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Patient Support Technician
Trinity Health
California
Support Staff
Employment Type: Full time Shift: 12 Hour Night Shift Description: ABOUT TRINITY HEALTH OAKLAND HOSPITAL Trinity Oakland Hospital is a 497-bed community teac...
19 day(s) ago
Patient Support Technician
Trinity Health
California
Support Staff
Employment Type: Full time Shift: 12 Hour Night Shift Description: ABOUT TRINITY HEALTH OAKLAND HOSPITAL Trinity Oakland Hospital is a 497-bed community teac...
19 day(s) ago
Patient Access Representative - Main Registration
Trinity Health
California
Admin and Clerical
Employment Type: Full time Shift: Day Shift Description: Monday - Friday from 8a-4:30p, every other weekend POSITION SUMMARY: The Patient Access Representati...
19 day(s) ago
Patient Access Representative - Main Registration
Trinity Health
California
Admin and Clerical
Employment Type: Full time Shift: Day Shift Description: Monday - Friday from 8a-4:30p, every other weekend POSITION SUMMARY: The Patient Access Representati...
19 day(s) ago
Patient Access Representative - Emergency Department
Trinity Health
California
Admin and Clerical
Employment Type: Full time Shift: Day Shift Description: 8am-4:30pm, rotating weekends POSITION SUMMARY: The Patient Access Representative -front-end, works...
19 day(s) ago
Patient Access Representative - Emergency Department
Trinity Health
California
Admin and Clerical
Employment Type: Full time Shift: Day Shift Description: 8am-4:30pm, rotating weekends POSITION SUMMARY: The Patient Access Representative -front-end, works...
19 day(s) ago
Registered Nurse - 3 So Oncology .9 7p
Advocate Health
California
Registered Nurse/RN
Department: 35839 Advocate Christ Medical Center - Med Surg: IU 3 South Medical Status: Full time Benefits Eligible: Yes Hou rs Per Week: 36 Schedule Details...
19 day(s) ago
Registered Nurse - 3 So Oncology .9 7p
Advocate Health
California
Registered Nurse/RN
Department: 35839 Advocate Christ Medical Center - Med Surg: IU 3 South Medical Status: Full time Benefits Eligible: Yes Hou rs Per Week: 36 Schedule Details...
19 day(s) ago
General Pediatrics Extended Care- Full Time- NP/PA, NC-SIGN-ON BONUS
Advocate Health
North Carolina
Nurse Practitioner
Department: 01450 GCMG Pediatric Extended Care: Gaston - Pediatrics: General Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Ad...
19 day(s) ago
General Pediatrics Extended Care- Full Time- NP/PA, NC-SIGN-ON BONUS
Advocate Health
North Carolina
Nurse Practitioner
Department: 01450 GCMG Pediatric Extended Care: Gaston - Pediatrics: General Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Ad...
19 day(s) ago
CT Technologist or Specialty Tech in Training
Intermountain Health
California
Radiographer
Job Description: As a CT Technologist, you will be responsible for performing diagnostic CT exams on patients using specialized equipment.
19 day(s) ago
CT Technologist or Specialty Tech in Training
Intermountain Health
California
Radiographer
Job Description: As a CT Technologist, you will be responsible for performing diagnostic CT exams on patients using specialized equipment.
19 day(s) ago
Manager - Care Management - Monroe
Ochsner Health
Louisiana
Aged Care Worker
Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a differe...
19 day(s) ago
Manager - Care Management - Monroe
Ochsner Health
Louisiana
Aged Care Worker
Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a differe...
19 day(s) ago
Director Perioperative Services
Ochsner Health
Louisiana
Health Service Manager/Administrator
Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a differe...
19 day(s) ago
Director Perioperative Services
Ochsner Health
Louisiana
Health Service Manager/Administrator
Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a differe...
19 day(s) ago
CNA- OLGMC ICU- Part Time- 7P-7A
Ochsner Health
Louisiana
Aged Care Worker
Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a differe...
19 day(s) ago
CNA- OLGMC ICU- Part Time- 7P-7A
Ochsner Health
Louisiana
Aged Care Worker
Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a differe...
19 day(s) ago
RN - Endoscopy - PRN - Chabert Campus
Ochsner Health
Louisiana
Registered Nurse/RN
Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a differe...
19 day(s) ago
RN - Endoscopy - PRN - Chabert Campus
Ochsner Health
Louisiana
Registered Nurse/RN
Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a differe...
19 day(s) ago
Mental Health Technician - Part Time - St. Anne Campus
Ochsner Health
Louisiana
Psychologist
Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a differe...
19 day(s) ago
Mental Health Technician - Part Time - St. Anne Campus
Ochsner Health
Louisiana
Psychologist
Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a differe...
19 day(s) ago
Performance Improvement Coordinator
Ochsner Health
Louisiana
Nurse Manager
Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a differe...
19 day(s) ago
Performance Improvement Coordinator
Ochsner Health
Louisiana
Nurse Manager
Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a differe...
19 day(s) ago
Registered Nurse II - Operating Room
Houston Methodist
Texas
Registered Nurse/RN
*** Day Shift *** At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent...
19 day(s) ago
Registered Nurse II - Operating Room
Houston Methodist
Texas
Registered Nurse/RN
*** Day Shift *** At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent...
19 day(s) ago
SAH Phlebotomist
Brown University Health
California
Health Worker
SUMMARY: Accession bench responsibilities include collecting and receiving specimens in the LIS, processing and delivering specimens to the proper department...
19 day(s) ago
SAH Phlebotomist
Brown University Health
California
Health Worker
SUMMARY: Accession bench responsibilities include collecting and receiving specimens in the LIS, processing and delivering specimens to the proper department...
19 day(s) ago
Registered Nurse (RN) - Emergency Department - Weekend Program
Advocate Health
California
Registered Nurse/RN
Department: Status: Full time Benefits Eligible: Yes Hou rs Per Week: 36 Schedule Details/Additional Information: Weekend Program Nights Saturday/Sunday and...
20 day(s) ago
Registered Nurse (RN) - Emergency Department - Weekend Program
Advocate Health
California
Registered Nurse/RN
Department: Status: Full time Benefits Eligible: Yes Hou rs Per Week: 36 Schedule Details/Additional Information: Weekend Program Nights Saturday/Sunday and...
20 day(s) ago
Pharmacy Technician I Atrium Health Cabarrus Full Time 2nd shift
Advocate Health
California
Pharmacist
Department: 38410 Atrium Health Cabarrus - Pharmacy Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Fou...
20 day(s) ago
Pharmacy Technician I Atrium Health Cabarrus Full Time 2nd shift
Advocate Health
California
Pharmacist
Department: 38410 Atrium Health Cabarrus - Pharmacy Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Fou...
20 day(s) ago
Nurse Practitioner AHF
Advocate Health
California
Nurse Practitioner
Department: 02190 HC Rome MOB 1825 Martha Berry Blvd - Immediate Care Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additiona...
20 day(s) ago
Nurse Practitioner AHF
Advocate Health
California
Nurse Practitioner
Department: 02190 HC Rome MOB 1825 Martha Berry Blvd - Immediate Care Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additiona...
20 day(s) ago
Home Hospice RN Case Manager - Racine and Kenosha
Advocate Health
California
Registered Nurse/RN
Department: 39109 Kenosha - Hospice Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Regular Schedule: M...
20 day(s) ago
Home Hospice RN Case Manager - Racine and Kenosha
Advocate Health
California
Registered Nurse/RN
Department: 39109 Kenosha - Hospice Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Regular Schedule: M...
20 day(s) ago
Patient Service Representative
Intermountain Health
California
Admin and Clerical
Job Description: The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients.
20 day(s) ago
Patient Service Representative
Intermountain Health
California
Admin and Clerical
Job Description: The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients.
20 day(s) ago
Surgical Assistant - General
Advocate Health
Nebraska
Admin and Clerical
Department: 37703 Aurora West Allis Medical Center - Surgery Room Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional In...
20 day(s) ago
Surgical Assistant - General
Advocate Health
Nebraska
Admin and Clerical
Department: 37703 Aurora West Allis Medical Center - Surgery Room Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional In...
20 day(s) ago
Registered Nurse (RN) Weekend Program - Hospice Inpatient Unit
Advocate Health
Maryland
Registered Nurse/RN
Department: 39115 Atrium Health Hospice Cabarrus - Hospice: Inpatient Status: Part time Benefits Eligible: Yes Hou rs Per Week: 24 Schedule Details/Additiona...
20 day(s) ago
Registered Nurse (RN) Weekend Program - Hospice Inpatient Unit
Advocate Health
Maryland
Registered Nurse/RN
Department: 39115 Atrium Health Hospice Cabarrus - Hospice: Inpatient Status: Part time Benefits Eligible: Yes Hou rs Per Week: 24 Schedule Details/Additiona...
20 day(s) ago
Registered Nurse (RN) Clinical Lead - Operating Room (OR)
Advocate Health
Georgia
Registered Nurse/RN
Department: Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: This position is for Monday- Friday 0645-15...
20 day(s) ago
Registered Nurse (RN) Clinical Lead - Operating Room (OR)
Advocate Health
Georgia
Registered Nurse/RN
Department: Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: This position is for Monday- Friday 0645-15...
20 day(s) ago
Registered Nurse Command Center
Intermountain Health
California
Registered Nurse/RN
Job Description: The Command Center Registered Nurse is responsible for executing all aspects of bed management and transfer center operations in a safe and...
20 day(s) ago
Registered Nurse Command Center
Intermountain Health
California
Registered Nurse/RN
Job Description: The Command Center Registered Nurse is responsible for executing all aspects of bed management and transfer center operations in a safe and...
20 day(s) ago
Patient Service Representative (PRN)
Intermountain Health
Utah
Admin and Clerical
Job Description: The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients.
20 day(s) ago
Patient Service Representative (PRN)
Intermountain Health
Utah
Admin and Clerical
Job Description: The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients.
20 day(s) ago
Patient Service Representative
Intermountain Health
Utah
Admin and Clerical
Job Description: The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients.
20 day(s) ago
Patient Service Representative
Intermountain Health
Utah
Admin and Clerical
Job Description: The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients.
20 day(s) ago
Posted 19 day(s) ago
Reference: 2363125
Employment Type:
Full timeShift:
12 Hour Night ShiftDescription:
ABOUT TRINITY HEALTH OAKLAND HOSPITAL
Trinity Oakland Hospital is a 497-bed community teaching hospital, level II trauma center and longtime leader in health care in Oakland County. We provide comprehensive care including cardiovascular, stroke, orthopedics, obstetrics, gynecology and cancer care. The hospital has been a leading provider of the most advanced medical care for more than 90 years. As part of Trinity Health, we have received numerous local and national awards in recognition of our leadership, quality outcomes and clinical excellence.
