13568 Enterprise Revenue Cycle - National Service Line : Neuroscience: ArrivalPart timeNo0

PRN position to help with current office coverage.

Pay Range:

$19.80 - $29.70

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Education, Experience and Certifications

High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

Responsible for installing, maintaining, and troubleshooting PC hardware and peripheral components. Installs and verifies correct operation of software packages, including operating systems and typical office programs. Provides training and technical assistance to end-users. Identifies and resolves hardware, software, and operator problems. Performs basic-to-moderate hardware repairs and refers complex, vendor-restricted, and warranty repairs to authorized service personnel.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Associate degree in Information Technology or technical-related field OR two (2) years’ experience with personal computer hardware and software support.

2. This position may require additional certification in support of the responsibilities of the position, which will be provided by WVUHS Information Technology. Certification completion will be required within four months of formal certification training completion.

3. Internal employees must meet all mandatory competencies in current position in order to qualify for promotion within IT.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. A+ Certification, CCNA, MCP, or MCSE.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Workstation: Technical Support: Provides Workstation (Personal Computer, laptop, tablet, ext.) related support for the end-user. Troubleshoots, repairs, and inspects end-user hardware and software. Assesses end-user reported workstation hardware and software issues to determine the root-cause and provide appropriate remedial service. Attempts to identify trends relative to such matters and recommends long-term solutions. Answers computer-related questions and provides on-site end-user training as needed. Assists end-users in navigating Information Technology processes including submitting requests and trouble calls.

2. Hardware and Software: Installs and tests end-user computer hardware and software as assigned. Devices include: PCs, laptops, tablets, printers, ip phones, mobile devices.  Support for both wired and Wireless. Assesses end-user reported PC hardware and software issues to determine the root-cause and provide appropriate remedial service. Answers computer-related questions and provides on-site end-user training as needed. Assists end-users in navigating Information Technology processes including submitting requests and trouble calls.

3. Maintains Technical Expertise: Improves personal knowledge of personal computer technology and associated software through reading, on-line training courses and any avenues provided by the IT department.

4. Network Support: Provide general support at the device level for network connection and inspection.

5. Project Coordination: Reviews, identifies and documents any issues, barriers, or risks and brings them to management’s attention. Provides Project/Task Coordination Services to customers as assigned.  Participates in joint application and/or technical development sessions. Apprises status, schedule variances, and outstanding issues with team members and project managers. Manages workload and balances quality of work with deadlines. Completes proper documentation of work tasks per policy. Assists in controlling project costs and communicates any project-related expenses (as assigned). Suggests ways to better accomplish assigned tasks. Successfully meets deadlines, user’s expectations and project goals.  Participates in departmental and project teams as requested in a support role and reports all relevant information and/or notes back to the rest of the team. Manages expectations and engages management to review/resolve any potential changes to project scope, expected deliverables, etc. Participates in post implementation review of projects. Implement changes while adhering to the change control policy and procedures for the project in order to deliver a successful solution to the customer.  Communicates to all parties the natures, significance and risk factors of corresponding projects.

6. Team Building: Performs the following core duties: participates in mentoring, training, and development of other employees. Participates in training and professional development sessions. Participates in departmental teams. Travels independently to remote sites and communicates back to the team while working offsite (if assigned). Exhibits objectivity and openness to the view of others, including patients/families and customers. Offers assistance and support to co-workers. Contributes to building positive team spirit and cohesiveness. Balances team and individual responsibilities. Works proactively and cooperatively in group problem-solving situations. Proactively works to resolve conflicts. Encourages peers to seek innovative approaches to solve problems. Engages peers/ employees in improving the quality of the work.

7. This position may require travel to other the West Virginia United Health System (WVUHS) facilities or affiliated sites to assist with implementations, training, and/or support.

8. Adheres to the established policies of the WVUHS as well as the policies of the entity or entities where the IT team member is assigned to work and/or employed.

9. Accepts on-call responsibilities and responds with action, either by phone call or on-site as defined by Department Policy.

10. Biomedical Device Support & Maintenance:  The following responsibilities may apply to some WVU Medicine Sites: Liaison for repair vendors of medical equipment, coordination of service and service contracts for medical equipment, documentation of medical equipment service, preventative maintenance on medical equipment, and basic repair of medical equipment.

11. Other duties may be assigned.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping are necessary body movements utilized in performing duties through the work shift.

2. Employee must be able to respond quickly to visual and audible alarms generated by the systems that automatically monitor network devices.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. The work environment is a standard office environment.

SKILLS AND ABILITIES:

1. Ability to handle and maintain confidential information

2. Ability to work well under high stress conditions.

3. Ability to work independently or cooperatively as a team member. 

4. Ability to adapt to various workloads and assignments.

5. Ability to work with multi-disciplinary groups and facilitates meetings

6. Must have reading and comprehension ability.

7. Must be able to type.

8. Possess good oral and written communication skills.

9. Ability to prioritize tasks.

10. Must have independent decision-making ability.

11. Ability to work in a fast paced and rapidly changing environment must be flexible.

12. Ability to sit for extended periods of time.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

SYSTEM West Virginia University Health System

Cost Center:

5814 SYSTEM IT UTWN

Address:

500 W Berkeley StreetUniontownPennsylvania

Equal Opportunity Employer

 

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Primary City/State:

Scottsdale, Arizona

Department Name:

BeH Adult Detox

Work Shift:

Night

Job Category:

Clinical Care

*** $1,500.00 Sign On Incentive Available ***

Voted 4 years in a row by employees as Banner Health’s Best Place to Work and Best Place to Receive Care.

Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

Bring your passion for Behavioral Health to Banner Health! Banner Behavioral Health Hospital in Scottsdale, AZ was remodeled and expanded in 2017, providing new, state-of-the art units for our patients and staff! Banner Behavioral Health Hospital is a voluntary facility for adults and adolescents. We are dedicated to providing safe, confidential, and compassionate treatment with customized treatment plans to meet each patient's needs.

As a Behavioral Health Specialist, you will focus on safety checks, assisting in ADL's, Milieu management, falls prevention measures, and 1 on 1 observations. This is a Part Time Night Shift Opening in Behavioral Health for the Adult Unit. You may be floating to other Adult and Adolescent Units as well. The hours will be from 7PM-7:30AM which will include weekends and holidays on a rotating basis. You will have the opportunity to utilize our self-scheduling tool for shift and weekend coverage as well as enjoy an additional $1/hour weekend shift differential and an 18% Night Shift differential.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

*** $1,500.00 Sign On Incentive Eligibility requires 12 month commitment ***

For more than four decades, Banner Behavioral Health has provided 24/7 crisis intervention and therapeutic services in a medically safe, recovery-focused environment. Banner Behavioral Health has 156 licensed inpatient beds and is located in Scottsdale, AZ. Our focus is on adults and adolescents dealing with mental health and/or chemical dependency issues who voluntarily seek help. Our highly skilled and compassionate staff are dedicated to providing a therapeutic healing environment and excellent health care experience.

POSITION SUMMARY
This position provides direct care to psychiatric patients working under the direction of a registered nurse.

CORE FUNCTIONS
1. Provides basic nursing care to patients including technical monitoring, taking vital signs and physical care. Orients patients to treatment setting and assists with activities of daily living as needed. Reviews and participates in implementation of the patient treatment plan. Makes rounds and monitors patients activities, physical and mental status and reports to nursing staff. Checks patient belongings for contraband. Conducts a variety of patient safety monitoring activities such as observational checks. Documents observations, interventions, and group activities in the patient medical record while maintaining confidentiality of all health information.

2. Assists in maintaining a safe, orderly & therapeutic environment. Maintains patient safety and protects patient rights through observation and reporting patient behaviors, communications, interactions and physical status. Recognizes patients who are behaving aggressively, acting as a danger to themselves or others, or are in a crisis or medical emergency situation. Provides intervention including, but not limited to, redirecting of patient and/or participating in restraint or seclusion as needed.

3. Assesses and interacts therapeutically with patients and families. Provides treatment that promotes patient dignity, independence, individuality, strengths, privacy, and choice. Demonstrates respect for cultural diversity and patient boundaries. Plans and facilitates social and didactic group activities. May participate in other rehabilitation and treatment programs.

4. Provides quality patient care by maintaining knowledge and skill level related to the symptoms and treatment of behavioral disorders relevant to position responsibilities and in accordance with state agency regulations. Maintains knowledge to identify types of medications commonly prescribed for patient group and the common side effects and adverse reactions of the medications.

5. Assists in the admission, discharge and transfer process of patients and completes required documentation in the patient medical record.

6. Position completes work under moderate supervision. Position interacts with all levels of clinical staff on assigned unit/program and members of the multidisciplinary teams, as well as patients, families, and medical and psychiatric physicians.

