Job Description:

Compliance Program Manager

Bring your compliance expertise to a role where your insight, collaboration, and leadership can make a meaningful impact. As a Compliance Program Manager, you’ll partner with leaders, physicians, clinicians, and caregivers to navigate complex compliance risks, advance key initiatives, and strengthen organizational practices. You’ll oversee a portfolio of sensitive projects and programs while using your expertise in risk compliance, facilitation, critical thinking, and relationship building to help foster a strong culture of compliance and integrity.

Work Schedule

• Hybrid role –Position requires on-site presence at times for training and meetings.
• Core business hours:Monday–Friday, 8:00 a.m. – 5:00 p.m.

Essential Functions

• Establishes and maintains effective relationships and communication channels with internal and external stakeholders. Promotes effective mechanisms to encourage a culture of compliance and reporting.

• Leads or participates in cross functional teams to address regulatory risk and implement regulatory requirements through projects and assignments.
• Evaluates and identifies risks, and develops and leads corrective action plans across an assigned portfolio of products, service lines or geographies.
• Proposes plans to adjust organizational risk response. Leads implementation of changes, with oversight and direction.
• Develops and implements corrective action plans and remediation measures to address any compliance issues or deficiencies identified by internal or external audits, investigations, or regulatory agencies.
• Monitors and analyzes changes in the regulatory environment and enforcement landscape, and assesses the impact and implications for the organization. Implements monitoring and auditing activities based on industry best practices.
• Provides guidance and support to leaders and business units on regulatory compliance issues and requirements, and proposes recommendations and solutions to ensure compliance.
• Develops and delivers compliance education and training programs to relevant stakeholders, such as employees, providers and business partners.
• Investigates and responds to compliance complaints, allegations, or incidents, and coordinates with legal counsel, human resources, and other departments as appropriate.
• Identifies and implements best practices and continuous improvement initiatives to enhance the regulatory compliance performance and culture of the organization.
• Promotes a culture of compliance and ethics and reduces Intermountain's risk of Government audits, fines, penalties and sanctions through close coordination with Compliance Department leadership.

Skills

• Compliance Programs
• Leadership
• Relationship Building
• Communication
• Risk Compliance
• Confidentiality
• Facilitator
• Problem Solving
• Collaboration
• Critical Thinking

Qualifications

• High School Diploma or GED required. Bachelor’s Degree in healthcare administration or relative field preferred. Degree must be obtained through an accredited institution. Education is verified
• Demonstrated professional experience in a regulatory, compliance or risk management role in the healthcare sector.
• Demonstrates thorough knowledge and understanding of federal and state laws and regulations related to health care billing, coding, reimbursement, contracting, and risk adjustment, such as Medicare, Medicaid, HIPAA, False Claims Act, Anti-Kickback Statute, Stark Law, and MACRA.
• Ability to interpret and apply complex healthcare regulations in a healthcare system and to assess and evaluate gaps with demonstrated knowledge of the healthcare industry.
• Demonstrates strong communication, presentation and interpersonal skills with the ability to influence and collaborate with diverse stakeholders.
• Demonstrated discretion to maintain confidential information, evaluate alternatives, and make effective decisions.
• Demonstrated experience implementing the eight elements of an effective compliance program.
• Demonstrates high ethical standards, integrity, and professionalism, with a commitment to Intermountain Health's mission, vision, values, and compliance framework.

Physical Requirements

• Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
• Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Key Bank Tower

Work City:

Salt Lake City

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$51.73 - $79.87

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Job Description:

The incumbent will work with Intermountain Health’s Director of CEO and Executive Communications supporting communications for Intermountain’s President and CEO. This individual will support the Director with producing CEO communication materials such as presentations, speeches, blogs, social media posts, briefs, and other editorial content. This individual will manage through complex and competing priorities; build effective relationships; and drive continuous improvement

Preferred Candidates have the following experience:

Bachelor’s degree in Public Relations, Marketing/Communications (or related field), Business, or English, and experience in a complex and dispersed organization (preferably healthcare). Degree to be verified and must be obtained through an accredited institution.·

A minimum of 5 years’ communications experience, which should include writing for and providing communications support to a senior executive.·

Demonstrated communications planning and execution success.·

Demonstrated ability to synthesize complex information into meaningful communication.·

Demonstrated superior writing and editing skills.·

Demonstrated ability to visually convey messages in PowerPoint.·

Demonstrated success managing social media for a senior executive.·

Demonstrated project management abilities.·

Demonstrated ability to work both independently and as part of a collaborative team.·

Demonstrated proficiency in use of word processing and desktop publishing software.

Experience in healthcare

Job Description

Applicants must reside in Utah, preferably in the greater Salt Lake City area.

Office Location:Key Bank Tower, 36 S State Street, SLC, UT

Scope

The incumbent will play a supporting role in the production of CEO communication assets to help establish narratives internally and build Intermountains national reputation. Under the strategic direction of the Director of CEO and Executive Communications, the incumbent will work closely with other members of the marketing and communications team as well as leaders from across the enterprise to fulfill Intermountains mission.

Job Essentials

Under the strategic direction of the Director of CEO and Executive Communications, this individual will work closely with the Office of the President and CEO, the Executive Communications team, and other senior leaders to execute the communication initiatives of the President and CEO.

This person will prepare event briefs, PowerPoint slides, and other communications materials for the President and CEO’s internal and external speaking engagements; draft editorial content such as social media posts and blogs; and support the overall strategy for CEO communications.

The individual in this role must have a high degree of integrity and discretion and be able to balance long-term projects and ongoing assignments with immediate demands as they arise. The position handles confidential information and sensitive matters and will collaborate with executives, leaders at all levels, and Marketing and Communications colleagues to achieve desired outcomes.

This person must have strong executive presence and business acumen and be adept at navigating and clarifying ambiguity. The position demands both structure and flexibility, and acute attention to detail. The role is highly accountable, requiring a reflective approach and a bias for thoughtful action.

Skills

• Communication
• Budgeting
• Project Management
• Social Media
• Writing
• Leadership
• Strategic Communication
• Communication Analytics
• Communication Metrics
• Content Creation

Required Qualifications

• Experience in communications, media relations, journalism, public relations, or a related field.
• Exceptional written and verbal communication skills.
• Proven expertise in writing, editing, and creating impactful marketing and/or communication plans.
• Strong organizational and project management skills.
• Demonstrated ability to work effectively under pressure and meet tight deadlines.
• Proficiency with communication metrics and analytics tools.

Preferred Qualifications

• Bachelor’s degree in Public Relations, Marketing/Communications (or related field), Business, or English, and experience in a complex and dispersed organization (preferably healthcare). Degree to be verified and must be obtained through an accredited institution.·
• A minimum of 5 years’ communications experience, which should include writing for and providing communications support to a senior executive.·
• Demonstrated communications planning and execution success.·
• Demonstrated ability to synthesize complex information into meaningful communication.·
• Demonstrated superior writing and editing skills.·
• Demonstrated ability to visually convey messages in PowerPoint.·
• Demonstrated success managing social media for a senior executive.·
• Demonstrated project management abilities.·
• Demonstrated ability to work both independently and as part of a collaborative team.·
• Demonstrated proficiency in use of word processing and desktop publishing software.
• Experience in healthcare

Physical Requirements

• Ongoing need for the employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients, and visitors require the employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

Location:

Key Bank Tower

Work City:

Salt Lake City

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$44.99 - $69.44

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Primary City/State:

Gilbert, Arizona

Department Name:

Admin-Clinic

Work Shift:

Day

Job Category:

Administrative Services

Great careers start with great training. The people of Banner Health are focused on delivering excellent care to our patients. In return, we are committed to excellence in personal development for all our team members. Apply today.

At Banner MD Anderson Cancer Center, patients experience customized, comprehensive and compassionate cancer care. We travel through the cancer journey with patients, supporting their unique medical and personal needs every step of the way. We believe patient care is most effective when it’s truly collaborative. Our evidence-based, multidisciplinary approach brings together physicians from all cancer specialties to provide highly coordinated and compassionate care.

As an Senior Administrative Assistant on our team, you will support senior leadership team members by providing clerical and administrative services and assistance, of moderate complexity, requiring the use of judgment and discretion on a periodic basis.

Schedule: Monday - Friday, 40hrs., 8am-5pm

At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY
This position supports senior leadership team members by providing clerical and administrative services and assistance, of moderate complexity, requiring the use of judgment and discretion on a periodic basis.

CORE FUNCTIONS
1. Handles a wide variety of situations and conflicts involving the clerical and administrative function of the office, which often can not be brought to the attention of the executive. This includes summarizing the content of incoming materials, specially gathered information, or meetings to assist their supervisor; coordinating the new information with background office sources; and drawing attention to important aspects or conflict.

2. Interprets request and helps implement action, as well as decides whether the executive should be notified of important or emergency matters, as needed. In the absence of their supervisor, ensures that requests for action or information are relayed to the appropriate staff member.

3. Coordinates, handles, and/or completes recurring projects or one-time projects, as directed by supervisor.

4. Screens telephone calls and visitors, ascertaining who can be redirected to subordinate management. Provides information to callers, including key internal or external sources, which requires comprehensive knowledge of organization policies, practices and operations.

