Employment Type:

Full time

Shift:

Day Shift

Description:

Administrative Assistant III

Location: Ann Arbor

Department: Employee Education and Development

Position Purpose

As a senior-level administrative assistant, oversees or provides comprehensive administrative support within one or more major functions (e.g. large medical department, executive suite or similar-level area). Independently composes, and prepares non-routine correspondence, scheduling, and coordinates complex meetings. Gathers and analyzes data to develop non-routine reports, and develops preliminary budget recommendations, projections and forecasts. Anticipates departments and managements’ needs and takes initiative to develop action plans to meet those needs. Acts independently when dealing with patients or outside customers on sensitive matters, determines the true nature of problems and/or concerns and recommends course of action to resolve. May be responsible to train; provide direction or delegate tasks to less senior assistants.

Requirements

• Education: Associates degree or equivalent required.
• Experience: Minimum of 7 years of administrative support required.
• Must have additional formal clerical and PC training.

Knowledge, Skills and Abilities

• Comprehensive and detailed knowledge of departmental and Hospital policies/procedures; basic knowledge of the specialized field in order to complete task/projects, approve transactions (e.g. forms processing, payroll or purchasing), or resolve non-routine administrative problems. Advise and determine applicable policy, procedures and requirements (e.g., recommend procedures to improve efficiency of forms processing).
• Mastered proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook, Access, etc.). Proficiency using databases and graphics software.
• Excellent organizational and time management skills.
• Strong attention to detail. In-depth knowledge of medical terminology for transcription.
• Excellent communication and interpersonal skills to effectively communicate with a wide range of staff, physicians, medical professionals, patients, visitors and other Hospital personnel.
• Strong analytical skills to compile, research, and analyze data from multiple sources, and prepare statistics to develop recommendations and reports. 

Essential Duties and Responsibilities

• Independently prepares non-routine correspondence, documents and reports; usually from rough draft, machine dictation or shorthand. Develops a variety of forms, tables, charts, presentation materials, manuscripts, contracts, and records that are often complex. Proofs and edits final materials for accuracy, consistency and clarity, and may submit for approval. Handles/processes information of a confidential or highly sensitive nature on a daily basis.
• Assignments are broad in nature and usually require originality and ingenuity; as well as the regular use of judgment and discretion to solve complex problems where the answer is not apparent. Ability to select the best solution from several “right” answers requires comprehensive and detailed knowledge of applicable departmental and System policies/procedures and basic knowledge of specialized field. Performs a wide variety of administrative duties with high volume and complexity.
• Develops filing systems, internal mailing processes and procedures. Accountable for sensitive and confidential data, including personnel, payroll, attendance, billing, work, and purchase orders. Manages incoming and outgoing mail, correspondence, reports, and memoranda.
• Prepares non-routine responses to incoming correspondence, researches and distributes materials to managers or others, including necessary background information. Independently handles many department inquiries, referring requests to others and acts as a “gate-keeper” for his/her manager(s).
• Researches, compiles and analyzes data from multiple sources for reporting. Prepares reports and statistics to develop recommendations based on subject matter knowledge. Operate/manage databases and software to maximize capacity, responsible for data integrity used for quality assurance, statistical reporting and/or other purposes.
• Schedules or directs large and complex meetings, conferences, and programs requiring sensitivity to issues, priorities, protocol, etc. Attends meetings, makes travel arrangements, and coordinates calendars and schedules of supported personnel.
• Provide preliminary analysis and develop budget recommendations, forecasts and projections by gathering appropriate reports and records, tracking expenditures, and identifying and resolving errors and discrepancies. Has delegated authority to authorize expenditures in accordance with defined policies.
• On a day-to-day basis, deals with staff, physicians, executives, medical professionals, board members and patients, and corporate and external customers. Responds to inquiries regarding organizational services, records and other matters by utilizing in-depth knowledge of organizational operations, and ability to interpret established organizational policies and procedures.
• Identifies and solves complex operational problems (e.g. staffing, budgeting, purchasing, billing, equipment and space), and may exercise ingenuity to develop methods or procedures to resolve recurring or unusual problems. Applies advanced knowledge and skills of organization’s policies and procedures to resolve conflict in a constructive manner.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

36621 Floyd Behavioral Health Services - Nursing PsychiatricPart timeNo0

1 shift per week minimum

Pay Range:

$18.85 - $28.30

The Mental Health Technician, under RN direct supervision, serves as the milieu coordinator. Cares for patients during program hours, monitors specified areas and oversees the daily coordination of patient care duties while maintaining professional boundaries. Provides and maintains a clean, safe, and quiet environment.

Qualifications:

A. Education
1. High school Diploma or GED from an accredited institute

B. Experience
1. 2 or more years' related experience preferred

2. Mental Health experience utilizing Trauma Informed philosophy in caring for patients, handling crisis situations in a calm manner and handling significant amounts of confidential patient information

C. Licensure/Certification
1. CPR certified

2.Crisis Prevention Institute Nonviolent Crisis Intervention (CPI) certified

3. CNA license preferred

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

13567 Enterprise Revenue Cycle - National Service Line : Oncology: ArrivalFull timeYes40

M-F First shift, 40hrs per week

Pay Range:

$19.80 - $29.70

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Education, Experience and Certifications

High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Shift:

First Shift (United States of America)

Medical Receptionist - Kearney Clinic

Nebraska Medicine is seeking a Medical Receptionist to help serve patients and visitors at the Fred & Pamela Buffett Cancer Center in Kearney, NE.

Details:

• Full-Time, 40 hr/wk

• Monday-Friday: 8:00 AM - 5:00 PM

• Location: Fred & Pamela Buffett Cancer Center - Kearney | Nebraska Medicine Omaha, NE

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.

• Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.

• Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.

• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary at Nebraska Medicine!

Duties: Medical Receptionist - Kearney Clinic

Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.

Required Qualifications: Medical Receptionist - Kearney Clinic

• Minimum of 18 years of age required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
• Demonstrated analytical, prioritization and organizational skills required.
• Demonstrated flexibility and dedication to team environment required.
• Effective communication skills required.

Preferred Qualifications: Medical Receptionist - Kearney Clinic

• High school education or equivalent preferred.
• One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
• Nursing Assistant or Medical Assistant preferred.
• Knowledge of medical terminology preferred.
• Experience with Microsoft Office, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.

Hours of Work :

7p-7a

Days Of Week :

3days/week

Work Shift :

Job Description :

Job Family:

☒ Nursing

Job Title:

STAFF NURSE - 0635

Reports To:   

• Nurse Manager

• All Staff Nurses have a reporting relationship (direct or indirect) with the CNO.

Inclement Weather Status:

☒ Required to report to work

Category B: Employee with Patient Care Impact

FLSA: Non-Exempt

Job Purpose:

• In this highly technical, fast-paced, and challenging nursing position, you'll work with multidisciplinary team members to provide our patients the best care. You'll be at the heart of our patient-centered care, valued for your compassion as you continually strive to improve the patient experience. With clear communication and dedication to building relationships that promote a collaborative environment, you'll be accountable for your performance and empowered to take initiative for your professional growth - while being engaged and eager to build a winning team.
• Registered Nurse (RN) renders highly professional and technical nursing care to assigned patients. Provides direct and indirect patient care using the nursing process (assessment, planning, implementation, and evaluation). Directs and supervises other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with unit standards of care.
• Supports the mission, vision, values and strategic goals of Methodist Health System.

Job Requirements:
• Graduate of an accredited school of professional nursing. BSN Preferred
• Current license to practice professional nursing in the state of Texas
• Current Basic Life Support Certification
• Additional certifications as required by department

Related Work Experience and Other Skills:
• Knowledgeable about hospital policies, procedures, and nursing care standards and utilizes these when providing nursing care.

• Work experience: Minimum 12 months NICU RN experience or completion of NICU Nurse Residency Program

• Works with confidential material

Job Responsibilities:
• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team

Job Roles:

• Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
• Assumes responsibility for the nursing components of the patient/family/significant other educational processes.
• Communicates to the team, co-workers, patients, and family members and evaluates understanding of informational manner.
• Creates and maintains a safe and therapeutic environment for patients, self, coworkers, and facility.
• Ensures complete, accurate, and timely written communication of patient information.
• Provides a therapeutic environment through safe, accurate, and timely medication and IV administration.

• Takes personal responsibility and initiative for performance and for professional growth and development.
• Utilizes the nursing process to ensure quality patient care is provided throughout the episode of care.
• Other duties as assigned

Age-Specific Care Considerations:

Vary Based on Specialty

Physical Demands and Work Environment:

Physical Factors (% of Time):
•20 - Standing Stationary
•60 - Standing/Moving About
•15 – Sitting
•2 – Climbing
•20 - Bending (stooping/crouching)
•2 – Kneeling
•1 – Crawling
•30 – Reaching
•90 – Handling
•90 – Talking
•0 - Driving
•15 – Smelling

Hearing (% of Time):
•100 - Normal Noise Level
•0 - Occasional Loud Noise
•0 - Constant/Very Loud Noise
•0 - Constant Low Level Noise

Hazardous Conditions (% of Time):
•5 - Respiratory Irritants
•50 - Skin Irritants
•50 - Allergic Irritants
•50 - Wet Work – Hands
•1 - Wet Work – Feed
•0 - Operation of Heavy Equipment
•0 - Climbing of Ladders
•0 - Working in High Places
•50-75 - Use of Electrical Equipment
•25-50 - Use of Sharp Utensils
•80 - Exposure to Blood and Body Fluids

Carrying (% of Time):
•50 - Up to 10 Lbs
•30 - 10-20 Lbs
•10-30 - 20-50 Lbs
•10 - 50-100 Lbs
•0 - 100+ Lbs

Lifting (% of Time):
•45 - Up to 10 Lbs
•30 - 10-20 Lbs
•10-30 - 20-50 Lbs
•10 - 50-100 Lbs
•0 - 100+ Lbs

Push/Pull (% of Time):
•10 - Up to 10 Lbs.
•10 - 10-20 Lbs
•30 - 20-50 Lbs
•10 - 50-100 Lbs
•10 - 100+ Lbs

Visual Demands (Yes or No):
•Yes/No - Vision Essential
•Yes/No - Vision Not Essential

Environmental Demands (% of Time):
•100 – Indoor
•0 – Outdoor
•0 - Hot Environment
•0 - Cold Environment
Other (% of Time):
•10 - Visual Strain

Methodist Mansfield Medical Center is a 294-bed, full-service acute-care hospital serving North Texas and certified as an Advanced Primary Stroke and Heart Attack Center by The Joint Commission. We are proud to be the first hospital in DFW to earn two AMSN PRISM Awards for exemplary nursing practice.

