11906 Advocate Condell Medical Center - Environmental ServicesPart timeNo0

Part Time - 6:30a-3p

Every Other Weekend and Every Other Holiday

Pay Range:

$18.85 - $28.30Major Responsibilities: Clean/disinfects assigned area(s) by washing walls, doors, door frames, ceilings, patient televisions, windows, furniture, tile, fixtures, appliances, floors, and equipment with appropriate cleaning solutions using procedures and following schedules specific to each item. Assigned area(s) may include, but are not limited to, patient rooms, offices, meeting rooms, rest rooms, elevators stairwells and other areas of the hospital and/or off-site facilities. 1)Operates various equipment following department procedures. 2)Use chemicals and solution following department policy. 3)Keeps work areas in orderly, clean and safe condition. Customer Satisfaction-Demonstrates a commitment to satisfying customer needs and exceeding customer expectations. 1)Utilized AIDET with both Internal Customer and External Customers, meeting system goal. 2)Demonstrates ability to identify and resolve interpersonal conflicts constructively when dealing with fellow associates. 3)Demonstrates a positive, supportive attitude to patient families and other personnel in emergency and non-emergency situation. 4)Displays patient and tact when dealing with other hospital personnel. 5)Presents department in a positive manner to all contacts. 6)Maintains courteous and pleasant attitude to patients, families and other contacts. 7)Maintains confidential patient and departmental information. 8)Utilizes appropriate chain of command in resolving complaints, grievances or problems. Use appropriate procedures following patient discharges. 1)Thoroughly washes and sanitizes beds when patients are discharged; makes beds with clean linen in accordance with department procedures. 2)Thoroughly cleans and sanitizes entire room and washroom when patients are discharged, utilizing established department procedures. 3)Use appropriate germicide in disinfecting rooms. Select cleaning materials and supplies appropriate to the job and transports them to work area. 1)Clean all assigned areas utilizing the established department procedures. 2)Clean all assigned areas utilizing the established department procedures. 3)Replenishes supplies such as paper towels, toilet tissues, soap, etc.; pick up additional supplies from the environmental services storeroom when needed. 4)Routinely collects waste;sanitizes all garbage cans. 5)Observes and follows Standard (Universal)Precautions, Infection Control Policies, and departmental policies and procedures. 6)Clean or sanitize after emergency spills as requested. 7)Place full, tied bags of soiled linen in linen chutes. 8)Ensures a safe clean attractive environment for patient, visitors and associates at all times. 9)Washes hand thoroughly throughout the day; follows and adheres to Hospital handwash policy. Prepares detergents, germicidal solutions and other cleaning/disinfecting solutions according to established formulas. Sweeps, dust mops, and wet mop floor areas and spot cleans carpets using appropriate solutions. Shampoos furniture, carpets and rugs using appropriate equipment and supplies and adhering to applicable schedules. 1)Identifies types of soiled and/or spotting and utilizes proper solutions as outlined in departmental policies and procedures. 2)Handles chemicals and solutions following departmental policies. 3)Ensures that all chemicals and solutions are in properly labeled containers. 4)Adheres to safety regulations as outlined in departmental policy and procedure. Move equipment and furniture for cleaning, rearrangement and/or relocation. Arrange furniture and equipment in an orderly fashion, and in accordance with applicable floor plans, after cleaning assigned area(s). 1)Arrange furniture for meetings, workshops and community affairs according to specifications of responsible department/individual as required. 2)Cleans equipment and notifies supervisor of equipment needing repair. 3)Appropriately reports safety hazards. 4)Returns unused supplies to closet where obtained, cleans carts and equipment and ensures all items are replaced in an orderly manner. Collects and/or distributes soiled and/or clean linens, as required. Collects trash and/or waste from all areas of the hospital, as required. 1)Collects hazardous and medical waste according to procedures establish by the Infection Control Committee. Sanitizes all garbage/waste disposal containers. 2)Separates regular and recycle trash according to procedure. Demonstrates commitment to professional growth and competence: 1)Attends all mandatory departmental and hospital meetings and inservices. 2)Completes annual CBT's required. 3)Follows written department goals and objectives, and review annually with managers. 4)Seeks education and learning experiences in areas of identified growth needs and review progress during annual evaluation. Maintains responsibility for attendance and punctuality Maintain proper attendance requirement outlined in the Hospital Policy and Procedure Manual. 1)Maintains proper attendance requirement outlined in the Hospital Policy and Procedure Manual. 2)Plans for special days off in advance and submits written requests for time off to department management for approval per departmental guidelines. 3)Requests PTO time in accordance with departmental policy. 4)Provide adequate notice to department management absence, and in accordance to departmental policy calls two hour before the beginning of shift. Education/Experience Required: High School Diploma/GED or equivalent work experience Basic computer skills preferred Knowledge, Skills & Abilities Required: Able to operate small electrical equipment e.g., vacuum cleaners Excellent customer service skills Ability to communicate effectively in English as related to the performance of the essential job activities outlined (including reading and comprehending chemical labels and other safety materials) N/A Physical Requirements and Working Conditions: Job responsibilities involve walking, standing, bending, climbing and lifting throughout the work day. Ability to lift up to 35 pounds without assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available. Unique lifting/movement situations will be assessed on a case by case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

11906 Advocate Condell Medical Center - Environmental ServicesPart timeYes24

Part Time: Three days a week

6:30a-3p plus Every Other Weekend & Every Other Holiday

Pay Range:

$18.85 - $28.30

Major Responsibilities:
Clean/disinfects assigned area(s) by washing walls, doors, door frames, ceilings, patient televisions, windows, furniture, tile, fixtures, appliances, floors, and equipment with appropriate cleaning solutions using procedures and following schedules specific to each item. Assigned area(s) may include, but are not limited to, patient rooms, offices, meeting rooms, rest rooms, elevators stairwells and other areas of the hospital and/or off-site facilities.

Operates various equipment following department procedures.

Use chemicals and solution following department policy.

Keeps work areas in orderly, clean and safe condition.

Customer Satisfaction-Demonstrates a commitment to satisfying customer needs and exceeding customer expectations.
Utilized AIDET with both Internal Customer and External Customers, meeting system goal.

Demonstrates ability to identify and resolve interpersonal conflicts constructively when dealing with fellow associates.

Demonstrates a positive, supportive attitude to patient families and other personnel in emergency and non-emergency situation.

Displays patient and tact when dealing with other hospital personnel.

Presents department in a positive manner to all contacts.

Maintains courteous and pleasant attitude to patients, families and other contacts.

Maintains confidential patient and departmental information.

Utilizes appropriate chain of command in resolving complaints, grievances or problems.

Use appropriate procedures following patient discharges.
Thoroughly washes and sanitizes beds when patients are discharged; makes beds with clean linen in accordance with department procedures.

Thoroughly cleans and sanitizes entire room and washroom when patients are discharged, utilizing established department procedures.

Use appropriate germicide in disinfecting rooms.

Select cleaning materials and supplies appropriate to the job and transports them to work area.
Clean all assigned areas utilizing the established department procedures.

Clean all assigned areas utilizing the established department procedures.

Replenishes supplies such as paper towels, toilet tissues, soap, etc.; pick up additional supplies from the environmental services storeroom when needed.

Routinely collects waste; sanitizes all garbage cans.

Observes and follows Standard (Universal)Precautions, Infection Control

Policies, and departmental policies and procedures.

Clean or sanitize after emergency spills as requested.

Place full, tied bags of soiled linen in linen chutes.

Ensures a safe clean attractive environment for patient, visitors and associates at all times.

Washes hand thoroughly throughout the day; follows and adheres to Hospital handwash policy.

Prepares detergents, germicidal solutions and other cleaning/disinfecting solutions according to established formulas. Sweeps, dust mops, and wet mop floor areas and spot cleans carpets using appropriate solutions. Shampoos furniture, carpets and rugs using appropriate equipment and supplies and adhering to applicable schedules.
Identifies types of soiled and/or spotting and utilizes proper solutions as outlined in departmental policies and procedures.

Handles chemicals and solutions following departmental policies.

Ensures that all chemicals and solutions are in properly labeled containers.

Adheres to safety regulations as outlined in departmental policy and procedure.

Move equipment and furniture for cleaning, rearrangement and/or relocation. Arrange furniture and equipment in an orderly fashion, and in accordance with applicable floor plans, after cleaning assigned area(s).
Arrange furniture for meetings, workshops and community affairs according to specifications of responsible department/individual as required.

Cleans equipment and notifies supervisor of equipment needing repair.

Appropriately reports safety hazards.

Returns unused supplies to closet where obtained, cleans carts and equipment and ensures all items are replaced in an orderly manner.

Collects and/or distributes soiled and/or clean linens, as required. Collects trash and/or waste from all areas of the hospital, as required.
Collects hazardous and medical waste according to procedures establish by the Infection Control Committee. Sanitizes all garbage/waste disposal containers.

Separates regular and recycle trash according to procedure.

Demonstrates commitment to professional growth and competence:
Attends all mandatory departmental and hospital meetings and in-services.

Completes annual CBT's required.

Follows written department goals and objectives, and review annually with managers.

Seeks education and learning experiences in areas of identified growth needs and review progress during annual evaluation.

Maintains responsibility for attendance and punctuality Maintain proper attendance requirement outlined in the Hospital Policy and Procedure Manual.
Maintains proper attendance requirement outlined in the Hospital Policy and Procedure Manual.

Plans for special days off in advance and submits written requests for time off to department management for approval per departmental guidelines.

Requests PTO time in accordance with departmental policy.

Provide adequate notice to department management absence, and in accordance to departmental policy calls two hour before the beginning of shift.

Education/Experience Required:
High School Diploma/GED or equivalent work experience

Basic computer skills preferred

Knowledge, Skills & Abilities Required:
Able to operate small electrical equipment e.g., vacuum cleaners

Excellent customer service skills

Ability to communicate effectively in English as related to the performance of the essential job activities outlined (including reading and comprehending chemical labels and other safety materials)

Physical Requirements and Working Conditions:
Job responsibilities involve walking, standing, bending, climbing and lifting throughout the work day.
Ability to lift up to 35 pounds without assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available. Unique lifting/movement situations will be assessed on a case by case basis.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Job Description:

A Medical Scribe works to facilitate patient flow and ensure an accurate and complete medical record for each patient efficiently and cost-effectively. The Medical Scribe functions under the clinic manager and providers within the clinical setting.

Essential Functions

• Accurately and thoroughly document medical visits and procedures as they are being performed by the physician, including but not limited to:Patient medical history and physical examProcedures and treatments performed by healthcare professionals, including nurses and physician assistantsPatient education and explanations of risks and benefitsPhysician-dictated diagnoses, prescriptions, and instructions for patient or family members for self-care and follow-up
• Effectively use computer applications as needed in the office setting.
• Maintain medical records and other information.
• Facilitate timely billing by completing the necessary documentation.
• Actively participate in quality improvement initiatives (e.g., CQI, TQM, Lean, 100% participation).
• Comply with the specific standards that apply to the style of medical records and to the legal and ethical requirements for preparing medical documents and for keeping patient information confidential.