Click Here to learn more about Trinity Health.
Click Here to learn more about the benefits, culture and career development opportunities available to you at Trinity Health.
BENEFITS AVAILABLE TO YOU AS A COLLEAGUE OF TRINITY
- Competitive compensation
- Full benefits package including Medical, Dental, Vision, PTO, and more! Effective Day 1 of Employment - No Waiting Period!
- Retirement savings plan with employer match and contributions Opportunity for growth and advancement throughout
- Trinity Health Tuition Reimbursement
Free parking in proximity to your workplace
POSITION PURPOSE
The Patient Support Technician functions as a collaborative member of the health care team in partnership with and under supervision of the Registered Nurse utilizing principles of Relationship-Based Care, performs direct patient care to a specific group of patients and coordinates activities which relate to the flow of unit processes. Actively supports the activities of the unit based shared governance council. Promotes organizational commitment and excellence in patient care experience.
ESSENTIAL FUNCTIONS
Demonstrates principles of Relationship-based Care to cultivate and maintain therapeutic relationships as a means to optimal healing and collegial functioning as an interdisciplinary care team member.
Provides patient care that reflects respect for patients' rights, dignity, values, culture preferences, and expressed needs and attention to providing comfort, relieving pain, and alleviating anxiety.
Provides basic bedside care and selected procedures under the direction and supervision of the Registered Nurse. Including but not limited to: venipuncture, 12 lead EKG, basic blood glucose collection and monitoring, respiratory care (i.e. Cough and deep breathing, incentive spirometry, pulse oximetry, oxygen setup, hand held nebulizer), dressing changes, collection of vital signs, recognition of life-threatening conditions with initial responses and reporting, emptying and measuring drainage equipment.
Performs activities of daily living (ADL) appropriate to the patient's condition under the direction of and supervision of the Registered Nurse.
Initiates and maintains patient medical records.
Manages communication for the unit including placing and receiving calls from physicians, other departments, and visitors.
Maintains an accurate patient roster/census and available ready beds.
Assists with the provision of patient education under the direction of the Registered Nurse.
Integrates principles of the Personal.Connected.Journey and demonstrates Trinity Health Guiding Behaviors to provide excellent care of self, patients, and care team members.
Performs basic nutritional support to patients such as bed set up, assistance with feeding, and collection and documentation of intake and calorie count as appropriate.
Takes personal accountability to seek out experiences in order to maintain skills and competence.
Seeks and incorporates feedback concerning improvement in one's own practice, including participation in self-appraisal.
Assists with the admission process by collecting selected assessment data, applying necessary equipment, labeling patient's clothes and belongings, informing patient/family of unit routines, etc.
Provides individualized care consistent with the plan of care under the direction and supervision of the Registered Nurse.
Actively engages and participates in unit-based and other committees and indicatives that promote patient and workplace safety, optimal patient outcomes, and satisfaction.
Reports changes in patient condition to the Registered Nurse in a timely manner.
Demonstrates proper body mechanics in performing role.
Performs other various duties as assigned and needed. These duties may vary depending upon the unit, patient type and need, number and complexity of treatment provided. Additional duties may also include nonclinical duties consistent with meeting the needs of the patient and care team.
Demonstrates and actively promotes an understanding and commitment to the mission of Trinity Health Oakland through performing behaviors consistent with the Trinity Health Values.
Maintains a working knowledge of applicable Federal, State, and Local laws and regulations, the Trinity Health Organizational Integrity Program, including the Standards of Conduct, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
Supports and conducts one's self in a manner consistent with customer service expectations.
In accordance with unit or departmental practice, determines that appropriate charges have been entered for the correct patient, encounter, date/time of service, with any required modifiers. Make corrections as needed per charge capture policy/practice.
In accordance with unit or departmental practice, actively participates in on-going education and communication regarding revenue management.
In accordance with unit or departmental practice, assists with tracking and monitoring of equipment assigned to the unit. Requests services for maintaining equipment as needed.
In accordance with unit or departmental practice, proficient with the electronic health records for documentation, assessment, and care management, performing these activities concurrently with provision of care throughout the shift.
MINIMUM QUALIFICATIONS
Experience: Preferably at least one of the following:
- 6 months direct patient care experience within past 5 years.
- Completion of one Medical/Surgical clinical rotation in a nursing educational program.
- Completion of a "Patient Care Technician" program that requires successful completion of an externship in an acute care facility.
- Previous Health Unit Coordinator/Unit Secretary working experience.
Education: Graduation from an accredited high school or GED program or equivalent.
- Completion of one of the following preferred:
1. Certification program which requires a Medical/Surgical rotation.
2. Emergency Medical Technician (EMT).
3. Equivalent work experience as defined in Section D.
Licensure/Certification:
- If EMT - current licensure in State of Michigan.
- Current Basic Life Support (BLS) certification through American Heart Association.
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
Maintains appropriate skill level through completion of required hospital and unit based education offerings.
In a typical day, the colleague may sit for 25%, stand for 25%, and walk for 50% of the day.
Working in the patient care environment may result in exposure to communicable diseases and hazardous substances.
Working weekends and holidays is necessary to meet staffing needs. Work in other units and shifts may be assigned as necessary to also meet staffing requirements.
Associate's position requires occasional (5-10% of work time) squatting, crawling, crouching, kneeling, and balancing, frequent bending/stooping, and reaching above shoulder level, pushing/pulling.
Position requires the use of hands for simple and firm grasping and fine manipulating.
Position may require frequent lifting and carrying of patients/equipment other not to exceed 51 pounds. Associates will not lift items/patients exceeding 35 pounds from the floor.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 19 day(s) ago
Reference: 2363247
Employment Type:
Full timeShift:
Day ShiftDescription:
Monday - Friday from 8a-4:30p, every other weekendPOSITION SUMMARY:
The Patient Access Representative -front-end, works directly with patients, family, and various hospital staff to ensure that Patients are taken care of while on their journey with SJH. Patient Access functions consist of but not limited to Desk registration, bedside registration, pre-registration and floating to areas within Patient Access dept to assist as need directed by management. In all locations, the Patient Access will ensure that accounts are financial secure, meaning collecting demographics, insurance information, reviewing financial responsibilities consisting of co-pays, past due balances, and estimates.
Job Responsibilities:
Admitting/Checking patients on both Emergency and Comprehensive Psychiatric ED boards (CPEP)
Ensuring proper documentation with charts/patient (bracelet and labels)
Staying updated on workflows for designated task
Follow patient identification protocols
Appropriately documenting in charts
Closing out cash drawers
Maintaining appropriate cash in petty cash drawer
Scheduling walk-in imaging, TDAP, Bilirubin (newborn test) appointments
Floorwork Registration
Floating to with other Patient Access locations (cross training)
Maintaining Healthstreams courses
Maintaining all insurance sign ons are updated
Stay up to date on emails and Teams post, policy and procedures
Standouts
Point of service Cash collections (estimates, co-pays, past due balances)
Direct Admits/Transfers
Documenting accounts (what did rep do with account, using smart phrases, follow-ups if needed)
Maintain assigned WQs
Knowledge on EPIC (maintaining updated knowledge)
Escalating accounts that are not financially secure to appropriate leadership (ex: inactive coverage, self-pay, authorizations not completed)
Assessing equipment is working properly (ex: Scanner, CC machine, Palm Scanner, and camera) and doing monthly audits on credit card machines.
Maintain 90% on monthly Audit score
Attend mandatory Spring and Autumn Training
Additional responsibilities:
Demonstrates knowledge and competency in the operation and maintenance of equipment within the work area, i.e. printers, copiers, faxes, etc.
Adheres to established network policy and procedures related to job functions.
Performs data entry with a working knowledge of the unit specific computer systems, EPIC, Peoplesoft, Midas, etc.
Demonstrates accuracy when performing the primary job function.
Abides by established Personnel Policies and Procedures.
Has knowledge of HIPAA rules and regulations and abides by the same.
Professional and Staff Development:
Participates and or assists with the orientation of new or existing staff.
Participates in Staff and Employee meetings/Huddles
Participates in voluntary and required in-service and education programs.
Participates in Performance Improvement by identifying areas needing
improvement.
Obtain HFMA certification within a year of hire date.
Displays Commitment to the Hospital Mission:
· Observes customer service standards.
· Demonstrates excellent communication skills.
· Understands/applies a team concept.
· Adheres to hospital confidentiality statement.
· Demonstrates a knowledge and understanding of National Patient Safety Goals.
Mission Statement:
We, St Joseph’s Health, and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Vision:
To be world-renowned for passionate patient care and outstanding clinical outcomes.
Core Values:
In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are.
EDUCATION and TRAINING:
Bachelors or AAS degree is a plus. High school graduate a must with at least 2 to 3 years progressive experience in the field.
Advanced degree is a plus/requirement depending on specific service needs and or requirements. Ideally the candidate will have some supervisory experience.
Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.
SPECIAL EQUIPTMENT, SKILLS OR OTHER REQUIREMENTS:
Proficient in the Patient Access Template within EPIC
Complete CPI (Crisis Prevention Intervention) Training
Strong written and oral communication skills. Strong interpersonal skills. Broad based knowledge or related regulatory compliance requirements.
Competent in basic computer skills
Participatory management, team building, motivational, and administrative skills welcomed but not required.
Critical thinking
WORK ENVIRONMENT AND HAZARDS:
Exposure Class I and II, service specific. Limited exposure to blood, body fluids, excretions or secretions (II). Routine or potential exposure to blood, body fluids excretions or secretions (I).
PHYSICAL DEMANDS:
Sedentary work: standing, walking and sitting for prolonged periods of time.
Pay Range: $18.46 - 24.86
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 19 day(s) ago
Reference: 2363245
Employment Type:
Full timeShift:
Day ShiftDescription:
8am-4:30pm, rotating weekendsPOSITION SUMMARY:
The Patient Access Representative -front-end, works directly with patients, family, and various hospital staff to ensure that Patients are taken care of while on their journey with SJH. Patient Access functions consist of but not limited to Desk registration, bedside registration, pre-registration and floating to areas within Patient Access dept to assist as need directed by management. In all locations, the Patient Access will ensure that accounts are financially secure, meaning collecting demographics, insurance information, reviewing financial responsibilities consisting of co-pays, past due balances, and estimates.
