10010 Aurora St. Lukes South Shore - AdministrationFull timeYes40

M-F onsite - rotate between Aurora St. Luke's South and Aurora Sinai Medical Center

Pay Range:

$26.55 - $39.85

ONSITE opportunity for someone skilled at juggling multiple calendars for busy leadership; with great at time management, organization, prioritization. This Administrative Assistant II role typically requires 5 years of experience providing administrative support to leadership.

Job Summary

The role provides, initiates, and prioritizes a variety of complex confidential administrative support, which includes but is not limited to reception, schedule planning and coordination, word processing, document distribution and development, file maintenance, and research/presentation of office related materials. Relieves the department leadership and other staff of administrative details using judgment and discretion to solve a variety of complex office related situations and conflicts and plans/expedites workflow in the office.

Knowledge, Skills & Abilities Required:

• Ability to effectively manage time and priorities.

• Demonstrated ability to maintain a high degree of confidentiality.

• Ability to prioritize office workflow and make effective administrative decisions to increase efficiency, accuracy, and productivity.

• Ability to take initiative to develop correspondence as appropriate, and independently problem solve on office related issues.

• Demonstrated ability to tactfully and effectively communicate (written and verbal) with a variety of individuals and highly visible customers/leadership.

• Computer Skills: Must be proficient in the use of the Microsoft Office (Excel, PowerPoint and Word) or similar products.

• Demonstrated ability to create and compile simple to complex documents, reports, graphs/charts, and presentations.

• Ability to manage data systematically.

• Demonstrates organizational ability, and attention to detail and accuracy.

Major Responsibilities:

• Schedules, maintains, and prioritize a calendar of appointments, meetings, and travel. Plans and organizes the administrative aspects such as agenda preparation, site selection, food/beverage selections, audio-visual arrangements, and document development.

• Answers, screens, and initiates telephone calls and greets visitors providing procedural information and answering inquires related to operational and substantive matters. Resolves problems and prioritizes needs requiring in-depth knowledge of policies and procedures.

• Performs a variety of moderately complex word processing such as creating/drafting correspondence, memos, and documents from rough draft, under verbal instruction, or independently. Makes decisions on format and layout and edits for accuracy and consistency of data. Compiles supportive graphics, reports, or statistical data.

• Creates reports under general instruction and displays data to support needs, generates existing reports, and distributes reports as needed.

• May present administrative materials, reports, and information to a group of individuals.

• Establishes and maintains filing systems for records, files, and documentation. Maintains confidential materials and records.

• Opens, reads, and prioritizes mail, and department documents initiating return correspondence as appropriate.

• Performs independent research and compiles, analyzes, and summarizes information from a variety of sources to support administrative needs.

• Coordinates the administrative details of special projects and assignments by compiling, analyzing, and preparing data/documents. Operates and maintains office equipment (fax, printer, photocopier) and may order office supplies.

• May act as a resource to other clerical staff such as answering questions on processes/procedures and providing training.

Education Required:

High School Graduate.

Experience Required:

Typically requires 5 years of experience in providing administrative support.

Physical Requirements and Working Conditions:

• Must operate all equipment necessary to perform the duties of the job.
• Must be able to sit, stand, and walk for prolonged periods of time in order to complete required word processing, filing, photocopying, distribution of materials and other related functions. Exposed to a normal office environment.
• Must be able to continuously use a keyboard.
• Occasionally lifts items weighing up to 20 lbs.
• Must have functional speech, vision, and hearing.
• Must be able to concentrate on minute detail with frequent interruptions.
• Must be capable of typing, writing, and data entry for prolonged periods of time.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

13549 Enterprise Revenue Cycle - Floyd Medical Center GA Arrival Guest ServicesPart timeNo16

6A-2:30P Saturday and Sunday

Pay Range:

$20.80 - $31.20

Major Responsibilities:

• Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization’s accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. 
• Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). 
• Knows insurance basics and recognizes commercial and government plans. Understands which plans Advocate Health contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates. 
• Has knowledge of which rules, forms and questions must be enforced to make sure Advocate Health remains compliant with government agencies and regulations. Examples are HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as required. 
• May schedule patient appointments: may also coordinate cancellations, reschedules, wait list requests, and recall requests. Provides accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. 
• Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Offers various assistance to patients to include arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. 
• Monitors and works assigned electronic health record work queues, following the department’s approved process. 

Licensure, Registration, and/or Certification Required:

• ​​None 

Education Required:

• ​​High School Graduate. ​ 

Experience Required:

• None

Knowledge, Skills & Abilities Required:

• Demonstrate the Advocate Health purpose, values and behaviors. 
• Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to handle large workloads with many interruptions in a fast-paced environment without direct supervision. 
• Strong attention to detail and accuracy. 
• Excellent customer service skills in a variety of situations. Must have excellent service recovery skills. 
• Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. 
• Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor. 
• Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan. 
• Interact with physicians and their staff to resolve issues related to patient care. 
• Collect and manage payments including cash payments and follow security related to cash handling. 
• Strong understanding and comfort level with computer systems. Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, internet browser and phone technology. 
• Understanding of basic medical and insurance terms and abbreviations typically used in the patient scheduling and registration process. 
• HIPAA-compliant and knowledgeable of applicable state and federal rules/regulations. Ability to handle sensitive and confidential information according to internal policies. 
• General understanding of health insurance: Medicare, Medicaid, managed care, and commercial payers. Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements. 
• Excellent organizational skills. 
• Demonstrated ability to effectively act as a resource to other staff. 

Physical Requirements and Working Conditions:

• ​​​This position may require travel, therefore, will be exposed to weather and road conditions. 
• Responds quickly to patient medical status and emergency situations occurring in clerical areas. 
• CPR certification may be required based on service location. 
• Notary training/licensure may be required as appropriate for service line and/or facility. 
• Operates all equipment necessary to perform the job. 
• Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients. 
• Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday. 
• Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. Must be able to push/pull up to 50 lbs. with assistance. Occurs when moving equipment, supplies and/or when transporting patients through doorways, ramps and elevators. 
• Escorts patients to nursing units or outpatient departments as necessary. 
• Sensory requirements include vision, hearing and touch. Must also be able to speak clearly. 
• Must be able to use hands with fine motor skills for keyboard data entry. 
• May be asked to work a flexible schedule at times to meet the needs of the department. 

Preferred Job Requirements:

Experience Required:

• ​​ Preferred: experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, Internet and phone technology. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday.  This career site is for external applicants only.

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. 

If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

Kalamazoo-601 John St.-Medical Office Pavilion (South Campus)

Title

Full Time - Medical Assistant - Bronson Orthopedic and Joints Specialists

Working under provider’s direction provides general nursing functions for the practice. Records vital signs, immunizations, provides initial patient assessment, obtains concise patient history, and provides various clinical information and support to providers. Processes and posts information to patient’s chart, educates patients and families regarding medications, treatments and care, and referrals. Employees providing direct patient care must demonstrate competencies specific to the population served.

• High school diploma or general education degree (GED) required

MUST MEET ONE OF THE FOLLOWING:

• Successful completion of an accredited medical assistant program
• CMA/CCMA/RMA certified
• Meet eligibility requirements to take CMA/RMA and must be obtained within 6 months of hire
• Note: Vocational Coordinator to determine eligibility requirements for CMA or RMA within 6 months.

Responsibilities:

• BLS certification is required within 90 days of hire/transfer.

• Knowledge of clinical skills as required with Medical Assistant Certification/Registration.

• Effective problem-solving and prioritization skills.

• Must possess excellent interpersonal skills and process information in a confidential manner.

• Must be able to communicate clearly and effectively with patients, doctors and other staff.

• Ability to maintain patient confidentiality.

• Ability to work independently and function as an integral team member with other healthcare professionals.

• Must have personal computer skills with EMR experience highly desirable and the ability to input and retrieve data from the organization's computerized systems.

• Must have excellent verbal and communication skills.

• Ability to maintain positive customer service.

• Ability to establish effective working relations with physicians, office staff, and employees in a team environment.

• Must maintain the highest level of confidentiality.

• Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time.  Involves considerable standing or walking, regular lifting of light-weight objects (i.e., 20 pounds or less) and assisting with heavier tasks such as assisting in lifting and moving patients. Minor straining or fatiguing positions must be assumed, and some fatiguing physical motions are required.

