Employment Type:

Shift:

Description:

POSITION SUMMARY:
The Financial Counselor, works directly with patients, family, and various hospital staff to ensure that patients are taken care of while on their journey with SJH. Financial Counselor functions consist of but not limited to creating and reviewing estimates with patients, discussing financial responsibilities with patients and/or their family where appropriate, setting up payment plans, referring patients to the Medicaid vendor, providing and reviewing financial assistance applications, reviewing high-dollar and self-pay accounts with leadership and other staff as needed, completing bedside registration, obtaining any needed signatures including consents and COB forms, and floating to areas within Patient Access dept to assist as need directed by management. In all locations, the Financial Counselor will ensure that accounts are financially secure, meaning collecting demographics, insurance information, reviewing financial responsibilities consisting of co-pays, past due balances, and estimates.

Job Responsibilities:

• Completing Coordination of Benefits forms
• Reviewing insurance benefits to complete estimates and provide estimates to patients
• Reviewing reports daily to ensure accounts are financially secure
• Escalating accounts that are not financially secure to appropriate leadership (ex: inactive coverage, self-pay, authorizations not completed)
• Point of service Cash collections (estimates, co-pays, past due balances) 
• Closing out cash drawers
  • Maintaining appropriate cash in petty cash drawer
• Documenting accounts (what did rep do with account, using smart phrases, follow-ups if needed) 
• Maintaining Healthstreams courses
• Stay up to date on emails and Teams post, policy and procedures
• Standouts
• Knowledge on EPIC (maintaining updated knowledge)
• Ensuring proper documentation with charts/patient (bracelet and labels)
• Floorwork Registration (if not completed prior to seeing patient)
  • All areas of the hospital, including but not limited to emergency department, observation and inpatient units.
• Keeping area organized & maintaining record of inventory (notifying supervisor when supplies are less than 3 months)
• Other duties as directed by leadership

Additional responsibilities:

• Demonstrates knowledge and competency in the operation and maintenance of equipment within the work area, i.e. printers, copiers, faxes, etc.
• Adheres to established network policy and procedures related to job functions. ie. Time & Attendance, Code of Conduct, Dress Code, Cell Phone Policy
• Performs data entry with a working knowledge of the unit specific computer systems, EPIC, Peoplesoft, Midas, etc.
• Demonstrates accuracy when performing the primary job function.
• Abides by established Personnel Policies and Procedures.
• Has knowledge of HIPAA rules and regulations and abides by the same.
• Professional and Staff Development:
  • Participates and or assists with the orientation of new or existing staff.
  • Participates in Staff and Employee meetings/huddles
  • Participates in voluntary and required in-service and education programs.
  • Participates in Performance Improvement by identifying areas needing
    improvement.

Displays Commitment to the Hospital Mission:

· Observes customer service standards.
· Demonstrates excellent communication skills.
· Understands/applies a team concept.
· Adheres to hospital confidentiality statement.
· Demonstrates a knowledge and understanding of National Patient Safety Goals.

EDUCATION, TRAINING, CERTIFICATION AND LICENSURE:
Bachelors or AAS degree is a plus. High school graduate a must with at least 2 to 3 years progressive experience in the field.
Advanced degree is a plus/requirement depending on specific service needs and or requirements. Ideally the candidate will have some supervisory experience. Certification/licensure as required by regulatory agency.
Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.

SPECIAL EQUIPTMENT, SKILLS OR OTHER REQUIREMENTS:
Strong written and oral communication skills. Strong interpersonal skills. Broad based knowledge or related regulatory compliance
requirements. Participatory management, team building, motivational, and administrative skills welcomed but not required.

WORK ENVIRONMENT AND HAZARDS:
Exposure Class I and II, service specific. Limited exposure to blood, body fluids, excretions or secretions (II). Routine or potential exposure to blood, body fluids excretions or secretions (I).

PHYSICAL DEMANDS:
Sedentary work: standing, walking and sitting for prolonged periods of time.
 

WORK CONTACT GROUP:
All services, employees, medical staff, patients, visitors, vendors, various regulatory and professional agencies.

Mission Statement:

·We, St Joseph’s Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Vision:

·To be world-renowned for passionate patient care and outstanding clinical outcomes.

