SUMMARY:

Under the general supervision of the Environmental Services Supervisor, performs a variety of cleaning duties as assigned.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

RESPONSIBILITIES:

Consistently applies the corporate values of respect, honesty and fairness and the constant pursuit of excellence in improving the health status of the people of the region through the provision of customer-friendly, geographically accessible and high-value services within the environment of a comprehensive integrated academic health system. Is responsible for knowing and acting in accordance with the principles of the Brown University Health Corporate Compliance Program and Code of Conduct.
Perform cleaning duties including dusting of mirrors and glass, emptying all trash containers, shinning brass, stripping floors of old wax and renewing finish, cleaning screens, radiators, drinking fountains and telephones.
Assures towel and toilet dispensers are filled as required.
Keep stairs and stairwells dusted and free from debris at all times.
Moves furniture, beds and supplies as required.
Picks up and disposes of trash in a sanitary manner.
Washes floors as assigned including corridors, bathroom toilet areas, shower rooms, offices, lounges, bedrooms, sick rooms and as otherwise assigned.
Sweeps and dusts gym floor as required.
Spray and buffs floors as required.
Assures wash tubs, sinks and toilets are properly cleaned.
Checks for fire hazards, reports any problems, difficulties or unusual circumstances immediately to supervision.
Maintains equipment, supplies and area in neat, orderly condition.
Observes all hospital policies, rules and regulations including good housekeeping, safety and security.
Performs other related duties as required.

MINIMUM QUALIFICATIONS:

Requires the ability to follow written and oral instructions in English.

EXPERIENCE:
Up to one month.

Pay Range:

$18.00-$25.82

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Bradley Hospital - 1011 Veterans Memorial Pkwy East Providence, Rhode Island 02915

Work Type:

MON-FRI, AND EVERY 3RD weekend/holiday, 7AM -330PM

Work Shift:

Day

Daily Hours: 

8 hours

Driving Required:

No

SUMMARY: Under the general supervision of the Maintenance Supervisor or Crew Chief, responsible for all high and certain low voltage electric equipment, systems, and system operation within the Hospital and its related buildings. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Performs, oversees, and inspects all electrical work performed by Hospital and contractor employees. Supervises testing of emergency electrical generators and distribution systems. Performs investigations to determine and locate defects in electrical systems, repair electrical wiring, lighting fixtures, wiring devices, and central equipment control. Repairs electrically operated equipment as required by work order, emergency calls, or direct assignment. Studies blueprints and diagrams to ascertain layout, location, and specification of items to be installed; prepare quantity and cost of materials required. Overcomes any problems encountered. Maintains inventory of frequently used materials. Maintains records of repairs to equipment and notifies supervisor regarding frequently repaired equipment; recommends possible replacement. Maintains high and low voltage electrical systems including transfer switches, power panels, fire alarm systems, smoke detection systems, and other alarm systems as required. Installs electrical systems, controls, and distribution equipment including measuring, cutting, bending, and threading for electrical conduit assemblies. Repairs and/or replaces motors, transformers, switches and outlets as required. Tests electrical distribution amperage load conditions and recommends corrections where overload conditions exist. Coordinates the shut down for repairs to electrical systems. Maintains quality assurance, safety, environmental, and infection control in accordance with established hospital department policies, procedures, and objectives. Performs all duties in a safe and professional manner and in accordance with established Miriam Hospital, Facilities Management Department policy and the Fleet Risk Control Policy and Procedures. Must have a good driving record, meet and maintain the appropriate and valid driver licenses in order to operate motor vehicles as required by the Federal Motor Carrier Safety Regulations, and in accordance with the Brown University Health Fleet Risk Control Policy. Performs other related duties as required. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE: Equivalent to completion of four years of high school or vocational training plus three years electrician apprenticeship. Knowledge of electrical building codes. Master Electrician license preferred. EXPERIENCE: Five years of Hospital related experience preferred. SUPERVISORY RESPONSIBILITY: May provide technical supervision of assigned staff. Working environment exposes incumbent to heat, chemicals and a variety of light and heavy equipment. Any potential hazard is minimized by adherence to safety procedures and use of protective clothing and equipment. Considerable amount of walking, climbing, standing, stooping, bending, squatting, and lifting heavy objects.

Pay Range:

$31.00-$51.16

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

The Miriam Hospital - 164 Summit Ave Providence, Rhode Island 02906

Work Type:

M-F 3:00pm- 11:30pm rotating weekends

Work Shift:

Evening

Daily Hours: 

8 hours

Driving Required:

Yes

SUMMARY: Under the supervision of the Manager Hospitality Services, and within hospital policies and procedures, provides direction for patient meal services at patient care units to ensure patient satisfaction. Responsible to coordinate patient meal service including menu selections, tray assembly, tray delivery and pick up, special requests and needs for Personal Choice Dining. Ensures employees are adequately trained and units are properly staffed to provide service. Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect and Excellence, as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate In addition, our leaders will demonstrate an aptitude for: Ensure Accountability and Build Effective Teams Drive Vision and Purpose and Optimize Work Processes By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals. RESPONSIBILITIES: Oversees systems and processes to ensure that the strategic and operational objectives of the Personal Choice Dining service are accomplished.Assists in the selection and orientation of employees and oversees training of Personal Choice staff. Works with the Hospitality Services Representatives to ensure alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.Evaluates patient meal selection, tray completion, tray delivery, and tray retrieval process on a daily basis. Responsive to patient’s needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.Ensures that workstations and air curtain refrigerators are properly set-up prior to mealtime and back-up trays of food or pans are easily available during service time. Oversees development and implementation of action plan within Personal Choice Dining service, as appropriate.Ensures proper staffing is scheduled and/or available to perform daily activities for Personal Choice Dining.Coordinates and oversees daily and weekly activities/tasks are performed by Personal Choice Dining staff.Develops and posts employees schedules according to department’s policy. Updates and communicates job flow changes of Personal Choice Dining positions, as applicable.Evaluates, mentors, and disciplines Personal Choice Dining employees, as applicable and according to departmental policy.Interacts with Nursing to ensure patients’ diet prescriptions are accurate, and patient’s food needs are met.Communicates any patient related problems/concerns to appropriate personnel, in a timely manner following departmental procedures.Assists dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered.Assists in training production staff on Personal Choice Dining needs, such as modified diet recipes requirements, patient services production needs, portion control, and timeliness in which food is delivered to workstation.Submits all required documentation, reports, logs in a timely, professional and complete manner.Exhibits pleasant and cheerful demeanor and maintains a helpful attitude towards employees, physicians, patients, and visitors.Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay.Adheres to facility confidentiality and patient’s rights policy as outlined in the facility’s HIPAA policies and procedures.Contributes to patient satisfaction goals by ensuring quality service is provided to patients. Complies with regulatory agency standards, including federal, state, and Joint Commission. Complies with federal, state and local health and sanitation regulations and department sanitation procedures.Maintains a clean, sanitary working environment. Follows Hazard Analysis Critical Control Points (HACCP) guidelines when receiving, assembling and distributing food supplies to ensure quality and safety of food supply.Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.Identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per MSDS sheets.Utilizes equipment in performing job functions according to department safety procedures. Follows facility and departmental safety policies and procedures to include incident reporting.Follows facility and departmental infection control policies and procedures. Follows the facility’s protocols for Hazardous Materials and Waste Program.Adheres to Emergency Preparedness Program. Participates in disaster drills, as appropriate.Adheres to Life Safety Program and participates in fire drills as appropriate.Responds to utility failures following department guidelines and adheres to Lock-out/Tag-out policies where appropriate.Participates and attends departmental meetings and staff development programs, as appropriate.Reads and complies with all policies and procedures of Sodexho as appropriate. Performs other duties as assigned. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE:Associate degree in Food and Nutrition or related field preferred.EXPERIENCE:Two to three years of progressively more responsible experience in food services.WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:Acute healthcare environment. Any potential hazard is minimized or nullified by adherence to established safety procedures and the use of protective clothing and equipment. Working conditions are generally good, exposed to normal patient care environment when visiting patients and meeting with other healthcare personnel. Sits, stands, and walks intermittently throughout the day.SUPERVISORY RESPONSIBILITYupervisory responsibility for assigned shift staff. Interviews, hires, and assigns subordinate staff, provides guidance and counsel to subordinate staff. Conducts periodic performance evaluations. Acts as a resource for staff, conducts periodic individual and/or group staff meetings. Prepares and submits payroll for assigned staff.

