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Environmental Svcs Aide
Brown University Health
California
Psychologist
SUMMARY: Under the general supervision of the Environmental Services Supervisor, performs a variety of cleaning duties as assigned.
12 day(s) ago
Environmental Svcs Aide
Brown University Health
California
Psychologist
SUMMARY: Under the general supervision of the Environmental Services Supervisor, performs a variety of cleaning duties as assigned.
12 day(s) ago
SAH Patient Care Technician
Brown University Health
California
Registered Nurse/RN
SUMMARY: The role of the Patient Care Technician is cross-functional and includes secretarial and clerical duties within the role of nursing assistant under...
13 day(s) ago
SAH Patient Care Technician
Brown University Health
California
Registered Nurse/RN
SUMMARY: The role of the Patient Care Technician is cross-functional and includes secretarial and clerical duties within the role of nursing assistant under...
13 day(s) ago
Nursing Assistant
Brown University Health
California
Aged Care Worker
SUMMARY Under the supervision of the Registered Nurse and within hospital and department policies and procedures, assists in caring for patients and/or famil...
13 day(s) ago
Nursing Assistant
Brown University Health
California
Aged Care Worker
SUMMARY Under the supervision of the Registered Nurse and within hospital and department policies and procedures, assists in caring for patients and/or famil...
13 day(s) ago
Certified Nursing Assistant
Brown University Health
California
Aged Care Worker
SUMMARY Under the supervision of the Registered Nurse and within hospital and department policies and procedures, assists in caring for patients and/or famil...
13 day(s) ago
Certified Nursing Assistant
Brown University Health
California
Aged Care Worker
SUMMARY Under the supervision of the Registered Nurse and within hospital and department policies and procedures, assists in caring for patients and/or famil...
13 day(s) ago
Nurse Practitioner -Ambulatory Oncology
Brown University Health
Rhode Island
Nurse Practitioner
SUMMARY: The Nurse Practitioner is accountable to facilitate a quality hospital experience and outcome for patients within a cost-effective time frame.
13 day(s) ago
Nurse Practitioner -Ambulatory Oncology
Brown University Health
Rhode Island
Nurse Practitioner
SUMMARY: The Nurse Practitioner is accountable to facilitate a quality hospital experience and outcome for patients within a cost-effective time frame.
13 day(s) ago
Unit Secretary
Brown University Health
California
Admin and Clerical
SUMMARY Under the general supervision of the Nurse Manager, performs a variety of clerical and administrative support duties.
13 day(s) ago
Unit Secretary
Brown University Health
California
Admin and Clerical
SUMMARY Under the general supervision of the Nurse Manager, performs a variety of clerical and administrative support duties.
13 day(s) ago
MH MRI Technologist
Brown University Health
California
Radiographer
SUMMARY: Performs MRI diagnostic procedures as prescribed by physicians.
13 day(s) ago
MH MRI Technologist
Brown University Health
California
Radiographer
SUMMARY: Performs MRI diagnostic procedures as prescribed by physicians.
13 day(s) ago
Nursing Supervisor
Brown University Health
California
Nurse Manager
SUMMARY: Under general supervision of the Clinical Manager of Nursing Operations, directs and evaluates nursing care and related activities on adult and pedi...
13 day(s) ago
Nursing Supervisor
Brown University Health
California
Nurse Manager
SUMMARY: Under general supervision of the Clinical Manager of Nursing Operations, directs and evaluates nursing care and related activities on adult and pedi...
13 day(s) ago
Nursing Supervisor
Brown University Health
California
Nurse Manager
SUMMARY: Under general supervision of the Clinical Manager of Nursing Operations, directs and evaluates nursing care and related activities on adult and pedi...
13 day(s) ago
Nursing Supervisor
Brown University Health
California
Nurse Manager
SUMMARY: Under general supervision of the Clinical Manager of Nursing Operations, directs and evaluates nursing care and related activities on adult and pedi...
13 day(s) ago
Nursing Supervisor
Brown University Health
California
Nurse Manager
SUMMARY: Under general supervision of the Clinical Manager of Nursing Operations, directs and evaluates nursing care and related activities on adult and pedi...
13 day(s) ago
Nursing Supervisor
Brown University Health
California
Nurse Manager
SUMMARY: Under general supervision of the Clinical Manager of Nursing Operations, directs and evaluates nursing care and related activities on adult and pedi...
13 day(s) ago
Office Manager
Brown University Health
California
Health Service Manager/Administrator
SUMMARY: The Office Manager reports to the Service Line Director of Urology.
13 day(s) ago
Office Manager
Brown University Health
California
Health Service Manager/Administrator
SUMMARY: The Office Manager reports to the Service Line Director of Urology.
13 day(s) ago
Residential Case Worker
Brown University Health
California
Support Staff
SUMMARY: Maximize residents’ success, satisfaction and ownership in their living and working environment through effective skills-trainings and relationship...
13 day(s) ago
Residential Case Worker
Brown University Health
California
Support Staff
SUMMARY: Maximize residents’ success, satisfaction and ownership in their living and working environment through effective skills-trainings and relationship...
13 day(s) ago
Sr Clinical Therapist (Bilingual Spanish preferred @ CF Police Dept)
Brown University Health
California
Support Staff
SUMMARY: Provides initial evaluations, crisis intervention and symptom stabilization, emergency evaluations, care coordination, consultation and education to...
13 day(s) ago
Sr Clinical Therapist (Bilingual Spanish preferred @ CF Police Dept)
Brown University Health
California
Support Staff
SUMMARY: Provides initial evaluations, crisis intervention and symptom stabilization, emergency evaluations, care coordination, consultation and education to...
13 day(s) ago
Case Worker Outreach
Brown University Health
California
Support Staff
SUMMARY: Under the supervision of the Program Manager, provides case management, rehabilitation, crisis interventions, and outreach services in home, office,...
13 day(s) ago
Case Worker Outreach
Brown University Health
California
Support Staff
SUMMARY: Under the supervision of the Program Manager, provides case management, rehabilitation, crisis interventions, and outreach services in home, office,...
13 day(s) ago
Residential Case Worker
Brown University Health
California
Support Staff
SUMMARY: Maximize residents’ success, satisfaction and ownership in their living and working environment through effective skills-trainings and relationship...
13 day(s) ago
Residential Case Worker
Brown University Health
California
Support Staff
SUMMARY: Maximize residents’ success, satisfaction and ownership in their living and working environment through effective skills-trainings and relationship...
13 day(s) ago
Vocational Specialist
Brown University Health
California
Information Technology Specialist
SUMMARY: Under the supervision of the Program Manager, provides empirically based vocational services that may include assessment, skill building, psychoeduc...
13 day(s) ago
Vocational Specialist
Brown University Health
California
Information Technology Specialist
SUMMARY: Under the supervision of the Program Manager, provides empirically based vocational services that may include assessment, skill building, psychoeduc...
13 day(s) ago
Medical Assistant - Urgent Care
Brown University Health
California
Health Worker
SUMMARY Reports to the Ambulatory Clinical Manager, Practice Manager, or other assigned supervisory personnel.
14 day(s) ago
Medical Assistant - Urgent Care
Brown University Health
California
Health Worker
SUMMARY Reports to the Ambulatory Clinical Manager, Practice Manager, or other assigned supervisory personnel.
14 day(s) ago
Benefits Program Manager
Brown University Health
California
Health Service Manager/Administrator
SUMMARY: Reporting to the Director of Benefits, the Benefits Program Manager leads cross-functional projects and operational initiatives supporting Health &...
14 day(s) ago
Benefits Program Manager
Brown University Health
California
Health Service Manager/Administrator
SUMMARY: Reporting to the Director of Benefits, the Benefits Program Manager leads cross-functional projects and operational initiatives supporting Health &...
14 day(s) ago
Clinical Call Center Representative Urology (Medical Assistant)
Brown University Health
California
Admin and Clerical
SUMMARY: The Clinical Call Center Representative is responsible for providing exceptional customer service and support.
14 day(s) ago
Clinical Call Center Representative Urology (Medical Assistant)
Brown University Health
California
Admin and Clerical
SUMMARY: The Clinical Call Center Representative is responsible for providing exceptional customer service and support.
14 day(s) ago
Outpatient Services Rep - Rehab 765 Allens Ave
Brown University Health
Rhode Island
Medical Records/HIMS Administrator
SUMMARY: Under the general supervision of, but according to established policies and procedures, the incumbent performs various administrative duties to expe...
14 day(s) ago
Outpatient Services Rep - Rehab 765 Allens Ave
Brown University Health
Rhode Island
Medical Records/HIMS Administrator
SUMMARY: Under the general supervision of, but according to established policies and procedures, the incumbent performs various administrative duties to expe...
14 day(s) ago
Radiology Tech - Johnston Urgent Care
Brown University Health
California
Radiographer
SUMMARY: Under the direction of Urgent Care Practice Manager and indirectly under the direction of the TMH Manager Medical Imaging, performs a variety of tec...
14 day(s) ago
Radiology Tech - Johnston Urgent Care
Brown University Health
California
Radiographer
SUMMARY: Under the direction of Urgent Care Practice Manager and indirectly under the direction of the TMH Manager Medical Imaging, performs a variety of tec...
14 day(s) ago
Radiology Tech PD - Middletown Urgent Care
Brown University Health
California
Radiographer
SUMMARY: Under the direction of Urgent Care Practice Manager and indirectly under the direction of the TMH Manager Medical Imaging, performs a variety of tec...
14 day(s) ago
Radiology Tech PD - Middletown Urgent Care
Brown University Health
California
Radiographer
SUMMARY: Under the direction of Urgent Care Practice Manager and indirectly under the direction of the TMH Manager Medical Imaging, performs a variety of tec...
14 day(s) ago
MH Materials Aide PD
Brown University Health
California
Purchasing and Supply
SUMMARY: Stores and documents all receipts and issues of supplies.
14 day(s) ago
MH Materials Aide PD
Brown University Health
California
Purchasing and Supply
SUMMARY: Stores and documents all receipts and issues of supplies.
14 day(s) ago
Sr Clinical Doc Spclst
Brown University Health
California
Medical Records/HIMS Administrator
SUMMARY: The Senior Clinical Documentation Specialist will directly report to the Manager of Clinical Documentation.
14 day(s) ago
Sr Clinical Doc Spclst
Brown University Health
California
Medical Records/HIMS Administrator
SUMMARY: The Senior Clinical Documentation Specialist will directly report to the Manager of Clinical Documentation.
14 day(s) ago
Radiology Tech Assistant PD
Brown University Health
California
Radiographer
SUMMARY: Under the general supervision of the Manager Medical Imaging or designee and in accordance with established policies and procedures, transports pati...
14 day(s) ago
Radiology Tech Assistant PD
Brown University Health
California
Radiographer
SUMMARY: Under the general supervision of the Manager Medical Imaging or designee and in accordance with established policies and procedures, transports pati...