We are committed to fostering an inclusive workplace where team members feel valued and supported. Our culture of excellence has earned national recognition, including:

• Magnet® designation for nursing excellence

• Becker’s Top 150 Places to Work in Healthcare (2023)

• Top 10 Military Friendly® and Military Spouse Friendly® Employer (2023)

With advanced technology, patient-centered design, and a new ninth operating room added in 2025, Methodist Mansfield delivers high-quality, innovative care across services including Level III Trauma, NICU, and Maternal Care.

Backed by more than 1,700 team members and 900 physicians, and actively engaged in our community, Methodist Mansfield is a place where your work matters—and your career can grow.

At Houston Methodist, the Senior Patient Access Associate position is responsible for obtaining and entering accurate demographic and insurance information in the electronic health record (EHR) on patients presenting at the various entry points of the facility. This position performs cashiering functions, ensuring that all hospital accounts are secure, through the collection of the required co-pay, deductibles and co-insurance. This position also performs the medical necessity check, to ensure compliance with Medicare guidelines, and regularly works in multiple areas (e.g., emergency department registration, main registration, bed management, cashier, etc.) and/or EHR work queues specific to patient access. The Senior Patient Access Associate employs effective communication skills, promoting excellent customer service in every interaction, and serves as a resource, trainer and mentor to other team members. This position is also required to adhere to all departments, hospital, governmental and/or any other healthcare licensing agency requirements related to the Emergency Medical Treatment and Labor Act (EMTALA) and the Health Insurance Portability and Accountability Act (HIPAA).

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• Four years of customer service experience to include two years of experience in hospital registration

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Ability to multi-task and flexibility to meet the requirements of the patients and the department
• Knowledge of basic registration/access functions and insurance procedures
• Ability to problem solve
• Ability to remain calm in stressful situations with patience and understanding
• Excellent customer service and professional communication skills
• Proficient computer skills and ability to learn and navigate multiple software programs
• Ability to handle detail work accurately and rapidly
• Strong training, leadership and mentoring skills

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal departmental and organizational results.
• Communicates openly in a non-judgmental manner and in a professional demeanor during all interactions with customers and co-workers.
• Serves as a resource and trainer for less experienced and new staff; orients, guides and mentors team members to help build confidence and competency in skills, knowledge and abilities.

SERVICE ESSENTIAL FUNCTIONS

• Obtains and records accurate demographic and insurance information on patients by interviewing patients, family members and physicians. Ensures that the correct insurance plan codes are utilized for the billing process.
• Explains the consent forms, obtains signatures on the forms and responds to any questions in a professional manner.
• Regularly works in multiple areas (e.g., emergency department registration, main registration, bed management, cashier, etc.) and/or EHR work queues specific to patient access.
• Contributes to departmental and hospital patient experience. Proactively seeks solutions to address patient issues and concerns. Serves as a second level resource to address elevated registration issues. Alerts management in a timely manner to any unusual and/or difficult situations impacting the level of service.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Consistently takes the necessary steps to ensure that protected health information remains private and confidential, according to established HIPAA guidelines. Uses patient identifiers consistently to properly identify patients and the correct medical records. Refrains from issuing new medical record numbers to patients with existing accounts.
• Meets goals set by the department (e.g., registration error rate, productivity/activities per hour, etc.).

FINANCE ESSENTIAL FUNCTIONS

• Ensures that ordered services meet established medical necessity criteria when applicable.
• Collects payments based on pre-determined information. Performs insurance verification to determine patient out of pocket expenses for services. If applicable, offers payment options after the minimum required payment has been received. Fulfills monthly goals for cash collection.
• Accurately posts and receipts patient payments. Balances cash drawer on a daily basis; follows the department policy related to cash drawers and cash receipting.
• Organizes time effectively, minimizing incidental overtime and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Displays initiative to improve job functions. Demonstrates adaptability and flexibility during changing demands. Offers suggestions to streamline process for efficient patient flow.
• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: Yes
• Scrubs: No
• Business professional: Yes
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist Cypress Hospital, Houston Methodist's eighth hospital, opened in the first quarter of 2025 in a prime location in the heart of the rapidly growing U.S. 290 corridor. It incorporates the most advanced technology available, featuring innovations designed to enhance communication between patients, physicians, staff and families. The facility combines state-of-the-art technology with world-class clinicians, creating an unparalleled experience for patients, employees and physicians.


Houston Methodist is an Equal Opportunity Employer.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

Responsible for blood and blood culture collection; non-blood specimen collection including urine, sputum, semen samples, throat swabs; chain of custody specimen collection. Perform venipunctures and skin punctures competently and expediently.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High School Diploma or equivalent.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Phlebotomy Certification (CPT).

EXPERIENCE:

1. Six (6) months of phlebotomy experience.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Consistently draws blood competently and expediently with as little patient discomfort as possible for patient groups from neonates to geriatrics.

2. Properly labels all specimens in the presence of the patient.

3. Operate basic laboratory equipment (e.g., centrifuges, computer systems, labeling printers, scanners, phone system, etc.).

4. Communicate effectively and appropriately with patients, clients, and staff.

5. Perform clerical duties such as filing, report distribution, processing, and faxing.

6. If applicable, collect drug screens (internal and external) using Chain of Custody Process.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Heavy/Hard work: Work requires strength and/or stamina, lifting, moving, stooping, reaching, standing, walking, and carrying of materials and equipment weighing 40+lbs.

2. Ability to bend, stoop, reach and be capable of normal rotation, standing and walking for entire shift.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. May require unsupervised access to restricted areas that may contain medications, supplies and patient confidential information.

2. May be required to travel between facilities/buildings.

3. May be scheduled to work various shifts based on departmental needs.

SKILLS AND ABILITIES:

1. Ability to use a computer keyboard, monitor, mouse, and calculator.

2. Ability to use computer software (PowerPoint, Word, and Excel).

3. Ability to use Fax machines, printers and other office equipment.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

WH Wheeling Hospital Inc.

Cost Center:

112 WH Clinical Labs

Address:

1 Medical Park DriveWheelingWest Virginia

Equal Opportunity Employer

 

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

Responsible for blood and blood culture collection; non-blood specimen collection including urine, sputum, semen samples, throat swabs; chain of custody specimen collection. Perform venipunctures and skin punctures competently and expediently.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High School Diploma or equivalent.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Phlebotomy Certification (CPT).

EXPERIENCE:

1. Six (6) months of phlebotomy experience.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Consistently draws blood competently and expediently with as little patient discomfort as possible for patient groups from neonates to geriatrics.

2. Properly labels all specimens in the presence of the patient.

3. Operate basic laboratory equipment (e.g., centrifuges, computer systems, labeling printers, scanners, phone system, etc.).

4. Communicate effectively and appropriately with patients, clients, and staff.

5. Perform clerical duties such as filing, report distribution, processing, and faxing.

6. If applicable, collect drug screens (internal and external) using Chain of Custody Process.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Heavy/Hard work: Work requires strength and/or stamina, lifting, moving, stooping, reaching, standing, walking, and carrying of materials and equipment weighing 40+lbs.

2. Ability to bend, stoop, reach and be capable of normal rotation, standing and walking for entire shift.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. May require unsupervised access to restricted areas that may contain medications, supplies and patient confidential information.

2. May be required to travel between facilities/buildings.

3. May be scheduled to work various shifts based on departmental needs.

SKILLS AND ABILITIES:

1. Ability to use a computer keyboard, monitor, mouse, and calculator.

2. Ability to use computer software (PowerPoint, Word, and Excel).

3. Ability to use Fax machines, printers and other office equipment.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

PVH Potomac Valley Hospital

Cost Center:

101 PVH Clinical Labs Chemistry

Address:

100 Pin Oak LaneKeyserWest Virginia

Equal Opportunity Employer

 

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

Collaborates with the physician, other health care professionals, patient family in the design and documentation of an explicit hospice plan of care. Implements and evaluates the progress of the plan of care. Collects key data elements which describe the achievement of quality/performance improvement and utilization/financial goals.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Master’s Degree in Social Work or related field.

2. Mustpossesscurrent licensure as required by state board where services will be provided: 

3. Valid driver’s license.

4. Basic Life Support (BLS) Certification within30 daysof hire date.

PREFERRED QUALIFICATIONS:

EXPERIENCE:

1. Two (2) years of Hospice experience.

2. Experience with counseling individuals or groups.

3. Experience with psychosocial, emotional, and spiritual assessment.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an exhaustive list of all responsibilities and duties.  Other duties may be assigned.

1. Completes comprehensive assessment to develop a safe, realistic hospice plan of care appropriate for the patient.

2. Assesses for signs and symptoms of abuse and/or neglect and makes referrals to appropriate agencies.

3. Identifies decision maker of medical (financial, if indicated) or if there is an existing Medical Power of Attorney designee and presence of Living Will or other advanced directives. Assists patient in completion of Living Will and Medical Power of Attorney forms as requested.

4. Works with legal counsel in pursuing and expediting guardianship, and/or conservatorship actions when necessary.

5. Assists in planning, implementing and evaluating QI strategies.

6. Provide care, based on physical, psychosocial, communication, safety, education level, and related criteria for the infant, pediatric, adolescent, adult, geriatric patient per the established age-specific standard.

7. Communicates to leadership and/or appropriate physician/medical staff director/peer review. Deviations from expected norm, quality or appropriateness of care according to established standards of care. Risk management issues.

8. Explains to physicians, patient, family and other health care professionals Medicare, Medicaid and other 3rd party payers coverage issues and regulations.

9. Takes appropriate actions to minimize financial loss to the organization and/or improve the quality of patient care delivery (i.e., discusses cases with patients and families, consult with physician).

10. Performs needs assessments reflecting patient/family psychosocial, emotional, spiritual, financial, and age-specific criteria upon admission and each visit thereafter, including development of an interdisciplinary care plan that address any assessed needs.