Core Values:

·In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are.

Pay Range: $20.70- $27.90

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

• Full time 830-5 pm

• Coverage area: Monroe region

• This position is Sign-On Bonus eligible, up to $3,000.00 for qualified applicants. Internal teammates are eligible for a $500.00 Referral Bonus.

Pay Range:

Major Responsibilities:

• Assuring/Improving Quality of Care: Facilitates the patient and family's right to receive quality cost-effective care following Advocates MVP of Stewardship. Working under the direction and supervision of the RN.
  •     1)Utilizes appropriate resources in response to situations that have the potential to negatively impact patient and family outcomes.
  •     2)Adapts practice to the latest standards according to evidence-based literature.
  •     3)Participates in efforts to reduce risk and improve patient safety.
  •     4)Consistently demonstrates the ability to thoroughly and decisively document to support reimbursement and regulatory requirements.
• Care and Service Coordination: Practices as an effective team member of the patient care team to formulate an integrated approach to care following Advocates MVP of Partnership.
  •     1)Recognizes changes in clinical situations. Consults with RN as to action based on observation.
  •     2)Consistently makes sound clinical decisions, demonstrating the ability to care for all patients including those with complex problems.
  •     3)Prioritizes and organizes patient care based on established plan of care, ensures clear hand-off communication to achieve optimal health outcomes for patients, utilizing excellent communication techniques like SBAR and 5P's.
  •     4)Actively participates in interdisciplinary case conferences. (As appropriate based on employment status).
• Leadership/Collaboration/Professional Development: Demonstrates respect and understanding for peers and other clinical disciplines and participates as an effective team member of the patient care team to formulate an integrated approach to care following the Advocate MVP of Excellence.
  •     2)Utilizes available resources to maintain current knowledge base relevant to practice.
  •     3)Demonstrates effective communication, feedback, and conflict resolution skills, promoting collaboration among team members.
  •     4)Seeks out opportunities to enhance knowledge, skill and competency of self and other department members. (As appropriate based on employment status).
  •     1)Participates in staff meetings, agency in-services, and educational activities to enhance development and support organizational initiatives.
• Patient Relationship: Develops and maintains a therapeutic relationship throughout the healthcare continuum following Advocates MVP of Compassion
  •     1)Demonstrates adaptive communication styles based on individual patient needs by utilizing motivational interviewing and problem solving techniques.
  •     2)Promotes patient/family knowledge and confidence to safely manage self care, disease process, medications, procedures and infection control prevention.
  •     3)Participates in implementing an individualized approach to the plan of care, which includes assessment of physical, psychosocial, comfort, and wellness needs utilizing SMART goals, under the supervision of the RN.
  •     4)Once plan of care is established by the RN, participates in the ongoing assessment of patient and family readiness and involves them in goal setting, planning, and implementation of care, under the supervision of the RN.
  •     5)Provides care that routinely exceeds patient and family expectations, as measured by survey instruments.
  •     6)Incorporates AHHS Standards of Behavior into interactions with patients, other associates, and physicians.
• Business Development and Growth: Demonstrates behaviors that enhance productivity and an understanding of financial and economic conditions in the health care environment.
  •     1)Demonstrates adherence to personnel and operational policies.
  •     2)Collaborates with RN and implements plans for patient care to maximize efficiencies and conserve resources.
  •     3)Makes suggestions to RN regarding utilization of resources to achieve excellent health outcomes for patients. (As appropriate based one employment status).
• Patient Education: Demonstrates a commitment to meet the learning needs of patients and their families. Application of a systematic process involving optimal level of self-care for patient and optimal quality of life of patient family and significant other under the supervision of the RN following Advocates MVP of Equality.
  •     1)Assess patient and family readiness to learn and modify approach as needed.
  •     2)Provides and adapts appropriate resource material to achieve educational outcomes, employing health literacy assessments and principles

Licensure:

• Current LPN license in state in which the teammate practices.

Education/Experience Required:

• Able to demonstrate compliance with state continuing education requirements. CPR certified
• Typically requires 1 year of experience in performing assessments and providing treatments.