14 day(s) ago
Posted 12 day(s) ago
Reference: 2442324
SUMMARY:
Under the general supervision of the Environmental Services Supervisor, performs a variety of cleaning duties as assigned.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
RESPONSIBILITIES:
Consistently applies the corporate values of respect, honesty and fairness and the constant pursuit of excellence in improving the health status of the people of the region through the provision of customer-friendly, geographically accessible and high-value services within the environment of a comprehensive integrated academic health system. Is responsible for knowing and acting in accordance with the principles of the Brown University Health Corporate Compliance Program and Code of Conduct.
Perform cleaning duties including dusting of mirrors and glass, emptying all trash containers, shinning brass, stripping floors of old wax and renewing finish, cleaning screens, radiators, drinking fountains and telephones.
Assures towel and toilet dispensers are filled as required.
Keep stairs and stairwells dusted and free from debris at all times.
Moves furniture, beds and supplies as required.
Picks up and disposes of trash in a sanitary manner.
Washes floors as assigned including corridors, bathroom toilet areas, shower rooms, offices, lounges, bedrooms, sick rooms and as otherwise assigned.
Sweeps and dusts gym floor as required.
Spray and buffs floors as required.
Assures wash tubs, sinks and toilets are properly cleaned.
Checks for fire hazards, reports any problems, difficulties or unusual circumstances immediately to supervision.
Maintains equipment, supplies and area in neat, orderly condition.
Observes all hospital policies, rules and regulations including good housekeeping, safety and security.
Performs other related duties as required.
MINIMUM QUALIFICATIONS:
Requires the ability to follow written and oral instructions in English.
EXPERIENCE:
Up to one month.
Pay Range:
$18.00-$25.82EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Bradley Hospital - 1011 Veterans Memorial Pkwy East Providence, Rhode Island 02915Work Type:
m - fri - EITHER 330PM - 12MIDINIGHT OR 430pm 1- am. Every 4TH weekend and holiday 330pm - 12midnight.Work Shift:
EveningDaily Hours:
8 hoursDriving Required:
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Posted 13 day(s) ago
Reference: 2437231
SUMMARY:
The role of the Patient Care Technician is cross-functional and includes secretarial and clerical duties within the role of nursing assistant under the direction of a registered nurse
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
- Instill Trust and Value Differences
- Patient and Community Focus and Collaborate
RESPONSIBILITIES:
KEY RESPONSIBILITIES:
- Assist providers with patient care; ensures the patient is properly prepared in all aspects for the providers visit, verifies and obtains relevant information with patient and completes any necessary follow-up that the patient or provider may need. Assists the provider during any in-office procedures. Utilizes all necessary techniques.
- Be knowledgeable in the operation and condition of all medical devices and equipment used.
- Be knowledgeable regarding all clinical systems, protocols, policies and procedures necessary for the completion of all patient care duties, tasks and responsibilities as required by the department.
- Obtain and prepare laboratory specimens for testing
- Be responsible for cleaning exam/procedure room(s) and maintaining equipment between patients and at the end of the day in accordance with established protocol; document accordingly. Maintain a clean work area; prepare the equipment, patient room(s), and stock supplies or facilitate the reorder of supplies as necessary. Effectively troubleshoot minor problems. Notify appropriate personnel of equipment malfunctions and repairs as needed.
- Remain flexible with the changing needs of the department and the organization.
MINIMUM QUALIFICATIONS:
- Minimum Education Requirements: High School graduate or GED. Graduate of an accredited nursing assistant training program
- Minimum Work Experience: Minimum one year as a nursing assistant or student nurse who has completed one semester of basic clinical experience
- Other skills and abilities: Familiarity with medical terminology preferred
- Equipment/Software/Certification: Current BLS certification
Pay Range:
$20.32-$29.68Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Saint Annes Hospital - 795 Middle Street Fall River, Massachusetts 02721Work Type:
M-F 0700-1530Work Shift:
DayDriving Required:
NoUnion:
1199 Seiu United Healthcare Workers EastApply Now
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Posted 13 day(s) ago
Reference: 2440161
SUMMARY
Under the supervision of the Registered Nurse and within hospital and department policies and procedures, assists in caring for patients and/or families from admission to discharge.
DEFINITION
A nursing assistant is a paraprofessional trained to provide personal care and related health care and assistance to individuals who are sick, disabled, or infirm, and who are residents of or receiving services from health care facilities or agencies licensed by the state and holds a license as a nursing assistant issued by the Department of Health.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
- Instill Trust and Value Differences
- Patient and Community Focus and Collaborate
RESPONSIBILITIES
Duties of Nursing Assistants
Collaborate with Registered Nurse to organize work and set priorities. Under the supervision of the Registered Nurse, performs:
- Personal Care Skills
- Basic Nursing Assistant Skills: As outlined by the Rhode Island Department of Health Professional Licensing and Facility Regulation.
- Rehabilitation Skills: Performs daily activities of living, ambulates patient as appropriate
- Maintenance of Safe Environment: Reports unsafe conditions/situations to Registered Nurse, manager, or supervisor; reports equipment in need of repair and removes from service.
- Recognition of and Reporting Signs and Symptoms: Communicates all pertinent patient observations to the Registered Nurse.
- Safety: Maintains quality assurance and infection control, in accordance with established hospital and department policies, procedures and objectives. Accurately documents data in the EHR, patient care flowsheet, clinical data records; demonstrates ability to perform responsibilities in emergency/code situations. May function as a patient observer.
Performs other related duties as required.
MINIMUM QUALIFICATIONS
BASIC KNOWLEDGE
- Current Rhode Island license as a Nursing Assistant.
- High school graduate or its equivalent preferred.
- Ability to perform basic computer skills.
- Certified in American Heart Association Healthcare Provider Basic Cardiac Life Support (BLS).
- Demonstrates knowledge and skills necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages, and cultural patterns in each step of the care process.
EXPERIENCE
One-year experience as a Nursing Assistant preferred.
WORKING ENVIRONMENT AND PHYSICAL CONDITIONS
Works in healthcare environments such as acute care hospitals, physicians’ offices, and ancillary health care enterprises.
Prolonged sitting, standing, and walking. Repeated bending, squatting, and stooping. May be required to lift/turn patients and equipment.
INDEPENDENT ACTION
Works under the supervision of the Registered Nurse within the scope of hospital and department policies and practices and the Rhode Island Department of Health Professional Licensing and Facility Regulation.
Refers specific, complex problems to supervisor where clarification of department policies and procedures may be required.
SUPERVISORY RESPONSIBILITIES
None.
Pay Range:
$18.00-$25.82EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
The Miriam Hospital - 164 Summit Ave Providence, Rhode Island 02906Work Type:
7:00am-7:30pm every other weekend every other holidayWork Shift:
DayDaily Hours:
12 hoursDriving Required:
NoApply Now
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Posted 13 day(s) ago
Reference: 2440160
SUMMARY
Under the supervision of the Registered Nurse and within hospital and department policies and procedures, assists in caring for patients and/or families from admission to discharge.
DEFINITION
A nursing assistant is a paraprofessional trained to provide personal care and related health care and assistance to individuals who are sick, disabled, or infirm, and who are residents of or receiving services from health care facilities or agencies licensed by the state and holds a license as a nursing assistant issued by the Department of Health.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
- Instill Trust and Value Differences
- Patient and Community Focus and Collaborate
RESPONSIBILITIES
Duties of Nursing Assistants
Collaborate with Registered Nurse to organize work and set priorities. Under the supervision of the Registered Nurse, performs:
- Personal Care Skills
- Basic Nursing Assistant Skills: As outlined by the Rhode Island Department of Health Professional Licensing and Facility Regulation.
- Rehabilitation Skills: Performs daily activities of living, ambulates patient as appropriate
- Maintenance of Safe Environment: Reports unsafe conditions/situations to Registered Nurse, manager, or supervisor; reports equipment in need of repair and removes from service.
- Recognition of and Reporting Signs and Symptoms: Communicates all pertinent patient observations to the Registered Nurse.
- Safety: Maintains quality assurance and infection control, in accordance with established hospital and department policies, procedures and objectives. Accurately documents data in the EHR, patient care flowsheet, clinical data records; demonstrates ability to perform responsibilities in emergency/code situations. May function as a patient observer.
Performs other related duties as required.
MINIMUM QUALIFICATIONS
BASIC KNOWLEDGE
- Current Rhode Island license as a Nursing Assistant.
- High school graduate or its equivalent preferred.
- Ability to perform basic computer skills.
- Certified in American Heart Association Healthcare Provider Basic Cardiac Life Support (BLS).
- Demonstrates knowledge and skills necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages, and cultural patterns in each step of the care process.
EXPERIENCE
One-year experience as a Nursing Assistant preferred.
WORKING ENVIRONMENT AND PHYSICAL CONDITIONS
Works in healthcare environments such as acute care hospitals, physicians’ offices, and ancillary health care enterprises.
Prolonged sitting, standing, and walking. Repeated bending, squatting, and stooping. May be required to lift/turn patients and equipment.
INDEPENDENT ACTION
Works under the supervision of the Registered Nurse within the scope of hospital and department policies and practices and the Rhode Island Department of Health Professional Licensing and Facility Regulation.
Refers specific, complex problems to supervisor where clarification of department policies and procedures may be required.
SUPERVISORY RESPONSIBILITIES
None.
Pay Range:
$18.00-$25.82EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
The Miriam Hospital - 164 Summit Ave Providence, Rhode Island 02906Work Type:
7:00am-7:30pm EOW EOHWork Shift:
DayDaily Hours:
12 hoursDriving Required:
NoApply Now
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Posted 13 day(s) ago
Reference: 2440159
SUMMARY:
The Nurse Practitioner is accountable to facilitate a quality hospital experience and outcome for patients within a cost-effective time frame. The Nurse Practitioner will be responsible to the Medical Director of Patient Services and responsible for overseeing the progress of a specific caseload of patients across the care continuum to include pre-admission and post-discharge when feasible. Acts as an educator, consultant, and liaison to healthcare providers caring for the patients across the care continuum.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
- Instill Trust and Value Differences
- Patient and Community Focus and Collaborate
RESPONSIBILITIES:
- Demonstrates a fundamental grounding in nursing theory and practice with mastery of knowledge within a defined content area.
- Manages a caseload of patients in partnership with the healthcare team to optimize health status and coordinate care over time and across healthcare settings.
- Provides leadership in the development, validation, implementation, and evaluation of standards, policies, procedures, and critical paths to support the patient care delivery model.
- Oversees care coordination in acute, home care, and ambulatory care settings as feasible.
- Assists the healthcare team to achieve mutually agreed upon healthcare goals by providing necessary support, education and encouragement.
- Demonstrates advanced physical and psychosocial assessment skills and knowledge of family dynamics.