5. Maintains supervisor's calendar, regularly arranging meetings, conferences, and appointments without clearance. Arranges hotel and travel accommodations for frequent, extended trips.

6. Prepares special or one time reports, presentation materials, summaries, or replies to inquiries, selecting relevant information from a variety of sources. May assist in the research, analysis and interpretation of data under the direction of management.

7. Performs a broad range of administrative support details on a regular basis, requiring initiative and judgment to make independent decisions for which probable errors may have moderate effect on cost impacts on organizational outcomes.

8. May hire, train, conduct performance reviews, and direct the workflow for the department staff. This includes completing projects by assigning work to clerical staff and following-up on results.

9. This position primarily focuses on the operations of the office of the senior leaders. Responsibilities extend across organizational lines, requiring extensive interaction and involvement throughout the system/facility, as well as the community. This position routinely interacts with senior leaders, board members, physicians, patients, board members, employees, the media, as well as business and community leaders.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. A strong working knowledge of administrative/specialized business support services as normally demonstrated through three to four years administrative support experience at a progressively responsible level required.

Must have written communication skills to edit and proofread business correspondence and reports. Also requires the ability to type accurately and efficiently from rough draft and machine transcription or personal dictation, involving standard business vocabulary, using common word processing programs. Must have the ability to acquire and utilize a thorough knowledge of organization policies, practices, and operations and oral communication skills to perform routine administrative details, such as arranging meetings, responding to non-routine inquires from telephone callers or visitors, and gathering background information for sensitive or confidential reports. Must have the ability to analyze routine administrative details of limited complexity, such as resolving minor scheduling conflicts, redirecting mail, etc. Must have excellent oral, written, and interpersonal communication skills to effectively interact with all levels of the organization. Must possess the ability to convey a professional image, as well as, effectively represent the organization as appropriate in its relationship with external customers. Must have a working knowledge of personal software packages to perform the administrative functions described above.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Associate's degree

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Casper, Wyoming

Department Name:

Admin-Hosp

Work Shift:

Day

Job Category:

Administrative Services

We’re proud that Banner Health has earned Great Place To Work® Certification™ for the third consecutive year. We’re committed to a workplace culture where team members trust the people they work for, take genuine pride in their work, and enjoy collaborating with colleagues. Discover career opportunities and join our dedicated team of professionals. 

Explore and excel. Wyoming Medical Center seeks to transform the lives of those we serve by fostering the highest level of health and wellness in our community and across our region and state. Whether you’re coming in with experience, or just learning the health care industry, Banner Health is a great place to develop and grow your career.

As the Executive Assistant you will be an essential member of the team providing complex administrative assistance supporting our Executive Suite at Banner Washakie Medical Center. This position typically supports the Chief Nursing Officer (CNO) and oversees the Administrative staff for the C-Suite.  Responsibilities include coordination of communications, maintaining and managing multiple challenging executive schedules, coordinating projects, maintaining task deadlines, running reports, analyzing data, translation into presentation material, presentations, working with administrative systems, handling of sensitive and confidential information, and coordinating with strategic partners in a collaborative environment.

As the Executive Assistant we are seeking a professional with experience that demonstrates abilities with computer programs. Must have excellent oral, written, and interpersonal communication skills, as well as a high level of sophistication to effectively communicate and interact with senior executives, internal and external to the organization. Must possess the ability to convey a professional image, as well as effectively represent the executive as appropriate in his/her relationship with external customers. Experience in a role that required confidentiality preferred.

This if a Full time, days shift position working Monday-Friday 8:00am-5:30pm.

Banner Wyoming Medical Center is located in the heart of Casper Wyoming. As the state's largest inpatient facility, Wyoming Medical Center is known and highly regarded for its cardiac and stroke services. With 249 beds and a level 2 trauma center, Wyoming Medical Center is proud to serve the entire state of Wyoming.

POSITION SUMMARY
This position typically supports Senior Vice President (SVP) or equivalent or a Large Facility Chief Executive Officer (CEO) and other senior leaders by providing administrative services and assistance, of moderate complexity, requiring significant latitude of independent judgment and discretion on a routine basis. Additionally, this position handles a variety of situations involving the administrative function of the office, which often cannot be brought to the attention of the executive.

CORE FUNCTIONS
1. Frequently handles a wide variety of situations and conflicts involving the clerical and administrative function of the office, which cannot be brought to the attention of the executive.

2. Interprets requests, takes appropriate action, evaluates level of information, and decides when the executive should be notified. In executive’s absence, directs and ensures that requests for action or information are relayed to the appropriate staff member.

3. Conserves executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications. Independently composes and signs correspondence for executive as needed.

4. On own initiative, composes correspondence or responds to individuals, which requires knowledge of executive’s views, philosophy, and some understanding of technical matters. May serve as the executive’s representative at meetings and express the executive’s viewpoints at such meetings.

5. Maintains executive’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel plans. On own initiative, arranges for staff members to represent organization at meetings and conferences.

6. Prepares reports including conclusions and recommendations for solution of operational and administrative problems.

7. May hire, train, conduct performance reviews, and direct the workflow for the department staff. This includes completing projects by assigning work to clerical staff and following-up on results.

8. This position primarily focuses on the operations of the office of the system assigned executive. Responsibilities extend across organizational lines, requiring extensive interaction and involvement throughout the system, as well as the community. This position routinely interacts with SMT, board members, physicians, patients, board members, employees, as well as business and community leaders.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

A strong working knowledge of administrative/specialized business support services as normally demonstrated through four to five years advanced administrative support experience at a progressively responsible level required, including management of projects.

Proven ability to work independently and manage multiple projects and activities simultaneously. Must possess independent decision-making abilities, as well as, considerable judgment and initiative to determine the approach or action to take in non-routine situations. Must have the ability to analyze non-routine administrative details of moderate complexity and provide for an acceptable resolution. Must have the ability to acquire and utilize a thorough knowledge of organization policies, practices, and operations and oral communication skills to perform routine administrative details, such as arranging meetings, responding to non-routine inquiries from telephone callers or visitors, and gathering background information for sensitive or confidential reports. Must have excellent oral, written, and interpersonal communication skills, as well as a high level of sophistication to effectively communicate and interact with senior executives, internal and external to the organization. Must possess the ability to convey a professional image, as well as effectively represent the executive as appropriate in his/her relationship with external customers. Must have an advanced working knowledge of personal software packages to perform the administrative functions described above.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Previous clerical supervision experience preferred. Associate's degree preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of various backgrounds and age and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses company's data systems to document pertinent medical information.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

• Required - High School Diploma/GED
• Preferred - Completion of a formal medical assistant training program.

Work Experience

• Required - Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision

Certifications

• Required - Medical Assistant Certification
• Required - Basic Life Support (BLS) from the American Heart Association

Knowledge Skills and Abilities (KSAs)

• Clinical knowledge.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Strong interpersonal and customer service skills.

Job Duties

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment
• Provides excellent patient service through effective communication both over the phone and in person
• Completes appropriate documentation including patient registration if necessary
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Performs other duties as assigned
• Complies with all policies and standards

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

Duties performed routinely require exposure to blood, body fluid and tissue. The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

At Houston Methodist, the Imaging Services Assistant position is responsible for assisting the imaging technical staff with activies to enhance safety, exam quality, and provision of service within the department. This position performs tasks that range from patient movement throughout the department and hospital, obtains supplies, room preparation, disinfection of equipment and room, that promote efficiency through completion of tasks that do not require a licensed individual. The Imaging Services Assistant position demonstrates competence to adapt to work and customer service to accommodate the unique physical, psychosocial, cultural, safety and other developmental needs of patients served by the department. This position demonstrates appropriate communication skills and interpersonal relationships.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
• Enrollment in an accredited imaging school preferred

EXPERIENCE

• Previous imaging student experience preferred or have worked in a hospital or other customer service industry preferred

LICENSES AND CERTIFICATIONS
Required

• BLS - Basic Life Support or Instructor (AHA) - American Heart Association

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Demonstrates a learning attitude toward solving problems, using good reasoning and judgment
• Demonstrates a positive demeanor and strong multi-tasking abilities
• Ability to work with peers in a team situation
• Strong organization skills and detail-oriented nature
• Professional handling of exposure to confidential/sensitive information
• Practices universal precautions at all times
• Demonstrates a working knowledge of isolation, infection control and safety procedures

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one another to achieve optimal department results. Under instruction of technologists, works collaboratively with the imaging team to perform tasks that enhance the efficiency of the department.
• Transports patients when necessary to/from the department to ensure the imaging equipment is not waiting for the next patient. Functions as a team member, responding willingly to colleagues’ needs for assistance and partnership.
• Provides contributions towards improvement of department scores for employee engagement on department scorecard, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Under direction of the imaging sevices staff, communicates with patient/family, and staff members regarding delays or status changes associated with the exam.
• Facilitates patient trips to/in changing rooms and restrooms in order to expediate the patient’s journey through the department.
• Proactively seeks out assignments and learning opportunities within assigned department or on teams that cross departments. Follows up on action items to ensure completion of assignments.
• Conducts patient and family-centered care standards and follows through with meeting patient needs. Uses peer-to-peer accountability, towards improving department metrics for patient satisfaction and care.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Ensures work areas are clean, uncluttered, and stocked in accordance with department protocals.
• Organizes the work flow, problem-solves basic and routine matters, seeking guidance and assistance from imaging services staff, by utilizing resource persons, i.e. licensed technologist, or management, policy and procedure manuals, or other references on standards of care.
• Contributes to identification of corrective action and improvement activities, impacting quality and safety targets, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.