Job Responsibilities:
Admitting/Checking patients on both Emergency and Comprehensive Psychiatric ED boards (CPEP)
Ensuring proper documentation with charts/patient (bracelet and labels)
Staying updated on workflows for designated task
Follow patient identification protocols
Appropriately documenting in charts
Closing out cash drawers
Maintaining appropriate cash in petty cash drawer
Scheduling walk-in imaging, TDAP, Bilirubin (newborn test) appointments
Floorwork Registration
Floating to with other Patient Access locations (cross training)
Maintaining Healthstreams courses
Maintaining all insurance sign ons are updated
Stay up to date on emails and Teams post, policy and procedures
Standouts
Point of service Cash collections (estimates, co-pays, past due balances)
Direct Admits/Transfers
Documenting accounts (what did rep do with account, using smart phrases, follow-ups if needed)
Maintain assigned WQs
Knowledge on EPIC (maintaining updated knowledge)
Escalating accounts that are not financially secure to appropriate leadership (ex: inactive coverage, self-pay, authorizations not completed)
Assessing equipment is working properly (ex: Scanner, CC machine, Palm Scanner, and camera) and doing monthly audits on credit card machines.
Maintain 90% on monthly Audit score
Attend mandatory Spring and Autumn Training
Additional responsibilities:
Demonstrates knowledge and competency in the operation and maintenance of equipment within the work area, i.e. printers, copiers, faxes, etc.
Adheres to established network policy and procedures related to job functions.
Performs data entry with a working knowledge of the unit specific computer systems, EPIC, Peoplesoft, Midas, etc.
Demonstrates accuracy when performing the primary job function.
Abides by established Personnel Policies and Procedures.
Has knowledge of HIPAA rules and regulations and abides by the same.
Professional and Staff Development:
Participates and or assists with the orientation of new or existing staff.
Participates in Staff and Employee meetings/Huddles
Participates in voluntary and required in-service and education programs.
Participates in Performance Improvement by identifying areas needing
improvement.
Obtain HFMA certification within a year of hire date.
Displays Commitment to the Hospital Mission:
· Observes customer service standards.
· Demonstrates excellent communication skills.
· Understands/applies a team concept.
· Adheres to hospital confidentiality statement.
· Demonstrates a knowledge and understanding of National Patient Safety Goals.
EDUCATION and TRAINING:
Bachelors or AAS degree is a plus. High school graduate a must with at least 2 to 3 years progressive experience in the field.
Advanced degree is a plus/requirement depending on specific service needs and or requirements. Ideally the candidate will have some supervisory experience.
Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.
SPECIAL EQUIPTMENT, SKILLS OR OTHER REQUIREMENTS:
Proficient in the Patient Access Template within EPIC
Complete CPI (Crisis Prevention Intervention) Training
Strong written and oral communication skills. Strong interpersonal skills. Broad based knowledge or related regulatory compliance requirements.
Competent in basic computer skills
Participatory management, team building, motivational, and administrative skills welcomed but not required.
Critical thinking
Mission Statement:
We, St Joseph’s Health, and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Vision:
To be world-renowned for passionate patient care and outstanding clinical outcomes.
Core Values:
In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are.
WORK ENVIRONMENT AND HAZARDS:
Exposure Class I and II, service specific. Limited exposure to blood, body fluids, excretions or secretions (II). Routine or potential exposure to blood, body fluids excretions or secretions (I).
PHYSICAL DEMANDS:
Sedentary work: standing, walking and sitting for prolonged periods of time.
Pay Range: $18.46 - 24.86
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 19 day(s) ago
Reference: 2363269
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Every other weekend, every other holiday
Pay Range:
$38.20 - $57.30Major Responsibilities:
- Uses the nursing process to assess the needs of the patient, plan and implement individualized interventions and evaluate the effectiveness of the plan of care. Includes the patient and family in planning and implementing care and develops and maintains a therapeutic relationship throughout the healthcare continuum.
- Anticipates and recognizes significant changes in the patient’s condition, status, and need for care. Provides ongoing assessment of the patient and takes appropriate actions when changes occur. Anticipates and alters the plan of care as needed, mobilizes appropriate resources, and collaborates with other health care team members to coordinate patient centered care.
- Implements strategies to reduce patient risk and increase patient safety. Assesses patient and family readiness to learn and individualizes the approach as necessary. Works collaboratively to develop strategies to meet the learning needs of the patient and family.
- Actively coordinates the discharge plan utilizing an interdisciplinary approach. Applies evidence-based practice to deliver patient care. Consistently incorporates nursing and regulatory standards of care into practice.
- Provides ongoing evaluation of patient, team, and unit outcomes and is empowered to take appropriate action when changes are needed. Supports shared governance activities and initiatives to improve processes and patient outcomes.
- Demonstrates effective communication, feedback, and conflict resolution skills. Promotes collaboration among healthcare team members. Assumes a leadership role in the care team and delegates appropriately to unlicensed personnel.
- Promotes a culture of safety through identifying threats to patient safety and intervening to prevent patient harm. Reports patient safety events and near misses in a timely manner. Seeks to identify potential safety issues and assists in the implementation of corrective actions.
- Applies ethical decision making, demonstrates respect and understanding for peers, and other clinical disciplines. Participates as an effective member of the patient care team to formulate an integrated, unbiased, individualized approach to care.
- Participates in quality/process improvement initiatives to improve the functions of the department and the patient care experience.
- Participates in professional activities which contribute to personal professional development and the development of others. Seeks opportunities to be taught, coached, and mentored. Attends required meetings/educational programs and completes annual competencies in a timely manner.
- Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.
Licensure, Registration, and/or Certification Required:
- Registered Nurse license issued by the state in which the team member practices, and
- Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA).
Education Required:
- Completion of an accredited or approved program in Nursing.
Experience Required:
- Typically requires 1 year of experience in clinical nursing.
Knowledge, Skills & Abilities Required:
- Demonstrates progression to provide holistic patient care and the ability to view clinical situations from a patient and family focus.
- Demonstrates progression to recognize situational changes that require unplanned or unanticipated interventions, and responds to situations with confidence, timeliness and flexibility.
- Proficient computer skills, use of electronic mail and electronic medical records systems.
- Excellent communication (written and verbal), listening and interpersonal skills.
- Demonstrates human relation skills with the ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians. Ability to take initiative and work collaboratively with others.
- Demonstrated ability to effectively make critical, independent decisions.
- Excellent organization, prioritization and problem-solving skills.
- Demonstrates time management skills with an ability to multi-task and prioritize in an environment with frequent interruptions.
- Demonstrates coordination, collaboration, delegation and team building skills.
Certification Addendum:
- Team members will maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others)
Physical Requirements and Working Conditions:
- Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
- Must be able to:
- lift up to 50 lbs. from floor to waist.
- lift up to 20 lbs. over the head.
- carry up to 40 lbs. a reasonable distance.
- Must be able to:
- push/pull with 30 lbs. of force.
- perform a sliding transfer of 150 lbs. with a second person present.
- Position requires use of foot pedals on carts or machines.
- May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.
- Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.
- Operates all equipment necessary to perform the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
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Posted 19 day(s) ago
Reference: 2363316
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Ifit’spossible, you will find it atAtrium Health Levine Children’s,the largest Children’shealthsystem between Atlanta and Washington, DC.We invitePediatricAdvanced Practice Cliniciansto discover all that we can do when we bring healing hearts, inquisitive minds, and progressive visionaries together inourVirtual Services Groupas part of ourChildren’s Primary Care Division.
We are seekingthreePediatric Advanced Practice Cliniciansto joinourVirtual Practice Support and Extended Caremultisite practice.Clinicians are expectedto live in the greater Charlotte, NC, area, one of the fastest growingareas in the country.
Position Details:
Virtual Practice Support(VPS):The APPteam will be affiliated withmultiple“brick and mortar” practices, becoming an extension of those clinicians. Providing inbox coverage for clinicians who are out of office, managing refill requests, performing virtual visits andeVisits, and taking care of chronic conditionsduring the day, theAPPwill “support” their affiliated practice colleagues to truly disconnect when they are not in office,maintainingseamless care to patients and families. Thispracticeis staffed byAdvanced Practice Clinicians, supported by the physician team.These APPS may also provide in-office visits as coverage for providersoutof the office.
Locations offered:Charlotte Marketonly.
Provider Type:Advanced Practice
Extended Care (EC):IN the evenings and on weekends,APPs will transition to providingsharedIN-PERSON after-hours care7 days a week.Theteamwillthereforebe able to have a mix of both virtual/remoteand direct patient care.The Extended Care location will be open from 5-8pm M-F and9a-5p on Sat and Sun.
Locations offered:Charlotte Marketonly.
Provider Type:Advanced Practice
The APPis providinga mix of virtual/remoteand in-person care, allowing that clinician tomaintainphysical exam skills, develop new virtual skills, and enjoythe directinteraction with children and families. This structure offers a unique work-life harmony that is unavailable in traditional office and virtual only practices.
When you joinAtrium Health Levine Children’s, you will be welcomed into an inclusive culture that celebrates and respects the contributions a diverse team can make together. Practice where your voice is valued, your passion for advancing medicine is rewarded, and you get the resources and support you need to thrive personally and professionally. In our nationally-renowned integrated health system, you can work alongside the most advanced minds in medicine to improvehealth, elevate hope and advance healing—for all.
OurCommitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
About Advocate Health
Advocate Healthis the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the namesAdvocate Health Carein Illinois;Atrium Healthin the Carolinas, Georgia and Alabama; andAurora Health Carein Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, withWake Forest University School of Medicineserving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Pay Range:
$51.05 - $76.60Essential Functions
- Performs initial and periodic medical history, physical examinations, and daily assessments.
- Records findings of examinations, assessments and plan of care.
- Performs minor medical and/or surgical procedures.
- Writes appropriate prescriptions and administers medications.
- Orders and interprets daily laboratory and radiology examinations.
- Determines treatment plan for patient.
- Documents all patient encounters, records observations, interventions, and actions in a medically appropriate manner on the patient's medical record.
- Acts as a patient advocate for the population served.
- Attends, participates and contributes to group/practice meetings and development of policies and procedures when requested.
Physical Requirements
Work requires walking, standing, sitting, lifting, reaching, bending, stooping, pushing and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Must speak English fluently and in understandable terms. Must possess intact sense of sight, hearing, smell, touch, and finger dexterity. Must have the ability to react and perform in stressful situations. Schedule consisting of a mixed rotation of shifts covering weekdays, nights, swing, holidays and weekends, greater than 400 hours of weekend and/or night coverage .
