for therapy)

• Help develop and implement quality assurance programs and dosimetric verification procedures for patients undergoing treatments.

• Design treatment facilities to meet the national and State radiation protection guidelines.

• Assume key role in purchase acquisition, installation, and commissioning of all new machines and treatment planning systems.

• Design computer programs to improve comprehensive analyses, processing and integration of imaging, planning and delivery information for maximum operational efficiency and accuracy. This is essential for image-guided and robotic techniques.

• Work with engineers in diagnosis, repair, maintenance, including assessment for release of treatment machines for clinical use.

CONTRIBUTION TO TEACHING AND R&D

• Contributes to research and development in radiation oncology.

• Participates in teaching programs: Clinical residency training program, Clinical physics residency program, Physics, post-doctoral training program, and the Radiation Therapist Training program.

• Serves as preceptor for fellows and students, overseeing both their research projects and clinical training.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$130,000.00 - $271,000.00

A full-time position is available for a highly motivated research technician to join a growing translational immunology team studying how donor T cells distinguish leukemia from healthy tissues after allogeneic hematopoietic cell transplantation (allo-HCT). Our research aims to decode the molecular basis of alloreactivity — one of the central unsolved problems in transplantation immunology — and to translate these discoveries into next-generation personalized immunotherapies, including engineered CAR T-cell approaches to prevent relapse while minimizing graft-versus-host disease (GvHD).

The laboratory combines cellular immunology, genomics, immunopeptidomics, gene engineering, induced pluripotent stem cells (iPSCs), and single-cell technologies to identify the antigens recognized by alloreactive T cells and develop novel CAR-based cellular therapies. The technician will work closely with senior scientists and collaborators across Dana-Farber Cancer Institute, Boston Children’s Hospital, Harvard Medical School, and the Broad Institute.

Projects may include processing human clinical samples, performing immune assays, cloning T-cell receptors, engineering T cells, and testing novel immunotherapies in preclinical models. The position offers extensive training in cutting-edge experimental approaches and significant opportunities for scientific growth, presentations, and co-authorship on publications. Training is available in all protocols and procedures; prior experience with basic techniques in cell culture and molecular biology is strongly preferred.

As a growing research program, the laboratory offers a highly interactive and mentorship-focused environment where motivated trainees can take on substantial scientific responsibility and gain broad exposure to experimental design, data analysis, and collaborative translational research. Successful candidates will have the opportunity to make meaningful intellectual contributions to projects and participate closely in the development of a young and dynamic research team.

We are a highly collaborative and interdisciplinary team that values scientific curiosity, rigor, creativity, and mentorship. The ideal candidate will be excited to work at the interface of immunology, genomics, and translational medicine in a fast-paced and supportive research environment.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life-changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds and design programs to promote public health, particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, educate tomorrow’s physician-scientists, and work with outstanding partners across the Harvard medical community.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

The candidate will independently carry out essential research functions in the laboratory, including cellular, molecular, and immunological experiments. Responsibilities include, but are not limited to:

• Contributing to dedicated research projects with close mentorship from senior scientists.
• Designing and performing molecular biology, cellular immunology, and biochemical experiments.
• Collecting and processing human blood and tissue samples.
• Performing immune assays, cell culture, cloning, and gene-engineering workflows.
• Analyzing experimental data and assisting with interpretation and presentation of findings.
• Participating in laboratory meetings, journal clubs, and presentations of scientific results.
• Contributing to manuscript preparation, grant applications, and co-authored publications as appropriate.
• Collaborating with laboratory members and the broader Dana-Farber/Boston scientific community.
• Maintaining accurate and detailed experimental records.
• Assisting with laboratory organization, equipment maintenance, and ordering of supplies.
• Using high-technology applications, computational tools, and laboratory instrumentation to support research activities.

Qualifications

The ideal candidate should possess strong communication and organizational skills, attention to detail, intellectual curiosity, and the ability to thrive in a collaborative team environment. We are particularly interested in candidates who can commit to at least two years in the position.

This role is especially well suited for candidates considering future graduate, medical, or physician-scientist training (PhD, MD, or MD-PhD programs) and seeking intensive research experience in translational immunology and cellular therapy.

Required Qualifications

• B.A. or B.S. degree, preferably in biology, chemistry, immunology, bioengineering, or a related field.
• Previous laboratory experience strongly preferred, particularly in molecular biology, cell culture, or immune assays.
• Basic knowledge of immunology is preferred but not required.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Ability to work both independently and collaboratively within a team environment.

SUPERVISORY RESPONSIBILITIES:

No supervisory responsibilities. Normally receives detailed instructions on all work.

PATIENT CONTACT:None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$47,500.00 - $51,300.00

The Infusion Pharmacist II is responsible for the oversight of the preparation and compounding, order verification, and dispensing of pharmaceuticals according to the laws and regulations governing pharmacists and the practice of pharmacy within oncology or sterile compounding. The Infusion Pharmacist II is responsible for the optimization of drug therapy by identifying, resolving, and preventing drug-related problems and adverse drug events.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:
1.    Practices in accordance with all federal and state regulations, DFCI policies and Joint Commission standards.
2.    Responsible for designated daily operations and/or clinical activities of assigned area.
3.    Appropriately dispenses pharmaceuticals, including sterile products, chemotherapy, biologics, controlled substances, and investigational medications.
4.    Evaluates all providers’ medication orders for completeness and appropriateness prior to dispensing; consults with providers and nurses to clarify orders as needed.
5.    Performs quality control on medication orders and prepared medications and additional quality control activities as necessary (e.g., refrigerator temperature, compounding logs, hood cleaning, emergency cart, and controlled substance inventory, etc.).
6.    Reviews and compares investigational protocols to medication orders for completeness and appropriateness prior to dispensing. 
7.    Oversees pharmacy technicians and students as assigned. 
8.    Participates in the training and orientation of newly hired pharmacists and technicians. 
9.    Other duties and projects as assigned.
 

Knowledge, Skills and Abilities:
•    Ability to effectively communicate both orally and in writing.
•    Ability to work effectively as a member of a unit team and cross functional teams both inside and outside of department (i.e. patients, providers, other institutions).    
•    Working knowledge of and ability to use all technology required to perform primary job functions.
•    Ability to prioritize and accept additional responsibilities based on the changing needs of the work setting.
•    Ability to utilize references and/or drug information sources.
•    Ability to resolve typically encountered problems within their scope of practice and to escalate appropriately when needed.
•    Ability to demonstrate critical thinking skills (ability to analyze information objectively and make a reasoned judgement).

Minimum Job Qualifications:
Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited college of Pharmacy.   3 years of hospital pharmacy, ambulatory care, sterile compounding experience or 5 years retail pharmacy experience with 2 years oncology experience required. Or completion of a PGY1 residency.

License/Certification/Registration Required:
Must be licensed to practice pharmacy in the Commonwealth of Massachusetts.  Some satellite locations require additional licensure.

Supervisory Responsibilities:
None

Patient Contact:
Yes

Special Working Conditions:
Routine, direct exposure to chemotherapeutic agents, biologic agents, investigational agents, gene therapy, potentially dangerous and flammable chemicals.  Potential for sticks or cuts by needles and other sharp items.  Potential for exposure to infectious patients and/or materials.  Rotating shifts required (not open weekends/evenings).

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$124,000.00 - $159,800.00

The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

1. Participates in day-to-day operations of the program including patient education and call triage
2. Participates in program evaluation and development of strategic goals consistent with DFCI’s mission and professional values.
3. Participates in the QA/QI projects for the program.
4. Supports the research activities of the program.
5. Exhibits professional commitment through individual integrity, honesty and accountability to self and others
6. Delivers expert clinical care through evidenced-based practice partnerships with patients, families and colleagues.

A. Assumes nursing care responsibilities for a defined group of patients within the program, including but not limited to assessment, education, coordination, and documentation.
1. Facilitates individualized care within the context of functional status, cultural consideration, health literacy, psychosocial, reproductive/fertility, and spiritual needs for patients, families and caregivers.
2. Supports a smooth transition of patients from active treatment into survivorship, chronic cancer management, or end-of-life care.
3. Assists patients with cancer with issues related to treatment goals, advanced directives, palliative care, and end-of-life concerns using an ethical framework that is nonjudgmental and nondiscriminatory.
4. Acts as a liaison between the patients, families, and caregivers and the providers to optimize outcomes.
5. Advocates for patients to promote patient centered care that includes shared decision making and patient goals of care with optimal outcomes.
6. Provides psychosocial support to and facilitates appropriate referrals for patients, families and caregivers.
7. Contributes to ONN program and role development, implementation, and evaluation within the healthcare system and community.
8. Participates in the tracking and monitoring of metrics and outcomes, in collaboration with administration, to document and evaluate outcomes of the navigation program.
9. Functions as the primary nursing contact for care delivered within the physician practice setting.
10. Engages in collaborative decision making, utilizing available data expertise and wisdom of the collective.
11. Manages patient care across the continuum, including new patient calls, and making appropriate referrals as necessary.
12. Works collaboratively and functions as an effective member of the health care team.
13. Monitors the environment of care with attention to patient safety, and assures compliance with regulatory agency standards.
14. Maintains clinical practice that is evidence-based and consistent with nursing policies, procedures and standards.
15. Provides care based on age-specific needs of the patient.
16. Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2001) in all aspects of professional practice.
17. Complies with accepted standards of professional nursing practice that is evidence- based and consistent with policy, and procedures determined by DFCI as well as with all licensure/registration requirements applicable to the nursing role.
18. Fosters an environment that is sensitive to the needs of diverse populations, including but not limited to culture, ethnicity, gender, and age.
 
B.  Professional Development:
1. Identifies areas for professional growth.
2. Formulates professional goals, objectives and methods for accomplishing these.
3. Serves as representative on Nursing and Institute committees, including the Program Nurse Committee.
4. Supports research activities within the Nursing and Patient Care Services and the Institute.
5. Meets all annual evaluation requirements and competencies within the established time period.
6. Collaborates in preparing professional reports, articles, and presentations for colleagues and the public.
7. Pursues active membership in local and national professional organizations.
8. Commitment to continuous learning and improvement through a high spirit of inquiry, innovation and mentoring.

Knowledge, Skills and Abilities:

• Demonstrated ability to work as an effective member of an interdisciplinary team.
• Demonstrated skills in critical thinking, effective communication, organizational skills, problem solving, and ability to make appropriate independent decisions.

Minimum Job Qualifications:

Education: Associate Degree, Nursing.  Baccalaureate Degree in Nursing strongly preferred.  If Associate Degree in Nursing, must complete BSN degree within 4 years.  Experience: Completion of the Oncology Nurse Residency Program (ONRP) or 1 year of recent experience as a Registered Nurse. Ambulatory and/or oncology experience preferred.

License/Certification/Registration Required:

Licensed as a Registered Nurse in the Commonwealth of Massachusetts, or State of New Hampshire as appropriate required.  AHA BLS required (AHA ACLS accepted as minimum requirement).  Professional nursing certification preferred (OCN, BMTCN, CPHON, AOCNP, CRNI, RN-BC).