Skills

• Medical Scribe
• Patient Care
• Medical Billing and Coding
• Clinical Documentation
• Medical Termination
• Medical Knowledge
• Patient Evaluations
• Data Entry
• Medical Writing
• Medical Records Management

Minimum Qualifications

• Demonstrated experience in medical terminology, anatomy and physiology, diagnostic procedures, pharmacology, and treatment assessments to the extent required to understand and accurately transcribe dictated reports
• Experience using word processing, spreadsheet, database, internet, and e-mail
• Proficiency with computer applications
• Strong attention to detail
• Demonstrated ability to communicate effectively
• Understanding of medical terminology
• Ability to maintain confidentiality
• Ability to type/input information fast and accurately

Preferred Qualifications

• Certified Medical Assistant
• Six months of Medical Scribe experience or related clinical training
• Experience using Electronic Medical Records (i.e., iCentra, EPIC, and Help2)
• Previous experience as a medical scribe or in a healthcare setting
• Familiarity with quality improvement initiatives

Associate's degree or equivalent experience

Physical Requirements

• Ability to see and read information, labels, and assess patient needs
• Frequent verbal communication and hearing, especially during emergencies
• Manual dexterity for handling equipment and frequent computer use
• Ability to stand for extended periods

Location:

Utah Valley Outpatient Center

Work City:

Provo

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.85 - $25.61

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization:

GECPEP Faculty Excellence Team A Lead

Job Summary:

The Associate Administrative Assistant responsibilities include, but are not limited to: preparing and submitting expense reimbursements; coordinating meetings; processing miscellaneous payments; maintaining and updating iLab records; placing orders through Workday; assisting with event planning, travel arrangements, and visiting speaker coordination; distributing mail; managing conference room reservations and calendars; and performing other administrative duties as assigned.

.

Preferred Skills & Experience

• Strong organizational and time management skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Calendar management and meeting coordination experience
• Event planning and logistics coordination skills
• Travel arrangement and expense reimbursement experience
• Customer service and interpersonal skills
• Ability to work independently and collaboratively in a team environment
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Experience managing confidential and sensitive information
• Strong problem-solving and administrative support capabilities

KEY RESPONSIBILITIES

• Performs a variety of administrative support which may include correspondence, calendar/meeting scheduling and/or mail processing.

• Maintains files and processes file requests.

• Coordinates ordering of supplies and equipment.

• Provides accurate and timely support via phone, in person, or in writing.

• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES

• Communication (Fundamental Awareness): Clearly, effectively and respectfully communicates to employees or customers.

• Ad Hoc Reporting (Fundamental Awareness): The ability to access information from databases and prepare reports.

• Clerical/Administrative (Fundamental Awareness): Clerical/Administration is a skill which includes most clerical and administrative functions typically carried out by secretaries, administrators and others who perform a clerical role. Among the duties are: Ad Hoc Reporting, Calendar Maintenance, Data Entry, Document Duplication, Document Filing and Maintenance, Document Preparation, Employee Record Maintenance, Employee Time Recording, Faxing and Electronic Mailing, Inventory Management, Mail Sorting and Distribution, Meeting Coordination and Scheduling, Message Management, Receptionist Tasks, Special Projects, Spreadsheet Preparation, Travel Arrangements, and Word Processing and Typing.

• Document Management (Fundamental Awareness): The use of a computer system and software to store, manage and track electronic documents and electronic images of paper based information captured through the use of a document scanner.

• Calendar Maintenance (Fundamental Awareness): The ability to prioritize and maintain a calendar or calendars of scheduled meetings or events. Able to accurately change or update a calendar with no scheduling conflicts.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

* Organizational Impact: Performs clearly defines tasks and methods described in detail to achieve standardized solutions that impact own performance with regular guidance. * Problem Solving/ Complexity of work: Follows a well established process to solve routine problems where solutions are clearly prescribed. * Breadth of Knowledge: Has basic job knowledge of systems and procedures that are common to own job. * Team Interaction: Individually contributes to the team.

Core Capabilities :

Delivering Excellent Services : Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality : Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively: Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation :Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

Less than 1 year

Education:

High School Diploma or GED

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.

This position is responsible for first level support for network services and infrastructure to include but not limited to telecommunications, networking, security, servers, databases, PC and application support at WVUHS facilities or affiliated sites. The primary duties include being the Tier 1 service provider and onsite representation for coordinated support from Tier 2 and Tier 3 analyst/engineers in Enterprise Information Systems team.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor’s degree in information technology, computer science or other related field OR;

High School Diploma or equivalent AND Two (2) years of experience in networking and server platform.

2. Internal employees must meet all mandatory competencies in current position in order to qualify for promotion within IT.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. CompTIA Network +

2. CompTIA Security +

3. CompTIA Server +

EXPERIENCE:

1. Experience working with end-users and across multiple teams to include proper change management and ticketing software.

CORE DUTIES AND RESPONSIBILITIES:The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Network Support:

· Under guidance from Senior Network Engineer, Analyst should be able to support data networking equipment.

· Analyst will be responsible to Install and rack basic network and security appliances.

· Analyst will run data cabling and terminate cable ends.

· Monitors all UPS and backup power.

2. Server Architecture and Operating System Support:

· Analyst must be able to assist Senior Network Analysts and Network Analysts in troubleshooting of basic servers and Windows Operating systems.

· Provides legacy server support.

· Helps technical services top tier members with system consolidation projects (user files, internet, and of support and unmanaged devices).

3. Application Support:

· Analyst must be able to work with our customers to identify and report issues with applications.

· Work under Senior Network Analyst to resolve the issues with application and user access to specific applications.

4. Infrastructure Management:

· Follows all data cabling and labeling procedures within the health system.

· Updates all rack layout and rack elevation documents as changes occur.

· Installs, manages, and/or updates any network services infrastructure devices as needed including but not limited to power PDUs, KVMs, security door locks, security Cameras, servers and databases.

5. Team Building:

· Performs the following core duties participate in mentoring, training, and development of other employees.

· Participates in training and professional development sessions. Participate in departmental teams.

· Travels independently to remote sites and communicates back to the team while working offsite (if assigned).

· Exhibits objectivity and openness to the view of others, including patients/families and customers Offers assistance and support to co-workers.

· Contributes to building positive team spirit and cohesiveness.

· Balances team and individual responsibilities.

· Works proactively and cooperatively in group problem-solving situations.

· Proactively works to resolve conflicts.

· Encourages peers to seek innovative approaches to solve problems.

· Engages peers/ employees in improving the quality of the work

6. Technical Administration:

· Use office productivity software to create and update team documents and to document network/security issues for management.

· Populates and maintains network information databases.

· Routinely performs the following duties, works with the problem tracking system to monitor network problems.

· Stay aware and current with recent developments in network technology.

· Analyst must be able to work with our customers to identify and report issues with applications.

· Analyst must work under Senior Network Analyst to resolve the issues with application and user access to specific applications.

7. Security Support:

· Educates customers on security issues and protection of data on the network.

· Works with Senior IRT Team to mitigate any threats as needed onsite.

· Assists with mobile device setup under leadership from Senior IRT Team member.

8. Telecommunications Support:

· Learn procedures and assists Senior Telecommunications analyst with maintenance and troubleshooting.

· Under guidance from Senior Analyst, maintains telecom backups and UPS power supplies.

9. Project Management:

· Reviews, identifies and documents any issues, barriers, or risks and brings them to management’s attention.

· Provides Project/Task Coordination Services to customers as assigned.

· Participate in joint application and/or technical development sessions.

· Apprises status, schedule variances, and outstanding issues with team members and project managers manages workload and balances quality of work with deadlines.

· Completes proper documentation of work tasks per policy.

· Assists in controlling project costs and communicates any project-related expenses (as assigned).

· Suggests ways to better accomplish assigned tasks.

· Successfully meets deadlines, user’s expectations and project goals.

· Participate in departmental and project teams as requested in a support role and report all relevant information and/or notes back to the rest of the team.

· Manages expectations and engages management to review/resolve any potential changes to project scope, expected deliverables, etc.

· Participates in post implementation review of projects.

· Implement changes while adhering to the change control policy and procedures for the project in order to deliver a successful solution to the customer.

· Communicates to all parties the nature, significance and risk factors of corresponding projects.

10. Video Conferencing:

· Ability to test, troubleshoot and work independently to resolve both customer and executive issues or problems.

· Develops and utilizes tools to monitor audio and video quality across the network in real-time.

· Provides training to the Service Desk and other IT administrators on the administration and support of video conferencing equipment.

11. On-Call Responsibilities:

· Accepts on-call duties and responds with action, either by phone or on-site, as defined by department policy.

12. Policy Adherence:

· Follows established policies of the WVUHS and the entity where the IT team member is assigned to work and/or employed.

13. Vulnerability Testing and Risk Mitigation:

· Participates in periodic testing of networks to identify vulnerabilities.

· Identifies and confirms vulnerabilities and reports findings to Analyst and Engineers. Can identify the risk, threat level, and business impact of an event.

14. Application Delivery:

· Works with customers to identify, and reports issues with application delivery. Works with our customers to resolve issues with user access to delivered applications.

· Assists with managing user access to delivered applications.

15. Inventory Control

· Manages efficient acquisition systems for items managed by Information Technology.

· Maintains systems which assure the accuracy of perpetual inventory counts and inventory locator systems to facilitate easy retrieval for all items.

· Develop and maintains reorder management systems (to include the application of par levels and min/max parameters) to assure a high level of customer service while minimizing inventory levels.

· Provides data to measure progress towards cost reduction targets and inventory goals

· Develops and analyzes reports (i.e., ABC analysis, usage history, etc.) to target efforts to maximize inventory efficiency

· Conducts the year-end physical inventory and other periodic inventory counts as necessary.

· Provides inventory management expertise across Information Technology.

· Assures that the daily operational needs for supplies and equipment are met.

· Ascertains daily order requirements through Workday recommendations, physical counts, receiving inventory and personal observation.

· Has signature authority for shipping and receiving orders on a daily basis.

· Maintains proficiency in the use of Enterprise applications, including but not limited to Workday and ServiceNow.

· Maintains necessary accounting knowledge and coordination needed to assure that all necessary financial matters are handled appropriately (perpetual inventory reconciliation, Workday interface, manual billings, etc.)

· Provides reports through Enterprise applications (including but not limited to Workday and ServiceNow) or electronic spreadsheets as requested.

16. Supports network services team by assisting in maintaining server infrastructure onsite to include but not limited to Nutanix, Hyper-V, VMware, or any physical hardware as requested.

17. Supports healthcare applications by helping troubleshoot technical problems from the remote site for the application team. Instruct end-users on proper use of applications as requested.

18. Provides first level and basic second level support to resolve problems with products and applications by meeting customer service standards (e.g., displaying a positive attitude, actively listening, taking ownership, leveraging knowledge, communicating clearly).

19. Supports troubleshooting efforts in conjunction with Tier 2 and Tier 3 engineers to identify routine and moderately complex problems.