Knowledge, Skills & Abilities Required:

• Basic knowledge of computer use (i.e. Microsoft Word, email access and use). Ability to learn and use computer based scheduling, and documentation system. Ability to communication professionally both verbally and through written reports, with strong documentation skills. Good interpersonal skills. Good time management and self organization skills Proficiency in the ability to obtain lab draws and report results to primary nurse or clinical manager.

Physical Requirements and Working Conditions:

• Extensive travel within geographical boundaries in all extremes of weather and on all types of roads including expressways. Must be able to provide/arrange own transportation to and from patients home and branch offices. Ability to work rotating weekends and holidays. Requires adherence to scheduled days and hours of work based on commitment to patient/client and work load assigned. Ability to attend mandatory informational/education/branch meetings. Work environment includes patient or family homes, or assisted living facilities. Requires full range of body motion including: a. Bending, sitting and standing b. Climbing stairs while carrying objects c. Pulling, pushing, reaching, carrying and lifting: (must be able to lift/carry at minimum 25 pounds) d. Assisting and maintaining patient's safety with ambulation on flat surfaces and stairs; and transferring patients using standard pivot transfers or with use of transfer board or Hoyer lift e. Providing treatment on standard beds in the home environment
• If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

50% Holidays and every 3rd weekend

3rd shift 19-0730

Pay Range:

Registered Nurse (RN) – Surgical 4CD 

Milwaukee, WI 

Be the Nurse Who Redefines Care.

At Advocate Health, being a nurse means more than delivering exceptional clinical care—it means leading with purpose, compassion, and boldness. As part of our One Advocate Nurse community, you’ll join a unified team committed to lifting others up, embracing innovation, and creating inclusive spaces where everyone can thrive. You’ll be empowered to think boldly, collaborate with humility, and drive change through fearless curiosity. Whether you're at the bedside, in the community, or advancing care through research and education, you’ll help shape the future of health—because here, we’re redefining care for you, for us, for all.

Your feedback matters. Every nurse’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.

Where You Will Work: 

4CD is a 26 bed Medical/Telemetry unit comprised of both private and semi-private patient rooms. Most patients are admitted by the Emergency Department, making it a great learning experience for new graduates. You will care for a very diverse population with multiple acute and chronic illnesses including COPD, CHF, chest pain, diabetes, wounds, cellulitis, stroke, pneumonia, and minor surgical patients (appendectomy, cholecystectomy, etc).

We are a fast-paced medical unit which is the perfect place to learn new skills and have the opportunity to work as a partner alongside our multidisciplinary team. We pride ourselves on working as a team and have a wealth of experience from which you will learn and grow. This is a great unit to start your nursing career and gain experience as you develop your nursing process. Come join our team!

We’re Looking For: 

·         Completion of an accredited or approved program in nursing 

·         Registered Nurse license issued by the state in which the teammate practices 

·         Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association  

What You’ll Do: 

·         As a skilled and compassionate RN, you will play a pivotal role in providing and coordinating comprehensive patient care through the nursing process to deliver safe, therapeutic care in accordance with established standards, policies, and procedures.  

·         Using evidence-based practice, clinical decision making, compassion, and skills communication while leading efforts to create the safest patient environment and the best patient experience across the continuum.  

About This Location:  

The future of medicine is happening here at Aurora St. Luke’s, and you’re at the center. No matter what your need – common surgery or pioneering treatment – you can count on our experienced and specialty physicians to provide expert care and excellent outcomes.

As the only hospital in Wisconsin with a 24/7 on-site heart-care team, you can expect to receive premiere cardiac services. Both the American Heart Association and American Stroke Association have recognized Aurora St. Luke’s performance in treating cardiac and stroke patients.

Physical Requirements & Working Conditions

Requires frequent sitting, standing, walking, bending, squatting, reaching, twisting, and lifting throughout the workday. Must safely lift up to 35 pounds and perform patient handling tasks, including pushing/pulling up to 30 pounds and assisting with 150-pound sliding transfers. Requires functional speech, vision, hearing, touch, and fine motor skills for clinical procedures, as well as the ability to operate equipment foot controls. Must be able to respond quickly to changing patient conditions and perform patient safety interventions, including verbal de-escalation and restraints when necessary. Exposure to blood, body fluids, communicable diseases, chemicals, and hazardous waste may occur; appropriate protective equipment must be used. Physical Abilities Testing and additional department-specific requirements may apply.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Ready to Take the Next Step:
Apply Now!