Supervisory Responsibilities:

None

Patient Contact:

Yes. Demonstrates understanding of special needs and behaviors of age groups of the population served: young adults to geriatrics.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$44.14 - $109.51

The Oncology Registered Nurse is focused on patient assessment, patient education, the coordination of care, administration of therapy, symptom management and supportive care for the Oncology and Hematology patients at Dana-Farber Cancer Institute. The Registered Nurse cares for individuals receiving therapy for oncologic and hematologic problems. The nurse’s responsibilities include assessment, planning, implementation and evaluation of nursing care for a complex patient population. The nurse’s role includes administration of chemotherapy and other medications and infusions, telephone nursing care, direct patient care and charge capture/billing for all services rendered. The nurse provides patient and family education and psychosocial and emotional support. He/she is a member of a multidisciplinary care team that requires effective communication and collaboration with co-workers and staff as well as collaborating institutions and agencies. The role requires clinical expertise, critical thinking, collaborative practice, excellent communication skills and an understanding of the principles and practices of clinical research.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

A. Delivers expert, evidence-based nursing care to patients and families.
1. Implements nursing process:Assessment, Nursing Diagnosis, Planning, Implementation, Evaluation.
2. Assesses patient and family needs.
3. Promotes health care outcomes in concert with currently accepted clinical practice guidelines.
4. Analyzes assessment data to develop and support clinically accurate diagnoses.
5. Collaborates proactively with all interdisciplinary team members with a patient centered focus to facilitate and maximize patient healthcare outcomes.
6. Plans care by establishing goals with measurable outcomes.
7. Implements the plan of care.
8. Evaluates the patient’s response to interventions.
9. Documents care according to Institute and regulatory agencies’ requirements.
10. Administers medications and other treatments, which may include chemotherapy, and performs procedures safely and efficiently in accordance with Institute policy.May administer blood transfusions.
11. Evaluates educational and psychological needs of patient and family and incorporates identified needs into the plan of care.
12. Educates patient and family regarding treatment modalities of disease, which may include chemotherapy and radiation therapy and symptom management.
13. Reviews patient’s clinical status and laboratory values pre-treatment and consults with provider when appropriate.
14. Evaluates and determines need for patient referrals to other members of the interdisciplinary needs as appropriate.
15. Identifies appropriate community resources to promote continuity of care and makes appropriate referrals.
16. Manages patient care across the continuum, making appropriate referrals to home care and hospice, as necessary.
17. Prepare and administers chemotherapy/biotherapy and supportive therapy in accordance with ASCO/ONS Guidelines.
18. Recognizes and responds to emergency situations appropriately. Maintains BLS certification.
19. Provides telephone triage according to policies and documents telephone interactions.
20. Performs the following technical skills:
a. Intravenous therapy including peripheral and central venous vascular access devices, including obtaining IV access
b. Safe handling practices for hazardous, cytotoxic and biological agents
c. Chemotherapy administration skills, including vesicant and non-vesicant medications
21. Complies with accepted standards of professional nursing practice, as well as with all licensure/registration requirements applicable to the nursing role.Supports the DFCI Nursing Department Professional Practice Model and Quality Plan.
22. Accurately records charges for all services rendered on the day service.
23. Collaborates with Clinic Assistant to assure accurate inventory of all supplies.
24. Serves as a resource to medical personnel in other health facilities, providing telephone consultation to engender optimal Oncology practices and knowledge among health care professionals caring for cancer patients.

B. Establishes rapport with patients and families from a variety of cultural, ethnic and religious backgrounds.
1. Interacts with patients and families in a caring and compassionate manner respecting the need for privacy and confidentiality.
2. Develops approaches to problem solving which meet the individual needs of the patients and families.
3. Demonstrates the knowledge and skills necessary to provide age-specific care and support to the populations served.
4. Promotes a culture of inclusion.Fosters an environment that is sensitive to the needs of diverse populations, including but not limited to culture, ethnicity, gender, and age.

C. Manages the environment of patient care.
1. Monitors the environment of care with attention to patient safety and assures compliance with regulatory agency standards.
2. Complies with applicable policies, procedures, work rules and standards of conduct.
3. Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2015) in all aspects of professional practice.
4. Bases care on the Standards of Oncology Nursing Practice and Oncology Nursing Society Chemotherapy Guidelines.

D. Works collaboratively and functions as an effective member of the health care team.
1. Demonstrates the ability to work collaboratively with peers and co-workers. Effectively addresses and manages conflicts.Demonstrates excellent communication skills.
2. Demonstrates effectiveness as a contributing member to the multidisciplinary health care team.
3. Delegates as appropriate and supervises assistive personnel in their provision of patient care.
4. May function in the charge nurse role when necessary, collaborating with staff and coordinating flow of patients into the infusion areas.
5. Participates in committees, councils, and initiatives.
6. Demonstrates flexibility in setting and changing priorities. Accepts additional responsibilities as needed.
7. Participates in QA/QI projects for the unit as requested.

E. Seeks opportunities to foster professional growth.
1. Identifies areas for professional growth. Formulates professional goals, objectives and methods for accomplishing these.
2. Attends inservices, workshops and seminars. Shares information gained with colleagues.
3. Facilitates professional growth of self and others by acting as a preceptor and mentor for new staff.
4. Meets all annual evaluation requirements and competencies within the established time period.
5. Pursues active membership in local and national professional organizations.

Knowledge, Skills and Abilities:

1. Demonstrated ability to work as an effective member of an interdisciplinary team.
2. Demonstrated skills in critical thinking, problem solving, and ability to make independent decisions.
3. Ability to function in a busy work setting with patients with complex needs.
4. IV skills strongly preferred.
5. Work tasks require walking, standing, climbing, sitting, bending, reaching and occasional lifting. Some tasks are performed while sitting.
6. Good hearing and vision are required for the time spent in interactions with others, telecommunications and the required reading of medical and pharmaceutical documents and patient care related documents.
7. Communications with physicians or staff during office hours requires organization of information, discretion and balancing of multiple communications.
8. Relationships with patients/families and colleagues requires excellent listening skills, the ability to identify issues and seek a resolution that reflects the quality care and satisfaction goals of the practice.
9. The work requires concentration and frequent mental and visual attention as well as the ability to work efficiently. Frequent interruptions and movement away from desk require the ability to stay focused and return to uncompleted tasks.
10. Telephone communications listening and speaking skills are required for the time spent in this mode of communication.
11. The ability to balance multiple tasks and normal stress associated with the duties and responsibilities of this position are essential requirements in the performance of this job.
12. The ability to speak, read and write in English, and the ability to perform mathematical pharmaceutical calculations is required for this position.
13. Demonstrates understanding of special needs and behaviors of age groups of the population served:young adult to geriatric.

Minimum Job Qualifications:

• Baccalaureate degree in nursing strongly preferred. If associate degree in nursing, must complete BSN degree within 4 years.
• Minimum of 1-year recent experience as an RN or completion of the Oncology Nurse Residency Program (ONRP).
• Ambulatory and/or oncology experience preferred.

License/Certification/Registration Required:

• Licensed as a registered Nurse in the Commonwealth of Massachusetts, or New Hampshire as appropriate.
• Professional nursing certification preferred (OCN, BMTCN, CPHON, AOCNP, CRNI, RN-BC).
• AHA BLS required (AHA ACLS accepted as minimum requirement).

Supervisory Responsibilities:

No direct supervision of others but does supervise assistive personnel as appropriate in the provision of patient care.

Patient Contact:

Yes

Special Working Conditions:

Works in clinic and office settings with possible exposure to infectious diseases through airborne transmission or contact with blood or body fluids.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$38.21 - $80.50

The Clinical Research Manager (CRM) will work within the Breast Oncology clinical research program and manage the research team in the overall conduct of clinical trials using Good Clinical Practice under the auspices of the Principal Investigator and the Clinical Trials Office. The Clinical Research Manager, in collaboration with the program’s physicians and research nursing staff, are responsible for the design, implementation and evaluation of their program’s clinical research activities (therapeutic and non-therapeutic), all related regulatory and compliance oversight, and direct supervision of their program’s clinical research staff. The Clinical Research Manager is responsible for tracking and complying with clinical trial performance benchmarks; e.g. protocol and regulatory compliance, patient safety, staff development & training and financial goals, as defined by Senior Research Leadership and the DFCI Clinical Trials Office.

This position’s work location is hybrid with 2-3 days per week onsite in Boston, MA. The selected candidate may only work remote days from a New England state (ME, VT, NH, MA, CT, RI).

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

PRIMARY DUTIES AND RESPONSIBILITIES:   

Clinical Trials Operations  

• Clinical Research Managers (CRM) are responsible for the oversight of their disease group’s clinical trial portfolio and all related regulatory, compliance and performance metrics requirements.   
• Oversee the processing of protocols through DFCI Institutional Review Board (and other institutions’ IRBs) when appropriate. The CRM will collaborate with the DFCI Clinical Trials Office (CTO), the Office for Human Research Studies (OHRS), and the Office of Data Quality (ODQ) to fulfill local and federal requirements governing human clinical trials.  
• Identify and manage operational, logistical, and regulatory challenges related to the conduct of clinical trials and acts as a leader in overseeing their resolution. 
• Assist the principal investigator in developing the protocol budget, in collaboration with Research Administration and the Grants and Contracts offices. Work with grant managers and other financial managers in the reporting and accounting of these funds. 
• Oversees and coordinates the purchase, receipt, inventory and distribution of equipment utilized in the conduct of clinical trials. 
• In collaboration with clinical research administration and grant managers, may maintain, monitor and reconcile all study and related grant finances.  These may include budget development, expenditure tracking, procurement, salary offset worksheets and staffing. 
• Assists the principal investigator in preparing manuscripts for publication. 
• Collaborate with the DFCI CTO, and DF/HCC ODQ to develop study forms, database information, and to establish guidelines for monitoring data quality control for PI Initiated studies / Multi-Center Trials 
• The CRM will oversee the subject enrollment, protocol treatment and follow-up care processes for protocol patients. 
• Oversees registration of protocol patients with ODQ or OnCore policies and pharmaceutical company as outlined in protocol. 

 

Regulatory & Compliance  

• Assumes responsibility for essential document compliance for entire portfolio.  Implements systems to monitor and ensure regulatory document collection and maintenance compliance.   
• Assumes responsibilities for all clinical trial reporting requirements; safety event, annual approval, deviations etc.  Implements systems to monitor portfolio compliance.  
• Responsible for the disease group’s transition from paper to electronic regulatory binders.  Will maintain per DFCI CTO standards.    

 

Data Management & Clinical Trial Monitoring  

• Assumes responsibilities for data management and compliance for entire portfolio. Maintains schedules and procedures necessary for timely and complete data collection.   
• Regularly reports data compliance status to key stakeholders; i.e. DFCI PI, study Sponsor, DFCI CTO. Implements corrective action to maintain data compliance when necessary. 
• Submits required “progress / tracking” reports to key stakeholders, when applicable.   