11. Refers patients and/or families to a wide-range of community services; including but not limited to provision of health care coverage, income maintenance programs, transportation services, etc. by completing agency specific referral forms.

12. Follows acceptable infection control guidelines during room interview with particular attention to patients in isolation.  Adheres to standards precautions with all patients.

13. Explores and collaborates with resources within the organization and community to meet defined patient needs.

14. Works with patient/family/caregiver to identify and build a plan of care addressing end of life issues.

15. Documents and prepares for a successful IDT meeting each week.

16. Documents a specific approach to meet psychosocial needs of the patient and family/caregiver.

17. Provides or arranges counseling to meet the psychosocial, emotional and spiritual needs of the patients/family members/caregivers in a manner consistent with their beliefs and desires and in accordance with the patient’s plan of care.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting and grasping are necessary body movements utilized in performing duties throughout the work shift.

2. Must be able to exert up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or negligible amount of force constantly to move objects.

3. Hearing within normal range is required.

4. Visual acuity within normal range is required.

5. Must be able to sit for extended periods reading charts, files, etc.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Exposure to bodily fluids, human tissues, contagious diseases, sharps, and explosive gases.

2. Exposure to toxic gases, fumes, and odors.

3. Exposure to high stress and constant interruptions.

4. Exposure to electrical current.

5. Exposure to radiation from x-rays.

6. Exposure to bad road conditions.

7. Exposure to wind, rain, snow, sleet, mud, high and low temperatures, animals and insects, and hazardous roadways.

8. The majority of work is performed in the patient’s home and may require extensive travel.

9. Subject to unpredictable situations. May be exposed to adverse or unpleasant home environments.

SKILLS AND ABILITIES:

1. Must have the ability to perform concentrated and complex mental activity with frequent involvement in complex and highly technical situations.

2. Must have the ability to work successfully under highly stressful conditions and must be capable of adapting to varying workloads and work assignments on a constant basis

3. Must have the ability to make sound, independent judgments based upon scientific and regulatory principles, and also be able to collaborate successfully with other multi-disciplinary team members in an appropriate fashion.

4. Ability to communicate effectively, both verbal and written.

5. Ability to communicate and to use tact and diplomacy in dealing with physicians, patients, families and other health care professionals.

6. Ability to work independently while being able to communicate with team.

7. Ability to assess complex situations and develop a realistic, appropriate and safe discharge plan.

8. Demonstrate characteristics of dependability and punctuality.

9. Must be able to handle and maintain confidential information.

10. Must have the ability to comprehend and perform oral and written instructions and procedures.

11. Must have math skills to work with statistics, data collection, etc.

12. Must be able to organize, prioritize and complete assigned tasks.

13. Must be able to work extended hours.

14. Demonstrates flexibility in response to unexpected changes in work volume, emergencies, staffing or scheduling changes.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Exempt)

Company:

SHC WVUHS Home Care

Cost Center:

370 SHC Hospice Clarksburg

Address:

2673 Davisson Run Rd.ClarksburgWest Virginia

Equal Opportunity Employer

 

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We are so glad you are interested in joining Sutter Health!

Organization:

SMCS-Valley Administration

Position Overview:

Reviews confidential clinical information and provides personalized referrals to individuals or physicians/clinics requiring specialty services from a contracted medical group, hospital, or third-party payor. Facilitates transfers to appropriate Sutter facility, program or affiliated and aligned specialists.

Job Description:

EDUCATION:

Equivalent experience will be accepted in lieu of the required degree or diploma.

• Bachelor's in Business and/or Healthcare Administration, or related field.

TYPICAL EXPERIENCE:

• 2 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

• Working knowledge of managed care requirements and processes.
• Knowledge of system, affiliate and community resources, and third-party payers (e.g., PPO, HMO, Medicare, insurance plans).
• Knowledge of insurance authorization process and HIPPA requirements.
• Familiar with medical and managed care terminologies.
• Understanding of disease process to assess referral requests and appropriate level/provider of care required.
• Ability to define issues, collect data, establish facts and draw valid conclusions.
• Displays a customer service focus in all decisions and actions.
• Ability to communicate through verbal and written means, and to present information to a variety of audiences..
• Organization skills to effectively manage and/or re-prioritize activities and projects to meet deadlines while maintaining a high degree of responsiveness.
• Ability to interact and maintain effective working relationships with those contacted in the performance of required duties.
• Demonstrates respect for cultural and linguistic differences and promotes an inclusive work environment.
• Demonstrates initiative in providing feedback/input to improve workflow/processes.
• Ability to work effectively in a dynamic and fast-paced environment with changing business priorities.
• Ability to maintain and work discreetly with confidential and sensitive information.
• Ability to use essential applications and/or databases associated with the role’s duties and responsibilities.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirements:

Every other Weekend

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

32

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $28.00 to $52.56 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

The Executive Assistant provides administrative support for the Senior Vice President (SVP)/Chief Philanthropy Officer and the Deputy Chief Philanthropy Officer (DCPO) of the Division of Philanthropy. Reporting to the Director of the Office of the Senior Vice President, the EA handles details of a highly confidential and critical nature and must function efficiently and effectively in a fast-paced professional environment. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with high professionalism and confidentiality. Key responsibilities include sophisticated calendar management including prioritization of inquiries and requests, support for Division-wide events and meetings, meeting preparation, monitoring, drafting and sending communications and correspondence, preparing presentations, creating and distributing trainings and resources, managing expenses, as well as supporting projects and initiatives.

This position’s work location is hybrid with two or three days per week remote. The selected candidate may only work remote days from a New England state (ME, VT, NH, MA, CT, RI).

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities

Under minimal supervision will perform the following:

• Provide knowledgeable and skilled general administrative support primarily to Vice President(s) and above or a comparable level executive.  Responsibilities to include:
  • Advanced communications support,
  • Proactively triaging issues as they arise and determining appropriate action in response to inquiries,
  • Act as designee of leader in specified areas as directed.
• Complex calendar management of senior executives and anticipating conflicts before they arise.
• Assist executive(s) in preparing presentations as needed; ensure room reservations and A/V equipment is set-up appropriately for VP or SVP hosted meeting.
• Collaborate with leadership, HR, and hiring managers to manage and execute a smooth process for requirement and onboarding new hires.
• Work with leaders to track departmental workforce, i.e., employees, contractors, consultants, and keep organizational charts updated and compiled.
• May be responsible for managing in person events, ensuring there are appropriate speakers, hosts, and catering arranged.
• Coordinate department events, retreats, leadership meetings and other group meetings with internal and external entities.
• Prepare documents and correspondence that may be highly confidential or politically sensitive in nature.
• Book complex domestic and/or international travel itineraries.
• Attend administrative leadership team meetings as requested, ensuring these meetings have identified facilitators, agendas, and that action items are recorded and followed up on.
• May process invoices to ensure vendors are paid in a timely fashion, assign proper budget codes and coordinate reimbursements.
• Oversee department purchasing cards, online reconciliation, statement and receipts submission to Accounts Payable in a timely manner.
• Process various requisitions, purchase orders, personnel and other forms needed for the department’s administration.
• May provide oversight of operational/administrative functions to department managers, including maintaining SOPs and educating staff as needed.
• Maintain a high-level of professionalism, discretion, and confidentiality regarding a variety of highly sensitive topics.
• Help to improve workflow, operating efficiency, and service quality within the department.
• May provide mentorship, supervision, or management to junior administrative staff.

Knowledge, Skills and Abilities

• Stellar communication skills, both written and verbal.
• Advanced knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, Adobe.
• Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
• Resourceful with strong problem-solving skills.
• Ability to engage with appropriate urgency in situations that require quick response or turnaround.
• Ability to independently prioritize high volume of tasks and manage competing priorities.
• Demonstrated competency with budgeting and office systems and standard computer programs; ability to teach others as needed.
• Ability to work collaboratively with a wide range of people and diverse cultures.
• Ability to handle Interactions that require confidentiality and diplomacy.

Minimum Job Qualifications

• High school diploma required. Bachelor’s Degree preferred.
• 7 years of administrative experience of which 2 years must in an Executive Assistant role required.

License/Certification/Registration Required: None

Supervisory Responsibilities: No direct supervisory responsibilities. May provide mentorship, supervision, or management to junior administrative staff.

Patient Contact: Yes, may have patient contact.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$86,720.00 - $101,090.00

Pay Range:

$17.50 - $24.50Provides support services to the designated department or service line. . Provides for an organized communication flow and works with highly confidential information.

Position Specifics:

Department:
Core Function: Support Services
Schedule: Daytime, 40 hours a week Monday - Friday
Facility: HSHS St Josephs, Hospital - Specialty Clinic
Location: Breese, IL

Compensation that aligns with your experience
Education Qualifications

• High School Diploma or equivalent is preferred.

Experience Qualifications

• 1-2 years of healthcare or clerical/administrative experience is preferred

Certifications, Licenses and Registrations

• N/A

Job Description

Scheduled Weekly Hours:

40

Throughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day.

Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a healthcare system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments.

Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient.

Benefits:  HSHS provides a benefits package designed to support the overall well-being of our colleagues including their physical, emotional, financial, spiritual, and work health. Colleagues budgeted to work at least 32 hours per pay period are eligible for HSHS benefits.

• Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage for full-time and part-time colleagues.
• Paid Time Off (PTO)  combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need.
• Retirement benefits including HSHS
  contributions.
• Education Assistance benefits include up to $5,250 of educational assistance each calendar year and tuition discounts to select colleges with no waiting period.
• Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption   to reimburse application and legal fees, transportation, and more!
• Other benefits include: Wellness program with incentives, employer-paid life insurance and short-term and long-term disability coverage, flexible spending accounts, employee assistance program, ID theft coverage, colleague rewards and recognition program, discount program, and more!

Benefits

HSHS and affiliates is an Equal Opportunity Employer (EOE).

HSHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Notice Regarding Potential Use of Artificial Intelligence in the Hiring Process

Hospital Sisters may use automated tools, including artificial intelligence or machine-learning technologies, to assist with certain administrative aspects of the recruitment process. These tools may help our recruiting team organize applications, search for resumes, identify qualifications reflected in application materials, and facilitate communications or scheduling with applicants.