FINANCE ESSENTIAL FUNCTIONS

• Self-motivated to independently manage time effectively, prioritize daily tasks to meet established and committed deadlines, minimizing incidental overtime. Utilizes time efficiently and helps other team members.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Provides recommendations to improve processes that enhance safety, workflows and patient care.
• Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: Yes
• Business professional: No
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Imaging Services Assistant position is responsible for assisting the imaging technical staff with activies to enhance safety, exam quality, and provision of service within the department. This position performs tasks that range from patient movement throughout the department and hospital, obtains supplies, room preparation, disinfection of equipment and room, that promote efficiency through completion of tasks that do not require a licensed individual. The Imaging Services Assistant position demonstrates competence to adapt to work and customer service to accommodate the unique physical, psychosocial, cultural, safety and other developmental needs of patients served by the department. This position demonstrates appropriate communication skills and interpersonal relationships.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
• Enrollment in an accredited imaging school preferred

EXPERIENCE

• Previous imaging student experience preferred or have worked in a hospital or other customer service industry preferred

LICENSES AND CERTIFICATIONS
Required

• BLS - Basic Life Support or Instructor (AHA) - American Heart Association

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Demonstrates a learning attitude toward solving problems, using good reasoning and judgment
• Demonstrates a positive demeanor and strong multi-tasking abilities
• Ability to work with peers in a team situation
• Strong organization skills and detail-oriented nature
• Professional handling of exposure to confidential/sensitive information
• Practices universal precautions at all times
• Demonstrates a working knowledge of isolation, infection control and safety procedures

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one another to achieve optimal department results. Under instruction of technologists, works collaboratively with the imaging team to perform tasks that enhance the efficiency of the department.
• Transports patients when necessary to/from the department to ensure the imaging equipment is not waiting for the next patient. Functions as a team member, responding willingly to colleagues’ needs for assistance and partnership.
• Provides contributions towards improvement of department scores for employee engagement on department scorecard, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Under direction of the imaging sevices staff, communicates with patient/family, and staff members regarding delays or status changes associated with the exam.
• Facilitates patient trips to/in changing rooms and restrooms in order to expediate the patient’s journey through the department.
• Proactively seeks out assignments and learning opportunities within assigned department or on teams that cross departments. Follows up on action items to ensure completion of assignments.
• Conducts patient and family-centered care standards and follows through with meeting patient needs. Uses peer-to-peer accountability, towards improving department metrics for patient satisfaction and care.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Ensures work areas are clean, uncluttered, and stocked in accordance with department protocals.
• Organizes the work flow, problem-solves basic and routine matters, seeking guidance and assistance from imaging services staff, by utilizing resource persons, i.e. licensed technologist, or management, policy and procedure manuals, or other references on standards of care.
• Contributes to identification of corrective action and improvement activities, impacting quality and safety targets, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.

FINANCE ESSENTIAL FUNCTIONS

• Self-motivated to independently manage time effectively, prioritize daily tasks to meet established and committed deadlines, minimizing incidental overtime. Utilizes time efficiently and helps other team members.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Provides recommendations to improve processes that enhance safety, workflows and patient care.
• Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: Yes
• Business professional: No
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Program Director position develops programs and provides leadership, planning and coordination of multi-component, complex programs to drive business goals and support the organization's strategic direction. This position educates and assists leadership in developing strategies to respond to new program requirements and opportunities for improvement supported by external benchmarking. The Program Director position exhibits strong leadership and critical reasoning skills in decision-making, planning and organizing, initiative and ingenuity, creativity, independent decision making, problem solving, and interpreting data for large-scale and multiple site programs. This position develops positive relationships with physicians and interdisciplinary teams, interacting with all levels of the organization, from front-line staff to senior management. This position is responsible for various administrative and operational functions, including protocol development and implementation, financial stewardship and writing program funding proposals while providing education and technical expertise related to the program for successful implementation. The Program Director position collaborates with System Hospitals for sharing of best practices, reporting methodologies and identification of potential duplication of effort.

FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION

• Master’s degree

EXPERIENCE

• Seven years of experience in a healthcare setting of which four years working in a program/project role focused on organizational operations. May consider HM employee with six years experience, including three years in a program/project role where the emphasis has been focused on organizational operations

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
• Strong proficiency in speaking, presentation skills, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security. Excellent interpersonal skills.
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
• Strong organizational skills, excellent critical synthesis and problem-solving skills with attention to detail
• Well versed in computer skills of the entire Microsoft Office Suite
• Excellent time management skills with proven ability to meet deadlines
• Ability to function well in a high-paced and, at times, stressful environment, works under pressure and balances many competing priorities
• Mature management skills demonstrated by calm and thorough review of situations
• Advanced skills in change management, planning and execution and business acumen
• Experience with successful program management and outcomes
• Strategic thinker that demonstrates innovation and creativity in program management
• Adaptable – flexible in handling change, able to juggle multiple high priority demands, able to adapt to new situations with innovative ideas or approaches. Ability to maintain focus on goals and easily adjust to how they are achieved
• Ability to analyze and solve problems and make decisions on program-related issues
• Ability to influence others without direct position responsibility to earn credibility and client trust
• Professional handling of exposure to confidential/sensitive information
• Knowledge and familiarity with accreditation and regulatory requirements for program

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Develops and implements communication strategies throughout the organization/system to ensure accurate information regarding program purpose, initiatives, improvement strategies, and outcomes. Manages dissemination of information around program initiatives, utilizing agreed upon channels and meeting specified timelines.
• Functions directly and indirectly as a resource/consultant by working with staff, management, patients/families, and/or other groups as applicable. Utilizes outstanding relationship skills to partner with key stakeholders to drive program success.
• Acts as a model and coaches staff in effective verbal, non-verbal and written communication. Provides contributions towards improvement of department scores for employee engagement on department scorecard.

SERVICE ESSENTIAL FUNCTIONS

• Plans, directs, and executes all program initiatives to ensure the goals of the program are met. Provides effective coordination and responsible, decisive actions related to the program within documented timeframe(s) and maintains expertise in program standards.
• Provides consultative services as needed to drive program to successful outcomes, serving as a program advisor to the leadership team. Serves as a knowledge expert and resource interpreting and integrating the program standards. Employs principles of continuous performance improvement to advance the program.
• Develops materials and reports on program for Senior Leadership, Management, and front-line staff, providing education, and developing strategies to respond to new program requirements and opportunities for improvement supported by external benchmarking. Meets with stakeholders to facilitate effective and transparent communication regarding program issues and decisions.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Collaborates to ensure collection, correlation, analysis and generation of reports for detailed reporting and distribution to Senior Leadership and other key stakeholders regarding program. Processes and analyzes integrated quality data, tracking and reporting milestones, research activity and outcomes of the alliances.
• Evaluates, plans, and implements new programs, policies and procedures and educational programs to ensure excellence in quality care and patient satisfaction, as appropriate. Reviews changes related to the program and facilitates integration within the hospital.
• Develops high quality presentation materials that clearly outline the problem/situation, lay out a logical and compelling storyline that drive to recommendation(s) or set of strategic considerations. Participates in all related accreditations and regulatory surveys associated with the program.

FINANCE ESSENTIAL FUNCTIONS

• Monitors and manages the program progression within documented timeframes and within budget, taking proactive steps to minimize delays in delivery. Drives efficiencies and quality improvements, recognizing current and future resource limitations and needs. Identifies strategies and opportunities for financial efficiency and improvement of operations
• Actively participates by providing input on products, equipment for the program, as appropriate, considering both quality and cost. Develops and manages the operational and capital budget processes for the program accreditations and related areas.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Develops and coordinates department business development plans, including programs, meetings and materials to increase referral development and departmental growth, providing long-range planning input. Monitors trends and provides feedback as required; remains knowledgeable and current on industry changes and outcomes.
• Drives and participates in the process of innovation to drive teams to new avenues of growth. Sets goals and objectives and develops an implementation system to reach those goals and drives results. Implements change management strategies to ensure successful execution of program. Ensures creative and futuristic planning for health care delivery. Collaborates with medical staff, executives, hospital leaders, and hospital staff to assure goals are in congruence.
• Conducts literature searches and other benchmarking inquiries that substantiate evidence-based and best practices and supports research initiatives, including the design and implementation of data collection systems. Advances Houston Methodist’s external image to the public through external meeting attendance, publication and speaking engagements to build philanthropic relationships.
• Serves on various hospital-wide committees and takes a leadership role in developing and/or evaluating hospital services, policies, or programs, monitoring performance and re-assigning duties with necessary with prioritization. In addition, represents the hospital with work in professional association(s), as per department protocol. Identifies and assumes responsibility of own learning needs and seeks continuing education opportunities to meet those needs. Completes and updates the My Development Plan on an on-going basis. Ensures own career discussions occur with appropriate management.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: No
• Business professional: Yes
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.