 

Staff Hiring, Supervision, Training & Development 

• Responsible for the recruitment and oversight of all of the research staff. Ensure that all staff complete required mandatory and ongoing training in a timely manner.  Develops and oversees a program specific on-boarding and orientation process and conducts annual performance evaluations and competency assessments of research staff. 

• Develops a standard supervision schedule with research staff including periodic individual and group supervision meeting.  Will develop and agenda, take attendance and document all applicable meetings.  

• Will communicate all personnel concerns to their immediate supervisor and to DFCI HR partner for the appropriate response and follow up.   

MINIMUM JOB QUALIFICATIONS:

• Bachelor’s Degree required, with a minimum of 5 years of related experience preferred. 
• Must be able to function independently and must have previous supervisory experience.

REQUIRED COMPETENCIES:

• Must be able to perform day to day responsibilities independently with minimal supervision from manager.
• Must be somewhat proficient in the following; identifying complex regulatory scenarios that require consultation, clinical trials start-up, active and close out phases, clinical research local policy and federal regulation.
• Must have some proficiency to manage personnel issues and to provide critical feedback to supervisees, when applicable.

KNOWLEDGE, TECHNICAL SKILLS, AND ABILITIES REQUIRED:

• Knowledge of cancer as a disease process, cancer treatment modalities, and the clinical trial process. 
• Experience in protocol development, data compilation and analysis.
• Skilled at developing tracking systems to ensure timely data management by the clinical research staff. 
• Expert knowledge of Federal and State regulations as they relate to research.  Strong interpersonal, organizational and communication skills are required.  Must have computer skills including the use of Microsoft Office and working knowledge of Livelink; EPIC and OnCore applications.

SUPERVISORY RESPONSIBILITIES: Supervises study management staff, including clinical research coordinators, students, volunteers, and other research assistants.

 

PATIENT CONTACT: May have contact with patients of all ages and populations.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$77,400.00 - $102,800.00

The Patient Records Specialist is responsible for the effective coordination and organization of materials required for a new patient visit. Provides administrative support and coordination for aspects of patient care for new patients and may flex across multiple disease centers or assist in scheduling tasks.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Uses electronic tracking systems to thoroughly document progress in all tasks, including retrieval of pertinent patient materials
• Uses standard processes and protocols to monitor and follow up with patients, hospitals, and other parties on materials status
• Collaborates with fellow Records Specialists and New Patient Coordinators to ensure seamless coverage and task management in times of full and partial staffing levels; This may include assisting with registering, scheduling, or performing other tasks that are typically the responsibilities of the New Patient Coordinators
• Maintains standard communication with DFCI clinical and support staff with regard to status of patient materials
• Assists in processing paperwork and completing administrative tasks associated with clinical care including managing materials requests, orders, and records uploading
• Responds to emails and manages other requests as appropriate for new patients. This includes the responsibility to relay detailed clinical information provided by patients, internal/external providers, and others such as staff from ancillary services
• Resolves problems independently, ensures continuous communication with New Patient Coordinators, and appropriately escalates issues to management
• Possesses a level of independence requiring knowledge of multiple disease specific programs
• Provides administrative support and coordination for all aspects of patient care for new patients, primarily focused on supporting materials management
• Triages issues and answers general questions, with the goal of resolving requests in real time
• Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills
• Serves as a liaison for patients including efficient routing of calls per telephone triage guidelines
• Can comprehend and implement new concepts or modifications to processes requests quickly
• Ensures quality clinical care and adherence to standard operating procedures and compliance requirements
• Schedules appointments following guidelines that support continuity of care and a high standard of timely communication and rescheduling as necessary
• Appropriately arranges resources and materials to support the patient experience and visit for new patients, i.e. review and organize medical records, coordinate receipt of tissue, ensure patient hand carries CDs into appointment, ensure receipt of new patient appointment packet
• Answers telephone calls, responds to emails, and manages other referral inputs, as appropriate for new patients. This includes the responsibility to collect detailed clinical information provided by patients, internal/external providers, and others such as staff from ancillary services, and either resolve problems directly or ensure appropriate escalation to management
• Strives to meet defined service levels and key performance indicators
• Provides program specific information to callers and refers calls as necessary
• Assists in processing paperwork associated with clinical care including managing materials requests, signing up for EMR portal
• Assists in the training of new staff
• Other duties and responsibilities as required

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Ability to function as an integral member of the team
• Excellent communication, organizational, and customer service skills
• Strong attention to detail
• Must possess the ability to multi-task and problem solve on the spot
• Excellent phone etiquette
• PC proficiency required

MINIMUM JOB QUALIFICATIONS:

The role strongly prefers candidates with a bachelor’s degree in health administration or a related field, along with up to 1 year of experience in healthcare or customer service.

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT:

Yes, interacts with the adult patient population.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$42,100.00 - $47,300.00

Reporting to the Associate Vice President of Supportive Oncology, the Administrative Director of Inpatient Clinical Operations is responsible for administrative oversight of the adult-inpatient clinical service lines within the Department across all partner hospitals. The role oversees all clinical and business operations and ensures that they are exceptionally and seamlessly managed. This entails responsibility for developing and implementing strategic plans and clinical growth initiatives, serving as a liaison for Institute- and Department-wide issues, as well as fiscal and human-resources management. The role collaborates and communicates with others inside and outside the department about inpatient clinical and administrative operations and plays a key role in preparation for the opening of the Future Cancer Hospital.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

• Staffing and Personnel Management: Oversees clinical administrative staffing across inpatient service lines, ensuring appropriate levels and ongoing training; hires, trains, and develops administrative staff; conducts performance reviews and provides feedback; leads team meetings, addresses performance issues, and manages strategic projects with HR support as needed.

• Financial Oversight and Planning: Assesses productivity reports and reviews with Division Chiefs, Clinical Directors, and Department Leadership; manages and provides oversight of clinical expenses, departmental reimbursement, and invoices; tracks inpatient effort and maintains accurate clinical effort reports; monitors staffing metrics and advocates with Financial Planning.

• Continuous Process Improvement: Serves as primary point of contact in resolving any staff and care-delivery issues that arise; acts as key partner to all Clinical Directors across all inpatient service lines; collaborates and partners with site- and disease-specific leadership and operational teams regarding best practices in resource utilization and shares information with care teams; leads quality-improvement projects.

• Strategic Planning and Implementation: Develops and implements Inpatient Supportive Oncology model across all DFCI-inpatient locations; reviews all Clinical Statistics Reports and reports out to Department Leadership on annual clinical growth and alignment with Institutional goals; oversees and executes new programs and clinical initiatives as well as continuously reassesses and monitors existing clinical initiatives

• Clinical Operations: Oversees inpatient clinical operations, resource utilization, specialty programs and new service implementation; develops plans for resource efficiency and ensures satisfaction; communicates strategic initiatives and monitors clinical metrics for compliance; liaises with partner hospitals on joint programs and participates in quality-improvement projects; contributes subject-matter expertise in Epic clinical workflows.

• Administrative Operations: Oversees administrative operations in support of faculty and staff; establishes protocols and training for timely administrative support and appropriate communication workflows within and between divisions; ensures the seamless integration of clinical and non-clinical time for clinical faculty and staff; ensures standardization and timeliness of finance/budget-related workflows. 

• Resource Utilization and Systems Management: Oversees clinical resource utilization and implements new clinical workflows; develops plans for the efficient utilization of existing resources, while ensuring patient and provider satisfaction; communicates and supports Divisions in all technical upgrades and system updates; drives the development and implementation of new technologies and workflows to improve the patient and staff experience.

• Supervisory Responsibilities: Directly supervises administrative staff.

Knowledge, Skills and Abilities:

• Excellent interpersonal and negotiation skills.
• Proactive, strategic thinker with the ability to effectively manage multiple priorities, build strong relationships across the Institute, and drive key initiatives forward while maintaining operational excellence.
• Excellent customer service skills.
• Extremely strong organizational skills.
• Detail oriented.
• Ability to maintain confidential/sensitive information.
• Ability to effectively prioritize tasks, motivate staff and achieve goals and objectives.
• Ability to accurately and concisely share information (both written and verbal) to diverse audiences.
• Demonstrated ability to coordinate, manage and balance complex projects and multiple priorities with competing deadlines.
• Proven ability to work effectively with all levels of the organization including faculty, clinical staff, and front desk personnel.
• Ability to work within a team setting and foster collaboration.
• Strong financial acumen.

Minimum Job Qualifications:

Bachelor's Degree in Business Administration, Healthcare Administration or related field required. Master's Degree in Business Administration, Public Health, Health Administration (MBA, MPH, MHA) preferred. 8 years of experience in clinical operations, hospital administration and/or program management, including 2 years' business/financial management and supervisory experience required. Inpatient operations experience preferred.

License/Certification/Registration Required:

None

Supervisory Responsibilities:

Yes

Patient Contact:

Yes

Special Working Conditions:

None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$133,300.00 - $161,300.00

The Pharmacy Department at the Dana-Farber Cancer Institute places emphasis on the values of reliability, professionalism, cooperation, teamwork, communication, positivity and inclusiveness. The Pharmacy Technician I, Research is responsible for providing technical support to research pharmacy operations under the supervision of a licensed pharmacist.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Practices as a pharmacy technician in accordance with all federal, state, DFCI and Joint Commission policies, regulations and standards
• Fills medication orders according to policy, while gaining proficiency with advanced preparations
• Ensures timely completion of medication orders and/or supplies
• Utilizes multiple systems such as EHR (Electronic Health Record, Inventory Management Systems and other clinical research systems to complete and document duties. Troubleshoots as necessary
• Maintains the Pharmacy inventory: sorting, stocking, rotation of stock, expiration date managing, and cycle counting
• Performs and document quality control steps as required
• Performs cleaning of sterile and non-sterile areas of the pharmacy as assigned
• Trains other employees as assigned
• Communicates and escalates issues or problems
• Participates in department meetings and functions to promote a successful and efficient pharmacy workgroup
• May be assigned to cross-cover other locations or areas (e.g. materials management, outpatient, infusion, clean rooms, etc.)
• Performs other duties as assigned
• Receives, barcodes, transfers, and destroys investigational drugs in research pharmacy accountability system
• Performs sterile compounding of hazardous drugs in compliance with USP <797>, USP <800>, DFCI policies and procedures and research protocols, including complex compounding processes such as serial dilution, mixing multiple ingredients, etc.
• Ensures compliance with shared DF/HCC policies regarding investigational storage, handling, transferring of investigational product
• Files all paperwork pertaining to inventory control activities
• Ensures all study medications are maintained in an organized fashion to enable respective staff to clearly identify location of study supply
• May be assigned to areas of Research Pharmacy such as receiving, processing, monitor visits, clean room, the outpatient pharmacy, or the Chestnut Hill location

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Ability to accurately perform pharmaceutical calculations
• Ability to utilize pharmacy technology systems
• Ability to develop proficiency and mastery in aseptic technique and the compounding of sterile products
• Ability to develop proficiency and mastery in compounding of non-sterile products
• Ability to independently troubleshoot issues and assist in resolution or escalation to the appropriate resource
• Ability to effectively work within a collaborative team-focused environment
• Ability to effectively communicate both orally and in writing
• Demonstrated critical thinking skills (ability to analyze information objectively and make a reasoned judgment)
• Strong attention to detail
• Ability to utilize clinical research platforms/systems
• Ability to support sponsor visits and regulatory audits
• Ability of analytical skills and critical thinking

MINIMUM JOB QUALIFICATIONS:

The position requires a high school diploma or equivalent. Prior work experience as a pharmacy technician is not required. The position also requires Massachusetts Board of Pharmacy Registration as a Pharmacy Technician or Pharmacy Technician Trainee. National Pharmacy Technician Certification (PTCB) must be obtained within 2 years of hire, or a Massachusetts Pharmacy Intern License is required.