Pay Range:

$48,068.80-$79,372.80

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

The Miriam Hospital - 164 Summit Ave Providence, Rhode Island 02906

Work Type:

12-8:30P

Work Shift:

Variable

Daily Hours:

8 hours

Driving Required:

No

SUMMARY: Under the general supervision of the Patient Service Manager, selects and modifies menus to conform to the adult and geriatric patient’s diet orders as prescribed by physician and the Brown University Health Diet Manual. Provides meal assistance to all patients on a daily basis to include meal-by-meal selection, assembly and service as well as retrieval. Accurately serves food and beverages to patients in accordance with the patient’s diet prescription. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Assists patients to make appropriate daily menu selections. May telephone or visit new admissions to ascertain patient's dietary preferences, and to obtain new menus preferences as patient's prescribed diet is changed throughout the day. Prepares, assembles and delivers patient meal trays. Verbally communicates patient concerns with the clinical dietitian i.e. education needs, inadequate meal consumption, etc. Processes daily menu labels, diet changes, transfers, discharges and new admissions. Prepares daily meal census form. Maintains adequate supplies of menus, forms and supplies to support function. Answers telephones and relays messages accurately. Assists with other clerical duties in Nutrition Office as needed. Inventories and stocks the pantries on the nursing units with patient food. Maintains quality assurance, safety, environmental and infection control in accordance with established Academic Medical Center and department policies, procedures and objectives. Performs other related duties as required. Performs all essential functions with respect for and in consideration of the age, physical condition and cultural needs of patient, staff or visitor. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE: High school diploma or equivalent. Verbal and written communication skills to convey information that may be somewhat complex, and/or to others who may have limited knowledge of the subject in question. The ability to speak clearly and politely to patients, associates and managers when conveying information, using correct grammar when speaking and not using slang terms; and targeting the amount, style, and content of the information to the needs of the receiver. EXPERIENCE: One (1) year related experience preferred, or successful completion of Hostess Training Program and Exams WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Acute healthcare Hospital environment. Any potential hazard is minimized or nullified by adherence to established safety procedures and the use of protective clothing and equipment. Working conditions are generally good, exposed to normal patient care environment when visiting patients and meeting with other healthcare personnel. Sits, stands, and walks throughout the day. INDEPENDENT ACTION: Performs independently within department policies and practices. Refers specific complex problems to supervisor where clarification of department policies and procedures may be required. SUPERVISORY RESPONSIBILITY: None.

Pay Range:

$18.00-$25.82

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

164 Summit Ave - Bldg C - N/A Providence, Rhode Island 02903

Work Type:

4-8pm

Work Shift:

Evening

Daily Hours: 

4 hours

Driving Required:

No

SUMMARY: Under the direct supervision of the shift supervisor, performs specific ware-washing duties as assigned for the sanitation/sanitizing of all china, trays, cradles, domes, silverware, carts, etc., used for patient meals. Also, responsible for the sanitation and upkeep of the tray-line area, dish machine and any other related equipment used in the system. Works on tray line as scheduled. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Ensures pars are being met to ensure quality in patients food temperatures. Prepares and stores food according to proper policies and procedures. Restocks and sets up workstations. Works in dish room. Sanitizes and discards patient meal trays by stripping the tray, removing papers and disposing of excess food in proper waste containers. Loads and unloads automated dish machine. Monitors and takes temperatures of dish machine. Sets up dish machine and pot wash for proper operation. Properly stores chemicals used. Assists in maintaining sanitation standards by mopping floors, cleaning trucks, walls, dish machine and dish room area, pot wash machine and pot wash area. Assists in moving equipment. May need to operate cash register and performs all cashing out duties. Perform other related duties as required. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE: High school diploma or equivalent preferred. Must be able to read, write understand and speak English. Ability to stand for long periods of time, lift moderate to heavy weight and push patient food carts. Repetitious lifting, bending, twisting and reaching. EXPERIENCE: Prior experience in food service preferred but not required. INDEPENDENT ACTION: Ability to follow job routine and complete tasks assigned. SUPERVISORY RESPONSIBILITY: None.

Pay Range:

$18.00-$25.82

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

164 Summit Ave - Bldg C - N/A Providence, Rhode Island 02903

Work Type:

6-2:30pm

Work Shift:

Day

Daily Hours: 

8 hours

Driving Required:

No

SUMMARY:

Under general supervision of a Phlebotomy Supervisor or Pathology Manager and according to established policies and procedures, assists supervisor with scheduling, training and assigning phlebotomists and other activities of phlebotomy program. Provides input into development or revision of policies and procedures and assures implementation. Prepares and maintains records and statistics of program activities. Assists in the supervision of Phlebotomist and clerical staff. Regularly performs duties of phlebotomists.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

RESPONSIBILITIES:

• Following established policies and procedures, prepares staffing schedules for Phlebotomist for supervisor 's approval. Adjusts schedule as necessary and arranges for adequate coverage.
• Prepares daily assignment for Phlebotomist and clerical staff.
• May make rounds on clinical unit to assure all samples were obtained and to troubleshoot problems such as locating missing samples; draws blood samples missed or those Phlebotomist had difficulty obtaining.
• Following established procedures, trains new Phlebotomist and Medical Technologist students in venipuncture and finger stick techniques. Determines when training is completed and arranges for final review with supervisor.
• Regularly assists with phlebotomy of patients.
• Participates in the interviewing and selection of Phlebotomist and provides input into performance appraisals.
• Provides input into development or revision of policies and procedures for phlebotomy programs and assures implementation and adherence to established policies and procedures.
• Maintains and records a variety of records and statistics such as payroll, work load and program activities, training reports and the like.
  Performs related clerical activities such as, sorts and files records, receiving patient into clinic/treatment area and as necessary interviews patient to obtain insurance, biographical and medical information to complete registration records.
• Provides patient with forms (e.g. hospital or regulatory required forms) for tests, gives instructions regarding any special preparation necessary prior to test or appointment, and coordinates, confirms and delivers patient 's final reports to the appropriate physician office and/or requesting clinic.
• May contact patient to return and repeat tests. May contact outside agencies/physician 's office to obtain additional patient information to complete patient records.
• Regularly performs duties of Phlebotomist.
• Performs other duties to assist supervisor as assigned.

MINIMUM QUALIFICATIONS:

• High school diploma or GED required.
• Phlebotomy certificate through National Accrediting Agency for Clinical Laboratory Sciences and/or completion of a Phlebotomy certificate program to include formal internship demonstrating 100 successful venipunctures.
• In lieu of internship, 6 months of phlebotomy experience may be considered.
• In lieu of phlebotomy certification, 5 plus years direct phlebotomy experience may be considered.
• Minimum 5 years of phlebotomy experience required.
• Ability to perform venipuncture techniques and capillary puncture on adults, children and infants.
• Interpersonal skills to obtain and provide information to patients and to explain procedures effectively in order to allay fears and anxiety.
• Demonstrated knowledge and skills necessary to provide care patients with consideration of aging processes, human development stages and cultural patterns in each step of the care process.
• Clerical skills to prepare and maintain records and reports, including keyboard skills to enterccess information.
• Familiarity with blood collector equipment, anticoagulants, special precautions and interference.
• Ability to distinguish chromatic colors.
• A Phlebotomy certificate required.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

• Works with in-patient care environment with considerable walking between units and where some physical effort may be required to deal with patients who are uncooperative.
• Some exposure to odors when handling specimens.
• Exposure to communicable diseases while administering to patients, however chance of injury is minimized by the adherence to established infection control procedures.
• Manual dexterity to perform venipuntures.

SUPERVISORY RESPONSIBILITY: None.

Pay Range:

$19.03-$31.39

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type:

Monday -Thursday 7:30a-6P

Work Shift:

Day

Daily Hours: 

10 hours

Driving Required:

No

SUMMARY:

Assist physicians in providing high-quality patient care, while also exhibiting strong customer service skills to our patients and the overall practice.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

RESPONSIBILITIES:

• Assists with direct patient care procedures and related tasks such as: lab tracking and data entry, document management, obtaining patient histories and vital signs, verifying medication lists, preparing charts and pre-visit planning

• Performs routine specialized procedures, such as EKGs, rapid strep, urine dips, spirometry, nebulizer treatments, etc.

• Administers injections including vaccines and medications

• Educates and advises patients on specified medical issues within established parameters

• Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations

• Work quality reports to ensure gaps of care are closed and maintain consistent quality scores

• Maintains stock levels for medicines and medical supplies as needed

• Monitors and audits vaccine refrigeration temperature in line with Department of Health Regulations

• Practices safety, environmental and/or infection control methods

• Complies with OSHA and DOH standards

• Complies with federal and local confidentiality laws, including HIPAA, ensuring patient privacy

• Adheres to Brown Health Medical Group guidelines for protecting patients’ demographic, clinical and financial information

• Provides superior customer service and outstanding patient care

• Attend meetings/workshops as they relate to current position and office workflows

• Performs other miscellaneous job-related duties as assigned

BASIC KNOWLEDGE:

• High School graduate or equivalent required.

• Able to read, write and speak English.

• Basic Life Support Certification required.

• Completion of a medical assistant certification preferred.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

This position requires travel between three Mohs surgery sites:

• 375 Wampanoag Trail, East Providence, RI

• 400 Bald Hill Rd., Warwick, RI

• 65 Village Square Dr., South Kingstown, RI

​

Pay Range:

$18.13-$29.90

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

East Providence-375 Wampanoag Trail - 375 Wampanoag Trail East Providence, Rhode Island 02915

Work Type:

M-F 7/7:30 - 3:30/4

Work Shift:

Day

Daily Hours: 

8 hours

Driving Required:

Yes

SUMMARY:

The Pathology Technologist reports to the Pathology Manager. Under general supervision and within department policies and procedures, performs various complex clinical laboratory tests in one or more of the laboratory sections of the Pathology Department.