20. Supports the execution of disaster recovery and business continuity processes and events.

21. Participates in weekly meetings to include change management for areas of responsibility.

22. Supports current industry software by recommending, installing, configuring, upgrading, troubleshooting, managing and removing such applications as Windows desktop operating systems, Microsoft Office suite, billing, accounting, clinical, ERP, anti-virus and encryption along with other programs that may be deployed or acquired. Removing all technical, financial and clinical applications that may be deployed or acquired as instructed.

23. Utilizes the effective tools and adheres to all change management, problem management, incident and request management policies and procedure as required.

PHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping are necessary body movements utilized in performing duties through the work shift.

WORKING ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Standard office environment.

2. Requires travel to other WVUHS facilities or affiliated sites to assist with implementations, training, and/or support.

3. Ability to work well under high stress conditions.

SKILLS AND ABILITIES:

1. Ability to handle and maintain confidential information.

2. Ability to work on networks, security appliances, servers and pc’s.

3. Ability to lift at least 50 pounds.

4. Ability to work independently or cooperatively as a team member.

5. Ability to adapt to various workloads and assignments.

6. Ability to work with multi-disciplinary groups and facilitate meetings.

7. Must have reading and comprehension ability.

8. Knowledge of healthcare work environment, healthcare information systems, EHR applications.

9. Knowledge of change management processes, ITIL.

10. Generalist knowledge of IT infrastructure to include (but not limited to) Servers, Networks, Security, Applications and PC’s.

11. Has mid-level knowledge as it relates to configuring and troubleshooting PC’s on Windows 7 and Windows 10.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Day (United States of America)

Exempt/Non-Exempt:

United States of America (Exempt)

Company:

SYSTEM West Virginia University Health System

Cost Center:

584 SYSTEM IT Technical Services

Address:

315 Point Marion Road

Morgantown

West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday.  This career site is for external applicants only.

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. 

If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

Title

Medical Assistant Tech

A Medical Assistant Tech is a paid position to participate in Bronson’s training program to become a registered Medical Assistant.  A Medical Assistant is a professional who works with health care professionals in outpatient and other health care facilities to deliver exceptional quality care. They provide vital support to doctors, advanced practice providers, nurses, and other clinical professionals by performing diverse tasks, including patient care, clinical procedures, and administrative duties.

The Medical Assistant Tech will complete a six-month program, including hands-on clinical and administrative skills, classroom learning, independent study, and professional development

A Medical Assistant Tech will be assigned to a Bronson Medical Group practice during the program to obtain hands-on clinical and administrative skills and spend a minimum of two days per week in the classroom setting with educators. To complete the training program, a Medical Assistant Tech will successfully meet program attendance, competency and performance requirements.

• High school diploma or general education degree (GED) required.
• Previous experience in healthcare setting preferred.
• Effective problem-solving and prioritization skills.
• Upon completion of the program, students have 30 days to take the Registered Medical Assistant (RMA) exam through American Medical Technologists (AMT) and are allowed up to 4 attempts to pass.
•  Once students pass the exam, they may apply for open Medical Assistant roles at Bronson. If students fail after 4 attempts, they will have 60 days to apply for other positions within Bronson. If no position is found within 60 days, their employment will be terminated.
• Must possess excellent interpersonal skills and process information in a confidential manner.
• Must be able to communicate clearly and effectively with patients, providers, and other staff.
• Ability to maintain patient confidentiality.
• Ability to work independently and function as an team member with other healthcare professionals.
• Ability to input and retrieve data from the organization's computerized systems.
• Ability to maintain positive customer service.
• Ability to establish effective working relations with physicians, office staff, and employees in a team environment.
• Must maintain the highest level of confidentiality.
• Prepares patient for visit including, histories, vital signs and routine testing of hearing, vision or point of care testing.
• Inputs data from patient questionnaires
• Set up room for procedures.
• Acts as a chaperone for providers.
• Prepares instruments for reprocessing.
• Maintains documentation standards and reviews chart prior to appointment to assure requests and documents are in place.
• Accurately documents required information in patient charts.
• Schedules outside tests or procedures for patients in other departments of facilities such as x-ray, MRI, etc.
• Coordinates admissions and referrals to other health care services.
• Cleans exam rooms and stocks exam rooms with supplies as needed.
• Conducts day-to-day inventory of supplies and report items to be ordered.
• Assist patients with check in and check out.
• Assists in the scheduling of appointments in Electronic Medical Record (EMR) system as required.
• Answers phone and directs calls where appropriate.
• Confirms upcoming patient appointments.
• Assists in completion of miscellaneous patient forms (Worker Compensation, FMLA, Disability, etc.)
• Attends staff, educational or other meetings as required.
• Performs other related duties as assigned by medical assistant, nurses, practice manager, or providers within his/her scope.
• Work for Bronson for a minimum of one year after completion of Medical Assistant Tech Program.

While performing the duties of this job, the employee is regularly required to sit and use fine motor skills to operate a personal computer and other office equipment and to tolerate repetitive movements.

Work involves considerable standing or walking, regular lifting of lightweight objects (i.e., 20 pounds or less) and assisting with heavier tasks such as assisting in lifting and moving patients. Minor straining or fatiguing positions must be assumed, and some fatiguing physical motions are required.

Shift

Time Type

Full time

Scheduled Weekly Hours

40

Cost Center

Agency Use Policy and Agency Submittal Disclaimer

Please take a moment to watch a brief video highlighting employment with Bronson!

Primary City/State:

Phoenix, Arizona

Department Name:

Care Mgmt Admin

Work Shift:

Day

Job Category:

Administrative Services

You Have a Place in Health Care — And It Starts Here! Your Next Big Move Starts Here at Banner Health!

WHY YOU'LL LOVE THIS ROLE

• Work side-by-side with Banner Health's Chief Operating Officer and Chief Clinical Officer

• Have a real seat at the table — your ideas and insights will directly influence the organization's direction

• Be part of a mission-driven team dedicated to making healthcare easier so life can be better

• Do work that is meaningful, visible, and impactful every single day

WHAT WILL YOUDO

• Partner with senior executives to drive strategic priorities and key initiatives

• Lead complex projects from start to finish with confidence and precision

• Communicate strategically across all levels of the organization

• Identify challenges and deliver smart, practical solutions

• Champion process improvements that make the organization run better

• Guide teams through change with clarity and purpose

YOU'RE A GREAT FIT IF YOU...

• Lead with confidence, credibility, and executive presence

• Build strong relationships and earn trust quickly

• Know how to get things done — even without direct authority

• Think strategically but aren't afraid to roll up your sleeves

• Thrive in fast-paced, complex environments

PERKS INCLUDE

• Comprehensive health, dental, and vision benefits

• Competitive pay with performance incentives

• Tuition reimbursement and career development

• Generous PTO and paid holidays

• Incredible growth opportunities within a top national health system

SCHEDULE:

• Monday- Friday

• 8:00am-5:00pm

LOCATION:

• Primary: Phoenix Corporate Office

• Secondary: Attending Events

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY
This position typically supports members of the system Senior Leadership Team (SLT) or direct reports of the CEO, by providing administrative services and assistance of advanced complexity, requiring significant latitude of independent judgment and discretion on a routine basis. Additionally, this position handles a variety of situations involving the administrative function of the office, which often cannot be brought to the attention of the executive.

CORE FUNCTIONS
1. Frequently handles a wide variety of situations and conflicts involving the clerical and administrative function of the office, which cannot be brought to the attention of the executive.

2. Interprets requests, takes appropriate action, evaluates level of information, and decides when the executive should be notified. In executive’s absence, directs and ensures that requests for action or information are relayed to the appropriate staff member.

3. Conserves executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications. Independently composes and signs correspondence for executive as needed.

4. On own initiative, composes correspondence or responds to individuals, which requires knowledge of executive’s views, philosophy, and some understanding of technical matters. May serve as the executive’s representative at meetings and express the executive’s viewpoints at such meetings.

5. May assist in preparation for board of director’s meeting, including researching and gathering information and other background materials as required. Safeguards sensitive information, ensuring privacy and security.

6. Maintains executive’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel plans. On own initiative, arranges for staff members to represent organization at meetings and conferences.

7. Stays informed about key business projects and deadlines to advise the executive as needed Supports projects by drafting project documentation, organizing teams, creating agendas, and capturing relevant meeting minutes and action items. Assists the executive with tracking scope, objectives, deliverables, and constraints. Prepares reports including conclusions and recommendations for solution of operational and administrative problems.

8. May hire, train, conduct performance reviews, and direct the workflow for the department staff. This includes completing projects by assigning work to clerical staff and following-up on results.

9. This position primarily focuses on the operations of the office of the Senior Leadership Team. Responsibilities extend across organizational lines, requiring extensive interaction and involvement throughout the system, as well as the community. This position interacts with SMT, board members, physicians, patients, board members, employees, as well as business and community leaders.

MINIMUM QUALIFICATIONS
Strong working knowledge of business and/or healthcare operations as normally obtained by the completion of a bachelor’s degree in business or related field.

Must possess at least four to five years of advanced administrative support experience at a progressively responsible level required, including management of projects.

Proven ability to work independently and manage multiple projects and activities simultaneously in a fast-paced environment. Must possess independent decision-making abilities, as well as considerable judgment and initiative to determine the approach or action to take in non-routine situations. Must have the ability to analyze non-routine administrative details of moderate complexity and provide for an acceptable resolution. Must have the ability to acquire and utilize a thorough knowledge of organization policies, practices, and operations and oral communication skills to perform routine administrative details, such as arranging meetings, responding to non-routine inquiries from telephone callers or visitors, and gathering background information for sensitive or confidential reports. Must have excellent oral, written, and interpersonal communication skills, as well as a high level of sophistication to effectively communicate and interact with senior executives, internal and external to the organization. Must possess the ability to convey a professional image, as well as effectively represent the executive as appropriate in his/her relationship with external customers. Must have an advanced working knowledge of personal software packages, including Microsoft Office, to perform the administrative functions described above.

PREFERRED QUALIFICATIONS

Previous clerical supervision experience preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Phoenix, Arizona

Department Name:

C/P-Neurosurgery-Clinic

Work Shift:

Day

Job Category:

Administrative Services

Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you!

Banner - University Medicine Neurosurgery Clinic strives to provide the best neurosurgical treatment with the latest technology and evidence-based care while focusing on compassionate, tailored plans that are unique for each patient. We also specialize in minimally-invasive techniques and complex cases. Throughout the entire process, patients can feel confident that they have a team of devoted Banner Brain & Spine experts in multiple subspecialties working toward meeting their needs. 

The Patient Care Coordinator will serve as a provider Liaison to all staff and services. The PCC will receive instruction from the provider and ensure its completion by delegating to the appropriate team member. On occasion, the PCC will reach out to the appropriate staff to obtain a status update. The PCC is not a leader role; however, they are responsible for establishing effective communication within their assigned service line for the completion of all tasks and requests. Along with being a Liaison, the PCC role is responsible for reviewing completed DR's and updating status via ARM tool, scheduling new and established visits, completing outgoing referrals for their service line, monitoring messages via PCC pool and maintaining prompt and effective communication with patients, providers, offices, vendors and PCC for the PM&R service line to support physicians with Procedure scheduling, authorization, and coordination.