 

SUPERVISORY RESPONSIBILITIES: None

 

PATIENT CONTACT: None

To learn more about why you should join the Pharmacy Department at Dana-Farber, please copy and paste the link below into your browser:Pharmacy | Careers at Dana-Farber - Dana-Farber Cancer Institute | Boston, MA

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$53,019.20 - $64,313.60

The Application Analyst II handles more complex application issues and participates in project implementations and upgrades. They analyze business requirements, design solutions, and ensure changes align with organizational objectives. This role provides guidance to junior analysts and contributes to process improvements and system optimization. The analyst serves as a key resource for IT and business teams, supporting effective application use and performance.

This Application Analyst II position reports to the Senior Manager, Digital Consulting Services within IS Strategic Planning & Performance (SPP) at Dana-Farber Cancer Institute and sits on the Collaboration & Productivity Tools (CPT) team, which supports a portfolio of solutions that enable staff to work more efficiently and effectively. In this role, the analyst partners with stakeholders to gather requirements, evaluate tool capabilities, and recommend and implement effective solutions. Responsibilities include designing, configuring, and building low-code and no-code solutions to streamline workflows and automate processes, as well as administering and optimizing collaboration and productivity platforms. The analyst also supports daily operations, including ServiceNow queue management, break/fix support, access requests, and user assistance, while coordinating with relevant Mass General Brigham (MGB) resources. The ideal candidate brings strong experience with collaboration platforms, low-code tools, system administration, and productivity technologies such as Quickbase, Smartsheet, Dropbox, SurveyMonkey, Panopto, LinkedIn Learning, and Microsoft 365 applications including SharePoint, Teams, Forms, and Power Apps.

This position is funded through September 2028, with the potential for extension.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Primary Duties and Responsibilities

• Application Lifecycle Management: Owns complex application features or modules end-to-end (design → build → test → deploy → support). Leads configuration, customization, and enhancement efforts. Designs and validates integrations and data flows in coordination with engineering and infrastructure teams.
• Business Analysis & Solution Design: Leads translation of business requirements into detailed functional specifications. Analyzes business needs and designs digital solutions at the team, department, and enterprise levels. Recommends process and workflow improvements to enhance efficiency and data quality.
• Testing & Quality Assurance: Develops and executes comprehensive test plans to ensure software reliability. Oversees testing cycles and validates production readiness, considering downstream, upstream, and cross-functional dependencies to minimize risk and maintain stable operational flows.
• Operational Support & Incident Management: Resolves complex application issues and manages multiple initiatives concurrently. Leads major incident response and problem management efforts. Implements preventive fixes to reduce recurring issues.
• Training, Documentation & Knowledge Management: Designs training programs and advanced end-user documentation. Serves as a subject matter resource for users and support teams.
• Collaboration & Vendor Partnership: Delivers high-quality, customer-focused support. Collaborates closely with vendors, developers, and cross-functional teams. Coordinates releases and supports adoption of new functionality.
• Leadership & Mentorship: Mentors junior analysts. Defines support standards and best practices.

Knowledge, Skills and Abilities

• Knowledge of developing, configuring, supporting, or operating software applications.
• Proven ability to gather requirements, document workflows, and coordinate UAT for small to medium initiatives.
• Intermediate application configuration skills and workflow understanding.
• Strong communication and interpersonal skills with technical and non-technical users across teams.
• Proficiency with Microsoft 365 and common productivity tools.
• Strong understanding of SDLC and ITIL concepts.
• Ability to prioritize and manage multiple assignments, including small initiatives, with minimal guidance.
• Able to apply knowledge of one or more application domains (e.g. EHR, ERP, CRM, HRIS) to support configuration, workflows, and user needs.
• Supports change and release activities; applies integration knowledge, including data mapping and log/trace analysis, under guidance.

Minimum Job Qualifications

• High school/GED/Diploma required.
• Bachelor's degree in Computer Science, Information Systems or related field preferred.
• 4 years of Information Technology experience supporting business or clinical systems applications required.
• Information Technology experience supporting business or clinical systems applications in a healthcare environment preferred.

License/Certification/Registration Required:

• None

Supervisory Responsibilities:

• None

Patient Contact:

• None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$90,900.00 - $101,800.00

This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Under the direction of the scheduling operations management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with department scheduling guidelines for existing patients
• Obtains detailed clinical information face-to-face, by telephone or electronically
• May provide basic information regarding the need for insurance referral(s)
• Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority
• Performs independent patient and outside provider call triaging and assists in directing patient flow
• Serves as a liaison between patient/family/provider
• Resolves issues directly or ensures appropriate management of call by others
• Recognizes emergencies and appropriately responses using standard operating procedures and critical thinking skills
• May be responsible for scheduling numerous complex research protocols, involving extensive interaction with those associated with in-house studies, grant-funded studies and industry-sponsored clinical trials
• Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly
• Requires clinical, operational and regulatory knowledge of the standard of care or clinical trial protocol for the patient population coordinated
• Participates in training for new hires
• Prepares, open, and close provider schedules and handles daily schedule changes
• Conduct slide submission as needed
• Other duties and responsibilities as assigned

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Ability to multi-task and function as an integral member of the team
• Excellent verbal and written communication skills required
• Excellent computer, customer service, problem solving, and organizational skills required

MINIMUM JOB QUALIFICATIONS:

The position strongly prefers a bachelor’s degree in health administration or a related field, along with up to 1 year of experience in healthcare or customer service.

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT:

Yes, interacts with the adult patient population.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$45,500.00 - $54,400.00

The Clinical Assistant is responsible for direct care provided to patients and for contributing to efficient operations in the patient care environment. Direct patient care activities include, but are not limited to, obtaining vital signs, drawing and collecting blood samples and assisting nursing/medical staff in performing invasive procedures, such as bone marrow aspirates. Indirect patient care activities include those that support clinic operations such as ordering and stocking clinical supplies and patient education materials, transporting patients and specimens as needed, and monitoring the environment of care.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

• Ensures proper patient identification and maintains patient safety, privacy, confidentiality and follows guidelines under HIPAA.
• Obtains and records vital signs, pain screens, weights and heights accurately into Electronic Medical Records (EMR).Reports changes and/or abnormalities in vital signs; findings that are outside of defined parameters; and changes in patient’s conditions to the nursing/medical staff in a timely manner.
• Obtains specimens (urine, stool, sputum, etc.) and ensures accurate labeling in presence of patient.Instructs patients/family members in collecting specimens.
• Performs phlebotomy and EKG as applicable and is competent in the two patient identifier practice.
• May precept with specific training.
• Assists with disease center specific procedural needs as applicable.
• Transports patients, medical records, specimens, blood components, equipment and supplies in accordance with Institute policy.
• Ensures that all patients on schedule are accounted for and communicate with providers/patients and colleagues as to approximate wait times.
• May be required to assist with research specific patient data entry as required.
• Assures that all clinical areas have an adequate stock of medical supplies, equipment, and forms.
• Assist with medical record preparation.
• Properly cleans and maintains equipment and patient care environment.
• Maintains a working knowledge of current computer systems used in clinical areas.
• Understands and utilizes the telephone/pager systems, including text paging staff, call system and emergency response system.
• Provides proactive instruction and time expectations to patient and family.
• Communicates patient and family status difficulties and concerns to appropriate staff.
• Attends mandatory training and education sessions, completes mandatory annual competency assessments and follows Institute policies.
• Accepts additional responsibilities based on the changing needs of patients, families, staff and unit.

Knowledge, Skills and Abilities:

o Excellent organizational, communication and interpersonal skills.
o Ability to work as an effective member of an interdisciplinary team.
o Ability to function in a busy work setting with patients with complex needs.
o Demonstrates proficiency in technical skills.
o Demonstrates respectful and courteous behavior toward peers, co-workers, visitors and management.

Minimum Job Qualifications:

• High School Diploma or GED required; college coursework preferred.
• Clinical Qualification:
o Completion of an accredited Medical Assistant Program inclusive of an externship; or
o 1 year of experience in a Medical Assistant, Clinical Assistant, Certified Nursing Assistant or related clinical role (i.e. Emergency Medical Technician, Clinical role with military environment or Emergency department technician experience).
o In some cases, Nurse Students in an accredited Bachelor’s program with at least 2 completed clinical rotations may be considered.
• Applies Institute policies and procedures to resolve routine issues.Works on problems of limited scope.Builds stable working relationships internally.

License/Certification/Registration Required:

• Phlebotomy certification may be preferred based on location (Yawkey 2, Satellites).
• BLS Certification required within 60 days of hire.

Supervisory Responsibilities:

No

Patient Contact:

Yes, all ages.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$47,840.00 - $58,024.00

The Office of Data Quality (ODQ) provides research support to the Dana-Farber/Harvard Cancer Center with a focus on quality assurance, quality control, and process improvement. Functions of ODQ include protocol subject registration and randomization, clinical research auditing, data and safety monitoring, quality control of DF/HCC initiated clinical trial data, participation in general clinical trials education, and committee management.

The Clinical Trial Data Manager III (CTDM III) reports to the Director of ODQ. The Clinical Trial Data Manager III performs analytical and regulatory work directly related to DFHCC’s policies, reporting requirements and adherence to local, state, and federal regulations. This position is responsible for independent application of advanced knowledge in the area of clinical research, quality assurance, and data sciences to advance DFHCC’s mission. This role requires comprehension of research study design, and significant judgment in applying data standards and best practices to novel research constructs. In doing so, the Clinical Trial Data Manager III works closely with investigators, research teams, and biostatisticians to ensure the integrity and quality of clinical trial data.

This position's work location is fully remote, never on campus. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

PRIMARY DUTIES & RESPONSIBILITIES:

The primary role of the Clinical Trial Data Manager III is to interpret DF/HCC policies, clinical trial protocols, clinical trial agreements, applicable regulations, GCP, and best practices in order to make decisions regarding the quality of clinical trial data and the appropriateness of data use and release. The Clinical Trial Data Manager III must independently determine whether data is sufficiently complete and accurate, and a request for data release for the defined business use is appropriate per policies, regulations, and best practices. The Clinical Trial Data Manager III has the authority to expedite or delay the release of clinical trial data accordingly.