Work requires a professional level of knowledge in order to read and interpret test results, especially those which are abnormal or atypical. Responsibilities include calibrating instruments, reporting test results, conducting quality controls, and the like.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

RESPONSIBILITIES:

Prepares and determines suitable of solutions, reagents and stains following standard laboratory formulas and procedures; may prepare variations of same for special tests.
Performs complex clinical laboratory tests in one or more sections of the Pathology Department, which require a professional level of knowledge in order to monitor testing procedures and parameters, and to interpret and analyze test results. Some examples of tests performed include:
Performs routine and specialized blood tests to:
Type and cross-match blood and assumes responsibility for compatibility between patient and donor.
Isolate and identify any unusual or abnormal blood incompatibility factors and
Identify atypical conditions in blood specimens.
Performs standard hematologic procedures, as well as more specialized and difficult procedures, such as:
Identifying and quantifying all formed elements of blood (i.e. platelets, leukocytes, etc.) and
Identifying coagulation factors.
Isolates microorganisms from a variety of clinical specimens with emphasis on rapid detection of pathogenic organisms using specialized morphological and biochemical methods. Performs antibiotic susceptibility tests.
Performs chemical analyses of body fluids in order to determine conditions, such as level of glucose, sodium potassium, chlorides, carbon dioxide, drugs and alcohol in the blood.
Records and reviews test results for accuracy and prepares test reports; relay test results and/or reports to physicians or others authorized to receive them.
Discusses findings with physicians when necessary.
Assists in the instruction of students and residents and in the orientation of new employees to an assigned laboratory section.
Performs quality control checks on equipment and reagents, records values and uses results to identify potential problems.
Performs new tests and procedures during development stages and makes recommendations for modification and establishment of new tests and procedures.
Monitors equipment operation; sets up and calibrates equipment, troubleshoots operational problems and performs preventative maintenance and minor repairs.
Logs in specimen and maintains records of specimen during tests; walks to patient floors, draws patient blood samples following established procedures and transports specimens to Pathology for testing.
Cleans and maintains laboratory equipment, glassware, instruments, work benches and so forth.

MINIMUM QUALIFICATIONS:

Bachelor's degree in a lab science such as chemical, physical, biological, clinical laboratory science, medical technology or closely related field or equivalent education and experience as defined by CLIA standards.

CREDENTIALS:
National certification by ASCP or equivalent in any of the offered categories such as Medical Laboratory Science, Medical Technology, Microbiology, Chemistry, Hematology, or any other recognized categorical certifications.
OR
Eligible for national certification with laboratory training including completion of a clinical laboratory training program approved or accredited by the ABHES, NAACLS, or other organization approved by HHS
OR
Previously qualified or could have qualified as a technologist as defined by CLIA standards for testing personnel.
The ability to operate equipment and instruments and to perform all procedures and tests within assigned laboratory section and interpret them accurately.
The physical and visual dexterity necessary to conduct and interpret tests.
The physical ability to stand and work at laboratory benches.
Demonstrated knowledge and skills necessary to provide care patients with consideration of aging processes, human development stages and cultural patterns in each step of the care process.

EXPERIENCE:
One year experience in a clinical laboratory.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:
Exposure to odors, infectious materials, toxins and other hazardous substances.
Visual strain is encountered while closely examining specimens.
Regularly required to stand, lift and carry supplies, etc.

Pay Range:

$29.53-$48.72

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type:

7:00am-3:30pm, rotating weekends and holidays

Work Shift:

Day

Daily Hours: 

8 hours

Driving Required:

No

SUMMARY: Under the direction of the Manager of Network Engineering and general supervision of senior staff, the incumbent is responsible for the configuration, implementation, and operational management of the enterprise unified communications infrastructure and systems within Brown University Health. This position provides project and operational support for the enterprise unified communications infrastructure. The incumbent functions as a team participant in the control and support of Brown University Health’s unified communications infrastructure and unified communications systems supporting voice (IP telephony and traditional analog TDM services), audio, video conferencing, call control, messaging (voicemail and fax) and customer contact center technologies and solutions. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Provision unified communications services. Provision traditional analog services and voip services. Provide end-user telephony support. Perform moves, adds and changes. Configure, install and troubleshoot digital and analog phone sets. Create and configure voice mailbox. Support Call Center telephony infrastructure and services. Provide call detail reports as requested. Build and configure enterprise unified communications systems and infrastructure. Adheres to established design & configuration standards.Provide support for assigned projects. Collaborate with staff on assigned projects. Meet established schedules and timelines. Ensure implemented solution meets project deliverables and adheres to defined standards and best practices. Provides operational support for the enterprise unified communications infrastructure and related technologies. Performs proactive management and monitoring of the infrastructure and systems. Schedules, plans, and performs scheduled maintenance to ensure systems are operating at optimal levels and running on the latest stable code. Performs on-going assessment and enhancements of infrastructure and systems. Conducts routine capacity planning.Create and maintain network documentation, standards, diagrams, support, and project documentation. Maintain hardware inventories of equipment and assets. Build knowledge and technical skill with supported systems.Provides off- hours on call coverage. Ability to travel to Brown University Health locations required.Provides training to staff members of the team as required. Performs other duties as assigned. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE:Equivalent to a Bachelor’s degree in Computer Science, Electrical Engineering, IS, or related field preferred. Current certification in Cisco Voice (CCENT, CCT) and other relevant technologies a plus. Must have solid understanding of telephony, TDM, VOIP, voice gateways IP, network technologies and protocols. A combination of related certification and experience may substitute for a degree.EXPERIENCE:Four years related work experience with traditional including at least two years or related experience with VOIP and unified communications systems.WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:Duties are performed in a typical office environment, requiring extended periods of sitting, walking, and/or standing. It may also require lifting and moving equipment up to 50 lbs.SUPERVISORY RESPONSIBILITY:None.

Pay Range:

$31.00-$51.16

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903

Work Type:

08:30am - 5:00pm

Work Shift:

Day

Daily Hours:

8 hours

Driving Required:

Yes

SUMMARY: Under the general supervision of the Application System Manager, provide analysis and programming to assist in the selection, implementation and ongoing support of application software including all interfaces necessary to assure a high value, widely accessible, comprehensive, integrated information network which meets customer needs. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Orient and train new employees; schedule assigned employees; provide guidance and counsel to employees; provide input to performance appraisal. On a project basis may provide functional supervision of Application System Analysts.Meet with personnel from user departments Information Services staff and vendors, to define and resolve application system problems.Analyze problems and determine most efficient and economical programming solution.Develop specifications for software applications; design, code, test, debug, document and install software programs. Test and update software products with new releases.Evaluate new software products to determine their applicability to current and future hardware and software environments.Coordinate the testing and installation of new software packages and modifications from vendors.Design, program, test and install interfaces among systems with disparate hardware and software configurations.Modify, maintain and add value to existing software via maintenance releases, utilities from vendor, and creative use of available Information Services resources to enhance the usefulness of the information system to the organization.Direct preparation of manuals and training materials and training of user personnel in the use of systems and modifications to systems.Manage complex Information Services multi disciplinary projects including project planning, task assignment and project implementation.Maintain up-to-date technical knowledge by attending seminars and reading professional literature.Participate in councils, quality improvement teams, and other such committees as required.Maintain quality assurance, safety, environmental and infection control in accordance with established hospital and departmental policies, procedures and objectives.Perform other related duties as required. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE:Equivalent to Bachelor’s degree in Computer Science, Business Administration or a related field required. A combination of computer-related technical training and successively increasing information systems management responsibility may substitute for a degree.EXPERIENCE:Three years experience in programming and systems design.SUPERVISORY RESPONSIBILITY:Functional supervision of up to 3 full-time equivalent employees. Supervision is limited to assigning work, scheduling, providing guidance and counsel, and input for performance evaluation.Work is performed in a typical office setting.