Education, Experience and Certifications.
Must have or be eligible for a DEA license. Approved to practice as a Nurse Practitioner in the state one works. Eligible for prescriptive authority application through the Board of Nursing or Medical Board in SC required. BLS required per policy guidelines and with expiration date greater than 90 days from date of beginning practice. Demonstrates appropriate critical thinking, interpersonal skills, and the ability to prioritize and concentrate.
Nurse Practitioner
Master's Degree or Doctorate of Nursing Practice required. License to practice as a Registered Nurse required. Certification in the area of practice from a nationally recognized certifying body required. ACNP, AGACNP, AGNP, PNP, or PNP-AC board certification preferred based population served.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
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Posted 19 day(s) ago
Reference: 2363474
Job Description:
As a CT Technologist, you will be responsible for performing diagnostic CT exams on patients using specialized equipment. You will work closely with radiologists, physicians, and other healthcare professionals to ensure accurate and high-quality imaging results. The ideal candidate will have a strong understanding of imaging techniques, excellent patient care skills, and the ability to work in a fast-paced environment.
Posting Details
- Schedule / Shift Details:Part-time, 20-hrs per week; 10-hr shifts rotating Mon-Fri (7:30a - 6p)
- Call rotation required: evenings and weekends
- Unit / Location:Fillmore Community Hospital - Imaging
- Additional Details:Sign-on bonus up to $5000 for eligible candidates
Essential Functions
- Maintains American Registry of Radiologic Technologist (ARRT) or modality-specific competency in all clinical and technical functions.
- Ensures proper patient identification, order verification, and prepares the patient for the exam.
- Performs exams per department protocol and reviews images for quality, clarity, and accuracy.
- Adheres to radiation safety guidelines and maintains a safe working environment.
- Completes studies within acceptable time limits without compromising patient care or quality.
- Assists and instructs students and other CT Techs in exam protocols, procedures, positioning, and equipment.
- Provides appropriate patient education, ensures patient comfort, and addresses concerns.
- Practices appropriate infection control and sterile techniques.
- Understands and operates CT equipment and related information systems to ensure quality images.
- Keeps accurate records of patient information, procedures performed, and any adverse reactions.
- Follows protocols for medical necessity, coding, charging, consents, QC programs, and reporting equipment failures.
Skills
- Anatomy Knowledge
- Image Evaluation
- Equipment Operation
- Contrast protocols
- Emergency response
- Independent work
- Teamwork
- Effective communication
- Electronic imaging
- Task prioritization
- Clean environment
Minimum Qualifications
- Licenses and CertificationsAmerican Registry of Radiologic Technologists (ARRT)(RT)(R) Radiography Certification/RegistrationRelevant State licensure (where required)Basic Life Support certification (BLS) for healthcare providers IV competency preferred
Preferred Qualifications
- Licenses and CertificationsAmerican Registry of Radiologic Technologists Computed Tomography Certification/Registration (ARRT)(RT)(CT)(Where applicable) Must complete the controlled substance module(Where applicable) Must complete the initial moderate sedation moduleSpecific facility-based certifications may also be required for this role. If this applies, each facility would define and manage compliance.
- Experience1+ years CT experience
Physical Requirements
- Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
- Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
- Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
- Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
- Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)
- May be expected to stand in a stationary position for an extended period of time.
Location:
Intermountain Health Fillmore Community Hospital
Work City:
Fillmore
Work State:
Utah
Scheduled Weekly Hours:
20
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$39.16 - $60.42
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
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Posted 19 day(s) ago
Reference: 2363748
Exceptional care starts with exceptional people.
For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
Education
Required - Registered Nurse Diploma OR Master's Degree in Social Work
Work Experience
Required - 3 years experience in Case Management/Care Management (Disease Management) or Utilization Management.
Certifications
Required - Current State of Louisiana Registered Nurse License OR Licensed Master Social Worker (LMSW)
Preferred- Certification in Certified Case Manager (CCM) or equivalent
Knowledge Skills and Abilities (KSAs)
- Must have computer skills and be proficient with Windows-style applications, various software packages specific to role.
- Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
Must have strong leadership and delegation skills including being able to manage and develop a team.
Must have strong organizational and time management skills.
Skills to work efficiently under pressure and set priorities required.
Job Duties
- Manages the daily operations of the department by maintaining appropriate staffing levels and assignments to meet the needs of the department.
- Develops a team who communicates closely with Primary Care Physicians to establish a coordinated effort in achieving health improvement goals.
- Establishes and promotes relations with clinical team members, physician advisors and individual physicians to promote effective quality health care through evidence-based care, effective discharge planning, efficient care coordination, safe transition of care, and quality measures and clinical documentation.
- Researches, selects and promotes adaptation of best practice finding to ensure quality patient care and optimal outcomes. Reviews data and identifies process improvements to remove barriers and ensure the success of the care managers.
- Assesses and interprets Payor/Partner needs using pertinent facts and data to solve a range of complex problems. Meets the plan objectives outlined by Payor/Partners.
- Interviews, trains, motivate, evaluations, and monitors staff performance.
- Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
- Other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Mechanical lifting devices (carts, dollies, etc.) or team lifts should be utilized.
Must be able to sit and for prolonged periods of time.
Must be able to stoop, bend, reach and grab with arms and hands, manual dexterity.
Must be able to travel throughout and between facilities.
Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. There may be an occupational risk for exposure to communicable diseases.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
The incumbent has no occupational risk for exposure to communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
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Posted 19 day(s) ago
Reference: 2363746
Exceptional care starts with exceptional people.
For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.
Job Description
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.
Education
Required - Bachelor's degree in healthcare, business, nursing or related field.
Work Experience
Required - 5 years of related experience.
Certifications
Required - Current RN license in the state of practice.
Basic Life Support (BLS) from the American Heart Association.
Preferred- Certification in clinical specialty area.
Knowledge Skills and Abilities (KSAs)
- Knowledge of nursing practice, regulatory requirements, and Nursing Practice Acts, clinical skills, and ability to perform nursing responsibilities.
- Professional attitude and skills to relate to executive management.
- Computer skills and dexterity required for data entry and retrieval of patient information.
- Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
- Proficient with Windows-style applications, various software packages specific to role and keyboard.
- Good organizational skills.
- Good leadership, interpersonal and conflict resolution skills and ability to demonstrate good judgement in performing duties and conflict resolution skills.
Job Duties
- Develops processes that ensure overall safety of patients and employees.
- Strives to continuously improve all aspects of the business operation through quality improvement initiatives.
- Monitors the practice of nursing and ensures safe nursing practice.
- Provides monitoring and oversight for clinical and quality indicators.
- Develops and implements strategies to drive engagement while also ensuring accountability.
- Determines appropriate staffing levels and interviews, hires, and conducts performance reviews of employees as necessary.
- Works with healthcare providers, nursing staff, and management staff to ensure training issues are addressed for new and existing services provided.
- Manages monthly financial statements for fluctuation in variable expenses, identifies trends and makes
- recommendations.
- Prepares for reviews and approval of preliminary capital and human resources budgets.
- Performs other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
The incumbent has no occupational risk for exposure to communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
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Posted 19 day(s) ago
Reference: 2363762
Exceptional care starts with exceptional people.
For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.
Education
Preferred - High School diploma or equivalent.
Work Experience
Preferred- Hospital and telemetry experience.
Certifications
Required - Current state of practice Certification as a Nurses’ Assistant (CNA); Basic Life Support (BLS) from the American Heart Association to be obtained within 30 days from hire; Crisis Prevention and Intervention (CPI) to be obtained within 30 days from hire.
Knowledge Skills and Abilities (KSAs)
Proficiency in using computers, software, and web-based applications.
Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Excellent organizational skills.
Excellent time management skills.
Ability to work a flexible work schedule (e.g. 24/7, weekend, holiday, on call availability).
Job Duties
Supports the plan of care as delegated by staff nurse within scope of skills verification.
Maintains a clean and safe environment in the patient care area.
Provides care based on physical, psychosocial, educational, safety and related criteria, appropriate to the ages of patients served in assigned areas.
Communicates patient care needs effectively with patients, families, and other staff members, including multi-disciplinary teams.
Completes documentation of patient related tasks.
Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Performs other related duties as assigned.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
Apply Now
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Posted 19 day(s) ago
Reference: 2363760
Exceptional care starts with exceptional people.
For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.
Education
Required - Graduate of an accredited school of nursing.
Preferred - Bachelor’s degree in nursing.
Certifications
Required - Current registered nurse (RN) license in state of practice.
Current Basic Life Support (BLS) certification from the American Heart Association.
Preferred - Certification in clinical specialty area.
Knowledge Skills and Abilities (KSAs)
Proficiency in using computers, software, and web-based applications.
Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Excellent organizational and time management skills.
Job Duties
Effectively uses the nursing process in the delivery of patient care.
Assesses learning needs and implements teaching strategies appropriate for the diverse needs of the patient, family and other groups or disciplines.
Communicates, delegates, and manages nursing team resources (human and fiscal) properly and serves as a leader and partner on the interdisciplinary team.
Uses data, information, and knowledge to evaluate and promote change in order to achieve optimal outcomes.
Embraces concepts and behaviors that enhance customer satisfaction and employee morale and improvement in the profession of nursing.
Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Performs other related duties as assigned.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
Apply Now
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Your application has been submitted.
Posted 19 day(s) ago
Reference: 2363796
Exceptional care starts with exceptional people.
For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
Education
Required - High school diploma or equivalent.
Work Experience
Required - None.
Certifications
Required - American Heart Association Health Care Provider (BLS).
Complete Crisis Prevention Institute (CPI) requirements within first month of employment.
Preferred - Certification as a Certified Nurse Assistant (CNA).
Knowledge Skills and Abilities (KSAs)
Proficiency in using computers, software, and web-based applications.
Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Good interpersonal skills.
Ability to work a flexible work schedule (e.g. 24/7, weekend, holiday, on call availability).
Job Duties
Provides and ensures physical needs are met for all patients by assisting with activities of daily living (ADL), i.e. oral care, meals, and other duties.
Conducts and participates in therapeutic milieu activities for patients under the direction and guidelines set by the clinical staff.
Participates as a team member in implementation of improvement in the quality care standards for the unit.
Complies with the JCAHO National Patient Safety Goals.
Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Performs other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain diseases. There may be an occupational risk for exposure to all communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 19 day(s) ago
Reference: 2363829
Exceptional care starts with exceptional people.
For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
Education
Required - Associates degree in healthcare or related field.