Project Support/Management:

• Ensures clinical trial data collected throughout the conduct of a protocol are complete and accurate. Monitors the timely submission and completeness of clinical trial data entry, perform edit checks on the data, issue and resolve data queries, and perform other quality control and data cleanup tasks.
• Appropriately triages and prioritizes assigned Data Requests. Manages assigned tasks to meet deadlines.
• Using InForm EDC, reviews data captured on electronic case report forms to verify completion per protocol requirements.
• Reviews program-generated queries and responses, reissues queries as appropriate, and closes queries upon resolution.
• Ensure coding of Adverse events meets both study and regulatory requirements.
• Generates query reports for distribution to study teams.
• For all types of data requests, performs logical edit checks on the data and reviews trends in the data to identify potential errors. Manually issues queries in response.
• Collaborates with the study monitors to determine appropriate validation process for each data field. Tracks monitors’ review, source verification, and query resolution.
• Prepares and extracts data sets from the database and transfer to the study statisticians and appropriate staff to aid in analysis.
• Performs other related quality control tasks to identify discrepancies and violations. Reports findings to investigators or ODQ leadership as appropriate.

Quality Assurance:

• Monitors completeness and timeliness of clinical trial data entry.
• Generates missing data reports for distribution to research teams.
• Reviews missing data reports for significant non-compliance and notifies investigators or ODQ leadership as appropriate.
• Generates data reports for review by DF/HCC oversight committees (e.g., DSMB, DSMC).
• Determines when and whether data is of acceptable quality for release in response to a data request.

Customer Service:

• Acts as a resource for investigators and study teams for items related to clinical trial data
• Communicates directly with investigators and research teams regarding discrepancies and data entry processes. Monitors shared mailbox and is responsible for ensuring timely responses to all inquiries.
• Provides superior customer service when handling research team requests and responding to questions.
• Guides research teams and investigators by encouraging best practices and assisting in the education of study team members on protocol-specific data entry requirements.
• Coordinates with research teams to prepare data for analysis and/or study completion.

Database Management:

• Verifies the accuracy and completeness of information within various systems that support clinical trial operations.
• Reviews critical data fields in the OnCore Clinical Trials Management System to ensure accuracy and consistency with institutional and departmental policies.
• Performs quality control activities on data present in various systems to identify errors or discrepancies.
• Generates reports from various systems for comparison and to aid in the conduct of quality control processes.

In fulfilling the above duties, the Clinical Trial Data Manager III will interpret DF/HCC policies, applicable regulations, GCP, and best practices in order to evaluate the quality of clinical trial data and make decisions regarding data release. The Clinical Trial Data Manager III has independent decision-making authority to determine whether data is sufficiently complete and accurate for the requested business use and may expedite or delay the release of clinical trial data accordingly.

The Clinical Trial Data Manager III will act as lead data manager for a large and complex data request that requires collaboration among multiple CTDMs. This involves coordinating communication and data review assignments with members of the team and tracking completion towards deadlines. The Clinical Trial Data Manager III will support updates to internal policies and work instructions, and training and mentorship of new team members and junior staff. The Clinical Trial Data Manager III will represent ODQ in meetings with other departments, investigators, and research teams.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Ability to communicate clearly and effectively with written and verbal English.
• Complex problem-solving skills.
• Ability to work independently.
• Knowledge of clinical trial regulations and procedures, data management processes and database-related technical skills.
• Ability to performing more advanced quality control processes.
• Strong understanding of data management processes and is able to resolve complex issues and questions independently.
• Able to provide input on overall data quality planning, procedures, and systems with an eye towards consistent improvement.
• Able to handle some projects independently, and work with CTDMs and/or the Manager of CTDM on larger projects.
• Ability to perform larger and more complex projects independently.
• Demonstrates significant database management expertise, a strong understanding of internal procedures and the relationship between connected systems and databases (e.g.InForm, OnCore, Epic, BOE, COE)
• Assist Manager of CTDM in allocating and prioritizing workloads for multiple projects, as needed
• Mentor and train CTDMs in query management and other CDM related activities
• Able to provide input on and assist the Manager of CTDM in drafting and revising departmental work instructions.
• Able to generate high-level reports and lead projects to completion.

MINIMUM JOB QUALIFICATIONS:

• Bachelor’s degree in a scientific specialty or other relevant major preferred, or equivalent work experience. Master’s degree (MPH, Biostatistics, Social Sciences, or other relevant fields) preferred.
• 3 years of relevant clinical research experience, including data collection, maintenance or monitoring.
• A strong understanding of regulatory requirements and best practices related to the conduct of human subject research (e.g., FDA regulations, ICH GCP) is required.
• Experience with electronic data capture systems and electronic case report forms (InForm preferred).
• Exceptional knowledge and/or experience in research methods, database design and programming are preferred.

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT:None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$102,000.00 - $113,000.00

In collaboration with a physician, the Oncology NP/PA manages outpatient care. The NP/PA is responsible for acute and chronic problems associated with such disease, treatment and/or conditions. The NP/PA provides anticipatory guidance, patient and family education, and psychological and emotional support. The NP/PA has prescriptive authority which includes schedule II through V controlled substances in the Commonwealth of Massachusetts.

The NP/PA is a member of an interdisciplinary care team that requires effective communication and collaboration with co-workers at the Institute in addition to collaborating institutions and agencies. The role requires critical thinking, an understanding of research principles and practices and leadership that improves the quality of care and advances nursing/medical care within the work setting and throughout the community. The NP/PA takes advantage of formal and informal learning opportunities to strengthen his or her knowledge base in support of the Institute’s Mission, Vision and Core Values.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

NP Qualifications:

• Authorization to practice in an expanded role as a Nurse Practitioner in the Commonwealth of Massachusetts
• Current certification from a nationally recognized accrediting body approved by the Massachusetts Board of Registration in Nursing for Nurse Practitioners
• Minimum of 24 contact hours beyond generic education in pharmacotherapeutics
• Masters degree in Nursing
• Minimum of 1 year oncology nursing experience or 1 year Nurse Practitioner experience
• Oncology Nurse Practitioner experience preferred
• In possession of Massachusetts Department of Public Health and Federal DEA numbers
• Certification in Oncology Nursing preferred - OCN, AOCN, CPON, BMTCN, CPHON 

Terms and Conditions of employment for Nurse Practitioners at Dana-Farber are governed by a collective bargaining unit through the Massachusetts Nurses Association at our Longwood, Chestnut Hill, and Merrimack Valley locations.

PA Qualifications:

 A Master’s Degree and successful completion of an AAPA/NCCPA accredited Physician Assistant Studies program are required.   Must be NCCPA Certified and licensed to practice as a Physician Assistant in Massachusetts.  Must maintain current DEA and Massachusetts Controlled Substance Licenses, and complete 100 hours of CME according to national and state regulations during each 2 year period of employment.

 PA I:      No professional experience required.

PA II:     2 years of qualifying professional Physician Assistant experience 

PA III:    5 years of qualifying professional Physician Assistant experience 

  Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

 Physician Assistant: $126K - $283K based on years of relevant experience

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$130,321.87 - $293,282.93

In collaboration with a physician, the Oncology NP/PA manages outpatient care. The NP/PA is responsible for acute and chronic problems associated with such disease, treatment and/or conditions. The NP/PA provides anticipatory guidance, patient and family education, and psychological and emotional support. The NP/PA has prescriptive authority which includes schedule II through V controlled substances in the Commonwealth of Massachusetts.

The NP/PA is a member of an interdisciplinary care team that requires effective communication and collaboration with co-workers at the Institute in addition to collaborating institutions and agencies. The role requires critical thinking, an understanding of research principles and practices and leadership that improves the quality of care and advances nursing/medical care within the work setting and throughout the community. The NP/PA takes advantage of formal and informal learning opportunities to strengthen his or her knowledge base in support of the Institute’s Mission, Vision and Core Values.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

This position is with the Center for Cancer Therapeutic Innovation

20 hour per week

100% on site

NP Qualifications:

• Authorization to practice in an expanded role as a Nurse Practitioner in the Commonwealth of Massachusetts
• Current certification from a nationally recognized accrediting body approved by the Massachusetts Board of Registration in Nursing for Nurse Practitioners
• Minimum of 24 contact hours beyond generic education in pharmacotherapeutics
• Masters degree in Nursing
• Minimum of 1 year oncology nursing experience or 1 year Nurse Practitioner experience
• Oncology Nurse Practitioner experience preferred
• In possession of Massachusetts Department of Public Health and Federal DEA numbers
• Certification in Oncology Nursing preferred - OCN, AOCN, CPON, BMTCN, CPHON 

Terms and Conditions of employment for Nurse Practitioners at Dana-Farber are governed by a collective bargaining unit through the Massachusetts Nurses Association at our Longwood, Chestnut Hill, and Merrimack Valley locations.

PA Qualifications:

 A Master’s Degree and successful completion of an AAPA/NCCPA accredited Physician Assistant Studies program are required.   Must be NCCPA Certified and licensed to practice as a Physician Assistant in Massachusetts.  Must maintain current DEA and Massachusetts Controlled Substance Licenses, and complete 100 hours of CME according to national and state regulations during each 2 year period of employment.

 PA I:      No professional experience required.

PA II:     2 years of qualifying professional Physician Assistant experience 

PA III:    5 years of qualifying professional Physician Assistant experience 

  Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

 Physician Assistant: $126K - $283K based on years of relevant experience

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$130,321.87 - $293,282.93

The Clinical Research Coordinator (CRC) will work within the Breast Oncology clinical research program and support the research team in the overall conduct of clinical trials using Good Clinical Practice under the auspices of the Principal Investigator and the Clinical Research Manager. The CRC will be responsible for the primary data collection and management of patient clinical information as it pertains to participation in clinical trials. Ensures timely facilitation of trial assessments per protocol and collection of protocol related samples including shipment to outside entities as required. Will support and maintain participant/subject trial binders and may maintain regulatory binders, to ensure study compliance with all state, federal, and IRB requirements. May be responsible for pertinent IRB protocol submissions. This individual may also screen patients for protocol eligibility, obtain informed consent for non-treatment trials, and register study participants with the clinical trials management system, ONCORE. Some travel may be required.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Oversight of the clinical trials start-up process from receipt of protocols through the Scientific Review Committee and IRB submissions, and site activation activities.
• Responsible for data reporting and management, collection of source documents, use and development of case report forms, adverse events reporting, filing, and archiving of study records, and resolution of data queries.
• May prepare and or complete regulatory related reports and IRB submissions.  Maintain and organize study participant/subject trial binder and regulatory binders, enter all required study data on an ongoing basis and as applicable.
• Ensure all study related samples are collected, properly prepared, and shipped according to the protocol requirements and IATA/DOT regulations.
• Collaborate with other departments such as Protocol Scheduling, Materials Management, the Clinical Research Laboratory, Pharmacy, Research Nursing, and other departments, as needed per the requirements of the clinical trial.
• Responsible for organizing and preparing for both internal and external auditing and study monitoring visits.
• Coordination and management of clinical trials throughout the trial life cycle, including communication with sponsors and regulatory authorities.
• Close-out of clinical trials, including contributing to research articles, audit preparation, and communication with regulatory agencies and other disciplines involved.
• Interact with study participants as directed/required by the protocol and/or study team.
• May be responsible for tissue sample collection per trial requirements.
• Responsible for data entry of Subject Visit Tracking information into Clinical Trial Management System contemporaneously with medical visits, assessments, and other subject-specific information.
• Responsible for data entry of time and effort spent on study-specific activities and other administrative tasks into Clinical Trial Management System contemporaneously with work completed.
• Responsible for data entry of study-specific activity, including but not limited to monitor visits, external site enrollment, amendments, receipt of Safety Reports, etc. into Clinical Trial Management System contemporaneously with activity completed.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Excellent organization and communications skills required. 
• Strong interpersonal skills – ability to effectively interact with all levels of staff and externals contacts.
• Must be detail oriented and have the ability to follow-through. 
• Ability to effectively manage time and prioritize workload.  
• Must practice discretion and adhere to hospital confidentiality guidelines at all times. 
• Must have computer skills including the use of Microsoft Office.