Pay Range:

$86,382.40-$142,542.40

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Remote-Rhode Island - N/A Providence, Rhode Island 02901

Work Type:

M-F 8:00am-5:00pm

Work Shift:

Day

Daily Hours:

8 hours

Driving Required:

No

SUMMARY: Under the direction of the Manager of IS Infrastructure and general supervision of lead staff, the incumbent is a senior technical resource involved in the build, deployment, and operational management of the enterprise unified communications infrastructure, systems and endpoints within Brown University Health. This senior analyst role is actively involved in the support of Brown University Health’s unified communications infrastructure and systems providing voice services (IP telephony, analog, and voicemail services), unified communications applications, and customer contact center technologies and solutions. This role provides on-site field support to include operational support and project implementation services across the enterprise and remote sites. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Build and deploy enterprise unified communications infrastructure, systems and endpoints. Provision unified communications services. Provision traditional analog services and VOIP services. Provide end user telephony support. Perform moves, adds and changes. Configure, install and troubleshoot VOIP and analog phone sets. Create and configure voice mailbox. Support Call Center telephony infrastructure and services. Coordinates and participates in delivery of services. Support advanced provisioning and service deliveries. Adheres to established design &configuration standards.Provide support for assigned projects. Collaborate with staff on assigned projects. Meet established schedules and timelines. Ensure implemented solution meets project deliverables and adheres to defined standards and best practices. Maintain project documentation.Provides operational support for the enterprise unified communications infrastructure and related technologies. Support maintenance activities. Performs proactive monitoring of the infrastructure and systems. Maintain infrastructure support documentation.Maintain hardware inventories of telecommunications equipment and assets. Create and maintain telecommunication documentation. Build knowledge and technical skill with supported systems.Provides off- hours on call coverage (potentially including weekends and holidays) as required. Ability to travel to Lifespan locations required.Mentors junior staff and provides training to staff members of the team.Performs other duties as assigned. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE:Equivalent to a Bachelor’s degree in Computer Science, Electrical Engineering, IS, or related field preferred. Current certification in Cisco Voice (CCENT, CCT) and other relevant technologies a plus. Must have solid understanding of telephony, TDM, VOIP, voice gateways IP, network technologies and protocols. A combination of related certification and experience may substitute for a degree.EXPERIENCEix years increasingly responsible related work experience in telephony voice systems including at least four years of related experience with VOIP and unified communications systems.WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:Duties are performed in a typical office environment, requiring extended periods of sitting, walking, and/or standing. It may also require lifting and moving equipment up to 50 lbs.INDEPENDENT ACTION:Employee functions independently within department policies and practices; generally refers specific problems to management or lead staff members where clarification of departmental policies may be required.SUPERVISORY RESPONSIBILITY:None.

Pay Range:

$34.20-$56.42

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903

Work Type:

8:30am - 5:00pm

Work Shift:

Day

Daily Hours:

8 hours

Driving Required:

Yes

SUMMARY: Supports the Nurse Care Management department in caring for rising-risk and high-risk patients and plays a key role in obtaining information about patients with medical and social needs. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Screens patient census using provided criteria to determine if the patient should be categorized as high risk Manages the high-risk patient census to assess if intervention from the Nurse Care Manager (NCM) or other disease management/population health program is needed Assesses patients for basic needs and intervenes when appropriate, referring patients with greater needs to the NCM for intervention Works closely with the NCM to help patients reach their goals, maintain safety and improve their health Has awareness and understanding of community and BHMGPC resources/teams to offer patients Hands off communication to the NCM or other BHMGPC program when necessary Works with the NCM to develop and update patient care plans and attends care conferences and huddles as needed Performs telephonic and remote patient outreach to patients, documenting all outreach and interventions in the electronic medical record (EMR) Facilitates and reinforces patient self-management under the direction of the NCM and encourages patients to keep up to date with labs, PCP and specialist visits and their care plan Evaluates for patient safety Ensures documentation is collected from patient specialist visits Provides resources and disease management education to patients Comfortable with MOLST and durable power of attorney forms to lightly discuss with patients Understands durable medical equipment (DME) needs and referrals Has in-depth understanding of medical insurances and benefits Assists patients with transportation needs Performs other job-related duties as assigned MINIMUM QUALIFICATIONS:

Pay Range:

$20.96-$34.61

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Brown Health Medical Group Primary Care - 593 Eddy St - Executive Suite Providence, Rhode Island 02903

Work Type:

Monday - Friday 7:30a-4:00p

Work Shift:

Day

Daily Hours: 

8 hours

Driving Required:

No

SUMMARY:

The Nurse Practitioner/Physician Assistant will provide the surgical patient and their family with continuity of care in the outpatient setting. The Nurse Practitioner/Physician Assistant will act as an integral part of the surgical service. The practitioner will also act as an educator and a liaison to other health care providers providing care across the care continuum.

Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Acts as an integral member of the surgical service for patients on the Vascular surgical service outpatient settings to include the following: conducting history and physical exams, ordering and interpreting lab tests, prescribing medications, developing and monitoring patient treatment plans, making appropriate referrals to other specialists, and prescribing and ordering appropriate treatment modalities.
• Performs minor procedures, including but not limited to: wound care including Unna boot application/management, incision/drainage/washout/debridement of wounds, removal of drains/sutures/staples.
• Collaborates with unit teachers and clinical nurse specialists to provide education to nurses in the patient care units, and serves as a preceptor for medical students, and other NP or PA students.
• Treats each person with respect and dignity.
• Participates in research studies and projects.
• Obtains Human Subjects Protection training.
• Obtains training in HIPAA compliance and all other applicable state and federal privacy laws.
• Establishes annual development goals in collaboration with physicians on the surgical service.
• Prepares health education materials for patients and their families.
• Attends continued education offerings and obtains all continuing education credits required to maintain licensure.
• Maintains ACLS certification.
• Participates in multidisciplinary meetings relating to surgery.

EDUCATION:

• Master’s Degree

LICENSES/CERTIFICATIONS:

• Current Rhode Island licensure as a Certified Registered Nurse Practitioner (for NP) or Physician Assistant (PA)
• Current DEA licensure

EXPERIENCE/SKILLS:

• Strong interpersonal skills

Pay Range:

$127,504.00-$161,782.40

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

LPG-Providence-593 Eddy St - 593 Eddy Street Providence, Rhode Island 02903

Work Type:

M-F

Work Shift:

Day

Daily Hours: 

10 hours

Driving Required:

Yes

SUMMARY:

The Pathologist Assistant reports to the Lead Pathologist Assistant and the attending pathologist. Under general supervision, prepares surgical and autopsy specimens for microscopic examination, which includes gross description and dissection. Assists in the performance of postmortem examinations.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

RESPONSIBILITIES:

Processes surgical pathology specimens including properly fixing, cutting, photographing, and sectioning of surgical specimens, including frozen sections and utilization of the laboratory information system according to standard operating policies and procedures.

Performs postmortem examination under the supervision of the pathologist and assists medical students in performing autopsies.

Works closely with residents and medical students, orienting and teaching.

Maintains inventory and equipment including preventative maintenance tasks.

Notifies in a timely manner either the chief resident, fellow, Director of Surgical Pathology or Director of the resident’s program when work is beginning to back up.

Ensures a clean and safe work environment by maintaining adequate supplies and instruments and monitoring the cleanliness of work-stations, including frozen section area.

Ensures equipment is in good working order.

Monitors hours and activities of grossing staff.

Performs other duties as assigned, such as accessioning, billing, and coding.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree in Biology and successful completion of an accredited pathologist assistant program.

Pathologist Assistant certification preferred.

Completion of medical training or related doctoral program may be substituted for Pathologist Assistant certification.

Professional knowledge and very high level of analytical ability to perform postmortem and tissue examinations interpret findings and determine data to be forwarded to pathologist.

Knowledge of anatomic pathology computer system functions.

Ability to conduct gross dissection procedures utilizing surgical instruments.

Interpersonal and verbal communication skills to effectively interact with pathologists, train medical students and residents, and present and defend case findings at conferences.

Written communication skills to prepare case summaries and interpretations, and reports of laboratory activities.

Demonstrated knowledge and skills necessary to provide care patients with consideration of aging processes, human development stages and cultural patterns in each step of the care process.

EXPERIENCE:

Three to six months job related experience to become familiar with a variety of procedures, techniques and equipment used in performing activities.

Physical abilities to assist in lifting and positioning bodies.

Exposed to infectious diseases and odorous chemicals when performing autopsies and working with surgical specimens.

Hazards are minimized by adherence to established safety precautions

Pay Range:

$90,729.60-$149,697.60

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type:

M-F 12 PM - 8:30 PM

Work Shift:

Day

Daily Hours: 

8 hours

Driving Required:

No

SUMMARY:

Reports to the Director, Environmental and textile Services. Responsible for managing central laundry services, planning, organizing and ensuring that optimum, laundry, and linen services are provided to all Brown University Health affiliates.

Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect and Excellence, as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

-Instill Trust and Value Differences
-Patient and Community Focus and Collaborate

In addition, our leaders will demonstrate an aptitude for:

-Ensure Accountability and Build Effective Teams
-Drive Vision and Purpose and Optimize Work Processes

By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals.

RESPONSIBILITIES:

• Manages the effective utilization of resources including people, financial, and materiel by developing goals and objectives for laundry and linen in conjunction with the Director and the strategic plan for the Brown University Health laundry and linen services.
• Serves as a role model to staff by continuously demonstrating the corporate values and principles, creating and maintaining effective, positive customer service relationships by identifying customers and their needs, ensuring that needs are met, responding appropriately to difficult interactions, and educating all staff on the importance of quality customer service.
• Effectively and continually communicates with the staff, management and customers to facilitate the flow of information necessary to the success of the employees, departments, functions and the organizations.
• Creates employee ownership for their careers and success by providing staff with positive and action oriented feedback to maximize the utilization and potential of the organization's human resources.
• Recommends and assists with capital equipment, labor and expense budgets related to areas of responsibility and submits to the Director.
• Establishes and maintains work standards for the production and distribution of clean textile products throughout the Brown University Health system and recommends to the Director of Environmental Services for approval.
• Assists the Director with new procedures as requested, writes procedures involving the use of new equipment and writes existing procedures to bring them up to date.
• Provides management and, working through subordinate supervisors, assures the proper collection, cleaning, inspection, finishing and distribution of line.
• Assigns production schedules to subordinate supervisors to meet the customer's textile and uniform needs.
• Works with site affiliate Administration, Laundry and Linen Supervisors and assists with the following:

- Evaluating the performance of subordinates, counseling and other

employee relations matters.
- Resolves unusual situations, or those passed on by supervisors,

directly.
- Scheduling individual work assignments and personnel.
Completes Employee Performance Recognition Summaries on

subordinate supervisors and staff and submits to the Director for

review.