MINIMUM QUALIFICATIONS

Requires a Bachelor’s Degree in a behavioral health related field OR High School diploma or equivalent with 1 year of direct patient care in an inpatient behavioral health setting.

This should include but is not limited to experience in an inpatient psychiatric facility; assisting with personal grooming and other activities of daily living; conducting educational, recreational and skills groups appropriate to current patient population; creating, maintaining, and encouraging an inpatient therapeutic milieu; maintaining observation precautions and applying non-violent de-escalation interventions in crisis situations; recognizing the common symptoms of mental illness such as depression, psychosis, mood dysregulation, substance abuse, maladaptive behavior, and anxiety; understanding how symptoms are related the patient’s mental illness diagnosis and providing ordered treatment interventions appropriate to the diagnosis. Such experience is commonly achieved in care of patients in psychiatric acute care hospitals, inpatient psychiatric facilities and State hospital programs. Some outpatient programs, therapeutic group home and residential programs may meet the experience criteria. Concentration on skills and experiences demonstrating competence in building therapeutic rapport, developing collaborative relationships with the multidisciplinary team, de-escalation techniques and limit setting.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess an Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Basic Life Support (BLS) certification is also required.

Meets age requirement as specified by state agency.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Scottsdale, Arizona

Department Name:

Work Shift:

Varied

Job Category:

Clinical Care

*$3000 sign-on incentive*

Voted 4 years in a row by employees as Banner Health’s Best Place to Work and Best Place to Receive Care.

Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

Bring your passion for Behavioral Health to Banner Health! Banner Behavioral Health Hospital in Scottsdale, AZ was remodeled and expanded in 2017, providing new, state-of-the art units for our patients and staff! Banner Behavioral Health Hospital is a voluntary facility for adults and adolescents. We are dedicated to providing safe, confidential, and compassionate treatment with customized treatment plans to meet each patient's needs.

As a Banner Behavioral Health Hospital (BBHH) Behavioral Health Specialist CCO (Critical Care Operations) Resource Float, you will assist with a wide variety of behavioral health related patients. There are Full-Time (3,12s per week) Day & Night Shifts available:

Day Shift 7AM-7:30PM

Night Shift 7PM-7:30AM

Shifts will include weekends and holidays on a rotating basis.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

* Eligibility for $3000 sign-on incentive with a one (1) year commitment. *

POSITION SUMMARY
This position provides direct care to psychiatric patients working under the direction of a registered nurse.

CORE FUNCTIONS
1. Provides basic nursing care to patients including technical monitoring, taking vital signs and physical care. Orients patients to treatment setting and assists with activities of daily living as needed. Reviews and participates in implementation of the patient treatment plan. Makes rounds and monitors patients activities, physical and mental status and reports to nursing staff. Checks patient belongings for contraband. Conducts a variety of patient safety monitoring activities such as observational checks. Documents observations, interventions, and group activities in the patient medical record while maintaining confidentiality of all health information.

2. Assists in maintaining a safe, orderly & therapeutic environment. Maintains patient safety and protects patient rights through observation and reporting patient behaviors, communications, interactions and physical status. Recognizes patients who are behaving aggressively, acting as a danger to themselves or others, or are in a crisis or medical emergency situation. Provides intervention including, but not limited to, redirecting of patient and/or participating in restraint or seclusion as needed.

3. Assesses and interacts therapeutically with patients and families. Provides treatment that promotes patient dignity, independence, individuality, strengths, privacy, and choice. Demonstrates respect for cultural diversity and patient boundaries. Plans and facilitates social and didactic group activities. May participate in other rehabilitation and treatment programs.

4. Provides quality patient care by maintaining knowledge and skill level related to the symptoms and treatment of behavioral disorders relevant to position responsibilities and in accordance with state agency regulations. Maintains knowledge to identify types of medications commonly prescribed for patient group and the common side effects and adverse reactions of the medications.

5. Assists in the admission, discharge and transfer process of patients and completes required documentation in the patient medical record.

6. Position completes work under moderate supervision. Position interacts with all levels of clinical staff on assigned unit/program and members of the multidisciplinary teams, as well as patients, families, and medical and psychiatric physicians.

MINIMUM QUALIFICATIONS

Requires a Bachelor’s Degree in a behavioral health related field OR High School diploma or equivalent with 1 year of direct patient care in an inpatient behavioral health setting.

This should include but is not limited to experience in an inpatient psychiatric facility; assisting with personal grooming and other activities of daily living; conducting educational, recreational and skills groups appropriate to current patient population; creating, maintaining, and encouraging an inpatient therapeutic milieu; maintaining observation precautions and applying non-violent de-escalation interventions in crisis situations; recognizing the common symptoms of mental illness such as depression, psychosis, mood dysregulation, substance abuse, maladaptive behavior, and anxiety; understanding how symptoms are related the patient’s mental illness diagnosis and providing ordered treatment interventions appropriate to the diagnosis. Such experience is commonly achieved in care of patients in psychiatric acute care hospitals, inpatient psychiatric facilities and State hospital programs. Some outpatient programs, therapeutic group home and residential programs may meet the experience criteria. Concentration on skills and experiences demonstrating competence in building therapeutic rapport, developing collaborative relationships with the multidisciplinary team, de-escalation techniques and limit setting.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Basic Life Support (BLS) certification is also required.

Meets age requirement as specified by state agency.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of diverse backgrounds and age and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses company's data systems to document pertinent medical information.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

Required – High school diploma

Preferred – Completion of a formal medical assistant training program.

Work Experience

Required – Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision

Certifications

Required – Medical Assistant Certification

Basic Life Support (BLS) from the American Heart Association

Knowledge Skills and Abilities (KSAs)

• Clinical knowledge.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Strong interpersonal and customer service skills.

Job Duties

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as assigned.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of various backgrounds and age and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses company's data systems to document pertinent medical information.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

• Required - High School Diploma/GED
• Preferred - Completion of a formal medical assistant training program.

Work Experience

• Required - Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision

Certifications

• Required - Medical Assistant Certification
• Required - Basic Life Support (BLS) from the American Heart Association

Knowledge Skills and Abilities (KSAs)

• Clinical knowledge.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Strong interpersonal and customer service skills.

Job Duties

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment
• Provides excellent patient service through effective communication both over the phone and in person
• Completes appropriate documentation including patient registration if necessary
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Performs other duties as assigned
• Complies with all policies and standards

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

Duties performed routinely require exposure to blood, body fluid and tissue. The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of various backgrounds and age and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses company's data systems to document pertinent medical information.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

• Required - High School Diploma/GED
• Preferred - Completion of a formal medical assistant training program.

Work Experience

• Required - Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision

Certifications

• Required - Medical Assistant Certification
• Required - Basic Life Support (BLS) from the American Heart Association

Knowledge Skills and Abilities (KSAs)

• Clinical knowledge.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Strong interpersonal and customer service skills.

Job Duties

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment
• Provides excellent patient service through effective communication both over the phone and in person
• Completes appropriate documentation including patient registration if necessary
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Performs other duties as assigned
• Complies with all policies and standards

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

Duties performed routinely require exposure to blood, body fluid and tissue. The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Hours of Work :

36

Days Of Week :

3 days

Work Shift :

12X3 Mid/Evening (United States of America)

Job Description :

Job Family:

☒ Nursing

Job Title:

STAFF NURSE - 0635

Reports To:   

• Nurse Manager

• All Staff Nurses have a reporting relationship (direct or indirect) with the CNO.

Inclement Weather Status:

☒ Required to report to work

Category B: Employee with Patient Care Impact

FLSA: Non-Exempt

Job Purpose:

• In this highly technical, fast-paced, and challenging nursing position, you'll work with multidisciplinary team members to provide our patients the best care. You'll be at the heart of our patient-centered care, valued for your compassion as you continually strive to improve the patient experience. With clear communication and dedication to building relationships that promote a collaborative environment, you'll be accountable for your performance and empowered to take initiative for your professional growth - while being engaged and eager to build a winning team.
• Registered Nurse (RN) renders highly professional and technical nursing care to assigned patients. Provides direct and indirect patient care using the nursing process (assessment, planning, implementation, and evaluation). Directs and supervises other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with unit standards of care.
• Supports the mission, vision, values and strategic goals of Methodist Health System.

Job Requirements:
• Graduate of an accredited school of professional nursing. BSN Preferred
• Current license to practice professional nursing in the state of Texas
• Current Basic Life Support Certification
• Additional certifications as required by department

Related Work Experience and Other Skills:
• Knowledgeable about hospital policies, procedures, and nursing care standards and utilizes these when providing nursing care.