Houston Methodist is an Equal Opportunity Employer.

We are so glad you are interested in joining Sutter Health!

Organization:

SHSO-Sutter Health System Office-Valley

Position Overview:

Receives incoming inquiries and service requests from patients, employees, providers, vendors and others, via phone, email, web portal, etc. and responds to each with accurate and timely information utilizing the highest customer service and quality standards. Works as part of a team and others to support one or more of the service delivery teams. Establishes and maintains strong, collaborative relationships with customers to identify additional ways to be of service and ensure customer satisfaction. Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety of our employee and patient information.

Job Description:

EDUCATION:

• HS Diploma or General Education Diploma (GED)

TYPICAL EXPERIENCE:

• 1 year recent relevant experience.

SKILLS AND KNOWLEDGE:

• Knowledge of processes within one or more of the following functions desired (required for first round of hiring): Human Resources, Payroll, Accounts Payable, Supply Chain, Revenue Cycle Customer Billing.
• Possess written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical individuals.
• Time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines.
• Ability to work with and maintain confidential information.
• Ability to work independently, as well as collaboratively within a team, including accomplishing multiple tasks in an environment with interruptions.
• Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
• Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and organizational objectives.
• Ability to operate office equipment such as multi-line phones, printers, fax machines, copiers, and scanners.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $26.02 to $36.43 / hour

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

SHSO-Sutter Health System Office-Valley

Position Overview:

Receives incoming inquiries and service requests from patients, employees, providers, vendors and others, via phone, email, web portal, etc. and responds to each with accurate and timely information utilizing the highest customer service and quality standards. Works as part of a team and others to support one or more of the service delivery teams. Establishes and maintains strong, collaborative relationships with customers to identify additional ways to be of service and ensure customer satisfaction. Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety of our employee and patient information.

Job Description:

EDUCATION:

• HS Diploma or General Education Diploma (GED)

TYPICAL EXPERIENCE:

• 1 year recent relevant experience.

SKILLS AND KNOWLEDGE:

• Knowledge of processes within one or more of the following functions desired (required for first round of hiring): Human Resources, Payroll, Accounts Payable, Supply Chain, Revenue Cycle Customer Billing.
• Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
• Time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadline.
• Requires the ability to work with and maintain confidential information.
• Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
• Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
• Build collaborates relationships with peers and other healthcare providers to achieve departmental and corporate objectives.
• Operate office equipment such as multi-lined phones, printers, faxes, copiers, and scanners.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $26.02 to $36.43 / hour

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

SMCS-Sutter Med Center - Sacramento

Position Overview:

Provides a secure and safe environment that allows patients, visitors, physicians, personnel and volunteers to deliver or receive quality services with minimal threats against their personal well-being and property. Is responsible for patrolling and monitoring facility premises, observing and reporting suspicious and unauthorized activities, and unsafe conditions. Is responsible for access control, control of keys and emergency response and notification. Renders assistance and security related services to staff, physicians, patients, and visitors, including monitoring and restraining violent patients. Documents incidents relative to the facility and coordinates with local law enforcement agencies.

Job Description:

These Principal Accountabilities, Requirements and Qualifications are not exhaustive but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

JOB ACCOUNTABILITIES:

SITE SECURITY:
•

• Maintains awareness of patient privacy and HIPAA requirements during all security activities, ensuring confidential information is not inadvertently accessed or disclosed.
• Monitors and controls access to security-sensitive areas as designated by organizational policy, including pharmacies, nurseries, behavioral health units, and restricted departments.

EMERGENT SITUATIONS:

• Responds to all emergency calls for assistance, including workplace violence, disturbances, combative patients, infant/child abductions, bomb threats, suspicious packages, evacuations, and chemical spills. 
• Employs verbal de-escalation and crisis intervention techniques as the primary response to agitated, disruptive, or potentially violent individuals.
• Removes and/or restrains individual(s) to a secure location, and if necessary, calls local authorities.
• Assists local authorities such as the police and fire department.

INCIDENT REPORTING:

• Reports unusual circumstances to the lead, supervisor, and/or manager.
• Documents observations, incidents, and witness statements clearly and accurately in accordance with departmental reporting standards.
• Completes accurate, detailed, clear and timely security incident reports; documenting all relevant observations, actions taken, and outcomes.

CUSTOMER SERVICE:

• Maintains a professional and service-oriented approach in all interactions with patients, visitors, physicians, volunteers, students, and staff.
• Acts as first point of contact regarding security assistance for staff and visitors.
• Answers general questions related to the property or security policies and procedures.
• Assists staff and visitors with lost and found items.
• Identifies individuals with special needs and provides appropriate assistance.
• Assists in resolving routine concerns for patients, visitors, and staff in a timely and effective manner.
• Provides wayfinding assistance and escort services for patients, visitors, and staff as needed, particularly during evening and overnight hours.

SECURITY OFFICERS ASSIGNED TO ACUTE FACILITIES:

• Provides a security presence within the emergency department for individuals, hospital personnel, County mental health personnel, and the general public.
• Accepts individuals who are on a 5150 hold from law enforcement and 1799 holds initiated by clinical staff.  Works with law enforcement to ensure that the individual is settled into the facility and appears to be relatively stable, prior to releasing the law enforcement officer to other duties.
• Assists in maintaining a safe and controlled environment in high-risk patient care areas, including behavioral health settings.
• Ensures the continued safety of patients, staff, and visitors.
• Maintains awareness of and responds to infant and pediatric security protocols, including abduction prevention procedures and Code Pink activation.
• Security staff shall primarily use verbal intervention skills to achieve this goal, but may use physical restraint, if reasonable and necessary.

EDUCATION:

HS Diploma or General Education Diploma (GED)

CERTIFICATION & LICENSURE:
PSO - Proprietary Private Security Officer

REGULATORY TRAINING REQUIREMENTS (CALIFORNIA BSIS) to be verified by hiring manager:

• 8 hours Power to Arrest and Use of Force
• 16 hours within 30 days
• 16 hours within 6 months
• Total 40 hours initial training
• 8 hours annual refresher

TYPICAL EXPERIENCE:
1 year recent relevant experience

SKILLS AND KNOWLEDGE:

• General knowledge of the usual duty requirements of a security officer with an emphasis on the physical and emotional maturity required for the high degree of judgment and diplomacy necessary to work efficiently in a healthcare environment.
• Must present as approachable, open, professional, and positive.
• Must be able to work collaboratively in a team environment with minimal supervision.
• Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
• Demonstrates the ability to follow established procedures and respond effectively to routine and emergent situations.
• Demonstrates cultural sensitivity and the ability to interact respectfully with diverse patient, visitor, and staff populations.
• Ability to write incident reports and read business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to solve practical problems and deal with a variety of variables, in situations where limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL ACTIVITIES AND REQUIREMENTS:
See required physical demands, mental components, visual activities & working conditions at the following link: Job Requirements

Job Shift:

Nights

Schedule:

Part Time

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirements:

Rotating Weekends

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

24

Employee Status:

Regular

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $26.43 to $36.99 / hour

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

S3-Sutter Shared Services-Utah

Position Overview:

Receives incoming inquiries and service requests from patients, employees, providers, vendors and others, via phone, email, web portal, etc. and responds to each with accurate and timely information utilizing the highest customer service and quality standards. Works as part of a team and others to support one or more of the service delivery teams. Establishes and maintains strong, collaborative relationships with customers to identify additional ways to be of service and ensure customer satisfaction. Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety of our employee and patient information.

Job Description:

EDUCATION

• Equivalent experience will be accepted in lieu of the required degree or diploma.

• HS Diploma or equivalent education/experience

PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:

• 1 years experience in Human Resources, Payroll, Accounts Payable, Supply Chain, and/or Revenue Cycle.

• 1 years experience with computer programs such as Microsoft Office, electronic mail, and information systems or database programs.

SKILLS AND KNOWLEDGE

• Knowledge of processes within one or more of the following functions desired (required for first round of hiring): Human Resources, Payroll, Accounts Payable, Supply Chain, Revenue Cycle Customer Billing.

• Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.

• Time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadline.

• Requires the ability to work with and maintain confidential information.

• Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.

• Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.

• Build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

• Operate office equipment such as multi-lined phones, printers, faxes, copiers, and scanners.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $20.82 to $29.15 / hour. B State Pay Range Pay Range is $23.42 to $26.13 / hour. A State Pay Range Pay Range is $26.02 to $29.03 / hour. California Bay Area Pay Range Pay Range is $29.93 to $33.40 / hour.

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

SEBMF-East Bay Medical Foundation

Position Overview:

Provides complex administrative support to facility operations, exercising considerable discretion and independent judgment in handling confidential and sensitive information. Coordinates various programs under the California Unruh Civil Rights Act and other laws addressing the rights of people with disabilities. Serves as the first point of contact for internal and external customers seeking facilities support and information. Provides administrative support to the Facilities organization, manage office functions including: work order coordination, security badge and access assignments, database management, daily office operations, coordination of budgeting/accounting systems, maintaining office records, and providing general support services for the divisional staff. May oversee outside contractors in support of the Facilities Department, including maintaining records and contracts, coordinating project activities, and providing scheduling support.