Information used by these tools may include materials you provide during the application process, such as your resume, work history, education, qualifications, and responses to application questions.

These tools are used only to support our recruiting process. Hiring decisions are made by HSHS personnel, and automated tools do not make employment decisions on behalf of HSHS.

Applicants who have questions about this notice or who require a reasonable accommodation or alternative evaluation method may contact HSHS Human Resources at Contact@hshs.org

11598 Advocate Illinois Masonic Medical Center - Patient TransportPart timeYes20

14:30 to 23:00 Weekend/Holiday Rotation.

Pay Range:

$18.85 - $28.30Major Responsibilities: Transporters are responsible for providing and maintaining a safe environment for themselves, the patient, and their co-workers by following established policies and procedures. 6)Receives/confirms Ticket to Ride document prior to transport. Includes care givers signature and phone number and in initialed/signed by transporter that picked up the patient at "home" location. 7)Attends department, hospital and Advocate educations and meetings. 8)Demonstrates knowledge of the cognitive and sensory needs and abilities of pediatric and geriatric patients as revealed through departmental competency assessment activities and applies this knowledge when giving instructions, explanations to these patients as revealed by direct observation and patient feedback. 9)Contact telemetry at time of move and completion. 5)Be able to complete CPR if needed. 6)Follows Bloodbourne Pathogens, Infection Control , and universal Precaution Policies. Washes hands and wears PPE appropriately. Follows Dress Code. 7)Uses correct body mechanics/lifting techniques when transferring patients. Uses gait belt as required. Obtains transfer assistance as needed. 8)Cleans soiled equipment after each use to avoid spread of disease. Completes more thorough cleaning as needed. 9)Uses proper 2 patient identifier for patient safety. Reports safety hazards to management Work assignments are to be completed as efficiently as possible by the transporter in order to meet the workload demands and better accommodate patient needs and additional requests for service. Properly performs patient transports. 1)Prepares the patient for transport while waiting for nursing assistance 2)Reports delays or canceled tests to the dispatcher and other appropriate hospital personnel. 3)Completes work assignments in established time guidelines determined through industrial engineered time standards on an automated dispatch system. 4)Works independently and utilizes the appropriate resources to maintain efficient operations. 5)Maintains communication with the dispatcher and responds to special instructions or assignments through the use of alpha-numeric pagers. 6)Assist co-workers with lifting patients and provides any other help to make the transport safe and efficient. 7)Follows oxygen usage guidelines as set by the hospital. 8)Communicates changes in patient schedules to the dispatcher and the ancillary department to avoid multiple trips. 9)Communicates problems related to the patient’s condition to the nurse. Transporters will assists the patient/guest with service issues/problems by providing excellent customer service through established guest service techniques. Serves as a resource to patients, family members, and other hospital personnel. Maintains courtesy and a professional demeanor. 1)Appropriately greets the patient and/or guest. Knocks on door prior to entering. 2)Introduces him/herself to the patient and informs the patient of their intended destination. 3)Inquires if the patient needs any assistance of additional comfort measures. Uses age appropriate measures. Offers extra blankets, pillows/comfort measures as needed. 4)Provides the patient/guest directions and if necessary takes the individual to the desired destination. 5)Refers the patient/guest on to the appropriate personnel who can be of more assistance and help resolve the given situation. 6)Familiar with all locations of the hospital and campus. 7)Converses with patients and guests and provides a friendly atmosphere to keep the patient’s spirits up. 8)Converses with patients and guests and provides a friendly atmosphere to keep the patient’s spirits up. 9)Accompanies the patient at all times. Hands off patient appropriately. Transporter has the ability to operate equipment safely and efficiently for the benefit and comfort of the patient. Identifies broken equipment and removes it from circulation. 1)Identifies any broken piece of equipment used by the Transportation Department and labels it for repair. 2)Cleans soiled equipment with approved cleaning solution for continued use with other patients. 3)Uses and maintains equipment in proper operating order. 4)Notifies management of safety issues related to equipment. Aware of the potential risks and safety hazards from the use of the equipment. 5)Completes training and demonstrates skills in operating a wheelchair, bed, and cart, safely and efficiently according to established policies and procedures. 6)Utilizes communication tools appropriately and communicates to dispatchers and healthcare providers to update status and information. Work assignments are documented with all the necessary information as accurately as possible. Documentation is compiled and necessary for future departmental reference, problem/conflict resolution, and necessary for process improvement methods. 1)Signs patients in and out of the unit. Use tent cards when available. 2)Completes blood moves per guidelines. 3)Document ED-Radiology transports when not able to call into dispatch. Turn in completed document to dispatch at mid-shift and end of shift. 4)Adheres to schedules, breaks, and lunch periods. 5)Fills out an incident report in any instance of patient or personal injury. Patient information is kept confidential and the patient’s right to privacy is acknowledged and respected. 1)Follows all confidentiality policies and procedures of the hospital 2)Refrains from discussing confidential information with co-workers, friends, and family members. 3)Restricts the patient from reading their chart unless in the presence of a medical professional. 4)Checks for DNR (Do Not Resuscitate) restrictions. Education/Experience Required: High School education or equivalent experience. This position will need to recognize needs and behaviors of a variety of age groups of patients treated, i.e. understand child growth and development, normal patterns of adolescent behavior and look for signs of normal aging; prior experience with various age groups is preferred Knowledge, Skills & Abilities Required: Good communication skills. Ability to anticipate patient, employee, and unit need and refer for appropriate action. Customer Service Skills. Must be able to read, write and speak English. Basic math skills. Flexible, versitility, reliablility and a team player. Utilize good judgement. CPR certification should be obtain within the first 90 day after new hire orientation . Physical Requirements and Working Conditions: Ability to work weekends, holidays, and work different shifts to accommodate staffing needs. Ability to perform lifting/transfer activities related to patients. Safe body mechanics. Ability to perform very heavy lifting (up to 100 pounds occasionally and/or in excess of 50 pounds frequently and/or in excess of 20 pounds constantly). Ability to maneuver and operate equipment used by the department. Routinely works with potentially infectious specimens and patients. Ability to assist in evacuation of patients in the event of a fire or other disaster. Work environment includes probability of exposure to adverse, hazardous or unpleasant conditions while caring for the sick. continuous walking throughout shift. Pushing, pulling, stooping, bending, twisting. If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

Perform basic laboratory functions including specimen processing, customer service, and data entry procedures in support of the hospital's mission of patient care. Collect, process, store and transport blood, body fluids and tissue specimens. Perform clerical functions such as faxing, copying and mailing of reports and answering the phones professionally.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Phlebotomy Certification (CPT).

EXPERIENCE:

1. Six (6) months of Phlebotomy, Lab Assistant or Cytopreparatory experience.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Prepare specimens in order to perform basic diagnostic procedures designed to contribute to accurate reproducible patient results.

2. Operate laboratory equipment/instrumentation for basic testing and specimen processing consistent with standard operating procedures.

3. Prepare reagents and solutions required to complete specimen processing and testing according to the standard operating procedures.

4. Perform quality control procedures under direct supervision to ascertain the reliability of reagents and laboratory equipment/instrumentation.

5. Perform routine maintenance and quality control of laboratory equipment/instrumentation.

6. Report test results with limited errors and in a timely manner.

7. Utilize time, materials, and resources in an economical manner, prioritizing laboratory requests and workload to provide for optimal patient care and efficiency.

8. Complete assigned workload within established turnaround times by adjusting organization of work according to test ordering status.

9. Communicate any unusual supply usage or critical supply levels to the Supervisor/Manager.

10. Communicate any unusual medical/technical problems or unusual patient results.

11. Perform clerical duties as needed to support laboratory operations.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Heavy/Hard work: Work requires strength and/or stamina, lifting, moving, stooping, reaching, standing, walking, and carrying of materials and equipment weighing 40+lbs.

2. Ability to bend, stoop, reach and be capable of normal rotation, standing and walking for entire shift.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. May require unsupervised access to restricted areas that may contain medications, supplies and patient confidential information.

2. May require travel between facilities/buildings.

3. May be scheduled to work various shifts based on departmental needs.

SKILLS AND ABILITIES:

1. Able to use computer keyboard, monitor, mouse and calculator.

2. Able to use computer software (PowerPoint, Word and Excel).

3. Abel to use Fax machines, printers and other office equipment.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

PVH Potomac Valley Hospital

Cost Center:

101 PVH Clinical Labs Chemistry

Address:

100 Pin Oak LaneKeyserWest Virginia

Equal Opportunity Employer

 

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

This position is responsible for assisting with the coordination of the 340B Drug Pricing Program for all qualified entities throughout the WVU Medicine Health System. The primary focus of this position is to review operating and regulatory compliance procedures and controls to ensure proper application of laws and requirements are met for continued eligibility for the 340B Program. Such review includes ongoing internal audit functions, data analysis, and operation review. Independent audits and appraisals are designed to assist the leadership of WVUHS to meet the 340B Drug Pricing Program goals of regulatory compliance, program effectiveness and program excellence.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High School Diploma or Equivalent.

EXPERIENCE:

1. Three (3) years of healthcare, finance, or pharmacy experience.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Associate’s or Bachelor’s degree in Information Technology, Business Management, or Hospital Administration 

2. Nationally Certified Pharmacy Technician

3. Apexus Advanced 340B Operations Certificate

EXPERIENCE:

1. 340B Drug Pricing Program experience.

2. Experience in data analysis, audit process and reporting.

3. Hospital or retail pharmacy experience.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Develops systems and processes to limit program liabilities and provides proper audits to identify risk and prevent duplicate discounts and diversion.

2. Reviews and monitors utilization records and 340B purchasing accounts to ensure software or tools are working properly and accurately, performing audits or compliance assessments to validate processes.

3. Monitors monthly and annual reports on 340B Program participation which clearly documents utilization, savings, problem areas and exceptions or discrepancies.

4. Performs monthly compliance audits of contract pharmacies, hospital owned retail pharmacies, specialty pharmacies and hospital mixed use pharmacy to ensure that all 340B HRSA regulations are upheld.

5. Performs monthly compliance audits of patient eligibility, provider eligibility, and location eligibility.

6. Monitors purchasing records where 340B participation occurs, clearly documenting utilization, savings, problem areas and exceptions or discrepancies, to be shared with pharmacy leadership, Finance and Administration.