- Provides direct care to patients in acute care, ambulatory care and home care settings.
- Performs advanced practice skills under the supervision of the Medical Director.
- Provides expert consultation for clinical issues promoting increased knowledge and skills for the consultee.
- Participates in the education, clinical research and mentoring of healthcare providers.
- Facilitates patient/family education in area of expertise.
MINIMUM QUALIFICATIONS:
Licensure as Registered Nurse in the State of Rhode Island by the Rhode Island Board of Nursing or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing.
BASIC KNOWLEDGE:
- Master's of Science Degree. Graduate of accredited Nurse Practitioner program. Specialty certification required.
- Baccalaureate in Nursing.
- Certified in Basic Cardiac.
- Prescriptive privileges per licensure.
- Annually completes mandatory, safety infection control, BLS, and ACLS/PALS.
- Demonstrates knowledge and skills necessary to provide care to patients with consideration of aging processes, human development stages and cultural patterns in each step of the
care process.
EXPERIENCE:
- Two years related experience as RN in acute care hospital setting and preferred 1-2 years' experience as a nurse practitioner.
Pay Range:
$127,504.00-$161,782.40EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Newport Hospital - 11 Friendship Street Newport, Rhode Island 02840Work Type:
Per diemWork Shift:
DayDaily Hours:
10 hoursDriving Required:
NoApply Now
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Posted 13 day(s) ago
Reference: 2440158
SUMMARY
Under the general supervision of the Nurse Manager, performs a variety of clerical and administrative support duties. Coordinates and documents flow of patient activity and information from admission into the unit, through discharge, or transfer from the unit.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
- Instill Trust and Value Differences
- Patient and Community Focus and Collaborate
RESPONSIBILITIES
Communicates clearly, concisely, and expeditiously with unit, other hospital staff, physicians, patients and visitors. Greets patients and visitors in professional, courteous, and helpful manner. Recognizes consumer dissatisfaction and intervenes to correct, or refer to appropriate person. Identifies and reports unauthorized personnel.
Answers the telephone in a timely and courteous manner. Receives, records, and communicates messages accurately. Transfers telephone calls, and pages staff accurately. Answers patients’ call buttons and pages appropriate staff person to respond; does follow-up pages on unanswered pages.
Enters and edits all patient information into computer, including height and weight, isolation status, patient type, patient activity, and charge entries. Practices in accordance with all Physician Order Management policies and procedures. Follows all clinical informatics downtime procedures for entering data into patient’s electronic profile. Obtains missing patient data from other units or outside facilities, as needed.
Maintains the integrity of the medical record.
Completes Medical Record Review Checklist daily and upon checklist.
Orders and maintains appropriate forms, dietary supplies, educational materials and office supplies for the unit. Maintains order and cleanliness at desk area. Follows up on status of purchase requisitions. Anticipates storeroom supply needs before evening and night shift.
Secretary ensures dietary orders are current every AM between 3a and 4a.
Provides management of automatically prepared reports including but not limited to, GENESIS, Glumeter, and rounds reports.
Work with nursing staff and case managers to enter discharge disposition and destinations into computer, fax necessary paperwork to external agencies and prepare all necessary paperwork for patients discharged to rehabilitation centers or nursing homes.
Assists the nurse manager in monitoring maintenance of staff educational records and compliance with mandatory tests/training/certifications/ and annual health screenings such as PPD and fit testing.
Completes weekly staff projections for the nursing unit. Completes unit secretary schedule ensuring even distribution of secretarial resources, as assigned.
Participates in unit staff meetings and records minutes. Assists in maintenance of posted communications on unit and with memorandums to staff. Update policy manuals as required.
Provides support for the unit in achievement of hospital and unit quality indicators. Assist with distribution and collection of quality audits and complies with unit processes for indicator data collection.
Conducts Environment of Care Rounds monthly, reports findings, and follows through with work orders/ phone calls/faxes to appropriate departments for resolution of issues. Resolves those issues that can be taken care of at a unit level.
Appropriately enters patient charges to generate appropriate revenue for the unit. Reviews and reconciles these charges daily and reports variances to the manager.
General filing, copying, faxing, other clerical and administrative support duties as requested.
MINIMUM QUALIFICATIONS
BASIC KNOWLEDGE
- Equivalent to a high school diploma.
- Computer skill level proficient to enter and maintain patient data and print required reports.
- Knowledge of medical terminology preferred.
- Ability to organize, prioritize, and perform multiple tasks expeditiously.
- Speaks, reads, and writes English clearly.
EXPERIENCE
Six months’ clerical experience in health care environment strongly preferred.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS
Sits, stands and walks intermittently throughout the day.
Exposed to patient care environment.
May be required to lift up to 20 pounds.
SUPERVISORY RESPONSIBILITY
None.
Pay Range:
$18.04-$28.46EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
The Miriam Hospital - 164 Summit Ave Providence, Rhode Island 02906Work Type:
4-8 hr shifts each week e/o w/e and holWork Shift:
EveningDaily Hours:
8 hoursDriving Required:
NoApply Now
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Posted 13 day(s) ago
Reference: 2440157
Pay Range:
$42.39-$62.46Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Morton Hospital - 88 Washington Street Taunton, Massachusetts 02780Work Type:
Variable 24 hours a weekWork Shift:
EveningDriving Required:
NoUnion:
1199 Seiu United Healthcare Workers EastApply Now
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Posted 13 day(s) ago
Reference: 2440156
SUMMARY:
Under general supervision of the Clinical Manager of Nursing Operations, directs and evaluates nursing care and related activities on adult and pediatric nursing units and patient care areas in collaboration with local nursing leadership. Serves as the administrative resource person within the hospital for interpretation and implementation of policies and procedures for all departments as required. All essential functions performed in the position reflect the age-specific needs of the patients.
Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect and Excellence, as these values guide our everyday actions with patients, customers and one another.
In addition, our leaders will demonstrate an aptitude for:
- Ensure Accountability and Build Effective Teams
Drive Vision and Purpose and Optimize Work Processes - By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals.
RESPONSIBILITIES:
- Plans and directs activities with the Director, Clinical Manager, Assistant Clinical Manager, and/or Charge Nurse to provide optimal nursing care on assigned nursing units.
- Responds to administrative problems, defines and resolves problems as they arise, or request assistance as required.
- Plans and directs patient flow and patient placement to provide optimal patient care services through the institution.
- Works collaboratively with all departments.
- Responds to patient flow problems on units and in individual points of entry, resolving issues as they arrive.
- The nursing supervisor maintains a global perspective of hospital operations.
- In collaboration with unit/department leadership and/or charge RNs, works with staffing specialists to adjust shift staffing in accordance with the ANA staffing standards to ensure adequate patient care on assigned units and subsequent shift.
- Makes rounds to evaluate nursing care and ensure maximum utilization of personnel and resources.
- Monitors cost-effectiveness by assessing adequacy of staffing and reporting variances in the staffing complement.
- Initiates corrective measures, as indicated.
- Assists with routine check-ins with float staff throughout the hospital on the off shifts.
- Assists the Clinical Managers of float pool personnel with yearly performance evaluations and achievement of compliance with requirements such as Fit testing, Net Learning, Influenza Vaccinations, etc.
- May be trained to perform Fit Testing, Influenza vaccinations or other actions to ease access by Patient Care Services team members.
- Provides guidance and education to staff on patient care delivery as needed; provides leadership coaching and feedback to Charge RNs.
- Responds appropriately to assess and evaluate internal and external customer needs.
- Ensures conformance with established policies and procedures.
- Responds to Code Blue, Rapid Response Team, Code BERTs and similar hospital emergencies.
- Conducts audits and observations in the patient care service areas as needed.
- Collaborates with STAT nurses and Epicenter team to ensure patients are transitioned to the appropriate higher level of care when needed.
- Debriefs with code and/or response team post-event and ensures that documentation is complete and placed in the EHR.
- Acts as Incident Commander during Code Triage until relief is provided.
- Completes event reports as required.
- Initiates follow-up or corrective interventions as indicated.
- Follows up with the Clinical Manager or Charge Nurse after addressing unit issues.
- Prepares and submits reports as required.
- Submits suggestions for improvement of administrative operation of nursing units to the nursing administrative staff.
- Responds to short staffing forms submitted by nursing personnel.
- Participates on various nursing or hospital committees/nursing councils, as assigned.
- Directs and/or participates in studies, analyses, and other forms of research.
- Acts as a liaison with Nursing Administration and department managers on various nursing matters.
- Maintains quality assurance, safety, environmental and infection control in accordance with established hospital department policies, procedures and objectives.
- Performs other related duties as required.
MINIMUM QUALIFICATIONS:
- Licensure as Registered Nurse in the State of Rhode Island by the Rhode Island Board of Nursing or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing.
EDUCATION:
- Bachelor’s degree in nursing from an accredited college or university with current license to practice professional nursing in the State of Rhode Island.
- Conformance to the Code of Professional Nurses. Understanding of the provisions of the Nurse Practice Act of the State of Rhode Island required.
- Maintains a current knowledge of contemporary professional nursing practice within the legal framework of the Nurse Practice Act.
- Current BLS required, ACLS, PALS and NIH Stroke certification preferred.
- Must undergo hospital-provided Safety Care training upon hire.
EXPERIENCE:
- Three years of progressively responsible clinical experience with one year as Charge Nurse and/or Assistant Clinical Manager level preferred.
SUPERVISORY RESPONSIBILITY:
- Direct supervision of nursing personnel on the off-shift.
- Responsible for immediate counseling and corrective actions on the off-shift.
Pay Range:
$90,334.40-$180,689.60EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Bradley Hospital - 1011 Veterans Memorial Pkwy East Providence, Rhode Island 02915Work Type:
7:00 pm - 7:30 am, 2/week, EOW, EOHWork Shift:
NightDaily Hours:
12 hoursDriving Required:
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Posted 13 day(s) ago
Reference: 2440155
SUMMARY:
Under general supervision of the Clinical Manager of Nursing Operations, directs and evaluates nursing care and related activities on adult and pediatric nursing units and patient care areas in collaboration with local nursing leadership. Serves as the administrative resource person within the hospital for interpretation and implementation of policies and procedures for all departments as required. All essential functions performed in the position reflect the age-specific needs of the patients.
Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect and Excellence, as these values guide our everyday actions with patients, customers and one another.
In addition, our leaders will demonstrate an aptitude for:
- Ensure Accountability and Build Effective Teams
Drive Vision and Purpose and Optimize Work Processes - By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals.
RESPONSIBILITIES:
- Plans and directs activities with the Director, Clinical Manager, Assistant Clinical Manager, and/or Charge Nurse to provide optimal nursing care on assigned nursing units.
- Responds to administrative problems, defines and resolves problems as they arise, or request assistance as required.
- Plans and directs patient flow and patient placement to provide optimal patient care services through the institution.