• Conducts meetings with employees to exchange ideas and communicates job related information.
• Interviews and selects all laundry personnel in conjunction with the Director.
• Makes recommendations for selection of supervisory personnel.
• Maintains overall responsibility for the training and development of all central laundry personnel and, in particular, for the development of supervisor's skills.
• Prepares records and reports on weekly, monthly and annual basis, such as linen usage reports, work load studies, man hour utilization and personnel status reports.
• Reviews time sheets, coordinates vacation scheduling for all personnel on site.
• Manages the maintenance of laundry and linen equipment, textiles, furniture and accessories, and assures an adequate inventory of equipment in supply area.
• Follows up on contract services for equipment maintenance as well as other services.
• Consults with vendor representatives, oversees the testing and evaluation of new products, equipment and services, and recommends purchase to the Director.
• Recommends purchase of replacement items.
• Meets regularly with such departments, such as Nursing, Support Services and Admitting, to exchange ideas and information.
• Managers daily operations of the Brown University Health Central Laundry and linen delivery to customer sites.
  

MINIMUM QUALIFICATIONS:

• Bachelor's Degree in Institutional Management or the field of business or Health Care Administration to provide knowledge of management, record keeping, preparation of reports, etc. or equivalent experience.
• Supervisory and managerial skills necessary to direct the activities of service (including non-English speaking) and supervisory personnel.
• The interpersonal skills to effectively interact with all levels of Hospital personnel.
• The knowledge of procedures and techniques necessary to develop standards, evaluation of products and so forth.
• Minimum of four years of progressively more responsible laundry/linen experience including at least two years in a supervisory capacity.
  

SUPERVISION:

• Supervisory responsibility for up to 85 FTEs.

Pay Range:

$74,672.00-$123,198.40

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type:

8:00am-5:00pm

Work Shift:

Day

Daily Hours: 

8 hours

Driving Required:

No

SUMMARY: Under the general supervision of the management of Infrastructure Services, provides computer or device hardware, software, and local area network support to assure a high value, widely accessible, comprehensive, integrated information network which meets or exceeds customer expectations. The incumbent functions as a team participant in development and control of all, hardware, and computer peripherals and any devices that connect to the Brown University Health Local Area Networks at affiliate and enterprise levels, and will act as a technical resource for other staff with computer equipment support issues. They must possess good customer relation skills, as they will be interfacing with customers daily. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Participates in implementing computer hardware, peripherals, and software. These implementations may be site-specific as well as enterprise deployable. Support complex system installations at the client operating system level, and client rollout level. Performs identification, troubleshooting, and resolution of client operating system, hardware, software and e-communications compatibility and integration; resolves problems in accordance with departmental policy/procedure and security regulations. May also be required to identify recurring issues, document and escalate them to appropriate IT Teams. Performs setup and installation of computer hardware, software, software updates, peripheral equipment, and system components. Provides ongoing support after installation. Provides off- hours on call coverage (potentially including weekends and holidays) as required. Performs other duties as assigned. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE: Equivalent to Associate's Degree with course work in Information Technology. Must have experience in computer based technologies, hardware, software, and peripherals. These would include: PCs, monitors, cables, wireless/wired network systems, printers, IP-based phones, and cell phone integration as well as modern client operating systems and software (e.g. Windows 7, Windows 10, Microsoft Office, etc.). A combination of computer related technical training and technical microcomputer work experience may substitute for a degree. EXPERIENCE: Two years' experience in configuring client computers, including making physical modifications to hardware and installing and testing software. WORK ENVIRONMENT ANDPHYSICAL REQUIREMENTS: Duties are performed in a typical office environment, requiring extended periods of sitting, walking, and/or standing. It may also require lifting and moving equipment up to 50 lbs. INDEPENDENT ACTION: Employee functions independently within department policies and practices; generally refers specific problems to management only where clarification of departmental policies may be required. SUPERVISORY RESPONSIBILITY: None

Pay Range:

$28.12-$46.39

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903

Work Type:

M-F 8:00am-4:30pm

Work Shift:

Day

Daily Hours: 

8 hours

Driving Required:

Yes

SUMMARY:

Under the general supervision of the management of Infrastructure Services, provides computer or device hardware, software, and local area network support to assure a high value, widely accessible, comprehensive, integrated information network which meets or exceeds customer expectations.
The incumbent functions as a team participant in development and control of all, hardware, and computer peripherals and any devices that connect to the Brown University Health Local Area Networks at affiliate and enterprise levels, and will act as a technical resource for other staff with computer equipment support issues.
They must possess good customer relation skills, as they will be interfacing with customers daily.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

Instill Trust and Value Differences
Patient and Community Focus and Collaborate

RESPONSIBILITIES:

• Participates in implementing computer hardware, peripherals, and software. These implementations may be site-specific as well as enterprise deployable.
• Support complex system installations at the client operating system level, and client rollout level.
• Performs identification, troubleshooting, and resolution of client operating system, hardware, software and e-communications compatibility and integration; resolves problems in accordance with departmental policy/procedure and security regulations.
• May also be required to identify recurring issues, document and escalate them to appropriate IT Teams.
• Performs setup and installation of computer hardware, software, software updates, peripheral equipment, and system components.
• Provides ongoing support after installation.
• Provides off- hours on call coverage (potentially including weekends and holidays) as required.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• Equivalent to Associate's Degree with course work in Information Technology. Must have experience in computer based technologies, hardware, software, and peripherals. These would include: PCs, monitors, cables, wireless/wired network systems, printers, IP-based phones, and cell phone integration as well as modern client operating systems and software (e.g. Windows 7, Windows 10, Microsoft Office, etc.).
• A combination of computer related technical training and technical microcomputer work experience may substitute for a degree.
• Two years' experience in configuring client computers, including making physical modifications to hardware and installing and testing software.

WORK ENVIRONMENT ANDPHYSICAL REQUIREMENTS:
Duties are performed in a typical office environment, requiring extended periods of sitting, walking, and/or standing. It may also require lifting and moving equipment up to 50 lbs.
INDEPENDENT ACTION:
Employee functions independently within department policies and practices; generally refers specific problems to management only where clarification of departmental policies may be required.
SUPERVISORY RESPONSIBILITY:
None

Pay Range:

$28.12-$46.39

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903

Work Type:

M - F 8:00am-4:30pm

Work Shift:

Day

Daily Hours: 

8 hours

Driving Required:

Yes

SUMMARY: Under the general supervision and according to established procedures, welcomes visitors, provides accurate directions, responds to telephone inquires, and accesses computer for patient information. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Greets patients, guests, visitors, and provides accurate directions to all areas of the hospital complex. Responds to telephone requests for patient information. Preserves confidentiality of patient information. Performs a variety of routine clerical duties maintaining department records indicating patients’ and visitors’ status, location and phone extension. Maintains limited number of operational statistics. Operates computer terminal in order to access computer records. Issues courtesy coupons to clergy. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE: High School Graduate. Excellent interpersonal skills. Computer competency. Some medical terminology helpful. Excellent telephone and customer service skills. EXPERIENCE: Two years job related experience. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Exposed to normal patient care environment with frequent standing, walking, and sitting. SUPERVISORY RESPONSIBILITY: None.

Pay Range: 

$19.75-$20.15

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type:

Sunday through Saturdays every other weekend and g=holiday as needed. 12 hour shift 3 days per week 7Am until 7:30 PM

Work Shift:

Day

Driving Required:

No

Union:

International Brotherhood Teamsters

SUMMARY:

Under the direct supervision of the Clinical Manager/ Director (or designee) implements, the Emergency Response Nurse (ERN) supervises and evaluates the nursing care of each patient undergoing an emergency until the patient is stabilized or transitioned to the appropriate level of care. Utilizes the nursing process in accordance with hospital and departmental policies and procedures, and with consideration of the aging process throughout the lifespan, including all developmental stages, as well as cultural patterns.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

Instill Trust and Value Differences
Patient and Community Focus and Collaborate

RESPONSIBILITIES:

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Brown University Health employees exemplify our values of Compassion, Accountability, Respect, and Excellence in all interactions with patients, families, and team members Responds to emergency situations (Code Blue, Rapid Response, Code Stroke, Code Triage) as delegated by Nursing Leadership to provide critical care assessment and interventions to manage patients in decline until they can be transitioned to the appropriate level of care. Collaborate with healthcare teams to assess, stabilize, and transition patients in clinical decline to appropriate levels of care (ICU, telemetry, etc.). Provides direct patient care utilizing the nursing process, critical care standards, and advance assessment skills. Supports nursing staff in managing complex or deteriorating patients, serving as a resource and mentor to clinical teams related to hospital policy and procedures. Identifies and communicates opportunities for staff education and clinical skill development; supports newly licensed nurses and orientees. Provides leadership by delegating, supervising and participating in safe nursing care activities provided by ancillary personnel. Participates in and leads research and/or quality/performance improvement initiatives related to emergency response and code blue. Documents clinical interventions, patient response, and recommendations in the electronic health record as appropriate. Participates in the development, implementation, and evaluation of emergency response policies and procedures. Supports quality assurance, patient safety, and compliance with regulatory and infection control standards. May support audits related to clinical emergencies, universal protocols, and documentation accuracy. Assists nursing leadership by providing feedback related to performance assessments, professional development planning, and clinical competencies. Meets and maintains clinical competencies measured by pre-determined credentialing standards, mandatory/safety education, and completion of Basic Life Support and ACLS. Serves as a role model/preceptor to new graduate nurses and less experienced personnel.