Preferred - Bachelor’s degree in a healthcare or related field.
Work Experience
Required - 5 years of related experience in healthcare or quality improvement.
Knowledge Skills and Abilities (KSAs)
- Knowledge of regulatory and accrediting standards.
- General knowledge and understanding of the principles and theories of quality management and continuous quality improvement.
- Expert knowledge of common statistical programs, spreadsheet and database management and word processing.
- Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
- Must have computer skills and dexterity required for data entry and retrieval of information.
- Proficiency in using computers, software, and web-based applications.
- Excellent organizational and time management skills and presentation and facilitation capabilities.
- Strong team management and interpersonal skills.
- Ability to travel throughout and between facilities.
Job Duties
- Manages and maintains assigned databases.
- Provides data analysis, trended reports and direction for performance improvement initiatives.
- Facilitates review, and tracks use, of best practice order sets and guidelines though direct participation and communication to guide improvement based upon evidence.
- Educates and interprets standards related to regulatory and accrediting standards.
- Participates in risk management through the identification, trending and follow up of clinical issues.
- Performs other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
There is no occupational risk for exposure to communicable diseases
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
Apply Now
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Posted 19 day(s) ago
Reference: 2363951
*** Day Shift ***
At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN II position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN II position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN II position demonstrates clinical competence when providing care, using technology, administering medications, performing procedures and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights. This position assumes leadership roles with progressive responsibility including but not limited to participating in or leading unit and shared governance initiatives, serving as charge nurse or preceptor to students or new employees, and possibly contributing to service line or hospital-wide initiatives in partnership with management.

FLSA STATUS
Non-exempt
QUALIFICATIONS
EDUCATION
- Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section
EXPERIENCE
- Twelve months registered nurse experience in a healthcare environment
LICENSES AND CERTIFICATIONS
Required
- RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure - must obtain permanent Texas license within 60 days (if establishing Texas residency) and
- BLS - Basic Life Support or Instructor (AHA) - American Heart Association
Preferred
- Magnet - ANCC Recognized Certification
- ACLS - Advanced Cardiac Life Support or Instructor (AHA)
SKILLS AND ABILITIES
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations as defined in orientation checklist and annual departmental competency checklist
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components
- Ability to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their families
- Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act
- Demonstrates proficient time management skills
- Maintains level of professional contributions as defined in Clinical Career Path program guide
- Working knowledge of Microsoft products including Outlook
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
- Uses therapeutic communication, which includes active listening and teaching, to establish a relationship with patients, families and interprofessional health care team to collaborate on the plan of care.
- Contributes to teamwork by awareness of overall unit acuity, consistently offering assistance, and responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Seeks guidance from and offers guidance to interprofessional health care team, when appropriate, and applies feedback to improve patient outcomes.
- Implements staff education specific to patient populations and unit processes; coaches and mentors other staff and students. May include preceptorship. Uses peer-to-peer accountability towards improvement of department score for turnover/retention/employee engagement on unit-based scorecard.
SERVICE ESSENTIAL FUNCTIONS
- Follows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Conducts nursing assessments, assists with exams and treatment, and maintenance of medical records.
- Develops, updates and communicates plan of care, including discharge, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient’s needs, abilities and preferences. Advocates on patient/family’s behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources.
- Provides patient teaching based on learning needs, uses appropriate resources, incorporating planning for care after discharge. Consistently evaluates the patient’s comprehension and adapts teaching methods accordingly.
- Helps drive improvement of department score for patient satisfaction on unit-based scorecard, through peer-to-peer accountability to service standards.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Follows the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document.
- Follows the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Identifies areas of practice improvements with research-based evidence to achieve core measure and patient safety outcomes, supported by accurate documentation.
- Provides and modifies care to complex patients and coordinates care with the interprofessional team based on evaluation of the patient’s condition, supported by accurate documentation. Utilizes clinical judgement, using an evidence-based analytical approach.
- Improves quality and safety scores on the unit-based scorecard, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional health care team.
FINANCE ESSENTIAL FUNCTIONS
- Displays self-motivation to independently manage time effectively, timely document care, minimize incidental overtime, and prioritize daily tasks. Provides input into the unit resource utilization including unit capital and operational budget needs.
- Contributes towards meeting department financial targets on unit-based scorecard through decreasing length of stay, optimizing efficiency and other areas according to department specifications.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Identifies and presents areas for innovation, efficiency and improvement in patient care or unit operations using evidence-based practice literature. Offers innovative solutions through evidence-based practice/performance improvement projects and shared governance activities.
- Champions new care pathways or service line implementation to improve service to the community. Identifies trends for improvement opportunities or practice changes and supports initiatives. Researches the change and presents options to shared governance and leadership.
SUPPLEMENTAL REQUIREMENTS


Work Shift:
1 - Day (United States of America)


Job Category:
Clinical

Houston Methodist Sugar Land Hospital is committed to leading medicine by delivering the Houston Methodist standard of unparalleled quality, safety, service and innovation to patients in Fort Bend County and surrounding areas. Houston Methodist Sugar Land offers access to the most innovative care available, including comprehensive cancer care; neuroscience and spine care; orthopedics and sports medicine; heart and vascular care; women’s services; childbirth center with level III NICU; bariatric and digestive care; and advanced imaging — all backed by our focus on healing people today and offering hope for tomorrow.

Houston Methodist is an Equal Opportunity Employer.
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Posted 19 day(s) ago
Reference: 2364623
Pay Range:
$18.30-$26.66Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Saint Annes Hospital - 795 Middle Street Fall River, Massachusetts 02721Work Type:
Various shifts with start times between 0500-0800, weekends and holidays requiredWork Shift:
EveningDriving Required:
NoUnion:
1199 Seiu United Healthcare Workers EastApply Now
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Posted 20 day(s) ago
Reference: 2360640
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
- Weekend Program Nights
- Saturday/Sunday and a 3rd day of the nurse's choice
- 50% holiday coverage annually
$11/hr Night differential
$5/hr Night differential
Pay Range:
$38.20 - $57.30Our Emergency Department is seeking a dynamic nurse to join our team of nursing excellence.
Weekend Program Nights
Saturday/Sunday
1900-0730
Be the Nurse Who Redefines Care.
At Advocate Health, being a nurse means more than delivering exceptional clinical care—it means leading with purpose, compassion, and boldness. As part of our One Advocate Nurse community, you’ll join a unified team committed to lifting others up, embracing innovation, and creating inclusive spaces where everyone can thrive. You’ll be empowered to think boldly, collaborate with humility, and drive change through fearless curiosity. Whether you're at the bedside, in the community, or advancing care through research and education, you’ll help shape the future of health—because here, we’re redefining care for you, for us, for all.
Your feedback matters. Every nurse’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.
Where You Will Work:
Aurora Sinai Medical Center’s Emergency Department is in the heart of downtown Milwaukee that serves approximately 60,000 patients each year. Our newly renovated department has a 42-bed capacity and features rooms specially designed for fast track, general medical and critical care patients. Our team is prepared at any time to treat patients presenting for a variety of complaints with a wide range of acuity levels.
Sinai’s Emergency Department is certified as a level IV trauma care facility by the state of Wisconsin. We have also been recognized by the American Heart Association and American Stroke Association with the Get With The Guidelines-Stroke GOLD PLUS achievement award and are accredited by the American College of Emergency Physicians as a Geriatric Emergency Department. The Emergency Department staff at Aurora Sinai Medical Center is dedicated to the community and the patients we serve.
We’re Looking For:
- Completion of an accredited or approved program in nursing
- Registered Nurse license issued by the state in which the teammate practices
- Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association
- Strong interest and passion for cardiac care
- A commitment to teamwork, communication, and continual professional growth
- 1+ yr acute care experience in acute care - would consider newly licensed RN with EMT, paramedic, ED clinical preceptorship or ED clinical rotation
What You’ll Do:
- As a skilled and compassionate RN, you will play a pivotal role in providing and coordinating comprehensive patient care through the nursing process to deliver safe, therapeutic care in accordance with established standards, policies, and procedures.
- Using evidence-based practice, clinical decision making, compassion, and skills communication while leading efforts to create the safest patient environment and the best patient experience across the continuum.
About This Location:
Aurora Sinai Medical Center
From preventive and diagnostic care to some of the most advanced medicine in the world, we’re dedicated to putting the patient at the center of all we do. Located in downtown Milwaukee, we offer comprehensive, state-of-the-art services and expert doctors in an atmosphere designed to promote healing and overall well-being.
We are also home to tomorrow’s health care professionals and pioneering treatment options, with the University of Wisconsin Medical School’s Milwaukee Clinical Campus at our location.
Ready to Take the Next Step:
Apply Now to begin your journey on a unit where learning, teamwork, and innovation define every shift!
Physical Requirements and Working Conditions:
• Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift.
• Must be able to:
• lift up to 50 lbs. from floor to waist.
• lift up to 20 lbs. over the head.
• carry up to 40 lbs. a reasonable distance.
• Must be able to:
• - push/pull
• - perform a sliding transfer of 150 lbs. with a second person present.
• Will be required to use foot pedals on carts or machines.
• Must have functional vision and hearing.
• Will be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids on a continuous basis; therefore, protective clothing must be worn as necessary.
• Operates all equipment necessary to perform the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. with 30 lbs. of force.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
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Posted 20 day(s) ago
Reference: 2360665
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Four 10 hour shifts, every third weekend and holiday
Pay Range:
$21.85 - $32.80Major Responsibilities
- Assists licensed pharmacist in technical duties related to preparation and distribution of medications
- Accurately selects, prepares, and labels medications for patients including hazardous drugs and controlled substances
- Assists with medication distribution tasks
- Screens phone calls and routes as needed using proper telephone and voicemail etiquette
- Assists in daily pharmacy procurement, inventory control, and outdate checking
- Complete documentation required for removing, stocking, and wasting controlled substances, where applicable
- Perform nonsterile compounding following proper USP standards, where applicable
- Perform sterile IV admixture, as defined at the entity level, using proper aseptic technique, where applicable
- Inspects all assigned medication storage areas for adherence to storage policies
- Completes and documents medication admission histories, as applicable at the facility level
- Seeks additional duties when required work is done and accepts other duties as assigned
- May participate in quality improvement initiatives to assure the excellence of departmental services
- May assist in training pharmacy technicians and extenders in orientation to the policies, procedures, and workflows involved in pharmacy operations as applicable at entity level
- Abides by all organization policies and procedures and complies with all legal, regulatory, and accreditation standards
- Supports area leaders regarding goals and work assignments
- Obtaining and recording initial patient demographic and other required information, data entry of required information into the pharmacy system for record keeping, insurance verification and label generation purposes, and cashiering
- Develop competence in third-party billing functions
- Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
- May obtain immunization certification and perform immunizations for patients under the supervision of a registered pharmacist, where applicable
- Responsible for operating an Advocate Health-owned motor vehicle to deliver medications and other essential medical supplies as required by the designated department
Minimum Job Requirements
Education
- High School Diploma or GED equivalent Hospital/Inpatient pharmacy experience preferred.