The schedule is Monday-Friday from 8:00AM-4:30PM, working with a strong team that supports the community need for Neurosurgeons. We strive to provide high quality care to ensure an exceptional patient experience.

Location: 755 McDowell Rd. Phoenix.

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics and has operations in multiple locations spanning across the Phoenix metropolitan city.

POSITION SUMMARY
This position is responsible for providing personalized coordination, clarification and communication of all administrative aspects of care including patient needs assessments, insurance and authorization verification, registration, maintaining and handling of documentation, and scheduling of appointments. This position partners with the clinical care team to ensure a seamless experience for the patient and their family across the entire continuum of their treatment. This position assists with providing resources to help the patient maintain optimal care. This position performs follow-up tasks identified during the patient needs assessment for management of patients across the healthcare continuum or when the patient is in the continuum and needs additional resource support.

CORE FUNCTIONS
1. Performs patient intake process, which may include pre-registration/registration. Partners with the clinical care team to determine initial authorizations needed based on the predicted care treatment plan. Obtains patient insurance benefit information for all aspects of the treatment, including, but not limited to, inpatient and outpatient services, prescription drugs, and travel and housing, if necessary. May also answer questions regarding the authorization process and supply information to providers, patients and third party payors.

2. Acts as a resource for insurance coverage, which may include obtaining authorizations and notifications throughout the patient’s treatment. Obtains all necessary signatures and documentation required by the patient’s insurance plan. Accurately and completely documents all information into the patient records system to ensure maximum reimbursement. Monitors and updates information regarding insurance data, authorizations, preferred providers and changes in patient’s treatment plan. Partners with the clinical care team and insurance provider to ensure continued coverage of patient’s care and maximum reimbursement and minimized financial impact to the patient.

3. Provides administrative support in maintaining materials such as documents, proposals, routine correspondence, spreadsheets, composing and preparing routine reports, and maintaining records in a variety of business software and database applications for electronic medical records, billing, data management.

4. Schedules physician appointments, tests, procedures and surgeries and may provide patient with necessary preparation instructions. Prepares, processes, and manages patient documentation to department database . Acts as a liaison between the patient, billing department, and payor to enhance account receivables, resolve outstanding issues and/or patient concerns.

5. Optimizes patient experience by using effective customer service. Communicates continually with patients, other departments, referral networks and providers to ensure appropriate plans and protocols are followed. Uses discretion and is attentive to issues of customer confidentiality. Demonstrates skills in pro-active resolution and attempts to resolve scheduling conflicts.

6. May manage the medical record for the assigned area, including coordination with hospitals, practice offices and other ancillary services to obtain needed records. Responds to patient referral requests for tests, procedures and specialty visits. Follows guidelines and may assist in developing procedures to ensure that medical records are in compliance with all state and federal laws. May also reconcile charge tickets, identifying incomplete tickets, missing charge codes or missing diagnosis codes. Notifies clinical staff as needed.

7. Works independently under general supervision, following established procedures. Uses knowledge and problem-solving skills to work independently in a clinic/physician practice environment. Responsibility for ensuring efficient coordination of administrative functions supporting patient needs assessments, insurance and authorization verification, registration, maintaining and handling of documentation, financial counseling, and scheduling of appointments. Internal and external customers include patients and their families, physician offices, third party payors, vendors, clinical staff, ancillary staff, therapist, nurses and case managers. Primary responsibility is to main department assigned, however cross-over and assistance to other departments is required.

MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.

Requires skills and abilities typically attained with three or more years working in a hospital or medical office. Requires knowledge of medical terminology. Must be able to work under minimal supervision and make independent decisions using good judgment. Excellent communication, human relations, attention to detail and organizational skills are required. Must possess highly developed interpersonal relations and process coordination skills.

Roles supporting mobile medical unit require travel within local community.

Requires knowledge of payer contract terms and processes. Requires the ability to perform basic math function and the ability to handle confidential information and sensitive issues. Must be able to work effectively with common office software and hospital software to perform intake and updates to patient medical history in addition to other software used in scheduling and billing.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Tucson, Arizona

Department Name:

Radiology-Support-Hosp

Work Shift:

Day

Job Category:

Clinical Care

Great careers are built at Banner Health. There’s more to health care than doctors and nurses. We support all staff members as they find the path that’s right for them. Apply today, this could be the perfect opportunity for you!

Tucson is set in a Sonoran Desert valley surrounded by five mountain ranges. Boasting an average 350 sunny days a year and warm dry air, the climate is ideal for year-round outdoor recreation. Tucson offers one-of-a-kind experiences for those interested in outdoor adventure and nature, heritage and culture, arts and attractions, golf and original Southwest-inspired dining.

An important piece to delivering exceptional patient care falls on medical imaging, the team that helps with detection and diagnosis and treatment of illness and abnormalities. Our Medical Imaging Assistants are a major component of our success to offer high caliber patient care. This position assists in daily operations of the Medical Imaging Department under direct supervision with technologists in the department.

Schedule: Monday through Thursday working 11AM to 930PM at BUMC Tucson. Call and holidays on a rotation are required.

Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The academic medical center has earned Magnet Recognition becoming the only hospital in southern Arizona to meet the rigorous standards of the American Nurses Credentialing Center’s Magnet Recognition Program® for nursing excellence. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.

POSITION SUMMARY
This position assists technologists and/or nurses in department by performing non-technical, patient and procedure-related duties in accordance with department/facility policies and procedures. This position is also responsible for a variety of clerical and administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients.

CORE FUNCTIONS
1. Performs a variety of tasks and functions associated with the department’s daily operations, including but not limited to, greeting patients, medical staff and the public, answering incoming telephone calls, scheduling appointments, entering orders and providing general information to customers. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution. Refers complex inquiries to the appropriate department or staff. Provides ongoing clerical and administrative support.

2. Enters patient information into the computer, scans documents into PACS. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. May be responsible for QC/validations. Assists in facilitating requests for patient medical records.

3. Provides support in the acquisition and distribution of digital patient records. Digitizes, formats, and uploads film-based or digital images into PACS. Maintains accurate filling system as required based on established department protocols and procedures.

4. Fulfills requests for images and reports ensuring availability in system, hard copy (film), and/or CD as required and follows proper protocols for releasing confidential patient information.

5. Receives patient in applicable systems, confirms patient demographics and insurance information and performs insurance verification when required. May be required to calculate and collect copays, deductibles, and self-pay. Totals charges on patient’s super-bill at check-out. Enters pending discharges into the system. Coordinates patient appointments for procedures and treatments that may be required prior to timely discharge. Processes patient discharges. Coordinates transportation to care centers and residential homes as requested by patients or physicians.

6. Prints physician schedules, super-bills, labels and other applicable forms in preparation for next business day. Pulls and files patient charts and prepares new patient charts as needed. Prints and files transcription notes. Reconciles charge tickets to each day's schedule, identifies incomplete tickets, missing charge codes or missing diagnosis and notifies clinical staff. Forwards completed tickets and/or billing package to the business office or billing company.

7. Assists technologists and nurses in pre and post procedure room preparation by obtaining necessary supplies and assisting patients as necessary. Ensures procedure rooms are stocked appropriately. Understand sterile procedure and assists with setting up sterile trays, where applicable. Adheres to radiation safety policies. Escorts patients back to the patient exam rooms, takes vitals and patient history; may assist with patient treatment to include peripheral IV insertion, IV discontinuation and Point of Care Testing (POCT) if required by the assigned facility (completion of Banner’s peripheral IV insertion course and validation of skill must be completed prior to any peripheral IV insertion and discontinuation performed. Completion of Banner’s POCT education and validation of skill must be completed prior to any Point of Care Testing being performed).

8. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery.

9. This position assists in the operations of the medical imaging department under direct supervision with technologists and nurses in department. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Must navigate a variety of separate computer programs at any given time and handle multiple demands on time. Internal customers: All levels of medical imaging and nursing management and staff, medical staff, and all other members of the interdisciplinary health care team. External Customers: regulatory and health agencies, non-clinic providers and facilities, vendors, patients and family members.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Certification for BLS is required.

Must be able to exercise good judgment, effectively communicate, and use discretion with patients, staff and the general public. Working knowledge of medical terminology and computer literacy is required. The position requires knowledge of commonly used office software and keyboarding skills. Good organizational skills are essential in prioritizing and coordinating various responsibilities simultaneously. Must have the ability to handle ongoing face-to-face contact with patients and staff while functioning in a busy medical office environment.

PREFERRED QUALIFICATIONS

Prior experience as a transporter, EMT and/or nursing assistant preferred. Working knowledge of medical terminology is preferred. Previous experience working with electronic medical records and insurance is preferred. Knowledge of filing and/or retrieval systems preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job provides direct care (including IV therapy) of assigned patients within the framework of the Licensed Practical Nurse Act under the direction of a registered nurse. Directs and assists ancillary nursing staff with assigned duties and interacts with the multidisciplinary team and other personnel. Demonstrates professional responsibilities and is responsible for own practice and assists other members of the healthcare team in providing the highest quality personalized patient care.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
 

Education

Required - High school diploma or equivalent.

Work Experience
Required - None.

Certifications

Required - Current licensed practical nursing (LPN) license in state of practice.

Basic Life Support (BLS) Certification from the American Heart Association.

Preferred - IV therapy credentials.

Knowledge Skills and Abilities (KSAs

• Excellent organizational and time management skills and self directed and demonstrate good judgement.

• Good interpersonal and delegation skills.

• Ability to work with and maintain confidential information.

• Ability to work in a fast-paced environment with minimal supervision.

Job Duties

• Effectively uses the nursing process in the delivery of patient care through data gathering, planning and evaluation.

• Provides care based on physical, psycho/social, educational, safety and related criteria, appropriate to the ages of patients served.

• Communicates effectively and professionally with all patients, guests, family members and co-workers to ensure a quality patient experience.

• Adapts to rapid change in a positive manner throughout the day as needs of the unit / department change.

• Manages personal professional development and maintains required clinical knowledge, technical skills, training and credentials.

• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible

Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. There may be an occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job provides direct care (including IV therapy) of assigned patients within the framework of the Licensed Practical Nurse Act under the direction of a registered nurse. Directs and assists ancillary nursing staff with assigned duties and interacts with the multidisciplinary team and other personnel. Demonstrates professional responsibilities and is responsible for own practice and assists other members of the healthcare team in providing the highest quality personalized patient care.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
 

Education

Required - High school diploma or equivalent.

Work Experience
Required - None.

Certifications

Required - Current licensed practical nursing (LPN) license in state of practice.

Basic Life Support (BLS) Certification from the American Heart Association.

Preferred - IV therapy credentials.

Knowledge Skills and Abilities (KSAs

• Excellent organizational and time management skills and self directed and demonstrate good judgement.

• Good interpersonal and delegation skills.

• Ability to work with and maintain confidential information.

• Ability to work in a fast-paced environment with minimal supervision.

