Job Description:

Phlebotomy Student learns how to accurately and compassionately collect patient specimens for laboratory diagnostic testing while working in a professional medical environment. Caregivers in this role will become skilled at performing venipuncture, capillary sticks and other basic phlebotomy skills before advancing into a Phlebotomist I position within Intermountain Health. (Phlebotomist I job description available upon request).

Phlebotomist Student will attend a four-week course, including two weeks in the classroom and two-week externship. Students will be taught specific care and interventions for all patient populations and will demonstrate the knowledge and skills necessary to provide the appropriate care for all age groups during their externship. Before completing the certification course, students will successfully complete a minimum of 125 venipunctures, 10 capillary sticks, and four blood culture collections.

Intermountain Phlebotomists function as part of a dynamic and engaging team in a professional setting with a workload that ranges from fast-paced hospital settings and high-volume clinics to low volume clinics or doctor office settings. These caregivers interact directly with patients and other caregivers to provide extraordinary care and quality outcomes for patients.

All phlebotomy caregivers adhere to patient identification and specimen labeling policies and procedures with 100% accuracy. Caregivers completing this phlebotomy course will be at the forefront of patient care and enforce the standards for laboratory compliance and safety regulations.

The Phlebotomist Student will learn to perform specimen collection using many different techniques such as venipuncture, capillary puncture, PIVO, and throat swab collections. Performance of these tasks are taught and completed while wearing appropriate PPE (personal protective equipment). Due to the nature of healthcare, some specimen collection may require operating under various levels of PPE and providing care for patients in isolation.

This position requires organizational skills, as well as the ability to navigate multiple computer systems, work well as a member of a team, and maintain a clean and standardized work environment. Candidates applying for a phlebotomy student role must be resilient and have the ability to manage stressful situations in a professional manner.

To watch a video on Phlebotomy at Intermountain Healthcare, click on the following or copy and paste the following in address bar:

https://www.youtube.com/watch?v=ciU3pFb2WKo

Job Description

The Phlebotomy student will learn the performance of venipuncture and capillary puncture along with other basic skills used to collect laboratory specimens for analysis and to aid in the treatment and care of patients in a confidential, productive, and professional manner.

Intermountain Healthcare has created an employment opportunity for selected individuals to be trained as Phlebotomists. Intermountain Healthcare will cover the cost of tuition and training materials, and pay a salary of $17.32/hr. while students are in training. Course time will count toward benefits eligibility. (Current Benefits Eligible Intermountain Employees will retain their benefits coverage).

How long is the course?

The training course is four weeks. During the first two weeks, students will spend time in classroom and at sites doing observation and hands-on training. During the final two weeks, students will complete a clinical externship at various Intermountain Healthcare hospitals. At the end of the first week of the course, students will be individually evaluated to see if their performance warrants the completion of the course.

What are the hours for the course?

Participation in the course requires full-time commitment (40 hours per week), as students, to attend all classes and on-site training and observations, during the training program.Schedules will be set before the course begins and do not allow for flexibility or part-time participation. Students will not be permitted to miss any classes or externship hours. Hours of the class range and vary from a 4:00 am start time to 5:30 pm end time.

Where is the class held?

Classes will be held in the Intermountain Healthcare Employee Services Center, 5245 South College Drive, Murray. Students will be required to attend sessions at Intermountain Laboratory Services sites as well as associated clinics and physicians’ offices at various times during the course and externship.

What happens when the course is over?

After completing the Intermountain Healthcare Phlebotomy Training course, students will be required to interview for open Phlebotomist positions within the Intermountain Laboratory Services and all outreach clinics associate within Laboratory Services. Available shifts may be full-time or part-time, must be willing to work flexible hours, and may include early morning, day, afternoon, night and/or weekend shifts. Specific shifts cannot be guaranteed at the start of the course, but are dependent upon job availability at the time the course if completed.

If I complete the program, what is my work obligation?

After completion of the training program, your commitment is to work as a Phlebotomist for at least 24 hours per week in an Intermountain Laboratory Services facility and complete one-year of work. If this requirement is not met, students will be required to reimburse Intermountain Healthcare $1500.00 to cover the cost of tuition and materials.

Class to start approximately on November 30th, 2026.

Qualifications

• Flexibility to work a variety of shifts that may include weekends, holidays and nights.
• Must be flexible to work in other facilities, as needed.
• BLS

Additional Requirements

• Interact with patients, patients' family, patient care providers, and others requiring the employee to verbally communicate information, as well as understand spoken information.
• Operate computers and complex and delicate lab equipment with precision and accuracy requiring the ability to move fingers and hands.
• See and read lab equipment, labels, monitors, and documents.
• Walk while transporting phlebotomy equipment cart.
• Remain standing for long periods of time to perform work.
• Adjust body, including bending, to perform phlebotomy work.

Location:

Employee Service Center

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$17.32 - $17.32

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of various backgrounds and age and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses company's data systems to document pertinent medical information.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

• Required - High School Diploma/GED
• Preferred - Completion of a formal medical assistant training program.

Work Experience

• Required - Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision

Certifications

• Required - Medical Assistant Certification
• Required - Basic Life Support (BLS) from the American Heart Association

Knowledge Skills and Abilities (KSAs)

• Clinical knowledge.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Strong interpersonal and customer service skills.

Job Duties

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment
• Provides excellent patient service through effective communication both over the phone and in person
• Completes appropriate documentation including patient registration if necessary
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Performs other duties as assigned
• Complies with all policies and standards

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Please click the below link to view Ochsner Rush’s delineated job descriptions based on daily duties. Once you click on the link, you will have to request permission before being able to view the site. Please note, this could take up to 24 hours for access to be granted.

RUSH HR - Home (sharepoint.com)

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job provides direct care (including IV therapy) of assigned patients within the framework of the Licensed Practical Nurse Act under the direction of a registered nurse. Directs and assists ancillary nursing staff with assigned duties and interacts with the multidisciplinary team and other personnel. Demonstrates professional responsibilities and is responsible for own practice and assists other members of the healthcare team in providing the highest quality personalized patient care.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
 

Education

Required - High school diploma or equivalent.

Work Experience
Required - None.

Certifications

Required - Current licensed practical nursing (LPN) license in state of practice.

Basic Life Support (BLS) Certification from the American Heart Association.

Preferred - IV therapy credentials.

Knowledge Skills and Abilities (KSAs

• Excellent organizational and time management skills and self directed and demonstrate good judgement.

• Good interpersonal and delegation skills.

• Ability to work with and maintain confidential information.

• Ability to work in a fast-paced environment with minimal supervision.