- Works collaboratively with all departments.
- Responds to patient flow problems on units and in individual points of entry, resolving issues as they arrive.
- The nursing supervisor maintains a global perspective of hospital operations.
- In collaboration with unit/department leadership and/or charge RNs, works with staffing specialists to adjust shift staffing in accordance with the ANA staffing standards to ensure adequate patient care on assigned units and subsequent shift.
- Makes rounds to evaluate nursing care and ensure maximum utilization of personnel and resources.
- Monitors cost-effectiveness by assessing adequacy of staffing and reporting variances in the staffing complement.
- Initiates corrective measures, as indicated.
- Assists with routine check-ins with float staff throughout the hospital on the off shifts.
- Assists the Clinical Managers of float pool personnel with yearly performance evaluations and achievement of compliance with requirements such as Fit testing, Net Learning, Influenza Vaccinations, etc.
- May be trained to perform Fit Testing, Influenza vaccinations or other actions to ease access by Patient Care Services team members.
- Provides guidance and education to staff on patient care delivery as needed; provides leadership coaching and feedback to Charge RNs.
- Responds appropriately to assess and evaluate internal and external customer needs.
- Ensures conformance with established policies and procedures.
- Responds to Code Blue, Rapid Response Team, Code BERTs and similar hospital emergencies.
- Conducts audits and observations in the patient care service areas as needed.
- Collaborates with STAT nurses and Epicenter team to ensure patients are transitioned to the appropriate higher level of care when needed.
- Debriefs with code and/or response team post-event and ensures that documentation is complete and placed in the EHR.
- Acts as Incident Commander during Code Triage until relief is provided.
- Completes event reports as required.
- Initiates follow-up or corrective interventions as indicated.
- Follows up with the Clinical Manager or Charge Nurse after addressing unit issues.
- Prepares and submits reports as required.
- Submits suggestions for improvement of administrative operation of nursing units to the nursing administrative staff.
- Responds to short staffing forms submitted by nursing personnel.
- Participates on various nursing or hospital committees/nursing councils, as assigned.
- Directs and/or participates in studies, analyses, and other forms of research.
- Acts as a liaison with Nursing Administration and department managers on various nursing matters.
- Maintains quality assurance, safety, environmental and infection control in accordance with established hospital department policies, procedures and objectives.
- Performs other related duties as required.
MINIMUM QUALIFICATIONS:
- Licensure as Registered Nurse in the State of Rhode Island by the Rhode Island Board of Nursing or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing.
EDUCATION:
- Bachelor’s degree in nursing from an accredited college or university with current license to practice professional nursing in the State of Rhode Island.
- Conformance to the Code of Professional Nurses. Understanding of the provisions of the Nurse Practice Act of the State of Rhode Island required.
- Maintains a current knowledge of contemporary professional nursing practice within the legal framework of the Nurse Practice Act.
- Current BLS required, ACLS, PALS and NIH Stroke certification preferred.
- Must undergo hospital-provided Safety Care training upon hire.
EXPERIENCE:
- Three years of progressively responsible clinical experience with one year as Charge Nurse and/or Assistant Clinical Manager level preferred.
SUPERVISORY RESPONSIBILITY:
- Direct supervision of nursing personnel on the off-shift.
- Responsible for immediate counseling and corrective actions on the off-shift.
Pay Range:
$90,334.40-$180,689.60EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Bradley Hospital - 1011 Veterans Memorial Pkwy East Providence, Rhode Island 02915Work Type:
7:00 am - 7:30 pm, 3/week, EOW, EOHWork Shift:
DayDaily Hours:
12 hoursDriving Required:
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Posted 13 day(s) ago
Reference: 2440154
SUMMARY:
Under general supervision of the Clinical Manager of Nursing Operations, directs and evaluates nursing care and related activities on adult and pediatric nursing units and patient care areas in collaboration with local nursing leadership. Serves as the administrative resource person within the hospital for interpretation and implementation of policies and procedures for all departments as required. All essential functions performed in the position reflect the age-specific needs of the patients.
Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect and Excellence, as these values guide our everyday actions with patients, customers and one another.
In addition, our leaders will demonstrate an aptitude for:
- Ensure Accountability and Build Effective Teams
Drive Vision and Purpose and Optimize Work Processes - By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals.
RESPONSIBILITIES:
- Plans and directs activities with the Director, Clinical Manager, Assistant Clinical Manager, and/or Charge Nurse to provide optimal nursing care on assigned nursing units.
- Responds to administrative problems, defines and resolves problems as they arise, or request assistance as required.
- Plans and directs patient flow and patient placement to provide optimal patient care services through the institution.
- Works collaboratively with all departments.
- Responds to patient flow problems on units and in individual points of entry, resolving issues as they arrive.
- The nursing supervisor maintains a global perspective of hospital operations.
- In collaboration with unit/department leadership and/or charge RNs, works with staffing specialists to adjust shift staffing in accordance with the ANA staffing standards to ensure adequate patient care on assigned units and subsequent shift.
- Makes rounds to evaluate nursing care and ensure maximum utilization of personnel and resources.
- Monitors cost-effectiveness by assessing adequacy of staffing and reporting variances in the staffing complement.
- Initiates corrective measures, as indicated.
- Assists with routine check-ins with float staff throughout the hospital on the off shifts.
- Assists the Clinical Managers of float pool personnel with yearly performance evaluations and achievement of compliance with requirements such as Fit testing, Net Learning, Influenza Vaccinations, etc.
- May be trained to perform Fit Testing, Influenza vaccinations or other actions to ease access by Patient Care Services team members.
- Provides guidance and education to staff on patient care delivery as needed; provides leadership coaching and feedback to Charge RNs.
- Responds appropriately to assess and evaluate internal and external customer needs.
- Ensures conformance with established policies and procedures.
- Responds to Code Blue, Rapid Response Team, Code BERTs and similar hospital emergencies.
- Conducts audits and observations in the patient care service areas as needed.
- Collaborates with STAT nurses and Epicenter team to ensure patients are transitioned to the appropriate higher level of care when needed.
- Debriefs with code and/or response team post-event and ensures that documentation is complete and placed in the EHR.
- Acts as Incident Commander during Code Triage until relief is provided.
- Completes event reports as required.
- Initiates follow-up or corrective interventions as indicated.
- Follows up with the Clinical Manager or Charge Nurse after addressing unit issues.
- Prepares and submits reports as required.
- Submits suggestions for improvement of administrative operation of nursing units to the nursing administrative staff.
- Responds to short staffing forms submitted by nursing personnel.
- Participates on various nursing or hospital committees/nursing councils, as assigned.
- Directs and/or participates in studies, analyses, and other forms of research.
- Acts as a liaison with Nursing Administration and department managers on various nursing matters.
- Maintains quality assurance, safety, environmental and infection control in accordance with established hospital department policies, procedures and objectives.
- Performs other related duties as required.
MINIMUM QUALIFICATIONS:
- Licensure as Registered Nurse in the State of Rhode Island by the Rhode Island Board of Nursing or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing.
EDUCATION:
- Bachelor’s degree in nursing from an accredited college or university with current license to practice professional nursing in the State of Rhode Island.
- Conformance to the Code of Professional Nurses. Understanding of the provisions of the Nurse Practice Act of the State of Rhode Island required.
- Maintains a current knowledge of contemporary professional nursing practice within the legal framework of the Nurse Practice Act.
- Current BLS required, ACLS, PALS and NIH Stroke certification preferred.
- Must undergo hospital-provided Safety Care training upon hire.
EXPERIENCE:
- Three years of progressively responsible clinical experience with one year as Charge Nurse and/or Assistant Clinical Manager level preferred.
SUPERVISORY RESPONSIBILITY:
- Direct supervision of nursing personnel on the off-shift.
- Responsible for immediate counseling and corrective actions on the off-shift.
Pay Range:
$90,334.40-$180,689.60EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Bradley Hospital - 1011 Veterans Memorial Pkwy East Providence, Rhode Island 02915Work Type:
7:00 am - 7:30 pm, 3/week, EOW, EOHWork Shift:
DayDaily Hours:
12 hoursDriving Required:
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Posted 13 day(s) ago
Reference: 2440153
Pay Range:
$53,060.80-$87,547.20EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
LPG-Cranston-1500 Pontiac Ave - 1500 Pontiac Avenue Cranston, Rhode Island 02920Work Type:
8 - 5Work Shift:
DayDaily Hours:
8 hoursDriving Required:
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Posted 13 day(s) ago
Reference: 2440152
SUMMARY:
Maximize residents’ success, satisfaction and ownership in their living and working environment through effective skills-trainings and relationship building. To maintain a safe, clean and therapeutic environment within the residential program. To provide client driven services that ensures quality and excellence in client care and the facility of client recovery.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
MAIN DUTIES AND RESPONSIBILITIES:
- Available to cover shifts as assigned at any residential program, to include leaving one program to travel and work at another.
- Facilitate ADL skill-building for residential living and for community integration through supervising and teaching clients daily medication routines, budgeting, self-preservation skills, transportation, etc.
- Provide opportunities for skills practice and collaborative learning.
- Participate on a multi-disciplinary team in the development and implementation of client treatment plans and progress reviews, engaging clients whenever possible in the planning and evaluation process.
- Provide, coordinate and monitor treatment services for all assigned clients. Includes but not limited to contact with the client, as prescribed in the treatment plan; provision and coordination of care prescribed in the treatment plan through documented contact and implementation of assigned activities with client, client’s family, other Gateway staff, consultants and treatment plan designated staff from other human service agencies and medically oriented organizations.
- Monitoring the effectiveness of care provided by the program or through other service providers, by comparing service provided with service outcomes, as specified in the treatment plan.
- Provide shift coverage which includes but is not limited to carrying out the many functions of household maintenance, especially cleaning and meal preparation, assist in resolution of medical, psychiatric and behavioral crises, conflict resolution and symptom management.
- Attend supervision and team meetings as required.
- Maintaining current knowledge and updates of agency policies and procedures.
- Available to work first and second shift, holidays and weekends.
- Ensure Gateway office areas, residential programs are safe and secure via checking door and window locks and by knowing the whereabouts of all residence at all times during course of work shift.
- Schedule treatment plan meetings, facilitate treatment plan meetings, utilize assessment information, diagnostic results, medical record, client and family participation and participation of other human service providers to develop and document assessments and treatment plans/reviews in accordance with agency policy and procedure.
- Ability to screen for substance abuse and provide assessment with indicated treatment planning, counseling/education and referral.
- Performs other duties as assigned or needed.
- Ability to remain in shift until appropriately relieved by another staff member. (This could result in working two consecutive shifts as designated by supervisor.)
MINIMUM QUALIFICATIONS:
- High school diploma or GED required.
JOB KNOWLEDGE, SKILL, AND ABILITY:
- Ability to read and comprehend instructions, correspondence and memos.