Job Description:

EDUCATION:
HS Diploma or General Education Diploma (GED)

TYPICAL EXPERIENCE:

2 years recent relevant experience.

SKILLS AND KNOWLEDGE:
Knowledge of facilities, maintenance operations and project management.

Knowledge of institutional maintenance operations and projects.

Knowledge of specialized computer preventive maintenance systems and Microsoft Project desirable.

Knowledge of ADA, specifically Title III (as it relates to patients and visitors), California Unruh Civil Rights Act and other laws addressing the rights of people with disabilities, such has Section 504 of the Rehabilitation Act, 29 USC 794.

Written/verbal interpersonal communication and problem solving skills.

Interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.

Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.

Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.

Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.

Ensure the privacy of each patient’s Protected Health Information (PHI).

Build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed, Occasionally

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $45.93 to $64.29 / hour

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Summary

Job Description:

Baptist Health Medical Group

Patient Care Tech

Cardiac Surgery

New Albany, Indiana

First Shift/Full Time

The Patient Care Technician will be responsible for the examination and treatment of activities under the direct supervision of the physician.

Duties include but not limited to the following: obtaining patient medical history information, expediting patient flow, rooming patients, stocking clinic with supplies, navigating electronic health record system (EPIC), scheduling and following-up with appointments and checking for prior authorizations and scheduling tests, procedures and consultations.

The PCT will communicate with pharmacies, insurance companies, patients and physicians in a respectful manner and will uphold Baptist’s mission and core values that drive service excellence.

Essential Duties and Responsibilities:

• Manages the coordination and flow of patients throughout the patients visit to create an exceptional patient experience.
• Proactively check the provider’s schedule and review information within the patient record to ensure that all required information is available prior to their visit.
• Proactively obtains any missing information from the patient to ensure that medical records are accurate and up to date, which helps to ensure better care is being provided.
• Upon arrival, captures patient’s vital signs, past medical, social and family history, medication usage and preferred pharmacy information.
• Ensures compliance with all state and federal regulatory requirements including HIPAA/OSHA compliance.

Minimum Requirements:

• High School Diploma or equivalent.
• Basic computer skills, specifically with navigating within databases containing highly confidential information.
• Basic Life Support and other advanced training as appropriate.

Patient Care Tech, Patient Care, Administrative, Front Desk

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

SUMMARY:

Under the general supervision of the laboratory director, Dr. Carskadon, and the daily direct supervision of the project coordinator, the role of the Sleep Research Assistant (SRA) is to perform a variety of duties including form preparations, various recruitment duties, interactions with participants and their families, and other duties necessary to perform research projects.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

Instill Trust and Value Differences

Patient and Community Focus and Collaborate

RESPONSIBILITIES:

PRINCIPAL DUTIES AND RESPONSIBILITIES

It is essential that the SRA be comfortable working with and interacting with research participants and their families. Participants can include children, adolescents, and adults. Information that the CRA comes across and/or collects must at all times remain confidential and respected. Confidentiality, accuracy, and meticulous attention to detail are essential for this position.This position in our sleep research lab includes a variety of duties undertaken in performing our research projects. These duties include: attending study planning meetings, activities involved in participant recruitment (writing and placing advertisements, brochures, flyers; conducting telephone interviews; performing screening of research volunteers and their families); preparing materials for in- lab studies (organizing protocols, forms, supplies, orientation materials, and so forth in advance of study); performing structured interviews with research participants and their families; performing procedures involved with collection of continuous activity recordings (initializing, downloading, and scoring actigraph data according to standard protocols); participating in data entry and error checking. Contributing to preparing and keeping current materials for the Institutional Review Board for the Protection of Human Subjects is another key responsibility.This position requires someone with exceptional “people skills,” in addition to enthusiasm, organization, creativity, and determination. A flexible schedule necessary during certain studies that may require activities in evenings or on weekends. Personal transportation is a must, since the SRA must sometimes pick up equipment or participants from their homes.The SRA, although usually assigned to a specific project, also assists other teams when projects require additional attention. At times, orientation sessions or laboratory tours with participants and families may require extended or weekend hours.

MINIMUM QUALIFICATIONS:

BASIC KNOWLEDGE

Bachelor’s level degree in any of the life sciences.

EXPERIENCE

Experience working with human volunteers and human participant recruitment. Familiarity with data/data file management, computer data management programs, and Macintosh computers is a plus. Additional training is provided.

INDEPENDENT ACTION

Performs independently within department policies and practices. Refers specific complex problems to supervisor where clarification of departmental policies and procedures may be required.

Pay Range:

$19.97-$32.96

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Bradley Hospital - 1011 Veterans Memorial Pkwy East Providence, Rhode Island 02915

Work Type:

varies

Work Shift:

Day

Daily Hours:

Per Diem - As required

Driving Required:

No

Primary Location:

Mary and Elizabeth - UMC

Address:

1850 Bluegrass Ave
Louisville, KY 40215


Shift:

Second Shift (United States of America)

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

Provides secretarial support by performing a variety of office procedures (filing, record-keeping, inventory, answering phone, etc.). Promotes positive relations with other departments, physicians, and the public through accurate and timely communication (verbal and written) in a professional and confidential manner. Under broad direction, this position performs administrative/financial functions for the department and diversified office duties for Medical Imaging.

Essential Functions:

• Screens and refers all incoming calls and department visitors to ensure that accurate and timely departmental communication is facilitated and that the department is presented in a positive manner
• Proactively oversees schedules and maintains schedules for appropriate areas
• Distributes mail to appropriate individual
• Maintains departmental records and establishes departmental filing system to ensure the expeditious retrieval of information

Other Functions:

• Attends all UofL Health required educational programs as well as all KNOW modules
• Contributes to the efficient operation and monitoring of the department and utilizes our resources efficiently
• Demonstrates complete working knowledge of equipment within assigned area
• Responsible for ensuring required certifications are up-to-date
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• High School Diploma or GED/Equivalent (required)
• Bachelor’s Degree in related field (preferred)

Experience:

• Six months secretarial/clerical experience (preferred)
• Health care experience (preferred)

Certification:

• Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)

Employment Type:

Full time

Shift:

Description:

Mount Carmel East Patient Registration- Emergency Room; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history.

Posting Job Description

Position Purpose:

• Patient Access Representative I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision.
• Specialty: Emergency Room
• Location: 6001 E Broad St, Columbus, OH 43213
• Hours of office: 4:00pm - 2:30am Week 1: Tuesday, Wednesday, Friday, Saturday Week 2: Sunday, Wednesday, Thursday, Friday

What You Will Do:

• Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution.
• Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
• Responsible for distribution of analytical reports.
• Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
• Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
• Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives.
• Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.
• Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.
• Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Minimum Qualifications:

• High school diploma or equivalent.
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
• Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred.

Additional Qualifications (nice to have)

• Medical terminology required & knowledge of diagnostic & procedural coding
• Insurance verification with the ability to explain benefits, secure necessary authorizations

Position Highlights and Benefits:

• Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
• Retirement savings account with employer match starting on day one.
• Generous paid time off programs.
• Employee recognition programs.
• Tuition/professional development reimbursement.
• Relocation assistance (geographic and position restrictions apply).
• Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.
• Employee Referral Rewards program.
• Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!
• Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Ministry/Facility Information:

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

            Must be available full time during the first 2 weeks for training: 8:00 am – 4:30 pm.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

38791 Carolinas Medical Center - Clinic: Internal Medicine: Myers ParkFull timeYes40

Monday through Friday

8:00am through 5:00p.m.

Pay Range:

$19.80 - $29.70

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Education, Experience and Certifications

High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

36317 Advocate Condell Medical Center - CTFull timeYes36

Friday, Saturday, Sunday 7a-730p Weekender program

Pay Range:

$35.50 - $53.25

CT Technologist | Advocate Condell Medical Center

$10,000 Sign-On Bonus | Benefits Starting Day One

Weekend Program (Friday, Saturday, Sunday 7am - 7:30pm)

Weekend Program Differential and One weekend off per quarter.

Join our exceptional CT team at Advocate Condell Medical Center, a Level I Trauma Center located on a beautiful campus in the heart of Libertyville.

Why Join Condell? As a CT Technologist at Condell, you'll work in a fast-paced, technologically advanced environment caring for a diverse patient population. Whether you're seeking days, evenings, nights, or weekend opportunities, we offer a variety of schedules to fit your lifestyle while allowing you to expand your expertise in advanced imaging.

What Sets Our Team Apart? At Condell, we're more than coworkers. We're a family. Our engaged team of caregivers works seamlessly together to provide exceptional patient care while fostering a supportive, welcoming environment. Backed by experienced leaders who are invested in your success, you'll find plenty of opportunities for growth, collaboration, and professional development.

