Primary City/State:

Scottsdale, Arizona

Department Name:

BeH Adult North

Work Shift:

Day

Job Category:

Nursing

*** $10,000 Sign-On Incentive Available ***

Voted 4 years in a row by employees as Banner Health’s Best Place to Work and Best Place to Receive Care.

Banner Health is proud to have earned the Great Place To Work® Certification™, a recognition based on direct feedback from our team members and a thorough, independent evaluation. This certification underscores our dedication to fostering a culture built on trust, collaboration and pride - an environment where team members feel valued, supported and inspired every day.

Bring your passion for Behavioral Health to Banner Health! Banner Behavioral Health Hospital - BBHH (in Scottsdale, AZ) was remodeled and expanded in 2017, providing new, state-of-the art units for our patients and staff! Banner Behavioral Health Hospital is a voluntary facility for adults and adolescents. We are dedicated to providing safe, confidential, and compassionate treatment with customized treatment plans to meet each patient's needs.

Our RN positions will help support our Adult patient population at this facility. Our RN team helps provide 24/7 crisis intervention and therapeutic services in a medically safe, recovery-focused environment.

Full Time Day Shift hours will be from 7am - 7pm . 3 shifts per week and will include weekends and holidays on a rotating basis. You will have the opportunity to utilize our self-scheduling tool for shift and weekend coverage as well as enjoy a flat rate $3/hour weekend shift differential! 

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

If you are a New Graduate Nurse with less than 12 months of experience, please visit the main job search page and under the Job Type filter, select New Nurse Experience

*** Sign On Incentive will require 12 months Behavioral Health experience and a 1 year commitment to the unit. ***

For more than four decades, Banner Behavioral Health has provided 24/7 crisis intervention and therapeutic services in a medically safe, recovery-focused environment. Banner Behavioral Health has 156 licensed inpatient beds and is located in Scottsdale, AZ. Our focus is on adults and adolescents dealing with mental health and/or chemical dependency issues who voluntarily seek help. Our highly skilled and compassionate staff are dedicated to providing a therapeutic healing environment and excellent health care experience.

POSITION SUMMARY
This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients.

CORE FUNCTIONS
1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy.

2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status.

3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided.

4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching.

5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient's response to treatment. Notes physician orders accurately and in a timely manner.

6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate.

7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations.

8. In some roles, this position may supervise staff and work flow of the department.

9.Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS
Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.

Relates throughout the interview process the experience, training and education needed to perform the job. Experience in the clinical area for which he or she is applying is desired. Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting.

In a Home Health setting, team members must be able to operate personal vehicle and possess a valid driver's license. Auto insurance coverage is also required to be active and maintained.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
Bachelor's degree preferred. Professional certification preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

At Houston Methodist, the Program Manager position is responsible for comprehensive program management, including coordinating work and administrative support, for programs and is accountable for performance. This position will execute strategies while managing relationships internally with hospital leadership and externally with clients, partners and vendors. Success in the Program Manager position includes partnering with key operations stakeholders to design and successfully execute program elements that ensure leadership engagement of the strategy. This position focuses on the development of a strong network of internal stakeholders that will contribute to and drive the achievement of strategic goals. The Program Manager position works independently and collaboratively to proactively identify problems and creative solutions to address requirements and partnering with vendors in assigned areas of responsibility on data, process solutions, and advisement. This position is responsible for various administrative and operational functions, and financial stewardship while providing education and technical expertise related to the program for successful implementation and sustainability.

FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION

• Bachelor’s degree in business, healthcare administration, clinical or related field OR Master’s degree combined with HM Fellow

EXPERIENCE

• Three years of experience related to business or healthcare administration; may consider HM employee with two years of experience who demonstrates progressive responsibilities

LICENSES AND CERTIFICATIONS
Preferred

• Registered and/or certified professional in area of expertise preferred

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations.
• Sufficient proficiency in speaking, reading and writing the English language necessary to perform the essential functions of this job, especially concerning activities impacting patient or employee safety or security.
• Demonstrated initiative in managing projects and communication with stakeholders.
• Ability to effectively communicate with patients, physicians, family members, and co-workers in a manner consistent with a customer service focus and application of positive language principles.
• Ability to lead meetings, conversations and present with authority
• Ability to work under pressure and balance many competing priorities
• Ability to multi-task and work in an organized manner
• Ability to uphold confidential and sensitive information
• Proficiency in relevant software programs such as MS Outlook, Word, Excel, and PowerPoint
• Strong judgment and decision-making ability, with analytical and critical thinking skills; understands when to escalate issues
• Ability to engage and be open to ideas offered by others; works collaboratively, and contributes to the dialogue
• Effective and influential oral and written communication and presentation skills when working with physician leadership, administrators and peers and a variety of audiences
• Ability to work autonomously on multiple tactical and strategic initiatives
• Strategic thinker that demonstrates innovation and creativity in program management

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Works creatively and analytically in a problem-solving environment fostering teamwork, innovation, and excellence. Actively leads program meetings, providing meaningful contributions that drive decision-making and clearly identifies next steps. Works cross-departmentally to achieve innovative and actionable outcomes.
• Leads program strategies with key stakeholders and others to ensure department timelines, deliverables, and budgets are met. Serves as a primary resource/subject matter expert and a key liaison to councils and professional groups.
• Facilitates communication with authority to individuals and groups in a manner that engages and helps them understand and retain information.
• Recommends opportunities for improvement of department/program score for turnover/retention/employee engagement.

SERVICE ESSENTIAL FUNCTIONS

• Collaborates with colleagues, peers, and other stakeholders to improve the effectiveness and efficiency of programs. Regularly communicates with customers/clients to arrange meetings, confirm program schedules and discuss any program problems, ensuring that customers/clients are regularly informed on the status.
• Implements change management strategies to ensure successful execution of the program and to improve targeted outcomes. Obtains buy-in to change efforts.
• Partners with management to evaluate the implementation and effectiveness of the assigned program, monitors progress and achievement of objectives and identifies corrective actions as indicated. Provides leadership with decision support needed to make informed strategic decisions and drive improved outcomes for the patient experience.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Operationalizes strategic plans with timely execution of deliverables. Tracks the status and coordinates deadlines, identifying potential barriers to progression and implementing solutions/resolutions. Follows up on action items necessary to ensure completion of assignments.
• Implements a plan for launching programmatic elements within the focus area, providing support in planning and organizing cross-functional unit activities and committees. Drives strategy and ensures the success of programs and/or assigned sponsorships/events.
• Participates in internal committees and task forces as assigned, ensuring that critical objectives are clearly explained, and action items are appropriately delegated.
• Identifies key measures to periodically assess outcomes and metrics and continuously improves training to drive improved outcomes for the patient and/or employee experience.