• Work experience: Minimum 12 months RN experience or completion of Nurse Residency Program

• Works with confidential material

Job Responsibilities:
• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team

Job Roles:

• Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
• Assumes responsibility for the nursing components of the patient/family/significant other educational processes.
• Communicates to the team, co-workers, patients, and family members and evaluates understanding of informational manner.
• Creates and maintains a safe and therapeutic environment for patients, self, coworkers, and facility.
• Ensures complete, accurate, and timely written communication of patient information.
• Provides a therapeutic environment through safe, accurate, and timely medication and IV administration.

• Takes personal responsibility and initiative for performance and for professional growth and development.
• Utilizes the nursing process to ensure quality patient care is provided throughout the episode of care.
• Other duties as assigned

Age-Specific Care Considerations:

Vary Based on Specialty

Physical Demands and Work Environment:

Physical Factors (% of Time):
•20 - Standing Stationary
•60 - Standing/Moving About
•15 – Sitting
•2 – Climbing
•20 - Bending (stooping/crouching)
•2 – Kneeling
•1 – Crawling
•30 – Reaching
•90 – Handling
•90 – Talking
•0 - Driving
•15 – Smelling

Hearing (% of Time):
•100 - Normal Noise Level
•0 - Occasional Loud Noise
•0 - Constant/Very Loud Noise
•0 - Constant Low Level Noise

Hazardous Conditions (% of Time):
•5 - Respiratory Irritants
•50 - Skin Irritants
•50 - Allergic Irritants
•50 - Wet Work – Hands
•1 - Wet Work – Feed
•0 - Operation of Heavy Equipment
•0 - Climbing of Ladders
•0 - Working in High Places
•50-75 - Use of Electrical Equipment
•25-50 - Use of Sharp Utensils
•80 - Exposure to Blood and Body Fluids

Carrying (% of Time):
•50 - Up to 10 Lbs
•30 - 10-20 Lbs
•10-30 - 20-50 Lbs
•10 - 50-100 Lbs
•0 - 100+ Lbs

Lifting (% of Time):
•45 - Up to 10 Lbs
•30 - 10-20 Lbs
•10-30 - 20-50 Lbs
•10 - 50-100 Lbs
•0 - 100+ Lbs

Push/Pull (% of Time):
•10 - Up to 10 Lbs.
•10 - 10-20 Lbs
•30 - 20-50 Lbs
•10 - 50-100 Lbs
•10 - 100+ Lbs

Visual Demands (Yes or No):
•Yes/No - Vision Essential
•Yes/No - Vision Not Essential

Environmental Demands (% of Time):
•100 – Indoor
•0 – Outdoor
•0 - Hot Environment
•0 - Cold Environment
Other (% of Time):
•10 - Visual Strain

Methodist Southwest Medical Center, previously known as Methodist Charlton Medical Center, is a 314-bed, full-service, acute care teaching hospital that serves Cedar Hill, DeSoto, Duncanville, Lancaster, and Glen Heights in southwestern Dallas County. In addition to the new 40,000-square-foot expansion of the emergency department, we offer a newly renovated intensive care unit, labor and delivery unit, and interventional radiology suite; a Level III Trauma Center, a Level II Neonatal Intensive Care Unit, and the Dr. Stephen and Marilyn Mansfield Oncology Unit. We have been recognized for excellence in cardiac catheterization, electrophysiology, open heart surgery, and STEMI care, stroke care, hip and knee joint replacement, women and children’s services, and more. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups.

Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital
• Get With The Guidelines® Gold and Gold Plus awards from the American Heart Association
• Great Place to Work Certified 2026-2027
• Glassdoor’s Best Places to Work; Best Places to Work in Healthcare, Biotech & Pharma; and Best-Led Companies 2025 & 2026
• TIME’s Best Companies for Future Leaders 2025 & 2026
• Newsweek’s America’s Most Admired Workplaces 2026
• Fortune Best Workplaces in Texas 2026
• Military Friendly Gold Employer 2025

We are so glad you are interested in joining Sutter Health!

Organization:

S3-Sutter Shared Services-Valley

Position Overview:

Prepares and maintains financial statements and reporting requirements across the finance organization. Identifies and interprets financial trends, income statement variances and events that impact financial performance or reporting. Corrects and guides other team members as to reporting and audit needs; provides direction and training as needed for procedures, new programs, or processes. Communicates frequently with team leads, department leaders and other employees to explain reports.

Job Description:

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.

• Bachelor's in Finance, Accounting, Business or related field

TYPICAL EXPERIENCE:

• 5 years recent relevant experience,

SKILLS AND KNOWLEDGE:

• In-depth working knowledge of accounting and/or finance
• In-depth working knowledge of financial analysis and reporting methodologies
• In-depth working knowledge of data warehousing and relational database systems
• Knowledge of basic accounting principles, including generally accepted accounting principles (GAAP)
• Knowledge of policies, practices and procedures
• Familiarity with performance metrics and ability to meet identified targets
• Familiarity with Office of Statewide Health Planning and Development (OSHPD) Chart of Accounts is preferred
• General understanding of Enterprise Resource Planning (ERP) systems enabling technologies (e.g. contact center technologies) is beneficial
• Ability to learn new applications/software systems effectively and efficiently
• Ability to translate data analysis into suitable reports for presentation
• Ability to perform data analysis on complex data sets
• Strong analytical and problem-solving skills
• Excellent project management, planning, and forecasting skills
• Ability to provide constructive feedback to team members to support continuous improvement
• Ability to process requests consistently with high level of accuracy
• Ability to work with, train and coach other team members
• Ability to prioritize problems and promptly resolve or escalate when necessarStrong interpersonal skills with the ability to work with and collaborate
  Strong communication skills and have the ability to train others
• Strong time management skills and ability to manage individual assignments and complete duties within tight deadlines
• Demonstrated leadership skills and the ability to provide constructive feedback to team members to support continuous improvement
• Ability to communicate ideas both verbally and written to influence others using one-on-one contact, formal presentations, and group discussions
• Ability to recognize the appropriate style, level of detail, and message for the audience
• Effective internal consulting skills along with the ability to positively influence others in a desired direction to achieve identified outcomes without direct lines of authority
• Requires the ability to work with and maintain confidential information
  
  These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $106,745.60 to $160,118.40 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Location:

ProMedica Toledo Hospital - Harris McIntosh Tower

Department:

Infant Monitor Program

Weekly Hours:

24

Status:

Part time

Shift:

Days (United States of America)

Job Summary:

Registered Nurses at ProMedica serve in a vital role in our health system.

In this role as an Intensive Outpatient Program RN, you will work with physicians to develop behavioral health treatment plans, manage medication and assess holistic patient needs.

You will respond to emergencies and complete any necessary documentation.

The above summary of accountabilities is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

REQUIREMENTS

• Education: Degree in the field of nursing from a professional nursing school or university.

• Years of Experience: 1- 2 years’ experience in ambulatory care, acute care pediatric, or psychiatric nursing.

• License: Ohio Board of Nursing

• Certification: CPR

PREFERRED REQUIREMENTS

• Education: Graduate of professional school of nursing.

• Skills: Must have strong organizational, computer and communication skills. Requires independent judgment and problem-solving abilities and effective interpersonal skills to interact both in person and by phone. Must keep patient information confidential as required by HIPAA and other research related requirements.

• Years of Experience: 2-4 years’ experience in ambulatory care, acute care pediatric nursing, or psychiatric nursing.

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [email protected]

Equal Opportunity Employer/Drug-Free Workplace

Employment Type:

Part time

Shift:

Rotating Shift

Description:

Customer Service Assistant

Department: Reception Services

Location: Trinity Health Ann Arbor

Total Rewards and Benefits:

• Competitive compensation, DAILYPAY
• Benefits effective Day One! No waiting periods.
• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability
• Retirement savings plan with employer match and contributions
• Opportunity for growth and advancement throughout Trinity Health
• Tuition Reimbursement

Position Purpose:

Maintain a safe and secure environment while projecting a professional image when greeting patients, visitors and staff. Complete a diverse range of administrative tasks such as answering the telephone and accessing patient information via computer and census sheet. Enhance hospital experience for patients, families and visitors by performing guest relation functions that ensure the highest standard of service, including help, guidance, direction, response to routine requests for information and on occasion, escort as requested.  

Status Available: Part-time, 24 hours/week

Required Qualifications:

Education:

• High School diploma or GED equivalent.

Experience:

• Computer/typing skills necessary to navigate Health Quest and the visitor management system.   
• Interpersonal skills necessary to effectively communicate with diverse group of internal/external callers, patients, visitors and staff, at times dealing with sensitive and/or confidential situations.  

Physical and Mental Requirements and Working Conditions:

• Demonstrate sensitivity and responsiveness to differences in ethnic and cultural customs, perceptions, and communications. 
• Demonstrate sensitivity and responsiveness to the various medical, emotional, and mental health needs of all patients, staff and visitors. 
• Respond appropriately to various levels of stressful situations and maintain emotional intelligence. 

What you will do:

• Respectfully and promptly, make eye contact, and smile when greeting patients and visitors using standard customer service scripting; direct them to appropriate areas.  Know how to access patient location information on the computer.  Escort patients when needed or requested. ​
• Offer assistance for wayfinding, parking validation, deliveries and other requested information including information regarding hospital services for patients, family members and visitors.   
• Call for taxi or shuttle service for patients/families when needed.   
• Assist visitors/families during emergencies which may include fire, natural disasters and patient/family situations. 
• Oversee the immediate environment and report any suspicious activity or individuals to Security. 
• Keep area stocked with supplies as needed. 
• Responsible for signing out/in your radio daily and for the loss or damage of radio equipment. 
• Responsible for keeping up with all department and hospital information and updates. 
• Responsible for utilizing When-to-Work to document changes to your work schedule including proper recording in the exception log.  
• Responsible for after-hours operation of the visitation management system. 
• Access Health Quest to obtain patient room information for visitors 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

10466 Enterprise Revenue Cycle - Washington County WI ArrivalPart timeYes20

Hartford Hospital imaging check-in, switchboard and emergency department registration. Hours are a two week rotation; First Week Sunday 12pm-6pm, Tues 2:30pm-10pm, Thurs 2:30pm-10pm; 2nd week, Tuesday 2:30pm, Thursday 2:30pm-10pm, Sat 6am-12pm. Every other weekend. Mandatory one or two holidays per year.

Pay Range:

$20.80 - $31.20

A Patient Service Representative (PSR) is often a patient’s first impression of Advocate Health and frequently is the starting point and foundation for all Revenue Cycle functions. That work includes complete and accurate capture of information related to patient demographics, insurance coverage, and patient financial responsibility. The PSR helps prevent the loss of revenue and impacts operating margins through the accuracy and timeliness of their workflows. The PSR ensures mandated regulations are followed and patient satisfaction is optimized. The PSR plays a crucial role in connecting a variety of departments for the overall success of the patient’s experience and the organization’s financial success. Often works without direct supervision present.

Major Responsibilities:

• Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization’s accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. 

• Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). 

• Knows insurance basics and recognizes commercial and government plans. Understands which plans Advocate Health contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates. 

• Has knowledge of which rules, forms and questions must be enforced to make sure Advocate Health remains compliant with government agencies and regulations. Examples are HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as required. 

• May schedule patient appointments: may also coordinate cancellations, reschedules, wait list requests, and recall requests. Provides accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. 

• Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Offers various assistance to patients to include arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. 

• Monitors and works assigned electronic health record work queues, following the department’s approved process. 

Licensure, Registration, and/or Certification Required:

• ​​None 

Education Required:

• ​​High School Graduate. ​ 

Experience Required:

• None

Knowledge, Skills & Abilities Required:

• Demonstrate the Advocate Health purpose, values and behaviors. 

• Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to handle large workloads with many interruptions in a fast-paced environment without direct supervision. 

• Strong attention to detail and accuracy. 

• Excellent customer service skills in a variety of situations. Must have excellent service recovery skills. 

• Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. 

• Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor. 

• Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan. 

• Interact with physicians and their staff to resolve issues related to patient care. 

• Collect and manage payments including cash payments and follow security related to cash handling. 

• Strong understanding and comfort level with computer systems. Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, internet browser and phone technology. 

• Understanding of basic medical and insurance terms and abbreviations typically used in the patient scheduling and registration process. 

• HIPAA-compliant and knowledgeable of applicable state and federal rules/regulations. Ability to handle sensitive and confidential information according to internal policies. 

• General understanding of health insurance: Medicare, Medicaid, managed care, and commercial payers. Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements. 

• Excellent organizational skills. 

• Demonstrated ability to effectively act as a resource to other staff. 

Physical Requirements and Working Conditions:

• ​​​This position may require travel, therefore, will be exposed to weather and road conditions. 

• Responds quickly to patient medical status and emergency situations occurring in clerical areas. 

• CPR certification may be required based on service location. 

• Notary training/licensure may be required as appropriate for service line and/or facility. 

• Operates all equipment necessary to perform the job. 

• Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients. 

• Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday. 

• Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. Must be able to push/pull up to 50 lbs. with assistance. Occurs when moving equipment, supplies and/or when transporting patients through doorways, ramps and elevators. 

• Escorts patients to nursing units or outpatient departments as necessary. 

• Sensory requirements include vision, hearing and touch. Must also be able to speak clearly. 

• Must be able to use hands with fine motor skills for keyboard data entry. 

• May be asked to work a flexible schedule at times to meet the needs of the department. 

Preferred Job Requirements:

Experience Required:

• ​​ Preferred: experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, Internet and phone technology. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

36918 High Point Medical Center - Cardiac Cath LabFull timeYes40

Rotating 4-10 hour days with rotation of on call

Pay Range:

$35.50 - $53.25

EDUCATION/EXPERIENCE:

• Graduate of an accredited School of Nursing or Allied Health Technology; i.e., Radiologic Technology, Respiratory Therapy, etc.
• Graduate of Cardiovascular Interventional Program or minimum of two years of experience as a Cardiovascular Specialist

LICENSURE, CERTIFICATION, and/or REGISTRATION:

• Registered with and certified by the ARRT or current license as a Registered Nurse in applicable state
• Registry or license as it pertains to Allied Health field of expertise

ESSENTIAL FUNCTIONS: (Please list 10-12 accountabilities with no bullet points)

1. Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building. Following hospital policies and procedures. Following departmental policies and procedures. Contributing to the overall quality of services. Assuming responsibility for keeping informed about changes in policies and procedures.

1. Ensures readiness of emergency equipment and supplies, recognizes, and reacts appropriately to potential emergency situations. Checking readiness of supplies and equipment for emergency cases. Applying knowledge of illness, injury and disease assessment process and recognizing those symptoms needing immediate intervention. Recognizing when a situation is critical and requires immediate attention. Initiating call/codes or contacts appropriate resources needed to provide or obtain emergency services. Providing emergency assistance as required and/or directed by the appropriate authority or emergency team leader. Remaining up-to-date on ACLS/BCLS.

1. Maintains a safe and therapeutic environment to patients, self, co-workers and facility. Maintaining IV fluids, stock drugs, emergency drugs and controlled substance, auditing amounts, expiration dates and reporting such findings to Pharmacy. Safeguarding the rights of patients and hospital personnel to privacy by judiciously protecting information of a confidential manner. Providing patient comfort. Demonstrating safety consciousness through knowledge and adherence to safety standards. Applying knowledge of safe and effective use of equipment. Demonstrating proper technique and calibration of equipment when performing daily checks. Maintaining a safe and therapeutic physical environment and minimizing risk of injury by promoting fall precautions, use of side rails and other safety practices. Reporting any equipment malfunction. Operates all equipment needed for any aspect of invasive or interventional cardiology, including IABP. Prepares medications and checks emergency equipment for proper function prior to initiation of catheterization. Operation and quality control of all radiographic equipment. Maintains a good working knowledge of all equipment utilized to ensure continuous effective operations of the facility. Maintains working knowledge of the principles, practices, and procedures involved in the operation of radiographic and fluoroscopic cardiac catheterization equipment. Works within required regulations for radiation safety and protection, involving all personnel and patients. Consistently utilizes Universal Protocol.

1. Maintains files and compiles records according to procedure as required for accurate and current departmental records and/or reports. Creating, maintaining and documenting, via electronic information systems, accurate records, files and logs for departmental records. Entering correct patient data, assigning appropriate charges for exams and recording/collecting data for Quality Assurance monitors. Percentage of error within acceptable standards. Ensuring complete, accurate and timely written communication of patient information. Completing documentation on appropriate forms, i.e., Cath Lab, nursing notes, Patient/Family Education Documentation Form, narcotic sheet, Code Blue sheet, etc. Completing consistently all parts of documentation system per hospital/unit policies. Understanding of HeartLab archiving equipment

1. Communicates to the team, co-workers, patients and family members in an effective positive and professional manner. Communicating information to patients and family members and evaluating understanding of information provided, i.e., diagnostic tests, special procedures, etc. Promoting a cooperative working environment by utilizing therapeutic communication skills. Communicating and addressing conflicts with appropriate personnel, utilizing listening skills and showing sensitivity. Promoting customer satisfaction by being responsive to patient and family needs. Communicating expectations to assigned team members with tact, and in a clear, concise and thorough manner .Ensuring that critical patient information and data is communicated effectively across the continuum of care .Developing and maintaining communication with others to effectively plan and coordinate activities, maintaining workflow, responding quickly to requests and keeping others informed of work progress. Performs other duties as assigned or needed to meet the needs of the department/organization. Utilizing Universal Protocol process for patient ID, procedure, etc.

1. Provides coverage for 24-hour emergency call for Cardiac Cath Lab. Rotating on call responsibilities with other staff members. Responding in a timely fashion (within 25 minutes) to emergency calls. Facilitating activities between departments to ensure prompt patient care.

1. Administers patient care as mandated by licensure, certification or registration. Monitoring patient to insure physiologic stability throughout the procedure. Utilizing advanced knowledge to properly administer prescribed medications and treatments under the direct supervision of the physician. Performing and assisting in procedures using skilled techniques. Evaluating patient prior to procedures, checking for appropriate consent and patient ID reporting any alarming patient conditions, explaining the procedure to patient, answering and/or researching patient questions. Positioning patient properly and/or comfortably, attaching protective, diagnostic and/or monitoring devices properly. Assessing the patient's physical needs .Evaluating effectiveness of nursing intervention. Carrying out physician orders.

1. Provides instruction, education and consultation to co-workers, new employees and trainees. Participating in Continuing Education lectures and meetings. Providing educational support for co-workers. Participating in the instruction and orientation on proper techniques, procedures and use of equipment. Attends 80% of in-services. Maintains competencies (hospital and departmental)

1. Performs and maintains competency for point of care testing as assigned .Ensuring compliance with NCBH polices and applicable state and federal regulations. Maintaining annual competencies – written and observed. Participating in daily EQC when assigned and covers absences as needed. Documenting appropriately POCT data in SENSIS (Cardiac Cath Lab)

1. Ensures age/developmentally appropriate patient procedures are provided in accordance with Age-Specific Care Guidelines for the specific age groups served. Demonstrating knowledge of physical, motor/sensory, mental, psychosocial, safety and developmental factors in the Age-Specific Care Guidelines. Integrating Age-Specific Care knowledge in assessing patient needs and in planning, prioritizing, delivering and documenting patient care. Communicating information, education, and patient needs sensitive to age and development level of the individual patient/family. Maintaining competence related to age-specific patient care by regularly updating knowledge of growth and development, the aging process and strategies to meet related needs.

SKILLS & QUALIFICATIONS:

• CPR certification
• ACLS certification within 90 days
• Able to communicate on a professional level with physicians, nurses and other ancillary professional staff when discussing patient care, procedures or problems
• Able to comprehend instructions
• Able to obtain/communicate information to patients of varying age group and at their level of comprehension.
• Analytical skills necessary for problem assessment and solution with schedules and equipment.

WORK ENVIRONMENT:

• Moderate noise environment

• May be exposed to infections and contagious diseases

• Regularly exposed to risk of blood borne diseases

• Frequently exposed to radiation hazards

• Exposed to a variety of electro-mechanical hazards

• May be exposed to odorous/toxic chemical

• Subject to injury from moving parts of equipment

• May be exposed to/occasionally exposed to patient elements

• Subject to varying and unpredictable situations

• Handles emergency and crisis situations

• Subject to many interruptions

• Subject to irregular hours

• Occasional pressure due to multiple calls and inquiries

• Occasional exposure to unpleasant patient or unit elements

• May perform emergency care

• Contact with patients under a wide variety of circumstances

PHYSICAL REQUIREMENTS:

Amount of time spent performing the following activities:

0%

35%

65%

to

to

to

35%

65%

100%

N/A

Activity

x

Standing

x

Walking

x

Sitting

x

Bending

x

Reaching with arms

x

Finger and hand dexterity

x

Talking

Hearing

x

Seeing

x

Lifting, carrying, pushing and or pulling:

x

20 lbs. maximum

x

50 lbs. maximum

x

100 lbs. maximum

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday.  This career site is for external applicants only.

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. 

If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

Kalamazoo-601 John St.-North Pavilion (North Campus)

Title

Full Time - Medical Assistant - OB/GYN - Paw Paw, Centre Street, and Kalamazoo clinical locations

Working under provider’s direction provides general nursing functions for the practice. Records vital signs, immunizations, provides initial patient assessment, obtains concise patient history, and provides various clinical information and support to providers. Processes and posts information to patient’s chart, educates patients and families regarding medications, treatments and care, and referrals. Employees providing direct patient care must demonstrate competencies specific to the population served.

• High school diploma or general education degree (GED) required

MUST MEET ONE OF THE FOLLOWING:

• Successful completion of an accredited medical assistant program
• CMA/CCMA/RMA certified
• Meet eligibility requirements to take CMA/RMA and must be obtained within 6 months of hire
• Note: Vocational Coordinator to determine eligibility requirements for CMA or RMA within 6 months.

Responsibilities:

• BLS certification is required within 90 days of hire/transfer.

• Knowledge of clinical skills as required with Medical Assistant Certification/Registration.

• Effective problem-solving and prioritization skills.

• Must possess excellent interpersonal skills and process information in a confidential manner.

• Must be able to communicate clearly and effectively with patients, doctors and other staff.

• Ability to maintain patient confidentiality.

• Ability to work independently and function as an integral team member with other healthcare professionals.

• Must have personal computer skills with EMR experience highly desirable and the ability to input and retrieve data from the organization's computerized systems.

• Must have excellent verbal and communication skills.

• Ability to maintain positive customer service.

• Ability to establish effective working relations with physicians, office staff, and employees in a team environment.

• Must maintain the highest level of confidentiality.

• Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time.  Involves considerable standing or walking, regular lifting of light-weight objects (i.e., 20 pounds or less) and assisting with heavier tasks such as assisting in lifting and moving patients. Minor straining or fatiguing positions must be assumed, and some fatiguing physical motions are required.

• Prepares patient for examination including patient assessment, histories, vital signs, medication reconciliation, and routine testing of hearing, vision or other.

• Document pertinent information in chart.

• Maintains documentation standards and reviews chart prior to appointment to assure requests and documents are in place.

• Administer treatments as requested by the physician.

• Obtain specimens for urine testing, phlebotomy, etc.

• Performs laboratory tests as directed by the physician.

• Accurately documents required information in patient charts.

• Set up and assist physician with procedures (laceration repair, pap/pelvic, etc.).

• Schedule outside tests or procedures for patients in other departments of facilities such as x-ray, MRI, etc.

• Prepares patients for tests/procedures by providing appropriate instructions.

• Coordinate admissions, referrals, call in prescriptions, etc.

• Stock exam rooms with supplies as needed.

• Conduct day to day inventory of supplies and report items to be ordered.

• Assist in the scheduling of appointments in EMR system as required.

• Able to screen calls and determine urgency, necessity of appointments or whether phone advice is sufficient.

• Assists in completion of misc. patient forms (Worker Compensation, Disability, etc.)

• Attend staff, educational or other meetings as required.

• Performs other related duties as assigned by nurses, practice manager, or physician.

Shift

First Shift

Time Type

Full time

Sign-On Bonus

External Candidates Only: Up to $1,500.00

Retention Bonus

External Candidates Only, $1,500.00

Scheduled Weekly Hours

40

Cost Center

8700 Bronson Obstetrics And Gynecology - Cent (BMH)

Agency Use Policy and Agency Submittal Disclaimer

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of various backgrounds and age and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses company's data systems to document pertinent medical information.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

Required – High school diploma

Preferred – Completion of a formal medical assistant training program.

Work Experience

Required – Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision

Certifications

Required – Medical Assistant Certification

Basic Life Support (BLS) from the American Heart Association

Knowledge Skills and Abilities (KSAs)

• Clinical knowledge.

• Proficiency in using computers, software, and web-based applications.

• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.

• Strong interpersonal and customer service skills.

Job Duties

• Supports the patient and provider throughout the patient visit.

• Ensures the patient and provider are prepared for the visit.

• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.

• Provides excellent patient service through effective communication both over the phone and in person.

• Completes appropriate documentation including patient registration if necessary.

• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.

• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

• Performs other related duties as assigned.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of various backgrounds and age and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses company's data systems to document pertinent medical information.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

• Required - High School Diploma/GED
• Preferred - Completion of a formal medical assistant training program.

Work Experience

• Required - Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision

Certifications

• Required - Medical Assistant Certification
• Required - Basic Life Support (BLS) from the American Heart Association

Knowledge Skills and Abilities (KSAs)

• Clinical knowledge.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Strong interpersonal and customer service skills.

Job Duties

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment
• Provides excellent patient service through effective communication both over the phone and in person
• Completes appropriate documentation including patient registration if necessary
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Performs other duties as assigned
• Complies with all policies and standards

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

Duties performed routinely require exposure to blood, body fluid and tissue. The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

At Houston Methodist, the Executive Dietetic and Fitness Specialist PRN position provides expert assessment and guidance in alignment with the standards of the Academy of Nutrition and Dietetics (AND). The Executive Dietetic and Fitness Specialist PRN position evaluates clients' nutritional and fitness status using evidence-based assessment tools and delivers personalized plans that support long‑term wellness and performance. This position utilizes medical nutrition therapy to treat adult patients with complex comorbidities, manage high-demand executive clients requiring scalable, time-efficient interventions, and support performance athletes seeking optimization of recovery, endurance, strength, and competitive output. The Executive Dietetic and Fitness Specialist PRN position also contributes to department planning, instruction, evaluation, and continuous quality improvement within Houston Methodist's Executive Health programs.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section

EXPERIENCE

• Completion of dietetic internship accredited by the Academy of Nutrition and Dietetics
• One year of clinical nutrition experience
• Clinical nutrition experience in an academic medical center or large hospital preferred
• Wellness and fitness experience preferred

LICENSES AND CERTIFICATIONS
Required

• LD - License Dietitian, State Licensure - Texas Department of Licensing and Regulation_PSV and
• RD - Registered Dietician (CDR) - Commission on Dietetic Registration_PSV and
• One of the following specialty certifications: Certified Personal Trainer (CPT) by the NASM (National Association of Sports Medicine) or ACSM (American College of Sports Medicine) or American Council on Exercise (ACE) within 6 months

KNOWLEDGE AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Ability to handle and prioritize multiple tasks and function calmly in stressful situations, including handling of, or exposure to, confidential, sensitive information
• Working knowledge of computer programs, including but not limited to, Microsoft Office products
• Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Leads personalized discussions with clients, integrating active listening and patient education to develop comprehensive, sustainable lifestyle strategies.
• Promotes effective team dynamics using ICARE Values, compassionate communication, and peer-to-peer accountability to sustain a positive department culture.
• Serves as a resource for nutrition inquiries while upholding Houston Methodist and industry standards of professional ethics.

SERVICE ESSENTIAL FUNCTIONS

• Performs a variety of health assessments and screenings, utilizing evidence-based knowledge to interpret results and deliver high‑impact educational content focused on nutrition, metabolic health, fitness and longevity.
• Designs nutrition plans, and provides actionable recommendations that support overall health, wellness and longevity goals.
• Supports enhancement of the overall executive health experience by anticipating client needs, streamlining services, and applying best practices in a concierge-level setting.
• Manages nutrition and lifestyle interventions for adult patients with complex comorbidities—including but not limited to cardiometabolic disease, diabetes, obesity, hypertension, dyslipidemia, gastrointestinal disorders, endocrine dysfunction, and musculoskeletal conditions—ensuring plans are clinically appropriate, safe, and aligned with overall medical management.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Collaborates with department physicians to align nutrition, wellness and fitness strategies with medical care plans.
• Documents all assessments, findings, and client education clearly and accurately in the EMR, maintaining confidentiality, consistency, and alignment with organizational policies and standards.
• Proactively identifies opportunities for corrective action and process improvement within the department. Contributes to meeting department targets for quality and safety measures.

FINANCE ESSENTIAL FUNCTIONS

• Works efficiently to optimize daily schedule to support productivity and revenue goals.
• Provides an unparalleled service experience for executive clients.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Seeks opportunities to identify self-development needs and takes appropriate action.
• Ensures own career discussions occur with Leadership and updates My Development Plan (MDP) on an ongoing basis.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: No
• Business professional: Yes
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes




Work Shift:

1 - Day (United States of America)



Job Category:

Clinical

Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.


Houston Methodist is an Equal Opportunity Employer.

We are so glad you are interested in joining Sutter Health!

Organization:

SGMF-Sutter Gould Med Foundation

Position Overview:

Supervises and oversees the day-to-day operations, staffing and staff coverage, overall staff performance to goals, staff and patient safety and services. Ensures consistent delivery of high-value, quality care to all patient populations served. Establishes work priorities, and assists staff in resolving operational issues/problems. Implements and enforces adherence to department, affiliate, operating unit, and/or system standards, policies and procedures, applicable regulatory standards, laws and regulations Identifies and implements cost savings and best practices, using Lean or other process improvement methods and concepts. Collaborates with others to coordinate services, streamline and standardize work flows and procedures, and/or drive positive outcomes.

Job Description:

EDUCATION:

• HS Diploma or General Education Diploma (GED)

TYPICAL EXPERIENCE:

• 5 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

• Knowledge of medical office workflows and processes.
• Ability to establish and maintain cooperative working relationships with physicians and care providers.
• Solid understanding of operations and workflows and how department’s process/workflow impacts other flows or departments.
• Knowledge and understanding of applicable local, state, federal and other laws, regulations and requirements impacting department operations.
• Leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.
• Demonstrated ability to identify and resolve technical and operational issues problems as guided by policies, and procedures, or guidance from leadership.
• Project planning, leading and implementation skills.
• Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives.
• Demonstrates ability to handle confidential and sensitive issues.
• Verbal and written communication and interpersonal skills.
• Ability to handle difficult circumstances and make sound business decisions with little direction.
• Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities.
• Demonstrates organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service/achieving business results.
• Demonstrates commitment to providing exceptional customer service and responding to customer needs/requests in a prompt, courteous manner.
• Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences.
• Ability to use essential software and applications associated with the role’s duties and responsibilities.
• Knowledge of applicable local/state/federal laws in the field of expertise.

TRAVEL:

• Travel required as needed between Stockton and Tracy locations.

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $80,184.00 to $120,286.40 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

CPMC-California Pacific Med Center Davies

Position Overview:

Serves as the face to face point of contact for patients. This job is intended for use by positions employed by a hospital. Obtains all necessary information to register and financially clear patients. Greets patients/family members and obtains and/or verifies relevant information in the process of registering financially clearing patients for service delivery. Enhances the patient experience throughout all patient interactions by serving as the customer service point of contact at the point of service by demonstrating knowledge of Sutter's Health system and service offerings.

Job Description:

EDUCATION:

• HS Diploma or General Education Diploma (GED)

TYPICAL EXPERIENCE:

• 1 year of recent relevant experience.

SKILLS AND KNOWLEDGE:

• General knowledge of patient access, financial counseling, functions in acute, and non-acute settings.
• Working knowledge and understanding of insurance and medical terminology.
• Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws knowledge.
• Time management skills and the ability to manage frequent in-person patient contacts while effective maintaining and documenting data in the patient registration systems.
• Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently.
• Possess verbal and written communication and active listening skills.
• Accuracy and attentiveness to detail.
• Decision making and problem-solving skills.
• Must be able to work concurrently on a variety of tasks/projects in diverse environment.
• Ability to meet or exceed targeted customer service, productivity and quality standards.
• Computer proficiency skills.
• Requires the ability to work with and maintain confidential information.

Job Shift:

Days

Schedule:

Short Hour

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirements:

Saturday

Benefits:

No

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

8

Employee Status:

Short Hour

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $35.08 to $49.10 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

ABSMC-Ashby Campus

Position Overview:

Provides a secure and safe environment that allows patients, visitors, physicians, personnel and volunteers to deliver or receive quality services with minimal threats against their personal well-being and property. Is responsible for patrolling and monitoring facility premises, observing and reporting suspicious and unauthorized activities, and unsafe conditions. Is responsible for access control, control of keys and emergency response and notification. Renders assistance and security related services to staff, physicians, patients, and visitors, including monitoring and restraining violent patients. Documents incidents relative to the facility and coordinates with local law enforcement agencies.

Job Description:

JOB ACCOUNTABILITIES:
SITE SECURITY:
•

• Conducts interior and exterior patrols to identify risks, deter criminal activity, and prevent fire, theft, misuse, and vandalism of property.
• While on patrol, inspects doors, windows, locks, and access points to ensure facility security; observes and assesses behavior to identify activity detrimental to the organization.
• Secures or unlocks facility doors/entrances at specified times.
• Inspects all elevators and interior fire escape stairwells reporting any identified discrepancies to the facilities operations and/or maintenance department personnel.
• Monitors surveillance equipment, inspects buildings, equipment, garages and access points, and prevents losses and damages by reporting irregularities.
• Responds to emergency codes, fire drills, and alarms.
• Provides security education and may conduct fire drills as instructed by leadership.
• Escalates appropriately, any issues with access control systems.