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Monday 8-5 pm

Thursday 8-5 pm

Alternating Friday 8-12 pm

Alternating Saturday 8-12 pm

Minimum 1-year experience preferred.

Telephone triage experience preferred.

Pay Range:

Job Description Summary:

The Ambulatory and Outpatient Registered Nurse (RN), a member of Advocate Health Nursing Professional Governance community, provides high- quality, patient-centered care through evidence-based practice, clinical expertise, and compassionate care delivery in an ambulatory care setting. The RN collaborates with interdisciplinary teams, advocates for patient needs, and upholds professional practice standards to promote optimal health outcomes.

Where You Will Work:

Aurora Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.

We’re Looking For:

Completion of an accredited or approved program in nursing

Registered Nurse license issued by the state in which the teammate practices

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association

Minimum of 1 year of RN experience is preferred.

What You’ll Do:

Schedule: Monday 8-5 pm, Thursday 8-5 pm, Alternating Friday 8-12 pm, Alternating Saturday 8-12 pm

As a skilled and compassionate RN, you will play a pivotal role in providing and coordinating comprehensive patient care through the nursing process to deliver safe, therapeutic care in accordance with established standards, policies, and procedures.

Using evidence-based practice, clinical decision making, compassion, and skills communication while leading efforts to create the safest patient environment and the best patient experience across the continuum.

About This Location:

Address: 4100 Healthway Dr. Aurora, IL

Be the Nurse Who Redefines Care.

At Advocate Health, being a nurse means more than delivering exceptional clinical care—it means leading with purpose, compassion, and boldness. As part of our One Advocate Nurse community, you’ll join a unified team committed to lifting others up, embracing innovation, and creating inclusive spaces where everyone can thrive. You’ll be empowered to think boldly, collaborate with humility, and drive change through fearless curiosity. Whether you're at the bedside, in the community, or advancing care through research and education, you’ll help shape the future of health—because here, we’re redefining care for you, for us, for all.

Your feedback matters. Every nurse’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.
• Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.
• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.
• Maneuver foot pedals on carts or machines.
• Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.
• Must be able to respond quickly to changes in patient and/or unit conditions.
• Physical Abilities Testing may be required.
• Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader.

Ready to Take the Next Step:

Apply Now!

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Monday- Friday 1000-1830 with varying shift start and end times based on department needs.

Pay Range:

Major Responsibilities:

• Assists RN with daily care of patients including bathing, oral hygiene, feeding, activity orders and ambulation which may include use of therapeutic assistive devices, proper positioning, range of motion and special transferring as indicated.
• Measures and documents blood pressures, TPRs (Temperature, Pulse, Respiration), I & O (Intake and Output), daily weights, and other patient data as requested. Documents accurately in Electronic Medical Record (EMR).
• Performs purposeful rounding under direction of RN and promptly communicates observations, concerns, and needs of patient/family to RN. Documents appropriately.
• Participates in admission, transfer and discharge process under supervision of RN including room set up, orientation to room, removing linen, and proper management of patient belongings. Ensures patient call light is always in reach of patient and answers call-lights promptly.
• Collects urine, stool, and sputum specimens and performs point-of-care testing as indicated using approved process for accurate specimen labeling and identification. Maintains competency as required.
• Completes various errands as directed including pick-up and delivery of trays, charts, specimens, and reports. Maintains and orders stock for nursing area. Cleans equipment and work areas.
• Performs various patient positioning and transporting duties which require lifting and pushing/pulling while utilizing proper technique and assistive devices. Performs tasks related to nutritional needs of patient under direction of RN to include diet review, tray set up/removal, proper positioning and diet selection.
• Performs tasks related to maintaining skin integrity to include proper repositioning and skin care. Ensures special patient supplies and appliances are provided and maintained such as TED hose and sequential compression devices.
• Under the direction of RN and as determined by site/unit requirements, may be required to remove IVs, provide post mortem care, and bladder scans.
• Practices within policies and procedures of infection prevention by demonstrating hand hygiene and knowledge of sterile and aseptic procedures, proper disposal of contaminated materials and utilizing proper attire when in direct contact with patients in isolation.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Requirements:

• High School Graduate
• at least 1 year of CNA experience in an acute or procedural setting
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days, and
• Nurse Aide in good standing as indicated with the State Registry in which the team member practices.
• Basic computer skills.
• Excellent oral and written communication.
• Excellent organizational skills and ability to set priorities.
• Certification Addendum
• Team members will maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others).