Job Duties

• Effectively uses the nursing process in the delivery of patient care through data gathering, planning and evaluation.

• Provides care based on physical, psycho/social, educational, safety and related criteria, appropriate to the ages of patients served.

• Communicates effectively and professionally with all patients, guests, family members and co-workers to ensure a quality patient experience.

• Adapts to rapid change in a positive manner throughout the day as needs of the unit / department change.

• Manages personal professional development and maintains required clinical knowledge, technical skills, training and credentials.

• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible

Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. There may be an occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Hours of Work :

0645A-1915P

Days Of Week :

varies

Work Shift :

Job Description :

Job Family:

☒ Nursing

Job Title:

STAFF NURSE - 0635

Reports To:   

• Nurse Manager

• All Staff Nurses have a reporting relationship (direct or indirect) with the CNO.

Inclement Weather Status:

☒ Required to report to work

Category B: Employee with Patient Care Impact

FLSA: Non-Exempt

Job Purpose:

• In this highly technical, fast-paced, and challenging nursing position, you'll work with multidisciplinary team members to provide our patients the best care. You'll be at the heart of our patient-centered care, valued for your compassion as you continually strive to improve the patient experience. With clear communication and dedication to building relationships that promote a collaborative environment, you'll be accountable for your performance and empowered to take initiative for your professional growth - while being engaged and eager to build a winning team.
• Registered Nurse (RN) renders highly professional and technical nursing care to assigned patients. Provides direct and indirect patient care using the nursing process (assessment, planning, implementation, and evaluation). Directs and supervises other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with unit standards of care.
• Supports the mission, vision, values and strategic goals of Methodist Health System.

Job Requirements:
• Graduate of an accredited school of professional nursing. BSN Preferred
• Current license to practice professional nursing in the state of Texas
• Current Basic Life Support Certification
• Additional certifications as required by department

Related Work Experience and Other Skills:
• Knowledgeable about hospital policies, procedures, and nursing care standards and utilizes these when providing nursing care.

• Work experience: Minimum 12 months RN experience or completion of Nurse Residency Program

• Works with confidential material

Job Responsibilities:
• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team

Job Roles:

• Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
• Assumes responsibility for the nursing components of the patient/family/significant other educational processes.
• Communicates to the team, co-workers, patients, and family members and evaluates understanding of informational manner.
• Creates and maintains a safe and therapeutic environment for patients, self, coworkers, and facility.
• Ensures complete, accurate, and timely written communication of patient information.
• Provides a therapeutic environment through safe, accurate, and timely medication and IV administration.

• Takes personal responsibility and initiative for performance and for professional growth and development.
• Utilizes the nursing process to ensure quality patient care is provided throughout the episode of care.
• Other duties as assigned

Age-Specific Care Considerations:

Vary Based on Specialty

Physical Demands and Work Environment:

Physical Factors (% of Time):
•20 - Standing Stationary
•60 - Standing/Moving About
•15 – Sitting
•2 – Climbing
•20 - Bending (stooping/crouching)
•2 – Kneeling
•1 – Crawling
•30 – Reaching
•90 – Handling
•90 – Talking
•0 - Driving
•15 – Smelling

Hearing (% of Time):
•100 - Normal Noise Level
•0 - Occasional Loud Noise
•0 - Constant/Very Loud Noise
•0 - Constant Low Level Noise

Hazardous Conditions (% of Time):
•5 - Respiratory Irritants
•50 - Skin Irritants
•50 - Allergic Irritants
•50 - Wet Work – Hands
•1 - Wet Work – Feed
•0 - Operation of Heavy Equipment
•0 - Climbing of Ladders
•0 - Working in High Places
•50-75 - Use of Electrical Equipment
•25-50 - Use of Sharp Utensils
•80 - Exposure to Blood and Body Fluids

Carrying (% of Time):
•50 - Up to 10 Lbs
•30 - 10-20 Lbs
•10-30 - 20-50 Lbs
•10 - 50-100 Lbs
•0 - 100+ Lbs

Lifting (% of Time):
•45 - Up to 10 Lbs
•30 - 10-20 Lbs
•10-30 - 20-50 Lbs
•10 - 50-100 Lbs
•0 - 100+ Lbs

Push/Pull (% of Time):
•10 - Up to 10 Lbs.
•10 - 10-20 Lbs
•30 - 20-50 Lbs
•10 - 50-100 Lbs
•10 - 100+ Lbs

Visual Demands (Yes or No):
•Yes/No - Vision Essential
•Yes/No - Vision Not Essential

Environmental Demands (% of Time):
•100 – Indoor
•0 – Outdoor
•0 - Hot Environment
•0 - Cold Environment
Other (% of Time):
•10 - Visual Strain

Methodist Southwest Medical Center, previously known as Methodist Charlton Medical Center, is a 314-bed, full-service, acute care teaching hospital that serves Cedar Hill, DeSoto, Duncanville, Lancaster, and Glen Heights in southwestern Dallas County. In addition to the new 40,000-square-foot expansion of the emergency department, we offer a newly renovated intensive care unit, labor and delivery unit, and interventional radiology suite; a Level III Trauma Center, a Level II Neonatal Intensive Care Unit, and the Dr. Stephen and Marilyn Mansfield Oncology Unit. We have been recognized for excellence in cardiac catheterization, electrophysiology, open heart surgery, and STEMI care, stroke care, hip and knee joint replacement, women and children’s services, and more. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups.

Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital
• Get With The Guidelines® Gold and Gold Plus awards from the American Heart Association
• Great Place to Work Certified 2026-2027
• Glassdoor’s Best Places to Work; Best Places to Work in Healthcare, Biotech & Pharma; and Best-Led Companies 2025 & 2026
• TIME’s Best Companies for Future Leaders 2025 & 2026
• Newsweek’s America’s Most Admired Workplaces 2026
• Fortune Best Workplaces in Texas 2026
• Military Friendly Gold Employer 2025

We are so glad you are interested in joining Sutter Health!

Organization:

CPMC-California Pacific Med Center Van Ness

Position Overview:

Obtains all necessary information to register and financially clear patients. Acts as a key resource by providing functional guidance and direction to new employees, resolving problems, using sound judgment and initiative as workflow requires. Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized. Responsible for providing issue identification, assessment, and resolution as well as technical support in order to achieve desired outcomes and compliance with the Electronic Health Record (EHR) and Sutter Health policies and standard procedures. Oversee the collection of information that is obtained during the registration work flow process to ensure efficient and accurate registration of patients in Emergency, Ambulatory, Inpatient and Outpatient service areas related to hospital billing and compliance.