• Maintains awareness of patient privacy and HIPAA requirements during all security activities, ensuring confidential information is not inadvertently accessed or disclosed.
• Monitors and controls access to security-sensitive areas as designated by organizational policy, including pharmacies, nurseries, behavioral health units, and restricted departments.

EMERGENT SITUATIONS:

• Responds to all emergency calls for assistance, including workplace violence, disturbances, combative patients, infant/child abductions, bomb threats, suspicious packages, evacuations, and chemical spills. 
• Employs verbal de-escalation and crisis intervention techniques as the primary response to agitated, disruptive, or potentially violent individuals.
• Removes and/or restrains individual(s) to a secure location, and if necessary, calls local authorities.
• Assists local authorities such as the police and fire department.

INCIDENT REPORTING:

• Reports unusual circumstances to the lead, supervisor, and/or manager.
• Documents observations, incidents, and witness statements clearly and accurately in accordance with departmental reporting standards.
• Completes accurate, detailed, clear and timely security incident reports; documenting all relevant observations, actions taken, and outcomes.

CUSTOMER SERVICE:

• Maintains a professional and service-oriented approach in all interactions with patients, visitors, physicians, volunteers, students, and staff.
• Acts as first point of contact regarding security assistance for staff and visitors.
• Answers general questions related to the property or security policies and procedures.
• Assists staff and visitors with lost and found items.
• Identifies individuals with special needs and provides appropriate assistance.
• Assists in resolving routine concerns for patients, visitors, and staff in a timely and effective manner.
• Provides wayfinding assistance and escort services for patients, visitors, and staff as needed, particularly during evening and overnight hours.

SECURITY OFFICERS ASSIGNED TO ACUTE FACILITIES:

• Provides a security presence within the emergency department for individuals, hospital personnel, County mental health personnel, and the general public.
• Accepts individuals who are on a 5150 hold from law enforcement and 1799 holds initiated by clinical staff.  Works with law enforcement to ensure that the individual is settled into the facility and appears to be relatively stable, prior to releasing the law enforcement officer to other duties.
• Assists in maintaining a safe and controlled environment in high-risk patient care areas, including behavioral health settings.
• Ensures the continued safety of patients, staff, and visitors.
• Maintains awareness of and responds to infant and pediatric security protocols, including abduction prevention procedures and Code Pink activation.
• Security staff shall primarily use verbal intervention skills to achieve this goal, but may use physical restraint, if reasonable and necessary.

EDUCATION:

HS Diploma or General Education Diploma (GED)

CERTIFICATION & LICENSURE:
PSO - Proprietary Private Security Officer

REGULATORY TRAINING REQUIREMENTS (CALIFORNIA BSIS) to be verified by hiring manager:

• 8 hours Power to Arrest and Use of Force
• 16 hours within 30 days
• 16 hours within 6 months
• Total 40 hours initial training
• 8 hours annual refresher

TYPICAL EXPERIENCE:
1 year recent relevant experience

SKILLS AND KNOWLEDGE:

• General knowledge of the usual duty requirements of a security officer with an emphasis on the physical and emotional maturity required for the high degree of judgment and diplomacy necessary to work efficiently in a healthcare environment.
• Must present as approachable, open, professional, and positive.
• Must be able to work collaboratively in a team environment with minimal supervision.
• Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
• Demonstrates the ability to follow established procedures and respond effectively to routine and emergent situations.
• Demonstrates cultural sensitivity and the ability to interact respectfully with diverse patient, visitor, and staff populations.
• Ability to write incident reports and read business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to solve practical problems and deal with a variety of variables, in situations where limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Job Shift:

Evenings

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $30.35 to $42.48 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

SEMC - Sutter Eden Medical Center

Position Overview:

Provides a secure and safe environment that allows patients, visitors, physicians, personnel and volunteers to deliver or receive quality services with minimal threats against their personal well-being and property. Is responsible for patrolling and monitoring facility premises, observing and reporting suspicious and unauthorized activities, and unsafe conditions. Is responsible for access control, control of keys and emergency response and notification. Renders assistance and security related services to staff, physicians, patients, and visitors, including monitoring and restraining violent patients. Documents incidents relative to the facility and coordinates with local law enforcement agencies.

Job Description:

JOB ACCOUNTABILITIES:
SITE SECURITY:
•

• Conducts interior and exterior patrols to identify risks, deter criminal activity, and prevent fire, theft, misuse, and vandalism of property.
• While on patrol, inspects doors, windows, locks, and access points to ensure facility security; observes and assesses behavior to identify activity detrimental to the organization.
• Secures or unlocks facility doors/entrances at specified times.
• Inspects all elevators and interior fire escape stairwells reporting any identified discrepancies to the facilities operations and/or maintenance department personnel.
• Monitors surveillance equipment, inspects buildings, equipment, garages and access points, and prevents losses and damages by reporting irregularities.
• Responds to emergency codes, fire drills, and alarms.
• Provides security education and may conduct fire drills as instructed by leadership.
• Escalates appropriately, any issues with access control systems.

• Maintains awareness of patient privacy and HIPAA requirements during all security activities, ensuring confidential information is not inadvertently accessed or disclosed.
• Monitors and controls access to security-sensitive areas as designated by organizational policy, including pharmacies, nurseries, behavioral health units, and restricted departments.

EMERGENT SITUATIONS:

• Responds to all emergency calls for assistance, including workplace violence, disturbances, combative patients, infant/child abductions, bomb threats, suspicious packages, evacuations, and chemical spills. 
• Employs verbal de-escalation and crisis intervention techniques as the primary response to agitated, disruptive, or potentially violent individuals.
• Removes and/or restrains individual(s) to a secure location, and if necessary, calls local authorities.
• Assists local authorities such as the police and fire department.

INCIDENT REPORTING:

• Reports unusual circumstances to the lead, supervisor, and/or manager.
• Documents observations, incidents, and witness statements clearly and accurately in accordance with departmental reporting standards.
• Completes accurate, detailed, clear and timely security incident reports; documenting all relevant observations, actions taken, and outcomes.

CUSTOMER SERVICE:

• Maintains a professional and service-oriented approach in all interactions with patients, visitors, physicians, volunteers, students, and staff.
• Acts as first point of contact regarding security assistance for staff and visitors.
• Answers general questions related to the property or security policies and procedures.
• Assists staff and visitors with lost and found items.
• Identifies individuals with special needs and provides appropriate assistance.
• Assists in resolving routine concerns for patients, visitors, and staff in a timely and effective manner.
• Provides wayfinding assistance and escort services for patients, visitors, and staff as needed, particularly during evening and overnight hours.

SECURITY OFFICERS ASSIGNED TO ACUTE FACILITIES:

• Provides a security presence within the emergency department for individuals, hospital personnel, County mental health personnel, and the general public.
• Accepts individuals who are on a 5150 hold from law enforcement and 1799 holds initiated by clinical staff.  Works with law enforcement to ensure that the individual is settled into the facility and appears to be relatively stable, prior to releasing the law enforcement officer to other duties.
• Assists in maintaining a safe and controlled environment in high-risk patient care areas, including behavioral health settings.
• Ensures the continued safety of patients, staff, and visitors.
• Maintains awareness of and responds to infant and pediatric security protocols, including abduction prevention procedures and Code Pink activation.
• Security staff shall primarily use verbal intervention skills to achieve this goal, but may use physical restraint, if reasonable and necessary.

EDUCATION:

HS Diploma or General Education Diploma (GED)

CERTIFICATION & LICENSURE:
PSO - Proprietary Private Security Officer

REGULATORY TRAINING REQUIREMENTS (CALIFORNIA BSIS) to be verified by hiring manager:

• 8 hours Power to Arrest and Use of Force
• 16 hours within 30 days
• 16 hours within 6 months
• Total 40 hours initial training
• 8 hours annual refresher

TYPICAL EXPERIENCE:
1 year recent relevant experience

SKILLS AND KNOWLEDGE:

• General knowledge of the usual duty requirements of a security officer with an emphasis on the physical and emotional maturity required for the high degree of judgment and diplomacy necessary to work efficiently in a healthcare environment.
• Must present as approachable, open, professional, and positive.
• Must be able to work collaboratively in a team environment with minimal supervision.
• Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
• Demonstrates the ability to follow established procedures and respond effectively to routine and emergent situations.
• Demonstrates cultural sensitivity and the ability to interact respectfully with diverse patient, visitor, and staff populations.
• Ability to write incident reports and read business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to solve practical problems and deal with a variety of variables, in situations where limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Job Shift:

Nights

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Friday, Monday, Thursday

Weekend Requirements:

Saturday, Sunday

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $30.35 to $42.48 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Shift:

First Shift (United States of America)

Medical Receptionist - Eagle Run Clinic - Full-time

Position Highlights:

Nebraska Medicine is now taking applications for a talented individual to join us as a Medical Receptionist at Eagle Run Health Center Clinic.