MINIMUM QUALIFICATIONS:

Qualifications: 200029728Registered Nurse in the State of Rhode Island, or compact state licensure in accordance with the Nurse Licensure Compact agreement./a Bachelor of Science in Nursing (BSN) preferred, Candidates actively enrolled in a BSN program may be considered. Certified Critical Care Registered Nurse (CCRN) or Certification in Emergency Nursing (CEN) preferred. Minimum three years of current clinical experience in critical care nursing, including responding to cardiac arrests and clinical emergencies, in a hospital setting required.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

Visual and auditory ability to monitor patient status. Physical ability to assist in lifting and positioning patients. Exposed to a patient care environment. Physical ability for extensive walking and standing; lifting, positioning, and pushing patients on stretchers.

UNIT SPECIFIC PHYSICAL REQUIREMENTS:

background-color: transparent; -webkit-text-fill-color: unset Must have full range of body motion. Must be able to lift a minimum of 50 lbs. Vision abilities required include close vision, distance vision and color vision. Must be able to speak and hear clearly. Must have the ability to stand, sit, walk, bend, lean, and squat for long periods of time without hindrance. Must be able to maintain dexterity when pulling, pushing, and gripping carts and stretchers. Must be physically able to perform CPR. Must perform all physical job duties accurately in a fast-paced environment with frequent interruption.

SUPERVISORY RESPONSIBILITIES:

None.

Pay Range:

$38.62-$77.22

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Newport Hospital - 11 Friendship Street Newport, Rhode Island 02840

Work Type:

Three 12 hr shifts, 7p-730am

Work Shift:

Night

Daily Hours: 

12 hours

Driving Required:

No

SUMMARY:

Under the direct supervision of the Clinical Manager/ Director (or designee) implements, the Emergency Response Nurse (ERN) supervises and evaluates the nursing care of each patient undergoing an emergency until the patient is stabilized or transitioned to the appropriate level of care. Utilizes the nursing process in accordance with hospital and departmental policies and procedures, and with consideration of the aging process throughout the lifespan, including all developmental stages, as well as cultural patterns.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

Instill Trust and Value Differences
Patient and Community Focus and Collaborate

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Brown University Health employees exemplify our values of Compassion, Accountability, Respect, and Excellence in all interactions with patients, families, and team members Responds to emergency situations (Code Blue, Rapid Response, Code Stroke, Code Triage) as delegated by Nursing Leadership to provide critical care assessment and interventions to manage patients in decline until they can be transitioned to the appropriate level of care. Collaborate with healthcare teams to assess, stabilize, and transition patients in clinical decline to appropriate levels of care (ICU, telemetry, etc.). Provides direct patient care utilizing the nursing process, critical care standards, and advance assessment skills. Supports nursing staff in managing complex or deteriorating patients, serving as a resource and mentor to clinical teams related to hospital policy and procedures. Identifies and communicates opportunities for staff education and clinical skill development; supports newly licensed nurses and orientees. Provides leadership by delegating, supervising and participating in safe nursing care activities provided by ancillary personnel. Participates in and leads research and/or quality/performance improvement initiatives related to emergency response and code blue. Documents clinical interventions, patient response, and recommendations in the electronic health record as appropriate. Participates in the development, implementation, and evaluation of emergency response policies and procedures. Supports quality assurance, patient safety, and compliance with regulatory and infection control standards. May support audits related to clinical emergencies, universal protocols, and documentation accuracy. Assists nursing leadership by providing feedback related to performance assessments, professional development planning, and clinical competencies. Meets and maintains clinical competencies measured by pre-determined credentialing standards, mandatory/safety education, and completion of Basic Life Support and ACLS. Serves as a role model/preceptor to new graduate nurses and less experienced personnel.

MINIMUM QUALIFICATIONS:

Qualifications: 200029728Registered Nurse in the State of Rhode Island, or compact state licensure in accordance with the Nurse Licensure Compact agreement./a Bachelor of Science in Nursing (BSN) preferred, Candidates actively enrolled in a BSN program may be considered. Certified Critical Care Registered Nurse (CCRN) or Certification in Emergency Nursing (CEN) preferred. Minimum three years of current clinical experience in critical care nursing, including responding to cardiac arrests and clinical emergencies, in a hospital setting required.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

Visual and auditory ability to monitor patient status. Physical ability to assist in lifting and positioning patients. Exposed to a patient care environment. Physical ability for extensive walking and standing; lifting, positioning, and pushing patients on stretchers.

UNIT SPECIFIC PHYSICAL REQUIREMENTS:

background-color: transparent; -webkit-text-fill-color: unset Must have full range of body motion. Must be able to lift a minimum of 50 lbs. Vision abilities required include close vision, distance vision and color vision. Must be able to speak and hear clearly. Must have the ability to stand, sit, walk, bend, lean, and squat for long periods of time without hindrance. Must be able to maintain dexterity when pulling, pushing, and gripping carts and stretchers. Must be physically able to perform CPR. Must perform all physical job duties accurately in a fast-paced environment with frequent interruption.

SUPERVISORY RESPONSIBILITIES:

None.

Pay Range:

$38.62-$77.22

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Newport Hospital - 11 Friendship Street Newport, Rhode Island 02840

Work Type:

three 12 hr shifts, 7p-730a, every other weekend/holiday

Work Shift:

Night

Daily Hours: 

12 hours

Driving Required:

No

SUMMARY:

Responsible for the clinical and administrative oversight, supervision and support to the Integrated Health Home (IHH) Team that provides community-based services and supports to adults residing in the community who are living with a severe and persistent mental illness.

Must maintain knowledge in best practices for treating clients with behavioral health and substance use disorders through a comprehensive, integrated care model that includes outreach, engagement, treatment, coordination of care, and information and referral.

Responsibilities include effectively leading an interdisciplinary team to ensure that all clients receive comprehensive, quality care and services to promote recovery, rehabilitation, and well-being. Clinical and supervisory experience is required.

Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect and Excellence, as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

Instill Trust and Value Differences
Patient and Community Focus and Collaborate

In addition, our leaders will demonstrate an aptitude for:

Ensure Accountability and Build Effective Teams
Drive Vision and Purpose and Optimize Work Processes

By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals.

MAIN DUTIES AND RESPONSIBILITIES:

• Maintains current knowledge of diagnostic, intervention and treatment strategies that are considered best practice for adults experiencing severe and persistent mental illness and substance use disorders.

• Facilitates admissions and discharges of clients on team. Assesses to determine program eligibility, engagement in treatment, appropriate level of care, coordination of care, and discharge planning.

• Assigns client caseloads and ensures all clients receive care in accordance with individualized treatment plan. Coordinates coverage as needed.

• Facilitates team morning meeting and clinical meeting; ensures collaboration and coordination of care.

• Supervises staff in providing education and support to clients and their families, regarding diagnosis, treatment options and recommendations, and self-care techniques.

• Ensures coordination of client care with practitioners involved in client care, including psychiatrist, primary care physician and other medical or clinical practitioners. Facilitates scheduling of appointments.

• Provides daily, ongoing supervision and support to staff and assists with outreach services as needed including conducting risk assessments and implementing crisis intervention strategies/safety planning to maintain client safety and promote well-being. Escalates care as needed.

• Assists staff to identify client and family needs (housing, education, vocational, social/leisure, financial, food, transportation, medical, substance, etc.) and make appropriate referrals as needed.

• Monitors and ensures payor sources for qualifying services, e.g., Medicaid, Title XX, etc. and ensures that authorization processes are in place and correct billing codes/charges are used.

• Ensures the collection of required data for BHDDH /Gateway and submission of reports within required timeframes. Provides other reports, analyses of data, etc. as requested.• Hires, orients, trains, and evaluates program staff according to Gateway Healthcare policy.

• Provides individual and group supervision to team members and maintains supervision records in accordance with BHDDH regulations and Gateway policies and procedures.

• Monitors and addresses concerns with staff performance.