- Ability to complete all clinical and administrative documentation as required.
- Ability to write correspondence, reports, care plans, etc.
- Ability to effectively present information in one-on-one and group situations to clients, and other employees of the organization.
- Ability to access emergency resources to effectively manage crisis situations and ensure safety of clients and colleagues.
- Ability to maintain currently knowledge of all organization policy and procedures and protocols and guidelines, to ensure compliance.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral and diagram form.
- Ability to successfully complete all required training and certifications
- Oral and written communication skills, including speech, grammar, spelling, and legibility are at sufficient level to ensure effective and appropriate communication.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals either manually or by use of a calculator.
ETHICS:
- Uses and accesses information in client’s health information record or about a client only as necessary to actual duties and then only in accordance with access levels assigned to this position by Gateway Healthcare Inc. and in accordance with Gateway Healthcare Inc. policies, rules, and procedures as adopted by Gateway Healthcare Inc.
- Comply with agency ethics and codes of conduct in all contacts with clients, co-workers and the community
- Observe all agency policies and procedures; complying with all policies and procedures and protocols and guidelines.
INTERPERSONAL FACTORS:
- Must be able to appreciate the sensitive/private nature and legal status of information about individual clients obtained, maintained, or used by Gateway Healthcare Inc. and to not access, use, disclose, or request such information about a client unless necessary to the performance of his/her job.
PHYSICAL/ENVIRONMENTAL DEMANDS:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the main duties and responsibilities of this job.
- Other duties with different demands may also be assigned by the employee's supervisor.
- Gateway complies with the Americans with Disabilities Act and analogous state statutes.
- Therefore, to the extent required by law, Gateway will make reasonable accommodations to allow qualified individuals with disabilities to perform the essential functions, duties and responsibilities of their positions.
- Employees and applicants should discuss requests for reasonable accommodations with Human Resources at any time.
- While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, office equipment, or controls and talk or hear.
- The employee frequently is required to walk, sit, reach with hands and arms, and climb.
- The employee is occasionally required to stand; stoop, kneel, crouch or crawl; and taste or smell.
- The employee must occasionally lift and/or move up to 35 pounds.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the abilities to adjust focus.
- The employee occasionally works in outside weather conditions.
- The noise level in the work environment is usually moderate.
Pay Range:
$18.00-$27.13EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
GHI-Johnston-36 N. Long Street - 36 N. Long St. Johnston, Rhode Island 02919Work Type:
3rd shift, rotating schedule, alternate weekends & holidays requiredWork Shift:
NightDaily Hours:
8 hoursDriving Required:
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Sr Clinical Therapist (Bilingual Spanish preferred @ CF Police Dept)
Brown University Health View all jobs
Posted 13 day(s) ago
Reference: 2440151
SUMMARY:
Provides initial evaluations, crisis intervention and symptom stabilization, emergency evaluations, care coordination, consultation and education to consumers of all ages who present with behavioral health needs.
Services will be coordinated with family and other professionals or concerned parties and may be performed in a clinic location, in identified community sites in the region, and in homes.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
RESPONSIBILITIES:
- Provides Screening Evaluation on the Telephone and Face to Face.
- Conducts biopsychosocial assessments in agency facilities, community locations, and homes, assessing for risk of harm to self or others, using appropriate assessment tools for accurate diagnoses and case formulation.
- Completes crisis assessments according to required timelines, consulting with family, friends, police, physicians, treatment providers as needed.
- Recommends disposition and plan for stabilization and offers treatment options and recommendations that are least restrictive alternatives appropriate to level of risk.
- Facilitates involuntary/voluntary hospitalizations of consumers at risk while at the ER and in the community.
- Provides emergency case management for consumers until they are no longer in crisis.
- Identifies and offers referral assistance and coordination to consumers who do not meet criteria of Gateway Healthcare, Inc. treatment programs.
- Schedules and participates in psychiatric/ medication evaluations with psychiatrist as needed.
- Maintains current job knowledge of all agency programs, their functions and is able to access these programs effectively.
- Coordinates and consults with ER staff while performing an intervention and acts as liaison between the hospital and referral resources.
- Ensures that crisis contacts with consumers involved in the agency is communicated to the primary clinician and physician.
- Participates in treatment planning meetings and difficult case conferences when necessary for specific consumers.
- Adheres to documentation standards in accordance with Gateway Healthcare, Inc. policy, procedure and licensing standards.
- Obtains past records in order to substantiate and/or support diagnoses for treatment.
- Coordinates with Registration Staff on insurance verification and completion of required paperwork, including Releases of Information.
- Schedules duties in coordination with other ES team members and modifies work schedule as needed to ensure that the department is able to be responsive to consumers needs during all open facility hours.
- Appropriately responds to incoming calls on National Suicide Prevention Lifeline by actively engaging the caller while also functioning as a resource to the caller: clinician will assess for risk, coordinate referrals and/or emergency services and completing appropriate documentation of each call.
- Is reliable and available by pager and/or by phone during the performance of duties.
- Responds to all requests for consultations/evaluations by the staff in other departments and/or from our community partners (i.e. local medical providers, family, police) and assists as needed in coverage at other ES locations if staffing necessitates and/or supervisor’s discretion.
- Participates on GHI Community Disaster Team.
- This includes assessing the need for a team response, calling team members to organize and activate a response, and notifying management according to Disaster Team Response Policy.
- articipates in all necessary meetings and trainings as required. Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
- Master’s degree in counseling (MA), MSW, MFT; LCSW, LMHC-A, LMFT-A or LICSW preferred.
- Must be eligible for “Qualified Mental Health Professional” status. Eligibility for child &family competency
- At least 2 years’ experience working in a behavioral health setting Basic life support certification.
SPECIAL REQUIREMENTS:
- Knowledge of human development and family systems issues
- Valid driver’s license Automobile insurance coverage
- Ability to work collaboratively in a team Flexible work schedule for some evening and weekend coverage
- Strong oral and written communication skills, including speech, grammar, spelling, and legibility are at sufficient level to ensure effective and appropriate communication.
ETHICS
- Uses and accesses information in client’s health information record or about a client only as necessary to actual duties and then only in accordance with access levels assigned to this position by Gateway Healthcare Inc. from time-to-time and in accordance with Gateway Healthcare Inc. policies, rules, and procedures as adopted by Gateway Healthcare Inc.
- Comply with agency ethics and codes of conduct in all contacts with clients, co-workers and the community
- Observe all agency policies and procedures.
INTERPERSONAL FACTORS:
- Must be able to appreciate the sensitive/private nature and legal status of information about individual clients obtained, maintained, or used by Gateway Healthcare Inc. and to not access, use, disclose, or request such information about a client unless necessary to the performance of his/her job.
Pay Range:
$61,422.40-$101,337.60EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
GHI-Pawtucket-101 Bacon Street - 101 Bacon St. Pawtucket, Rhode Island 02860Work Type:
Monday to Friday 3pm to 1030pmWork Shift:
EveningDaily Hours:
8 hoursDriving Required:
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Posted 13 day(s) ago
Reference: 2440150
SUMMARY:
Under the supervision of the Program Manager, provides case management, rehabilitation, crisis interventions, and outreach services in home, office, and community settings to adults with serious mental illness. Collaborates with psychiatric and allied mental health team in engaging clients in assessment, diagnosis, intervention and treatment.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate core Success Factors which guide how we work together and how we accomplish program outcomes. These include: Instilling Trust and Valuing Differences, Patient and Community Focus, and Collaboration.
MAIN DUTIES AND RESPONSIBILITIES:
- Provides clinical interventions such as needs assessment, resource navigation, skill teaching, and care coordination to adult clients in community support program.
- Assertively engages and builds motivation in clients to engage in treatment services.
- Provides majority of services in community settings, which may include homes, businesses, or outdoor spaces.
- Transports clients in personal vehicle as clinically appropriate.
- Completes detailed, accurate, and timely documentation in the electronic medical record for all services provided following established protocols.
- Provides ongoing assessment of client’s functional status and progress toward treatment goals and ensures changes are integrated into treatment plan.
- Assists clients in obtaining and utilizing insurance and other benefits, medical care, employment, housing, and social support network.
- Assists clients in skill building for activities of daily living (ADLs) to increase and stabilize level of functioning.
- Conducts screenings and assessments within scope, and develops interventions for assessed needs.
- Provides psychoeducation to clients and their family members on mental illness, substance use, community resources, and other topics to increase adherence to treatment plan and increase client functioning.
- Participates in supervision, team conferencing, department, and agency meetings.
- Coordinates, and monitors treatment services for assigned cases, which includes but is not limited to:
- Participating in treatment planning with client and interdisciplinary team and ensuring treatment plan is updated and implemented following established protocols.
- Assists with discharge planning and coordination with other treatment providers.
- Utilizes data tools to ensure screenings and documentation are completed correctly and on time following established protocols.
- Performs other duties and responsibilities as assigned or needed.
QUALIFICATION / REQUIREMENTS:
- Associate’s degree in human service field required. Bachelor’s degree in related field preferred.
- Experience or interest working with individuals living with mental illness, substance use disorders, and/or psychosocial stress.
- Bilingual fluency in Spanish/English or other critical language preferred.
NECESSARY SPECIAL REQUIREMENTS:
- Knowledge of human development and family systems issues.
- Understanding of mental health and substance use diagnoses
- Knowledge of community resources for clients and families with behavioral health disorders.
- Advocacy and coaching skills.
- Valid driver's license and use of vehicle to travel during work hours to perform the major functions of the job.
- Personal vehicle in working order with valid registration, auto insurance that meets agency minimums, and ability to qualify under agency requirements for driving record.
- Ability to work collaboratively as a team to coordinate care for clients with intensive behavioral health needs.
- Ability to communicate effectively and professionally both in writing and verbally with clients, family members, supervisors, other agency staff, community professionals and other members of the community.