Job Duties

• Effectively uses the nursing process in the delivery of patient care through data gathering, planning and evaluation.

• Provides care based on physical, psycho/social, educational, safety and related criteria, appropriate to the ages of patients served.

• Communicates effectively and professionally with all patients, guests, family members and co-workers to ensure a quality patient experience.

• Adapts to rapid change in a positive manner throughout the day as needs of the unit / department change.

• Manages personal professional development and maintains required clinical knowledge, technical skills, training and credentials.

• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible

Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. There may be an occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

At Houston Methodist, the Project Director position is responsible for managing multiple projects throughout all lifecycle phases, leading projects which span across departments which may be of a highly confidential nature and of extremely high strategic value to senior management. This position is responsible for organizing and monitoring of successful development, and the successful implementation of all project controls for projects as assigned, including projects related to the strategic initiatives of the Houston Methodist (HM) System. The Project Director position presents pertinent and actionable strategic level information, facilitating and directing implementation of evidence-based practice using data and performance improvement methodologies. This position must be results-oriented with a strong commitment to project execution, overseeing and designing the review, analysis, and integration of data in the workflow design to support organization and department mission and goals. The Project Director position interacts with all levels of the organization, from front-line clerical and clinical personnel to senior management and medical staff and possesses strategic vision, excellent communication skills, proven facilitation skills, proven motivational capabilities.

FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION

• Master’s degree

EXPERIENCE

• Seven years of experience in related discipline. May consider HM employee with six years’ experience which include at least four years in a role with progressive leadership responsibilities where the emphasis has been focused on organizational operations. Houston Methodist Fellowship plus two years of demonstrated progressive responsibility satisfies all experience requirements

LICENSES AND CERTIFICATIONS
Preferred

• PMP - Certified Project Management Professional (PMI)

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Mature management skills demonstrated by calm and thorough review of situations
• Strong communication and presentation skills. Ability to conduct effective presentations
• Ability to establish and maintain positive Sponsor, project team member and internal relationships
• Demonstrates strong written and verbal communication skills
• Strong analytical and interpersonal skills
• Ability to independently manage projects in culturally diverse settings – knowledge of different cultural sensitivities
• Advanced spreadsheet skills (i.e. creating pivot tables, performing v-lookups, and managing large data sets). Intermediate word-processing and presentation software skills
• Strong project and time management skills
• Initiative - Exhibits resourcefulness, independent action and judgment that are position appropriate. Evaluates, selects and acts on various methods and strategies for solving problems and meeting objectives
• Adaptable – flexible in handling change, able to juggle multiple high priority demands, able to adapt to new situations with innovative ideas or approaches. Can maintain focus on goals and easily adjust to how they are achieved
• Professional handling of exposure to confidential/sensitive information
• Demonstrated success in consulting effectively with senior level management, the ability to influence others without direct position responsibility and to earn credibility and client trust

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Uses strategic influence, analytical thinking, tactical planning, attention to detail, time management, and conflict resolution skills to effectively facilitate projects and analyses. Maintains customer confidence and protects operations by keeping information confidential.
• Builds and gains consensus of stakeholders for strategic initiatives. Proactively tailors work products, communications, and style to leadership and a broad range of specific audiences. Presents information to management to support decision-making.
• Role models healthy relationships in the work environment such as mitigation of conflict, leading problem solving and resolution efforts. Provides proactive and creative recommendations on how to meet goals and handle identified risks and deviations. Recommends initiatives to improve department scores for employee engagement on department scorecard.
• Collaborates with key stakeholders to champion change throughout the organization, incorporating lessons learned into future projects to ensure desired results.

SERVICE ESSENTIAL FUNCTIONS

• Provide leadership, decision analysis, subject matter expertise, and recommendations for various initiatives throughout department. Provides consultative services, manages and implements multi-faceted strategic and business-related initiatives.
• Develop and deliver executive presentations and dashboards and communications that may be distributed system-wide.
• Serves as support to interprofessional workgroups throughout all HM entities. Assists during internal audits and other audits as appropriate. Works in collaboration with other entity operations staff to ensure synergy in duties and reporting.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Responsible for the completion and management of strategic projects associated with system structure, education, analytics, data management and any other project for HM systems available to the departments, as assigned. Proactively identifies and resolves project issues; manages project/program deliverables and mitigates project risks.
• Synthesizes data from various internal and external sources to make informed decisions. Critically evaluates information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Ensures project documentation (agendas, minutes, project plans, presentations, etc.), some of which may be of a highly confidential nature, is complete, timely, accurate, and in accordance with standards and policies, in order to ensure a successful project outcome.
• Develops and monitors department quality objectives, milestones and benchmarks, effective tools to measure performance against these standards, providing documentation, and reporting on all plans, priorities, schedules, staff assignments, programs and the current status of the project and assignments.

FINANCE ESSENTIAL FUNCTIONS

• Interprets financial results, generates reports, identifies market trends, and recommends courses of action to executive. Composes clear and concise summaries, written/oral presentations, business plans, trends, and data analysis utilizing a variety of software in order to present recommendations to leadership/project sponsors.
• Provides input into utilization of human, financial and physical resources within constraints of operating indicators. Assists in the preparation, tracking, and projection of annual operating budget.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Leads development of strategies for creative and futuristic planning for delivery of services. Offers innovative solutions through participation in performance improvement projects and activities. Follows up on action items to ensure completion of assignments.
• Identifies and assumes responsibility of own learning needs, consults with healthcare team experts and seeks continuing education opportunities to meet those needs. Completes and updates the individual development plan (IDP) on an on-going basis. Ensures own career discussions occur with appropriate management.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: No
• Business professional: Yes
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist Clear Lake Hospital is committed to leading medicine in Clear Lake and surrounding communities by delivering the Houston Methodist standard of exceptional safety, quality, service and innovation. Houston Methodist Clear Lake provides a broad spectrum of adult, pediatric, medical and surgical care. It is an accredited chest pain center and acute stroke-ready designated through DNV. Houston Methodist Clear Lake offers advanced inpatient and outpatient services, including state-of-the-art imaging; childbirth center with a level II neonatal intensive care unit; minimally invasive surgery; cancer center; neurology and spine care; heart and vascular care; bariatric and digestive care; emergency care; primary care; rehabilitation services; and comprehensive orthopedics and sports medicine.


Houston Methodist is an Equal Opportunity Employer.

Under the general direction of the Department Administrator or Chief, this position has comprehensive administrative responsibility for faculty and nonfaculty appointments. This position requires the professional skills to coordinate all aspects of the Harvard appointment process and communicate effectively with all levels of faculty and administrators. Provides support to various leadership levels requiring appropriate ability to manage time-sensitive and confidential information. The Faculty Services Administrator is expected to function with a high- degree of independence and decision making and work under minimal supervision to accomplish job responsibilities and meet strict deadlines. May work closely with the CV Writer Team to facilitate the completion of documents required for the promotion process.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities

• Primary administrator of Harvard Medical School (HMS) faculty and nonfaculty appointments

• Processes all Harvard Medical School (HMS) first appointment, reappointment, and promotion materials within the department of Medical Oncology. Includes, but not limited to: Research Fellow, Instructors, Assistant Professors, Associate Professors, Professors, Lecturers, etc.

• Coordinates faculty search (recruitment) processes, develops search request with division Chief or administrator, obtains department, Office of Faculty Development, Professionalism, and Inclusion (OFPDI) and BWH Department of Medicine (DOM) approval for searches and advertisements, places ad with advertising agency. Maintains records of the search, advertisement posting dates and invoices. Works with search coordinator to create report of the search. Enters the search into the HMS Search Portal.

• Trains new division administrators on appointment and search processes and serves as a resource on the academic process. Serves as a resource for request for information on providers in the BWH credentialing process and HMS appointment or promotion process. Tracks process in detail (reasons and dates) on departmental spreadsheet.

• Manages the annual reappointment processes for annual (Instructors and fellows) and term (Assistant and Associate Professor) faculty. Collects data, prepares reports, coordinates development of CVs and letters of support (term faculty).

• Communicates on a regular and monthly basis with Division Chiefs and Administrators on division faculty member promotion progress.

• Coordinates and educates faculty members on the promotion process. Tracks individual progress and communicates regularly with faculty member.

• Works closely with OFPDI and Human Resources Information Systems (HRIS) to maintain accurate faculty and nonfaculty appointment and position records. Notifies OFPDI, HMS and BWH of all terminations.

• Serves as a liaison with the BWH and DFCI medical staffing offices; initiates clinical onboarding at BWH and follows the BWH credentialing process through to completion. Provides updates to Division Administrators and works through problems with documents or submissions. Communicates directly with new faculty as needed.

• Prepares and updates CVs, primarily for fellows and Instructors, according to HMS-DOM format or enters information into EasyCV. Reviews and edits CVs for Assistant and Associate Professors prior to turning them over to the CV Writer Team.

• Keeps updated files for each faculty member and fellow appointed in the Department. Also maintains records of faculty from other departments (e.g., Cancer Biology and Data Sciences) appointed through Medical Oncology

• Provides faculty lists and reports as requested by DFCI’ leaderships and stakeholders.

• Provides reports and context for the promotion process to department leadership.

• Works with the MO Editorial Team to review and edit weekly newsletters, annual reports, and monthly faculty meetings.

• Educates and trains new faculty users on EasyCV application for entry and maintenance of Harvard-formatted CVs. Will develop ease of use with new HMS CV Generator application.

Knowledge, Skills and Abilities

• Excellent written and oral communication skills. Must possess strong writing and presentation skills.

• Advanced knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, Adobe.

• Demonstrated ability to lead initiatives to completion as well as an exemplary record of successful program management.

• Adheres to all hospital-wide standards for professional behavior, as well as cultural sensitivity and age specific competencies.

• The ability to communicate effectively with a diverse constituency, including -- senior hospital administrative staff, Division Chiefs and Administrators, research faculty at all levels, research trainees and staff, representatives of BWH DOM and colleagues.

• Must be extremely detail-oriented and possess excellent interpersonal, organizational, analytical, and problem-solving skills.

• Ability to prioritize and manage multiple tasks. Time-management, multitasking and the ability to work under pressure in a fast-paced, developing organization are essential.

• Must be pro-active, take initiative, and exhibit sound judgment.

• Ability to handle complex, confidential, and sensitive material/information in a professional manner.

• Understanding of and ability to use medical terminology.

• Initiative and ability to work well both independently and as a member of a team.

• Ability to adapt to changes in applications, policies, and procedures.

 

Minimum Job Qualifications

 

• Bachelor's degree with 5 years’ of relevant administrative experience required.

• Experience working in a medical or scientific research setting or comparable technology-oriented business environment or academic medical center is preferred. 

 

 

License/Certification/Registration Required: None

 

Supervisory Responsibilities: No

 

Patient Contact: No

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$64,900.00 - $74,600.00

Employment Type:

Full time

Shift:

Day Shift

Description:

At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.

Our OB/GYN Clinic in Boise is looking for an efficient and energetic Registered Nurse to join their team in providing top-notch care for a broad patient population.