MINIMUM JOB QUALIFICATIONS:

• Bachelor’s Degree or 1 year of Dana-Farber Associate Clinical Research Coordinator experience required.
• 0-1 years of experience working in a medical or scientific research setting or comparable technology orientated business environment preferred.   

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT: All positions: May have contact with Adult and Pediatric patients of all ages and populations.  May distribute protocol schedules, quality of life surveys or other study-related questionnaires, subject diaries, and/or conduct follow-up communication with patients

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$48,100.00 - $54,400.00

The Pharmacy Department at the Dana-Farber Cancer Institute places emphasis on the values of reliability, professionalism, cooperation, teamwork, communication, positivity and inclusiveness. The Pharmacy Technician III, Infusion is responsible for providing technical support to pharmacy operations under the supervision of a licensed pharmacist. The Pharmacy Technician III, Infusion will staff in pharmacy locations/areas as required. Additional responsibilities may include regulatory and compliance duties, projects, and conducting the training and orientation processes of new pharmacy employees.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Practices as a pharmacy technician in accordance with all federal, state, DFCI and Joint Commission policies, regulations and standards
• Fills medication orders according to policy, including proficiency with the most complex preparations
• Ensures timely delivery of medication orders and/or supplies.
• Utilizes multiple systems such as EHR (Electronic Health Record, Inventory Management Systems and other systems to complete and document duties. Identify issues, troubleshoot and triage as necessary
• Maintains the Pharmacy inventory: sorting, stocking, rotation of stock, expiration date checking and assessment of par-levels
• Performs and documents quality control steps as required for safety and regulatory requirements
• Performs cleaning of sterile and non-sterile areas of the pharmacy as assigned.
• Conducts the training and orientation of staff members in any area
• Communicates and escalates issues or problems
• Provides on-going support to more junior staff
• Creates and/or revises training documentation and resources for staff education.
• May be assigned to cross-cover other locations or areas (e.g. materials management, outpatient, infusion, etc.)
• Performs other duties as assigned
• Performs sterile and non-sterile compounding of predominately hazardous drugs in compliance with USP <795>, USP <797>, USP <800>, DFCI policies and procedures and, when applicable research protocols
• Coordinates sterile compounding operations
• May be assigned to cross-cover other infusion areas / locations or assigned to specialty areas such as Materials Management, Research or Pediatrics
• Ensures compliance with requirements of medications within Research Protocols as assigned
• Maintains and supports Automated Dispensing cabinets including Federal controlled substance retrieving from Return drawer
• Stocking emergency medication as appropriate by site
• Sets up and logs pharmacy batch compound products
• Site-Specific Infusion Technician Duties May Include:
• Provides ADS downtime support. Applicable to Chestnut Hill, Satellites and Pediatric
• Coordinates management of inventory (e.g. ordering and receiving, par level adjustments, storage space allocation, and proper product labeling, drug shortage management, NDC maintenance). Applicable to Chestnut Hill, Satellites and Pediatric
• Demonstrates proficiency in the coordinator role. Applicable to Longwood (Yawkey 5)

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Ability to accurately perform complex pharmaceutical calculations
• Ability to utilize pharmacy technology systems
• Full proficiency in aseptic technique and the compounding of sterile products
• Full proficiency in compounding of non-sterile products
• Ability to independently troubleshoot issues and assist in resolution or escalation to the appropriate resource
• Ability to treat all others (fellow pharmacy staff, patients, nurses, providers, support personnel, etc.) with the utmost professionalism and respect
• Ability to effectively work within a collaborative team-focused environment
• Participate in department meetings and functions to promote a successful and efficient pharmacy workgroup
• Ability to train and orient new staff
• Ability to effectively communicate both orally and in writing
• Demonstrated critical thinking skills (ability to analyze information objectively and make a reasoned judgment)
• Strong attention to detail

MINIMUM JOB QUALIFICATIONS:

The position requires a high school diploma or current enrollment in an accredited entry-level degree program for Pharmacy or a related field. The position also requires 5 years of pharmacy technician experience, including at least 2 years of sterile compounding experience and 1 year of hazardous compounding experience. Additionally, the position requires Massachusetts Board of Pharmacy Registration as a Pharmacy Technician and National Pharmacy Technician Certification (PTCB or ExCPT). If certified with ExCPT, PTCB certification must be obtained within 1 year of hire. For roles at Londonderry or Merrimack Valley satellite locations, the position requires New Hampshire Board of Pharmacy Registration as a Pharmacy Technician.

 

SUPERVISORY RESPONSIBILITIES: None

 

PATIENT CONTACT: None

To learn more about why you should join the Pharmacy Department at Dana-Farber, please copy and paste the link below into your browser:Pharmacy | Careers at Dana-Farber - Dana-Farber Cancer Institute | Boston, MA

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$70,366.40 - $78,457.60

Under supervision and in accordance with established policy and procedure statements, the Respiratory Therapist evaluates, delivers, and monitors the cardiopulmonary needs of pediatric and adult patients seen at the Institute. At time of hire, the therapist is required to review the policies and procedures of the department. During the process of orientation, the Respiratory Therapist is prepared to work autonomously in assessing, coordinating, and delivering the required care to meet the patient’s cardiopulmonary needs. The Therapist is involved with diagnostic testing, outpatient care, patient education, education, continuing care in the home environment and staff education. The Therapist takes into consideration the age related, cultural and religious diversity of each patient when providing care.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

• Provides a variety of Respiratory Care Services to Dana Farber Cancer Institute main campus (Boston) and Chestnut Hill campus 
• Applies scientific principles for the identification, prevention, and remediation of pulmonary and cardiopulmonary dysfunction
• Provides and coordinates the delivery of medical gases 
• Administers aerosolized medications
• Works with a multidisciplinary team to maintain natural and artificial airways
• Participates in cardiopulmonary resuscitation as part of a multidisciplinary code team
• Performs pulmonary function testing (spirometry, lung volumes, diffusing capacity, MIPS/MEPS, pre/post bronchodilator testing)
• Performs exercise oximetry testing
• Provides education of respiratory care procedures and respiratory related issues to patients and families
• Provides consultation services and teaching of respiratory related issues to other providers as needed
• Performs routine maintenance, daily calibration, and quality control procedures on complex pulmonary function testing equipment
• Completes documentation of all necessary information related to patient care, treatments administered, and responses to treatment in the electronic medical record
• Maintains appropriate department records (competencies, certifications etc.)
• Performs all other duties as assigned by the Director of the Respiratory Care Department

Knowledge, Skills and Abilities:

Fully competent in all aspects of their job description; Successfully completed the Respiratory Care Department competencies and the designated probationary period.

Demonstrated mastery of most clinical skills and ability to focus on improving other skills as necessary; skills include assessment skills and the active assessment of respiratory therapies needed and procedures according to the respiratory protocols. 

Minimum Job Qualifications:

• ACLS course completion (Required during 1st 3-6 months of orientation)
• 2 years of respiratory therapy experience required
• A.S. / B.S. in Respiratory Care preferred

License/Certification/Registration Required:

Current license by the MA Board of Respiratory Care required, RRT - Registration by the N.B.R.C. required.  CPFT / RPFT - Certification / Registration by the N.B.R.C preferred.

Supervisory Responsibilities:

None

Patient Contact:

Yes

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$99,600.00 - $109,800.00

The Translational Research Project Manager I (TRPM I) oversees the daily coordination and management of GI Oncology translational and biobanking research projects, which involves collecting various biological samples and clinical data. This role supports grant applications, progress reports, project initiation, regulatory compliance, and patient identification for research projects. The TRPM I bridges clinical and laboratory research by supporting both types of investigators. Additionally, the TRPM I indirectly supervises research coordinators and independently manages a portfolio of projects for each investigator. The specific tasks and responsibilities of the TRPM I vary based on departmental and investigator needs.

This position’s work location is hybrid with 2-3 days onsite per week in Boston, MA. The selected candidate may only work remote days from a New England state (ME, VT, NH, MA, CT, RI).

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Independent Project Management: Operate independently under the guidance of a senior manager, ensuring effective oversight and management of assigned projects. This involves coordinating various aspects of the project lifecycle, from initiation to completion, to meet research objectives.
• Grant Support: Assist the Principal Investigator (PI) with grant applications and progress reports, playing a crucial role in securing funding for research initiatives. This includes gathering necessary data, preparing documentation, and ensuring timely submission to funding bodies.
• Regulatory Compliance: Support the PI in meeting regulatory requirements, including protocol submissions, amendments, and deviation filings. This ensures that all research activities complies with legal and ethical standards, safeguarding the integrity of the projects.
• Collaborative Meetings: Lead and participate in meetings with internal and external collaborators, fostering communication and collaboration among research teams. These meetings are essential for aligning project goals, sharing updates, and addressing any challenges that arise.
• Staff Supervision Assistance: Assist Clinical Research Managers or Senior Translational Project Managers in supervising staff involved in project areas. This includes providing guidance, monitoring performance, and ensuring that team members adhere to project timelines and objectives.
• Project Coordination: Responsible for the day-to-day coordination of research projects, ensuring that all tasks are executed efficiently and effectively. This involves managing schedules, resources, and communications to keep projects on track.

Knowledge, Skills and Abilities

• Basic understanding of translational research principles and biobanking processes.
• Basic knowledge of regulatory affairs, research ethics, and responsible conduct of research
• Familiarity with grant application procedures and regulatory compliance requirements.
• Basic understanding of data collection and management practices in research settings.
• Awareness of ethical considerations in clinical research and patient data handling.
• Strong organizational skills for managing day-to-day project tasks.
• Effective communication skills for interacting with research teams and stakeholders.
• Competency in using project management software and tools.
• Ability to draft clear and concise reports and documentation.
• Ability to work independently under general supervision.
• Capability to assist with basic grant and regulatory documentation.
• Ability to identify and resolve minor issues in project execution.
• Capability to support the integration of clinical and laboratory research efforts.