• Prepares patient for examination including patient assessment, histories, vital signs, medication reconciliation, and routine testing of hearing, vision or other.

• Document pertinent information in chart.

• Maintains documentation standards and reviews chart prior to appointment to assure requests and documents are in place.

• Administer treatments as requested by the physician.

• Obtain specimens for urine testing, phlebotomy, etc.

• Performs laboratory tests as directed by the physician.

• Accurately documents required information in patient charts.

• Set up and assist physician with procedures (laceration repair, pap/pelvic, etc.).

• Schedule outside tests or procedures for patients in other departments of facilities such as x-ray, MRI, etc.

• Prepares patients for tests/procedures by providing appropriate instructions.

• Coordinate admissions, referrals, call in prescriptions, etc.

• Stock exam rooms with supplies as needed.

• Conduct day to day inventory of supplies and report items to be ordered.

• Assist in the scheduling of appointments in EMR system as required.

• Able to screen calls and determine urgency, necessity of appointments or whether phone advice is sufficient.

• Assists in completion of misc. patient forms (Worker Compensation, Disability, etc.)

• Attend staff, educational or other meetings as required.

• Performs other related duties as assigned by nurses, practice manager, or physician.

Shift

First Shift

Time Type

Full time

Sign-On Bonus

External Candidates Only: Up to $1,500.00

Retention Bonus

External Candidates Only, $1,500.00

Scheduled Weekly Hours

40

Cost Center

8150 Bronson Orthopedics and Joint Specialists - John Street (BMH)

Agency Use Policy and Agency Submittal Disclaimer

At Houston Methodist, the Peace Officer position is responsible for providing police authority by enforcing federal and state laws and city ordinances, as appropriate. This position provides law enforcement services and assists in protecting the rights and property of individuals throughout Houston Methodist. The position must take and maintain control of disruptive individuals for arrest by local law enforcement. The Peace Officer position must be employed by a licensed police agency and possess a Texas Commission on Law Enforcement (T.C.O.L.E.) license, that will also serve as evidence of use of force training.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section.

EXPERIENCE

• Employed by a licensed law enforcement agency
• One (1) year law enforcement experience

LICENSES AND CERTIFICATIONS
Required

• PO - Peace Officer - State Licensure - Texas Department of Licensing and Regulation_PSV Current Texas Commission on Law Enforcement license (T.C.O.L.E.)

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Understand HIPAA and Patient confidentiality compliance
• Demonstrates emergency preparedness knowledge
• Proficient computer skills including knowledge of Microsoft Office software and Webmail.
• Must be able to handle and prioritize multiple tasks and function calmly in stressful situations including handling of, or exposure to confidential/sensitive information
• Ability to assess and evaluate information effectively, ability to identify critical issues quickly and accurately, attention to detail and proficiency in documentation

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Protects the rights and property of individuals and provides law enforcement services throughout Houston Methodist.
• Actively responds to requests for personal security coverage, assistance with directions, information and guidance.
• Interacts with individuals in a supportive and respectful manner creating a positive work environment and contributing to a dynamic, team-focused work unit.
• Uses excellent, clear and professional communication skills to achieve mutual understanding and problem resolution, while providing the highest quality service during every patient, visitor and staff encounter.

SERVICE ESSENTIAL FUNCTIONS

• Responds to all radio dispatches, answers calls and complaints and assesses and makes recommendations as needed for all emergent situations.
• Performs duties in a designated fixed-post assignment.
• Secures premises and individuals by patrolling facilities, monitoring surveillance cameras, monitoring access points and permitting entry as needed.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Accurately communicates and/or generates and completes reports by recording occurrences, information, observations, surveillance activities and conducting witness interviews.
• Maintains a safe environment, following all policies and procedures for safety, hazardous material, emergency preparedness and HIPAA.
• Participates in training, drills and actual events according to policies and procedures.

FINANCE ESSENTIAL FUNCTIONS

• Prevents loss and damage by reporting irregularities. Facilitates policies regarding restitution, as appropriate.
• Utilizes and maintains HM and department equipment according to manufacturer specifications.
• Self-motivated to independently manage time effectively and prioritize daily tasks. Uses resources effectively and efficiently; does not waste supplies, minimizing incidental overtime, optimizing efficiency in all areas according to department specifications.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Assists and promotes a culture of workplace safety and proactively prevents workplace violence.
• Supports Houston Methodist and department goals and offers innovative solutions through participation in department projects. Assumes responsibility for self-growth and development by participating in in-services programs and continuing education.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: Yes
• Scrubs: No
• Business professional: No
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No




Work Shift:

3 - Night (United States of America)



Job Category:

Non-clinical

Houston Methodist is one of the nation’s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Clerical Coordinator position is responsible for providing administrative support to the department while executing daily operations efficiently and accurately and performing duties of other office staff. In addition to providing oversight of department resources to align with budgetary goals and objectives, as appropriate, this position is responsible for coordinating projects and work as assigned, which may include scheduling and organizing meetings, coordinating department activities, preparing presentations, processing documents, e.g., medical records, etc., as needed. Additional duties for the Clerical Coordinator position may require considerable experience, skill and knowledge of organization's policies and practices, operating a personal computer and utilizing software applications for word processing, presentations and databases. This position requires the ability to coordinate and complete projects with minimal supervision and must be capable of working independently or as part of a team.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• Four years of secretarial, clerical support or related experience
• One year of healthcare related experience preferred

KNOWLEDGE AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Conducts self in a professional manner at all times
• Strong analytical skills
• Demonstrates a learning attitude toward solving problems, using good reasoning and judgment in a high stress environment
• Well-developed skills using independent judgment
• Demonstrates a positive demeanor, good verbal and written communication skills, and strong multi-tasking abilities
• Ability to work with peers in a team situation
• Professional handling of exposure to confidential/sensitive information
• Ability to collaborate with management, medical staff, and employees at all levels within the organization
• Ability to work under pressure and balance many competing priorities
• Proficient with word processing, spreadsheet, and presentation software
• Knowledge of current software(s) and computer systems relevant to facility management work orders systems required.
• Comprehensive knowledge of physician referral protocol and hospital policies and procedures

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Serves as preceptor, mentor, and resource to less experienced staff. Coordinates training to department personnel on required processes for various department tasks, e.g., ordering supplies, scheduling, patient paperwork, etc. Collaborates with department staff members to ensure the required resources are available for scheduled meetings and department activities. Coordinates office staff schedules, as appropriate, to provide daily staff coverage to promote/maintain smooth department operations.
• Identifies, anticipates potential customer problems and resolves patient and visitor issues with highest level of customer service, professionalism and compassion. Promotes excellent teamwork and department communication. Provides an effective communication link between patients and medical staff, assisting patients when needed.
• Role models’ healthy work relationships such as mitigation of conflict, leading problem-solving and resolution efforts. Recommends initiatives to improve department scores for employee engagement.

SERVICE ESSENTIAL FUNCTIONS

• Coordinates and provides routine duties associated with department functions and services, e.g., reception, scheduling, supplies, responds to patient/customer requests or flow/office clerical resources, pre-authorizations, etc. Maintains timelines for follow-up and prioritization of department projects and tasks.
• Compiles and composes a variety of correspondence, department reports and presentations using the appropriate office equipment and software for word processing, graphics and spreadsheets.
• Independently completes requests from management for routine changes in department processes, e.g., wayfinding, physical signs and online systems. Organizes and maintains department files, manuals and records to ensure ready access to information.
• Establishes a safe and harmonious environment to provide the highest standard of service. Initiates improvement of department/practice for customer service and/or patient satisfaction and/or department key performance indicators.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Directs problem definition and resolution activities, following managerial review, as appropriate. May perform initial investigation and information for internal and external complaints to management. Follows up on action items to ensure completion of assignments, ensuring all deadlines are met.
• Protects privacy rights and maintains confidentiality of patient information and computer security codes, as well as protects the integrity of privileged information.
• Participates in department quality improvement processes. May assist management to assure Environment of Care rounds are performed. Contributes towards improving department/practice quality and safety scores.