Job Description:

Education

• High School Diploma or General Education Diploma (GED)

Typical Experience

• 2 years of recent relevant experience

Skills and Knowledge

• General knowledge of patient access and financial counseling functions in acute and non-acute settings
• Working knowledge and understanding of insurance and medical terminology
• Knowledge of Emergency Medical Treatment and Active Labor Act (EMTALA) and consent laws
• Strong time-management skills Ability to manage frequent in-person patient contacts while effectively maintaining and documenting data in patient registration systems
• Demonstrated ability to work accurately and efficiently in multiple computer systems, including: Patient registration/accounting systems Telephone consoles
• Document imaging and scanning Payment posting systems Proprietary payer websites
• Data quality monitoring systems Strong verbal and written communication skills Active listening skills
• Strong accuracy and attention to detail Decision-making and problem-solving skills
• Ability to work concurrently on a variety of tasks and projects in a diverse environment
• Ability to meet or exceed customer service, productivity, and quality standards Computer proficiency
• Ability to work with and maintain confidential information

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Limited Term (Fixed Term)

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $36.83 to $51.55 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

SMCS-Valley Administration

Position Overview:

Provides clinical expertise, medical communication and quality assessment for the successful and timely transfer/transport and direct admission of patients to and from affiliate facilities. Acts as the single point-of-contact, facilitating arrangements for the patient transfers/transport, and the admission and placement process. Serves as the liaison to physicians, hospitals and other care providers seeking to refer patients.

Job Description:

Video: Sutter Health: Getting Better Never Stops

Learn about THE POWER OF ONE and what it means here at Sutter Health. 

EDUCATION:

• Graduate of an accredited school of nursing

CERTIFICATION & LICENSURE:

• RN-Registered Nurse of California Upon Hire

PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:

• 5 years of recent relevant experience in critical care/Emergency Department; Transfer Center, or Nurse Supervisor

SKILLS AND KNOWLEDGE:

• Knowledge of principles and practices of patient care with the ability to understand medical diagnoses and treatment information.
• Knowledge of InterQual or related admissions criteria to assess for medical necessity.
• Knowledge of applicable legislative and regulatory guidelines (e.g., Health Insurance Portability and Accountability Act (HIPPA), The Joint Commission (TJC), and Emergency Medical Treatment and Active Labor Act (EMTALA)) pertaining to healthcare practices.
• Familiarity and understanding of managed care terminology.
• Ability to recognize an emergency or high priority situation, and take appropriate and immediate action.
• Ability to define issues, collect data, establish facts and draw valid conclusions.
• Collaboration skills to facilitate open sharing of information and cooperation with various stakeholders to problem solve and achieve desired results/outcome.
• Displays a customer service focus in all decisions and actions.
• Ability to communicate through verbal and written means with tact and diplomacy, and to present information to a variety of audiences.
• Organization skills to effectively manage and/or re-prioritize activities and projects to meet deadlines while maintaining a high degree of responsiveness.
• Ability to interact and maintain effective working relationships with those contacted in the performance of required duties.
• Demonstrates respect for cultural and linguistic differences and promotes an inclusive work environment.
• Demonstrates initiative in providing feedback/input to improve workflow/processes.
• Ability to work effectively in a dynamic and fast-paced environment with changing business priorities.
• Ability to maintain and work discreetly with confidential and sensitive information.
• Ability to use essential applications and/or databases associated with the role’s duties and responsibilities.

Job Shift:

Day/Evening/Night

Schedule:

Per Diem/Casual

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirements:

Every other Weekend, One Weekend Shift a month

Benefits:

No

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

0

Employee Status:

Per Diem/Casual

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $86.60 to $121.23 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Shift:

First Shift (United States of America)

Talent Sourcing Strategist

Do you enjoy finding great talent where others might not think to look?

Nebraska Medicine is seeking a Talent Sourcing Strategist to help us build connections with exceptional talent and develop pipelines for both current and future workforce needs. In this role, you will use creative research, strategic company targeting, networking, and online sourcing tools to identify qualified candidates, engage passive talent, and build lasting relationships with individuals who may become part of our team in the future.

You will partner closely with our Talent Acquisition team to understand hiring needs, uncover new talent markets, strengthen our knowledge of the candidate landscape, and develop innovative sourcing strategies. Your ability to think creatively, communicate effectively, and nurture relationships will help Nebraska Medicine connect with the talent we need to advance our mission of delivering extraordinary care.

Details:  Talent Sourcing Strategist

• Candidate must live in Nebraska or Iowa
• This is a hybrid position, must be able to work on campus
• Preferred consideration will be given to applicants with Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification
• Resume REQUIRED for consideration

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.

Be part of something extraordinary at Nebraska Medicine!

The Talent Sourcing Strategist will partner with talent acquisition team to build an ongoing candidate pipeline through strategic research, company targeting, networking and internet searches. Focus heavily on creative sourcing, identifying active and passive candidates, generating marketplace knowledge, and developing a robust pipeline of qualified candidates. Document, follow, and enforce employment regulatory compliance requirements.

Required Qualifications: Talent Sourcing Strategist

• Minimum of two years recruiting, sales or related experience required.
• High school education or equivalent required.
• Bachelor's degree in human resources, business administration or related field OR equivalent combination of education/experience combined (one year of education equals one year of experience) required.
• Proficient in Microsoft Office Word, Excel and PowerPoint required.
• Proficient in recruiting components including sourcing, qualifying, networking, and assessing applicants in a high volume environment required.
• Ability to maintain confidential information required.
• Ability to organize and manage multiple concurrent tasks required.
• Demonstrated excellent verbal and written communication skills required.
 • Demonstrated independent problem solving skills required.
• Knowledge of Human Resources regulations and employment law required.
• Valid drivers license and ability to travel up to 25% of the time required.

Preferred Qualifications: Talent Sourcing Strategist

• Experience using an applicant tracking system (e.g., Position Manager) and HRIS system (e.g., Lawson) preferred.
• Recruitment experience in a healthcare environment preferred.
• Bachelor's degree in human resources, business administration or related field preferred.
• Ability to develop and deliver presentations preferred.
• Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) preferred.

11906 Advocate South Suburban Hospital - Environmental ServicesFull timeYes40

2pm-10:30pm & 3pm-11:30pm, ALTERNATING WEEKENDS AND HOLIDAYS.

Pay Range:

$18.85 - $28.30Major Responsibilities: Clean/disinfects assigned area(s) by washing walls, doors, door frames, ceilings, patient televisions, windows, furniture, tile, fixtures, appliances, floors, and equipment with appropriate cleaning solutions using procedures and following schedules specific to each item. Assigned area(s) may include, but are not limited to, patient rooms, offices, meeting rooms, rest rooms, elevators stairwells and other areas of the hospital and/or off-site facilities. 1)Operates various equipment following department procedures. 2)Use chemicals and solution following department policy. 3)Keeps work areas in orderly, clean and safe condition. Customer Satisfaction-Demonstrates a commitment to satisfying customer needs and exceeding customer expectations. 1)Utilized AIDET with both Internal Customer and External Customers, meeting system goal. 2)Demonstrates ability to identify and resolve interpersonal conflicts constructively when dealing with fellow associates. 3)Demonstrates a positive, supportive attitude to patient families and other personnel in emergency and non-emergency situation. 4)Displays patient and tact when dealing with other hospital personnel. 5)Presents department in a positive manner to all contacts. 6)Maintains courteous and pleasant attitude to patients, families and other contacts. 7)Maintains confidential patient and departmental information. 8)Utilizes appropriate chain of command in resolving complaints, grievances or problems. Use appropriate procedures following patient discharges. 1)Thoroughly washes and sanitizes beds when patients are discharged; makes beds with clean linen in accordance with department procedures. 2)Thoroughly cleans and sanitizes entire room and washroom when patients are discharged, utilizing established department procedures. 3)Use appropriate germicide in disinfecting rooms. Select cleaning materials and supplies appropriate to the job and transports them to work area. 1)Clean all assigned areas utilizing the established department procedures. 2)Clean all assigned areas utilizing the established department procedures. 3)Replenishes supplies such as paper towels, toilet tissues, soap, etc.; pick up additional supplies from the environmental services storeroom when needed. 4)Routinely collects waste;sanitizes all garbage cans. 5)Observes and follows Standard (Universal)Precautions, Infection Control Policies, and departmental policies and procedures. 6)Clean or sanitize after emergency spills as requested. 7)Place full, tied bags of soiled linen in linen chutes. 8)Ensures a safe clean attractive environment for patient, visitors and associates at all times. 9)Washes hand thoroughly throughout the day; follows and adheres to Hospital handwash policy. Prepares detergents, germicidal solutions and other cleaning/disinfecting solutions according to established formulas. Sweeps, dust mops, and wet mop floor areas and spot cleans carpets using appropriate solutions. Shampoos furniture, carpets and rugs using appropriate equipment and supplies and adhering to applicable schedules. 1)Identifies types of soiled and/or spotting and utilizes proper solutions as outlined in departmental policies and procedures. 2)Handles chemicals and solutions following departmental policies. 3)Ensures that all chemicals and solutions are in properly labeled containers. 4)Adheres to safety regulations as outlined in departmental policy and procedure. Move equipment and furniture for cleaning, rearrangement and/or relocation. Arrange furniture and equipment in an orderly fashion, and in accordance with applicable floor plans, after cleaning assigned area(s). 1)Arrange furniture for meetings, workshops and community affairs according to specifications of responsible department/individual as required. 2)Cleans equipment and notifies supervisor of equipment needing repair. 3)Appropriately reports safety hazards. 4)Returns unused supplies to closet where obtained, cleans carts and equipment and ensures all items are replaced in an orderly manner. Collects and/or distributes soiled and/or clean linens, as required. Collects trash and/or waste from all areas of the hospital, as required. 1)Collects hazardous and medical waste according to procedures establish by the Infection Control Committee. Sanitizes all garbage/waste disposal containers. 2)Separates regular and recycle trash according to procedure. Demonstrates commitment to professional growth and competence: 1)Attends all mandatory departmental and hospital meetings and inservices. 2)Completes annual CBT's required. 3)Follows written department goals and objectives, and review annually with managers. 4)Seeks education and learning experiences in areas of identified growth needs and review progress during annual evaluation. Maintains responsibility for attendance and punctuality Maintain proper attendance requirement outlined in the Hospital Policy and Procedure Manual. 1)Maintains proper attendance requirement outlined in the Hospital Policy and Procedure Manual. 2)Plans for special days off in advance and submits written requests for time off to department management for approval per departmental guidelines. 3)Requests PTO time in accordance with departmental policy. 4)Provide adequate notice to department management absence, and in accordance to departmental policy calls two hour before the beginning of shift. Education/Experience Required: High School Diploma/GED or equivalent work experience Basic computer skills preferred Knowledge, Skills & Abilities Required: Able to operate small electrical equipment e.g., vacuum cleaners Excellent customer service skills Ability to communicate effectively in English as related to the performance of the essential job activities outlined (including reading and comprehending chemical labels and other safety materials) N/A Physical Requirements and Working Conditions: Job responsibilities involve walking, standing, bending, climbing and lifting throughout the work day. Ability to lift up to 35 pounds without assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available. Unique lifting/movement situations will be assessed on a case by case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

13356 Enterprise Revenue Cycle - Lincoln NC ArrivalPart timeNo8

As needed, any shift or day including weekends and holidays. Hours vary.

Pay Range:

$20.80 - $31.20

Major Responsibilities:

• Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization’s accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. 
• Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). 
• Knows insurance basics and recognizes commercial and government plans. Understands which plans Advocate Health contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates. 
• Has knowledge of which rules, forms and questions must be enforced to make sure Advocate Health remains compliant with government agencies and regulations. Examples are HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as required. 
• May schedule patient appointments: may also coordinate cancellations, reschedules, wait list requests, and recall requests. Provides accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. 
• Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Offers various assistance to patients to include arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. 
• Monitors and works assigned electronic health record work queues, following the department’s approved process. 

Licensure, Registration, and/or Certification Required:

• ​​None 

Education Required:

• ​​High School Graduate. ​ 

Experience Required:

• None

Knowledge, Skills & Abilities Required:

• Demonstrate the Advocate Health purpose, values and behaviors. 
• Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to handle large workloads with many interruptions in a fast-paced environment without direct supervision. 
• Strong attention to detail and accuracy. 
• Excellent customer service skills in a variety of situations. Must have excellent service recovery skills. 
• Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. 
• Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor. 
• Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan. 
• Interact with physicians and their staff to resolve issues related to patient care. 
• Collect and manage payments including cash payments and follow security related to cash handling. 
• Strong understanding and comfort level with computer systems. Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, internet browser and phone technology. 
• Understanding of basic medical and insurance terms and abbreviations typically used in the patient scheduling and registration process. 
• HIPAA-compliant and knowledgeable of applicable state and federal rules/regulations. Ability to handle sensitive and confidential information according to internal policies. 
• General understanding of health insurance: Medicare, Medicaid, managed care, and commercial payers. Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements. 
• Excellent organizational skills. 
• Demonstrated ability to effectively act as a resource to other staff. 

Physical Requirements and Working Conditions:

• ​​​This position may require travel, therefore, will be exposed to weather and road conditions. 
• Responds quickly to patient medical status and emergency situations occurring in clerical areas. 
• CPR certification may be required based on service location. 
• Notary training/licensure may be required as appropriate for service line and/or facility. 
• Operates all equipment necessary to perform the job. 
• Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients. 
• Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday. 
• Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. Must be able to push/pull up to 50 lbs. with assistance. Occurs when moving equipment, supplies and/or when transporting patients through doorways, ramps and elevators. 
• Escorts patients to nursing units or outpatient departments as necessary. 
• Sensory requirements include vision, hearing and touch. Must also be able to speak clearly. 
• Must be able to use hands with fine motor skills for keyboard data entry. 
• May be asked to work a flexible schedule at times to meet the needs of the department. 

Preferred Job Requirements:

Experience Required:

• ​​ Preferred: experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, Internet and phone technology. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

02408 GCMG Ortho and Sports Medicine: Providence - Surgery: OrthopedicsFull timeYes40

Mon-Fri
8am-5pm

Pay Range:

$19.80 - $29.70

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Education, Experience and Certifications

High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

02281 HC Chiropractic Care 406 E 2nd Ave - ChiropracticFull timeYes36

Monday 7a-5p

Tuesday-Friday 8a-5p

Pay Range:

$19.80 - $29.70

Major Responsibilities:

• ​Greets patients arriving for their appointments.  Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner. 
• Ensures all patient demographic and insurance information is complete and accurate 
• Completes the registration process on walk-in patients, verifies and / or updates patient demographic and insurance information if changes or additions have occurred 
•  insurance benefits.  Obtains, calculates and collects the patient’s out of pocket financial liability.  Requests and collects past due and present balances or estimates due 
• Follows the Financial Clearance policy for non-urgent patient services if financial clearance  has not been completed or authorization has not been obtained, when appropriate 
•  patients in need of financial assistance and refers patients to Financial Counselor 
• Performs visit closure, including but not limited to checking out patients, scheduling follow-up appointment(s), collecting additional patient responsibility (when applicable) and providing patient with appropriate documents. 
• Maintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans. 
• Proactively communicates issues involving customer service and process improvement opportunities to management 
• Meets productivity requirements to ensure excellent service is provided to customers 
• Meets or exceeds performance expectations of 98% accuracy rate and established department productivity measurements. 
• Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information 

 Licensure, Registration, and/or Certification Required:

• NA

Education Required:

• High school diploma or GED required. Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred.  

Work Experience Required:

• NA

Knowledge, Skills & Abilities Required:

• ​Ability to identify and understand issues and problems.  Examines data and draws logical conclusions based on information available 
• Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations and comply with updates on insurance pre-certification requirements 
• Mathematical aptitude, effective oral and written communication skills and critical thinking skills 
• Understanding of basic human anatomy, medical terminology and procedures for application in the patient referral, pre-certification and authorization processes. 
• Ability to speak effectively to customers or employees of the organization; presents a pleasant, professional demeanor and image during telephone conversation 
• Ability to handle sensitive and confidential information according to internal policies 
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals 
• Experience with Microsoft Outlook, Word and Excel and ADT software 
• Ability to write routine correspondence, calculate figures and amounts such as discounts and percentages 
• Must be able to work with minimal supervision, to problem solve in a high profile and high stress area and interact positively with all internal and external customers while possessing the ability to determine priority of work 

Physical Requirements and Working Conditions:

• ​Exposed to a normal office environment. 
• Must be able to sit the majority of the workday. 
• Occasionally lifts up to 10 lbs. 
• Operates all equipment necessary to perform the job 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.        

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

13348 Enterprise Revenue Cycle - Wake Forest Lexington NC ArrivalPart timeNo8

Various shifts including weekends, and holidays.

Pay Range:

$20.80 - $31.20

EDUCATION/EXPERIENCE: High school diploma or GED required. Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A

ESSENTIAL FUNCTIONS:

1. Greets patients arriving for their appointments. Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner.

2. Ensures all patient demographic and insurance information is complete and accurate

3. Completes the registration process on walk-in patients, verifies and / or updates patient demographic and insurance information if changes or additions have occurred

4. Verifies insurance benefits. Obtains, calculates and collects the patient's out of pocket financial liability. Requests and collects past due and present balances or estimates due

5. Follows the Financial Clearance policy for non-urgent patient services if financial clearance has not been completed or authorization has not been obtained, when appropriate

6. Identifies patients in need of financial assistance and refers patients to Financial Counselor

7. Performs visit closure, including but not limited to checking out patients, scheduling follow-up appointment(s), collecting additional patient responsibility (when applicable) and providing patient with appropriate documents.

8. Maintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans.

9. Proactively communicates issues involving customer service and process improvement opportunities to management

10. Meets productivity requirements to ensure excellent service is provided to customers

11. Meets or exceeds performance expectations of 98% accuracy rate and established department productivity measurements.

12. Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information

SKILLS & QUALIFICATIONS:

• Ability to identify and understand issues and problems.
• Examines data and draws logical conclusions based on information available
• Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations and comply with updates on insurance pre-certification requirements
• Mathematical aptitude, effective oral and written communication skills and critical thinking skills
• Understanding of basic human anatomy, medical terminology and procedures for application in the patient referral, pre-certification and authorization processes.
• Ability to speak effectively to customers or employees of the organization; presents a pleasant, professional demeanor and image during telephone conversation
• Ability to handle sensitive and confidential information according to internal policies
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Experience with Microsoft Outlook, Word and Excel and ADT software
• Ability to write routine correspondence, calculate figures and amounts such as discounts and percentages
• Must be able to work with minimal supervision, to problem solve in a high profile and high stress area and interact positively with all internal and external customers while possessing the ability to determine priority of work

WORK ENVIRONMENT:

• Exposed to a normal office environment.
• Must be able to sit the majority of the workday.
• Occasionally lifts up to 10 lbs.
• Operates all equipment necessary to perform the job

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

01120 HC Rome MOB 1825 Martha Berry Blvd - Family MedicineFull timeYes40

Monday - Friday 8am to 5pm

Pay Range:

$19.80 - $29.70

Major Responsibilities:

• ​Greets patients arriving for their appointments.  Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner. 
• Ensures all patient demographic and insurance information is complete and accurate 
• Completes the registration process on walk-in patients, verifies and / or updates patient demographic and insurance information if changes or additions have occurred 
•  insurance benefits.  Obtains, calculates and collects the patient’s out of pocket financial liability.  Requests and collects past due and present balances or estimates due 
• Follows the Financial Clearance policy for non-urgent patient services if financial clearance  has not been completed or authorization has not been obtained, when appropriate 
•  patients in need of financial assistance and refers patients to Financial Counselor 
• Performs visit closure, including but not limited to checking out patients, scheduling follow-up appointment(s), collecting additional patient responsibility (when applicable) and providing patient with appropriate documents. 
• Maintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans. 
• Proactively communicates issues involving customer service and process improvement opportunities to management 
• Meets productivity requirements to ensure excellent service is provided to customers 
• Meets or exceeds performance expectations of 98% accuracy rate and established department productivity measurements. 
• Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information 

 Licensure, Registration, and/or Certification Required:

• NA

Education Required:

• High school diploma or GED required. Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred.  