7. Maintains 340B Program software to ensure appropriate products are mapped to the appropriate charge code and in the correct ratio as well as maintain system when new charge codes are created.

8. Responsible for daily maintenance of the 340B Split Billing Software. Responsible for the testing and validation of the 340B Split Billing Software and it’s communication with pharmacy software.

9. Monitors purchases for contract compliance, 340B compliance, and accurate pricing.

10. Assists WVUHS covered entities with reporting, data requests and other inquiries as necessary.

11. Responsible for uploading purchase data to 340B Split Billing Software on a monthly basis for all purchases made outside of the wholesaler.

12. Performs monthly audit to verify mapping is correct in the 340B Split Billing Software.

13. Provides purchaser(s) throughout the system with information and assistance needed to place orders using the appropriate accounts to maximize the 340B benefit.

14. Reviews product accumulation is split-billing software to ensure proper accumulations and identify negative trends.

15. Reviews ineligible claim data to ensure maximum benefit and identification of third-party administrator claim processing issues. 

16. Responsible for single dose vial reporting and monthly input of single dose vial waste into split-billing software.

17. Responsible for updating any changes to charge code billing units from Epic into the split-billing software for accuracy and consistency.

18. Creates ad hoc reports to support program optimization and compliance.

19. Performs targeted audits, negative audits, referral process development and reviews suspect pending claims to find additional eligibility.

20. Completes accumulator reviews and targeted audits to ensure compliance.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this position, the employee may be required to sit for long periods of time.

2. Extended periods of computer and telephone usage.

3. Must be able to move throughout the department work areas.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Standard office environment.

SKILLS AND ABILITIES:

1. Ability to handle and maintain confidential information.

2. Ability to work independently or cooperatively as a team member.

3. Ability to adapt to various workloads and assignments.

4. Must possess analytical and problem-solving skills.

5. Must have effective verbal and written communication skills, as well as interpersonal skills necessary to communicate effectively with all levels of management.

6. Ability to interpret and analyze data.

7. Understanding basic computer programs and knowledge of MS Office applications including Word, PowerPoint, Excel and Outlook.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

SYSTEM West Virginia University Health System

Cost Center:

248 SYSTEM 340B Pharmacy Admin

Primary City/State:

Glendale, Arizona

Department Name:

Neurosurgery-T-Bird

Work Shift:

Day

Job Category:

Administrative Services

Great careers are built at Banner Health. We understand that talented health care professionals appreciate having options. We are proud to offer our team members many career and lifestyle choices throughout our network of facilities. Apply today, this could be the perfect opportunity for you.

As a Patient Care Coordinator This position is responsible for providing personalized coordination, clarification and communication of all administrative aspects of care including patient needs assessments, insurance and authorization verification, registration, maintaining and handling of documentation, and scheduling of appointments. This position partners with the clinical care team to ensure a seamless experience for the patient and their family across the entire continuum of their treatment

Schedule: Mon-Friday 8:00am-4:30pm

5310 W Thunderbird Rd, Suite 308 Glendale, Az 85306 you will float to 4420 E Camelback Rd, Phoenix, AZ 85018 for coverage.

Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 1,100-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 1,200 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care.

POSITION SUMMARY
This position is responsible for providing personalized coordination, clarification and communication of all administrative aspects of care including patient needs assessments, insurance and authorization verification, registration, maintaining and handling of documentation, and scheduling of appointments. This position partners with the clinical care team to ensure a seamless experience for the patient and their family across the entire continuum of their treatment. This position assists with providing resources to help the patient maintain optimal care. This position performs follow-up tasks identified during the patient needs assessment for management of patients across the healthcare continuum or when the patient is in the continuum and needs additional resource support.

CORE FUNCTIONS
1. Performs patient intake process, which may include pre-registration/registration. Partners with the clinical care team to determine initial authorizations needed based on the predicted care treatment plan. Obtains patient insurance benefit information for all aspects of the treatment, including, but not limited to, inpatient and outpatient services, prescription drugs, and travel and housing, if necessary. May also answer questions regarding the authorization process and supply information to providers, patients and third party payors.

2. Acts as a resource for insurance coverage, which may include obtaining authorizations and notifications throughout the patient’s treatment. Obtains all necessary signatures and documentation required by the patient’s insurance plan. Accurately and completely documents all information into the patient records system to ensure maximum reimbursement. Monitors and updates information regarding insurance data, authorizations, preferred providers and changes in patient’s treatment plan. Partners with the clinical care team and insurance provider to ensure continued coverage of patient’s care and maximum reimbursement and minimized financial impact to the patient.

3. Provides administrative support in maintaining materials such as documents, proposals, routine correspondence, spreadsheets, composing and preparing routine reports, and maintaining records in a variety of business software and database applications for electronic medical records, billing, data management.

4. Schedules physician appointments, tests, procedures and surgeries and may provide patient with necessary preparation instructions. Prepares, processes, and manages patient documentation to department database . Acts as a liaison between the patient, billing department, and payor to enhance account receivables, resolve outstanding issues and/or patient concerns.

5. Optimizes patient experience by using effective customer service. Communicates continually with patients, other departments, referral networks and providers to ensure appropriate plans and protocols are followed. Uses discretion and is attentive to issues of customer confidentiality. Demonstrates skills in pro-active resolution and attempts to resolve scheduling conflicts.

6. May manage the medical record for the assigned area, including coordination with hospitals, practice offices and other ancillary services to obtain needed records. Responds to patient referral requests for tests, procedures and specialty visits. Follows guidelines and may assist in developing procedures to ensure that medical records are in compliance with all state and federal laws. May also reconcile charge tickets, identifying incomplete tickets, missing charge codes or missing diagnosis codes. Notifies clinical staff as needed.

7. Works independently under general supervision, following established procedures. Uses knowledge and problem-solving skills to work independently in a clinic/physician practice environment. Responsibility for ensuring efficient coordination of administrative functions supporting patient needs assessments, insurance and authorization verification, registration, maintaining and handling of documentation, financial counseling, and scheduling of appointments. Internal and external customers include patients and their families, physician offices, third party payors, vendors, clinical staff, ancillary staff, therapist, nurses and case managers. Primary responsibility is to main department assigned, however cross-over and assistance to other departments is required.

MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.

Requires skills and abilities typically attained with three or more years working in a hospital or medical office. Requires knowledge of medical terminology. Must be able to work under minimal supervision and make independent decisions using good judgment. Excellent communication, human relations, attention to detail and organizational skills are required. Must possess highly developed interpersonal relations and process coordination skills.

Roles supporting mobile medical unit require travel within local community.

Requires knowledge of payer contract terms and processes. Requires the ability to perform basic math function and the ability to handle confidential information and sensitive issues. Must be able to work effectively with common office software and hospital software to perform intake and updates to patient medical history in addition to other software used in scheduling and billing.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job provides administrative and clerical support, creates data management reports, performs data analysis, acts as a liaison between immediate supervisor, upper management, direct reports and consultants, and manages special projects, functions and/or programs.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
 

Education 

Required - High School diploma or equivalent

Preferred - Associates degree in Business Administration or related field

Work Experience

Required - 7 years of Professional level administrative experience.
Experience maintaining highly confidential and sensitive information.

Preferred - Supervisory experience

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of patient information
• Must be proficient with Windows-style applications and keyboard
• Typing proficiency
• Knowledgeable of medical terminology
• Strong interpersonal skills
• Strong verbal and written communication skills
• Good organizational skills
• Good time management skills
• Strong analytical skills
• Basic math skills
• Must be able to work a flexible work schedule (e.g. 24/7, weekend, on call availability).
• Must be able to travel throughout and between facilities.

Job Duties

• Provides project management support.
• Coordinates information/paperwork processing for staff, quality reporting, and committee reports.
• Develops presentations, handouts, and other educational tools requested by administrators.
• Maintains, tracks, and orders supplies/marketing materials as needed for department.
• Complies statistical reports, researches information, performs special projects and completes miscellaneous duties.
• Greets every office visitor in a pleasant and responsive manner; courteously answers and screens incoming calls.
• Develops and maintains organized record keeping systems as needed to facilitate the flow and retrieval of information.
• May communicates with patient via telephone to coordinate and follow up on medical equipment orders originating from clinic requests.
• Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Very Heavy Work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Heavy Work.  (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.  

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of diverse backgrounds and age and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses company's data systems to document pertinent medical information.

Education

Required – High school diploma

Preferred – Completion of a formal medical assistant training program.

Work Experience

Required – Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision

Certifications

Required – Medical Assistant Certification

Basic Life Support (BLS) from the American Heart Association

Knowledge Skills and Abilities (KSAs)

• Clinical knowledge.

• Proficiency in using computers, software, and web-based applications.

• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.

• Strong interpersonal and customer service skills.

Job Duties

• Supports the patient and provider throughout the patient visit.

• Ensures the patient and provider are prepared for the visit.

• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.

• Provides excellent patient service through effective communication both over the phone and in person.

• Completes appropriate documentation including patient registration if necessary.

• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.

• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

• Performs other related duties as assigned.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical essential functions of this job include (but are not limited to) the following:  Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

11906 Advocate Lutheran General Hospital - Environmental ServicesFull timeYes40

From 3:00pm to 11:30pm

Pay Range:

$18.85 - $28.30Major Responsibilities: Clean/disinfects assigned area(s) by washing walls, doors, door frames, ceilings, patient televisions, windows, furniture, tile, fixtures, appliances, floors, and equipment with appropriate cleaning solutions using procedures and following schedules specific to each item. Assigned area(s) may include, but are not limited to, patient rooms, offices, meeting rooms, rest rooms, elevators stairwells and other areas of the hospital and/or off-site facilities. 1)Operates various equipment following department procedures. 2)Use chemicals and solution following department policy. 3)Keeps work areas in orderly, clean and safe condition. Customer Satisfaction-Demonstrates a commitment to satisfying customer needs and exceeding customer expectations. 1)Utilized AIDET with both Internal Customer and External Customers, meeting system goal. 2)Demonstrates ability to identify and resolve interpersonal conflicts constructively when dealing with fellow associates. 3)Demonstrates a positive, supportive attitude to patient families and other personnel in emergency and non-emergency situation. 4)Displays patient and tact when dealing with other hospital personnel. 5)Presents department in a positive manner to all contacts. 6)Maintains courteous and pleasant attitude to patients, families and other contacts. 7)Maintains confidential patient and departmental information. 8)Utilizes appropriate chain of command in resolving complaints, grievances or problems. Use appropriate procedures following patient discharges. 1)Thoroughly washes and sanitizes beds when patients are discharged; makes beds with clean linen in accordance with department procedures. 2)Thoroughly cleans and sanitizes entire room and washroom when patients are discharged, utilizing established department procedures. 3)Use appropriate germicide in disinfecting rooms. Select cleaning materials and supplies appropriate to the job and transports them to work area. 1)Clean all assigned areas utilizing the established department procedures. 2)Clean all assigned areas utilizing the established department procedures. 3)Replenishes supplies such as paper towels, toilet tissues, soap, etc.; pick up additional supplies from the environmental services storeroom when needed. 4)Routinely collects waste;sanitizes all garbage cans. 5)Observes and follows Standard (Universal)Precautions, Infection Control Policies, and departmental policies and procedures. 6)Clean or sanitize after emergency spills as requested. 7)Place full, tied bags of soiled linen in linen chutes. 8)Ensures a safe clean attractive environment for patient, visitors and associates at all times. 9)Washes hand thoroughly throughout the day; follows and adheres to Hospital handwash policy. Prepares detergents, germicidal solutions and other cleaning/disinfecting solutions according to established formulas. Sweeps, dust mops, and wet mop floor areas and spot cleans carpets using appropriate solutions. Shampoos furniture, carpets and rugs using appropriate equipment and supplies and adhering to applicable schedules. 1)Identifies types of soiled and/or spotting and utilizes proper solutions as outlined in departmental policies and procedures. 2)Handles chemicals and solutions following departmental policies. 3)Ensures that all chemicals and solutions are in properly labeled containers. 4)Adheres to safety regulations as outlined in departmental policy and procedure. Move equipment and furniture for cleaning, rearrangement and/or relocation. Arrange furniture and equipment in an orderly fashion, and in accordance with applicable floor plans, after cleaning assigned area(s). 1)Arrange furniture for meetings, workshops and community affairs according to specifications of responsible department/individual as required. 2)Cleans equipment and notifies supervisor of equipment needing repair. 3)Appropriately reports safety hazards. 4)Returns unused supplies to closet where obtained, cleans carts and equipment and ensures all items are replaced in an orderly manner. Collects and/or distributes soiled and/or clean linens, as required. Collects trash and/or waste from all areas of the hospital, as required. 1)Collects hazardous and medical waste according to procedures establish by the Infection Control Committee. Sanitizes all garbage/waste disposal containers. 2)Separates regular and recycle trash according to procedure. Demonstrates commitment to professional growth and competence: 1)Attends all mandatory departmental and hospital meetings and inservices. 2)Completes annual CBT's required. 3)Follows written department goals and objectives, and review annually with managers. 4)Seeks education and learning experiences in areas of identified growth needs and review progress during annual evaluation. Maintains responsibility for attendance and punctuality Maintain proper attendance requirement outlined in the Hospital Policy and Procedure Manual. 1)Maintains proper attendance requirement outlined in the Hospital Policy and Procedure Manual. 2)Plans for special days off in advance and submits written requests for time off to department management for approval per departmental guidelines. 3)Requests PTO time in accordance with departmental policy. 4)Provide adequate notice to department management absence, and in accordance to departmental policy calls two hour before the beginning of shift. Education/Experience Required: High School Diploma/GED or equivalent work experience Basic computer skills preferred Knowledge, Skills & Abilities Required: Able to operate small electrical equipment e.g., vacuum cleaners Excellent customer service skills Ability to communicate effectively in English as related to the performance of the essential job activities outlined (including reading and comprehending chemical labels and other safety materials) N/A Physical Requirements and Working Conditions: Job responsibilities involve walking, standing, bending, climbing and lifting throughout the work day. Ability to lift up to 35 pounds without assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available. Unique lifting/movement situations will be assessed on a case by case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

36608 Floyd Behavioral Health Services - Behavioral Health O/P: Adult Partial Hospitalization Program (PHP)Full timeYes40

Monday-Friday, 8a-4:30p, No major holidays or weekends

Pay Range:

$28.55 - $42.85

Major Responsibilities:

Coordinates Patient Care 

• Facilitates group therapy and develops programming and therapeutic treatment for identified patients. 

• Supervises patients during program hours. Monitors hallways, patients going to restroom, etc. Monitors patients during meal times and break times. 

• Establishes and maintains positive relationships with patients, physicians, allied health professionals and all referral sources. Plans and facilitates psycho educational groups. 

• Co-facilitates group therapy, treatment issues and expressive therapy with therapists. Assists in facilitating adult groups when needed. 

• Works cooperatively with Program Manager in program development. Assists in meal preparation and service with patients. 

• Supervises patients as they enter and leave facility and get on and off transportation vans. 

Completes Documentation 

• Completes appropriate documentation for treatment plans, progress notes, weekly updates and group notes in specified time limits. Documents calls and related information on designated forms. 

• Participates in discharge planning and referral contacts and verifies follow through and documentation of discharge plans. Checks and audits charts for documentation and charge errors. 

• Assists interns with documentation as needed. 

• Assists in taking daily attendance of program patients and calls parents or guardians if patients are absent and documents in the clinical record. 

Communicates with Staff Nurse and Physicians 

• Communicates treatment issues and medication concerns to Nurses and Physicians daily. 

• Participates in treatment teams with coworkers and helps write treatment plan reviews in conjunction with treatment team members. Attends staff meetings as needed. 

• Establishes and maintains effective working relationships with supervisors and coworkers. Performs other duties needed to maintain safe and therapeutic clinical environment. 

• Assists in time-out supervision with patients as needed and provides one-on-one interventions with patients to de-escalate behaviors in time-out. 

• Performs therapeutic holds on patients as needed. Attends debriefings on patients as needed. 

• Works constantly with confidential information and must constantly make decisions concerning true emotional status of patients, i.e., ability to harm self and others. 

• Interacts daily with psychiatrist nurses, social services, occupational therapists and patients to provide appropriate services and programs to patients.

• Interacts with family and outside agencies for patient care on a daily basis. 

Organizational and Professional Development 

• Stays abreast of organization’s programs and services. 

• Complies with facility safety, infection control and security program. Attends in-service programs as mandated per policy. 

• Manages resources responsibly. 

• Maintains a clean and neat physical environment in compliance with infection prevention standards. Seeks and identifies opportunities to improve care, patient flow or utilization of resources. 

• Participates in process improvement initiatives for the department and facility as directed. Participates in the orientation and supervision of new employees and students. 

• Assists in orienting new staff. 

• Participates in training and development activities to enhance own knowledge and skills. Completes required facility and departmental continuing education. 

Licensure, Registration, and/or Certification Required:

• Licensed by the state of Georgia (LPC, LCSW, LMSW, LMFT) 

Education Required:

• Master's degree in counseling or related field from an accredited institute 

Experience Required:

• At least 1 year related experience 

Physical Requirements and Working Conditions:

• Full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Standing and walking for extensive periods of time. Occasionally lifts and carries weight up to 50 pounds. Ability to distinguish letters, numbers and symbols with vision and hearing within normal range to respond to Code alerts and equipment alarms. Work-related stress due to volume and time constraints with irregular working hours.

Preferred Job Requirements

Preferred Education

• Master’s in Social Work  

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.     

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$16.60 - $31.37

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

8AM -4:30PM

Shift:

1 - Day Shift, 12 Hours (United States of America)

Hours:

40

Cost Center:

34000 - 3281 Sterling Pediatrics

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Secretary, Medical Admin Sr provides advanced administrative and clerical support to physicians, advanced practice providers, and clinical staff. In addition to performing the full scope of Secretary, Medical Admin responsibilities, this position may coordinate office operations and staff activities, train and mentor administrative personnel, manage complex scheduling and program support, and serves as the primary liaison for clinical, academic, and administrative functions. The Secretary, Medical Admin Sr ensures the highest standards of professionalism, confidentiality, and customer service while supporting the operational efficiency of the medical office.

II.    Major Responsibilities
1.    Patient Scheduling, Registration, and Coordination
•    Schedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing, collaborating with patients, caregivers, and ancillary services to ensure accuracy and timeliness.
•    Registers patients, verifies insurance coverage and eligibility, and secures required referrals or authorizations.
•    Assists with new patient intake, including collecting demographic and insurance information.
•    Identifies urgent patient-care needs and escalates to providers or clinical staff as appropriate.
2.    Communication and Customer Service
•    Answers and screens phone calls, responds to routine inquiries, and routes messages to appropriate caregivers.
•    Greets visitors and patients, determines their needs, provides information on procedures and policies, and ensures a professional, courteous experience.
•    Serves as liaison between patients, families, and caregivers to promote timely and effective communication.
•    Escorts patients to examination rooms and chaperones examinations as required.
3.    Documentation, Transcription, and Correspondence
•    Transcribes medical reports from dictation and produces correspondence, reports, memos, and other documents.
•    Proofreads and edits materials for grammar, spelling, format, and style.
•    Composes or prepares standard letters and forms for review.
•    Prepares, updates, and maintains patient charts, records, and other documentation in accordance with organization standards and HIPAA regulations.
4.    Meeting, Program, and Faculty Support
•    Arranges and coordinates internal and external meetings; prepares and distributes agendas; records and distributes minutes.
•    Makes travel arrangements for conferences, meetings, and other events.
•    May coordinate residency, fellowship, clerkship, or other educational programs, including schedules, requirements, and related documentation, as assigned.
5.    Billing and Financial Processing
•    Collects patient copayments, processes payments, and maintains records for daily deposits.
•    Performs on-site charge entry for submission to billing.
6.    Office and Administrative Operations
•    Prepares and processes routine administrative paperwork, such as expense/purchase requisitions, and time sheets, ensuring timely submission.
•    Maintains confidential files and records for medical and administrative purposes; coordinates retrieval of records as needed.
•    Monitors office supply inventory and ensures basic maintenance of office equipment.
•    Coordinates medical office activities, including training, scheduling work for assigned staff, providing guidance on policies and procedures, recommending process improvements, and monitoring performance.