• Assists the finance department in resolving authorization and billing issues.• Monitors and ensures compliance with BHDDH regulations and Brown University Health/Gateway policies &procedures.

• Ensures staff complete documentation in accordance with Gateway’s policies and procedures.

• Monitors program budget(s) to ensure compliance with revenue and expense targets.

• Completes administrative tasks of approving payroll, mileage, benefit time, etc.

• Conducts self in a professional and ethical manner in keeping with Gateway Healthcare policy and professional guidelines on ethical conduct.

• Performs other duties and responsibilities as assigned or needed.

MINIMUM QUALIFICATIONS:
• Master’s degree in related field or RN or licensed independent practitioner (LICSW, LMHC, LMFT, LCDP) preferred

• At least 2 years experience supervising program staff.

• Demonstrated expertise with adults with behavioral health needs.

NECESSARY SPECIAL REQUIREMENTS:

• Knowledge of behavioral health disorders, substance use disorders, and chemical dependency treatment in accordance with the core functions of counseling.

• Knowledge of community resources for clients with behavioral health/substance use disorders.

• Valid driver's license and use of car during normal working hours or other means of transportation in order to perform the major functions of the job.

• Automobile liability insurance coverage for vehicle being used in accordance with Center requirements.

JOB KNOWLEDGE, SKILL, AND ABILITY:

• Ability to effectively present information to supervisor, other members of the treatment staff, and clients and their family members.

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

• Demonstrated capacity to maintain an effective working relationship with members of a multi-disciplinary treatment team.

• Ability to successfully complete all required training and certifications.

• Oral and written communication skills, including speech, grammar, spelling, and legibility are at sufficient level to ensure effective and appropriate communication.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals either manually or by use of a calculator.

ETHICS

• Complies with Gateway Healthcare ethics and codes of conduct in all contacts with clients, co-workers and the community.

• Uses and accesses information in client’s health information record or about a client only as necessary to actual duties and then only in accordance with access levels assigned to this position by Gateway Healthcare Inc. and in accordance with Gateway Healthcare Inc. policies, rules, and procedures as adopted by Gateway Healthcare Inc.

• Observe all agency policies and procedures.

INTERPERSONAL FACTORS:

Must be able to appreciate the sensitive/private nature and legal status of information about individual clients obtained, maintained, or used by Gateway Healthcare Inc. and to not access, use, disclose, or request such information about a client unless necessary to the performance of his/her job.

Pay Range:

$64,480.00-$106,412.80

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Gateway Healthcare Inc. - 101 Bacon Street Pawtucket, Rhode Island 02860

Work Type:

M-F 8a-4:30p

Work Shift:

Day

Daily Hours: 

8 hours

Driving Required:

No

SUMMARY:

Under the general supervision of the Nurse Manager (or designee), and within hospital and departmental policies and procedures, the professional registered nurse acts as a patient advocate in the application of the nursing process. All essential functions performed in this position reflect the age specific needs of the patients.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

Instill Trust and Value Differences
Patient and Community Focus and Collaborate

RESPONSIBILITIES:

Recognizes and reports deviations from patient or established norms. Identifies deviations from established norms not related to chief patient’s complaints. Reports patient’s responses to treatment(s), and documents nursing interventions. Provides basic comfort and support according to patient needs. Fosters patient(s) and family participation in achieving optimum level of patient’s functioning and performing activities of daily living. Sets priorities in individual patient’s assignments. Seeks guidance and resources, when necessary, in management of patient care. Identifies and assesses emergency situations. Initiates appropriate response and intervention. Plans for potential needs during emergency situations. Defines nursing diagnosis and expected patient’s outcomes. May modify nursing plan of care based on diagnosis and/or outcomes.

Documents on appropriate nursing assessment forms. Implements nursing interventions and evaluates based on patient’s outcomes. Modifies plan or care accordingly, including documentation. The Registered Nurse maintains knowledge of contemporary, professional nursing practice within the legal framework of the Rhode Island Nurse Practice Act. Attends training and retraining, as needed, to maintain current knowledge of hospital and patient’s care practices and procedures. Utilizes established protocols and collaborates with the health team to facilitate therapeutic interventions and attainment of desired patient outcomes. Participates in quality improvement processes and risk management activities. Attends unit-based, or hospital meetings to facilitate patient care management. Functions in a cooperative and productive manner in the work environment. Integrates complete physical assessment with nursing assessment, and records reviews in developing a comprehensive and individualized plan of care. Follows all documentation guidelines per policy and procedure.

Maintains quality assurance, safety, environmental, and infection control in accordance with established hospital department policies, procedures, and objectives. Maintains safe environment for patients, visitors, and staff. Demonstrates self-direction in maintaining and advancing clinical and professional competency. Demonstrates knowledge and skills necessary to provide care to patients throughout the life span with consideration of aging processes, human development stages, and cultural patterns in each step of the care process. Provides functional guidance and direction to LPNs, CNAs, and other licensed personnel, as required. May assume shift charge responsibility on an assigned unit. Responsibility includes maintaining an overview of unit activities and delegating work responsibilities with equitable assignments. Makes bed and patient assignments, and assigns primary patients to staff.

MINIMUM QUALIFICATIONS:

Licensure as Registered Nurse in the State of Rhode Island by the Rhode Island Board of Nursing or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing.

BASIC KNOWLEDGE:

Graduate of a school of nursing, Baccalaureate in Nursing preferred, with current license to practice as a Registered Nurse in the State of Rhode Island. Conformity to the Code of Professional Nurses. Understanding of the provisions of the Nurse Practice Act of the state of Rhode Island. Demonstrates knowledge and skills necessary to provide care to patients throughout the life span with consideration of aging processes, human development stages and sensitivity to cultural diversity in each step of the care process. Certification in cardiopulmonary resuscitation upon hire.

EXPERIENCE:

Registered nurses should develop general proficiency as a staff nurse within three months of employment. For specialty units, general nursing experience, appropriate to the specialty, is preferred.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

Prolonged standing and walking. Exposed to all patient elements. May be required to lift/turn patients and equipment. Repeated bending, squatting, stooping.

SUPERVISORY RESPONSIBILITY:

None.

Pay Range:

$35.70-$71.40

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

The Miriam Hospital - 164 Summit Ave Providence, Rhode Island 02906

Work Type:

7p-7a, every other weekend, every other holiday

Work Shift:

Night

Daily Hours: 

12 hours

Driving Required:

No

SUMMARY: Reporting to the Social Work Manager, the Social Worker LSW evaluates, diagnoses and treats a wide range of psychosocial problems, applying individual clinical social work skills in order to assist patients and their families in the resolution of personal and environmental problems, attributable to mental or physical illness, which prevents them from achieving their highest level of psychosocial functioning. The Social Worker assigned to the impatient units will be an active participant in the co management model along with the unit leadership in supporting the patient flow initiative. Adheres to social Work professional standards of practice based on NASW Code of Ethics. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: PRINCIPAL DUTIES AND RESPONSIBILITIES:Consistently applies the corporate values of respect, honesty and fairness and the constant pursuit of excellence in improving the health status of the people of the region through the provision of customer-friendly, geographically accessible and high-value services within the environment of a comprehensive integrated academic health system. Is responsible for knowing and acting in accordance with the principles of the Brown University Health Corporate Compliance Program and Code of Conduct.Completes bio-psychosocial evaluations to eliminate barriers to treatment, discharge and enhance the patient’s health status and improve utilization of resources.Provides consultation regarding patient’s background, physosocial functioning and needs to medical and support staff, in order to assist in planning a comprehensive care program for the patient in order to increase treatment compliance and care coordination with the aim at providing excellent patient experience and increased satisfaction in care.Develops treatment plans and initiates clinical intervention, utilizing individual and group treatment modalities, and analyzes course and result of treatment to maximize health status and increase health care decision making. In accordance with departmental standards regarding frequency and content, documents social work activity in patients’ medical records. Participates as a team member in conferences (collaborative care rounds) concerning patients with other care personnel and community agencies to improve care coordination and moving patients safely into their communities and less restrictive settings.Provide education to assist patients and families in understanding, accepting and following medical and social work recommendations designed to restore the patient to optimum functioning within their capacity.Assesses patient and family advocacy needs, and coordinates appropriate advocacy activities within the hospital and in the community with an emphasis on self-determination for the client system with the aim at improving social supports and community resources.Provides field placement supervision and evaluation for BSW and/or MSW degree candidates as part of the Department of Clinical Social Work Student program (must have LICSW, or, at least 5 years of demonstrated experience and knowledge in service area).Completes case related statistics and other reports according to departmental standards.Participates in hospital wide, departmental and community studies, projects, and trainings with the aim at educating the community and hospital staff on the psychosocial issues related to illness and identifying barriers in service delivery systems.As relevant to clinical assignment, remains current on available community resources, and accesses them as needed.Maintains and enhances professional expertise through appropriate educational activities. May attend training for specific areas of clinical responsibility.Participates in quality assurance activities in accordance to department, hospital, and The Joint Commission standards.Adheres to Brown University Health, Hospital, and department policies and procedures to maintain a safe environment of care and be in compliance with all laws, regulations and standards. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE:Masters Degree in Social Work from an accredited graduate school of Social Work and a current license from State of RI, Board of Social Work Licensure.Minimum requirement for licensure is Licensed Clinical Social Work level (LCSW). When Social Worker is eligible (two years or 2000 hours of post masters supervised practice) it is mandatory that they obtain Licensed Independent Clinical Social Work (LICSW.) status.Demonstrated knowledge and skills necessary to provide care patients with consideration of aging processes, human development stages and cultural patterns in each step of the care process.EXPERIENCE:Between six months and one year of clinical experience preferably in a health or mental health setting with an emphasis on populations to be served in the assigned area.Training and experience necessary to address the specific needs of the patients served in assigned areas of responsibility; this includes issues relating to age and stage of development and the particular special needs and cultural patterns of the patient populations being served.Analytical and therapy skills necessary to evaluate patients, develop treatment plans, initiate therapy, and evaluate results. Ability to effectively interact with patients, families, medical staff and outside agencies in providing services.WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:Works in a normal office environment with exposure to patient care.SUPERVISORY RESPONSIBILITY:Provides functional guidance to Social Work Interns with recommendation to pursue LICSW level of licensure.