Work Experience Required:

• NA

Knowledge, Skills & Abilities Required:

• ​Ability to identify and understand issues and problems.  Examines data and draws logical conclusions based on information available 
• Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations and comply with updates on insurance pre-certification requirements 
• Mathematical aptitude, effective oral and written communication skills and critical thinking skills 
• Understanding of basic human anatomy, medical terminology and procedures for application in the patient referral, pre-certification and authorization processes. 
• Ability to speak effectively to customers or employees of the organization; presents a pleasant, professional demeanor and image during telephone conversation 
• Ability to handle sensitive and confidential information according to internal policies 
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals 
• Experience with Microsoft Outlook, Word and Excel and ADT software 
• Ability to write routine correspondence, calculate figures and amounts such as discounts and percentages 
• Must be able to work with minimal supervision, to problem solve in a high profile and high stress area and interact positively with all internal and external customers while possessing the ability to determine priority of work 

Physical Requirements and Working Conditions:

• ​Exposed to a normal office environment. 
• Must be able to sit the majority of the workday. 
• Occasionally lifts up to 10 lbs. 
• Operates all equipment necessary to perform the job 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.        

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

Responsible for blood and blood culture collection; non-blood specimen collection including urine, sputum, semen samples, throat swabs; chain of custody specimen collection. Perform venipunctures and skin punctures competently and expediently.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High School Diploma or equivalent.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Phlebotomy Certification (CPT).

EXPERIENCE:

1. Six (6) months of phlebotomy experience.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Consistently draws blood competently and expediently with as little patient discomfort as possible for patient groups from neonates to geriatrics.

2. Properly labels all specimens in the presence of the patient.

3. Operate basic laboratory equipment (e.g., centrifuges, computer systems, labeling printers, scanners, phone system, etc.).

4. Communicate effectively and appropriately with patients, clients, and staff.

5. Perform clerical duties such as filing, report distribution, processing, and faxing.

6. If applicable, collect drug screens (internal and external) using Chain of Custody Process.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Heavy/Hard work: Work requires strength and/or stamina, lifting, moving, stooping, reaching, standing, walking, and carrying of materials and equipment weighing 40+lbs.

2. Ability to bend, stoop, reach and be capable of normal rotation, standing and walking for entire shift.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. May require unsupervised access to restricted areas that may contain medications, supplies and patient confidential information.

2. May be required to travel between facilities/buildings.

3. May be scheduled to work various shifts based on departmental needs.

SKILLS AND ABILITIES:

1. Ability to use a computer keyboard, monitor, mouse, and calculator.

2. Ability to use computer software (PowerPoint, Word, and Excel).

3. Ability to use Fax machines, printers and other office equipment.

Additional Job Description:

Scheduled Weekly Hours:

24

Shift:

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

UHC United Hospital Center

Cost Center:

112 UHC Clinical Labs

Address:

327 Medical Park DriveBridgeportWest Virginia

Equal Opportunity Employer

 

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job provides direct care (including IV therapy) of assigned patients within the framework of the Licensed Practical Nurse Act under the direction of a registered nurse. Directs and assists ancillary nursing staff with assigned duties and interacts with the multidisciplinary team and other personnel. Demonstrates professional responsibilities and is responsible for own practice and assists other members of the healthcare team in providing the highest quality personalized patient care.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
 

Education

Required - High school diploma or equivalent.

Work Experience
Required - None.

Certifications

Required - Current Licensed Practical Nurse (LPN) license in state of practice.

Basic Life Support (BLS) Certification from the American Heart Association.

Preferred - IV Therapy Credentials.

Knowledge Skills and Abilities (KSAs)

• Good time management and organizational skills and ability to be self directed.

• Ability to demonstrate good judgement, work with and maintain confidential information, and working in a fast-paced environment with minimal supervision.

• Good interpersonal skills.

• Delegation skills.

Job Duties

• Effectively uses the nursing process in the delivery of patient care through data gathering, planning, and evaluation.

• Provides care based on physical, psycho/social, educational, safety and related criteria, appropriate to the ages of patients served.

• Communicates effectively and professionally with all patients, guests, family members and co-workers to ensure a quality patient experience.

• Adapts to rapid change in a positive manner throughout the day as needs of the unit / department change.

• Manages personal professional development and maintains required clinical knowledge, technical skills, training and credentials.

• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. There may be an occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

We are so glad you are interested in joining Sutter Health!

Organization:

SMCS-Valley Administration

Position Overview:

Reviews confidential clinical information and provides personalized referrals to individuals or physicians/clinics requiring specialty services from a contracted medical group, hospital, or third-party payor. Facilitates referrals to appropriate Sutter facility, program or affiliated and aligned specialists.

Job Description:

EDUCATION:

Equivalent experience will be accepted in lieu of the required degree or diploma.

• Bachelor's in Business and/or Healthcare Administration, or related field.

TYPICAL EXPERIENCE:

• 2 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

• Working knowledge of managed care requirements and processes.
• Knowledge of system, affiliate and community resources, and third-party payers (e.g., PPO, HMO, Medicare, insurance plans).
• knowledge of insurance authorization process and HIPPA requirements.
• Familiar with medical and managed care terminologies.
• Understanding of disease process to assess referral requests and appropriate level/provider of care required.
• Ability to define issues, collect data, establish facts and draw valid conclusions.
• Displays a customer service focus in all decisions and actions.
• Ability to communicate through verbal and written means, and to present information to a variety of audiences.
• Organization skills to effectively manage and/or re-prioritize activities and projects to meet deadlines while maintaining a high degree of responsiveness.
• Ability to interact and maintain effective working relationships with those contacted in the performance of required duties.
• Demonstrates respect for cultural and linguistic differences and promotes an inclusive work environment.
• Demonstrates initiative in providing feedback/input to improve workflow/processes.
• Ability to work effectively in a dynamic and fast-paced environment with changing business priorities.
• Ability to maintain and work discreetly with confidential and sensitive information.
• Ability to use essential applications and/or databases associated with the role’s duties and responsibilities.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirements:

Every other Weekend

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

32

Employee Status:

Regular

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $28.00 to $52.56 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

PAMF-Palo Alto Medical Foundation CAD

Position Overview:

Manages and provides operational and nursing leadership ensuring the quality of nursing care within preoperative, intraoperative, and postoperative areas. Plans and organizes operations and resources to ensure effective and efficient delivery of patient care consistent with applicable laws, standards and regulations. Establishes protocols and practices, ensuring compliance with department, affiliate, operating unit, and/or system standards, policies and procedures, the Joint Commission (TJC) standards, and applicable laws and regulations. Takes a strategic and tactical approach in identifying best practices and standardizing workflows/processes, and developing plans of action to implement changes. Establishes and manages capital and operational budgets to achieve financial targets via effective utilization of personnel, resources and supplies. Develops and maintains a solid partnership with internal and external peers, leaders, and/or local/state/federal agencies to facilitate and collaborate on initiatives or issues resolution. Provides guidance and/or direct intervention in resolving challenging or complex situations.

Job Description:

EDUCATION:

• Graduate of an accredited school of nursing.

CERTIFICATION & LICENSURE:

• BLS-Basic Life Support Healthcare Provider
• RN-Registered Nurse of California

DEPARTMENT REQUIRED CERTIFICATIONS & LICENSURES:

Department: SOPS, ACLS-Advanced Cardiac Life Support

Department: SOPS, PALS-Pediatric Advanced Life Support

TYPICAL EXPERIENCE:

5 years recent relevant experience

SKILLS AND KNOWLEDGE:

Solid understanding of operations and workflows and how department’s process/workflow impacts other department operations.

Demonstrates understanding of business and operational requirements.

Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.

Demonstrates solid clinical proficiency and knowledge to effectively plan and coordinate patient care consistent with applicable laws, standards and regulations.

Working knowledge and thorough understanding of state/federal/local and/or accreditation standards and requirements as it relations to operations and organization, with the ability interpret and implement applicable standards and requirements.

Demonstrates understanding of healthcare financial environment.

Demonstrates ability to develop and manage a budget.

Understands age specific needs in providing care to patient population served.

Demonstrates tactical and analytical thinking and planning skills, and is able to develop plan to accomplish objectives, identify obstacles and resolve operational issues.

Knowledge of emerging treads and how it impacts operations.

Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives.

Demonstrates ability to handle confidential and sensitive issues.

Verbal and written communication, and interpersonal skills.

Ability to handle difficult circumstances and make sound business decisions with little direction.

Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities.

Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.

Demonstrates a customer service focus in all decisions and actions.

Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences and fostering an inclusive work environment.

Working knowledge of wage and hour laws.

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday, Variable

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $206,689.60 to $330,699.20 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Primary Location:

Peace - Louisville

Address:

2020 Newburg Rd.
Louisville, KY 40205


Shift:

First Shift (United States of America)

Job Description Summary:

About UofL Health:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

Position Summary and Purpose

The Utilization Review RN performs activities which support the Utilization Management functions. They are responsible for the delivery of the Utilization Management process including but not limited to making clinical recommendations regarding medical necessity for admission and continues stay, screens patients for client specific guidelines regarding insurance, Medicare and/or Medicaid guidelines, send payor specific Notice of Admission and continued stay reviews. “Performs utilization review activities under established criteria, policies, and UM leadership oversight. The employee communicates with physician and case managers regarding payor approval/denial of admission and continue stay review. They process payor denials and retro reviews, promote optimal health care outcomes in accordance with the policies, procedures, applicable laws and contracts, philosophy, mission and values of UofL Health, assumes responsibility and accountability for the appropriate utilization of facilities and services and serves as a resource to physicians. The employee conducts admission and concurrent reviews including observation and inpatients, identifies patients who do not meet criteria and takes action to ensure patients are cared for in the most appropriate level of care; coordinates care in conjunction with other members of the interdisciplinary healthcare team to provide and facilitate optimal health and financial accountability. This employee utilizes the nursing process (assess, plan, implement and evaluate) and management process (plan, organize, direct and control) to provide a framework for decision-making; maintains confidentiality of information; actively supports organizational goals and objectives by providing needed information to divisions and departments. Participates in ongoing UM competency validation and regulatory education.

Essential Functions:

• Promotes optimal management of clinical resources by conducting timely admission and concurrent utilization review for all patients of designated medical services; certifies medical necessity for admission, continued stay and discharge reviews for patients certified by utilizing the current MCG criteria; documents clinical information in Case Management Software system

• During the concurrent review process, evaluates the medical record to identify any process delay impacting the timeliness of patient care in a collaborative effort to ensure that the appropriate resources are utilized (i.e. physical therapy, cardiac rehabilitation, or nutritional service)

• Supports the utilization review program by maintaining effective and efficient processes for determining the appropriate admission status based on the regulatory and reimbursement requirements of various commercial and government payers

• Communicates closely with third party payors to ensure all pertinent clinical information is provided to secure an authorization; appropriately documents information regarding the authorization number and the approved length of stay on the Case Manager Software

• Advocates for patient/family needs in a respectful, non-judgmental, and confidential manner

• Serves as a resource to physicians for clinical management and financial issues; assists the providers with promoting efficiencies in the care delivery system and reducing/ eliminating barriers to efficient/effective service

• Reviews patient cases for potential problems with OIG Workplan Audits and compliance issues; reports problems and makes recommendation to appropriate departments

• Appropriately refers cases to manager/director of care coordination, CAO, or medical director when intensity of service or severity of illness is not present and is unable to resolved

• Educates physicians, patients, and staff with regards to payors, financial issues, documentation, and potential compliance issues

• Investigates and responds to billing concerns from Business Office, Health Information Management, Admitting, and other sources; resolves financial and billing problems, such as appropriate patient status, correct payor source, denials, appeals, and system issues

Other Functions:

• Develops a cooperative, assistive relationship with third-party reviewers, working to facilitate timely, positive responses for patient accounts

• Attends Monthly Departmental Staff Communications Meetings. Serves as an active member of committees, as needed, which may include a variety of projects or topics

• Enhances professional growth and development through participation in educational programs, reading current literature, attending in-service meetings and workshops that are related to assigned areas of responsibility.