FINANCE ESSENTIAL FUNCTIONS

• Exhibits judicious use of department resources to maximize operational budget. Maintains and reconciles supply levels to ensure compliance with department budget operations while maintaining financial efficiency. Coordinates, uses sound judgement and fiscal responsibility, processing and resolution of requisitions, vouchers, purchase orders, and capital/project materials, as appropriate.
• Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing team incidental overtime. Utilizes time efficiently and helps other team members.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Identifies innovative solutions for process improvement to make processes work better for patients, visitors, and department.
• Seeks continuous professional development opportunities on topics such as guest relations, patients' rights, and medical issues. Completes and updates the My Development Plan on an ongoing basis. Ensures own career discussions occur with appropriate management.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: No
• Business professional: Yes
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.


Houston Methodist is an Equal Opportunity Employer.

02250 AHNMG OB/GYN: Faculty - Obstetrics/GynecologyFull timeYes40

Monday - Thursday: 7:30a - 5p

Friday: 8a - 12noon

Pay Range:

$19.80 - $29.70

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Education, Experience and Certifications

High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

02250 AHNMG OB/GYN: Faculty - Obstetrics/GynecologyFull timeYes40

Monday - Thursday: 7:30a - 5p

Friday: 8a - 12noon

Pay Range:

$19.80 - $29.70

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Education, Experience and Certifications

High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

36900 Advocate Christ Medical Center - Administration: Heart and Vascular InstituteFull timeYes40

Onsite at Advocate Christ Hospital & Medical Center

Monday thru Friday, 8am-5pm

Pay Range:

$26.55 - $39.85

Needed: Applicant who is an experienced Administrative Assistant that has supported multiple leaders (Director and above) to handle complex calendar management, coordination of meetings and site visits, event planning and has solid Microsoft Office 365 skills.

Experience Required:

Typically requires a minimum of 3 years' experience as an Administrative Assistant supporting executive level.         

Knowledge / Skills / Abilities Required:

• Advanced time management and prioritization.  
• High degree of confidentiality.  
• Initiative and independent problem-solving.  
• Strong written and verbal communication skills. Ability to communicate with various individuals tactfully and effectively, including highly visible customers/leaders.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).  
• Ability to create simple to complex documents, reports, graphs/charts, and presentations.  
• Strong organizational ability and attention to detail.

Major Responsibilities:

• Schedules and prioritizes calendars for appointments, meetings, and travel.  
• Assists with travel arrangements and expense reporting.  
• Organizes all aspects of meetings and events, including (but not limited to) agenda preparation, site selection, and document development.  
• Answers, screens, and initiates phone calls. Greets visitors, providing procedural information and answering inquiries related to operational and substantive matters.  
• Resolves problems and prioritizes needs using in-depth knowledge or policies and procedures.  
• Performs complex word processing and document creation, including crafting/drafting correspondence, etc. with little to no guidance/instruction.  
• Compiles reports, graphics, and statistical data. Creates reports independently (or with little instruction) and displays data to support needs, including the generation of existing reports.  
• Maintains filing systems and confidential records.  
• Opens, reads, and prioritizes mail, initiating return correspondence as appropriate.  
• Conducts independent research and complex analyses, summarizing information to support administrative needs.  
• Operates and maintains office equipment; may order supplies as needed.  
• Coordinates administrative details of special projects.  
• May act as a resource, providing training to other administrative staff.

Education Required:

High School Graduate   

​

  Physical Requirements and Working Conditions:

• Normal office environment; occasional lifting up to 20 lbs.  
• Prolonged periods of sitting, standing, and keyboard use.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

10260 Enterprise Revenue Cycle - Lutheran General IL ED ArrivalPart timeYes28

2pm-1030pm with rotating weekends

Pay Range:

$20.80 - $31.20

Major Responsibilities:

• Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization’s accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. 
• Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). 
• Knows insurance basics and recognizes commercial and government plans. Understands which plans Advocate Health contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates. 
• Has knowledge of which rules, forms and questions must be enforced to make sure Advocate Health remains compliant with government agencies and regulations. Examples are HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as required. 
• May schedule patient appointments: may also coordinate cancellations, reschedules, wait list requests, and recall requests. Provides accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. 
• Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Offers various assistance to patients to include arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. 
• Monitors and works assigned electronic health record work queues, following the department’s approved process. 

Licensure, Registration, and/or Certification Required:

• ​​None 

Education Required:

• ​​High School Graduate. ​ 

Experience Required:

• None

Knowledge, Skills & Abilities Required:

• Demonstrate the Advocate Health purpose, values and behaviors. 
• Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to handle large workloads with many interruptions in a fast-paced environment without direct supervision. 
• Strong attention to detail and accuracy. 
• Excellent customer service skills in a variety of situations. Must have excellent service recovery skills. 
• Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. 
• Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor. 
• Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan. 
• Interact with physicians and their staff to resolve issues related to patient care. 
• Collect and manage payments including cash payments and follow security related to cash handling. 
• Strong understanding and comfort level with computer systems. Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, internet browser and phone technology. 
• Understanding of basic medical and insurance terms and abbreviations typically used in the patient scheduling and registration process. 
• HIPAA-compliant and knowledgeable of applicable state and federal rules/regulations. Ability to handle sensitive and confidential information according to internal policies. 
• General understanding of health insurance: Medicare, Medicaid, managed care, and commercial payers. Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements. 
• Excellent organizational skills. 
• Demonstrated ability to effectively act as a resource to other staff. 

Physical Requirements and Working Conditions:

• ​​​This position may require travel, therefore, will be exposed to weather and road conditions. 
• Responds quickly to patient medical status and emergency situations occurring in clerical areas. 
• CPR certification may be required based on service location. 
• Notary training/licensure may be required as appropriate for service line and/or facility. 
• Operates all equipment necessary to perform the job. 
• Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients. 
• Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday. 
• Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. Must be able to push/pull up to 50 lbs. with assistance. Occurs when moving equipment, supplies and/or when transporting patients through doorways, ramps and elevators. 
• Escorts patients to nursing units or outpatient departments as necessary. 
• Sensory requirements include vision, hearing and touch. Must also be able to speak clearly. 
• Must be able to use hands with fine motor skills for keyboard data entry. 
• May be asked to work a flexible schedule at times to meet the needs of the department. 

Preferred Job Requirements:

Experience Required:

• ​​ Preferred: experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, Internet and phone technology. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

10254 Enterprise Revenue Cycle - Sherman IL OP ArrivalPart timeYes20

Part time day shift Mon-Fri 12:30-5:00p includes e/o other Saturday between the hours of 6a-2pm

Pay Range:

$20.80 - $31.20

Major Responsibilities:

• Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization’s accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. 
• Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). 
• Knows insurance basics and recognizes commercial and government plans. Understands which plans Advocate Health contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates. 
• Has knowledge of which rules, forms and questions must be enforced to make sure Advocate Health remains compliant with government agencies and regulations. Examples are HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as required. 
• May schedule patient appointments: may also coordinate cancellations, reschedules, wait list requests, and recall requests. Provides accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. 
• Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Offers various assistance to patients to include arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. 
• Monitors and works assigned electronic health record work queues, following the department’s approved process. 

Licensure, Registration, and/or Certification Required:

• ​​None 

Education Required:

• ​​High School Graduate. ​ 

Experience Required:

• None

Knowledge, Skills & Abilities Required:

• Demonstrate the Advocate Health purpose, values and behaviors. 
• Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to handle large workloads with many interruptions in a fast-paced environment without direct supervision. 
• Strong attention to detail and accuracy. 
• Excellent customer service skills in a variety of situations. Must have excellent service recovery skills. 
• Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. 
• Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor. 
• Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan. 
• Interact with physicians and their staff to resolve issues related to patient care. 
• Collect and manage payments including cash payments and follow security related to cash handling. 
• Strong understanding and comfort level with computer systems. Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, internet browser and phone technology. 
• Understanding of basic medical and insurance terms and abbreviations typically used in the patient scheduling and registration process. 
• HIPAA-compliant and knowledgeable of applicable state and federal rules/regulations. Ability to handle sensitive and confidential information according to internal policies. 
• General understanding of health insurance: Medicare, Medicaid, managed care, and commercial payers. Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements. 
• Excellent organizational skills. 
• Demonstrated ability to effectively act as a resource to other staff. 