Physical Requirements and Working Conditions:

• Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift.
• Must be able to:
  • lift up to 50 lbs. from floor to waist.
  • lift up to 20 lbs. over the head.
  • carry up to 40 lbs. a reasonable distance.
• Must be able to:
  • push/pull with 30 lbs. of force.
  • perform a sliding transfer of 150 lbs. with a second person present.
• Will be required to use foot pedals on carts or machines.
• Must have functional vision and hearing.
• Will be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids on a continuous basis; therefore, protective clothing must be worn as necessary.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Traditional business hours Monday - Friday 8am-5pm

Pay Range:

Major Responsibilities:

• Engages in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices. 
• Utilizes the nursing process to assess, plan, diagnose, implement, and evaluate nursing care, engaging patients and families through the continuum of care. 
• Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team to influence care outcomes. 
• Upholds and promotes a culture of safety. 
• Continuously evaluates patient, team, and unit outcomes, taking action as needed. 
• May administer medications, treatments, and therapies safely and according to clinical protocols and procedures. 
• Demonstrates effective communication, feedback, and conflict resolution, fostering team collaboration and appropriate delegation. 
• Pursues professional development, completes required education, and maintains certifications. 
• Adhere to the ANA Code of Ethics and practices ethical decision-making, respects interdisciplinary roles, and contributes to integrated, unbiased patient care. 
• Appropriate delegation to other Registered Nurses, Licensed Practical Nurses, and unlicensed assistive personnel (i.e., nurse aides, credentialed medical assistants, etc.). 
• Maintains accurate, timely EHR documentation. 
• May be required to float to other units, departments, care areas, or facilities within the designated service area to meet patient care needs. 
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. 

Minimum Job Requirements 

Education

Graduate of a Board of Nursing approved nursing education program. 

Certification / Registration / License 

• Basic Life Support (BLS). Additional education, training, certifications, or experience may be required based on specialty. 
• Active registered nurse (RN) multi-state compact and/or single-state license with privileges to practice in the state(s) where the RN is providing client nursing services 

Note: Licensed nurses practicing via telehealth/telenursing/virtual modalities are required to be licensed or hold the privilege to practice in the state(s) where the client(s) is/are located. Licensed nurses are responsible and accountable for knowing, understanding, and practicing in compliance with the laws, rules, regulations, and standards of practice of the state(s) where the client(s) is/are located. 

Experience

Typically requires 1 year of experience in clinical nursing. 

Knowledge / Skills / Abilities 

• Strong clinical judgment and critical thinking. 
• Time management, prioritization and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work in a fast-paced, dynamic environment. 
• Proficiency in operating computer functions (e.g., E-mail, electronic records, digital platforms etc.) clinical, aviation, maintenance, communications, and administrative departments.  

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. 
• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. 
• Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. 
• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. 
• Maneuver foot pedals on carts or machines. 
• Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. 
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. 
• Must be able to respond quickly to changes in patient and/or unit conditions. 
• Physical Abilities Testing may be required. 
• Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. 

Preferred Job Requirements 

Education

Bachelor of Science degree in Nursing (BSN) 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

• Availability to cover team needs is beneficial.
• There are weekend and holiday shift requirements.
• Eligible for $3.25 premium and $3 weekend differential.

Pay Range:

Major Responsibilities:

Interprets physician referrals and evaluates the patient's physical, perceptual, cognitive, social, and vocational abilities and their impact on the patient's activities of daily living.

Establishes a plan of care and implements individual treatment based on evaluation results, functional goals and by utilizing appropriate techniques. Provides and/or fabricates assistive devices and/or splints to enhance patient's functional independence. Monitors and evaluates outcomes and appropriately adjusts individualized treatment plan based on patient's response and provides status updates to physicians and other teammates. Identifies factors affecting patient's physical and psychosocial comfort and attends to these needs.