• Maintains compliance with all company policies, procedures and standards of conduct

• Complies with HIPAA privacy and security requirements to always maintain confidentiality

• Performs other duties as assigned

Additional Job Description:

Job Requirements (Education, Experience, Licensure and Certification)

Education:

• ADN or

• Associate’s degree in nursing (Required)

• Bachelor of Science in Nursing (preferred)

o An RN with a bachelor's degree in business, Health Care Administration or equivalent on the condition that they enroll in a BSN program within one year of employment and complete the BSN within three years of employment

Experience:

• Two (2) years’ experience as an RN (required)

• Additional (1) year experience in case management/utilization management (preferred)

• Three years’ experience with Behavior Health experience (required for positions at Peace Hospital)

Licensure:

• Active Kentucky Registered Nurse License or compact license with privileges to work in Kentucky

Certification:

• Case Management Certification (ACM, ANCC-Nurse Case Manager or CCM) preferred

Job Competency:

Knowledge, Skills, and Abilities critical to this role:

• Must be able to adjust priorities quickly, organize multiple tasks simultaneously, and work interdependently with many levels of staff

• Attention to detail; strong organizational, interpersonal and communication skills; and innovative problem-solving skills required

• Assumes responsibility of person growth and development, maintains competency in care management/utilization management principles

• Maintains current and accurate knowledge regarding commercial and government payers and Joint Commission regulations/guidelines/criteria related to utilization review

• Knowledgeable of state laws, CMS conditions of participation, and TJC standards regarding regulatory requirements for care management and utilization management

• Knowledgeable of the services lines and uses sound nursing judgement and adheres to the code of professional conduct.

• Understands and can exhibit RN licensure scope of practice

• Must be able to adjust work hours depending upon departmental and organizational needs as determined by the director or manager of care coordination or the CNO

• Functions within RN scope of practice and UM policies; adhere to CMS Conditions of Participation and Payer requirements.

Language Ability:

• Must be able to communicate effectively in both verbal and written formats

Reasoning Ability:

• Able to critically think through complex patient situations, process improvements, evidence-based practice

• Able to assist others in developing clinical reasoning skill

• Able to break down problems or tasks; scanning one’s own knowledge and experience to identify causes and consequences of events

Computer Skills:

• Proficient in Microsoft Word, Excel and Outlook

• Basic computer skills including the use of electronic medical records

• Must have the capacity to learn other relevant systems and databases, as needed

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor always

• Maintains confidentiality and always protects sensitive data

• Adheres to organizational and department specific safety standards and guidelines

• Works collaboratively and supports efforts of team members

• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:

At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:

• Honoring and caring for the dignity of all persons in mind, body, and spirit

• Ensuring the highest quality of care for those we serve

• Working together as a team to achieve our goals

• Improving continuously by listening, and asking for and responding to feedback

• Seeking new and better ways to meet the needs of those we serve

• Using our resources wisely

• Understanding how each of our roles contributes to the success of UofL Health

11906 Advocate Illinois Masonic Medical Center - Environmental ServicesFull timeYes40

5pm to 1:30am, rotating weekends and holidays

Pay Range:

$19.80 - $29.70Major Responsibilities: Scrub, strips, polishes and refinishes floors using appropriate equipment and/or supplies. Operates various types of cleaning equipment, both mechanical and electrical, i.e. ringers, vacuum, electric floor machines, sweepers, etc. 6)Clean or sanitize after emergency spill as requested. 1)Analyzes floor or carpet conditions and determines proper cleaning techniques, following departmetn processes. 2)Maintains hard surface floors and carpets following department process. 3)Exhibits timely and satisfactory completion of all job assignments. 4)Exercises initiative by seeking additional tasks from group leader or other associates when time permits. 5)Uses and maintains equipment, keeping clean and in good repair. Keeps work area in orderly, clean and safe condition. Waste must be disposed of in a timely manner to assure hospital cleanliness. 5)Collects hazardous and medical waste according to hospital processes/DOT/RSPA training provided hazardous and pharmaceutical. 6)Replaces and transports sharps containers to waste staging area. 7)Collects soiled linen. 1)Removal and disposal of rubbish from selected areas, following safety guidelines. 2)Separates regular and recycle trash according to procedure. 3)Operates waste compactors safety and efficiently. 4)Clean and/or sanitizes all garbage/waste disposal containers. Customer Satisfaction-Demonstrates a commitment to satisfying customer needs and exceeding customer expectations. 4)Displays patient and tact when dealing with other hospital personnel. 5)Presents department in a positive manner to all contacts. 6)Maintains courteous and pleasant attitude to patients, families and other contacts. 7)Maintains confidential patient and departmental information. 1)Utilized AIDET with both Internal Customer and External Customers, meeting system goal. 2)Demonstrates ability to identify and resolve interpersonal conflicts constructively when dealing with fellow associates. 3)Demonstrates a positive, supportive attitude to patient families and other personnel in emergency and non-emergency situations. Provides support for the following services. 1)Arranges furniture for meeting, workshops and community affairs according to specification of responsible department/individual as required. 2)Relocate furniture, equipment, etc., as requested. 3)Completes terminal cleans as needed. Cross-trained on discharge room cleans and OR cleaning to accommodate Hospital needs during peak periods or staffing needs, and complete Housekeeping Aide duties as needed. 1)Completes discharge room clean following hospital process. 2)Completes OR cleaning following hospital processes. Demonstrates commitment to professional growth and competence: 1)Attends all mandatory departmental and hosptial meetings and in-services. 2)Completes annual CBT's required. 3)Follows written department goals and objectives, and review annually with Manager. 4)Seeks education and learning experiences in areas of identified growth needs and review progress during annual evaluation. Maintains responsibility for attendance and punctuality 1)Maintains proper attendance requirement outlined in the Hospital Policy and Procedure Manual. 2)Plans for special days off in advance and submits written requests for time off to department management for approval per departmental guidelines. 3)Requests PTO time in accordance with departmental policy. 4)Provide adequate notice to department management absences, and in a ccordance to departmental policy calls two hours prior tothe beginning of shift. Education/Experience Required: High School Diploma/GED or equivalent work experience 1-2 years experience with prior housekeeping experience preferred Basic computer skills perferred Knowledge, Skills & Abilities Required: Able to operate small electrical equipment i.e., vacuum cleaners Excellenct customer service skills Ability to communicate effectively in English as related to the performance of the essential job activities outlined (including reading and comprehending chemical labels andother safety materials) NA Physical Requirements and Working Conditions: Job responsibilities involve walking, standing, bending, climbing and lifting throughout the work day. Ability to lift up to 35 pounds iwthout assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associte when available. Unique lifting/movement situations will be assessed on a case by case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.