Physical Requirements and Working Conditions:

• ​​​This position may require travel, therefore, will be exposed to weather and road conditions. 
• Responds quickly to patient medical status and emergency situations occurring in clerical areas. 
• CPR certification may be required based on service location. 
• Notary training/licensure may be required as appropriate for service line and/or facility. 
• Operates all equipment necessary to perform the job. 
• Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients. 
• Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday. 
• Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. Must be able to push/pull up to 50 lbs. with assistance. Occurs when moving equipment, supplies and/or when transporting patients through doorways, ramps and elevators. 
• Escorts patients to nursing units or outpatient departments as necessary. 
• Sensory requirements include vision, hearing and touch. Must also be able to speak clearly. 
• Must be able to use hands with fine motor skills for keyboard data entry. 
• May be asked to work a flexible schedule at times to meet the needs of the department. 

Preferred Job Requirements:

Experience Required:

• ​​ Preferred: experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, Internet and phone technology. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Shift:

First Shift (United States of America)

Medical Receptionist - Internal Medicine

Shift Details:
40 hrs/week
Monday - Friday
Five 8-hour shifts, scheduled between 7am - 5pm
No weekends or holidays

Position Highlights:

Internal Medicine Specialty Clinic is a growing multi-specialty clinic. We are open Monday through Friday – day shift with no weekends, no holidays.  Our specialties include GI, Rheumatology, Nephrology, Allergy, Pulmonary, Infectious Disease, and Sleep Medicine. Our physicians are world renowned leaders in their fields. Our team is dynamic, hard-working, and knowledgeable.  Are you flexible, love to learn, and passionate about patient care?  We would love for you to be a part of our team.  Come join Internal Medicine Specialty Clinic today! 

Check out our Medical Receptionist Job Preview https://www.youtube.com/watch?v=TP1nghTPnKQ

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.

Be part of something extraordinary at Nebraska Medicine!

Are you customer-centric and have a passion for helping people? Want to work at a mission-driven organization with comprehensive benefits?

Nebraska Medicine is seeking friendly, organized individuals to serve as medical receptionists for its network of primary and specialty care clinics. We are committed to making a lasting impression with our patients, and out front desk staff play a vital role in our patients’ experience. The ideal candidate would have a background in customer service (health care is a bonus, but not necessary), be an attentive listener and communicate with patients and health care team members in a positive manner. We’re looking for someone who is dependable, welcoming and is a master of first impressions, as you’ll be the first face that patients encounter as they arrive for their appointment.

Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.

Required Qualifications:

• Minimum of 16 years of age required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
• Demonstrated analytical, prioritization and organizational skills required.
• Demonstrated flexibility and dedication to team environment required.
• Effective communication skills required.

Preferred Qualifications:

• High school education or equivalent preferred.

• One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.

• Nursing Assistant or Medical Assistant preferred.
• Knowledge of medical terminology preferred.
• Experience with Microsoft Office, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.

 

Primary City/State:

Sterling, Colorado

Department Name:

Admin-Hosp

Work Shift:

Day

Job Category:

Administrative Services

Banner Health was named to Fortune’s America’s Most Innovative Companies list for the second year in a row for 2024 and named Most Trustworthy Companies in America by Newsweek. We’re proud to be recognized for our commitment to the latest health care advancements and excellent patient care.

Sterling Regional Medical Center has provided outstanding medical care to residents of northeastern Colorado and the surrounding area since 1938. We are a 25-bed acute-care hospital with state-of-the-art technology, a full range of health care services, and a staff dedicated to providing our patients with excellent care. Our emphasis is to provide comprehensive, quality care close to home. Our team is focused on the success of its patients as well as its providers.

As an Executive Assistant you will help support the Senior Leadership team at the facility, by managing calendars, scheduling meetings, providing meeting minutes, overseeing the volunteer services program at Sterling, along with other administrative duties as assigned.

In this role, you will primarily work Monday - Friday from 8:00am - 5pm, with some flexibility needed for meetings and assignments.

Since 1938, Sterling Regional MedCenter has been the center of healthcare excellence in Northeast Colorado providing care for more than 20,000 members in Logan County, and over 50,000 people in its larger market. Sterling Regional MedCenter is licensed for 25 beds with both Medical/Surgical and Intensive Care Units, as well as full Women and Infant Services. For obstetrics, Sterling utilizes a computerized intelligent OB program designed to reduce the chance of complications during labor. As a level III trauma designated hospital, Sterling has 24/7 coverage for Emergency Medicine, Anesthesia, General Surgery, Orthopedic Surgery, Imaging, Family Medicine/Peds, and Rehabilitation. Sterling boasts cutting edge technology facilitating telehealth access for sub-specialty and tertiary services and state-of-the-art equipment in Imaging, Laboratory, Operating Suites, Emergency Department, and Inpatient Units. The hospital continues to invest facility upgrades and new equipment.

Attached to the hospital is the David Walsh Cancer Center, which provides both Medical and Radiation Oncology, with a beautiful infusion center and new linear accelerator. Sterling Regional is the only rural hospital in Colorado with a linear accelerator. In addition, Sterling Regional MedCenter is closely integrated with our Family Medicine and Surgical Specialty Clinics and the hospital and clinics are part of a 2-year, rural training track residency program affiliated with the University of Northern Colorado. Lastly, Sterling Regional MedCenter is one of Logan County's largest employers with approximately 300 employees and more than 20 physicians representing ten specialties and has been voted Best Employer in Northeastern Colorado for three years in a row.

POSITION SUMMARY

This position typically supports Senior Vice President (SVP) or equivalent or a Large Facility Chief Executive Officer (CEO) and other senior leaders by providing administrative services and assistance, of moderate complexity, requiring significant latitude of independent judgment and discretion on a routine basis. Additionally, this position handles a variety of situations involving the administrative function of the office, which often cannot be brought to the attention of the executive.

CORE FUNCTIONS

1. Frequently handles a wide variety of situations and conflicts involving the clerical and administrative function of the office, which cannot be brought to the attention of the executive.

2. Interprets requests, takes appropriate action, evaluates level of information, and decides when the executive should be notified. In executive’s absence, directs and ensures that requests for action or information are relayed to the appropriate staff member.

3. Conserves executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications. Independently composes and signs correspondence for executive as needed.

4. On own initiative, composes correspondence or responds to individuals, which requires knowledge of executive’s views, philosophy, and some understanding of technical matters. May serve as the executive’s representative at meetings and express the executive’s viewpoints at such meetings.

5. Maintains executive’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel plans. On own initiative, arranges for staff members to represent organization at meetings and conferences.

6. Prepares reports including conclusions and recommendations for solution of operational and administrative problems.

7. May hire, train, conduct performance reviews, and direct the workflow for the department staff. This includes completing projects by assigning work to clerical staff and following-up on results.

8. This position primarily focuses on the operations of the office of the system assigned executive. Responsibilities extend across organizational lines, requiring extensive interaction and involvement throughout the system, as well as the community. This position routinely interacts with SMT, board members, physicians, patients, board members, employees, as well as business and community leaders.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

A strong working knowledge of administrative/specialized business support services as normally demonstrated through four to five years advanced administrative support experience at a progressively responsible level required, including management of projects.

Proven ability to work independently and manage multiple projects and activities simultaneously. Must possess independent decision-making abilities, as well as, considerable judgment and initiative to determine the approach or action to take in non-routine situations. Must have the ability to analyze non-routine administrative details of moderate complexity and provide for an acceptable resolution. Must have the ability to acquire and utilize a thorough knowledge of organization policies, practices, and operations and oral communication skills to perform routine administrative details, such as arranging meetings, responding to non-routine inquiries from telephone callers or visitors, and gathering background information for sensitive or confidential reports. Must have excellent oral, written, and interpersonal communication skills, as well as a high level of sophistication to effectively communicate and interact with senior executives, internal and external to the organization. Must possess the ability to convey a professional image, as well as effectively represent the executive as appropriate in his/her relationship with external customers. Must have an advanced working knowledge of personal software packages to perform the administrative functions described above.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Previous clerical supervision experience preferred. Associate's degree preferred.

Additional related education and/or experience preferred.

Estimated Pay Range:

$27.78 - $46.20 / hour

Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.

This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.



Anticipated Closing Window (actual close date may be sooner):

2027-02-05

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday.  This career site is for external applicants only.

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. 