Certification / Registration / License
- Registration or licensure with state board of pharmacy per state of employment requirements
- Must receive certification through Pharmacy Technician Certification Board (CPhT) or National Healthcareer Association (ExCPT) within 18 months from start date, or sooner if in more stringent in state
Experience
- No work experience required
Knowledge / Skills / Abilities
- Excellent verbal and written communication skills.
- Proven skills in working effectively with multiple departments and matrix organizational structures.
- Strong ability to influence and develop others to move toward common goals and outcomes.
- Strong organizational skills and the ability to work effectively with moderate guidance or direction.
- Effective critical thinking, creativity, problem solving, and decision-making skills.
- Expert knowledge of metrics utilized to measure revenue cycle quality and processes.
- Ability to lead a diverse group of teams.
Physical Requirements and Working Conditions
- Must be able to sit, stand, walk, lift, bend, kneel, climb, twist, crawl and reach above shoulders
- Requires considerable walking, standing, pushing mobile cart of approximately 50 pounds and lifting 35 pounds of material
- Must have functional vision, touch and hearing
- Must be able to speak and be understood by others to communicate effectively
- May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease for which appropriate personal protective equipment (PPE) is utilized to minimize exposure
- Frequent fine motor motion of hands and wrists to perform manipulative skills such as writing, typing, data entry into the computer, and preparation of medications, including use of syringes
- Takes necessary precautions to avoid inadvertent needle sticks, minor cuts or bruises. Exposed to various conditions throughout the workday such as walking on hard surfaces, climbing stairs and changes in temperature and humidity.
- Operates all equipment necessary to perform the job
- Flexibility to travel between pharmacy locations
- This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of physical requirements and working conditions.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Apply Now
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Posted 20 day(s) ago
Reference: 2360686
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Replacement for resignation
Pay Range:
$47.50 - $71.25Major Responsibilities:
PatientAssessments
- Providesdiagnosisandtreatmentforcommonacuteillnesses,preventionandmaintenancecaretopatientswithstablechronicillnesses and performs interim physicalexams for healthypatients within nurseprotocol.
- NurseProtocolmeansawrittendocumentmutuallyagreeduponandsignedbyanurseandLicensedMDwherethephysician delegates tothenursetheauthority toperform certain medicalacts
- Separatespatientswithsuspectedinfectiousdiseasessuchastuberculosisandvaricella-zosterfromwellpatientsbyimmediatelyplacing theminexamroomutilizingpersonalprotectiveequipmentandconfidentiallycommunicatingtheconditiontootherclinicalstaff.
- Elicits appropriatepresent and past medicalhistoryand reviewof symptoms.
- Performsappropriatephysicalexaminationandordersappropriatediagnosticstudies. Discriminates between normaland abnormalfindings in historyand physical.
- Establishesthe appropriate differential diagnosis.
- Assessesthestabilityofchronicillnessandcompliancewithpresenttherapy;monitorscomplicationofdiseaseortherapy. Establishesappropriatetreatment planand assessesneed forhospitalizationorphysicianintervention.
- Determines timing for followup and orders appropriatereferrals.
- Counsels regarding health promotion and diseaseprevention and provides anticipated guidanceas appropriate.
ProvidesHealthEducationtoPatients
- Educatespatientonwaystoimprove,promoteandmaintainhealthstatusincludingprovidingeducationalinformationondisease,self- care practices and positive lifestyle choices.
- Assesseslearningreadinessandcapabilitiesofpopulationorindividuals;tailorseducationtomeetage,developmentalandeducational needs.
- Prioritizes learning needs and documents them accordingly.
- Ensures that timeframeand subject matter is appropriatefor target audience/individual.
- Utilizesappropriateteachingmaterials(handouts,demonstrationandaudiovisuals)anddocumentuse;documentspatientlearning outcomes.
- Initiates, designs andcompletes educationalprograms for patients, targetaudiences andfamilies.
Documentation
- Maintains accurate records, medication lists and documentation of care follow up for administrative purposes and reimbursement of services.
- Adheresto policy andprocedure fordocumentationof records.
- Maintainsappropriate level of documentationto promote/supportlevel of complexity whencomparedagainst/to service fee charges.
- Reviewsandupdatesproblemlistatleastonannualvisit/episodicvisitbypatientandinitiatesproblemandmedicationlistonnew patients.
- Documents phonecalls with patients and specialists.
- Documents visitin concise, clear, logicaland legible manner.
- Accepts after hour calls and handles after hours problem (on arotating schedule).
MaintainsCompetenceinClinicalPractice
- Identifies knowledgeand skills needed through self-assessment and peer review.
- Participatesina variety of educationactivitiestomaintainandincrease competency.
- Utilizescontinuingeducationasabasisforexpandingmedicalknowledgeandimprovingclinicalskillandincorporatestheseintodaily practice.
- ParticipatesinandcompletesannualeducationalrequirementsforFloydMedicalCenterand/orthePrimaryCareNetwork. Approved toorder and administer flu vaccines for off-sitelocations.
ManagementResponsibilities
- Supervisesandinterveneswithclinicalissuesandsupports/directstriagebyclinicalstaffwhennecessary. Implements clinicaleducation and training ofclinicalstaffwhen necessary.
- Providesconstructivefeedbackasitrelatestoperformance,patientflowandpatientissues. Providesinservicesand clinicaleducationforstaffmembersonasneeded basis.
- Available for feedback on callback andtriage issues as needed.
- Identifiesbarrierstopatientcareflow/deliveryandassistswithimplementingcorrectiveaction. Serves as rolemodelfor patient interaction.
- Workscollaboratively withhealthcare teammembersto ensure continuity of care andcomplete delivery of prescribedcare.
DrugProtocols
- Adherestothedrugprotocolswhicharereviewedannually,developedbythesupervisingphysicianincollaborationwiththeNP.Prescribes within thepracticeagreement agreed on bythedelegating physician 100% ofthetime
- Ensuresupdated and accuratepracticeagreement eachyearasset forthinstatestatutesforprescribing authority
QualityCare
- Demonstratesregardforthedignityandrespectofallpatients,families,guestsandrepresentativesofotherorganizationsand coworkers,volunteers and medicalstaffin support ofthepractice/organization mission.
- Codes radiologic procedures accurately.
- Maintains patient and practice confidentiality.
- Representsthe practice positively andconsistently displaysa caringattitude.
- Conducts allactivities with respectfor patient/customer rights andexpectations.
Safety/Security
- Followsestablishedsafety precautionsandproceduresinperformingdutiesto ensure a safe environment.
- Regularlyperformstasksinaccordancewithpolicyandprocedureincludingsafeuseofequipmentandmachinesandappropriate use/wear ofpersonalprotectiveequipment and other safelyequipment.
- Completes all required safety in service updates.
QualityandPerformanceImprovement
- Completesdutiestimelyandpromotesfinancialviabilitythroughtheprovisionofservicesatareasonablecostandefficientutilizationof products, supplies, equipment and time.
- Activelyparticipatesincontinuingeducation,professionalmembershipsandotherscholarlyandcommunityoutreachandmarketing activitiestoenhancetheNProleand imageofnursing inallaspectsofpatient,communityand professionalrelations.
ContinuingEducation
- Completescompetencychecklistsandunitspecificrecommendations Completes unit and departmentalannualskills checklists
- Completesannualtrainingongenerating,preparingand/orsubmittingaccuraterequestsforreimbursementfromFederalHealthCare programs for professional services
- Utilizescontinuingeducationto expandmedical knowledge andimprove clinical skillsandincorporatesinto daily practice
Licensure, Registration, and/or Certification Required:
Certification in related specialty
Membership in related organization
Education Required:
Master’sfromanaccreditedschool of NursingGeneral Compliance
Experience Required:
Nursingexperience in a clinical setting
Knowledge, Skills & Abilities Required:
NA
Physical Requirements and Working Conditions:
Fullrangeofbodymotionincludinghandlingandliftingpatients,manualandfingerdexterityandeye-handcoordination.Standingandwalkingfor extensiveperiodsoftime.Occasionallyliftsandcarriesweightupto50pounds.Abilitytodistinguishletters,numbersandsymbolswithvision andhearing withinnormalrangetorespond toCodealertsand equipment alarms.Work-related stressduetovolumeand timeconstraintswith irregular working hours.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 20 day(s) ago
Reference: 2360733
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
- Regular Schedule: Monday through Friday from 0800 to 1630.
- No weekends!
- Holiday: One to two Holidays per year 12-hour rotation either days or NOC!
- On-call requirements: There are no on-call requirements for this position. However, there are great opportunities to participate in on-call shifts on a voluntary basis if you are interested.
Pay Range:
$38.20 - $57.30Major Responsibilities:
Responsible for identifying and coordinating patient/family care to support terminally ill patients and families in all hospice settings. Frequency of patient / family contacts will be at the discretion of the Case Manager and his/her assessment of need, but will be a minimum of every 15 days. The Case Manager utilizes teaching, assessment, and intervention skills to provide comfort care at end of life and maximize the quality of life for the patients and families.
Educates patients and families regarding disease processes and trajectory, disease management, hospice philosophies, signs and symptoms of decline and end of life. Updates the primary physician as indicated and according to agency, accreditation, state and federal requirements.
Responsible for continuous review of all aspects of every patient of her/his caseload to include appropriate utilization of services and the appropriate hospice level of care criteria are met. Makes referrals to other team members as appropriate.
Administers medication and treatments as prescribed by the physician.
Leads the interdisciplinary care group (IDG) specific to each patient and family on their caseload. Working within the IDG to develop, revise, and implement the patient’s Plan of Care. Coordinates all services and collaborates with members of the interdisciplinary team to provide consistent patient care. Arranges for and/or recommends equipment, medical supplies and other necessary items and services as indicated.
Enters, completes and updates documentation in the electronic health record as required according to agency/department standards and policies, accreditation, state and federal guidelines.
Documentation accurately records the patient’s experience with a combination of assessments and narrative .