** Updated Resume Required for consideration **

We partner with our physicians, nurses, and other hospital staff to provide the best Serious Medicine and Extraordinary Care available in the region.  We are excited to have Forbes Magazine recognize us in their list of America’s Top Employers and the Best Employer in Nebraska. Come join us!!

Shift:

• 40 hrs/week / Full Time
• Monday - Friday / First Shift / 7:30 AM - 5:00 PM - Hours varies
• Benefits Eligible
• Location: Eagle Run Health Center - Nebraska Medicine Clinic

If you have questions about applying for this Medical Receptionist role you can contact our TA Partner, Rohit Shinde at rshinde@nebraskamed.com 

Why Work with Nebraska Medicine? 

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary with Nebraska Medicine!

Medical Receptionist - Eagle Run Clinic Description:

Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.
 

Required Qualifications:

• Minimum of 16 years of age required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
• Demonstrated analytical, prioritization and organizational skills required.
• Demonstrated flexibility and dedication to team environment required.
• Effective communication skills required.

Preferred Qualifications:

• High school education or equivalent preferred.
• One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
• Nursing Assistant or Medical Assistant preferred.
• Knowledge of medical terminology preferred.
• Experience with Microsoft Office, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.

Location:

ProMedica Toledo Hospital - Harris McIntosh Tower

Department:

Infant Monitor Program

Weekly Hours:

32

Status:

Part time

Shift:

Days (United States of America)

Job Summary:

Registered Nurses at ProMedica serve in a vital role in our health system.

In this role as an Intensive Outpatient Program RN, you will work with physicians to develop behavioral health treatment plans, manage medication and assess holistic patient needs.

You will respond to emergencies and complete any necessary documentation.

The above summary of accountabilities is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

REQUIREMENTS

• Education: Degree in the field of nursing from a professional nursing school or university.

• Years of Experience: 1- 2 years’ experience in ambulatory care, acute care pediatric, or psychiatric nursing.

• License: Ohio Board of Nursing

• Certification: CPR

PREFERRED REQUIREMENTS

• Education: Graduate of professional school of nursing.

• Skills: Must have strong organizational, computer and communication skills. Requires independent judgment and problem-solving abilities and effective interpersonal skills to interact both in person and by phone. Must keep patient information confidential as required by HIPAA and other research related requirements.

• Years of Experience: 2-4 years’ experience in ambulatory care, acute care pediatric nursing, or psychiatric nursing.

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [email protected]

Equal Opportunity Employer/Drug-Free Workplace

Employment Type:

Full time

Shift:

Day Shift

Description:

POSITION PURPOSE

As a senior-level administrative assistant, oversees or provides comprehensive administrative support to regional executives. Independently composes, and prepares non-routine correspondence, scheduling, and coordinates complex meetings. Gathers and analyzes data to develop non-routine reports, and develops preliminary budget recommendations, projections and forecasts. Anticipates departments and managements needs and takes initiate to develop action plans to meet those needs. Acts independently when dealing with patients or outside customers on sensitive matters, determines the true nature of problems and/or concerns and recommends course of action to resolve. May be responsible to train; provide direction or delegate tasks to less senior assistants. 

MINIUMUM QUALIFICATIONS

• Associates degree or equivalent, minimum of 7 years of administrative support experience.  Must have additional formal clerical and PC training.

KNOWLEDGE SKILLS & ABILITIES

• Comprehensive and detailed knowledge of departmental and Hospital policies/procedures; basic knowledge of the specialized field in order to complete task/projects, approve transactions (e.g. forms processing, payroll or purchasing), or resolve non-routine administrative problems.  Advise and determine applicable policy, procedures and requirements (e.g., recommend procedures to improve efficiency of forms processing).
• Mastered proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook, Access, etc.).  Proficiency using databases and graphics software.
• Excellent organizational and time management skills. 
• Ability to see “the big picture” in order to be a primary resource to others and for department.
• Excellent communication and interpersonal skills to effectively communicate with a wide range of staff, physicians, medical professionals, patients, visitors and other Hospital personnel, in order to relay and obtain information.  Considerable tact and discretion for dealing with sensitive and confidential information, and for daily interactions with high level contacts inside and outside the organization.
• Strong analytical skills to compile, research, and analyze data from multiple sources and prepare statistics to develop recommendations and reports.

WHAT YOU WILL DO

• Independently prepares non-routine correspondence, documents and reports; usually from rough draft, machine dictation or shorthand.  Develops a variety of forms, tables, charts, presentation materials, manuscripts, contracts, and records that are often complex. Proofs and edits final materials for accuracy, consistency and clarity, and may submit for approval.  Handles/processes information of a confidential or highly sensitive nature on a daily basis.
• As gate keeper to the regional executive, listens to variety of issues from employee complaints, physician complaints, patient & family concerns, to donor calls.  Using discretion and diplomacy makes a determination if regional executive should be interrupted for immediate concern.  This includes screening phone calls & checking voice mail/email messages throughout the day and prioritizing the handling of issues as they arise.
• Makes all travel arrangements necessary for off-site meetings/trips including but not limited to scheduling flight and hotel arrangements, completing seminar/meeting registration paperwork.
• Assignments are broad in nature and usually require originality and ingenuity; as well as the regular use of judgment and discretion to solve complex problems where the answer is not apparent.  Ability to select the best solution from several “right” answers requires comprehensive and detailed knowledge of applicable departmental and System policies/procedures and basic knowledge of specialized field.  Performs a wide variety of administrative duties with high volume and complexity.  
• Develops filing systems, internal mailing processes and procedures.  Accountable for sensitive and confidential data, including personnel, payroll, attendance, billing, work, and purchase orders.  Manages incoming and outgoing mail, correspondence, reports, and memoranda.   
• Prepares non-routine responses to incoming correspondence, researches and distributes materials to managers or others, including necessary background information.  Independently handles many department inquiries, referring requests to others and acts as a “gatekeeper” for his/her manager(s).  

POSITION BENEFITS AND HIGHLIGHTS

• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability.
• Benefits effective Day One! No waiting periods.
• Retirement savings plan with employer match.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Day Shift

Description:

Administrator Leave Specialist (Remote) - Temporary Assignment

Pay Range: $25.02 - $37.53 per hour

Position Summary

The Administrator Leave Specialist plays an important role in supporting Leave of Absence (LOA) programs across the organization. This remote position provides administrative, transactional, and customer support services that help ensure a smooth and positive experience for colleagues and leaders throughout the leave process. The ideal candidate is highly organized, detail-oriented, and comfortable working across multiple systems while managing competing priorities. This role requires strong communication skills, sound judgment, and a commitment to maintaining confidentiality, accuracy, and compliance. The Administrator Leave Specialist collaborates with Human Resources, managers, colleagues, and external vendors to provide timely support and ensure leave-related processes are completed efficiently and accurately.

Key Responsibilities

• Provide administrative and transactional support for Leave of Absence programs across the health system.
• Perform accurate and timely data entry, reporting, time tracking, payment processing, and record maintenance.
• Support leave administration activities in accordance with established policies, procedures, and regulatory requirements.
• Respond to inquiries from colleagues, leaders, Human Resources partners, and vendors in a professional and service-oriented manner.
• Collaborate with internal stakeholders to deliver a positive colleague and manager experience throughout the leave process.
• Maintain confidential employee records and documentation with a high degree of accuracy.
• Assist with audits, reporting requests, and special projects as needed.
• Support continuous improvement initiatives that enhance operational efficiency, service quality, and customer satisfaction.
• Utilize multiple HR and payroll systems to collect, manage, and maintain employee data.
• Escalate complex issues appropriately and identify opportunities for process improvement.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
• Experience in Human Resources, leave administration, payroll, or a related administrative function.
• Strong attention to detail, analytical thinking, and problem-solving skills.
• Proficiency with HR and business systems, including: Workday UKG/Kronos Microsoft Office Suite (Excel, Word, and PowerPoint) Microsoft Teams
• Ability to learn new technologies and systems quickly.

What You'll Bring

• Excellent organizational, communication, and customer service skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Commitment to confidentiality, compliance, and data integrity.
• Collaborative approach with a focus on teamwork and continuous improvement.
• Passion for delivering exceptional service and supporting an inclusive workplace culture.

Our Culture

At Trinity Health, we are guided by our Mission, Vision, Values, and Commitment to Service Excellence. Team members are expected to demonstrate integrity, professionalism, respect, and accountability while fostering a collaborative and caring workplace. We value continuous learning, innovation, diversity, and the delivery of exceptional experiences for colleagues, leaders, and the communities we serve.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.