FINANCE ESSENTIAL FUNCTIONS

• Effectively manages the scope, schedule, and budget of assigned programs. Tracks year-to-year trends and identifies opportunities for financial improvement. Monitors the success of the program, engagement strategies, and budget, identifying cost-saving and waste-elimination opportunities.
• Maintains interdepartmental accountability for issues that impact the financial feasibility of the program. Forecasts potential schedule delays and develops alternate plans. Provides timely submission of invoices; tracks and adheres to budgetary objectives for assigned projects.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Serves as part of an inter-professional team that creates and executes mission-driven events. Proactively and independently problem solves when challenges present themselves. Completes and updates the My Development plan on an ongoing basis. Ensures own career discussions occur with appropriate management.
• Assists in leading the development of outreach and communications strategies and plans, including assessing needs and opportunities and developing strategies and implementation plans relating to all external outreach, marketing, and communications within the scope of the role.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: No
• Business professional: Yes
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist is one of the nation’s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!


Houston Methodist is an Equal Opportunity Employer.

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of varied backgrounds and age and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses company's data systems to document pertinent medical information.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

• Required - High School Diploma/GED or equivalent
• Preferred - Completion of a formal medical assistant training program.

Work Experience

• Required - Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision.

Certifications

• Required - Basic Life Support (BLS) from the American Heart Association

Knowledge Skills and Abilities (KSAs)

• Clinical knowledge.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Strong interpersonal and customer service skills.

Job Duties

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment
• Provides excellent patient service through effective communication both over the phone and in person
• Completes appropriate documentation including patient registration if necessary
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
• Handles other duties as assigned effectively and efficiently
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Performs other duties as assigned
• Complies with all policies and standards

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of varied backgrounds and age and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses company's data systems to document pertinent medical information.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

• Required - High School Diploma/GED or equivalent
• Preferred - Completion of a formal medical assistant training program.

Work Experience

• Required - Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision.

Certifications

• Required - Basic Life Support (BLS) from the American Heart Association

Knowledge Skills and Abilities (KSAs)

• Clinical knowledge.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Strong interpersonal and customer service skills.

Job Duties

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment
• Provides excellent patient service through effective communication both over the phone and in person
• Completes appropriate documentation including patient registration if necessary
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
• Handles other duties as assigned effectively and efficiently
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Performs other duties as assigned
• Complies with all policies and standards

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job is considered a leader in the provision of patient care utilizing the nursing process within the framework of the Nurse Practice Act, ANA Code for Nurses and Scope & Standards of Practice. Effectively delegates, directs and assists licensed and ancillary team members; assumes accountability for quality patient outcomes; exhibits sensitivity to cultural, ethnic and religious diversity in all interactions; maintains involvement in activities aimed toward the achievement of unit and the department’s strategic goals and objectives and demonstrates professional responsibility and accountability for his/her own practice and supports the company's philosophy of nursing.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
 

Education

Required - Registered nursing diploma.
Preferred - Associate's degree in nursing.

Work Experience
Required - None.

Preferred - Experience directly supervising or managing others.

Certifications

Required - Current registered nurse (RN) license in state of practice.

Current Basic Life Support (BLS) certification from the American Heart Association.

Preferred - Certification in clinical specialty area.
 

Knowledge Skills and Abilities (KSAs)

• Good organizational and time management skills and ability to be self directed and demonstrate good judgement.

• Good interpersonal skills.

• Ability to work with and maintain confidential information.

• Ability to work in a fast-paced environment with minimal supervision.

• Leadership skills.

Job Duties

• Effectively uses the nursing process in the delivery of patient care.

• Assesses learning needs and implement teaching strategies appropriate for the diverse needs of the patient, family and other groups or disciplines.

• Communicates, delegates and manages nursing team resources (human and fiscal) properly and serves as a leader and partner on the Interdisciplinary Team.

• Uses data, information and knowledge to evaluate and promote change in order to achieve optimal outcomes.

• Embraces concepts and behaviors that enhance customer satisfaction and employee morale and improvement in the profession of nursing.

• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible

Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain diseases. There may be an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Please click the below link to view Ochsner Rush’s delineated job descriptions based on daily duties. Once you click on the link, you will have to request permission before being able to view the site. Please note, this could take up to 24 hours for access to be granted.

RUSH HR - Home (sharepoint.com)

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job provides direct care (including IV therapy) of assigned patients within the framework of the Licensed Practical Nurse Act under the direction of a Registered Nurse. The LPN directs and assists ancillary nursing staff with assigned duties and interacts with the multidisciplinary team and other personnel. The LPN demonstrates professional responsibilities and is responsible for own practice and assists other members of the healthcare team in providing the highest quality personalized patient care.

Sign On Bonus for eligible candidates

Education

Required - High School diploma or equivalent

Work Experience
Required - Experience working with and maintaining confidential information and working in a fast-paced environment with minimal supervision.

Certifications

Required - Current LPN License in the state of practice

Basic Life Support (BLS) Certification from the American Heart Association

Preferred - IV Therapy Credentials

Knowledge Skills and Abilities (KSAs)

• Excellent organizational skills
• Good time management skills and self directed
• Demonstrates Good Judgement
• Good interpersonal skills
• Delegation skills

Job Duties

• Effectively uses the Nursing Process in the delivery of patient care through data gathering, planning and evaluation.
• Provides care based on physical, psycho/social, educational, safety and related criteria, appropriate to the ages of patients served.
• Communicates effectively and professionally with all patients, guests, family members and co-workers to ensure a quality patient experience.
• Adapts to rapid change in a positive manner throughout the day as needs of the unit / department change.
• Manages personal professional development and maintains required clinical knowledge, technical skills, training and credentials.
• Other related duties as required. 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. There may be an occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

At Houston Methodist, the Transfusion Safety Officer (TSO) position is responsible for cultivating transfusion safety outside of the laboratory through education, active surveillance of the transfusion process, patient blood management, quality improvement, and research. The TSO works as a liaison interdepartmentally to promote safe and effective transfusion practices ensuring that they exceed all current and emerging standards of practice.

FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION

• Bachelor’s degree or higher from an accredited school of nursing

EXPERIENCE

• Two years of clinical nursing experience in a tertiary health care setting
• Experience working in a field related to transfusion medicine preferred
• Experience in performance improvement preferred

LICENSES AND CERTIFICATIONS
Required

• RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency)

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Strong analytical and interpersonal skills with persistence on follow-through
• Excellent critical synthesis, statistical analysis, and problem-solving skills
• Ability to work under pressure and balance many competing priorities
• Proficient in spreadsheet, word-processing, and presentation software
• Demonstrates effective communication skills, including presentation and translation of data
• Maintains a positive and supportive attitude and demeanor
• Professional handling of exposure to confidential/sensitive information
• Excellent interpersonal skills required to interact with diverse patient population

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal departmental results. Collaborates with all members of the team by actively communicating and reporting pertinent information and data in a comprehensive manner.
• Establishes practices that meet or exceed customer expectations and fosters a customer-focused environment.
• Collaborates with healthcare personnel to identify and implement strategies related to transfusion practices, safety, and blood conservations.
• Acts as a resource and subject matter expert for transfusion issues within the organization.

SERVICE ESSENTIAL FUNCTIONS

• Works with the appropriate departments to develop education/training for nurses and physicians regarding blood transfusions and informed consent for transfusion.
• Provides education to physicians, residents, technologists, and nursing personnel on appropriate use of blood/blood products and their alternatives. Provides introductory training for new physicians and staff responsible for blood transfusion in high usage areas.
• Assists in planning educational presentations and forums on transfusion related topics.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Contributes actively to the agenda and missions of the Transfusion Medicine Care Management Performance Improvement (CMPI) committee.
• Contributes to blood utilization review process by performing transfusion audits. Provides feedback to improve and achieve the hospital’s goals in blood management and conservation. Creates and evaluates reports related to blood product wastage.
• Tracks hospital performance of key processes by active surveillance (audits) of patient identifications, sample collections, blood requests and indications, blood deliveries, and administrations of blood products.
• Generates and evaluates data related to the organization’s patient blood management goals.
• Educates clinical staff regarding recognition and reporting of transfusion reactions. Reviews transfusion safety events and transfusion reactions and presents findings to the Medical Director.

FINANCE ESSENTIAL FUNCTIONS

• Adjusts work schedule to accommodate departmental/organizational needs. Organizes time effectively and sets priorities. Anticipates needs of other team members and proactively offers assistance.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Identifies and presents areas of innovation and improvement in transfusion operations to promote safe patient transfusion practices. Offers innovative solutions through evidence-based practice/performance improvement projects and shared governance activities.
• Demonstrates continuous learning and growth; identifies own learning needs and actively seeks educational opportunities, both formal and informal, to meet those needs. Applies evidence-based practice to daily work, such as reviewing the professional literature and attending professional meetings and sharing with colleagues.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: Yes
• Business professional: Yes
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Clinical

Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.


Houston Methodist is an Equal Opportunity Employer.

We are so glad you are interested in joining Sutter Health!

Organization:

SC - Sansum Clinic

Position Overview:

Coordinates and facilitates the overall process of financial reporting, operating and/or capital budget planning, forecasting, benchmarking, business performance analysis and/or business and strategic planning. Provides analysis, including financial modeling, forecasting and feasibility studies to support strategic business decisions and to determine financial impacts of potential business opportunities. Maintains financial reporting/cost accounting system, reviewing data uploads, and updating and reconciling system data. Develops tools and serves as a technical resource for staff.

Job Description:

This position is 100% onsite in Santa Barbara CA.

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.

Bachelor's: Finance, Accounting, Economics, Business Administration or related field

TYPICAL EXPERIENCE:

5 years recent relevant experience

SKILLS AND KNOWLEDGE:

Working knowledge of accounting and financial operations and processes.

Knowledge of Generally Accepted Accounting Principles (GAAP).

Working knowledge of financial analysis principles, methods, practices, and procedures.

Working knowledge of financial modeling.

Working knowledge of computerized accounting/financial systems and how it’s used in compiling, recording, maintaining accounting/financial transactions and information.

Ability to translate complex financial data and analysis into reports and presentations for appropriate audience.

Ability to read, comprehend, interpret and apply policies, procedures, practices, and regulatory and legal requirements.

Ability to compute and apply basic mathematical functions and computations, including percentages, decimals and prorated amounts.

Critical thinking and analytical abilities.

Ability to work with large and complex data sets.

Organization skills and attention to details.

Displays a customer service focus in all decisions and actions.

Ability to prioritize workload to complete assignments accurately and timely, and to meet strict timelines.

Ability to communicate through verbal and written means.

Ability to interact and maintain effective working relationships with those contacted in the performance of required duties.

Demonstrates respect for cultural and linguistic differences and promotes an inclusive work environment.

Demonstrates initiative in providing feedback/input to improve workflow/processes.

Ability to work effectively in a dynamic and fast-paced environment with changing business priorities.

Ability to maintain and work discreetly with confidential information.

Ability to use essential applications and/or databases associated with the role’s duties and responsibilities.

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $117,436.80 to $176,155.20 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

SSMC-Sutter Solano Medical Center

Position Overview:

Supervises and oversees all nursing activities of patient care in an inpatient setting, ensuring consistent delivery of high-value quality care to all patient populations served. Establishes work priorities, and assists staff in resolving operational issues/problems. Implements and enforces adherence to inpatient department, affiliate, operating unit, and/or system standards, policies and procedures, the Joint Commission (TJC) standards, and applicable laws and regulations Identifies and implements cost savings and best practices, using Lean or other process improvement methods and concepts. Collaborates with others to coordinate services, streamline and standardize work flows and procedures, and/or drive positive outcomes.

Job Description:

EDUCATION:

• Graduate of an accredited school of nursing.

CERTIFICATION & LICENSURE:

• RN-Registered Nurse of California
• BLS-Basic Life Support Healthcare Provider
• ACLS-Advanced Cardiac Life Support

TYPICAL EXPERIENCE:

• 5 years recent relevant experience.

SKILLS AND KNOWLEDGE:

• Solid understanding of operations and workflows and how department’s process/workflow impacts other flows or departments.

• Knowledge and understanding of applicable local, state, federal and other health care laws, regulations and requirements – e.g., TJC, Medi-Cal, Medicare.

• Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.

• Demonstrated ability to identify and resolve technical and operational issues problems as guided by policies, and procedures, or guidance from leadership.

• Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives.

• Understands age specific needs in providing care to patient population served.

• Demonstrates ability to handle confidential and sensitive issues.

• Verbal and written communication and interpersonal skills.

• Ability to handle difficult circumstances and make sound business decisions with little direction.

• Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities.

• Demonstrates organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service/achieving business results.

• Demonstrates commitment to providing exceptional customer service and responding to customer needs/requests in a prompt, courteous manner.

• Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences.

• Ability to use essential software and applications associated with the role’s duties and responsibilities.

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $198,577.60 to $277,992.00 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

MPHS-Mills-Peninsula Medical Center

Position Overview:

The Registered Nurse, following the scope and standards of professional nursing practice, provides comprehensive patient-family centered care addressing potential and actual health and illness problems for patients and families.