If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

South Haven-955 S. Bailey Ave. - Bronson South Haven Hospital

Title

Medical Assistant (PRN) Bronson South Haven – Family Medicine 955 S. Bailey Ave Ste 200

Working under provider’s direction provides general nursing functions for the practice. Records vital signs, immunizations, provides initial patient assessment, obtains concise patient history, and provides various clinical information and support to providers. Processes and posts information to patient’s chart, educates patients and families regarding medications, treatments and care, and referrals. Employees providing direct patient care must demonstrate competencies specific to the population served.

• High school diploma or general education degree (GED) required

MUST MEET ONE OF THE FOLLOWING:

• Successful completion of an accredited medical assistant program
• CMA/CCMA/RMA certified
• Meet eligibility requirements to take CMA/RMA and must be obtained within 6 months of hire
• Note: Vocational Coordinator to determine eligibility requirements for CMA or RMA within 6 months.

Responsibilities:

• BLS certification is required within 90 days of hire/transfer.

• Knowledge of clinical skills as required with Medical Assistant Certification/Registration.

• Effective problem-solving and prioritization skills.

• Must possess excellent interpersonal skills and process information in a confidential manner.

• Must be able to communicate clearly and effectively with patients, doctors and other staff.

• Ability to maintain patient confidentiality.

• Ability to work independently and function as an integral team member with other healthcare professionals.

• Must have personal computer skills with EMR experience highly desirable and the ability to input and retrieve data from the organization's computerized systems.

• Must have excellent verbal and communication skills.

• Ability to maintain positive customer service.

• Ability to establish effective working relations with physicians, office staff, and employees in a team environment.

• Must maintain the highest level of confidentiality.

• Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time.  Involves considerable standing or walking, regular lifting of light-weight objects (i.e., 20 pounds or less) and assisting with heavier tasks such as assisting in lifting and moving patients. Minor straining or fatiguing positions must be assumed, and some fatiguing physical motions are required.

• Prepares patient for examination including patient assessment, histories, vital signs, medication reconciliation, and routine testing of hearing, vision or other.

• Document pertinent information in chart.

• Maintains documentation standards and reviews chart prior to appointment to assure requests and documents are in place.

• Administer treatments as requested by the physician.

• Obtain specimens for urine testing, phlebotomy, etc.

• Performs laboratory tests as directed by the physician.

• Accurately documents required information in patient charts.

• Set up and assist physician with procedures (laceration repair, pap/pelvic, etc.).

• Schedule outside tests or procedures for patients in other departments of facilities such as x-ray, MRI, etc.

• Prepares patients for tests/procedures by providing appropriate instructions.

• Coordinate admissions, referrals, call in prescriptions, etc.

• Stock exam rooms with supplies as needed.

• Conduct day to day inventory of supplies and report items to be ordered.

• Assist in the scheduling of appointments in EMR system as required.

• Able to screen calls and determine urgency, necessity of appointments or whether phone advice is sufficient.

• Assists in completion of misc. patient forms (Worker Compensation, Disability, etc.)

• Attend staff, educational or other meetings as required.

• Performs other related duties as assigned by nurses, practice manager, or physician.

Shift

First Shift

Time Type

Part time

Scheduled Weekly Hours

10

Cost Center

7792 Bronson Family Medicine - S. Bailey Ave (BSH)

Agency Use Policy and Agency Submittal Disclaimer

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Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of various backgrounds and age and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses company's data systems to document pertinent medical information.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

• Required - High School Diploma/GED
• Preferred - Completion of a formal medical assistant training program.

Work Experience

• Required - Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision

Certifications

• Required - Medical Assistant Certification
• Required - Basic Life Support (BLS) from the American Heart Association

Knowledge Skills and Abilities (KSAs)

• Clinical knowledge.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Strong interpersonal and customer service skills.

Job Duties

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment
• Provides excellent patient service through effective communication both over the phone and in person
• Completes appropriate documentation including patient registration if necessary
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Performs other duties as assigned
• Complies with all policies and standards

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

Duties performed routinely require exposure to blood, body fluid and tissue. The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

13567 Enterprise Revenue Cycle - National Service Line : Oncology: ArrivalFull timeYes40

• Rotating schedule
• Monday - Friday 7:30am - 4:00pm
• Monday - Friday 8:00am - 4:30pm

Pay Range:

$19.80 - $29.70

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Education, Experience and Certifications

High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

13567 Enterprise Revenue Cycle - National Service Line : Oncology: ArrivalFull timeYes40

• Rotating schedule
• Monday - Friday 7:00am - 3:30pm
• Monday - Friday 8:00am - 4:30pm

Pay Range:

$19.80 - $29.70

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment.

Should be able to bend and lift up to 10 lbs.

Education, Experience and Certifications

High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

Under minimal supervision provides administrative, secretarial and clerical support to the Business Manager and Executive Director. Ensure harmonious interaction with staff members. Ensure overall patient experience satisfaction.

Additional Functions:

Maintain computer database entry/update; Maintain information regarding supplies(i.e. inventory, brand, ordering procedures, etc.); File Maintenance; Written correspondence, as needed; perform minor administrative detail; assists in meeting the day to day needs of the department; Support initiatives and performance improvement activities; Other activities as needed, as directed by Business Manager/Executive Director.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High School graduate or GED.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1.  Associate Degree in Office Administration or related field.

EXPERIENCE:

1. Efficient operation of office equipment.

2. Computer experience including:  Lawson; Excel;  Word; PowerPoint; Allscripts PM; Allscripts HR.

3. Medical Terminology.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Responsible for performing highly skilled secretarial and receptionist duties.

2. Clerical support includes, but is not limited to, secretarial duties, ordering supplies, typing, making copies, generating reports, record keeping, scheduling, serving as facilitator for programs, and other responsibilities necessary for operation of the department.

3. Oversees billing to including preparing encounter forms for billing company pickup.

4. Assists in the preparation of reports which are complex and/or confidential in nature.

5. Assists with insurance authorization process.

6. Responsible for scheduling clinical appointments, referrals, and education class participants.

7. Assists with educational forums and classes as necessary.

8. Report maintenance issues to appropriate personnel.

9. Manage physician schedule (holiday and vacation NOT Allscripts).

10. Coordinate time off of staff with business Manager.

11. Monitor overtime hours.

12. Provide feedback on agenda items for monthly office meetings.

13. Other duties as assigned by Business Manager.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Cognizant of environmental factors, infection control issues and maintains a safe environment.

SKILLS AND ABILITIES:

1. Ability to be scheduled for work based on operational needs of the hospital.

2. Possesses the ability to deal tactfully and harmoniously with guests.

3. Good grammar, composition and organizational skills required.

Additional Job Description:

Scheduled Weekly Hours:

20

Shift:

Varied (United States of America)

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

CCMC Camden Clark Medical Center

Cost Center:

240 CCMC Ambulance Service

Address:

934 Murdoch AvenueParkersburgWest Virginia

Equal Opportunity Employer

 

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

The Process Improvement Specialist will play a critical role in enhancing the efficiency and effectiveness of their assigned areas/departments. This position is responsible for analyzing current processes, identifying areas for improvement, and implementing solutions to optimize performance, reduce costs, and improve customer satisfaction.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor’s degree in Business Administration, Healthcare Management, Industrial Engineering, or a related field.

EXPERIENCE:

1. Three (3) years of direct experience in process improvement related to optimizing business processes or strategies.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Lean Six Sigma Green Belt or Black Belt certification.

2. Familiarity with Epic Systems.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

• Conduct thorough analysis of existing processes to identify inefficiencies and areas for improvement.

• Evaluate, map, design, and create business process flows to identify process improvement opportunities and eliminate waste.

• Support initiatives that drive quality, cost, productivity and service delivery projects to completion using process improvement methodologies.

• Gather and analyze data to understand process performance and identify trends.

• Develop and propose innovative solutions to improve process efficiency and effectiveness.

• Lead the implementation of process improvement initiatives, ensuring minimal disruption to operations.

• Monitor the performance of implemented solutions and make necessary adjustments to ensure continuous improvement.

• Work closely with cross-functional teams to ensure alignment and successful implementation of process improvements.

• Provide training and support to staff on new processes and improvements.

• Prepare and present reports on process improvement initiatives and outcomes to senior management.

• Demonstrate a strong desire to learn new concepts, tools and business practices and following through on tasks and assignments.

SKILLS AND ABILITIES:

Ability to handle and maintain confidential information.