Provides on-going assessment of patient response to treatments, medications and teaching while making appropriate changes in interventions and follow-up to meet patient needs. Updates and revises POC as indicated with supportive documentation to changes. Communicates problems and changes in condition to physicians, supervisor and other members of the IDG. Enters verbal orders from the physician or APN into the Electronic Health Record.
Supervises and performs Home Health Aide and licensed practical nurse supervisory visits according to agency standards. Instructs paraprofessional staff on a timely basis and in accordance with agency, state and federal regulations.
Facilitates the discharge planning process according to agency standards and utilizes interagency/system and community resources to assure continuity of care after discharge.
WI ONLY: May conduct OASIS assessments for Palliative Care patient and establish and update the plan of care. May conduct hospice initial and comprehensive assessments and establish and update the plan of care. Ensures continued skilled nursing/home bound criteria are met. Initiates appropriate preventive and rehabilitative nursing procedures.
Utilizes proper body mechanics, assistive devices and safety techniques when performing various patient positioning/repositioning and transporting duties, which require lifting, and pushing/pulling. Orients and mentors new staff as requested.
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.
Licensure, Registration and/or Certification Required:
Registered Nurse license issued by the state in which the team member practices, and
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained upon hire unless department leader has determined it is not required, and
Driver license issued by the state of Wisconsin, or
Driver license issued by the state of Illinois.
Education Required:
Completion of an accredited or approved program in Nursing.
Experience Required:
Typically requires 1-2 years of experience in nursing that includes experiences in home health, hospice, medical/surgical, long term care, emergency care/ICU or oncology or similar related experience.
Knowledge, Skills & Abilities Required:
Competent in the principles of deformity prevention, normal range of motion, body mechanics and body alignment; and fundamental principles of human behavior and an understanding of the effects of stress upon individuals and groups.
Excellent awareness and perception skills, for the purpose of assessing a patient's needs, concerns and to recognize changes in their health condition.
Excellent communication and interpersonal skills.
Excellent decision making and critical thinking skills, with the ability to work independently and make sound judgments.
Excellent prioritization and organizational skills.
Must possess and provide proof of valid Driver License and a registered, function car with adequate insurance coverage.Physical Requirements and Working Conditions:
Must be able to:
- Lift up to 50 lbs. from floor to waist.
- Lift up to 20 lbs. over the head.
- Carry up to 40 lbs. a reasonable distance.
Must be able to:
- Push/pull with 30 lbs. of force.
Perform a sliding transfer of 150 lbs. with a second person present.
Must be able to work safely with people of various sizes and weight, with diverse and complex medical conditions and physical limitations.
Must have the physical agility and stamina to move about in confined spaces, including bending, kneeling, squatting and occasionally reaching one or both arms over the head for long periods of time.
Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids. Will be required to wear protective clothing and equipment as needed.
Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
Operates all equipment necessary to perform the job.
- This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 20 day(s) ago
Reference: 2363476
Job Description:
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
Join Our Team as a Patient Service Representative!
We are seeking an organized and compassionate Patient Service Representative to join our healthcare team. If you're passionate about providing exceptional care and want to work in an environment that values growth, we’d love to hear from you!
Discover why Intermountain Health is a great place to work (youtube.com)
Posting Specifics
- Entry Rate: $18.31 - $23.80 depending on experience
- Benefits Eligible: Yes, check them out here
- Shift Details: Full-time, 40 hours per week, Monday - Friday, 8:00am - 5:00pm
- Additional Details: This is a new clinic scheduled to open in November. We are looking for a candidate to start at the beginning of November.
Essential Functions
- Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
- Documents all phone calls accurately and completely in the electronic medical record (EMR).
- Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
- Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
- Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
- Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
- Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.
Skills
- Professional Etiquette
- Adaptability
- Computer Literacy
- Payment Handling
- Critical Thinking
- Confidentiality
- Collaboration
- Time Management
- Problem Solving
Minimum Qualifications
- Six months of customer service experience involving interactions with customers.
- Demonstrated basic computer skills involving word processing and data entry.
- Professional manner and strong interpersonal and communication skills.
- Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
- Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.
Preferred Qualifications
- One year of customer service experience involving interactions with customers in person and by phone.
- Billing and collections experience.
- Computer literacy in using electronic medical records (EMR) systems and other relevant software.
- High school diploma or GED preferred.
- Multilingual
Physical Requirements
- Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
- Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
- Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
- Position may require standing for long periods of time, lifting supplies
- May assist patients into/out of the clinic.
Location:
Copper Hills Clinic
Work City:
West Jordan
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.31 - $23.80
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
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Posted 20 day(s) ago
Reference: 2360755
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
6:30am-3pm Monday-Friday. Also includes a weeknight, weekend, and holiday rotation.
Pay Range:
$35.50 - $53.25Major Responsibilities:
- Participates in the preparatory steps of surgery; assists operating team in gathering supplies, opening room for cases, assists in lifting, transferring, positioning, preparing and draping the patient.
- Anticipates and responds to the needs of the Surgeon, by ensuring all required supplies are available for procedures prior to incision, recognizing individual preferences.
- Provides for a clean, safe and efficient area conducive to optimal patient care. Utilizes aseptic surgical techniques in the preparation of materials, supplies and equipment for surgical procedures (e.g., assistance with gowning and gloving; preparation and draping of the surgical area; provision of a sterile field, instruments, suture and related materials; anticipation of the Surgeons' needs; holding of retractors, observing and reporting possible breaks in aseptic technique; and assisting in maintaining a sterile, dry, unobstructed field).
- Ensures the environmental disinfection, safety and efficiency of the operating room. This includes setting up the room for each case including moving equipment (e.g., tables, cameras, microscopes, fracture table, and instrument pans), operating the various types of equipment they have been trained to use during operating room procedures, and returning equipment post procedure. Checks the working condition of equipment and facilitates having damaged items sent out for repair. Notifies appropriate people of equipment and supply problems.
- Acts as a resource and assists in the training of Surgical Technologists and new Surgical Assistants. Participates in department and facility work teams and assists with special projects as needed.
- May perform specific surgical activities that are validated competencies under the direct supervision of the surgeon (i.e. the surgeon is in the same room working on the same patient). A record of the validated competencies must be recorded in the caregiver's education file.
- May perform specific validated competencies and surgical activities such as wound closure of deep capsules, muscle, subcutaneous tissue and skin under general supervision of the surgeon (i.e. validated competencies may be delegated by the surgeon who is immediately available and able to furnish immediate assistance and direction but not necessarily present in the room when the activity is performed).
- May perform specific validated competencies and surgical activities such as position and prep of patient on the surgical table (excluding complex fracture table, spinal frame, or head stabilizers/pins/tongs), application of the tourniquet as indicated in preparation of a procedure, securing of drains, application of the dressing, cast or immobilizer at the end of a case and safe transfer from the surgical table to transport cart/bed without supervision of the surgeon (i.e. validated competencies may be delegated by the surgeon and be performed without supervision of the surgeon and with the surgeon not present).
- Provides competency confirmed by a sponsoring surgeon and submits documentation to the medical executive committee a minimum of every two years for approval and/or renewal.
- Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.
Licensure, Registration, and/or Certification Required:
- Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA).
- Teammates hired into a Surgical First Assistant role after December 31, 2026, will be required to obtain and maintain certification by one of the three certification bodies listed below:
- Surgical First Assist (CSFA) certification issued by the National Board of Surgical Technology and Surgical Assisting (NBSTSA)
- Surgical Assistant Certified (SA-C) certification issued by the American Board of Surgical Assistants (ABSA)
- Certified Surgical Assistant (CSA) certification issued by the National Surgical Assistant Association (NSAA).
Education Required:
- Advanced training beyond High School that includes the completion of an accredited or approved program in Surgical Technology.
Experience Required:
- Typically requires 3 years of experience in a Surgical Technologist or Surgical Assistant position.
Knowledge, Skills & Abilities Required:
- Advanced knowledge and skill in major operative surgical specialties performed.
- Advanced knowledge of anatomy, physiology, and potential complications for procedures performed.
- Demonstrated ability to remove skin staples and wound drains.
- Advanced knowledge and skill of aseptic surgical techniques used in the preparation of materials, supplies and equipment for various surgical procedures and suturing.
- Demonstrated ability to anticipate and recognize Physician's needs and changes that requires unplanned or unanticipated interventions, and responds appropriately.
- Remain current with ongoing computer based learning modules as assigned.
- Excellent customer service and interpersonal skills.
- Basic computer proficiency.
- Certification Addendum: Team members will maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others).
Physical Requirements and Working Conditions:
- Must be able to withstand a very stressful and fast-paced environment.
- Must be able to:
- lift up to 50 lbs. from floor to waist.
- lift up to 20 lbs. over the head.
- carry up to 40 lbs. a reasonable distance.
- Must be able to:
- push/pull with 30 lbs. of force.
- perform a sliding transfer of 150 lbs. with a second person present.
- Required to use foot pedals on carts or machines.
- Exposed to the following hazards on a continuous basis: mechanical, electrical, chemical, radiation, blood and body fluids.
- Must have functional sight and hearing.
- Required to wear masks, gloves, goggles, and gowns.
- Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders and twist frequently during work shift.
- Must be able to operate all equipment essential to performing the duties of the job.
DISCLAIMER
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 20 day(s) ago
Reference: 2360763
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
- 7a-7p weekender position
- Location: Kannapolis
- This position is Sign-On Bonus eligible, up to $3,000.00 for qualified applicants. Internal teammates are eligible for a $500.00 Referral Bonus.
Pay Range:
$38.20 - $57.30Major Responsibilities:
- Engages in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices.
- Utilizes the nursing process to assess, plan, diagnose, implement, and evaluate nursing care, engaging patients and families through the continuum of care.
- Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team to influence care outcomes.
- Upholds and promotes a culture of safety.
- Continuously evaluates patient, team, and unit outcomes, taking action as needed.
- May administer medications, treatments, and therapies safely and according to clinical protocols and procedures.
- Demonstrates effective communication, feedback, and conflict resolution, fostering team collaboration and appropriate delegation.
- Pursues professional development, completes required education, and maintains certifications.
- Adhere to the ANA Code of Ethics and practices ethical decision-making, respects interdisciplinary roles, and contributes to integrated, unbiased patient care.
- Appropriate delegation to other Registered Nurses, Licensed Practical Nurses, and unlicensed assistive personnel (i.e., nurse aides, credentialed medical assistants, etc.).
- Maintains accurate, timely EHR documentation.