What You Would Do:

As an RN in this clinic, you will conduct patient assessments, administer medications, assist with procedures, and provide education and resources to patients and families based on their needs. You will have triage responsibilities and support care coordination efforts. You will also serve as a liaison for both patients and providers and a mentor to clinical staff.

Our ideal candidate has the ability to make decisions and take action in stressful situations, while providing outstanding customer service. He or she needs to have excellent communication skills and must be a team player. The ability to maintain accurate documentation and preserve confidential information is critical.

About our Boise OB/GYN Services:
We proudly care for patients throughout all stages of life: puberty, fertility & family planning, pregnancy, general wellness & menopause. We strive to treat our patients as though they were our family and believe they deserve the best care possible. We are a large clinic with 19 providers and 40+ staff members. We pride ourselves on our adaptability and strong customer service skills.

Learn more about our OB/GYN Services: https://www.saintalphonsus.org/specialty/gynecology/services/

POSITION SUMMARY & HIGHLIGHTS: 

As an RN in the Saint Alphonsus Medical Group, you will provide skilled nursing care in coordination with licensed providers while promoting a positive patient experience with compassion and kindness. You will administer medications, maintain a safe nursing area, and provide education and resources to patients and families based on their needs. RN's are also expected to serve as a mentor to clinical staff, maintain accurate documentation, and preserve confidential information.

SCHEDULE:  Four 10-hour shifts Monday-Friday from 7:30am – 6:00pm.  Rotating day off each week.  Clinic is closed on weekends and major holidays.

MINIMUM QUALIFICATIONS:

RN:

General Requirements:

• Nursing experience in an ambulatory setting preferred.
   

Education:

• An associate or bachelor's degree from a nursing program accredited by ACEN or CCNE

License/Certification:      

• Must have an RN license in the state of Idaho issued prior to hire date.
• Must provide licensure or proof of application in the State of Oregon within six months of starting
• Basic Life Support for Healthcare providers certification from either AHA, ARC or the Military Training Network is required at hire
• NCC Electronic Fetal Monitoring certification is required within the first year.

HIGHLIGHTS AND BENEFITS: 

When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon.  

• We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one. 

• Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop. 
• We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow. 

Visit www.saintalphonsus.org/careers to learn more! 

MINISTRY/FACILITY INFORMATION: 

Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based.  

• Top 15 Health Systems in the country by IBM Watson Health; 
• The region’s most advanced Trauma Center (Level II); 
• Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

ADMINISTRATIVE ASSISTANT TO CHIEF NURSE EXECUTIVE

BOISE, IDAHO

Saint Alphonsus Health System, Idaho's only hospital system recognized by Forbes as one of America's Best Large Employers for 2025, is seeking an Administrative Assistant to be the right arm to our Executive Leadership team.

SUMMARY:

Provides administrative support typically for director level leaders and above and may support multiples as necessary. Provides supports through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. May, on occasion, be asked to serve as backup to other Administrative Assistants others or be asked to mentor and train other individuals. Reliance on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected. Schedules meetings and ensures leader(s)' calendars are up to date.

REQUIREMENTS:

• Three years of relevant experience preferably supporting manager or director level leaders.
• Experience with process improvement or lean philosophy preferred.

WHAT YOU WILL DO:

• Meets Health System's Guiding Behaviors and Caring Standards including interpersonal communication and professional conduct expectations.
• Receives and screens visitors and telephone calls. Uses independent judgment to determine priority and sensitivity of inquiries and responses.
• Prepares and/or supervises the preparation of correspondence, forms, reports and other written communications as required.
• Schedules/coordinates meetings, conferences, special events, appointments and travel arrangements. Maintains assigned calendar(s).
• May be required to take minutes of meetings.
• Originates, prepares, processes and edits personnel, financial or operational reports and documents.
• Assist with projects and may manage projects.

Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health.

Visit www.saintalphonsus.org/careers to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System.

Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

02250 GCMG Eastover University OBGYN - Obstetrics/GynecologyFull timeYes40

Monday- Friday 8:15am - 5:15 pm/ Hours may vary

Pay Range:

$19.80 - $29.70

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Education, Experience and Certifications

High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

10372 Enterprise Revenue Cycle - Oshkosh WI ArrivalPart timeYes28

This shift is from 11:00am to 730pm with need to cover two holiday shifts a calendar year.

Pay Range:

$20.80 - $31.20

Major Responsibilities:

• Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization’s accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. 
• Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). 
• Knows insurance basics and recognizes commercial and government plans. Understands which plans Advocate Health contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates. 
• Has knowledge of which rules, forms and questions must be enforced to make sure Advocate Health remains compliant with government agencies and regulations. Examples are HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as required. 
• May schedule patient appointments: may also coordinate cancellations, reschedules, wait list requests, and recall requests. Provides accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. 
• Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Offers various assistance to patients to include arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. 
• Monitors and works assigned electronic health record work queues, following the department’s approved process. 

Licensure, Registration, and/or Certification Required:

• ​​None 

Education Required:

• ​​High School Graduate. ​ 

Experience Required:

• None

Knowledge, Skills & Abilities Required:

• Demonstrate the Advocate Health purpose, values and behaviors. 
• Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to handle large workloads with many interruptions in a fast-paced environment without direct supervision. 
• Strong attention to detail and accuracy. 
• Excellent customer service skills in a variety of situations. Must have excellent service recovery skills. 
• Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. 
• Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor. 
• Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan. 
• Interact with physicians and their staff to resolve issues related to patient care. 
• Collect and manage payments including cash payments and follow security related to cash handling. 
• Strong understanding and comfort level with computer systems. Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, internet browser and phone technology. 
• Understanding of basic medical and insurance terms and abbreviations typically used in the patient scheduling and registration process. 
• HIPAA-compliant and knowledgeable of applicable state and federal rules/regulations. Ability to handle sensitive and confidential information according to internal policies. 
• General understanding of health insurance: Medicare, Medicaid, managed care, and commercial payers. Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements. 
• Excellent organizational skills. 
• Demonstrated ability to effectively act as a resource to other staff. 

Physical Requirements and Working Conditions:

• ​​​This position may require travel, therefore, will be exposed to weather and road conditions. 
• Responds quickly to patient medical status and emergency situations occurring in clerical areas. 
• CPR certification may be required based on service location. 
• Notary training/licensure may be required as appropriate for service line and/or facility. 
• Operates all equipment necessary to perform the job. 
• Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients. 
• Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday. 
• Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. Must be able to push/pull up to 50 lbs. with assistance. Occurs when moving equipment, supplies and/or when transporting patients through doorways, ramps and elevators. 
• Escorts patients to nursing units or outpatient departments as necessary. 
• Sensory requirements include vision, hearing and touch. Must also be able to speak clearly. 
• Must be able to use hands with fine motor skills for keyboard data entry. 
• May be asked to work a flexible schedule at times to meet the needs of the department. 

Preferred Job Requirements:

Experience Required:

• ​​ Preferred: experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, Internet and phone technology. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Primary City/State:

Sun City, Arizona

Department Name:

Radiology-Support-Hosp

Work Shift:

Day

Job Category:

Clinical Care

Health care is full of possibilities. Medical imaging plays a pivotal role in excellent patient care at Banner Health. If you’re looking to leverage your abilities – you belong at Banner Health!

Arizona is a year-round destination. Sunny skies and low humidity prevail 300 days a year across the state.  From awesome natural wonders to culinary treats, tribal lands, vibrant cities, world-class resorts, renowned golfing and historic Western towns, there are some truly breathtaking moments to be had in the Grand Canyon State. 

In this dynamic role, you'll manage patient scheduling, maintain accurate digital records, and keep procedure rooms running smoothly — all while delivering exceptional customer service. You'll collaborate daily with technologists, nurses, and physicians in a fast-paced environment where no two days are the same.

Schedules available: Wednesday and Thursday working 10AM to 1030PM at Banner Boswell Medical Center. This is a part-time role.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. 

Banner Boswell Medical Center has provided exceptional health care to the communities in the northwest area of metro-Phoenix for over five decades. Today, our 410-bed acute-care hospital is nationally recognized by U.S. News and World Report as one of Arizona’s Best Hospitals. Banner Boswell offers a full range of acute care services, including cardiology, vascular, thoracic, oncology, orthopedics, neurology, general surgery, robotic surgery, rehabilitation, emergency, stroke, intensive care, pulmonary, urology, and inpatient wound management. We've earned the Society of Thoracic Surgeons highest quality award for CABG & aortic valve replacement and the Joint Commission’s Advanced Certification as a Primary Stroke Center.

POSITION SUMMARY
This position assists technologists and/or nurses in department by performing non-technical, patient and procedure-related duties in accordance with department/facility policies and procedures. This position is also responsible for a variety of clerical and administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients.

CORE FUNCTIONS
1. Performs a variety of tasks and functions associated with the department’s daily operations, including but not limited to, greeting patients, medical staff and the public, answering incoming telephone calls, scheduling appointments, entering orders and providing general information to customers. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution. Refers complex inquiries to the appropriate department or staff. Provides ongoing clerical and administrative support.

2. Enters patient information into the computer, scans documents into PACS. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. May be responsible for QC/validations. Assists in facilitating requests for patient medical records.

3. Provides support in the acquisition and distribution of digital patient records. Digitizes, formats, and uploads film-based or digital images into PACS. Maintains accurate filling system as required based on established department protocols and procedures.

4. Fulfills requests for images and reports ensuring availability in system, hard copy (film), and/or CD as required and follows proper protocols for releasing confidential patient information.

5. Receives patient in applicable systems, confirms patient demographics and insurance information and performs insurance verification when required. May be required to calculate and collect copays, deductibles, and self-pay. Totals charges on patient’s super-bill at check-out. Enters pending discharges into the system. Coordinates patient appointments for procedures and treatments that may be required prior to timely discharge. Processes patient discharges. Coordinates transportation to care centers and residential homes as requested by patients or physicians.

6. Prints physician schedules, super-bills, labels and other applicable forms in preparation for next business day. Pulls and files patient charts and prepares new patient charts as needed. Prints and files transcription notes. Reconciles charge tickets to each day's schedule, identifies incomplete tickets, missing charge codes or missing diagnosis and notifies clinical staff. Forwards completed tickets and/or billing package to the business office or billing company.

7. Assists technologists and nurses in pre and post procedure room preparation by obtaining necessary supplies and assisting patients as necessary. Ensures procedure rooms are stocked appropriately. Understand sterile procedure and assists with setting up sterile trays, where applicable. Adheres to radiation safety policies. Escorts patients back to the patient exam rooms, takes vitals and patient history; may assist with patient treatment to include peripheral IV insertion, IV discontinuation and Point of Care Testing (POCT) if required by the assigned facility (completion of Banner’s peripheral IV insertion course and validation of skill must be completed prior to any peripheral IV insertion and discontinuation performed. Completion of Banner’s POCT education and validation of skill must be completed prior to any Point of Care Testing being performed).

8. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery.