Benefits & Perks

• Up to $10,000 Sign-On Bonus based on FTE
• Benefits beginning Day One
• Tuition Reimbursement Program
• Student Loan Forgiveness Assistance
• Career growth and advancement opportunities
• Supportive leadership and team culture

If you're looking for a place where cutting-edge technology, teamwork, and compassionate patient care come together, we'd love to connect with you about our CT Technologist opportunities at Condell Medical Center. Come grow your career with a team that's dedicated to making a difference every day.

Major Responsibilities:
Accountable for Performance of CT scans and post processing according to established clinical protocols, guidelines and department operating procedures

• Transports patients to and from departments when necessary. Assist in transfer of patients on and off the CT table. Continually monitors patient condition during CT procedure.
• Works with radiologist in the tailoring of protocols to meet patient exam requirements.
• Follows correct CT Department Technologist workflow ( select correct scan room, identifies and documents two forms of identification on each patient, acquire history, verify orders, scan patient, send images to PACs, scan all paperwork and data sheets (eg. history sheet, med-reconciliation sheets, consent forms), start and complete the case in RadNet, address Q A issues, charge for contrast media and supplies, Verify that all images, series and data sheets have been sent to PACs- make sure the number of images is correct, verify exams.
• Positions patients correctly, using proper immobilization techniques

• Performs optimal scans using correct technical factors, shielding and protocols, based on the patient diagnosis, history and other relevant clinical information.
• Use correct technical factors in accordance with the American College of Radiology (ACR) to use the lowest amount of radiation to get a diagnostic scan.
• Performs CT angiography, 3D, MIPS, VR, Vessel Analysis, and MPR's, post processing of computer data to enhance exams for radiologist interpretation, using reconstruction software appropriate to the pathology or region of interest.
• Operates support equipment for CT such as: Independent workstation, pressure injector, PACs and RadNet systems.

• Initiates IV for administration of contrast media for CT in accordance with department policy and utilizing standard precautions - Is IV certificed within 3 months of hire.
• Prepares patient for exams by explaining procedure and by encouraging questions and answering any questions the patient may have

Accountable for maintaining good relations when dealing with internal and external customers encountered in daily performance of job. (Internal customers - fellow staff members, physicians) External customers - ancillary departments, inpatients, outpatients, ER patients and family members

• Associated is expected to follow the Advocate Standards of Behavior

• Associate uses BOE's when interacting with patients, family members, visitors and staff

• Address minor customer complaints. Tactfully resolves complaints, using service recovery

• Refers difficult complaints or sensitive issues to higher authority
• Provides explanation of delays for testing to patients who are waiting past their scheduled time.

Accountable for obtaining pertinent patient history to provide the radiologist with adequate information for exam interpretation and to ensure procedural criteria is met.

• Obtains and documents, confidential history (eg. lab values - BUN/Creatinine, allergy screening, surgical and dialysis history, etc), from patient, chart or family member, to ensure the appropriateness of the exam as well as administration of contrast media
• Obtains contrast injection consent form from patient or family member prior to the injection of contrast material
• Accountable for documentation of and charging for supplies used during the performance of exams or procedures.

Accountable for documentation of all patient information on appropriate forms for department records related to preservation of patient records, patient statistics, billing information and supplies

• Assists in scheduling of exams
• Documents confidential patient history to ensure appropriateness of exam and contrast media
• Documents patient charge data, modifying and initiating charges as procedure modifications are made per the radiologist or ordering physician
• Documents any allergic reaction, iv extravasations and initiates incident report regarding staff or patient situations
• Maintains appropriate inventory levels of supplies, notifies ordering personnel in a timely manner when supplies need to be ordered

Accountable for being compliant with established Accrediting Organization, IEMA and department safety safety standards to ensure patients and staff well being at all times

• Maintains appropriate inventory levels of medical supplies. Performs daily quality assurance scans on all scanners prior to use to ensure safety of scanners for patients and staff - Documents daily QA in logbook
• Promotes patient safety by reporting issues through established channels and participating as requested in safety initiatives.
• Use correct scanning protocols, guidelines and technical factors to obtain the best quality diagnostic scan using the lowest possible radiation
• Maintains fire safety standards
• Initiates requests for emergency medical support as indicated by patient condition - Knowledge of when to call Code Blue/Rapid Response

• Maintains knowledge of departmental disaster and evacuation policies
• Maintains and constantly implements standard precautions
• Maintains documentation of equipment malfunctions and notifies appropriate personnel

• Attends mandatory in-services and department meetings.
• Completion of all applicable of safety modules

Accountable for keeping state licensure (IEMA), certifications (ARRT) and CPR card current

• Copy of licensure, certification and cpr cards will be given to coordinator or manager immediately.
• All current associates will be required to pass the advanced CT certification examination by January 1, 2010
• All associates hired after January 1, 2010 will be required to have advanced certification in CT or required to be CT advanced certified within 1 year of hire.

Accountable for keeping abreast of current CT procedures and new developments in the field of CT and sharing of information with staff, new hires and students.

• Responsible for attending in-services and education seminars when appropriate.

• Responsible for instructing other technologists on new techniques, protocols or procedures learned

• Responsible for training of new staff and students

Accountable for coordinating the scheduling of inpatients, outpatients and ER patients to ensure efficient utilization of CT equipment and personnel

• Works with inpatient and outpatient scheduling to adjust schedules as needed

• Performs examinations in the following order STAT, Pending Discharge, Current Day, completes Routine exams in the order in which they are ordered.

Accountable for documentation of and charging for supplies used during the performance of exams or procedures.

• Associated is expected to charge for supplies used during the performance of exams.

Education/Experience Required:
1 year general radiology preferred. ARRT registry IEMA license

CPR within in 3 months of hire

Knowledge, Skills & Abilities Required:
Basic knowledge of cross sectional anatomy and basic CT procedures Good oral and written communication skills Computer competent
ARRT registry IEMA license CPR certification (within 3 months of hire) Advanced CT Certification within one (1) year of hire

Physical Requirements and Working Conditions:
Ability to work overtime when needed and respond to work at short notice (eg. Disaster Call back) Ability to be flexible in starting times to meet departmental demands. (weekend rotation,flexible hours, other shifts) Ability to work weekends and holidays Ability to participate in on-call programs and available to department needs with minimal notice Ability to show excellent technical competence Ability to show computer competence and equipment skill competence (eg. power injector) Ability to practice high quality patient care - very good communication skills - follows age specific guidelines Ability to demonstrate very good oral and written communication skills Ability to deal with extremely ill patients - can handle stressful situations professionally Ability to make independent professional decisions using good judgement skills Ability to function independently with minimal assistance in performing job Attends education and safety inservices - completes all safety modules May be exposed to hazardous chemicals Exposed to radiation - follows radiation safety guidelines Ability to attend out of town site visits/training if needed Ability to do light, medium or heavy lifting Light: Lifting up to 20-50 pounds occasionally and/or up to 10 pounds frequently Medium: Lifting up to 20-50 pounds occasionally and/or up to 10 pounds constantly Heavy: Lifting 50 to 100 pounds occasionally and/or 25 to 50 pounds occasionally and/or 25 to 50 pounds frequently and/or 10 to 20 pounds constantly This position will recognize needs and behaviors of a variety of age groups of patients treated, i.e., understand child growth and development, normal patterns of adolescent behavior and look for signs of normal aging. Prior experience with various age groups is preferred.

If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

Provides administrative/secretarial support to Executive Leadership and performs diversified administrative and secretarial functions.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High School Diploma or Equivalent AND Four years of high level Administrative Experience OR Associate’s Degree AND Two years of high level Executive Office Experience OR Bachelor’s Degree.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Provides confidential administrative support.

2. Maintains the assigned executive(s) daily appointment calendar; Makes travel and lodging arrangements as required.

3. Types correspondence, reports, memoranda, special projects, technical papers and related material for department staff.

4. Composes letters and memoranda from dictation, verbal direction or from knowledge of hospital policy and procedures.

5. Records meeting minutes to maintain an accurate record of decisions.

6. Answers telephone and provides information in accordance with hospital policy.

7. Collects and prepares information for the assigned leaders use in meetings with executive staff members and outside individuals.

8. Follows standard precautions at all times.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Ability to sit for long periods of time.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Standard office environment.

SKILLS AND ABILITIES:

1. Maintains a high level of confidentiality at all times.

2. Strong computer skills, communication skills, writing skills, organizational skills, and transcription are required. Demonstrated proficiency in Microsoft Office software. (including but not limited to, Word, Outlook, Excel, and PowerPoint)

3. Experience in a high-level executive office setting.

4. Ability to work independently and exercise good judgment with exemplary attention to detail.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

SMG System Medical Group

Cost Center:

671 SMG Corporate Admin

Address:

3040 University AveMorgantownWest Virginia

Equal Opportunity Employer

 

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Clinical or Counseling Psychologist – Professional Well-Being CenterWestwood Administration - East

Position Summary / Career Interest:

Clinical or Counseling Psychologist – Professional Well-Being Center

The University of Kansas Health System’s Professional Well-Being Center provides no-cost, confidential, voluntary counseling and psychiatric services, wellness and leader consultations, and outreach programming to physicians, APPs, nurses, health professionals and KUMC academic faculty.  We are seeking a dedicated and experienced part-time (0.5 FTE) Clinical or Counseling Psychologist to join the Professional Well-Being Center’s expanding behavioral health team. This is a unique outpatient opportunity to positively influence the well-being of healthcare providers and health science academic faculty.