Pay Range:
$19.97-$32.96EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
GHI-Charlestown-4705 Old Post Road - 4705 Old Post Rd. Charlestown, Rhode Island 02813Work Type:
M-F 8:00 am-4:30 pm, rotating weekend/holiday coverage 2-3x/yearWork Shift:
DayDaily Hours:
8 hoursDriving Required:
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Posted 13 day(s) ago
Reference: 2440149
SUMMARY: Maximize residents’ success, satisfaction and ownership in their living and working environment through effective skills-trainings and relationship building. To maintain a safe, clean and therapeutic environment within the residential program. To provide client driven services that ensures quality and excellence in client care and the facility of client recovery. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: MAIN DUTIES AND RESPONSIBILITIES:Available to cover shifts as assigned at any residential program, to include leaving one program to travel and work at another.Facilitate ADL skill-building for residential living and for community integration through supervising and teaching clients daily medication routines, budgeting, self-preservation skills, transportation, etc. Provide opportunities for skills practice and collaborative learning.Participate on a multi-disciplinary team in the development and implementation of client treatment plans and progress reviews, engaging clients whenever possible in the planning and evaluation process.Provide, coordinate and monitor treatment services for all assigned clients. Includes but not limited to contact with the client, as prescribed in the treatment plan; provision and coordination of care prescribed in the treatment plan through documented contact and implementation of assigned activities with client, client’s family, other Gateway staff, consultants and treatment plan designated staff from other human service agencies and medically oriented organizations. Monitoring the effectiveness of care provided by the program or through other service providers, by comparing service provided with service outcomes, as specified in the treatment plan.Provide shift coverage which includes but is not limited to carrying out the many functions of household maintenance, especially cleaning and meal preparation, assist in resolution of medical, psychiatric and behavioral crises, conflict resolution and symptom management.Attend supervision and team meetings as required.Maintaining current knowledge and updates of agency policies and procedures.Available to work first and second shift, holidays and weekends.Ensure Gateway office areas, residential programs are safe and secure via checking door and window locks and by knowing the whereabouts of all residence at all times during course of work shift. Schedule treatment plan meetings, facilitate treatment plan meetings, utilize assessment information, diagnostic results, medical record, client and family participation and participation of other human service providers to develop and document assessments and treatment plans/reviews in accordance with agency policy and procedure. Ability to screen for substance abuse and provide assessment with indicated treatment planning, counseling/education and referral.Performs other duties as assigned or needed.Ability to remain in shift until appropriately relieved by another staff member. (This could result in working two consecutive shifts as designated by supervisor.) MINIMUM QUALIFICATIONS: QUALIFICATION REQUIREMENTS:High school diploma or GED required.NECESSARY SPECIAL REQUIREMENTS:Maintain flexibility toward work schedules. Ability to work schedule as posted and assigned, to include weekends and holidays. Ability to perform routine household chores involving some lifting and bending.Ability to communicate with clients and other staff face to face and by telephone.Ability to obtain and maintain CPR certification and first aid training and monitor client’s vital signs as required. Maintain a valid chauffeur’s license and capacity to use the program van or personally owned vehicle to transport clients in personally owned vehicle to day-activity program, medical appointments, other appointments and clinical appointments when necessary and to respond to medical emergencies and disaster evacuations.JOB KNOWLEDGE, SKILL, AND ABILITY:Ability to read and comprehend instructions, correspondence and memos.Ability to complete all clinical and administrative documentation as required. Ability to write correspondence, reports, care plans, etc.Ability to effectively present information in one-on-one and group situations to clients, and other employees of the organization.Ability to access emergency resources to effectively manage crisis situations and ensure safety of clients and colleagues. Ability to maintain currently knowledge of all organization policy and procedures and protocols and guidelines, to ensure compliance. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.Ability to interpret a variety of instructions furnished in written, oral and diagram form.Ability to successfully complete all required training and certificationsOral and written communication skills, including speech, grammar, spelling, and legibility are at sufficient level to ensure effective and appropriate communication.Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals either manually or by use of a calculator.ETHICS:Uses and accesses information in client’s health information record or about a client only as necessary to actual duties and then only in accordance with access levels assigned to this position by Gateway Healthcare Inc. from time-to-time and in accordance with Gateway Healthcare Inc. policies, rules, and procedures as adopted by Gateway Healthcare Inc. from time-to-time. Comply with agency ethics and codes of conduct in all contacts with clients, co-workers and the communityObserve all agency policies and procedures; complying with all policies and procedures and protocols and guidelines. INTERPERSONAL FACTORS:Must be able to appreciate the sensitive/private nature and legal status of information about individual clients obtained, maintained, or used by Gateway Healthcare Inc. and to not access, use, disclose, or request such information about a client unless necessary to the performance of his/her job. PHYSICAL/ENVIRONMENTAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the main duties and responsibilities of this job. Other duties with different demands may also be assigned by the employee's supervisor. Gateway complies with the Americans with Disabilities Act and analogous state statutes. Therefore, to the extent required by law, Gateway will make reasonable accommodations to allow qualified individuals with disabilities to perform the essential functions, duties and responsibilities of their positions. Employees and applicants should discuss requests for reasonable accommodations with Human Resources at any time.While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, office equipment, or controls and talk or hear. The employee frequently is required to walk, sit, reach with hands and arms, and climb. The employee is occasionally required to stand; stoop, kneel, crouch or crawl; and taste or smell. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the abilities to adjust focus. The employee occasionally works in outside weather conditions. The noise level in the work environment is usually moderate.
Pay Range:
-
EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
GHI-Central Falls-200 Central Street - 200 Central St. Central Falls, Rhode Island 02863
Work Type:
1st shift, rotating schedule, alternate weekends & holidays required
Work Shift:
Day
Daily Hours:
8 hours
Driving Required:
Yes
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Posted 13 day(s) ago
Reference: 2440148
SUMMARY:
Under the supervision of the Program Manager, provides empirically based vocational services that may include assessment, skill building, psychoeducation, case management, and care coordination. Serves as subject matter expert on vocational services, and member of multidisciplinary team. Performs above role primarily in community settings, serving adults with severe and/or persistent mental illness.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
MAIN DUTIES AND RESPONSIBILITIES:
- Establishes positive, trusting rapport with clients.
- Provides vocational interventions such as needs assessment, resource navigation, skill building, psychoeducation, and care coordination.
- Engages clients in setting and working toward goals related to education and employment.
- Utilizes a recovery-oriented framework in goal setting and interventions.
- Utilizes strategies from Individual Placement and Supports (IPS) and other evidence-based practices (EBPs).
- Assertively engages and builds motivation in clients to engage in treatment services.
- Provides majority of services in community settings, which may include homes, businesses, or outdoor spaces.
- Transports clients in personal vehicle as clinically appropriate.
- Completes detailed, accurate, and timely documentation in the electronic medical record for all services provided following established protocols.
- Provides ongoing assessment of client’s functional status and progress toward treatment goals and ensures changes are integrated into treatment plan.
- Assists clients in obtaining and utilizing insurance and other benefits, medical care, employment, housing, and social support network.
- Assists clients in skill building for activities of daily living (ADLs) to increase and stabilize level of functioning.
- Conducts screenings and assessments within scope, and develops interventions for assessed needs.
- Provides psychoeducation to clients and their family members on vocational strengths and needs, mental illness, substance use, community resources, and other topics to increase adherence to treatment plan and increase client functioning.
- Participates in supervision, team conferencing, department, and agency meetings.
- Coordinates, and monitors treatment services for assigned cases, which includes but is not limited to:
- Participating in treatment planning with client and interdisciplinary team and ensuring treatment plan is updated and implemented following established protocols.
- Assists with discharge planning and coordination with other treatment providers.
- Utilizes data tools to ensure screenings and documentation are completed correctly and on time following established protocols.
- Performs other duties and responsibilities as assigned or needed.
QUALIFICATION / REQUIREMENTS:
- Bachelor’s degree required, degree in related field preferred.
NECESSARY SPECIAL REQUIREMENTS:
- Knowledge of human development and behavioral health conditions.
- Knowledge of community resources, especially at it relates to employment
- Valid driver's license and use of vehicle to travel during work hours to perform the major functions of the job.
- Personal vehicle in working order with valid registration, auto insurance that meets agency minimums, and ability to qualify under agency requirements for driving record.
- Ability to work collaboratively as a team to coordinate care for youth and young adults with intensive behavioral health needs.
- Ability to communicate effectively and professionally both in writing and verbally with clients, family members, supervisors, other agency staff, community professionals and other members of the community.
- Bilingual in Spanish, Portuguese, or other critical language for region preferred.
Pay Range:
$22.04-$36.37EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Gateway Healthcare Inc. - 101 Bacon Street Pawtucket, Rhode Island 02860Work Type:
M-F 8:00AM-4:30PMWork Shift:
DayDaily Hours:
8 hoursDriving Required:
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Posted 14 day(s) ago
Reference: 2437244
SUMMARY
Reports to the Ambulatory Clinical Manager, Practice Manager, or other assigned supervisory personnel. Under the general supervision of a Licensed Independent Practitioner, provides clinical and administrative support in an ambulatory setting in accordance with established policies and procedures.
Provides age-appropriate care to geriatric, adult, adolescent, and pediatric patients while supporting patient- and family-centered care. Performs duties in alignment with Brown University Health’s mission, vision, and values, while recognizing patients’ developmental stages and cultural needs.
Employees are expected to demonstrate Brown University Health’s values of Compassion, Accountability, Respect, and Excellence, as well as the organization’s core Success Factors, including Instill Trust, Value Differences, Patient and Community Focus, and Collaborate.
RESPONSIBILITIES
- Works effectively and respectfully within the scope of training and capabilities.
- Follows practice, clinic, and office workflow protocols to promote quality and efficiency.
- Performs pre-visit planning by reviewing and updating patient records, including recent test results, consultations, and correspondence. Identifies needed services based on established protocols and communicates point-of-care reminders to providers through the electronic medical record (EMR).
- Greets and checks in patients, answers phones, schedules appointments, obtains referrals and authorizations, processes forms, and assists with discharge procedures.
- Supports patient financial processes by collecting and appropriately processing co-payments, deductibles, and self-pay payments at the time of service.
- Verifies the accuracy and completeness of patient demographics, referrals, authorizations, billing codes, diagnoses, and other required information.
- Provides clerical support and serves as a resource to new employees regarding departmental policies and procedures.
- Prepares patients for examinations and treatments according to clinic-specific workflows. Escorts patients to exam rooms, obtains and records vital signs and weight, documents chief complaints, completes medication reconciliation and health histories, records pain scores, and completes required questionnaires in the EMR.
- Promotes effective patient flow throughout the practice or clinic.
- Reviews health maintenance and chronic illness needs and performs or initiates services according to established protocols and standing orders.
- Performs point-of-care testing, including blood pressure, EKG, pulse oximetry, Hgb A1C, glucose, urinalysis, urine HCG, rapid strep testing, and other approved tests.
- Records allergies, medications, and medical, surgical, and family histories in the patient record. Initiates pharmacy benefits verification as needed.
- Assists providers with physical examinations and performs procedures using appropriate aseptic techniques and established protocols.
- Administers vaccines and places PPDs according to practice or clinic protocols.
- Completes post-visit follow-up, including ensuring blood samples and other specimens are properly labeled, documented, and sent to the laboratory.
- Tracks laboratory orders and results, ensures results are entered into the medical record, provides patient outreach and reminders, updates the EMR, and promptly reports abnormal results to the appropriate physician or nurse.
- Follows up on referrals for specialty care and other services, tracks consultation reports, updates the EMR, and contacts patients regarding outstanding referrals.
- Monitors pending prescription refill requests.
- Cleans and prepares examination rooms between patients.
- Explains procedures, programs, and preparation requirements for tests and examinations. Educates patients on care coordination and appropriate use of emergency services and documents identified barriers to care.