Standard Staffing Level Responsibilities
•    Complies with established departmental policies, procedures, and objectives.
•    Attends variety of meetings, conferences, seminars as required or directed.
•    Demonstrates use of Quality Improvement in daily operations.
•    Complies with all health and safety regulations and requirements.
•    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
•    Maintains regular, reliable, and predictable attendance.
•    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

III.    Position Qualifications
License/Certification/Education:
Required:
1.    High School diploma or equivalent.
Preferred:
1.    Completion of a medical secretary, medical assistant, or related vocational training program.
Experience/Skills:
Required:
1.    2 years of experience in a medical office or healthcare setting.
2.    Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
3.    Strong organizational, communication, and customer service skills.
4.    Ability to maintain confidentiality of patient and organizational information.
5.    Demonstrated ability to manage multiple priorities in a fast-paced environment.
Preferred:
1.    Previous experience providing administrative support in an academic medical office.
2.    Familiarity with medical terminology, insurance authorization processes, and clinical workflows.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

IV.    Physical Demands and Environmental Conditions
Work is considered sedentary. Position requires work indoors in a normal office environment.
 

Major Responsibilities

1.    Patient Scheduling, Registration, and Coordination
•    Schedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing, collaborating with patients, caregivers, and ancillary services to ensure accuracy and timeliness.
•    Registers patients, verifies insurance coverage and eligibility, and secures required referrals or authorizations.
•    Assists with new patient intake, including collecting demographic and insurance information.
•    Identifies urgent patient-care needs and escalates to providers or clinical staff as appropriate.
2.    Communication and Customer Service
•    Answers and screens phone calls, responds to routine inquiries, and routes messages to appropriate caregivers.
•    Greets visitors and patients, determines their needs, provides information on procedures and policies, and ensures a professional, courteous experience.
•    Serves as liaison between patients, families, and caregivers to promote timely and effective communication.
•    Escorts patients to examination rooms and chaperones examinations as required.
3.    Documentation, Transcription, and Correspondence
•    Transcribes medical reports from dictation and produces correspondence, reports, memos, and other documents.
•    Proofreads and edits materials for grammar, spelling, format, and style.
•    Composes or prepares standard letters and forms for review.
•    Prepares, updates, and maintains patient charts, records, and other documentation in accordance with organization standards and HIPAA regulations.
4.    Billing and Financial Processing
•    Collects patient copayments, processes payments, and maintains records for daily deposits.
•    Performs on-site charge entry for submission to billing.
5.    Office and Administrative Operations
•    Prepares and processes routine administrative paperwork, such as expense and purchase requisitions, and time sheets, ensuring timely submission.
•    Maintains confidential files and records for medical and administrative purposes; coordinates retrieval of records as needed.
•    Monitors office supply inventory and ensures basic maintenance of office equipment.
 

III.    Position Qualifications
License/Certification/Education:
Required:
1.    High School diploma or equivalent.
Preferred:
1.    Completion of a medical secretary, medical assistant, or related vocational training program.
Experience/Skills:
Required:
1.    Proficiency in Microsoft Office Suite.
2.    Strong organizational, communication, and customer service skills.
3.    Ability to maintain confidentiality of patient and organizational information.
4.    Demonstrated ability to manage multiple priorities in a fast-paced environment.
Preferred:
1.    1 year of experience in a medical office or healthcare setting.
2.    Proficiency in electronic health record (EHR) systems.
3.    Familiarity with medical terminology, insurance authorization processes, and clinical workflows.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

IV.    Physical Demands and Environmental Conditions
Work is considered sedentary. Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

11906 Advocate Lutheran General Hospital - Environmental ServicesFull timeYes40

3:00pm to 11:30pm

Pay Range:

$19.80 - $29.70Major Responsibilities: Scrub, strips, polishes and refinishes floors using appropriate equipment and/or supplies. Operates various types of cleaning equipment, both mechanical and electrical, i.e. ringers, vacuum, electric floor machines, sweepers, etc. 6)Clean or sanitize after emergency spill as requested. 1)Analyzes floor or carpet conditions and determines proper cleaning techniques, following departmetn processes. 2)Maintains hard surface floors and carpets following department process. 3)Exhibits timely and satisfactory completion of all job assignments. 4)Exercises initiative by seeking additional tasks from group leader or other associates when time permits. 5)Uses and maintains equipment, keeping clean and in good repair. Keeps work area in orderly, clean and safe condition. Waste must be disposed of in a timely manner to assure hospital cleanliness. 5)Collects hazardous and medical waste according to hospital processes/DOT/RSPA training provided hazardous and pharmaceutical. 6)Replaces and transports sharps containers to waste staging area. 7)Collects soiled linen. 1)Removal and disposal of rubbish from selected areas, following safety guidelines. 2)Separates regular and recycle trash according to procedure. 3)Operates waste compactors safety and efficiently. 4)Clean and/or sanitizes all garbage/waste disposal containers. Customer Satisfaction-Demonstrates a commitment to satisfying customer needs and exceeding customer expectations. 4)Displays patient and tact when dealing with other hospital personnel. 5)Presents department in a positive manner to all contacts. 6)Maintains courteous and pleasant attitude to patients, families and other contacts. 7)Maintains confidential patient and departmental information. 1)Utilized AIDET with both Internal Customer and External Customers, meeting system goal. 2)Demonstrates ability to identify and resolve interpersonal conflicts constructively when dealing with fellow associates. 3)Demonstrates a positive, supportive attitude to patient families and other personnel in emergency and non-emergency situations. Provides support for the following services. 1)Arranges furniture for meeting, workshops and community affairs according to specification of responsible department/individual as required. 2)Relocate furniture, equipment, etc., as requested. 3)Completes terminal cleans as needed. Cross-trained on discharge room cleans and OR cleaning to accommodate Hospital needs during peak periods or staffing needs, and complete Housekeeping Aide duties as needed. 1)Completes discharge room clean following hospital process. 2)Completes OR cleaning following hospital processes. Demonstrates commitment to professional growth and competence: 1)Attends all mandatory departmental and hosptial meetings and in-services. 2)Completes annual CBT's required. 3)Follows written department goals and objectives, and review annually with Manager. 4)Seeks education and learning experiences in areas of identified growth needs and review progress during annual evaluation. Maintains responsibility for attendance and punctuality 1)Maintains proper attendance requirement outlined in the Hospital Policy and Procedure Manual. 2)Plans for special days off in advance and submits written requests for time off to department management for approval per departmental guidelines. 3)Requests PTO time in accordance with departmental policy. 4)Provide adequate notice to department management absences, and in a ccordance to departmental policy calls two hours prior tothe beginning of shift. Education/Experience Required: High School Diploma/GED or equivalent work experience 1-2 years experience with prior housekeeping experience preferred Basic computer skills perferred Knowledge, Skills & Abilities Required: Able to operate small electrical equipment i.e., vacuum cleaners Excellenct customer service skills Ability to communicate effectively in English as related to the performance of the essential job activities outlined (including reading and comprehending chemical labels andother safety materials) NA Physical Requirements and Working Conditions: Job responsibilities involve walking, standing, bending, climbing and lifting throughout the work day. Ability to lift up to 35 pounds iwthout assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associte when available. Unique lifting/movement situations will be assessed on a case by case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday.  This career site is for external applicants only.

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. 

If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

Portage-6901 Portage Rd. - Business Office Building

Title

Bronson First RN - Capacity Command Center - Full-time 12N

Using clinical knowledge and experience, the Bronson First RN manages and coordinates the placement of all patient admissions and transfers from every point of entry within the organization during an assigned shift. Responsible for monitoring, coordinating and managing capacity both currently and prospectively in all Bronson Hospital facilities 24 hours per day/7 days per week.

EDUCATION & EXPERIENCE

• Bachelor’s degree in Nursing with 3-5 years of clinical hospital experience with progressively more responsibilities desired.  Emergency Department triage, Bed Placement and/or House Supervisory experience recommended.
• Active nursing license in the State of Michigan required.

ADDITIONAL RESPONSIBILITIES & DUTIES

• Fluent in Microsoft Word, Excel, data base management and PowerPoint within 1 year.
• Basic knowledge of electronic medical record systems, (i.e.: EPIC).
• Work produces very high levels of mental/visual fatigue between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time.
• The job produces some physical demands.  Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.
• Must possess excellent interpersonal, critical thinking, effective problem solving and prioritization skills, and the ability to process information in a confidential manner. 
• Must be able to work as a team and communicate clearly and effectively with patients, providers and other staff. 
• Has the ability to maintain patient confidentiality, work independently and think as well as function as an integral team member with other healthcare professionals. 
• Apply nursing knowledge derived from education and experience as the foundation for clinical triage communications and patient placement decisions.
• Must demonstrate excellent customer service skills at all times and significant tact in handling sensitive matters.
• Collaborates with physicians and operational leaders to maximize the day-to-day use of beds and facilitate patient movement.
• Using electronic tools and dashboards, coordinates placement of admissions, regional and direct admissions, taking into account the clinical needs of the patients and competencies of the patient care delivery area as well as hospital bed availability. 
• Serves as communicator with physician offices and the region related to bed placement
• Coordinates activities with outside health care organizations or their representatives, including communications about changes in hospital bed availability
• Monitors Epic Dashboards in real-time to expedite and prioritize challenges with high occupancy, over-utilization of resources and administrative issues to remove barriers to discharge and address delays in care.
• Increases effective bed capacity by identifying barriers in bed assignment processes and collaborates with house manager and clinical management in the resolution of these issues.
• Uses advanced clinical knowledge to direct proper patient placement and utilization of beds in accordance with established standards and policies, ensuring each patient is receiving the proper level of care as per condition.
• Regularly reviews census and acuity information to anticipate potential problems/trends and to prevent the disruption of services.
• Reviews schedules for scheduled Surgeries, Interventional Radiology, Cardiac Cath Lab and same day surgery patients for their potential admission to ensure placement of patients, post-op / post-procedure, to appropriate levels of care in a timely manner. Works closely with these departments and knows how to prioritize bed placement using sound clinical judgment. 