Ability to work well under high stress conditions.

Ability to work independently or cooperatively as a team member. 

Ability to adapt to various workloads and assignments.

Ability to work with multi-disciplinary groups and facilitates meetings.       

Must have reading and comprehension ability.

Must be able to type.

Possess good oral and written communication skills.

Ability to prioritize tasks.

Must have independent decision-making ability.

Ability to work in a fast paced and rapidly changing environment must be flexible. 

Ability to sit for extended periods of time.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Exempt)

Company:

UHA University Health Associates

Cost Center:

8410 UHAE Deans Office and HSC VPs

Address:

171 Taylor StHarpers FerryWest Virginia

Equal Opportunity Employer

 

University Health Associates and its subsidiaries (collectively "UHA") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. UHA strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All UHA employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$16.60 - $31.37

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

Varied Shifts 7am - 6pm

Shift:

1 - Day Shift, 10 Hours (United States of America)

Hours:

40

Cost Center:

34000 - 5508 HMG Float Pool

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Secretary, Medical Admin Sr provides advanced administrative and clerical support to physicians, advanced practice providers, and clinical staff. In addition to performing the full scope of Secretary, Medical Admin responsibilities, this position may coordinate office operations and staff activities, train and mentor administrative personnel, manage complex scheduling and program support, and serves as the primary liaison for clinical, academic, and administrative functions. The Secretary, Medical Admin Sr ensures the highest standards of professionalism, confidentiality, and customer service while supporting the operational efficiency of the medical office.

II.    Major Responsibilities
1.    Patient Scheduling, Registration, and Coordination
•    Schedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing, collaborating with patients, caregivers, and ancillary services to ensure accuracy and timeliness.
•    Registers patients, verifies insurance coverage and eligibility, and secures required referrals or authorizations.
•    Assists with new patient intake, including collecting demographic and insurance information.
•    Identifies urgent patient-care needs and escalates to providers or clinical staff as appropriate.
2.    Communication and Customer Service
•    Answers and screens phone calls, responds to routine inquiries, and routes messages to appropriate caregivers.
•    Greets visitors and patients, determines their needs, provides information on procedures and policies, and ensures a professional, courteous experience.
•    Serves as liaison between patients, families, and caregivers to promote timely and effective communication.
•    Escorts patients to examination rooms and chaperones examinations as required.
3.    Documentation, Transcription, and Correspondence
•    Transcribes medical reports from dictation and produces correspondence, reports, memos, and other documents.
•    Proofreads and edits materials for grammar, spelling, format, and style.
•    Composes or prepares standard letters and forms for review.
•    Prepares, updates, and maintains patient charts, records, and other documentation in accordance with organization standards and HIPAA regulations.
4.    Meeting, Program, and Faculty Support
•    Arranges and coordinates internal and external meetings; prepares and distributes agendas; records and distributes minutes.
•    Makes travel arrangements for conferences, meetings, and other events.
•    May coordinate residency, fellowship, clerkship, or other educational programs, including schedules, requirements, and related documentation, as assigned.
5.    Billing and Financial Processing
•    Collects patient copayments, processes payments, and maintains records for daily deposits.
•    Performs on-site charge entry for submission to billing.

III.    Position Qualifications
License/Certification/Education:
Required:
1.    High School diploma or equivalent.
Preferred:
1.    Completion of a medical secretary, medical assistant, or related vocational training program.
Experience/Skills:
Required:
1.    2 years of experience in a medical office or healthcare setting.
2.    Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
3.    Strong organizational, communication, and customer service skills.
4.    Ability to maintain confidentiality of patient and organizational information.
5.    Demonstrated ability to manage multiple priorities in a fast-paced environment.
Preferred:
1.    Previous experience providing administrative support in an academic medical office.
2.    Familiarity with medical terminology, insurance authorization processes, and clinical workflows.

IV.    Physical Demands and Environmental Conditions
Work is considered sedentary. Position requires work indoors in a normal office environment.
 

Major Responsibilities

1.    Patient Scheduling, Registration, and Coordination
•    Schedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing, collaborating with patients, caregivers, and ancillary services to ensure accuracy and timeliness.
•    Registers patients, verifies insurance coverage and eligibility, and secures required referrals or authorizations.
•    Assists with new patient intake, including collecting demographic and insurance information.
•    Identifies urgent patient-care needs and escalates to providers or clinical staff as appropriate.
2.    Communication and Customer Service
•    Answers and screens phone calls, responds to routine inquiries, and routes messages to appropriate caregivers.
•    Greets visitors and patients, determines their needs, provides information on procedures and policies, and ensures a professional, courteous experience.
•    Serves as liaison between patients, families, and caregivers to promote timely and effective communication.
•    Escorts patients to examination rooms and chaperones examinations as required.
3.    Documentation, Transcription, and Correspondence
•    Transcribes medical reports from dictation and produces correspondence, reports, memos, and other documents.
•    Proofreads and edits materials for grammar, spelling, format, and style.
•    Composes or prepares standard letters and forms for review.
•    Prepares, updates, and maintains patient charts, records, and other documentation in accordance with organization standards and HIPAA regulations.
4.    Billing and Financial Processing
•    Collects patient copayments, processes payments, and maintains records for daily deposits.
•    Performs on-site charge entry for submission to billing.
5.    Office and Administrative Operations
•    Prepares and processes routine administrative paperwork, such as expense and purchase requisitions, and time sheets, ensuring timely submission.
•    Maintains confidential files and records for medical and administrative purposes; coordinates retrieval of records as needed.
•    Monitors office supply inventory and ensures basic maintenance of office equipment.
 

III.    Position Qualifications
License/Certification/Education:
Required:
1.    High School diploma or equivalent.
Preferred:
1.    Completion of a medical secretary, medical assistant, or related vocational training program.
Experience/Skills:
Required:
1.    Proficiency in Microsoft Office Suite.
2.    Strong organizational, communication, and customer service skills.
3.    Ability to maintain confidentiality of patient and organizational information.
4.    Demonstrated ability to manage multiple priorities in a fast-paced environment.
Preferred:
1.    1 year of experience in a medical office or healthcare setting.
2.    Proficiency in electronic health record (EHR) systems.
3.    Familiarity with medical terminology, insurance authorization processes, and clinical workflows.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

IV.    Physical Demands and Environmental Conditions
Work is considered sedentary. Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

We are so glad you are interested in joining Sutter Health!

Organization:

SHSO-Sutter Health System Office-Bay

Position Overview:

Supports the operating team in the achievement of its people related objectives for employee satisfaction, patient or customer satisfaction, labor costs targets, talent development and the development and maintenance of a high performing workforce. Actively participates in development of employee relations programs. Provides assistance in the form of advice and counsel to management regarding: effectiveness of staff, application of human resource practices, policies and procedures, application, and administration of collective bargaining agreements, compliance with employment regulations and laws and resolution of complaints and grievances. Communicates with managers of bargaining unit employees regarding contract interpretation, policy interpretation and compliance. Works on resolution of compliance complaints and closure of compliance corrective action plans. Partners during succession planning, including coaching of management clientele on individual development plans and on-boarding support for new managers (30-60-90 day rounding). Supports management when conducting layoffs, start-ups, grievance meetings, investigations, complaint resolutions, staff counseling and related progressive discipline activities, talent reviews and local training. Identifies, investigates and resolves grievances, and coordinates with the Center of Expertise (CoE) for resolution of mediated or arbitrated grievances, work environment scans and harassment investigations. Involved in terminations, unemployment hearings, Equal Employment Opportunity Commission (EEOC) charges, and reduction in force planning. Supports management with key initiatives as directed by HR and operational leadership. Facilitates manager and staff access to HR services.

Job Description:

EDUCATION:

Bachelor's in Human Resources, Industrial Psychology, Business Administration or related field or equivalent education/experience

TYPICALLY EXPERIENCE:
5 years relevant experience

SKILLS AND KNOWLEDGE:
Knowledge of Human Resources policies, practices, laws and regulations.
Excellent verbal and written communication and interpersonal skills.
Demonstrates analytical skills, ability to influence at assignment leadership levels, exhibits group process and facilitation skills.
Displays integrity and ethics in handling confidential information.
Demonstrated ability to plan and accomplish multiple priorities simultaneously while maintaining a high degree of organizational responsiveness.
Ability to use computer software for analysis and presentation (i.e., spreadsheets, and word processing).
Ability to organize, adapt and re-prioritize activities and projects to meet deadlines in an environment of rapid change and growth. Applies innovative and creative approach to assignments and challenges.
Dependable transportation and appropriate driving record required for off-site assignments.