In this role, you will deliver a broad range of psychological services to healthcare professionals. This position follows a Monday–Friday part-time schedule with one weekday evening (until 7 pm) expected; no call responsibilities. We offer a competitive salary along with a comprehensive benefits package that includes generous retirement contributions, medical, dental, and vision coverage, and both short- and long-term disability insurance. Additional benefits include a CME allowance, life insurance, and professional liability coverage.

Key Responsibilities:

• Deliver initial psychological evaluations, triage, treatment, and psychoeducation for healthcare professionals at the Professional Well-Being Center.
• Provide counseling services (individual, couples, and group) both in-person and via telehealth.
• Offer consultations and lead outreach presentations for staff and departments.
• Support strategic wellness initiatives aimed at fostering a healthy and inclusive work environment for medical professionals and academic faculty members.
• Participate in crisis response efforts (without on-call duties).

 

Qualifications:

• Doctorate degree in Counseling, Counseling Psychology, or Clinical Psychology from an APA- or CPA-accredited doctoral program (with an APA approved clinical internship)
• One-year relevant post-doctoral experience
• Must be fully licensed or licensable within 60 days to practice as a Psychologist in Kansas & Missouri
• Demonstrated experience providing brief therapy to individuals, couples, and groups
• Demonstrated strong clinical and crisis management skills, including ability to work with high acuity clients with complex mental health need
• Demonstrated multicultural competence in mental health service provision
• Experience designing and implementing outreach programs and psychoeducational workshops
• Experience providing clinical consultation
• Superior oral and written communication skills
• PSYPACT credentialed or eligible (https://psypact.gov/)
• Two or more years post-doctoral clinical experience, preferred
• Two or more years of experience providing service to healthcare providers, preferred

 

About The University of Kansas Hospital:  

Recognized as one of the top hospitals in the United States by U.S. News & World Report, The University of Kansas Hospital is a 1045-bed academic medical center and Level 1 trauma center, with a mission to lead in the discovery of new knowledge, deliver outstanding patient care in this region and beyond, and educate the healthcare professionals of tomorrow. The Health System, consistently earning national recognition for outstanding quality and safety in several medical specialties, is known for its Center for Advanced Heart Care, Center for Transplantation, Advanced Comprehensive Stroke Center, and NCI-designated Comprehensive Cancer Center. Magnet designation is proof of our hard-earned commitment to nursing excellence.  

About Kansas City:  

A metropolitan area of 2.3 million people, Kansas City offers the diversity and excitement of a large city with the charm and convenience of Midwest living. Walkable, tree-lined neighborhoods surround the campus, which is within close proximity to the city's top destinations, including the Kauffman Center of Performing Arts, Union Station & Science City, National WWI Museum, Nelson-Atkins Museum of Art, as well as the Country Club Plaza, a shopping district celebrated for its architectural design.  

Overall, the Kansas City metropolitan area is a diverse and dynamic region with a rich cultural heritage, a strong economy, a vibrant downtown area, and a wide range of recreational and educational opportunities. It offers a high quality of life for its residents and attracts visitors from around the region and beyond. Residents enjoy safe, suburban neighborhoods, great restaurants and shopping, miles of bike paths, parks and lakes, excellent schools (public, private, and universities for higher education).  

The University of Kansas Health System is the official healthcare provider for the Kansas City Chiefs, Kansas City Royals, KC Current and T-Mobile Center. Kansas City is also home to Sporting KC and the Kansas City Mavericks. Visit www.thinkkc.com for more information about Kansas City.  

 

 

To apply, please submit (1) a letter of interest, (2) curriculum vitae, and (3) a list of references to:

Darci Deskin, Senior Physician & Provider Recruiter

DDeskin@kumc.edu 

Cell 913-951-7748 

Larry Long, PhD, Director, Professional Well-Being Center

LLong@kumc.edu

Office 913-588-6587

Time Type:

Full time

Job Requisition ID:

R-58801

Important information for you to know as you apply:

• The health system is an equal employment opportunity employer.  Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.  See also Diversity, Equity & Inclusion.

• The health system provides reasonable accommodations to qualified individuals with disabilities.  If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.

• Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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Primary City/State:

Phoenix, Arizona

Department Name:

Anesthesia

Work Shift:

Day

Job Category:

Administrative Services

The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better.  The future of health care starts here. If you’re ready to change lives, we want to hear from you!

As a Senior Admin Assistant you will be responsible for providing support to the department chair and department leadership of Anesthesiology.

The ideal candidate demonstrates exceptional judgment, professionalism, and discretion while supporting executive operations, managing calendars, coordinating meetings, and anticipating organizational needs before they arise. They should possess strong communication skills, the ability to build relationships across all levels of the organization, and the confidence to navigate interactions with senior leaders, physicians, and frontline caregivers.

Success in this role requires adaptability, critical thinking, attention to detail, and the ability to manage multiple competing priorities while maintaining composure under pressure.

 

Location: BUMG 1441 N 12th Street

Schedule: Monday – Friday 730am-4:00PM

Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 1,100-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 1,200 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care.

POSITION SUMMARY
This position supports senior leadership team members by providing clerical and administrative services and assistance, of moderate complexity, requiring the use of judgment and discretion on a periodic basis.

CORE FUNCTIONS
1. Handles a wide variety of situations and conflicts involving the clerical and administrative function of the office, which often can not be brought to the attention of the executive. This includes summarizing the content of incoming materials, specially gathered information, or meetings to assist their supervisor; coordinating the new information with background office sources; and drawing attention to important aspects or conflict.

2. Interprets request and helps implement action, as well as decides whether the executive should be notified of important or emergency matters, as needed. In the absence of their supervisor, ensures that requests for action or information are relayed to the appropriate staff member.

3. Coordinates, handles, and/or completes recurring projects or one-time projects, as directed by supervisor.

4. Screens telephone calls and visitors, ascertaining who can be redirected to subordinate management. Provides information to callers, including key internal or external sources, which requires comprehensive knowledge of organization policies, practices and operations.

5. Maintains supervisor's calendar, regularly arranging meetings, conferences, and appointments without clearance. Arranges hotel and travel accommodations for frequent, extended trips.

6. Prepares special or one time reports, presentation materials, summaries, or replies to inquiries, selecting relevant information from a variety of sources. May assist in the research, analysis and interpretation of data under the direction of management.

7. Performs a broad range of administrative support details on a regular basis, requiring initiative and judgment to make independent decisions for which probable errors may have moderate effect on cost impacts on organizational outcomes.

8. May hire, train, conduct performance reviews, and direct the workflow for the department staff. This includes completing projects by assigning work to clerical staff and following-up on results.

9. This position primarily focuses on the operations of the office of the senior leaders. Responsibilities extend across organizational lines, requiring extensive interaction and involvement throughout the system/facility, as well as the community. This position routinely interacts with senior leaders, board members, physicians, patients, board members, employees, the media, as well as business and community leaders.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. A strong working knowledge of administrative/specialized business support services as normally demonstrated through three to four years administrative support experience at a progressively responsible level required.

Must have written communication skills to edit and proofread business correspondence and reports. Also requires the ability to type accurately and efficiently from rough draft and machine transcription or personal dictation, involving standard business vocabulary, using common word processing programs. Must have the ability to acquire and utilize a thorough knowledge of organization policies, practices, and operations and oral communication skills to perform routine administrative details, such as arranging meetings, responding to non-routine inquires from telephone callers or visitors, and gathering background information for sensitive or confidential reports. Must have the ability to analyze routine administrative details of limited complexity, such as resolving minor scheduling conflicts, redirecting mail, etc. Must have excellent oral, written, and interpersonal communication skills to effectively interact with all levels of the organization. Must possess the ability to convey a professional image, as well as, effectively represent the organization as appropriate in its relationship with external customers. Must have a working knowledge of personal software packages to perform the administrative functions described above.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Associate's degree

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of various backgrounds and age and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses company's data systems to document pertinent medical information.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

• Required - High School Diploma/GED
• Preferred - Completion of a formal medical assistant training program.

Work Experience

• Required - Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision

Certifications

• Required - Medical Assistant Certification
• Required - Basic Life Support (BLS) from the American Heart Association

Knowledge Skills and Abilities (KSAs)

• Clinical knowledge.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Strong interpersonal and customer service skills.

Job Duties

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment
• Provides excellent patient service through effective communication both over the phone and in person
• Completes appropriate documentation including patient registration if necessary
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Performs other duties as assigned
• Complies with all policies and standards

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

Duties performed routinely require exposure to blood, body fluid and tissue. The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

Plans, organizes, implements and evaluates therapy for assigned patients. Provides social work services for patients and families including plans for discharge, aftercare, and linkage to available community resources. Effectively adjusts communication with the patient (legal guardian, and/or family) with consideration given to age, level of understanding, developmental stage and clinical status. Practices in accordance with designated standards and ethics set by respective professional association guidelines.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

PREFERRED QUALIFICATIONS:

EXPERIENCE:

1. Two (2) years training and/or experience in Behavioral Health Therapy.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Performs assessment/evaluation of clients, including personal, social, and emotional development, family dynamics, and where appropriate, biopsychosocial antecedents, influences, and effects associated with substance dependence.