• Collaborates and communicates with the local house managers, unit coordinators, charge nurses, case managers, procedural units and other core clinical service departments to manage bed requests with a plan and goal of timely patient movement. 
• Able to identify patterns requiring proactive strategies to assure patient progression.
• Works with House Managers and Staffing to ensure needed beds are staffed accordingly.
• Identifies clinical priorities in relation to the bed assignment process in collaboration with Physicians, ED, OR and PACU staff.
• Provides hospital wide communication regrading level of occupancy
• Coordinates and actively participates in daily capacity huddles.
• Maintains knowledge of all discharges occurring throughout the hospital to accurately obtain census data in concert with Case Management.
• Able to assist with all incidents in the hospital from a capacity management standpoint.
• Keeps accurate records and provides analysis and assessment of more complex problems that need immediate attention from manager or administrator on call. Participates in the development and implementation of short and long-term goals for role.

Shift

Time Type

Full time

Scheduled Weekly Hours

36

Cost Center

1515 Capacity Management (BHG)

Agency Use Policy and Agency Submittal Disclaimer

Please take a moment to watch a brief video highlighting employment with Bronson!

Primary Location:

Mary and Elizabeth - UMC

Address:

1850 Bluegrass Ave
Louisville, KY 40215


Shift:

Salary Shift (United States of America)

Job Description Summary:

The RN: Case Manager promotes optimal health care outcomes in accordance with the policies, procedures, applicable laws and contracts, philosophy, mission, vision and values of UofL Health; assumes responsibility and accountability for the appropriate utilization of facilities and services; serves as a resource to physicians, nurses and ancillary staff; conducts initial admission assessments; identifies patients who do not meet criteria and takes action to ensure patients receive the most appropriate level of care; actively participates in daily rapid rounds to coordinate care in conjunction with other members of the interdisciplinary healthcare team and provide and facilitate optimal health care/discharge planning; utilizes the nursing process (assess, plan, implement and evaluate) and management process (plan, organize, direct and control) to provide a framework for decision-making; maintains confidentiality of information; actively supports organizational goals and objectives by providing needed information to divisions and departments.

Job Description:

Essential Functions:

Under the direction of the Manager or Director of Care Coordination or CNO, the RN Case Manager performs activities which support the Care Coordination Department including:

• Promotes optimal management of clinical resources by conducting timely initial admission assessments based on clinical indicators and anticipated service needs for appropriate level of hospital care; Validates patient demographics and payor source

• Utilizes and contributes to the development of the multidisciplinary clinical assessment of patients on an on-going basis during the patient’s admission to ensure the quality and appropriateness of patient care

• Implements, reassesses, and evaluates patient condition and coordinates plan of care daily;  Develops patient specific plan of care based on the individual needs of the patients, conversations with providers and other staff, and documentation in electronic medical record (EMR.) Ensures updated plan of care is documented in the EMR

• Coordinates the discharge needs of patients with necessary internal and external providers while protecting patient information

• Performs timely, professional, and appropriate documentation as reflected in the Quality Review Audit process

• Advocates for patient/family needs in a respectful, non-judgmental, and confidential manner

• Serves as a liaison or facilitator for the patient and interdisciplinary healthcare team in the management of unusual or questions cases. Educates the healthcare team about the role of the RN: Case Manager.  Is accessible to the healthcare team as a resource.

• Appropriately refers cases to manager/director of care coordination, CAO, or medical director when intensity of service or severity of illness is not present and is unable to be resolved

• Ensure delivery of Discharge Medicare Important Message (IM) and Medicare Outpatient Observation Notice (MOON), where applicable

• Acknowledges, addresses, and completes are Consults to Case Management on respective units in EMR

Other Functions:

• Works collaboratively with social workers to identify social and financial barriers and community resources

• Completes referrals to Social Worker for patients with high-risk indicators

• Attends monthly departmental staff communications meetings. Serves as an active member of committees, as needed, which may include a variety of projects or topics

• Enhances professional growth and development through participation in educational programs, reading current literature, attending in-service meetings and workshops that are related to assigned areas of responsibility. Assumes responsibility of growth and development, maintains competency in care management principles

• Educates physicians, patients, and staff with regards to payors, financial issues, documentation, and potential compliance issues

• Serves as a resource to physicians for clinical management and financial issues.  Assists the providers with promoting efficiencies in the care delivery system and reducing/ eliminating barriers to efficient/effective service

• Maintains compliance with all company policies, procedures and standards of conduct

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

• Performs other duties as assigned

A Note on Required Qualifications:

If individual holds an AS in Nursing they must be actively pursing their Bachelor's Degree in Nursing, Business, Health Care Administration or equivalent; Bachelor's Degree completion is required within 3 years of date of hire.

UofL Health will accept a Nurse Licensure Compact (NLC) from the NCSBN in lieu of a Kentucky Nursing License, per the KBN.

Additional Job Description:

At Houston Methodist, the Director Business Development position is responsible for identifying growth opportunities and developing business plans to ensure continued operations growth of assigned entity(ies) that result in improved profitability, quality and increased market share. Identifies and recommends opportunities for strategic physician recruitment or alignment, partners with the Physician Organization leadership and CEO for medical staff development, physician contracts and engagement strategies. Responsible for strategic community outreach programs and community engagement strategies. Responsible for marketing initiatives targeted to community members, physicians and employees in collaboration with system efforts. Develops, implements and measures the effectiveness of marketing and communications plans designed to achieve facility objectives while supporting the system's brand strategy.

The Director position responsibilities include overseeing the activities of the department staff, ensuring quality, productivity, functional excellence and efficiency to accomplish strategic and operational objectives. In addition, this position is accountable for employee engagement, adequate staffing levels, budget development and compliance, staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations.

FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION

• Master’s degree required

EXPERIENCE

• Five years of progressively responsible staff experience in a related field, at least two of which must have been in a Supervisor/Manager/Director role.
• For Houston Methodist employees, five years years of progressively responsible staff experience in a related field, at least two of which must have been in a role that demonstrates progressive leadership responsibility.

KNOWLEDGE AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or security
• Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization
• Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved
• Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills
• Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
• Extensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changes
• Demonstrates highly effective communication skills—strong written communications and platform presentation abilities
• Ability to work effectively in a fast-paced environment
• Demonstrates flexibility and adaptability in the workplace
• Capable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadership
• Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented
• Proficiency in spreadsheet, word processing, and presentation software
• Maintains a positive and supportive attitude and demeanor
• Professional handling of exposure to confidential/sensitive information
• Exceptional interpersonal and collaboration skills and ability to negotiate and gain acceptance of new and/or innovative ideas and persuade others to act
• Ability to make sound decisions on correct tactics to address consumer growth objectives based on programs and services
• Ability to understand market research tools and analytics to ensure well seeded brand in local/assigned market

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Directs, develops and implements strategic and operational/high level projects and processes either through independent/highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives.
• Oversees management of and ensures development for staff to meet overall objectives in terms of quality, service and cost effectiveness. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Directs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees.
• Meets or exceeds threshold goal for department turnover and/or system metrics on employee engagement indicators: action readiness score, tier level.
• Provides leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes.
• Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals. Drives the promotion of teamwork within and between departments; participates and/or leads and facilitates department process improvements as needed.
• Partners with physicians, hospital leadership and community leaders to identify key drivers and opportunities for service line growth initiatives for improved profitability and increased market share.
• Facilitates the resolution of physician related issues related to hospital operations.
• Leads initiatives to onboard physicians and facilitate relationship building in order to ensure clinical integration for patients.

SERVICE ESSENTIAL FUNCTIONS

• Oversees department operations, designated projects, schedules and activities as needed to ensure that goals or objectives are accomplished within the prescribed time frame. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction.
• Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department.
• Directs the planning and organization of community outreach programs and community engagement strategies.
• Develops and implements the strategic plan for physician recruiting or alignment and physician contracts in line with the Medical Staff Development Plan and established policies and procedures.
• Develops and implements research-base, measurable, facility-specific marketing plans that respond to market trends and support the brand strategy at the local level.
• Serves as an integral member of the system marketing team and collaborates with system Marketing and Communication to develop and implement local as well as system clinical service line marketing plans in the primary and secondary service area.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines. Responsible for staff maintenance of credentials and competencies, per accrediting/ licensing agency and/or department guidelines as applicable.
• Employs a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the department workflow and enhancing operations, using peer-to-peer accountability and identifying solutions via collaboration. Implements process improvements utilizing tools such as lean principles. Role models situational awareness, using teachable moments to improve safety.
• Responsible for employee compliance to policies and procedures and performs associated actions upon non-compliance (i.e., licensure/certification compliance, focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.).

FINANCE ESSENTIAL FUNCTIONS

• Develops and manages department operational and capital budgets, approvals, and ongoing maintenance of the department(s), ensuring operation in a cost-effective manner. Proactively identifies and plans for capital needs related to current equipment and future department projects. Ensures staffing plans and schedules meet department needs that reflect understanding of the importance of cost-effectiveness.
• Creates department strategies to achieve financial target and staffing needs, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.
• Proactively seeks out opportunities to develop business and capitalize on market opportunities or enhance existing business through established relationships with physicians, customers and community.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Identifies and implements innovative solutions for practice or workflow changes to improve department, entity or system operations by leading unit projects and/or other department/ system-directed activities. Proactively leads task forces and committees. May represent HM at assigned community or professional organization meetings.
• Drives change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. Partners effectively with stakeholders as appropriate.
• Ensures own career discussions occur with appropriate management. Completes and updates the individual development plan (IDP) on an on-going basis. Conducts conversations with staff on their development and IDP.
• Proactively partners closely with management to maintain an in-depth knowledge and rationale behind operational and corporate strategy, plans, programs and critical issues in order to ensure effective physician and market strategy.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: No
• Business professional: Yes
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist Sugar Land Hospital is committed to leading medicine by delivering the Houston Methodist standard of unparalleled quality, safety, service and innovation to patients in Fort Bend County and surrounding areas. Houston Methodist Sugar Land offers access to the most innovative care available, including comprehensive cancer care; neuroscience and spine care; orthopedics and sports medicine; heart and vascular care; women’s services; childbirth center with level III NICU; bariatric and digestive care; and advanced imaging — all backed by our focus on healing people today and offering hope for tomorrow.


Houston Methodist is an Equal Opportunity Employer.