9. This position assists in the operations of the medical imaging department under direct supervision with technologists and nurses in department. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Must navigate a variety of separate computer programs at any given time and handle multiple demands on time. Internal customers: All levels of medical imaging and nursing management and staff, medical staff, and all other members of the interdisciplinary health care team. External Customers: regulatory and health agencies, non-clinic providers and facilities, vendors, patients and family members.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Certification for BLS is required.

Must be able to exercise good judgment, effectively communicate, and use discretion with patients, staff and the general public. Working knowledge of medical terminology and computer literacy is required. The position requires knowledge of commonly used office software and keyboarding skills. Good organizational skills are essential in prioritizing and coordinating various responsibilities simultaneously. Must have the ability to handle ongoing face-to-face contact with patients and staff while functioning in a busy medical office environment.

PREFERRED QUALIFICATIONS

Prior experience as a transporter, EMT and/or nursing assistant preferred. Working knowledge of medical terminology is preferred. Previous experience working with electronic medical records and insurance is preferred. Knowledge of filing and/or retrieval systems preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of various backgrounds and age and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses company's data systems to document pertinent medical information.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

• Required - High School Diploma/GED
• Preferred - Completion of a formal medical assistant training program.

Work Experience

• Required - Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision

Certifications

• Required - Medical Assistant Certification
• Required - Basic Life Support (BLS) from the American Heart Association

Knowledge Skills and Abilities (KSAs)

• Clinical knowledge.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Strong interpersonal and customer service skills.

Job Duties

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment
• Provides excellent patient service through effective communication both over the phone and in person
• Completes appropriate documentation including patient registration if necessary
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Performs other duties as assigned
• Complies with all policies and standards

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

Duties performed routinely require exposure to blood, body fluid and tissue. The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job acts as a leader in the provision of patient care utilizing the nursing process within the framework of the Nurse Practice Act, ANA Code for Nurses and Scope & Standards of Practice. Effectively delegates, directs and assists licensed and ancillary team members; assumes accountability for quality patient outcomes; exhibits sensitivity to cultural, ethnic and religious diversity in all interactions; maintains involvement in activities aimed toward the achievement of unit and the department’s strategic goals and objectives and demonstrates professional responsibility and accountability for his/her own practice and supports the company's philosophy of nursing.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
 

Education

Required - Graduate of an accredited school of nursing.

Preferred - Bachelor’s degree in nursing. 

Work Experience
Required - None.

Preferred - Experience directly supervising or managing others.

Certifications

Required - Current registered nurse (RN) license in state of practice.

Current Basic Life Support (BLS) certification from the American Heart Association.

Preferred - Certification in clinical specialty area.
 

Knowledge Skills and Abilities (KSAs)

• Good organizational and time management skills and ability to be self directed and demonstrate good judgement.

• Good interpersonal skills.

• Ability to work with and maintain confidential information.

• Ability to work in a fast-paced environment with minimal supervision.

• Leadership skills.

Job Duties

• Effectively uses the nursing process in the delivery of patient care.

• Assesses learning needs and implements teaching strategies appropriate for the diverse needs of the patient, family and other groups or disciplines.

• Communicates, delegates, and manages nursing team resources (human and fiscal) properly and serves as a leader and partner on the interdisciplinary team.

• Uses data, information and knowledge to evaluate and promote change in order to achieve optimal outcomes.

• Embraces concepts and behaviors that enhance customer satisfaction and employee morale and improvement in the profession of nursing.

• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible

Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain diseases. There may be an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

At Houston Methodist, the Tenant Services Representative position is responsible for assisting the department in the day-to-day leasing and building operational activities for multiple medical office buildings and off-site Physician Organization PCG and SPG clinics (the assigned buildings). Responsibilities for this position include processing, monitoring, assigning and maintaining the MOB online work order system for the assigned buildings for services to be performed by building engineers, housekeeping personnel, elevator technicians, and security contractor as well as inputting and tracking work orders and proposals on the Performa system. The Tenant Services Representative position processes telephone requests within the management office and security desks for adding phone lines or trouble with phone systems and performs additional administrative duties which include answering and screening phone calls, receiving and directing visitors, contractors, physicians and interdepartmental staff. This administrative position also assists with security, and general building operational matters.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• Three years experience, preferably in commercial property management in Medical Office Building Management or Property Management

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Ability to build and sustain interpersonal relationships
• Ability to work with peers in a team situation
• Very strong organization skills and detail-oriented nature
• Professional handling of exposure to confidential/sensitive information
• Proficient in computer skills for documentation

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Operates telephone console to receive incoming calls. Answers twenty-five telephone lines to assist caller by routing calls to the appropriate person. Accurately follows through with messages/requests. Greets physician tenants, visitor and patients, vendors contractors and MOB personnel. Processes telephone requests within the management office and security desks for adding phone lines or trouble with phone systems.
• Serves as tenant liaison for complaints, housekeeping issues, security issues, general building issues. Maintains constant communication with tenants when providing updates on department floor kiosks being installed.
• Develops ongoing relationships and interactions with internal stakeholders and tenants; understands and serves the needs of the department and sources goods, services and equipment as appropriate.
• Provides contributions towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Processes, monitors, assigns and maintains the MOB online work order system for the assigned buildings for services to be performed by building engineers, housekeeping personnel, elevator technicians, and security contractor. Assists MOB engineers for each building on any documentations made in Performo and follow-up on any pending work orders.
• Submits bids for tenant work orders that require a contractor and serves as a liaison between contractor and tenant for approved proposals.
• Schedules dock activities for moves in/out of buildings and obtain current Certificate of Insurance from moving companies. Tracks dumpster pick up and deliveries for the assigned buildings. Monitors with dock attendant regarding trash dumpster and parking problems at the loading docks.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Accurately signs out mechanical and telephone room keys for security purposes. Processes telephone request within the management office and security desks for adding phone lines or trouble with phone systems.
• Reports all fire alarms to building engineers. Receives calls regarding loading dock matters, security alarms, and elevator entrapments and follows proper protocol. Reports any entrapments or elevator issues after hours to vendor and follows up next day with onsite technician.
• Identifies and escalates issues and opportunities for improvement. Follows up on action items to ensure completion of assignments. Contributes towards improving department quality and safety scores.

FINANCE ESSENTIAL FUNCTIONS

• Scans any credit card forms and emails them to the accounting department to be processed.
• Ensures A/C overtime requests received through Performo or by email are sent to the accounting department, building engineers and property manager for that building.
• Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time efficiently and helps other team members.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Offers innovative solutions through participation in performance improvement projects and activities. Follows up on action items to ensure completion of assignments.
• Completes and updates My Development plan on an on-going basis, including the development of advanced skills. Ensures own career discussions occur with appropriate management.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: No
• Business professional: Yes
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist is one of the nation’s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!


Houston Methodist is an Equal Opportunity Employer.

Hours of Work :

36

Days Of Week :

3 days a week

Work Shift :

12X3 Mid/Evening (United States of America)

Job Description :

Job Family:

☒ Nursing

Job Title:

STAFF NURSE - 0635

Reports To:   

• Nurse Manager

• All Staff Nurses have a reporting relationship (direct or indirect) with the CNO.

Inclement Weather Status:

☒ Required to report to work

Category B: Employee with Patient Care Impact

FLSA: Non-Exempt

Job Purpose:

• In this highly technical, fast-paced, and challenging nursing position, you'll work with multidisciplinary team members to provide our patients the best care. You'll be at the heart of our patient-centered care, valued for your compassion as you continually strive to improve the patient experience. With clear communication and dedication to building relationships that promote a collaborative environment, you'll be accountable for your performance and empowered to take initiative for your professional growth - while being engaged and eager to build a winning team.
• Registered Nurse (RN) renders highly professional and technical nursing care to assigned patients. Provides direct and indirect patient care using the nursing process (assessment, planning, implementation, and evaluation). Directs and supervises other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with unit standards of care.
• Supports the mission, vision, values and strategic goals of Methodist Health System.

Job Requirements:
• Graduate of an accredited school of professional nursing. BSN Preferred
• Current license to practice professional nursing in the state of Texas
• Current Basic Life Support Certification
• Additional certifications as required by department

Related Work Experience and Other Skills:
• Knowledgeable about hospital policies, procedures, and nursing care standards and utilizes these when providing nursing care.

• Work experience: Minimum 12 months RN experience or completion of Nurse Residency Program

• Works with confidential material

Job Responsibilities:
• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team

Job Roles:

• Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
• Assumes responsibility for the nursing components of the patient/family/significant other educational processes.
• Communicates to the team, co-workers, patients, and family members and evaluates understanding of informational manner.
• Creates and maintains a safe and therapeutic environment for patients, self, coworkers, and facility.
• Ensures complete, accurate, and timely written communication of patient information.
• Provides a therapeutic environment through safe, accurate, and timely medication and IV administration.

• Takes personal responsibility and initiative for performance and for professional growth and development.
• Utilizes the nursing process to ensure quality patient care is provided throughout the episode of care.
• Other duties as assigned

Age-Specific Care Considerations:

Vary Based on Specialty

Physical Demands and Work Environment:

Physical Factors (% of Time):
•20 - Standing Stationary
•60 - Standing/Moving About
•15 – Sitting
•2 – Climbing
•20 - Bending (stooping/crouching)
•2 – Kneeling
•1 – Crawling
•30 – Reaching
•90 – Handling
•90 – Talking
•0 - Driving
•15 – Smelling

Hearing (% of Time):
•100 - Normal Noise Level
•0 - Occasional Loud Noise
•0 - Constant/Very Loud Noise
•0 - Constant Low Level Noise

Hazardous Conditions (% of Time):
•5 - Respiratory Irritants
•50 - Skin Irritants
•50 - Allergic Irritants
•50 - Wet Work – Hands
•1 - Wet Work – Feed
•0 - Operation of Heavy Equipment
•0 - Climbing of Ladders
•0 - Working in High Places
•50-75 - Use of Electrical Equipment
•25-50 - Use of Sharp Utensils
•80 - Exposure to Blood and Body Fluids

Carrying (% of Time):
•50 - Up to 10 Lbs
•30 - 10-20 Lbs
•10-30 - 20-50 Lbs
•10 - 50-100 Lbs
•0 - 100+ Lbs

Lifting (% of Time):
•45 - Up to 10 Lbs
•30 - 10-20 Lbs
•10-30 - 20-50 Lbs
•10 - 50-100 Lbs
•0 - 100+ Lbs

Push/Pull (% of Time):
•10 - Up to 10 Lbs.
•10 - 10-20 Lbs
•30 - 20-50 Lbs
•10 - 50-100 Lbs
•10 - 100+ Lbs

Visual Demands (Yes or No):
•Yes/No - Vision Essential
•Yes/No - Vision Not Essential

Environmental Demands (% of Time):
•100 – Indoor
•0 – Outdoor
•0 - Hot Environment
•0 - Cold Environment
Other (% of Time):
•10 - Visual Strain

Methodist Southwest Medical Center, previously known as Methodist Charlton Medical Center, is a 314-bed, full-service, acute care teaching hospital that serves Cedar Hill, DeSoto, Duncanville, Lancaster, and Glen Heights in southwestern Dallas County. In addition to the new 40,000-square-foot expansion of the emergency department, we offer a newly renovated intensive care unit, labor and delivery unit, and interventional radiology suite; a Level III Trauma Center, a Level II Neonatal Intensive Care Unit, and the Dr. Stephen and Marilyn Mansfield Oncology Unit. We have been recognized for excellence in cardiac catheterization, electrophysiology, open heart surgery, and STEMI care, stroke care, hip and knee joint replacement, women and children’s services, and more. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups.

Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital
• Get With The Guidelines® Gold and Gold Plus awards from the American Heart Association
• Great Place to Work Certified 2026-2027
• Glassdoor’s Best Places to Work; Best Places to Work in Healthcare, Biotech & Pharma; and Best-Led Companies 2025 & 2026
• TIME’s Best Companies for Future Leaders 2025 & 2026
• Newsweek’s America’s Most Admired Workplaces 2026
• Fortune Best Workplaces in Texas 2026
• Military Friendly Gold Employer 2025

We are so glad you are interested in joining Sutter Health!

Organization:

SDMC-Sutter Delta Medical Center

Position Overview:

Provides a secure and safe environment that allows patients, visitors, physicians, personnel and volunteers to deliver or receive quality services with minimal threats against their personal well-being and property. Is responsible for patrolling and monitoring facility premises, observing and reporting suspicious and unauthorized activities, and unsafe conditions. Is responsible for access control, control of keys and emergency response and notification. Renders assistance and security related services to staff, physicians, patients, and visitors, including monitoring and restraining violent patients. Documents incidents relative to the facility and coordinates with local law enforcement agencies.

Job Description:

JOB ACCOUNTABILITIES:

SITE SECURITY:

• Conducts interior and exterior patrols to identify risks, deter criminal activity, and prevent fire, theft, misuse, and vandalism of property.
• While on patrol, inspects doors, windows, locks, and access points to ensure facility security; observes and assesses behavior to identify activity detrimental to the organization.
• Secures or unlocks facility doors/entrances at specified times.
• Inspects all elevators and interior fire escape stairwells reporting any identified discrepancies to the facilities operations and/or maintenance department personnel.
• Monitors surveillance equipment, inspects buildings, equipment, garages and access points, and prevents losses and damages by reporting irregularities.
• Responds to emergency codes, fire drills, and alarms.
• Provides security education and may conduct fire drills as instructed by leadership.
• Escalates appropriately, any issues with access control systems.

• Maintains awareness of patient privacy and HIPAA requirements during all security activities, ensuring confidential information is not inadvertently accessed or disclosed.
• Monitors and controls access to security-sensitive areas as designated by organizational policy, including pharmacies, nurseries, behavioral health units, and restricted departments.

EMERGENT SITUATIONS:

• Responds to all emergency calls for assistance, including workplace violence, disturbances, combative patients, infant/child abductions, bomb threats, suspicious packages, evacuations, and chemical spills. 
• Employs verbal de-escalation and crisis intervention techniques as the primary response to agitated, disruptive, or potentially violent individuals.
• Removes and/or restrains individual(s) to a secure location, and if necessary, calls local authorities.
• Assists local authorities such as the police and fire department.

INCIDENT REPORTING:

• Reports unusual circumstances to the lead, supervisor, and/or manager.
• Documents observations, incidents, and witness statements clearly and accurately in accordance with departmental reporting standards.
• Completes accurate, detailed, clear and timely security incident reports; documenting all relevant observations, actions taken, and outcomes.

CUSTOMER SERVICE:

• Maintains a professional and service-oriented approach in all interactions with patients, visitors, physicians, volunteers, students, and staff.
• Acts as first point of contact regarding security assistance for staff and visitors.
• Answers general questions related to the property or security policies and procedures.
• Assists staff and visitors with lost and found items.
• Identifies individuals with special needs and provides appropriate assistance.
• Assists in resolving routine concerns for patients, visitors, and staff in a timely and effective manner.
• Provides wayfinding assistance and escort services for patients, visitors, and staff as needed, particularly during evening and overnight hours.

SECURITY OFFICERS ASSIGNED TO ACUTE FACILITIES:

• Provides a security presence within the emergency department for individuals, hospital personnel, County mental health personnel, and the general public.
• Accepts individuals who are on a 5150 hold from law enforcement and 1799 holds initiated by clinical staff.  Works with law enforcement to ensure that the individual is settled into the facility and appears to be relatively stable, prior to releasing the law enforcement officer to other duties.
• Assists in maintaining a safe and controlled environment in high-risk patient care areas, including behavioral health settings.
• Ensures the continued safety of patients, staff, and visitors.
• Maintains awareness of and responds to infant and pediatric security protocols, including abduction prevention procedures and Code Pink activation.
• Security staff shall primarily use verbal intervention skills to achieve this goal, but may use physical restraint, if reasonable and necessary.

EDUCATION:

• HS Diploma or General Education Diploma (GED)

CERTIFICATION & LICENSURE:

• PSO - Proprietary Private Security Officer

REGULATORY TRAINING REQUIREMENTS (CALIFORNIA BSIS) to be verified by hiring manager:

• 8 hours Power to Arrest and Use of Force
• 16 hours within 30 days
• 16 hours within 6 months
• Total 40 hours initial training
• 8 hours annual refresher

TYPICAL EXPERIENCE:

• 1 year recent relevant experience

SKILLS AND KNOWLEDGE:

• General knowledge of the usual duty requirements of a security officer with an emphasis on the physical and emotional maturity required for the high degree of judgment and diplomacy necessary to work efficiently in a healthcare environment.
• Must present as approachable, open, professional, and positive.
• Must be able to work collaboratively in a team environment with minimal supervision.
• Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
• Demonstrates the ability to follow established procedures and respond effectively to routine and emergent situations.
• Demonstrates cultural sensitivity and the ability to interact respectfully with diverse patient, visitor, and staff populations.
• Ability to write incident reports and read business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to solve practical problems and deal with a variety of variables, in situations where limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Job Shift:

Evenings

Schedule:

Part Time

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirements:

As Needed, Saturday

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

28

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $30.35 to $42.48 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

SMPMC-Sutter Mills Peninsula Medical Center

Position Overview:

The Registered Nurse, following the scope and standards of professional nursing practice, provides comprehensive patient-family centered care addressing potential and actual health and illness problems for patients and families.

A Registered Nurse, who, under the supervision of the Nurse Manager/ Director, has continual opportunity to exercise initiative and independent professional judgment, uses the nursing process to provide comprehensive patient centered nursing care for assigned patients; and as a primary member of a nursing care team, guides and monitors work of paraprofessional and other team members. This care is performed as a part of a customer focused, service oriented team that incorporates the values of Mills Peninsula Health Services in a confidential environment. The Registered Nurse integrates the ANA Code of Ethics for Nurses and the Patients' Bill of Rights, Professional Scope and Standards of Practice and pertinent Specialty Standards into his or her nursing practice.

Job Description:

EDUCATION:

• Graduate of an accredited school of nursing.
• Preferred: Bachelor's degree in nursing (BSN)

CERTIFICATION & LICENSURE:

• RN-Registered Nurse License
• BLS-Basic Life Support Healthcare Provider
• ACLS-Advanced Cardiac Life Support

EXPERIENCE:

• 2 years of recent relevant experience working in Orthopedic Unit

SKILLS AND KNOWLEDGE:

• Demonstrated general knowledge and competence with regard to nursing theories, concepts and practices; medical terminology; anatomy; and physiology.
• Working knowledge of the healthcare industry, safety precaution policies, best practices regarding patient care and privacy, and changes in local/state/federal regulations.
• Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
• Time management and organizational skills, including the ability to prioritize patient care, assignments and work within standardized policies, procedures, and practices to achieve objectives and meet time sensitive activities.
• Basic knowledge of computer applications, such as Microsoft Office Suite (Word and Outlook).
• Work independently as well as be part of the team, while accomplishing multiple interventions in an ever-changing environment.
• Ability to communicate and engage team members, patients and families in a variety of stressful situations.
• Use existing procedures and critical thinking to identify and solve routine or complex problems.
• Ensure the privacy of each patient’s protected health information (PHI).
• Build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.
• Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

12

Days of the Week:

Variable

Weekend Requirements:

Rotating Weekends

Benefits:

Yes

Unions:

Yes

Position Status:

Non-Exempt

Weekly Hours:

36

Employee Status:

Regular

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $86.59 to $117.18 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

SSMC-Sutter Solano Medical Center

Position Overview:

Manages and provides overall operational and clinical nursing leadership to an inpatient department(s) or setting. Plans and organizes inpatient nursing operations and resources to ensure effective and efficient delivery of patient care consistent with applicable laws, standards and regulations. Establishes protocols and practices, ensuring compliance with department, affiliate, operating unit, and/or system standards, policies and procedures, the Joint Commission (TJC) standards, and applicable laws and regulations. Takes a strategic and tactical approach in identifying best practices and standardizing workflows/processes, and developing plans of action to implement changes. Establishes and manages capital and operational budgets to achieve financial targets via effective utilization of personnel, resources and supplies. Develops and maintains a solid partnership with internal and external peers, leaders, and/or local/state/federal agencies to facilitate and collaborate on initiatives or issues resolution. Provides guidance and/or direct intervention in resolving challenging or complex situations.

Job Description:

EDUCATION:

• Other: Graduate of an accredited school of nursing.

CERTIFICATION & LICENSURE:

• RN-Registered Nurse of California
• BLS-Basic Life Support Healthcare Provider

TYPICAL EXPERIENCE:

• 8 years of recent relevant experience.
• Oncology experience preferred

SKILLS AND KNOWLEDGE:

• Solid understanding of operations and workflows and how the department’s process/workflow impacts other department operations.
• Demonstrates understanding of business and operational requirements.
• Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.
• Demonstrates solid clinical proficiency and knowledge to effectively plan and coordinate patient care consistent with applicable laws, standards and regulations.
• Working knowledge and thorough understanding of state/federal/local and/or accreditation standards and requirements as it relates to operations and organization, with the ability to interpret and implement applicable standards and requirements.
• Demonstrates understanding of the healthcare financial environment.
• Demonstrates ability to develop and manage a budget.
• Understands age-specific needs in providing care to the patient population served.
• Demonstrates tactical and analytical thinking and planning skills, and is able to develop plans to accomplish objectives, identify obstacles and resolve operational issues.
• Knowledge of emerging trends and how it impacts operations.
• Ability to build and establish effective working partnerships with employees, peers and/or leaders to achieve business objectives.
• Demonstrates ability to handle confidential and sensitive issues.
• Verbal and written communication, and interpersonal skills.
• Ability to handle difficult circumstances and make sound business decisions with little direction.
• Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities.
• Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.
• Demonstrates a customer service focus in all decisions and actions.
• Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences and fostering an inclusive work environment.
• Working knowledge of wage and hour laws.
• Ability to use essential software and applications associated with the role’s duties and responsibilities. (Document specific software or applications if necessary – e.g., Proficiency with Word for an Admin Asst position).
  
  

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $191,006.40 to $305,593.60 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.