- Schedules tests and follow-up appointments, pre-registers patients for future visits, verifies demographic and insurance information, and obtains prior authorizations as needed.
- Monitors and orders supplies, maintains stocked exam rooms, cleans medical equipment, and immediately reports damaged or missing equipment. Checks medication and supply expiration dates and removes and reports expired items.
- Assists with general administrative duties, including mailing patient reminders and correspondence.
- Manages time effectively and uses slower periods to prepare for upcoming patient and practice needs.
- Maintains quality assurance, safety, environmental, and infection-control standards in accordance with established policies and procedures.
- Protects patient privacy and confidentiality.
- Maintains a positive attitude and actively contributes to a team-based approach to patient care.
- Supports the goals of the patient-centered medical home by demonstrating flexibility and adaptability.
- Performs other related duties as required.
MINIMUM QUALIFICATIONS
Basic Knowledge
- High school diploma or equivalent required.
- Ability to read, write, and speak English.
- Basic Life Support (BLS) certification required.
- Medical Assistant certification preferred.
Experience
- Graduate of a formal Medical Assistant training program or a minimum of three years of Medical Assistant experience required.
- Applicants without formal Medical Assistant training may be considered with at least three years of related experience in a comparable clinical role, such as LPN, medical student, EMT, or paramedic.
**schedule
three (3) 12-hour shifts per week, with rotating weekend shifts. Weekend shifts are 10 hours in duration. Specific days and shift times may vary based on operational needs.
Pay Range:
$18.13-$29.90EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
66 Branch Ave - 66 Branch Avenue Providence, Rhode Island 02904Work Type:
8a-8pWork Shift:
DayDaily Hours:
12 hoursDriving Required:
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Posted 14 day(s) ago
Reference: 2437243
SUMMARY:
Reporting to the Director of Benefits, the Benefits Program Manager leads cross-functional projects and operational initiatives supporting Health & Welfare and Retirement programs. This role partners with internal stakeholders, vendors, and HRIS to drive project execution, improve processes, support benefits operations, and ensure the successful delivery of programs that enhance the employee experience.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
Instill Trust and Value Differences
Patient and Community Focus and Collaborate
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Project & Program Management
Lead cross-functional benefits and retirement projects from planning through implementation. Coordinate project plans, timelines, deliverables, resources, and budgets. Facilitate project meetings, monitor progress, identify risks, and implement mitigation strategies to ensure successful project outcomes. Serve as a liaison between Benefits and HRIS teams, coordinating system-related initiatives, requirements, testing, and implementation activities.
Benefits Operations & Process Improvement
Develop a broad understanding of Health & Welfare and Retirement programs to provide analytical, operational, and project support across the Benefits function. Identify opportunities to improve processes, enhance service delivery, resolve issues, and support execution of key organizational initiatives.
Stakeholder, Vendor & Change Management
Build and maintain effective relationships with internal stakeholders, vendors, and service providers. Lead communications, vendor coordination, training, and change management activities to support successful implementation and adoption of benefits programs and initiatives.
Compliance and Regulatory Requirements:
Monitor applicable benefits laws and regulations and ensure projects and initiatives remain compliant.
Program and Project Evaluation and Reporting:
Evaluate initiative outcomes and prepare reports and presentations with findings and recommendations for key stakeholders.
Performs other duties as assigned.
EDUCATION:
Bachelor’s degree required. Project management and/or process improvement certification or training, such as PMI, Lean, or Six Sigma, preferred.
Related work experience may substitute for education on a one-to-one basis.
EXPERIENCE:
Minimum 3 to 5 years of related experience.
Human resources and/or benefits experience preferred.
Functional understanding of data and analytics required.
Strong communication and stakeholder management skills, with the ability to prioritize multiple projects. Sound judgment, independence, attention to detail, and strong organizational skills required.
Demonstrated proficiency with Microsoft Office 365 applications or similar. Advanced Excel skills a plus.
Ability to present information in an understandable format to varied audiences.
SUPERVISORY RESPONSIBILITY:
None.
Pay Range:
$100,027.20-$165,048.00EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903Work Type:
M-F 8:00am-5:00pmWork Shift:
DayDaily Hours:
8 hoursDriving Required:
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Clinical Call Center Representative Urology (Medical Assistant)
Brown University Health View all jobs
Posted 14 day(s) ago
Reference: 2437242
SUMMARY:
The Clinical Call Center Representative is responsible for providing exceptional customer service and support. This role will act as the first point of contact for callers, providing efficient customer relationship management. It will involve scheduling patient appointments, managing patient inquiries, and facilitating communication between patients and healthcare staff. This role needs to demonstrate strong interpersonal skills, empathy, and the ability to work effectively and efficiently in a high-stress environment.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.
- Receive and respond to a high volume of customer inquiries through phone, email, or other communication channels.
- Provide accurate and relevant information to customers regarding medical products, services, billing and technical support.
- Maintain patient records and update them accurately in the EMR system.
- Elicit and record patient information and inquiries following established protocols.
- Provide information about healthcare services, confirm insurance details and route calls to appropriate healthcare staff.
- Resolve customer complaints and concerns in a timely and professional manner.
- Collaborate with other team members, as appropriate, to address complex customer inquiries.
- Stay updated with product information, medical terminology and industry regulations.
- Advocate on behalf of callers to ensure their needs are met and promote optimal patient experience.
- All other job duties as assigned within the scope of a call center representative.
EDUCATION:
- High school diploma or GED
- Graduate of a Medical Assistant Program, certification preferred.
EXPERIENCE/SKILLS:
- Previous call center experience preferred.
- Medical terminology knowledge
- Knowledge of common safety hazards and precautions necessary to maintain a safe work environment.
- Ability to communicate appropriately and effectively.
- Ability to represent the organization and serve customers in a professional manner and the ability to establish and maintain effective, professional working relationships with patients, physicians, supervisors and peers.
SUPERVISORY RESPONSIBILITY:
None.
Pay Range:
$18.13-$29.90EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
195 Collyer Street - N/A Providence, Rhode Island 02903Work Type:
M - F 8am - 5pmWork Shift:
DayDaily Hours:
8 hoursDriving Required:
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Posted 14 day(s) ago
Reference: 2437241
SUMMARY: Under the general supervision of, but according to established policies and procedures, the incumbent performs various administrative duties to expedite each patient's visit for clinical care. These duties include preparation of patient records; registration and pre-registration activities; problem resolution; appointment scheduling; and, co-payment preparation and collection. In addition, ancillary duties performed provide tracking and status of follow-up care as it pertains to specific diagnostic coding, billing/payment resolution, and generation of system reports, which reflect scheduling activities. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Schedules patients using the hospital's scheduling system. This includes establishing the appointment type, specific provider clinic, and appointment time. Schedules follow-up appointment using the on-line scheduling system. May schedule appointments for patients who need lab work, diagnostic imaging or referral to other medical providers. Refers technical/clinical inquiries to appropriate personnel. Utilizes the on-line billing system to enter diagnosis/service codes from encounter sheets. This includes accurately entering the appropriate code in the hospital's billing system. Completes pre-registration and registration process using the on-line billing system. Verifies demographic data, insurance authorization information, co-pays and physician. Collects co-payments and provides patients with receipts. Produces registration cards using the on-line system and card embosser. Photocopies front and back of insurance card. Confirms patient eligibility with insurance carriers and obtains visit authorizations as necessary. Provides mature, quality customer service to patients, their families and/or their representatives. Mails informational material to new patients in advance of scheduled appointments. As necessary, contacts agencies outside the Hospital to obtain pertinent patient information and to coordinate clinic/treatment programs. Contacts third party payors to obtain required pre-authorizations in accordance with established policiesActs as an outpatient center receptionist. Makes telephone calls to patients as appointment reminders. Answers incoming calls. Returns phone calls to patients, physician offices and other medical providers such as laboratory and radiology facilities. Greets arriving patients and verifies pertinent information and physician using the online billing system. Orients patients to the specific outpatient center as a hospital-based service. Interacts effectively with patients and their family members.Handles coding/billing within parameters as outlined in the department guideline. Using the on-line billing system enters diagnosis codes/service codes from encounter sheets. Verifies the appropriateness of the diagnostic code prior to entering in the billing system. Interacts with patients and Patient Financial Services in order to resolve billing issues, including denials. Appropriately refers patients to patient advocate for financial counseling.Obtains and organizes medical records for use by physicians and nurses. Ensures patient's file is complete prior to treatment/clinic visit including appropriate records, lab test results and x-rays. Evaluates file prior to schedule visit and follows up with other Hospital departments to obtain missing dataPrints reports using both the online scheduling and billing systems. Performs all duties in accordance with RIH's mission, the defined role of ambulatory care, and defined administrative/clerical rules, procedures and policies.May respond to telephone callsnquiries by rotating into a centralized setting (i.e., a call room).ADDENDUM: Referral Management.Utilizes two systems simultaneously, Epic is used for scheduling and registration and Cedaron is used for patient documentation.Experience obtaining authorizations and ability to follow and track insurance plan frequency rules and monitor benefit limits accurately and timely.Ability to effectively multitask scheduling appointments while answering the phone and checking in and checking out patients of Rehabilitation Services.Knowledge base of patient diagnosis, to ensure that the patient is triaged and scheduled with the appropriate clinical therapist.Ability to schedule patients with multiple appointments with multiple professions, i.e., Physical Therapy, Occupational Therapy, Speech-Language Pathology and Aquatic Therapy. Scan documents into Epic. Manage work queue for registration errors. MINIMUM QUALIFICATIONS: ASIC KNOWLEDGE:High School Diploma or equivalent. Demonstrated knowledge of PC skills using the windows operating system environment and accompanying software packages. Must have knowledge of medical billing routines for physician office practice. Must also have knowledge of medical terminology, diagnosis codes, and procedure codes. Must use and have knowledge of courteous telephone technique and good customer service skills. EXPERIENCEix months experience coding and billing using online billing system.WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:Walking, sitting, standing throughout the day in clinic setting.
Pay Range:
$21.90-$22.91
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903
Work Type:
M-Th 10-6:30, F 9:30-6, Occasional Saturday rotation as needed
Work Shift:
Day
Driving Required:
No
Union:
International Brotherhood Teamsters
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Posted 14 day(s) ago
Reference: 2437240
SUMMARY:
Under the direction of Urgent Care Practice Manager and indirectly under the direction of the TMH Manager Medical Imaging, performs a variety of technical radiographic procedures; applies prescribed ionizing radiation for radiologic diagnosis. Performs clerical duties as well as EKG and phlebotomy functions. All essential functions performed in this position reflect the age specific needs of the pediatric, adult and geriatric patient and adapt their care to the physical, psychosocial, and cultural needs. Fosters patient and family centered care in accordance with the Brown University Health and BHMG’s mission, vision, and values as well as cultural patterns.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done.