A Registered Nurse, who, under the supervision of the Nurse Manager/ Director, has continual opportunity to exercise initiative and independent professional judgment, uses the nursing process to provide comprehensive patient centered nursing care for assigned patients; and as a primary member of a nursing care team, guides and monitors work of paraprofessional and other team members. This care is performed as a part of a customer focused, service oriented team that incorporates the values of Mills Peninsula Health Services in a confidential environment. The Registered Nurse integrates the ANA Code of Ethics for Nurses and the Patients' Bill of Rights, Professional Scope and Standards of Practice and pertinent Specialty Standards into his or her nursing practice.

Job Description:

EDUCATION:

• Other: Graduate of an accredited school of nursing

• Preferred: Bachelor's degree

CERTIFICATION & LICENSURE:

• RN-Registered Nurse for the state where care is provided

• BLS-Basic Life Support Healthcare Provider

• ACLS-Advanced Cardiac Life Support

TYPICAL EXPERIENCE:

• 2 years of recent relevant experience working in neurology unit.

SKILLS AND KNOWLEDGE:

• Demonstrated general knowledge and competence with regard to nursing theories, concepts and practices; medical terminology; anatomy; and physiology.

• Working knowledge of the healthcare industry, safety precaution policies, best practices regarding patient care and privacy, and changes in local/state/federal regulations.

• Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.

• Time management and organizational skills, including the ability to prioritize patient care, assignments and work within standardized policies, procedures, and practices to achieve objectives and meet time sensitive activities.

• Basic knowledge of computer applications, such as Microsoft Office Suite (Word and Outlook).

• Work independently as well as be part of the team, while accomplishing multiple interventions in an ever-changing environment.

• Ability to communicate and engage team members, patients and families in a variety of stressful situations.

• Use existing procedures and critical thinking to identify and solve routine or complex problems.

• Ensure the privacy of each patient’s protected health information (PHI).

• Build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

• Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.

Job Shift:

Evenings

Schedule:

Part Time

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirements:

Every other Weekend

Benefits:

Yes

Unions:

Yes

Position Status:

Non-Exempt

Weekly Hours:

36

Employee Status:

Regular

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $83.66 to $113.22 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

MMC-Memorial Medical Center

Position Overview:

Supervises and oversees all nursing activities and patient care in an inpatient setting supporting Oncology and Telemetry services, including the care of pediatric patients and other patient populations with varying clinical needs. This leader is responsible for ensuring the consistent delivery of high-value, quality care across assigned units and may work various shifts based on operational and patient care needs. Establishes work priorities and assists staff in resolving operational issues and problems. Implements and enforces adherence to inpatient department, affiliate, operating unit, and/or system standards, policies, and procedures, as well as The Joint Commission (TJC) standards and applicable laws and regulations. Identifies and implements cost savings and best practices using Lean or other process improvement methods and concepts. Collaborates with interdisciplinary partners and other leaders to coordinate services, streamline and standardize workflows and procedures, and drive positive patient care and operational outcomes.

Job Description:

JOB ACCOUNTABILITIES:
OPERATIONS.
•Supervises and oversees the day-to-day activities related to patient care services in an inpatient setting, ensuring consistent delivery of high-value quality care to all patient populations served.
•Makes daily rounds with staff to ensure staff have appropriate tools and resources to complete assignments accurately and timely.
•Makes daily rounds with patients to ensure appropriate patient care is provided, and to conduct service recovery as necessary.
•Serves as a clinical resource to team, providing direction for issue/problem resolution and responding timely to escalated issues.
•Develops and implements standard work, processes and workflows to ensure effective and efficient operations while soliciting feedback from staff.
•Leads continuous improvement efforts using Lean or other process improvement methods and concepts, and implements approved recommendations.
•Implements and enforces adherence to department, affiliate, operating unit, and/or system standards, policies and , TJC standards, and applicable laws and regulations
•Ensures maintenance of appropriate records and level of supplies.
•Promotes efficient and effective communications between departments to improve and standardize work flows.
•Collaborates with others to coordinate services, streamline work flow, standardize procedures, and/or drive positive outcomes.
•Identifies areas of non-compliance or vulnerability, developing, recommending and implementing corrective action plans to address or minimize risk.
•Keeps leadership informed of operations, and escalates complex issues requiring higher level direction.
•As necessary, responds to emergencies and/or calls from staff after regular operating hours.
•May participate in and/or facilitate ad-hoc committees and task forces.

PEOPLE.
• Supervises assigned staff, provides input into hiring and termination decisions, develops work schedules, and reviews and approves timekeeping records.
• Sets and maintains expectations with all direct reports, and holds individuals and work teams accountable.
• Evaluates staff performance and recommends associated merit increase. Provides constructive feedback, coaching and counseling. Implements disciplinary actions and/or performance improvement plans to achieve desired performance. Works with leadership when major disciplinary action is necessary and, if appropriate, in consultation with Human Resources.
• Provides opportunities for career development, role expansion, and cross-training.
• Develops department training and orientation plans, ensuring staff meets competency requirements and participates in appropriate education and training programs.
• Conducts staff meetings for informative and educational purposes.
• Responds timely to alleged violations of policies, procedures, regulations and standards of conduct by evaluating or recommending the initiation of investigative procedures.
• Ensures staff maintains current and appropriate professional credentials.

• Implements/enforces adherence to department, affiliate, operating unit standards/policies

FINANCIAL MANAGEMENT.
• Assists in meeting financial targets by effectively managing and utilizing personnel and resources.
• Manages and monitors staffing to minimize labor costs.
• Monitors expenses and works with leadership to develop and implement corrective actions plans to address unfavorable variances.
• May participate or provide input in the operating and capital budgeting process.

PLANNING.
• Participates in departmental goal setting process, and communicates goals to staff.
• Monitors staff productivity, ensuring optimal use of resources and makes appropriate changes in response to fluctuations in workload.
• Provides input to leadership chain of command on current and future needs of personnel to meet needs of clients and/or operational demands.
• May prepare reports and/or analyses, identifying operational trends and recurrent issues, and recommends and implements course of action.
• During peak periods or emergencies, may perform tasks to support patient care.

• May assume responsibilities of manager role during his/her absence.

EDUCATION:
Graduate of an accredited school of nursing.

CERTIFICATION & LICENSURE:
RN-Registered Nurse of California

BLS-Basic Life Support Healthcare Provider

DEPARTMENT REQUIRED CERTIFICATION & LICENSURE:
ACLS-Advanced Cardiac Life Support

TYPICAL EXPERIENCE:
5 years recent relevant experience.