Pay Range:

$29.53-$48.72

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

The Miriam Hospital - 164 Summit Ave Providence, Rhode Island 02906

Work Type:

Varied PD- Weekends and Holidays

Work Shift:

Variable

Daily Hours:

Per Diem - As required

Driving Required:

No

Summary

The Peer Recovery Coach (PRC) is a vital member of the Morton Hospital care team and provides non‑clinical, recovery‑oriented peer-to-peer support to individuals with substance use disorders and co‑occurring health or behavioral health needs. The Peer Recovery Coach uses lived experience, recovery coaching principles, and a trauma‑informed approach to engage patients, promote hope, reduce stigma, and support sustained recovery.

Peer Recovery Coaches focus on addressing recovery needs and social drivers of health by supporting patients in navigating healthcare systems, recovery supports, and community‑based services. The PRC works collaboratively with physicians, nurses, social workers, case managers, and community partners while maintaining a clearly defined non‑clinical peer support role within the interdisciplinary care team.

All Brown University Health employees are expected to role model the organization’s values of Compassion, Accountability, Respect, and Excellence, and demonstrate strong collaboration, patient focus, and respect for diversity.

Responsibilities

Peer Recovery Coaches must understand and apply Massachusetts BSAS peer recovery standards, trauma‑informed care, and motivational engagement strategies while maintaining ethical peer boundaries.

Specifically, the Peer Recovery Coach will:

• Work collaboratively on an interdisciplinary hospital care team using an integrated, recovery‑oriented model.
• Engage patients through rapport building, peer recovery coaching conversations, and motivational interviewing techniques.
• Provide non‑clinical education on substance use disorder treatment options, harm reduction strategies, overdose prevention, and recovery supports.
• Support patients during Emergency Department, inpatient, and care transition encounters, including initiation or continuation of medications for opioid use disorder (MOUD), without providing clinical services.
• Advocate for patient goals and preferences during care planning and discharge processes.
• Assist patients in navigating community‑based recovery supports, housing resources, insurance, transportation, food access, and related social services.
• Facilitate warm hand‑offs and referrals to treatment providers and recovery community organizations.
• Use professional judgment when responding to patient crises such as relapse, housing loss, or emotional distress, and escalate concerns using a team‑based approach and established hospital protocols.
• Maintain accurate and timely documentation of peer recovery services in the electronic medical record.
• Participate in supervision, team meetings, and ongoing training required to maintain Massachusetts peer certification.

Essential Duties

Under the supervision of the designated program supervisor and in collaboration with hospital leadership, the Peer Recovery Coach will:

• Conduct recovery‑oriented intake conversations to identify strengths, needs, and recovery goals.
• Support patients in developing and maintaining recovery and self‑management strategies.
• Provide follow‑up and outreach to assigned patients after discharge or Emergency Department visits.
• Coordinate care efforts with existing providers, case managers, and recovery partners.
• Work variable shifts as program needs require, including some weekends or evenings.

Minimum Qualifications

Certification & Eligibility

• Massachusetts‑recognized Peer Recovery Coach or Peer Specialist certification, or ability to obtain within one (1) year of hire through a BSAS‑recognized program.
• Lived experience with substance use recovery, including a minimum of two (2) years of sustained recovery and active engagement in personal recovery.
• High school diploma or GED required; must be at least 18 years of age.

Experience & Skills

• Two (2) years of peer recovery support or related experience preferred.
• Knowledge of recovery‑oriented systems of care and community resources.
• Strong communication, interpersonal, and organizational skills.
• Basic computer skills and experience with electronic medical records preferred.
• Ability to work flexible schedules, including occasional evenings or weekends.

Preferred Qualifications

• Hospital‑based or Emergency Department peer experience.
• Experience working with justice‑involved, unhoused, or underserved populations.

Role Clarification

The Peer Recovery Coach role is non‑clinical and non‑medical. The PRC does not diagnose, provide therapy, or replace clinical treatment. The focus of the role is peer support, recovery coaching, system navigation, and connection to community resources in alignment with Massachusetts BSAS standards.

Pay Range:

$18.00-$25.82

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Morton Hospital - 88 Washington Street Taunton, Massachusetts 02780

Work Type:

Variable

Work Shift:

Day

Daily Hours: 

8 hours

Driving Required:

No

SUMMARY:

Under the general supervision of the Nurse Manager (or designee), and within hospital and departmental policies and procedures, the professional registered nurse acts as a patient advocate in the application of the nursing process. All essential functions performed in this position reflect the age specific needs of the patients.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

Instill Trust and Value Differences

Patient and Community Focus and Collaborate

RESPONSIBILITIES:

Recognizes and reports deviations from patient or established norms. Identifies deviations from established norms not related to chief patient’s complaints. Reports patient’s responses to treatment(s), and documents nursing interventions.Provides basic comfort and support according to patient needs. Fosters patient(s) and family participation in achieving optimum level of patient’s functioning and performing activities of daily living. Sets priorities in individual patient’s assignments. Seeks guidance and resources, when necessary, in management of patient care.Identifies and assesses emergency situations. Initiates appropriate response and intervention. Plans for potential needs during emergency situations.Defines nursing diagnosis and expected patient’s outcomes. May modify nursing plan of care based on diagnosis and/or outcomes.

Documents on appropriate nursing assessment forms.Implements nursing interventions and evaluates based on patient’s outcomes. Modifies plan or care accordingly, including documentation.The Registered Nurse maintains knowledge of contemporary, professional nursing practice within the legal framework of the Rhode Island Nurse Practice Act. Attends training and retraining, as needed, to maintain current knowledge of hospital and patient’s care practices and procedures.Utilizes established protocols and collaborates with the health team to facilitate therapeutic interventions and attainment of desired patient outcomes.Participates in quality improvement processes and risk management activities. Attends unit-based, or hospital meetings to facilitate patient care management. Functions in a cooperative and productive manner in the work environment. Integrates complete physical assessment with nursing assessment, and records reviews in developing a comprehensive and individualized plan of care. Follows all documentation guidelines per policy and procedure. Maintains quality assurance, safety, environmental, and infection control in accordance with established hospital department policies, procedures, and objectives.

Maintains safe environment for patients, visitors, and staff. Demonstrates self-direction in maintaining and advancing clinical and professional competency. Demonstrates knowledge and skills necessary to provide care to patients throughout the life span with consideration of aging processes, human development stages, and cultural patterns in each step of the care process. Provides functional guidance and direction to LPNs, CNAs, and other licensed personnel, as required. May assume shift charge responsibility on an assigned unit. Responsibility includes maintaining an overview of unit activities and delegating work responsibilities with equitable assignments. Makes bed and patient assignments, and assigns primary patients to staff.

MINIMUM QUALIFICATIONS:

Licensure as Registered Nurse in the State of Rhode Island by the Rhode Island Board of Nursing or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing.

BASIC KNOWLEDGE:

Graduate of a school of nursing, Baccalaureate in Nursing preferred, with current license to practice as a Registered Nurse in the State of Rhode Island. Conformity to the Code of Professional Nurses. Understanding of the provisions of the Nurse Practice Act of the state of Rhode Island. Demonstrates knowledge and skills necessary to provide care to patients throughout the life span with consideration of aging processes, human development stages and sensitivity to cultural diversity in each step of the care process. Certification in cardiopulmonary resuscitation upon hire.

EXPERIENCE:

Registered nurses should develop general proficiency as a staff nurse within three months of employment. For specialty units, general nursing experience, appropriate to the specialty, is preferred.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

Prolonged standing and walking. Exposed to all patient elements. May be required to lift/turn patients and equipment. Repeated bending, squatting, stooping.

SUPERVISORY RESPONSIBILITY:

None

Pay Range:

$35.70-$71.40

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

The Miriam Hospital - 164 Summit Ave Providence, Rhode Island 02906

Work Type:

7p-7a, every other weekend, every other holiday

Work Shift:

Night

Daily Hours:

12 hours

Driving Required:

No