Job Shift:

Day/Evening/Night

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $122,761.60 to $184,142.40 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

SHSO-Sutter Health System Office-Valley

Position Overview:

Performs a variety of moderately complex accounting functions for a line of business/program or set of accounts. Maintains, reconciles and analyzes assigned general ledger and accounts, prepares journal entries and financial statements, and analyzes variances, transactions, and records. Provides information to internal and external auditors, and explains financial records.

Job Description:

***Please Note: While this position is listed as hybrid, regular in-office attendance is required. Candidates should be prepared to commute to the Sacramento office on a consistent basis to support team collaboration and business needs.***

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.

• Bachelor's in Accounting, Finance, Business Administration or related field

TYPICAL EXPERIENCE:

• 2 years of recent relevant experience

PREFERRED EXPERIENCE:

• Understanding of construction capitalization
• Experience with depreciation budgeting
• Ability to manage and analyze large data sets in Excel

SKILLS AND KNOWLEDGE:

• Working knowledge of basic principles and methods of accounting, auditing and financial reporting, including Generally Accepted Accounting Principles (GAAP).
• Knowledge of Generally Accepted Auditing Standards (GAAS).
• Working knowledge of accounting and/or financial operations and processes.
• Working knowledge of computerized accounting/financial systems and how it’s used in compiling, recording, maintaining accounting/financial transactions and information.
• Ability to maintain and balance a variety of moderately complex financial records, ledgers, and accounts.
• Ability to compute and apply basic mathematical functions and computations, including percentages, decimals and prorated amounts.
• Ability to translate financial data into reports and presentations for appropriate audience.
• Critical thinking and analytical skills to recognize, research and resolve questionable data
• Organization skills and attention to details.
• Displays a customer service focus in all decisions and actions.
• Ability to prioritize workload to complete assignments accurately and timely, and to meet strict timelines.
• Ability to read, comprehend, and apply policies, procedures, practices, and regulatory & legal requirements.
• Ability to communicate through verbal and written means.
• Ability to interact and maintain effective working relationships with those contacted in the performance of required duties.
• Demonstrates respect for cultural and linguistic differences and promotes an inclusive work environment.
• Demonstrates initiative in providing feedback/input to improve workflow/processes.
• Ability to work effectively in a dynamic and fast-paced environment with changing business priorities.
• Ability to maintain and work discreetly with confidential information.
• Ability to use essential applications and/or databases associated with the role’s duties and responsibilities.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $35.04 to $52.56 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Primary City/State:

Phoenix, Arizona

Department Name:

OB-GYN

Work Shift:

Day

Job Category:

Administrative Services

The academic medicine difference. At the center of Banner – University Medicine is patient care, research, and teaching. Join a nationally recognized health care leader and experience the future of medicine today.

The Obstetrics and Gynecology (OB/GYN) department at Banner University Medical Center Phoenix, also known as the University Medicine Women's Institute, offers a comprehensive range of services for women's health, including prenatal care, delivery, gynecological care, and more. 

As an Surgery Scheduler, you will have the opportunity to provide direct support to our patients assisting with scheduling surgical procedures, registering patients, verifying insurance, for women's health. Seeking 2 years of experience.

The schedule is Monday-Friday from 7:00AM-5:30PM

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics and has operations in multiple locations spanning across the Phoenix metropolitan city.

POSITION SUMMARY
This position is responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The position is also responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. The incumbent may act as an office liaison for department staff, physicians, and patient families.

CORE FUNCTIONS
1. Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system. Verifies and reviews physician privilege status prior to scheduling. Interfaces with medical staff office to maintain log of current privilege status and maintains confidentially of all information. May acquire and maintain physician preference information and staff roster.

2. Acquires authorization numbers, History and Physicals, results of laboratory tests and verifies that they are current. Orders previous medical records for the day of the procedure, when necessary.

3. Types and prints physician orders for multiple physicians and departments. Schedules and maintains physician block time, and block time releases.

4. Enters physician’s orders for lab, blood bank, medical imaging, and cardiology. Enters results of diagnostic tests, patient registration information and patient charges. Compiles data and prepares statistical reports for management.

5. Conducts charge management audits for assigned area. Reconciles charge packet information with the audit. Identifies missed or incorrect charges and corrects when appropriate.

6. Acts as a receptionist to assigned unit; answers phones, relays message. Greets and directs patients, visitors, physicians, and families and answers questions about policies and procedures. Acts as a liaison among nursing units, physician and staff to relay patient data. Screens requests for patient information and refers to appropriate staff. Records and types minutes of staff meetings, when required. Prepares and distributes staff call roster each month.

7. Enters facility work orders and supply orders when required by assigned department. Requests repairs/maintenance for business machines in the department. Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork.

8. This position has responsibility for scheduling surgeries and procedures and maintaining a smooth workflow in the area. Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Knowledge of medical terminology is required.

Also requires knowledge of payor contract terms and processes. Must possess excellent organizational skills, as well as effective human relations and communication skills. Requires effective teamworking skills and the ability to meet deadlines and productivity standards.

The position requires knowledge of word processing and spreadsheet software and the ability to use computerized scheduling systems. Must possess the ability to maintain accurate statistical records, gather data, and produce reports.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday.  This career site is for external applicants only.

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. 

If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

Kalamazoo-5629 Stadium Dr. - Medical Office Building

Title

Registered Nurse Rambling Road Peds

Working under provider's direction, provides all general nursing staff functions for the practice. Records vital signs, provides initial patient assessment, obtains concise patient history, and provides clinical information and support to providers. Processes and posts information to patient's charts and provides patient and family with education regarding medications, treatment and care, and patient referrals. Additional responsibilities include assisting in other areas as needed and phone triage of patients. Employees providing direct patient care must demonstrate competencies specific to the population served.

• Diploma, Associate’s or Bachelor’s degree in Nursing required 6-12 months experience in healthcare preferred
• Licensed RN in good standing with the State of Michigan required. BLS certification required 
• Must possess excellent interpersonal and effective problem solving and prioritization skills and the ability to process information in a confidential manner 
• Must be able to communicate clearly and effectively with patients, doctors and other staff; ability to maintain patient confidentiality 
• Ability to work independently 
• Ability to think, as well as function, as an integral team member with other healthcare professionals 
• Must possess excellent computer skills with ability to read, interpret and analyze data from various computer systems
• Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. Involves regularly lifting of bulky or moderately heavy weights (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects.
• Prepares for patient appointments. Maintains documentation standards and reviews chart prior to appointment to assure requests and documents are available. 
• Prepares patients for examinations including patient assessment, histories, vital signs, medication reconciliation, and routine testing of hearing, vision or other. Provides initial assessment of patient’s condition to physician as needed. 
• Triage calls and determine urgency, necessity of appointments or whether phone advice is sufficient. 
• Assists provider with minor and emergency procedures and examinations. Follows instructions of physicians and provides reassurance for patients during examination. 
• Under direction of provider, schedules tests and procedure for patients in other departments of facilities. Prepares patients for the exams and procedures by providing appropriate instructions. 
• Documents results from ordered tests/procedures. Notifies patients of results and documents in medical record appropriately. 
• Performs point of care laboratory tests as directed by the physician. Accurately documents required information in patient’s medical record. 
• Coordinate admissions, referrals, facilitates prescriptions requests.
• Under the directions of the provider, provides patient and family with appropriate education regarding their care. 
• Takes verbal, telephone and written orders for medications from physicians. Knowledgeably administers treatment as requested by the physician including dispensing ordered medications (may be oral, I.M., or s/q) and properly records all data. 
• Maintains and reviews patient records, charts, and other pertinent information. Records test and assessment results in patient chart. 
• Participates in performance improvement monitoring. Collects and collates data for monitoring quality of care and works to ensure all delivered care meets appropriate standards. Uses the results of quality improvement activities to initiate changes in nursing practice. 
• Assures proper communication back to other healthcare team members. 
• Attends staff and other meetings as required. Participates in ongoing educational activities related to appropriate knowledge and professional issues. Maintains professional records that provide evidence of competency and continued ongoing educational activities. 
• Assists in completion of miscellaneous forms (Workers Compensation, Disability, and State of Michigan) as required. 
• Interacts with and contributes to the professional development of colleagues by knowledge sharing. 
• Stocks supplies and maintains examination rooms. 
• Familiar with various insurance and referral policies. 
• Attends staff, educational, or other meetings as required. 
• Performs other related duties as assigned.