SKILLS AND KNOWLEDGE:
Solid understanding of operations and workflows and how department’s process/workflow impacts other flows or departments.

Knowledge and understanding of applicable local, state, federal and other health care laws, regulations and requirements – e.g., TJC, Medi-Cal, Medicare.

Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.

Demonstrated ability to identify and resolve technical and operational issues problems as guided by policies, and procedures, or guidance from leadership.

Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives.

Understands age specific needs in providing care to patient population served.

Demonstrates ability to handle confidential and sensitive issues.

Verbal and written communication and interpersonal skills.

Ability to handle difficult circumstances and make sound business decisions with little direction.

Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities.

Demonstrates organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service/achieving business results.

Demonstrates commitment to providing exceptional customer service and responding to customer needs/requests in a prompt, courteous manner.

Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences.

Ability to use essential software and applications associated with the role’s duties and responsibilities.
 

Job Shift:

Evening/ Night

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $189,134.40 to $264,763.20 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Hours of Work :

36

Days Of Week :

rotating nights

Work Shift :

12X3 Night (United States of America)

Job Description :

Job Family:

☒ Nursing

Job Title:

STAFF NURSE - 0635

Reports To:   

• Nurse Manager

• All Staff Nurses have a reporting relationship (direct or indirect) with the CNO.

Inclement Weather Status:

☒ Required to report to work

Category B: Employee with Patient Care Impact

FLSA: Non-Exempt

Job Purpose:

• In this highly technical, fast-paced, and challenging nursing position, you'll work with multidisciplinary team members to provide our patients the best care. You'll be at the heart of our patient-centered care, valued for your compassion as you continually strive to improve the patient experience. With clear communication and dedication to building relationships that promote a collaborative environment, you'll be accountable for your performance and empowered to take initiative for your professional growth - while being engaged and eager to build a winning team.
• Registered Nurse (RN) renders highly professional and technical nursing care to assigned patients. Provides direct and indirect patient care using the nursing process (assessment, planning, implementation, and evaluation). Directs and supervises other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with unit standards of care.
• Supports the mission, vision, values and strategic goals of Methodist Health System.

Job Requirements:
• Graduate of an accredited school of professional nursing. BSN Preferred
• Current license to practice professional nursing in the state of Texas
• Current Basic Life Support Certification
• Additional certifications as required by department

Related Work Experience and Other Skills:
• Knowledgeable about hospital policies, procedures, and nursing care standards and utilizes these when providing nursing care.

• Work experience: Minimum 12 months RN experience or completion of Nurse Residency Program

• Works with confidential material

Job Responsibilities:
• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team

Job Roles:

• Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
• Assumes responsibility for the nursing components of the patient/family/significant other educational processes.
• Communicates to the team, co-workers, patients, and family members and evaluates understanding of informational manner.
• Creates and maintains a safe and therapeutic environment for patients, self, coworkers, and facility.
• Ensures complete, accurate, and timely written communication of patient information.
• Provides a therapeutic environment through safe, accurate, and timely medication and IV administration.

• Takes personal responsibility and initiative for performance and for professional growth and development.
• Utilizes the nursing process to ensure quality patient care is provided throughout the episode of care.
• Other duties as assigned

Age-Specific Care Considerations:

Vary Based on Specialty

Physical Demands and Work Environment:

Physical Factors (% of Time):
•20 - Standing Stationary
•60 - Standing/Moving About
•15 – Sitting
•2 – Climbing
•20 - Bending (stooping/crouching)
•2 – Kneeling
•1 – Crawling
•30 – Reaching
•90 – Handling
•90 – Talking
•0 - Driving
•15 – Smelling

Hearing (% of Time):
•100 - Normal Noise Level
•0 - Occasional Loud Noise
•0 - Constant/Very Loud Noise
•0 - Constant Low Level Noise

Hazardous Conditions (% of Time):
•5 - Respiratory Irritants
•50 - Skin Irritants
•50 - Allergic Irritants
•50 - Wet Work – Hands
•1 - Wet Work – Feed
•0 - Operation of Heavy Equipment
•0 - Climbing of Ladders
•0 - Working in High Places
•50-75 - Use of Electrical Equipment
•25-50 - Use of Sharp Utensils
•80 - Exposure to Blood and Body Fluids

Carrying (% of Time):
•50 - Up to 10 Lbs
•30 - 10-20 Lbs
•10-30 - 20-50 Lbs
•10 - 50-100 Lbs
•0 - 100+ Lbs

Lifting (% of Time):
•45 - Up to 10 Lbs
•30 - 10-20 Lbs
•10-30 - 20-50 Lbs
•10 - 50-100 Lbs
•0 - 100+ Lbs

Push/Pull (% of Time):
•10 - Up to 10 Lbs.
•10 - 10-20 Lbs
•30 - 20-50 Lbs
•10 - 50-100 Lbs
•10 - 100+ Lbs

Visual Demands (Yes or No):
•Yes/No - Vision Essential
•Yes/No - Vision Not Essential

Environmental Demands (% of Time):
•100 – Indoor
•0 – Outdoor
•0 - Hot Environment
•0 - Cold Environment
Other (% of Time):
•10 - Visual Strain

Methodist Richardson Medical Center is a 443-bed, full-service, acute care hospital that serves Richardson, Garland, Plano, and surrounding areas in Dallas and Collin counties. We are a Certified Comprehensive Stroke Center as well as the nation’s first hospital to receive The Joint Commission’s Gold Seal of Approval® for Pancreatic/Hepatic/Biliary Cancer Certification. We also provide services at Methodist Richardson Medical Center – Campus for Continuing Care, which include a behavioral health and addiction recovery unit, inpatient rehabilitation, long-term acute care, and more. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital

• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023

• Top 10 Military Friendly® Employer, Gold Designation, 2023

• Top 10 Military Spouse Friendly® Employer, 2023

• Level III Neonatal Intensive Care Unit

• Level III Trauma Center

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Job Family:

☒ Nursing

Job Title:

STAFF NURSE - 0635

Reports To:   

• Nurse Manager

• All Staff Nurses have a reporting relationship (direct or indirect) with the CNO.

Inclement Weather Status:

☒ Required to report to work

Category B: Employee with Patient Care Impact

FLSA: Non-Exempt

Job Purpose:

• In this highly technical, fast-paced, and challenging nursing position, you'll work with multidisciplinary team members to provide our patients the best care. You'll be at the heart of our patient-centered care, valued for your compassion as you continually strive to improve the patient experience. With clear communication and dedication to building relationships that promote a collaborative environment, you'll be accountable for your performance and empowered to take initiative for your professional growth - while being engaged and eager to build a winning team.
• Registered Nurse (RN) renders highly professional and technical nursing care to assigned patients. Provides direct and indirect patient care using the nursing process (assessment, planning, implementation, and evaluation). Directs and supervises other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with unit standards of care.
• Supports the mission, vision, values and strategic goals of Methodist Health System.