- May be required to float to other units, departments, care areas, or facilities within the designated service area to meet patient care needs.
- Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards
Minimum Job Requirements
Education
Graduate of a Board of Nursing approved nursing education program.
Certification / Registration / License
- Basic Life Support (BLS). Additional education, training, certifications, or experience may be required based on specialty.
- Active registered nurse (RN) multi-state compact and/or single-state license with privileges to practice in the state(s) where the RN is providing client nursing services
Note: Licensed nurses practicing via telehealth/telenursing/virtual modalities are required to be licensed or hold the privilege to practice in the state(s) where the client(s) is/are located. Licensed nurses are responsible and accountable for knowing, understanding, and practicing in compliance with the laws, rules, regulations, and standards of practice of the state(s) where the client(s) is/are located.
Experience
Typically requires 1 year of experience in clinical nursing.
Knowledge / Skills / Abilities
- Strong clinical judgment and critical thinking.
- Time management, prioritization and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment.
- Proficiency in operating computer functions (e.g., E-mail, electronic records, digital platforms etc.) clinical, aviation, maintenance, communications, and administrative departments.
Physical Requirements and Working Conditions
- Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
- Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.
- Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.
- Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.
- Maneuver foot pedals on carts or machines.
- Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.
- May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.
- Must be able to respond quickly to changes in patient and/or unit conditions.
- Physical Abilities Testing may be required.
- Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader.
Preferred Job Requirements
Education
Bachelor of Science degree in Nursing (BSN)
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 20 day(s) ago
Reference: 2360783
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
This position is for Monday- Friday 0645-1500 with call and Holidays.
On boarding and training all new scrub techs, anesthesia techs, and OR RN's.
Pay Range:
$41.10 - $61.65Major Responsibilities:
- Provides leadership to the health care team with an emphasis on coordination of patient care and throughput of patients. Demonstrates technical and clinical competence and serves as clinical resource person and role model for staff. Facilitates the development of safe/effective plans through early identification of patient needs and resources. Anticipate medical/psychosocial needs in high-risk patients. Facilitate appropriate clinical pathways and plans of care. Participate in daily rounds on all patients with a focus on discharge planning. Serves as charge nurse and operational leader for patient flow when not in administrative role. Assures that patient and caregivers are aware of the patient care plan and anticipated day of discharge. Responds to customer concerns or complaints timely. Alerts physicians of cases needing review and/or discussion. Acts as a liaison between patient, family, physician, and interdisciplinary health care team regarding plan of care and progress towards goals. Works with Clinical Intake and Navigation Center to effect efficient patient flow. Reviews and amends staffing to determine immediate needs and anticipates staffing needs for future shifts. Facilitates the accomplishment of a safe discharge plan related to patient needs and payor specifications. Engages with patient, family and post-acute care to ensure post discharge planning and follow-up actions are taken by appropriate personnel.
- Participates in the evaluation of staff performance. Aligns educational activities with organizational and departmental goals. Assures timely, sufficient communication and provision of educational activities. Works with unit leadership to facilitate orientation for staff new to the department. Assures that orientation, education and competency checklists are completed and stored appropriately.
Licensure, Registration, and/or Certification Required:
- Current RN license with the Georgia State Board of Nursing
- Must attend hospital mandatory training annually. Must maintain and successfully complete all competencies-including age specific and other department specific training on an annual basis. Training Requirements- internally developed and national/ professional organization courses- to be completed in unit-specified time period
Education Required:
Graduate of an accredited school of nursing. BSN preferred.
Experience Required:
Minimum 6 months experience as a Clinical Nurse. Prefer 2 years of experience as a Clinical Nurse and 6 months of experience functioning as a Charge Nurse.
Knowledge, Skills & Abilities Required:
NA
Physical Requirements and Working Conditions:
Must be able to use visual near and distance acuity. Must have verbal ability to communicate in person and over the phone or radio. Must be able to assist co-workers in transfers and transport supplies, patients/residents, or equipment using good body mechanics. Must have functional range of motion of the cervical, thoracic and lumbar spines, upper and lower extremities with grip strength of 60-80 pounds, specific to the job class evaluation. Must be able to forward reach, overhead reach, bend, squat, kneel and change from one position to the other rapidly. Must be able to lift 25-60 lbs. and carry 25-50 pounds specific to job class evaluation. Must be able to tolerate high noise, busy atmospheres and noxious odors. Must be able to work in noisy environments and be self-directed to complete jobs as ordered. Must be able to remain calm under stressful situations. Must be able to assess and respond to multiple situations simultaneously. Must be able to assist co-workers in multiple overlapping tasks simultaneously. Works in hospital and clinical environments. May work in extreme heat with hot materials. Must be able to utilize appropriate universal and specific precautions for protection from potential exposure to infectious or communicable diseases. Must be able to prioritize job tasks and organize workspace to be efficient and conducive to completing work tasks as assigned in a timely manner.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 20 day(s) ago
Reference: 2360826
Job Description:
The Command Center Registered Nurse is responsible for executing all aspects of bed management and transfer center operations in a safe and timely manner, in accordance with standard operating procedures and regulatory requirements. The scope is inclusive of patient access, placement, transfers and bed management. Uses clinical knowledge, critical thinking and communication skills to support the Command Center in providing a reliable, high-quality service that allows referrals, transfers, and other healthcare settings to be accepted in an efficient and timely manner.
Essential Functions
- Assesses, directs and coordinates transfers and admissions from physician offices, hospitals, and other healthcare settings to the most appropriate accepting service, facility, and level of care.
- Facilitates patient placement by assessing patient diagnosis, acuity and location, applicable risk factors and unit criteria / bed availability.
- Collaborates with the facility departments, medical staff, nursing staff, and leadership to promote appropriate, timely patient placement so that patient care is not delayed. Collaborates with facility staff to identify and communicate bed capacity issues.
- Leverages capacity dashboards and other real-time indicators to predict future patient placement pressure points and participates in the execution of surge-capacity protocols; and initiating interventions, within scope of practice, to accelerate patient flow or other mitigating barriers to optimal throughput.
- Assists with all aspects of patient logistics to include pre-registration, transportation, and bed planning; collects unit specific data, and information needed to access and place patients appropriately.
- Adheres to regulatory compliance with all Command Center operations, including Stark, EMTALA, and any other pertinent to Call Center activities. Maintains current knowledge of regulatory requirements impacting operations of the Command Center.
- Provides timely and accurate transfer and admission documentation.
- Works collaboratively with our providers and key stakeholders in the development and maintenance of transfer and admission pathways for our patients.
- Delegates as needed to the Transfer Center Tech, Patient Placement Specialist, and EMS Liaison.
- Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
- Performs other duties as assigned.
- May be required to be placed on-call during a regularly scheduled shift.
Skills
- Patient care
- Resourcefulness
- Critical thinking
- Effective communication
- Problem-solving
- Negotiating
- Customer service
Required Qualifications
- Bachelor’s degree of Nursing (BSN)
- Current license as a Registered Nurse in the state of practice.
- Current American Heart Association Basic Life Support for Healthcare Providers (BLS-HCP) certification upon hire or obtained within 60 days of hire with prior approval.
- Minimum five years RN experience in either ED, ICU and / or five years acute care inpatient nursing.
Preferred Qualifications
- ACLS, PALS
- A specialty certification (CCRN, PCCN, MSRN, or CEN)
- Critical Care or ED background.
- Experience as a Hospital Supervisor, Charge Nurse or previous transfer center experience.
- Experience with hospital throughput or capacity management.
- Experience with Command Center operations, knowledge of Epic and / or TeleTracking.
Physical Requirements
- Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
- Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
- Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
Location:
Peaks Regional Office
Work City:
Broomfield
Work State:
Colorado
Scheduled Weekly Hours:
36
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$45.31 - $67.01
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 20 day(s) ago
Reference: 2360833
Job Description:
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
Join Our Team as a Patient Service Representative!
We are seeking an organized and compassionate Patient Service Representative to join our healthcare team. If you're passionate about providing exceptional care and want to work in an environment that values growth, we’d love to hear from you!
Discover why Intermountain Health is a great place to work (youtube.com)
Posting Specifics
- Entry Rate: $18.31 - $23.80 depending on experience
- Benefits Eligible: Yes, check them out here
- Shift Details: PRN Weekends and Weekend nights for helping our clinical staff. We are open from 8am-Midnight everyday
Essential Functions
- Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
- Documents all phone calls accurately and completely in the electronic medical record (EMR).
- Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
- Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
- Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
- Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
- Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.
Minimum Qualifications
- Six months of customer service experience involving interactions with customers.
- Demonstrated basic computer skills involving word processing and data entry.
- Professional manner and strong interpersonal and communication skills.
- Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
- Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.
Preferred Qualifications
- One year of customer service experience involving interactions with customers in person and by phone.
- Billing and collections experience.
- Computer literacy in using electronic medical records (EMR) systems and other relevant software.
- High school diploma or GED preferred.
- Multilingual
Physical Requirements
- Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
- Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
- Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
- Position may require standing for long periods of time, lifting supplies
- May assist patients into/out of the clinic.
Location:
Utah Valley InstaCare
Work City:
Provo
Work State:
Utah
Scheduled Weekly Hours:
0
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.31 - $23.80
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
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Posted 20 day(s) ago
Reference: 2360836
Job Description:
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
Join Our Team as a Patient Service Representative!
We are seeking an organized and compassionate Patient Service Representative to join our healthcare team. If you're passionate about providing exceptional care and want to work in an environment that values growth, we’d love to hear from you!
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Posting Specifics
- Entry Rate: $18.31 - $23.80 depending on experience
- Benefits Eligible: Yes, check them out here
- Shift Details: Full-time 40 hrs Monday-Friday from 7:45-4:15, the main location is Provo, but there are occasional needs to go to American Fork
Essential Functions
- Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
- Documents all phone calls accurately and completely in the electronic medical record (EMR).
- Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
- Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
- Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
- Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
- Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.
Minimum Qualifications
- Six months of customer service experience involving interactions with customers.
- Demonstrated basic computer skills involving word processing and data entry.
- Professional manner and strong interpersonal and communication skills.
- Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
- Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.
Preferred Qualifications
- One year of customer service experience involving interactions with customers in person and by phone.
- Billing and collections experience.
- Computer literacy in using electronic medical records (EMR) systems and other relevant software.
- High school diploma or GED preferred.
- Multilingual
Physical Requirements
- Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
- Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
- Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
- Position may require standing for long periods of time, lifting supplies
- May assist patients into/out of the clinic.
Location:
Utah Valley Clinic
Work City:
Provo
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.31 - $23.80
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
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