RESPONSIBILITIES:
Follows the Urgent Care Centers workflow protocols to maximize quality and efficiency.
Works effectively and respectfully at his/her highest capabilities and training.
Protects and preserves the patient’s right to privacy and confidentiality in accordance with Brown University Health’s policies.
Meets, greets, answers questions, and provides an understandable explanation of radiologic examinations, EKGs and phlebotomy tests to patients in order to reduce apprehension.
Provides for safety and comfort of all patients, in accordance with prescribed standards.
Answers phones and performs registration and checkout duties in accordance with policies.
Rooms patients, ensures that exam room is cleaned between each patient and set-up appropriately according to policy and procedures.
Schedules patients for radiologic examinations in a prescribed manner, ensuring an efficient patient flow.
Places orders and tracks exams with accuracy, consistency and promptness.
Performs required patient identification procedure on all patients presenting for a radiologic exam.
Performs radiographic exams demonstrating sound understanding of applicable equipment, anatomical positioning, physiology, and technical factors, in order to produce optimum results.
Transfers the images to the Picture Archiving and Communication System (PACS) for physician review.
Scans documents into applicable systems for archiving and retrieval.ppFollows protocols for appropriate usage of the applicable software such as Lifechart, PACS, Etc. and understands downtime processes.
Performs required quality control procedures and ensures equipment is performing as expected. Reports unit issues to Manager Medical Imaging.
Places EKG leads on patients to ensure a good tracing is recorded, performs EKG tracings.
Ensures the tracings are properly labeled and made part of the patient’s medical record.
Maintains orderliness, cleanliness and adequate supplies for assigned area.
Provides coverage for the department as required and needed, including weekends and holidays, demonstrates coverage flexibility with shifts and locations.
Participates in the training and instruction of new Urgent Care Radiology Techs.
Maintains quality assurance, safety regulations, environmental, and infection control, in accordance with established hospital and department policies, procedures and objectives.
Manages time effectively. Fills slow periods with activities to prepare for future needs. Minimizes non-productive time.
Attire and personal appearance must conform to departmental guidelines and standards.
Provides for safety and comfort of all patients in accordance with prescribed standards.
Performs other related duties, as required.
MINIMUM QUALIFICATIONS:
Completion of formal training in an AMA-approved accredited school of radiologic technology or equivalent.
Maintains a current license to work in the State of Rhode Island.
Must hold current ARRT certification.
Basic life support certification required.
Demonstrated knowledge and skills necessary to provide care to patients throughout the Brown University Health, with consideration of aging processes, human development stages and cultural patterns in each step of the care process.
EXPERIENCE:
One-year experience as a Radiologic Technologist preferred.
Demonstrates strong interpersonal skills to effectively communicate with patients, visitors, physicians and staff of all levels and display empathy towards all patients.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:
Healthcare environment such as acute care hospitals, physicians’ offices and ancillary healthcare enterprises. Works with medical equipment and has direct patient contact. Any potential hazards are minimized by adherence to established safety procedures and precautions including use safety equipment and protective clothing.
Walks and stands intermittently throughout the day.
Subject to electrical and energy hazards.
May lift and position patients and lift supplies up to 50 pounds.
Pay Range:
$32.56-$53.71EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
11 Commerce Way - N/A Providence, Rhode Island 02903Work Type:
8-8pWork Shift:
DayDaily Hours:
12 hoursDriving Required:
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Posted 14 day(s) ago
Reference: 2437239
SUMMARY:
Under the direction of Urgent Care Practice Manager and indirectly under the direction of the TMH Manager Medical Imaging, performs a variety of technical radiographic procedures; applies prescribed ionizing radiation for radiologic diagnosis. Performs clerical duties as well as EKG and phlebotomy functions. All essential functions performed in this position reflect the age specific needs of the pediatric, adult and geriatric patient and adapt their care to the physical, psychosocial, and cultural needs. Fosters patient and family centered care in accordance with the Brown University Health and BHMG’s mission, vision, and values as well as cultural patterns.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done.
RESPONSIBILITIES:
Follows the Urgent Care Centers workflow protocols to maximize quality and efficiency.
Works effectively and respectfully at his/her highest capabilities and training.
Protects and preserves the patient’s right to privacy and confidentiality in accordance with Brown University Health’s policies.
Meets, greets, answers questions, and provides an understandable explanation of radiologic examinations, EKGs and phlebotomy tests to patients in order to reduce apprehension.
Provides for safety and comfort of all patients, in accordance with prescribed standards.
Answers phones and performs registration and checkout duties in accordance with policies.
Rooms patients, ensures that exam room is cleaned between each patient and set-up appropriately according to policy and procedures.
Schedules patients for radiologic examinations in a prescribed manner, ensuring an efficient patient flow.
Places orders and tracks exams with accuracy, consistency and promptness.
Performs required patient identification procedure on all patients presenting for a radiologic exam.
Performs radiographic exams demonstrating sound understanding of applicable equipment, anatomical positioning, physiology, and technical factors, in order to produce optimum results.
Transfers the images to the Picture Archiving and Communication System (PACS) for physician review.
Scans documents into applicable systems for archiving and retrieval.ppFollows protocols for appropriate usage of the applicable software such as Lifechart, PACS, Etc. and understands downtime processes.
Performs required quality control procedures and ensures equipment is performing as expected. Reports unit issues to Manager Medical Imaging.
Places EKG leads on patients to ensure a good tracing is recorded, performs EKG tracings.
Ensures the tracings are properly labeled and made part of the patient’s medical record.
Maintains orderliness, cleanliness and adequate supplies for assigned area.
Provides coverage for the department as required and needed, including weekends and holidays, demonstrates coverage flexibility with shifts and locations.
Participates in the training and instruction of new Urgent Care Radiology Techs.
Maintains quality assurance, safety regulations, environmental, and infection control, in accordance with established hospital and department policies, procedures and objectives.
Manages time effectively. Fills slow periods with activities to prepare for future needs. Minimizes non-productive time.
Attire and personal appearance must conform to departmental guidelines and standards.
Provides for safety and comfort of all patients in accordance with prescribed standards.
Performs other related duties, as required.
MINIMUM QUALIFICATIONS:
Completion of formal training in an AMA-approved accredited school of radiologic technology or equivalent.
Maintains a current license to work in the State of Rhode Island.
Must hold current ARRT certification.
Basic life support certification required.
Demonstrated knowledge and skills necessary to provide care to patients throughout the Brown University Health, with consideration of aging processes, human development stages and cultural patterns in each step of the care process.
EXPERIENCE:
One-year experience as a Radiologic Technologist preferred.
Demonstrates strong interpersonal skills to effectively communicate with patients, visitors, physicians and staff of all levels and display empathy towards all patients.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:
Healthcare environment such as acute care hospitals, physicians’ offices and ancillary healthcare enterprises. Works with medical equipment and has direct patient contact. Any potential hazards are minimized by adherence to established safety procedures and precautions including use safety equipment and protective clothing.
Walks and stands intermittently throughout the day.
Subject to electrical and energy hazards.
May lift and position patients and lift supplies up to 50 pounds.
Pay Range:
$32.56-$53.71EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Middletown-1360 West Main Road - 1360 West Main Road Middletown, Rhode Island 02842Work Type:
8a-8pWork Shift:
DayDaily Hours:
12 hoursDriving Required:
NoApply Now
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Posted 14 day(s) ago
Reference: 2437238
Pay Range:
$18.08-$26.34Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Morton Hospital - 88 Washington Street Taunton, Massachusetts 02780Work Type:
per diemWork Shift:
VariableDriving Required:
NoUnion:
1199 Seiu United Healthcare Workers EastApply Now
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Posted 14 day(s) ago
Reference: 2437237
SUMMARY:
The Senior Clinical Documentation Specialist will directly report to the Manager of Clinical Documentation. Under general supervision and within Brown University Health policies and procedures, is responsible for concurrent auditing of medical record documentation to assist with evaluating and improving the quality of clinical documentation of services to adequately reflect severity of illness, expected risk of mortality, and complexity of care of the patient. Communicates and collaborates with physicians, mid-level providers, nursing staff, other patient caregivers to improve quality and completeness of documentation. Communicates and collaborates with the coding staff to ensure patient documentation is coded to the highest specificity. Facilitates concurrent modifications to clinical documentation to ensure clinical severity and services rendered to patients are documented accurately. Supports timely, accurate and complete documentation of clinical information used for measuring and reporting physician and facility outcomes. Updates and educates all members of patient care team on ongoing basis in regard to documentation issues.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
RESPONSIBILITIES:
- Demonstrates expert knowledge of clinical documentation issues as they relate to proper assignment of ICD 10 codes and MS-DRGPR DRG assignment.
- Assists with the precepting and education of new staff and mentoring of less experienced staff.
- Identifies and develops educational materials for providers to assist the medical staff in improving the specificity of their documentation independently and as directed.
- Accurately performs concurrent and retrospective reviews utilizing risk adjusted methodology per departmental policy for Mortality and HAC/PSI reviews.
- Assists with specific individual or departmental audits provides a report outlining opportunities as well as the strengths as directed.
- Assists with developing, reviewing, and updating of query templates.
- Demonstrates advanced technical ability with 3M/360, Life Chart as well as other online programs.
- Able to test technical platforms as needed.
- Assists with EPIC Work queue management: i.e., WQ 21480 Retrospective Reviews.
- Able to develop more complex queries as well as assists and develops staff in this area.
- Performs Follow ups on Coding RETRO Queries as necessary Performs duties of Clinical Documentation Specialist.
- Ability to perform standard CDI reviews according to productivity expectations of this role. Productivity standards in this role are 20 – 24 reviews per day which include the review of more complex cases. Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
- Licensure as Registered Nurse in the State of Rhode Island by the Rhode Island Board of Nursing or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing.
QUALIFICATIONS:
- Registered nurse with current licensure to practice in the State of Rhode Island with 3 years of clinical documentation experience (BSN required, master’s degree preferred), or Physician assistant or nurse practitioner with current licensure to practice in the State of Rhode Island with 3 years of clinical documentation experience, or Successful completion of education required for a medical degree with 3 years of clinical documentation experience
- Certification in clinical documentation integrity from the Association of Clinical Documentation Integrity Specialists (ACDIS) or the strong American Health Information Management Association (/strongAHIMA) required.
Pay Range:
$93,974.40-$187,907.20EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903Work Type:
M-F 8:00am-5:00pmWork Shift:
DayDaily Hours:
8 hoursDriving Required:
NoApply Now
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Posted 14 day(s) ago
Reference: 2437236
Pay Range:
$19.03-$31.39EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
The Miriam Hospital - 164 Summit Ave Providence, Rhode Island 02906Work Type:
as needed 16 hrs a monthWork Shift:
VariableDaily Hours:
8 and 12 hoursDriving Required:
NoApply Now
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