Job Requirements:
• Graduate of an accredited school of professional nursing. BSN Preferred
• Current license to practice professional nursing in the state of Texas
• Current Basic Life Support Certification
• Additional certifications as required by department

Related Work Experience and Other Skills:
• Knowledgeable about hospital policies, procedures, and nursing care standards and utilizes these when providing nursing care.

• Work experience: Minimum 12 months RN experience or completion of Nurse Residency Program

• Works with confidential material

Job Responsibilities:
• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team

Job Roles:

• Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
• Assumes responsibility for the nursing components of the patient/family/significant other educational processes.
• Communicates to the team, co-workers, patients, and family members and evaluates understanding of informational manner.
• Creates and maintains a safe and therapeutic environment for patients, self, coworkers, and facility.
• Ensures complete, accurate, and timely written communication of patient information.
• Provides a therapeutic environment through safe, accurate, and timely medication and IV administration.

• Takes personal responsibility and initiative for performance and for professional growth and development.
• Utilizes the nursing process to ensure quality patient care is provided throughout the episode of care.
• Other duties as assigned

Age-Specific Care Considerations:

Vary Based on Specialty

Physical Demands and Work Environment:

Physical Factors (% of Time):
•20 - Standing Stationary
•60 - Standing/Moving About
•15 – Sitting
•2 – Climbing
•20 - Bending (stooping/crouching)
•2 – Kneeling
•1 – Crawling
•30 – Reaching
•90 – Handling
•90 – Talking
•0 - Driving
•15 – Smelling

Hearing (% of Time):
•100 - Normal Noise Level
•0 - Occasional Loud Noise
•0 - Constant/Very Loud Noise
•0 - Constant Low Level Noise

Hazardous Conditions (% of Time):
•5 - Respiratory Irritants
•50 - Skin Irritants
•50 - Allergic Irritants
•50 - Wet Work – Hands
•1 - Wet Work – Feed
•0 - Operation of Heavy Equipment
•0 - Climbing of Ladders
•0 - Working in High Places
•50-75 - Use of Electrical Equipment
•25-50 - Use of Sharp Utensils
•80 - Exposure to Blood and Body Fluids

Carrying (% of Time):
•50 - Up to 10 Lbs
•30 - 10-20 Lbs
•10-30 - 20-50 Lbs
•10 - 50-100 Lbs
•0 - 100+ Lbs

Lifting (% of Time):
•45 - Up to 10 Lbs
•30 - 10-20 Lbs
•10-30 - 20-50 Lbs
•10 - 50-100 Lbs
•0 - 100+ Lbs

Push/Pull (% of Time):
•10 - Up to 10 Lbs.
•10 - 10-20 Lbs
•30 - 20-50 Lbs
•10 - 50-100 Lbs
•10 - 100+ Lbs

Visual Demands (Yes or No):
•Yes/No - Vision Essential
•Yes/No - Vision Not Essential

Environmental Demands (% of Time):
•100 – Indoor
•0 – Outdoor
•0 - Hot Environment
•0 - Cold Environment
Other (% of Time):
•10 - Visual Strain

Methodist Richardson Medical Center is a 443-bed, full-service, acute care hospital that serves Richardson, Garland, Plano, and surrounding areas in Dallas and Collin counties. We are a Certified Comprehensive Stroke Center as well as the nation’s first hospital to receive The Joint Commission’s Gold Seal of Approval® for Pancreatic/Hepatic/Biliary Cancer Certification. We also provide services at Methodist Richardson Medical Center – Campus for Continuing Care, which include a behavioral health and addiction recovery unit, inpatient rehabilitation, long-term acute care, and more. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital

• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023

• Top 10 Military Friendly® Employer, Gold Designation, 2023

• Top 10 Military Spouse Friendly® Employer, 2023

• Level III Neonatal Intensive Care Unit

• Level III Trauma Center

Hours of Work :

645PM-645AM

Days Of Week :

varies

Work Shift :

12X3 Night (United States of America)

Job Description :

Job Family:

☒ Nursing

Job Title:

STAFF NURSE - 0635

Reports To:   

• Nurse Manager

• All Staff Nurses have a reporting relationship (direct or indirect) with the CNO.

Inclement Weather Status:

☒ Required to report to work

Category B: Employee with Patient Care Impact

FLSA: Non-Exempt

Job Purpose:

• In this highly technical, fast-paced, and challenging nursing position, you'll work with multidisciplinary team members to provide our patients the best care. You'll be at the heart of our patient-centered care, valued for your compassion as you continually strive to improve the patient experience. With clear communication and dedication to building relationships that promote a collaborative environment, you'll be accountable for your performance and empowered to take initiative for your professional growth - while being engaged and eager to build a winning team.
• Registered Nurse (RN) renders highly professional and technical nursing care to assigned patients. Provides direct and indirect patient care using the nursing process (assessment, planning, implementation, and evaluation). Directs and supervises other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with unit standards of care.
• Supports the mission, vision, values and strategic goals of Methodist Health System.

Job Requirements:
• Graduate of an accredited school of professional nursing. BSN Preferred
• Current license to practice professional nursing in the state of Texas
• Current Basic Life Support Certification
• Additional certifications as required by department

Related Work Experience and Other Skills:
• Knowledgeable about hospital policies, procedures, and nursing care standards and utilizes these when providing nursing care.

• Work experience: Minimum 12 months L&D RN experience or completion of L&D Nurse Residency Program

• Works with confidential material

Job Responsibilities:
• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team

Job Roles:

• Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
• Assumes responsibility for the nursing components of the patient/family/significant other educational processes.
• Communicates to the team, co-workers, patients, and family members and evaluates understanding of informational manner.
• Creates and maintains a safe and therapeutic environment for patients, self, coworkers, and facility.
• Ensures complete, accurate, and timely written communication of patient information.
• Provides a therapeutic environment through safe, accurate, and timely medication and IV administration.