2. Participates in multidisciplinary treatment planning, with attention to special treatment needs by reason of age, gender, sexual orientation, or ethnic origin, social and cultural influences, and spiritual needs.

3. Appropriately assesses patients for discharge planning needs based on patient’s ability to make decisions, capabilities of caring for self and assisting with alternative arrangements for placement.  Has knowledge of community resources and criteria for accessing. 

4. Petitions for final commitments in conjunction with the provider for individuals who need involuntary commitment and/or longer term psychiatric care

5. Interpretation of social, psychological, and emotional problems is on-going and will be shared with treatment team.

6. Assess patients for signs or symptoms of abuse utilizing age-appropriate evaluation and coordinates appropriate referral and counseling.  Knowledge of the laws regarding child abuse, neglect, adult abuse, neglect, domestic violence and rape.

7. Appropriate documentation of services provided by making concise entries in the medical record regarding the evaluation and plan of care.

8. Facilitates individual, group and family counseling(as needed) utilizing evidenced based practices

9. Is available to discuss issues with patients such as advance directives, informed consent, and basic patient rights. 

10. Creates therapeutic activities and implements activities during scheduled therapeutic groups.

11. Documents all interactions with patient, families and referral resources in patient records including discharge planning information.

12. Provide follow-up resources with patient discharge instructions and document appropriately in patient record.

13. Provide individual/group discharge sessions with patient support system.

14. Completion of initial treatment plan and treatment plan reviews within required time frame.

15. Demonstrates good organizational and time management skills to effectively balance patient treatment needs, documentation, and educational requirements.  Manages time effectively to maximize the volume of patients. 

16. Follows hospital, state and federal guidelines for ensuring safe environment for workers, patients and public.  Maintains and monitors staff compliance with hospital and departmental policies and procedures for safety, security, and infection control.  Including privacy, patient confidentiality and HIPAA.

17. Obtains work related continuing education as required for professional licensure.

18. Communicates and interacts with patients, families, visitors, physicians, departmental and hospital staff and the public in general in a manner that demonstrates professionalism and concern for the individuals' need(s).

19. Good working relationships are developed with community health, welfare, and social agencies. New resources from the community are constantly sought to meet patient needs.

20. Remains current and responsive to changes in healthcare delivery, standards established by professional organizations, regulatory and accrediting bodies and the needs of the organization.  Enhances professional growth and development through participation in educational programs and current professional literature.

21. Actively participates in in-services, staff meetings, continuing education courses, hospital wide committees and other meetings as needed or required.

22. Assists in the training and education of social work, psychology and counseling students

23. Participates in Quality initiatives to help assess and improve the services provided and compliance with regulatory requirements. Reports results to appropriate administrative levels.

24. Willingly accepts assignments within scope of practice, skill set and level of competence.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Must meet Department of Labor’s MEDIUM duty standard (MEDIUM WORK- exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly).

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. May be exposed to virus, disease, and infection from patients and specimens in working environment.

2. May be required to travel between facilities/buildings.

3. May be exposed to traumatic situations including psychiatric crisis, physical injuries and death.

4. While performing duties of this job the employee may be exposed to fumes or airborne particles, toxic or caustic chemicals, risk or electrical shock, risk of radiation and infectious/blood borne diseases.  This job may be fast paced.

5. This position may require unsupervised access to restricted areas that may contain medications, supplies and patient confidential information.

6.  Must be flexible and work other than the normal shift when needed and able to take call.  May be required to leave work early or asked to work overtime as deemed by the work load.

7. This position may require unsupervised access to restricted areas that may contain medications, supplies and patient confidential information.

SKILLS AND ABILITIES:

1. Able to bend, stoop, reach and be capable of normal rotation, standing and walking for an 11-12 hour shift.

2. Able to use a computer keyboard, monitor and mouse and be able to use and apply hospital software programs.

3. Able to answer telephones and transcribe messages

4. Able to communicate verbally, written and electronically with healthcare personnel, families and patients.

5. Able to wear latex or vinyl gloves, with frequent changes and hand washing.

6. Must be proficient in the use of assorted equipment supplies and techniques associated with the delivery of patient care.

Additional Job Description:

Scheduled Weekly Hours:

20

Shift:

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

BMC Berkeley Medical Center

Cost Center:

315 BMC Neuro Behavioral Health Services

Address:

2500 Hospital DriveMartinsburgWest Virginia

Equal Opportunity Employer

 

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Primary City/State:

Gilbert, Arizona

Department Name:

Work Shift:

Day

Job Category:

Administrative Services

Find your path in health care. Our team members make Banner Health a Great Place To Work®. Learn how you can join our dedicated team of professionals.

At Banner MD Anderson, patients experience customized, comprehensive and compassionate cancer care. We travel through the cancer journey with patients, supporting their unique medical and personal needs every step of the way. We believe patient care is most effective when it’s truly collaborative. Our evidence-based, multidisciplinary approach brings together physicians from all cancer specialties to provide highly coordinated and compassionate care.

As a Patient Care Coordinator in Radiation Oncology, you will be responsible for providing personalized coordination, clarification and communication of all administrative aspects of care including patient needs assessments, insurance and authorization verification, registration, maintaining and handling of documentation, and scheduling of appointments

Schedule: Monday - Friday 8:00 AM - 4:30 PM

POSITION SUMMARY
This position is responsible for providing personalized coordination, clarification and communication of all administrative aspects of care including patient needs assessments, insurance and authorization verification, registration, maintaining and handling of documentation, and scheduling of appointments. This position partners with the clinical care team to ensure a seamless experience for the patient and their family across the entire continuum of their treatment. This position assists with providing resources to help the patient maintain optimal care. This position performs follow-up tasks identified during the patient needs assessment for management of patients across the healthcare continuum or when the patient is in the continuum and needs additional resource support.

CORE FUNCTIONS
1. Performs patient intake process, which may include pre-registration/registration. Partners with the clinical care team to determine initial authorizations needed based on the predicted care treatment plan. Obtains patient insurance benefit information for all aspects of the treatment, including, but not limited to, inpatient and outpatient services, prescription drugs, and travel and housing, if necessary. May also answer questions regarding the authorization process and supply information to providers, patients and third party payors.

2. Acts as a resource for insurance coverage, which may include obtaining authorizations and notifications throughout the patient’s treatment. Obtains all necessary signatures and documentation required by the patient’s insurance plan. Accurately and completely documents all information into the patient records system to ensure maximum reimbursement. Monitors and updates information regarding insurance data, authorizations, preferred providers and changes in patient’s treatment plan. Partners with the clinical care team and insurance provider to ensure continued coverage of patient’s care and maximum reimbursement and minimized financial impact to the patient.

3. Provides administrative support in maintaining materials such as documents, proposals, routine correspondence, spreadsheets, composing and preparing routine reports, and maintaining records in a variety of business software and database applications for electronic medical records, billing, data management.

4. Schedules physician appointments, tests, procedures and surgeries and may provide patient with necessary preparation instructions. Prepares, processes, and manages patient documentation to department database . Acts as a liaison between the patient, billing department, and payor to enhance account receivables, resolve outstanding issues and/or patient concerns.

5. Optimizes patient experience by using effective customer service. Communicates continually with patients, other departments, referral networks and providers to ensure appropriate plans and protocols are followed. Uses discretion and is attentive to issues of customer confidentiality. Demonstrates skills in pro-active resolution and attempts to resolve scheduling conflicts.

6. May manage the medical record for the assigned area, including coordination with hospitals, practice offices and other ancillary services to obtain needed records. Responds to patient referral requests for tests, procedures and specialty visits. Follows guidelines and may assist in developing procedures to ensure that medical records are in compliance with all state and federal laws. May also reconcile charge tickets, identifying incomplete tickets, missing charge codes or missing diagnosis codes. Notifies clinical staff as needed.

7. Works independently under general supervision, following established procedures. Uses knowledge and problem-solving skills to work independently in a clinic/physician practice environment. Responsibility for ensuring efficient coordination of administrative functions supporting patient needs assessments, insurance and authorization verification, registration, maintaining and handling of documentation, financial counseling, and scheduling of appointments. Internal and external customers include patients and their families, physician offices, third party payors, vendors, clinical staff, ancillary staff, therapist, nurses and case managers. Primary responsibility is to main department assigned, however cross-over and assistance to other departments is required.

MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.

Requires skills and abilities typically attained with three or more years working in a hospital or medical office. Requires knowledge of medical terminology. Must be able to work under minimal supervision and make independent decisions using good judgment. Excellent communication, human relations, attention to detail and organizational skills are required. Must possess highly developed interpersonal relations and process coordination skills.

Roles supporting mobile medical unit require travel within local community.

Requires knowledge of payer contract terms and processes. Requires the ability to perform basic math function and the ability to handle confidential information and sensitive issues. Must be able to work effectively with common office software and hospital software to perform intake and updates to patient medical history in addition to other software used in scheduling and billing.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy