Summary

Job Description:

**$2,000 Sign-on/Retention Bonus**

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

SUMMARY:

Reports to Departmental Administrative Manager, Chair or Chief of the Department. Plans, develops, monitors and coordinates the academic departmental research administrative activities for the department. Works with senior departmental leadership to ensure departmental resources are available for research and collaborates with the Office of Research Administration in space planning, human resource planning and departmental budget planning. Works closely with academic departmental leadership in the development of departmental policies, procedures and education with regard to research in the department. This position offers flexibility to work fully remote.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

Instill Trust and Value Differences

Patient and Community Focus and Collaborate

RESPONSIBILITIES:

Serves as point person and facilitates smooth coordination, communication, and problem resolution between research administration, faculty, divisional and/or departmental leaders, and other hospital and university departments.Coordinates research efforts in the recruitment of new faculty and staff. This may include advising new faculty on transfer procedures, including relocation of equipment and financial arrangements. Is responsible for coordination of facility management staff, new recruits and support departments in the establishment and construction of space for the recruitment program.Leads and coordinates special research-related projects, such as major grant proposals, investigator incentive programs, departmental and divisional reports and statistics. Coordinates transfers of research funding for the purpose of proper reimbursement and allocation of physician salaries on research accounts.Provides direct assistance, guidance, and resources information to departmental faculty seeking funding for research endeavors. Assumes or may assume responsibility for handling complex proposals. Reviews project applications in consideration of project budget, application instructions, sponsor rules and unique requirements, and provisions for recovery of indirect costs. Recommends and negotiates changes to appropriate applications with principal investigators or department administration and/or involved individuals at the other institutions which do not compromise the institution, department or investigators. Verifies all necessary approvals, including Human Subjects, to ensure that guidelines are met. Forwards completed applications to research administration for final approval.Assists in managing the department post-award aspect of projects, which requires sensitivity to the needs of individual investigators, knowledge of sponsor, institutional and departmental requirements, ability to interpret those requirements and competency in addressing the in-house systems (research administration, accounts payable, accounts receivable, finance, purchasing, human resources, payroll and pharmacy). Determines which principal investigator (PI) or administrator may need closer monitoring to prevent activity which could affect the institution negatively. Works closely with the Office of Research Administration to create and execute special monitoring plans for specific projects. May intervene to point out available resources or alternative procedures as appropriate. Develops departmental resources and procedures with regard to the special requirements of clinical trials.In conjunction with the academic department’s goals, develops the departmental research budget. Collaborates closely with the appropriate faculty practice administrator or hospital administrator for the appropriate reimbursement of physician salaries for research. Monitors such budget throughout the fiscal year to ensure appropriate expenditures.As appropriate, coordinates human resource and payroll issues for the department. Interacts with research administration and human resource department regarding new positions, recruiting, hiring of students, job changes, salary reviews and other related policies and procedures to assist Principal Investigators and departmental leadership. May serve as the departmental approver for time and attendance.Creates reports for departmental administration regarding funding levels, grant submission and award activities. Maintains confidential and comprehensive records of salary expenses and other disbursements, recommending adjustments where necessary. Reviews and monitors policy and procedure adherence for purchase orders, travel requests, petty cash vouchers, requisitions for payment including all equipment, maintenance agreements, contracts and subscriptions, assisting where necessary.Reviews, and with assigned signature authority, approves or rejects expenditures for specific projects, including purchase requisitions, check requests, expense vouchers, travel advances, and capital expenditures.Ensures that department is compliant in time and effort reporting. Monitors employee change forms for research faculty and staff within the department. Assures that funds are available and notifies PI and leadership when adjustments become necessary. Coordinates with the Office of Research Administration on problem issues as appropriate and to execute salary split changes and salary transfers as need.Participates in training and education regarding regulatory issues in research to help ensure compliance for the investigator and department. May assist Principal Investigators with IRBACUC submissions, including guidance on electronics submissions of protocols.Maintains strong daily association with research administration, including collaboration on final reports and some accounting adjustments. This also includes resolution of problem accounts with principal investigators, sponsors, or administrators. Reviews and determines direct cost transfers are allocated to appropriate account and are allowable. Prepares necessary journal vouchers for submission to research administration.Maintains current knowledge of institutional and sponsor requirements, procedures and areas of interest through active communication with the Office of Research Administration and sponsors and professional societies. Maintains awareness of new or changed regulations.Selects, evaluates and trains subordinate administrative staff.Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

BASIC KNOWLEDGE:Bachelor’s degree in business administration, public administration, finance or other related discipline.Masters’ degree preferred.EXPERIENCE:Five or more years of progressively more responsible experience in a researchcademic environment to include federal and non-federal funding, clinical trials, grant application processes, and regulations set by local, federal, hospital, and independent agencies.Excellent verbal and written skills are essential.The ability to interact with persons from diverse backgrounds such as MD’s, PhD’s, research and administrative staff.Thorough knowledge of microcomputers, peripheral equipment and networks.Thorough knowledge of software such as Microsoft Word, Excel, Access and Windows.Ability to learn specific research access programs.SUPERVISORY RESPONSIBILITY:May provide direct supervision for personnel assigned to the department’s program.Normal office environment.This position offers flexibility to work fully remote.

Pay Range:

$67,724.80-$111,716.80

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Remote-Rhode Island - N/A Providence, Rhode Island 02901

Work Type:

M-F 8am-5pm

Work Shift:

Day

Daily Hours:

8 hours

Driving Required:

No

SUMMARY:

The pediatric administrative support coordinator directly reports to the Director of Business Affairs, Administrative manager or his/her designee with functional reporting relationship to physician leader of multiple departments. Performs a variety of administrative functions to support departmental and hospital operations for pediatric areas.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

Instill Trust and Value Differences

Patient and Community Focus and Collaborate

RESPONSIBILITIES:

; Demonstrates understanding of job description, performance expectations, and competency assessment plan.; ; Provides academic and administrative support, including maintenance of calendars, files, and travel arrangements. Serves as liaison between physician leader and hospital administration, research, clinical practice staff, Brown Medical School, affiliated hospitals, and other institutions as necessary.; Coordination and communication with clinical practice leaders to ensure continuity of provider’s inpatient and outpatient time.; ; Assists with faculty recruitment and/or guest speakers including but not limited to scheduling and creating interview schedules, advertisements, distributing CV reviews, travel/hotel arrangements, creating itineraries, dinner arrangements, follow-up evaluations.; ; Assists with the creation and maintaining on-call scheduling, clinic schedules, and/or resident and student schedules. Disseminating final and updated schedules as needed via multi-channels (i.e. email, calendars, websites/systems, etc.).; ; Serves as primary point of contact to facilitate key aspects of physician onboarding for medical staff and payer enrollment. Reports to Director if status changes or delays in onboarding and assists in timely follow up with physician.; ; Responsible for coordinating provider re-credentialing, privilege renewals, and ensuring renewals for required licenses are kept up to date.; ; Completes system access requests and other requirements for volunteers, non-GME students, and other visitors who may require temporary access to Brown University Health systems.; ; Collaborates with marketing and communications to ensure updated service line content on public and internal websites.; ; Assists with academic and research duties. Coordination with Brown University departments if needed.; ; Maintains records and statistics for departments as required. Prepares statistical reports, charts, and graphs, which may require basic calculations and experience with Microsoft Excel and Microsoft PowerPoint.; ; Initiates, maintains and purges files as necessary including data entry and reconciliation of paper files. Maintains confidential departmental records including budgets, payroll, personnel data, and emergency contact lists.; ; Maintains office supply inventory; orders supplies and prepares purchase orders. Maintains accurate records of relevant expenditures and is able to provide supporting documentation according to Brown University Health policy. Reconciles materials received against orders and invoice.; ; Prepares and follows up on check requests and purchase orders. Processes reimbursements for faculty members and is responsible for accurately tracking allowable expenses by faculty member.; ; Schedules and coordinates meetings. Compiles and distributes agendas and related materials as directed. May attend meetings to transcribe and disseminate meeting minutes.; ; Answers telephone and receives visitors into the area or on behalf of faculty member or leadership team.; ; Acts as a resource to resolve computer and other technical barriers for faculty members.; ; Initiates and follow-ups on facility work orders until issues are resolved. Elevates to leadership as needed.; ; Act as a payroll timekeeper which can include but is not limited to creating and updating work schedules and modifying timesheets in the payroll system. Processing payroll forms as needed. Track provider time-off and submit to monthly to admin office.; ; Provides information, often resolves matters, according to established policies, drawing on knowledge of the individual departments, general hospital operations and all Brown University Health policies. Contacts key stakeholders of other areas to gain additioanl knowledge if needed.; ; May assume regular responsibility for recurring projects, or programs, requiring knowledge of practice or department operations and use of independent judgment.; As appropriate obtains quotes for equipment upgrades or other office needs.; ; Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

BASIC KNOWLEDGE:Equivalent to Associates Degree in related field. Extensive experience may be considered in lieu of formal education.Typing and computer skills for multiple systems. Required experience with Microsoft products (i.e. Word, Outlook, Excel, PowerPoint, Sharepoint, Teams, etc.) beyond basic functions.Organization skills and ability to prioritize work as assigned is essential.Ability to perform independently within Brown University Health policies and departmental procedures. Refers complex problems to manager or other stakeholders when clarification of policies and procedures are required.; EXPERIENCE; ; Minimum of two to three years of progressively complex administrative positions within a hospital, outpatient clinic or academics. Must possess base knowledge of general support functions, ability to effectively coordinate work, exercise judgement and excellent interpersonal skills. ; SUPERVISORY RESPONSIBILITY:None

Pay Range:

$24.29-$40.07

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type:

8:00 - 5:00

Work Shift:

Day

Daily Hours:

8 hours

Driving Required:

No

Employment Type:

Part time

Shift:

12 Hour Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.
MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.
With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

MercyOne Dyersville Senior Care

MercyOne Dyersville Senior Care is a 40-bed senior care facility providing the highest quality care to your loved ones when they need it most. We offer residents a full range of services in a personal, home-like setting to meet physical, emotional, social and spiritual needs. Residents are often at a higher risk when flu, Covid-19 and other respiratory illnesses are spreading in the community. Please refrain from visiting if you are sick.
Our facility adjoins MercyOne Dyersville Medical Center, so you can take comfort in knowing your loved one will be taken care of, even in an emergency. In addition to immediate access to medical care, we offer the following long-term care services:
Services
• Professional nursing care 24/7
• Emergency department, family practice and pharmacy on-site
• Medicare Part B rehabilitation program
• Healthy meals and registered dietitians to monitor nutritional needs
• Social worker to provide counseling, guidance, and emotional support

Want to learn more about MercyOne Dyersville Senior Care? Click here: MercyOne Dyersville Senior Care | MercyOne

Join the MercyOne Family! We are looking to hire a Long term Care RN  for our MercyOne Dyersville Senior Care

As the Long term Care RN at MercyOne, you will:

• The RN supervises and coordinates care provided to residents by the LPN, Certified Nursing Assistants and other nursing team members.
• The nurse, in all professional relationships, practices with compassion and respect for the inherent dignity, worth, and uniqueness of every individual, unrestricted by considerations of social or economic status, personal attributes, or the nature of health problems.
• The nurse’s primary commitment is to the resident, whether an individual, family, group, or community.
• The nurse promotes, advocates for, and strives to protect the health, safety, and rights of the resident.
• The nurse is responsible and accountable for individual nursing practice and determines the appropriate delegation of tasks consistent with the nurse’s obligation to provide optimum resident care.
• The nurse owes the same duties to self as to others, including the responsibility to preserve integrity and safety, to maintain competence, and to continue personal and professional growth.
• The nurse participates in establishing, maintaining, and improving health care environments and conditions of employment conducive to the provision of quality health care and consistent with the values of the profession through individual and collective action.
• The nurse participates in the advancement of the profession through contributions to practice, education, administration, and knowledge development.
• The nurse collaborates with other health professionals and the public in promoting community, national, and international efforts to meet health needs.
• The profession of nursing, as represented by associations and their members, is responsible for articulating nursing values for maintaining the integrity of the profession and its practice, and for shaping social policy.

Schedule:

• PRN
• Days and Nights

General Requirements:

• Adheres to the principles of caring and expected behaviors outlined in MercyOne Dubuque/Dyersville Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne Dubuque/Dyersville Medical Center's Mission and Values.
• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
• Maintains a professional, collaborative work environment so as to foster a positive public image for MercyOne Dubuque/Dyersville Medical Center. 
• Knows and adheres to all laws and regulations pertaining to patient health, safety, and medical information (i.e., HIPAA, Stark, etc.).

• Attends required safety programs.
• Appropriately and consistently uses the personal protective equipment, infection control and isolation standards, required of the job.
• Knows and is in charge of and carries out departmental emergency procedures for fire, disaster and other emergency situations.
• Reports and removes unsafe equipment/furniture and completes work order.
• Ensures proper entrance of visitors by following unit protocol on answering front door video camera entrance.
• Asks for assistance when needed to assure safety for all involved.
• Maintains a safe working environment, completes nursing rounds, SBAR’s as required, and practices safe working habits.

• Performs other duties consistent with purpose of job as directed.

• Coordinates daily staffing needs by matching census to acuity. Completes CMS required posting on staffing.
• Demonstrates clinical competencies.
• Communicates relevant clinical information to physicians and families (Medical DPOA) regarding the patient’s condition.
• Reports progress toward outcomes/goals and/or changes in condition to other health team members.
• Maintains ongoing communication with interdisciplinary team members throughout the shift, at shift change, and transfer of care.
• Communicates with other team leaders and members throughout the shift to reassess and prioritize the needs of the unit.
• Documents completely, comprehensively, and legibly and in accordance with policy.

• Practice within the legal scope of a registered professional nurse as outlined in the Iowa Board of Nursing Practice Act and deliver competent care consistent with standards/policies defined by professional nursing organizations, MercyOne Dubuque/Dyersville Medical Center, and external regulators/accreditation/certifying organizations.

• Delegation of activities and care tasks to the Certified Nursing Assistant. Completes monitoring, education, and follow-up to ensure compliance with these delegated tasks.
• Makes an initial assessment of new admissions, or readmissions, within 30 minutes of the resident’s arrival to the unit.
• Completes all areas of the admission assessment database within 24 hours of admission.
• Initiates the resident problem list and incorporates relevant medical history into the plan of care.
• Analyzes and interprets the assessment data to identify desired resident outcomes/goals.
• Prioritizes resident care needs/ activities. Evaluates patient response(s) to interventions.  Review/modifies/revises the outcome-based plan of care based on ongoing reassessments.
• Identifies and makes appropriate referrals (i.e., Resident/Family Services, Nutritional Services, Spiritual Care, Diabetic Educator, Pharmacists, Hospice, etc.), and education needs.
• Coordinate physician rounds (i.e., primary care rounds, podiatry, dentist, dermatologist, etc.).
• Coordinate with the VA on residents’ medications, incontinences, and other medical equipment.
• Determines nursing interventions to achieve those outcomes/goals. Collaborates with other health care disciplines to plan interventions/resident outcomes/goals.
• Assigns and coordinates resident care incorporating resident acuity and the skills, knowledge, and abilities of the team members.
• Implements the plan of care including procedures, treatments, physicians’ orders, nursing orders, education plan and medications.
• Coordinates implementation of plan of care with the Therapies, Restorative Nursing, Social Worker, Hospice Nurse, and other health care disciplines.
• Uses nursing judgment to determine the appropriate frequency and components of reassessment.  Reassesses at regular intervals to determine patient response(s) to interventions (minimum RN reassessment every 24 hours).  Participates in develop discharge plan as appropriate.

• Utilize research and evidence-based practice standards in the delivery of patient care.
• Actively engage and participate in unit-based and central nursing/organizational committees and initiatives that advance nursing practice and quality of patient/family care.
• Continuously seek out opportunities to improve the quality of resident care delivery through innovative and creative problem solving.

• Utilizes the Patient Care Policies and Procedure as references to guide nursing practice.
• Assures medication safety by following the “5 Rights” of medication administration.
• Completes monthly unit changeover task (i.e., med exchange, EMR change, restorative and CNA documentation, etc.).
• Administers vaccines and immunizations for staff and residents under the discretion of Employee Health and the Medical Director.
• Prioritizes and implements intervention according to patient assessment.
• Demonstrates competency in computer systems and applications required for role.
• Receives, transcribes and processes and implements physician orders per policy including dating, timing and verifying accuracy.
• Maintains communication with the Director/MDS Coordinator and business office regarding admissions, unit needs, acuity and census numbers, MDS changes, VOICES, and significant events.
• Completes assigned shift duties and assures resolution of medication discrepancies.

• Support and participate in nursing shared governance and interdisciplinary decision-making. Participate in unit meetings, huddles, and special ad-hoc committees.
• Assists and completes restorative nursing and resident activities, especially on weekends and holidays when primary staff is not available.

• Demonstrate ethical conduct and practice consistent with the Code of Ethics for Nurses with Interpretive Statements.
• Contribute to the positive image of nursing and enhance the magnetic culture of the organization by modeling professional behavior both in the organization and in the community.
• Use and effectively integrate technology to support and document nursing activities and resident care.
• Serve as a teacher, mentor, and coach to residents, nursing and CNA students, new nurses, peers, other colleagues, and staff.
• Embrace change and lifelong learning, taking personal accountability to seek out experiences that reflect current practice in order to maintain skills and competence in clinical practice and role performance. Complete online training as due date assigned.
• Seek and incorporate feedback concerning improvement in one’s own practice.

SKILLS AND ABILITIES REQUIRED:

• Maintains a professional, collaborative work environment to foster a positive public image for MercyOne Dubuque/Clinton. Medical Center. 
• Knows and adheres to all laws and regulations pertaining to patient health, safety, and medical information (i.e., HIPAA, Stark, etc..).                                                                                
• Serves actively on teams, committee, task forces, and work groups at the department, division, and organizational level.
• Ensures development and education of staff through competency assessments, in-services, continuing education, coaching/mentoring, attending department meetings, and participation in the performance appraisal process.
• Maintains expertise in the care of cancer, radiation oncology, breast, and lung cancer patients.  Serves as a resource person for MercyOne Health Network.
• Provides a high level of customer responsiveness and serves as a role model to encourage a commitment to customer service. A strong service orientation is required.
• Maintains an excellent working relationship within the department and with all our internal and external customers.
• Ability to handle interactions with discretion, tact and courtesy when dealing with sensitive issues and confidential information.
• Must have well developed communication skills; strong interpersonal and collaborative skills with physicians and other healthcare professionals; strong decision-making skills that support patient care needs and ethical standards; and the ability to organize work and set appropriate priorities.
• Must have excellent written and verbal communication skills with the ability to relate to people across all levels and diverse backgrounds.
• Ensures that services are provided in a manner that supports continuous quality improvement and customer-oriented focus.
• Keeps supervisor informed about important issues.
• Requires professionalism in both dress and conduct on the job.
• Demonstrates an understanding of organizational dynamics and administrative procedures and protocols.  Ability to function in a dynamic, fast-paced team environment and to cope with ambiguity, time constraints, and other daily stressors in an effective and appropriate manner.
• Demonstrates time management, prioritization and organizational skills including an ability and willingness to plan, organize and accomplish tasks accurately and in a timely manner to exercise sound judgment under pressure and to manage multiple and competing activities simultaneously.
• Must be able to work independently and productively in a fast-paced setting involving multi-task functions and projects.  Ability to plan, organize and perform duties with minimal supervision and with a high degree of accuracy and attention to detail.
• Proven ability to identify, compile and present data effectively from many different sources for management decision-making.
• Must possess advanced analytical skills.
• Ability to demonstrate initiative.
• May require the ability to be cross trained into multiple positions.                                                              
• Assigned hours within your shift, starting time, or days of work are subject to change based on the changing needs of the department and/or the organization.

Education:

• Bachelor of Science in Nursing (BSN) preferred.
• Must be a registered nurse and must hold an active license to practice nursing in the State of Iowa.
• Certification by a nationally recognized nursing organization is preferred and strongly encouraged.
• The registered nurse continuously seeks opportunities to enhance his or her own professional nursing practice.  Membership in an appropriate professional nursing organization is recommended.  Maintains and completes State of Iowa CEU credits.
• Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter.
• Basic Life Support Certification (BLS) will be required within 30 days of hire and every 2 years thereafter.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

Day Shift

Description:

Position Purpose:

• Patient Access Representative I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision.

• Specialty: Emergency Room

• Location: 2300 Baltimore-Reynoldsburg Rd #100, Reynoldsburg, OH 43068

• Hours of office: Every Saturday and Sunday 6am-2:30pm

What You Will Do:

• Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution.

• Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.

• Responsible for distribution of analytical reports.

• Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.

• Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.

• Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives.

• Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.

• Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.

• Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Minimum Qualifications:

• High school diploma or equivalent.

• HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

• Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred.

Additional Qualifications (nice to have)

• Medical terminology required & knowledge of diagnostic & procedural coding

• Insurance verification with the ability to explain benefits, secure necessary authorizations

Position Highlights and Benefits:

• Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.

• Retirement savings account with employer match starting on day one.

• Generous paid time off programs.

• Employee recognition programs.

• Tuition/professional development reimbursement.

• Relocation assistance (geographic and position restrictions apply).

• Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.

• Employee Referral Rewards program.

• Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!

• Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Ministry/Facility Information:

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

            Must be available full time during the first 2 weeks for training: 8:00 am – 4:30 pm.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Description:

Why MediGold?

MediGold is a not-for-profit Medicare Advantage insurance plan serving seniors and other Medicare beneficiaries across the United States. We’re dedicated to providing excellent customer service, cost-effective care, and exceptional healthcare coverage. We rely on talented colleagues in a wide variety of professional roles including information technology, financial analysis, audit, provider relations and more.

Position Purpose:

​ The Appeals and Grievance Coordinator is responsible for the processing and resolution of appeals, grievances and disputes from members and providers

What You Will Do:

• Document all appeal requests or grievances upon receipt in the operating systems and routes cases to appropriate clinical personnel for review.
• Obtain confidential medical records from providers offices utilizing secure methods.
• Responsible for preparation of case files and review with clinical colleagues.
• Screen all incoming grievances, appeals and provider claim dispute to ensure they are within compliance requirements of CMS guidelines and corporate policies.
• Gather, analyze and report verbal and written member and provider complaints, grievances and appeals in accordance with Federal regulations and time constraints.
• Conduct grievance and appeal investigations and provider claim dispute investigations through internal and external interviews, chart and contract audits, inspection, and interpretations of appropriate CMS guidance and policies.
• Prepare background, case summary and case files with records for submission to the Independent Review Entity (IRE) and ensures that cases are compliant and required timeframes are met.
• Obtain required documents and completely prepare cases for Appeals Committee (MAC) review, Administrative Law Judge (ALJ) Hearings.
• Prepares and reviews data universes for the Centers for Medicare and Medicaid Services (CMS) audits.
• Participates in regular monitoring efforts and reports trending and outliers to senior management.
• Responsible for ensuring 5-Star (maximum) ratings from CMS for appeals and grievance related measures. STAR ratings have a direct correlation on payment methodology and reimbursement to the organization.
• Maintain compliance of all regulatory requirements that apply to beneficiary protection areas of appeals and grievance.
• All other duties as assigned.

Minimum Qualifications:

• Education: Bachelor’s degree or an equivalent combination of education and experience.

• Experience: Three years of customer service experience or appeals and grievance experience, preferably in managed care (health insurance) or another health care setting.

• Legal or regulatory background or experience highly desired

• Strong written and verbal communication skills and demonstrated public speaker/educator desired.

• Ability to interpret and apply Federal law and regulatory requirements ensuring compliance with Medicare Managed care obligations.

• Ability to educate staff members, providers and enrollees about the appeals and grievance process.

• Familiarity with claims processing, coordination of benefits and use of claims processing system.

• Ability to follow Federal guidelines from CMS and Ohio Department of Insurance (ODI) for appeal and grievance resolution processes and requirements.

Position Highlights and Benefits:

• Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
• Retirement savings account with employer match starting on day one.
• Generous paid time off programs.
• Employee recognition programs.
• Tuition/professional development reimbursement starting on day one.
• Relocation assistance (geographic and position restrictions apply).
• Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.
• Employee Referral Rewards program.
• Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!
• Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Ministry/Facility Information:

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

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Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

10484 Enterprise Revenue Cycle - Fond du Lac WI ArrivalFull timeYes32

Monday- Friday in Fond du Lac Surgery/Radiology

- supports FDL ER and covers lunches

- no weekends or holidays

- 32 hours a week

Pay Range:

$20.80 - $31.20

A Patient Service Representative (PSR) is often a patient’s first impression of Advocate Health and frequently is the starting point and foundation for all Revenue Cycle functions. That work includes complete and accurate capture of information related to patient demographics, insurance coverage, and patient financial responsibility. The PSR helps prevent the loss of revenue and impacts operating margins through the accuracy and timeliness of their workflows. The PSR ensures mandated regulations are followed and patient satisfaction is optimized. The PSR plays a crucial role in connecting a variety of departments for the overall success of the patient’s experience and the organization’s financial success. Often works without direct supervision present.

Major Responsibilities:

• Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization’s accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. 

• Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). 

• Knows insurance basics and recognizes commercial and government plans. Understands which plans Advocate Health contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates. 

• Has knowledge of which rules, forms and questions must be enforced to make sure Advocate Health remains compliant with government agencies and regulations. Examples are HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as required. 

• May schedule patient appointments: may also coordinate cancellations, reschedules, wait list requests, and recall requests. Provides accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. 

• Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Offers various assistance to patients to include arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. 

• Monitors and works assigned electronic health record work queues, following the department’s approved process. 

Licensure, Registration, and/or Certification Required:

• ​​None 

Education Required:

• ​​High School Graduate. ​ 

Experience Required:

• None

Knowledge, Skills & Abilities Required:

• Demonstrate the Advocate Health purpose, values and behaviors. 

• Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to handle large workloads with many interruptions in a fast-paced environment without direct supervision. 

• Strong attention to detail and accuracy. 

• Excellent customer service skills in a variety of situations. Must have excellent service recovery skills. 

• Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. 

• Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor. 

• Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan. 

• Interact with physicians and their staff to resolve issues related to patient care. 

• Collect and manage payments including cash payments and follow security related to cash handling. 

• Strong understanding and comfort level with computer systems. Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, internet browser and phone technology. 

• Understanding of basic medical and insurance terms and abbreviations typically used in the patient scheduling and registration process. 

• HIPAA-compliant and knowledgeable of applicable state and federal rules/regulations. Ability to handle sensitive and confidential information according to internal policies. 

• General understanding of health insurance: Medicare, Medicaid, managed care, and commercial payers. Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements. 

• Excellent organizational skills. 

• Demonstrated ability to effectively act as a resource to other staff. 

Physical Requirements and Working Conditions:

• ​​​This position may require travel, therefore, will be exposed to weather and road conditions. 

• Responds quickly to patient medical status and emergency situations occurring in clerical areas. 

• CPR certification may be required based on service location. 

• Notary training/licensure may be required as appropriate for service line and/or facility. 

• Operates all equipment necessary to perform the job. 

• Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients. 

• Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday. 

• Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. Must be able to push/pull up to 50 lbs. with assistance. Occurs when moving equipment, supplies and/or when transporting patients through doorways, ramps and elevators. 

• Escorts patients to nursing units or outpatient departments as necessary. 

• Sensory requirements include vision, hearing and touch. Must also be able to speak clearly. 

• Must be able to use hands with fine motor skills for keyboard data entry. 

• May be asked to work a flexible schedule at times to meet the needs of the department. 

Preferred Job Requirements:

Experience Required:

• ​​ Preferred: experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, Internet and phone technology. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

09122 AAH Franklin - Front End StaffFull timeYes40

Monday- Friday

No Nights or Weekends

Hours Vary (645am-6:00pm)

Pay Range:

$19.80 - $29.70

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

02250 GCMG One Health: OBGYN Mooresville - Obstetrics/GynecologyFull timeYes40

M-F hours may vary due to office needs

Pay Range:

$19.80 - $29.70

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Education, Experience and Certifications

High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

01120 GCMG Riverwood Family Medicine - Family MedicinePart timeNo0

PRN (as needed) for office open Monday-Friday 8:00 am - 5:00 pm

Pay Range:

$19.80 - $29.70

Essential Functions:

• Exemplify caring and compassionate customer service to create an excellent patient experience

• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations

• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision

• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience

• Encourages patient utilization of front-end technology during the registration process

• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office

• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations

• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Education, Experience and Certifications

High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

09122 AMG WA POT Specialty Clinic - Front End StaffFull timeYes40

Full time-40 hours/week. Monday-Friday Start/end time vary. Clinic hours are 7am-5pm. No weekends or holidays

Pay Range:

$19.80 - $29.70

Major Responsibilities:

• ​Greets patients arriving for their appointments.  Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner. 
• Ensures all patient demographic and insurance information is complete and accurate 
• Completes the registration process on walk-in patients, verifies and / or updates patient demographic and insurance information if changes or additions have occurred 
•  insurance benefits.  Obtains, calculates and collects the patient’s out of pocket financial liability.  Requests and collects past due and present balances or estimates due 
• Follows the Financial Clearance policy for non-urgent patient services if financial clearance  has not been completed or authorization has not been obtained, when appropriate 
•  patients in need of financial assistance and refers patients to Financial Counselor 
• Performs visit closure, including but not limited to checking out patients, scheduling follow-up appointment(s), collecting additional patient responsibility (when applicable) and providing patient with appropriate documents. 
• Maintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans. 
• Proactively communicates issues involving customer service and process improvement opportunities to management 
• Meets productivity requirements to ensure excellent service is provided to customers 
• Meets or exceeds performance expectations of 98% accuracy rate and established department productivity measurements. 
• Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information 

 Licensure, Registration, and/or Certification Required:

• NA

Education Required:

• High school diploma or GED required. Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred.  

Work Experience Required:

• NA

Knowledge, Skills & Abilities Required:

• ​Ability to identify and understand issues and problems.  Examines data and draws logical conclusions based on information available 
• Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations and comply with updates on insurance pre-certification requirements 
• Mathematical aptitude, effective oral and written communication skills and critical thinking skills 
• Understanding of basic human anatomy, medical terminology and procedures for application in the patient referral, pre-certification and authorization processes. 
• Ability to speak effectively to customers or employees of the organization; presents a pleasant, professional demeanor and image during telephone conversation 
• Ability to handle sensitive and confidential information according to internal policies 
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals 
• Experience with Microsoft Outlook, Word and Excel and ADT software 
• Ability to write routine correspondence, calculate figures and amounts such as discounts and percentages 
• Must be able to work with minimal supervision, to problem solve in a high profile and high stress area and interact positively with all internal and external customers while possessing the ability to determine priority of work 

Physical Requirements and Working Conditions:

• ​Exposed to a normal office environment. 
• Must be able to sit the majority of the workday. 
• Occasionally lifts up to 10 lbs. 
• Operates all equipment necessary to perform the job 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.        

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

02408 AAH West Allis: Ortho - Surgery: OrthopedicsFull timeYes40

Pay Range:

$19.80 - $29.70

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

01450 AMG Greenfield 84 South - Pediatrics: GeneralFull timeYes40

Monday through Friday, 8am-5pm. Some travel locally to clinics.

Pay Range:

$21.85 - $32.80

Major Responsibilities:

Licensure, Registration, and/or Certification Required:

None Required.

Education Required:

High school diploma or GED.

Experience Required:

​Two years of experience in either Patient Access or any of the following related experience; general physician office support or billing office, insurance office, customer service/hospitality, or call center (any industry).

Knowledge, Skills & Abilities Required:

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position.Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.