• Takes personal responsibility and initiative for performance and for professional growth and development.
• Utilizes the nursing process to ensure quality patient care is provided throughout the episode of care.
• Other duties as assigned

Age-Specific Care Considerations:

Vary Based on Specialty

Physical Demands and Work Environment:

Physical Factors (% of Time):
•20 - Standing Stationary
•60 - Standing/Moving About
•15 – Sitting
•2 – Climbing
•20 - Bending (stooping/crouching)
•2 – Kneeling
•1 – Crawling
•30 – Reaching
•90 – Handling
•90 – Talking
•0 - Driving
•15 – Smelling

Hearing (% of Time):
•100 - Normal Noise Level
•0 - Occasional Loud Noise
•0 - Constant/Very Loud Noise
•0 - Constant Low Level Noise

Hazardous Conditions (% of Time):
•5 - Respiratory Irritants
•50 - Skin Irritants
•50 - Allergic Irritants
•50 - Wet Work – Hands
•1 - Wet Work – Feed
•0 - Operation of Heavy Equipment
•0 - Climbing of Ladders
•0 - Working in High Places
•50-75 - Use of Electrical Equipment
•25-50 - Use of Sharp Utensils
•80 - Exposure to Blood and Body Fluids

Carrying (% of Time):
•50 - Up to 10 Lbs
•30 - 10-20 Lbs
•10-30 - 20-50 Lbs
•10 - 50-100 Lbs
•0 - 100+ Lbs

Lifting (% of Time):
•45 - Up to 10 Lbs
•30 - 10-20 Lbs
•10-30 - 20-50 Lbs
•10 - 50-100 Lbs
•0 - 100+ Lbs

Push/Pull (% of Time):
•10 - Up to 10 Lbs.
•10 - 10-20 Lbs
•30 - 20-50 Lbs
•10 - 50-100 Lbs
•10 - 100+ Lbs

Visual Demands (Yes or No):
•Yes/No - Vision Essential
•Yes/No - Vision Not Essential

Environmental Demands (% of Time):
•100 – Indoor
•0 – Outdoor
•0 - Hot Environment
•0 - Cold Environment
Other (% of Time):
•10 - Visual Strain

Methodist Dallas Medical Center is one of North Texas’ best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital
• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
• Top 10 Military Friendly® Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly® Employer, 2023
• Level III Neonatal Intensive Care Unit
• Liver, kidney, and pancreas transplantation programs

10010 AMC Sheboygan County - AdministrationFull timeYes40

Full-time on-site support typically Monday - Friday normal business hours

Pay Range:

$30.70 - $46.05

Major Responsibilities:

• Provides executive-level administrative support, including complex calendar management, travel, event coordination, and project support.  
• Manages travel arrangements and expense reporting on executive’s behalf.  
• Organizes all aspects of meetings, events, and travel, including (but not limited to) agenda preparation, site selection, and document development.  
• Greets/meets with high-level visitors, representing the executive leader and serving as their liaison for organizational initiatives.  
• Initiates communications with other leaders as they relate to operational, strategic, and substantive matters. Addresses administrative/operational inquiries, resolves problems, and prioritizes needs using in-depth knowledge of policies and procedures.  
• Develops complex documents and correspondence independently or with executive input.  
• Prepares special reports, independently conducting needed research, and compiling, analyzing, and summarizing information. May present this material/information to others.  
• Establishes and maintains filing systems and confidential records. Operates and maintains office equipment; may order supplies as needed.  
• Assists with departmental budget administration.  
• Opens, reads, and prioritizes mail, composing and initiating return correspondence on behalf of the executive as appropriate.  
• Serves as a resource for other administrative staff, answering questions and providing training.  

Licensure, Registration, and/or Certification Required:

• None 

Education Required:

• High School Graduate 

Experience Required:

• ​Typically requires 4 years in an administrative assistant position; 2 years executive-level experience preferred. 

Knowledge, Skills & Abilities Required:

• Advanced time management and prioritization.  
• High degree of confidentiality and discretion.  
• Independent problem-solver and demonstrated ability to take initiative.  
• Strong written and verbal communication skills. Demonstrated ability to tactfully and effectively communicate with various individuals, including highly visible customers/leaders.  
• Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word).  
• Ability to create and compile complex documents and presentations.  
• Organizational ability and attention to detail.  
• Effective presentation skills.  

Physical Requirements and Working Conditions:

• Normal office environment; occasional lifting up to 20 lbs.  
• Prolonged periods of sitting, standing, and keyboard use.  

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

10422 RT/HME - Patient AccessFull timeYes40

To work with our DME New PAP team processing referrals.

Monday thru Friday    8:00-5:00

At Home role

Pay Range:

$22.90 - $34.35Major Responsibilities:

• Evaluates HME referral and service order requests to ensure smooth and timely transition for patient from hospital to home while ensuring the patient is supported safely and insurance benefits are optimized. Advocates for patient serving as a liaison to explain prescription order, hospital transition and home start of care process, and insurance benefits. Access service requests in relation to organization acceptance criteria and evaluates medical documentation to ensure payer coverage criteria are satisfied. Verifies patient insurance benefits and eligibility and contacts insurance plan to obtain service prior authorization as needs and determines patient co-insurance. Provides direction to physicians on how to resolve documentation or medical management gaps when documentation does not support medical necessity or payer coverage criteria. Identifies risk issues and collaborates with patient, physician, hospital staff and other care providers to ensures resolution and patient safety. Coordinates timely provision of service with distribution operations and the patient.
• Provides quality customer service for all customers, including patients, physicians, referral sources, and coworkers within Advocate Aurora Healthcare and external customers. This requires the team member to respond courteously and professionally to client requests and concern and follows through to appropriate resolution. Be diligent in regards to making sure that there is current, correct authorizations for all managed care clients in order to assure that the client's needs are met and to assist other Advocate Aurora departments in being more efficient. Adheres to the processes that have been established to insure quality customer service to all customers, such as Electronic referrals, HME coding, Pickups and faxing. Also, having flexibility to take on additional responsibilities as to assist in resolution of customer concerns as well as other business needs.
• Be proficient in the use of the computerized resources and data entry programs involving proper processing and qualifying of patients with HME business line needs. Monitor and work all necessary insurance verification reports for assigned products lines and assigned payors. Runs, collects and tabulates data and submits to management selected and assigned reports.
• Identify, investigate and verify sources of reimbursement and make recommendations based on the information obtained. The team member will obtain and document payor eligibility information for each new referral, addition to service and re-admission and determine if payor's coverage requirements are met for services or equipment. They will also assess potential third-party liability cases to determine who is the primary payor and relay the appropriate billing requirements to the patients accounts staff and operations. Other requirements include checking with referral sources for any intermittent services that might be need by the patient and suggest companion items for the equipment ordered to better service our patient.
• Provide pricing information to explain the financial responsibility to patients. This requires the team member to assess the patients ability to pay and negotiate payment plans and determine their financial risk at the time of referral. If necessary also, recommend appropriate action and notify patient and/or family of the expected financial responsibility at the start of care.
• Participates in performance improvement and patient satisfaction initiatives. Serve as a member of department division or system performance or process improvement group as appropriate. Work with management to implement change and identify opportunities for improvement.
• Continuously updates knowledge of Medicare, Medicaid, HMO and managed care of the complex and ever evolving coverage requirements and guidelines.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 5 years of experience in medical entry, claims processing, HME business line, home care, insurance verification, home care customer service or other healthcare related position. Knowledge of HME/RT equipment. Understanding of third party payors, including Medicare, Medicaid and private insurance companies.