Shift

First Shift

Time Type

Full time

Sign-On Bonus

External Candidates Only: Up to $5,000.00

Retention Bonus

External Candidates Only, $5,000.00

Scheduled Weekly Hours

36

Cost Center

8404 Bronson Pediatrics - Stadium Dr. (BMH)

Agency Use Policy and Agency Submittal Disclaimer

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday.  This career site is for external applicants only.

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. 

If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

Kalamazoo-601 John St.-Bronson Methodist Hospital South Campus (South Pavilion)

Title

Medical Assistant - Part time, 24 hrs/wk - Pediatric Cardiology - Kalamazoo

Working under provider’s direction provides general nursing functions for the practice. Records vital signs, immunizations, provides initial patient assessment, obtains concise patient history, and provides various clinical information and support to providers. Processes and posts information to patient’s chart, educates patients and families regarding medications, treatments and care, and referrals. Employees providing direct patient care must demonstrate competencies specific to the population served.

• High school diploma or general education degree (GED) required

MUST MEET ONE OF THE FOLLOWING:

• Successful completion of an accredited medical assistant program
• CMA/CCMA/RMA certified
• Meet eligibility requirements to take CMA/RMA and must be obtained within 6 months of hire
• Note: Vocational Coordinator to determine eligibility requirements for CMA or RMA within 6 months.

Responsibilities:

• BLS certification is required within 90 days of hire/transfer.

• Knowledge of clinical skills as required with Medical Assistant Certification/Registration.

• Effective problem-solving and prioritization skills.

• Must possess excellent interpersonal skills and process information in a confidential manner.

• Must be able to communicate clearly and effectively with patients, doctors and other staff.

• Ability to maintain patient confidentiality.

• Ability to work independently and function as an integral team member with other healthcare professionals.

• Must have personal computer skills with EMR experience highly desirable and the ability to input and retrieve data from the organization's computerized systems.

• Must have excellent verbal and communication skills.

• Ability to maintain positive customer service.

• Ability to establish effective working relations with physicians, office staff, and employees in a team environment.

• Must maintain the highest level of confidentiality.

• Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time.  Involves considerable standing or walking, regular lifting of light-weight objects (i.e., 20 pounds or less) and assisting with heavier tasks such as assisting in lifting and moving patients. Minor straining or fatiguing positions must be assumed, and some fatiguing physical motions are required.

• Prepares patient for examination including patient assessment, histories, vital signs, medication reconciliation, and routine testing of hearing, vision or other.

• Document pertinent information in chart.

• Maintains documentation standards and reviews chart prior to appointment to assure requests and documents are in place.

• Administer treatments as requested by the physician.

• Obtain specimens for urine testing, phlebotomy, etc.

• Performs laboratory tests as directed by the physician.

• Accurately documents required information in patient charts.

• Set up and assist physician with procedures (laceration repair, pap/pelvic, etc.).

• Schedule outside tests or procedures for patients in other departments of facilities such as x-ray, MRI, etc.

• Prepares patients for tests/procedures by providing appropriate instructions.

• Coordinate admissions, referrals, call in prescriptions, etc.

• Stock exam rooms with supplies as needed.

• Conduct day to day inventory of supplies and report items to be ordered.

• Assist in the scheduling of appointments in EMR system as required.

• Able to screen calls and determine urgency, necessity of appointments or whether phone advice is sufficient.

• Assists in completion of misc. patient forms (Worker Compensation, Disability, etc.)

• Attend staff, educational or other meetings as required.

• Performs other related duties as assigned by nurses, practice manager, or physician.

Shift

First Shift

Time Type

Part time

Sign-On Bonus

External Candidates Only: Up to $750.00

Retention Bonus

External Candidates Only, $750.00

Scheduled Weekly Hours

24

Cost Center

8240 Pediatric Cardiology (BMH)

Agency Use Policy and Agency Submittal Disclaimer

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday.  This career site is for external applicants only.

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. 

If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

Portage-6901 Portage Rd. - Business Office Building

Title

Bronson First RN - Capacity Command Center - Part-time (48hrs/pp) 12N

Using clinical knowledge and experience, the Bronson First RN manages and coordinates the placement of all patient admissions and transfers from every point of entry within the organization during an assigned shift. Responsible for monitoring, coordinating and managing capacity both currently and prospectively in all Bronson Hospital facilities 24 hours per day/7 days per week.

EDUCATION & EXPERIENCE

• Bachelor’s degree in Nursing with 3-5 years of clinical hospital experience with progressively more responsibilities desired.  Emergency Department triage, Bed Placement and/or House Supervisory experience recommended.
• Active nursing license in the State of Michigan required.

ADDITIONAL RESPONSIBILITIES & DUTIES

• Fluent in Microsoft Word, Excel, data base management and PowerPoint within 1 year.
• Basic knowledge of electronic medical record systems, (i.e.: EPIC).
• Work produces very high levels of mental/visual fatigue between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time.
• The job produces some physical demands.  Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.
• Must possess excellent interpersonal, critical thinking, effective problem solving and prioritization skills, and the ability to process information in a confidential manner. 
• Must be able to work as a team and communicate clearly and effectively with patients, providers and other staff. 
• Has the ability to maintain patient confidentiality, work independently and think as well as function as an integral team member with other healthcare professionals. 
• Apply nursing knowledge derived from education and experience as the foundation for clinical triage communications and patient placement decisions.
• Must demonstrate excellent customer service skills at all times and significant tact in handling sensitive matters.
• Collaborates with physicians and operational leaders to maximize the day-to-day use of beds and facilitate patient movement.
• Using electronic tools and dashboards, coordinates placement of admissions, regional and direct admissions, taking into account the clinical needs of the patients and competencies of the patient care delivery area as well as hospital bed availability. 
• Serves as communicator with physician offices and the region related to bed placement
• Coordinates activities with outside health care organizations or their representatives, including communications about changes in hospital bed availability
• Monitors Epic Dashboards in real-time to expedite and prioritize challenges with high occupancy, over-utilization of resources and administrative issues to remove barriers to discharge and address delays in care.
• Increases effective bed capacity by identifying barriers in bed assignment processes and collaborates with house manager and clinical management in the resolution of these issues.
• Uses advanced clinical knowledge to direct proper patient placement and utilization of beds in accordance with established standards and policies, ensuring each patient is receiving the proper level of care as per condition.
• Regularly reviews census and acuity information to anticipate potential problems/trends and to prevent the disruption of services.
• Reviews schedules for scheduled Surgeries, Interventional Radiology, Cardiac Cath Lab and same day surgery patients for their potential admission to ensure placement of patients, post-op / post-procedure, to appropriate levels of care in a timely manner. Works closely with these departments and knows how to prioritize bed placement using sound clinical judgment. 

• Collaborates and communicates with the local house managers, unit coordinators, charge nurses, case managers, procedural units and other core clinical service departments to manage bed requests with a plan and goal of timely patient movement. 
• Able to identify patterns requiring proactive strategies to assure patient progression.
• Works with House Managers and Staffing to ensure needed beds are staffed accordingly.
• Identifies clinical priorities in relation to the bed assignment process in collaboration with Physicians, ED, OR and PACU staff.
• Provides hospital wide communication regrading level of occupancy
• Coordinates and actively participates in daily capacity huddles.
• Maintains knowledge of all discharges occurring throughout the hospital to accurately obtain census data in concert with Case Management.
• Able to assist with all incidents in the hospital from a capacity management standpoint.
• Keeps accurate records and provides analysis and assessment of more complex problems that need immediate attention from manager or administrator on call. Participates in the development and implementation of short and long-term goals for role.

Shift

12 Hour Night Shift

Time Type

Part time

Scheduled Weekly Hours

24

Cost Center

1515 Capacity Management (BHG)

Agency Use Policy and Agency Submittal Disclaimer

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