Minimum Job Qualifications

• Bachelor’s degree is required, Biology, biomedical sciences, public health, or related discipline.
• Three (3) years of experience in clinical research or project management, preference for experience in translational research projects.
• Experience with basic project management tasks, such as coordinating meetings and maintaining documentation.
• Experience in an academic institution with a proven track record of success in the clinical research field is preferred.
• Experience in knowledge of regulatory affairs, research ethics, and Responsible Conduct of Research (RCR) is preferred.
• Experience with basic grant writing and regulatory documentation is beneficial.

License/Certification/Registration Required: none

Supervisory Responsibilities: No

Patient Contact: None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$79,400.00 - $91,900.00

The Clinical Assistant is responsible for direct care provided to patients and for contributing to efficient operations in the patient care environment. Direct patient care activities include, but are not limited to, obtaining vital signs, drawing and collecting blood samples and assisting nursing/medical staff in performing invasive procedures, such as bone marrow aspirates. Indirect patient care activities include those that support clinic operations such as ordering and stocking clinical supplies and patient education materials, transporting patients and specimens as needed, and monitoring the environment of care.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

• Ensures proper patient identification and maintains patient safety, privacy, confidentiality and follows guidelines under HIPAA.
• Obtains and records vital signs, pain screens, weights and heights accurately into Electronic Medical Records (EMR).Reports changes and/or abnormalities in vital signs; findings that are outside of defined parameters; and changes in patient’s conditions to the nursing/medical staff in a timely manner.
• Obtains specimens (urine, stool, sputum, etc.) and ensures accurate labeling in presence of patient.Instructs patients/family members in collecting specimens.
• Performs phlebotomy and EKG as applicable and is competent in the two patient identifier practice.
• May precept with specific training.
• Assists with disease center specific procedural needs as applicable.
• Transports patients, medical records, specimens, blood components, equipment and supplies in accordance with Institute policy.
• Ensures that all patients on schedule are accounted for and communicate with providers/patients and colleagues as to approximate wait times.
• May be required to assist with research specific patient data entry as required.
• Assures that all clinical areas have an adequate stock of medical supplies, equipment, and forms.
• Assist with medical record preparation.
• Properly cleans and maintains equipment and patient care environment.
• Maintains a working knowledge of current computer systems used in clinical areas.
• Understands and utilizes the telephone/pager systems, including text paging staff, call system and emergency response system.
• Provides proactive instruction and time expectations to patient and family.
• Communicates patient and family status difficulties and concerns to appropriate staff.
• Attends mandatory training and education sessions, completes mandatory annual competency assessments and follows Institute policies.
• Accepts additional responsibilities based on the changing needs of patients, families, staff and unit.

Knowledge, Skills and Abilities:

o Excellent organizational, communication and interpersonal skills.
o Ability to work as an effective member of an interdisciplinary team.
o Ability to function in a busy work setting with patients with complex needs.
o Demonstrates proficiency in technical skills.
o Demonstrates respectful and courteous behavior toward peers, co-workers, visitors and management.

Minimum Job Qualifications:

• High School Diploma or GED required; college coursework preferred.
• Clinical Qualification:
o 2 years of equivalent experience in a medical setting.
• Developing technical expertise, applies Institute policies and procedures to resolve a variety of issues.Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
• Exercises judgment within defined procedures and practices to determine appropriate action.Builds productive internal/external working relationships.
o In some cases, Nurse Students in an accredited Bachelor’s program with at least 2 completed clinical rotations may be considered.
• Applies Institute policies and procedures to resolve routine issues.Works on problems of limited scope.Builds stable working relationships internally.

License/Certification/Registration Required:

• Phlebotomy certification may be preferred based on location (Yawkey 2, Satellites).
• BLS Certification required within 60 days of hire.

Supervisory Responsibilities:

No

Patient Contact:

Yes, all ages.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$50,000.00 - $62,853.73

The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI). As the first point of contact, this role is critical to a patient’s experience and their entry into the DFCI system. PRs provide call center and administrative support for aspects of patient care within the Dana-Farber Welcome Center. PRs work in a call center environment in conjunction with their supervisor and other PRs. They work as a team to problem-solve and collaborate with the goal of providing an excellent patient experience. The PR role is essential to Institute operations, simultaneously working with multiple disease centers and serving as the primary triage point for connecting patients with the most appropriate group to meet their needs. As a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across multiple disease centers in accordance with the DFCI Customer Service Standards. This role requires excellent customer service skills and comfort with multitasking and problem solving.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Serves as the first point of contact and liaison for patients or referring providers by triaging calls and resolving questions directly whenever possible
• Possesses a level of independence requiring knowledge of multiple disease specific programs
• Provides administrative support and coordination for all aspects of patient care for patients, primarily focused on supporting incoming telephone calls
• Triages issues and answers general questions, with the goal of resolving requests in real time. If unable to answer all patient questions, triage to or take detailed message for disease center team
• Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills
• Provides general institute, disease, or program-specific information to callers/patients within the scope of knowledge and authority
• Performs other administrative duties and tasks as requested by Manager/Supervisor
• Able to quickly comprehend and implement new concepts or modifications to processes
• Collaborates with disease center team to ensure seamless coverage and task management in times of both full and partial staffing levels
• Ensures quality clinical care and adherence to standard operating procedures and compliance requirements

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Ability to function as an integral member of a team
• Excellent communication, organizational, time management, and customer service skills
• Strong attention to detail
• Ability to multi-task and problem solve on the spot
• Excellent phone etiquette
• PC proficiency; ability to learn new software quickly
• Knowledge of medical terminology is a plus

MINIMUM JOB QUALIFICATIONS:

The position requires a high school diploma or GED, with a bachelor’s degree preferred. Administrative and/or customer service experience is strongly preferred, and experience in a call center or phone service setting is also preferred.

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT:

Yes, this position entails patient contact and communication. Methods of contact are primarily by phone, but may be in person, written letter or patient portal (Partners Patient Gateway). Age population served will depend upon clinical area assigned.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$41,200.00 - $46,500.00

*32 Hour/Week Position*

The Clinical Assistant is responsible for direct care provided to patients and for contributing to efficient operations in the patient care environment. Direct patient care activities include, but are not limited to, obtaining vital signs, drawing and collecting blood samples and assisting nursing/medical staff in performing invasive procedures, such as bone marrow aspirates. Indirect patient care activities include those that support clinic operations such as ordering and stocking clinical supplies and patient education materials, transporting patients and specimens as needed, and monitoring the environment of care.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

• Ensures proper patient identification and maintains patient safety, privacy, confidentiality and follows guidelines under HIPAA.
• Obtains and records vital signs, pain screens, weights and heights accurately into Electronic Medical Records (EMR).Reports changes and/or abnormalities in vital signs; findings that are outside of defined parameters; and changes in patient’s conditions to the nursing/medical staff in a timely manner.
• Obtains specimens (urine, stool, sputum, etc.) and ensures accurate labeling in presence of patient.Instructs patients/family members in collecting specimens.
• Performs phlebotomy and EKG as applicable and is competent in the two patient identifier practice.
• May precept with specific training.
• Assists with disease center specific procedural needs as applicable.
• Transports patients, medical records, specimens, blood components, equipment and supplies in accordance with Institute policy.
• Ensures that all patients on schedule are accounted for and communicate with providers/patients and colleagues as to approximate wait times.
• May be required to assist with research specific patient data entry as required.
• Assures that all clinical areas have an adequate stock of medical supplies, equipment, and forms.
• Assist with medical record preparation.
• Properly cleans and maintains equipment and patient care environment.
• Maintains a working knowledge of current computer systems used in clinical areas.
• Understands and utilizes the telephone/pager systems, including text paging staff, call system and emergency response system.
• Provides proactive instruction and time expectations to patient and family.
• Communicates patient and family status difficulties and concerns to appropriate staff.
• Attends mandatory training and education sessions, completes mandatory annual competency assessments and follows Institute policies.
• Accepts additional responsibilities based on the changing needs of patients, families, staff and unit.

Knowledge, Skills and Abilities:

o Excellent organizational, communication and interpersonal skills.
o Ability to work as an effective member of an interdisciplinary team.
o Ability to function in a busy work setting with patients with complex needs.
o Demonstrates proficiency in technical skills.
o Demonstrates respectful and courteous behavior toward peers, co-workers, visitors and management.

Minimum Job Qualifications:

• High School Diploma or GED required; college coursework preferred.
• Clinical Qualification:
o 2 years of equivalent experience in a medical setting.
• Developing technical expertise, applies Institute policies and procedures to resolve a variety of issues.Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
• Exercises judgment within defined procedures and practices to determine appropriate action.Builds productive internal/external working relationships.
o In some cases, Nurse Students in an accredited Bachelor’s program with at least 2 completed clinical rotations may be considered.
• Applies Institute policies and procedures to resolve routine issues.Works on problems of limited scope.Builds stable working relationships internally.

License/Certification/Registration Required:

• Phlebotomy certification may be preferred based on location (Yawkey 2, Satellites).
• BLS Certification required within 60 days of hire.

Supervisory Responsibilities:

No

Patient Contact:

Yes, all ages.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$50,000.00 - $62,853.73

Reporting to the Scheduling Supervisor, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. Enjoys working in a busy clinic setting, offering exemplary customer service, and managing complex high-volume scheduling tasks while balancing multiple real- time priorities.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Reporting to the Scheduling Supervisor and working under the guidance of the Lead Clinic Coordinator, this mission critical position is responsible for the following: 

 

Appointment Scheduling:

• Accurately schedules complex appointment sets across disciplines for oncology patients in accordance with scheduling guidelines
• Monitors scheduling reports to ensure accuracy in patient scheduling and to ensure optimization of resource utilization
• Maintains confidentiality of Protected Health Information (PHI)
• Possesses strategic thinking skills, the ability to learn rapidly, multi-task, and adapt quickly to an ever-changing environment.
• Participates in training new team members as requested

 

Patient Experience:

• Delivers outstanding customer service to internal and external customers
• Timely, accurately and curiously responds to the needs of internal and external customers
• Ability to deescalate patient grievances, and maintain customer service standards, and involve floor leadership as necessary

 

Communication and Collaboration:

• Demonstrates ability to effectively communicate across leadership levels and with varying audiences
• Synthesizes and communicates complex information in patient friendly terms
• Obtains detailed scheduling information face-to-face, by telephone, or electronically while performing check-in and check-out functions – i.e. triaging phone calls, double identifying patients, printing appropriate paperwork, coordinating complex schedules; acquiring and entering verbal orders
• Works effectively as a member of the team and across functional teams
• Fosters a sense of shared responsibility among the team

 

Emergency Response:

• Recognizes emergencies and appropriately responds using standard operating procedures

 

Regulatory Compliance and Quality Improvement:

• Compliance with DFCI policies and procedures
• Understanding their role and responsibility in obtaining successful Joint Commission accreditation 
• HIPPA regulation compliance
• Completion of assigned AEU and Health Stream competencies
• Executes registration related processes including: Partners Patient Gateway Enrollment, MASS HiWay, Medicare Secondary Patient Questionnaire (MSPQ), Massachusetts Medical Orders for Life-Sustaining Treatment (MOLST), and Release of Patient Information.
• Actively participates and provides constructive feedback on quality improvement projects