Knowledge, Skills & Abilities Required:

• Regularly interfaces with representatives of third party payers
• Wide range of contacts with hospitals, long term care facilities, rehab and therapy facilities, physician’s offices, case managers, utilization review managers, patients and their families. Communication is both verbal and written.
• Determine acceptance of patient with low financial risk, high risk cases and appropriately search out the resources.
• Prioritization of insurance verification and prior authorization to ensure department goals and objectives are obtained.
• Monitor all managed care patients' supply orders and re-orders to insure that adequate and current authorization is in the data base so as to enhance quick reimbursement.
• Troubleshoot equipment problems appropriately seek out further assistance if needed.
• Handle confidential information on every client.
• Function under tight time constraints to verify insurance benefits before delivery of equipment, of data entry of referral information necessary for delivery ticket with proper
• qualifying diagnoses for each piece of ordered equipment.
• Heavy volume of daily incoming and outgoing phone calls and documents must be processed timely and accurately. Very fast paced. Strong data entry and phone skills.

Physical Requirements and Working Conditions:

• Exposed to an office environment.
• Must be able to sit, stand and walk for long periods of time. Must have the physical agility to move about in confined spaces, including bending, kneeling, squatting and occasionally reaching one or both arms over head.
• Must be capable of typing, writing and data entry for prolonged periods of time.
• Will occasionally lift 10 lbs.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

10422 RT/HME - Patient AccessFull timeYes40

To work with our SNAP PAP Supply Team

Monday thru Friday    8:00-5:00

At Home role

Pay Range:

$22.90 - $34.35Major Responsibilities:

• Evaluates HME referral and service order requests to ensure smooth and timely transition for patient from hospital to home while ensuring the patient is supported safely and insurance benefits are optimized. Advocates for patient serving as a liaison to explain prescription order, hospital transition and home start of care process, and insurance benefits. Access service requests in relation to organization acceptance criteria and evaluates medical documentation to ensure payer coverage criteria are satisfied. Verifies patient insurance benefits and eligibility and contacts insurance plan to obtain service prior authorization as needs and determines patient co-insurance. Provides direction to physicians on how to resolve documentation or medical management gaps when documentation does not support medical necessity or payer coverage criteria. Identifies risk issues and collaborates with patient, physician, hospital staff and other care providers to ensures resolution and patient safety. Coordinates timely provision of service with distribution operations and the patient.
• Provides quality customer service for all customers, including patients, physicians, referral sources, and coworkers within Advocate Aurora Healthcare and external customers. This requires the team member to respond courteously and professionally to client requests and concern and follows through to appropriate resolution. Be diligent in regards to making sure that there is current, correct authorizations for all managed care clients in order to assure that the client's needs are met and to assist other Advocate Aurora departments in being more efficient. Adheres to the processes that have been established to insure quality customer service to all customers, such as Electronic referrals, HME coding, Pickups and faxing. Also, having flexibility to take on additional responsibilities as to assist in resolution of customer concerns as well as other business needs.
• Be proficient in the use of the computerized resources and data entry programs involving proper processing and qualifying of patients with HME business line needs. Monitor and work all necessary insurance verification reports for assigned products lines and assigned payors. Runs, collects and tabulates data and submits to management selected and assigned reports.
• Identify, investigate and verify sources of reimbursement and make recommendations based on the information obtained. The team member will obtain and document payor eligibility information for each new referral, addition to service and re-admission and determine if payor's coverage requirements are met for services or equipment. They will also assess potential third-party liability cases to determine who is the primary payor and relay the appropriate billing requirements to the patients accounts staff and operations. Other requirements include checking with referral sources for any intermittent services that might be need by the patient and suggest companion items for the equipment ordered to better service our patient.
• Provide pricing information to explain the financial responsibility to patients. This requires the team member to assess the patients ability to pay and negotiate payment plans and determine their financial risk at the time of referral. If necessary also, recommend appropriate action and notify patient and/or family of the expected financial responsibility at the start of care.
• Participates in performance improvement and patient satisfaction initiatives. Serve as a member of department division or system performance or process improvement group as appropriate. Work with management to implement change and identify opportunities for improvement.
• Continuously updates knowledge of Medicare, Medicaid, HMO and managed care of the complex and ever evolving coverage requirements and guidelines.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 5 years of experience in medical entry, claims processing, HME business line, home care, insurance verification, home care customer service or other healthcare related position. Knowledge of HME/RT equipment. Understanding of third party payors, including Medicare, Medicaid and private insurance companies.

Knowledge, Skills & Abilities Required:

• Regularly interfaces with representatives of third party payers
• Wide range of contacts with hospitals, long term care facilities, rehab and therapy facilities, physician’s offices, case managers, utilization review managers, patients and their families. Communication is both verbal and written.
• Determine acceptance of patient with low financial risk, high risk cases and appropriately search out the resources.
• Prioritization of insurance verification and prior authorization to ensure department goals and objectives are obtained.
• Monitor all managed care patients' supply orders and re-orders to insure that adequate and current authorization is in the data base so as to enhance quick reimbursement.
• Troubleshoot equipment problems appropriately seek out further assistance if needed.
• Handle confidential information on every client.
• Function under tight time constraints to verify insurance benefits before delivery of equipment, of data entry of referral information necessary for delivery ticket with proper
• qualifying diagnoses for each piece of ordered equipment.
• Heavy volume of daily incoming and outgoing phone calls and documents must be processed timely and accurately. Very fast paced. Strong data entry and phone skills.

Physical Requirements and Working Conditions:

• Exposed to an office environment.
• Must be able to sit, stand and walk for long periods of time. Must have the physical agility to move about in confined spaces, including bending, kneeling, squatting and occasionally reaching one or both arms over head.
• Must be capable of typing, writing and data entry for prolonged periods of time.
• Will occasionally lift 10 lbs.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

05602 GCMG Carolinas Rehab: Randolph - Outpatient RehabilitationFull timeYes40Varies

Pay Range:

$19.80 - $29.70

Job Summary

Our team members are part of an environment that fosters health, hope and healing-for all, driven by the principles of Our Atrium Health Way to create a welcoming and professional environment. The Patient Service Specialist will consistently provide exemplary customer service while proactively executing all front office administrative duties. It is the responsibility of every Atrium Health team member to deliver a world-class patient experience every person, every encounter, every time.

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Education, Experience and Certifications

High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.