 

Information Technology:

• Maintains a level of competency in all systems including: Epic, Real Time Locating System (RTLS), Outlook
• Actively engaged in system upgrades and effected operational changes 
• Distribution, maintenance, after-use cleaning, and technical troubleshooting issues of patient-use iPads

MINIMUM JOB QUALIFICATIONS:

• Bachelor’s degree preferred. Experience working in a customer service setting preferred.
• Proficiency in technology and complex computer systems required.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Excellent verbal and written communication skills
• Working knowledge of computers and technology
• Excellent customer service
• Ability to function as an integral member of the team
• Strong organizational skills with the ability to multi-task
• Strong problem solving and critical thinking skills
• Demonstrated flexibility and ability to take on additional responsibilities as situations require
• Ability to adapt to ever-changing environment

 

PATIENT CONTACT:

Yes, this position entails patient contact and communication.  Methods of contact are in person, via telephone, written letter or email.  Age population served will depend upon clinical area assigned, (i.e. Pediatric or Adult clinic).  This position may or may not include provision of wheelchair escort services

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$45,500.00 - $54,400.00

Reporting to the Director of Billing Compliance, the Senior Manager of Billing Compliance provides strategic and operational leadership for the organization’s billing compliance program, with responsibility for billing compliance education, auditing, monitoring, and risk mitigation activities that support adherence to federal and state regulations, payor requirements, and industry standards. This role serves as a senior billing compliance subject matter expert and key liaison across compliance, revenue cycle, operations, research, and clinical leadership, while directly managing a team of six staff members, including three Senior Billing Compliance Reviewers. The Senior Manager is responsible for preparing the material and may report to executive leadership and board level committees.

The Senior Manager of Billing Compliance supports key organizational growth initiatives by providing targeted oversight of billing compliance education and awareness programs for physicians, practitioners, coders, billers, and other workforce members; leading audit follow-up, post-audit feedback, and tracking of results; helping establish departmental procedures, workplans, and performance metrics; and supporting organizational initiatives, including Epic build, new clinical partnerships, and ambulatory expansion.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities

• Serve as the organizational expert on billing compliance requirements by providing guidance on federal, state, local, government, and commercial payor regulations affecting hospital and professional billing. Serve as the primary resource for billing compliance matters across all position levels within the organization, advising leadership, providers, staff, and key stakeholders. Maintain current knowledge of diagnosis and procedure coding classifications (i.e., ICD-10-CM, HCPCS Level II, and CPT-4), documentation standards, regulatory developments, and translate changes into practical operational guidance.
• Lead the development and administration of the billing compliance program infrastructure to support consistent, effective, and sustainable operations. Oversee the development, implementation, maintenance, and communication of policies, procedures, standardized workflows, and departmental performance metrics to ensure alignment with applicable laws, regulations, and industry standards. Establish processes for education and training, executive- and board-level reporting, operational support, and integration of new partnerships, service lines, and organizational initiatives.
• Oversee billing compliance audit, monitoring, and risk management activities to identify vulnerabilities and promote corrective action. Coordinate internal and external audits, investigations, focused reviews, probe audits, and full audits based on regulatory policies, industry trends, prior findings, and organizational risk assessments. Prepare written audit reports, communicate recommendations, and present findings to executive leadership as appropriate while ensuring quality, consistency, and completeness in audit activities.
• Support the development and execution of the billing compliance workplan in collaboration with leadership to promote compliant billing and coding practices across hospital and professional services. Evaluate risks associated with operational changes, research billing, new care delivery models, clinical partnerships, hospital development, and ambulatory expansion. Recommend priorities and mitigation strategies based on regulatory guidance, oversight body workplans, and healthcare compliance best practices.
• Design and oversee a comprehensive billing compliance education program to support and guide leaders, staff, physicians, and advanced practice providers. Develop presentations, educational materials, and practical tools addressing billing compliance, coding, and documentation requirements, and provide oversight to staff responsible for curriculum development and maintenance. Deliver ongoing education and targeted guidance to strengthen organizational understanding of compliance expectations and improve billing and documentation performance.
• Cultivate strong cross-functional partnerships and communication channels among compliance, legal, operations, research, revenue cycle, information systems, and clinical leadership. Serve in key committee and governance roles to advance strategic priorities, resolve issues, and promote enterprise-wide alignment of billing compliance matters. Prepare and communicate compliance updates, performance metrics, risk assessments, and strategic recommendations to executive leadership and the Board, as appropriate.
• Provide billing compliance leadership for strategic initiatives and organizational transformation efforts to ensure regulatory requirements are integrated into growth and change management activities. Partner with operational and clinical leaders to embed compliance considerations into workflow design, system configuration, documentation practices, and process improvement initiatives. Support major efforts such as new clinical partnerships, hospital expansion, ambulatory growth, and Epic-related billing build and optimization activities.
• Supervise the billing compliance team. Hire, develop, mentor, and manage staff to achieve departmental and organizational goals. Set clear expectations, provide regular coaching and feedback, and monitor staff performance for quality, productivity, efficiency, and compliance with organizational policies and procedures. Assign work across the team based on departmental priorities, staff expertise, and business needs. Foster career growth, professional development, accountability, collaboration, and a positive, high-performing work environment. Serve as a key member of the team by promoting a culture of integrity, respect, and continuous improvement.

Knowledge, Skills and Abilities

• High ethical standards and commitment to billing compliance with a strong knowledge of healthcare billing regulations and compliance standards.
• Ability to interpret complex billing compliance requirements to organizational policies and procedures.
• Knowledge of CMS (Medicare and Medicaid) and commercial payers billing and documentation.
• Demonstrated proficiency in billing compliance and ethics standards in complex health care environments.
• Commitment and ability to work in a team-based environment, manage patient and highly reputable faculty and interactions/communication with extreme care, patience, confidentiality, and consideration, and maintain an environment with open channels of communication within the Institute with workforce members, patients, and others.
• Excellent organization, attention to detail, technical and analytical skills. Ability to gather relevant information systematically, break down problems into essential components and make sound decisions. Ability to approach problems with curiosity and open-mindedness and offer new ideas, solutions and/or options.
• Demonstrated discretion, diplomacy, and good judgment.
• Effective communication and presentation skills with the ability to clearly and concisely express ideas in groups and one-to-one conversations, formal and informal documents. Ability to adapt strong writing and communications styles to fit the audience.
• Self-starter, positive attitude, ability to work independently, enjoys learning and staying current with industry developments, regulations, and best practices.
• Demonstrated knowledge in setting and achieving challenging goals.
• Adaptability to a fast-paced environment and ability to thrive in a dynamic work setting, balancing multiple responsibilities while maintaining effectiveness.
• Strong interpersonal skills to foster a collaborative team environment.
• Technical capability to utilize multiple information systems and computer applications, including advanced PowerPoint and Excel functions.

 

Minimum Job Qualifications

 

• Bachelor’s degree required. Master’s degree preferred.
• 6 years of experience in billing compliance required.
• 1 year of experience in a management role required.
• Epic EHR experience preferred.
• Familiarity with Adobe Captivate and Elucidat preferred.

 

 

License/Certification/Registration Required:

• Certified coder (AHIMA or AAPC) required.
• Additional specialty coding/auditing certifications required.

 

Supervisory Responsibilities: Yes

• Directly supervises Billing Compliance Reviewers, Senior Billing Compliance Reviewers, and Billing Compliance Educator (6 FTE).

 

Patient Contact: No

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$114,500.00 - $134,700.00

The Regulatory Coordinators (RC) works under the direction of the Principal Investigator(s), Regulatory Operations Manager, Clinical Research Manager and / or directly for the Clinical Trials Office to complete the regulatory requirements of the Breast Oncology clinical research project. The RC coordinates aspects of protocol submissions, prepares and submits regulatory documents, and maintains records on assigned studies to ensure regulatory compliance with DFCI and DF/HCC policies as well as federal regulation and ICH/GCP guidelines. This position will work collaboratively with a variety of personnel at all levels, including faculty and study team members of DF/HCC and external institutions, cooperative groups, clinical trials experts, representatives from the pharmaceutical industry, federal agencies, and other research organizations. Works interactively with the Office for Human Research Studies (OHRS), Office of Data Quality (ODQ) and the Clinical Trials Offices at the various DF/HCC institutions.

This position's work location is fully remote with occasional time on-campus in Boston. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI).

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Prepares and submits all protocol applications, amendments, continuing reviews, and informed consent documents for SRC and IRB review and approval

• Prepares and submits regulatory documentation that may include IND/IDE applications, FDA annual reports, Serious Adverse Event reports, to the appropriate regulatory agencies including the Food and Drug Administration (FDA), Office of Biotechnology Activities (OBA), etc.

• Prepares, maintains and organizes Regulatory files for each assigned study in compliance with study sponsor requirement; Industry sponsor, DF/HCC sponsored etc.

• Maintains various regulatory tracking databases with information related to study recruitment, subject enrollment, and study progress and completion

• Assists in the preparation and coordination of assigned study monitoring and auditing visits with study coordinator, Investigator, DF/HCC ODQ, Industry Sponsors, and third-party auditors

• Track and manage assigned new protocol start-up packet; initiate, facilitate, and monitor study start-up progress to ensure established benchmarks are met

• Communicate and collaborate with clinical trial key stakeholders through the start-up process, provide regular updates and ensure all start-up activities are completed

• Create and maintain tracking for all subsequent submissions to the SRC/IRB; protocol & consent amendments, all required safety reporting, all required deviation, violation, exception, or other event reporting. Ensure various regulatory reporting required are met, Study Sponsor, FDA, IRB etc.

• Establishing and maintaining regular communication with study team, study sponsor, applicable regulatory agencies / offices to ensure all required information is relayed and responsible for the systematic documentation / tracking when applicable

• Serve as facilitator for study team and sponsor regarding study status information, critical safety issues, upcoming protocol, consent and IDB amendments and applicable protocol training; responsible for the systematic documentation / tracking when applicable

• Maintain working knowledge of current regulations, regulatory guidance and or local policies

• Assists Clinical research Manager with regulatory based training and implementation of new or revised regulation, guidance and or local policy

• Present regulatory status for disease group portfolio at applicable research meetings

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Must possess excellent written and oral communication skills, maintain confidentiality of information, demonstrate good decision-making and judgment and have attention to detail and follow-through skills

• Demonstrated organization and time management/prioritization skills with the ability to work independently are required

• Must be proficient in the use of computers, Microsoft applications and databases

• Requires experience with medical terminology

MINIMUM JOB QUALIFICATIONS:

The position requires a bachelor’s degree or 1 year of experience as a Dana-Farber Associate Regulatory Coordinator. Additionally, 0-1 years of experience in a medical, scientific research, or technology-oriented business environment is preferred, along with a basic understanding of clinical trial conduct.  

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT: None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$55,530.00 - $61,700.00