Plans for and completes patient discharge including providing written home programs, patient/family teaching, referral for community services, transition planning within the continuum of care and ordering equipment as indicated/appropriate. Communicates and collaborates with appropriate stakeholders to assist in achieving optimum care for the patient.

Completes all required documentation following department policy and accreditation standards with appropriate co- signatures, including patient evaluations, progress notes, team conference reports, and discharge summaries as appropriate. Record patient care and progress of each patient assigned. Completes daily statistics, billing, and scheduling. Applies insurance guidelines regarding authorization and number of visits. Responsible for maintaining site/department established productivity standards.  Responsible for understanding and adhering to all billing and documentation policies, procedures, and timelines.

Responsible for cleaning up after patient treatment, putting away equipment, and keeping area neat and orderly.  Performs various manual techniques, patient positioning, transferring and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique.   Demonstrates skill in use of modalities, exercise equipment and other devices that are available in area worked per department orientation checklist.  Demonstrates knowledge of indications and contraindications of modalities and exercise.  Promotes patient safety by participating in safety initiatives as requested and appropriately follows all safety and infection control measures pertaining to the general working environment.

Participates in performance improvement activities designed to identify and resolve problems affecting patient care outcomes and to improve quality of care.  Manages assigned caseload, informing site leadership of coverage needs and ability to cover; assists with coverage, based on department needs and regional needs.

Pursues professional growth through participation in continuing education courses, department in-services, and reading professional literature.  Orients new staff to clinical and department policies as requested. Participates in the evaluation process of co-workers by providing verbal or written feedback as requested.

May supervise occupational therapy assistants following all applicable state and local compliance requirements.  This includes delegating patients to assistive personnel while providing direction, recommendations regarding treatment and ongoing supervision while maintaining responsibility for patient plan of care and goals.  May directly supervise occupational therapy extenders (rehab aides/techs) in administering treatments to patients and will teach them appropriate techniques to perform with specific patients.  May supervisor occupational therapy students after completing one year of clinical experience.

Minimum Job Requirements

Education

Master’s Degree in Occupational Therapy from an accredited school or educational requirements commensurate with the date of graduation; maintains continuing education requirements as mandated by applicable state professional standards

Certification / Registration / License

Licensed Occupational Therapist in the State upon which you work. Basic Life Support (BLS) for Healthcare Providers (obtained within 90 days unless department leader has determined is not required) by American Heart Association (AHA)

Work Experience

No experience required

Knowledge / Skills / Abilities

Intermediate computer skills

Excellent communication, interpersonal, and organization skills

Demonstrated organization, decision-making, and problem-solving skills

Successfully completes all competency assessments/requirements pertaining to provision of patient care and consistent with site standards

Team members will maintain annual educational requirements for hospital-based certifications (e.g. DNV, CARF or others).

Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.  Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs.

Physical Requirements and Working Conditions

Must be able to sit, stand, walk, lift, and squat throughout the workday

Must be able to:

lift up to 50 lbs. from floor to waist.

lift up to 10 lbs. from waist to overhead.

lift and carry up to 40 lbs. at waist height a reasonable distance

Must be able to: 

push/pull with 30 lbs. of force.

perform a sliding transfer of 150 lbs. with a second person present

Position requires repetitive use of hands:

Simple grasping - 5-15 lbs. - 20% of the workday.

Pushing/pulling - up to 75-100 lbs. - 10% of the day

Fine manipulation of hands during massage and joint mobilization

Must have functional use of senses to allow for effective communication

Exposed to electrical and chemical hazards as well as blood and body fluids; therefore, must have ability to wear protective clothing as needed

Position may require travel; therefore, may be exposed to road and weather hazards

Operates all equipment necessary to perform the job

Preferred Job Requirements

Education

Certification / Registration / License

Experience

Knowledge / Skills / Abilities

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position.  Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Monday - Friday. No weekends.

Pay Range:

Major Responsibilities:

• Engages in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices. 
• Utilizes the nursing process to assess, plan, diagnose, implement, and evaluate nursing care, engaging patients and families through the continuum of care. 
• Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team to influence care outcomes. 
• Upholds and promotes a culture of safety. 
• Continuously evaluates patient, team, and unit outcomes, taking action as needed. 
• May administer medications, treatments, and therapies safely and according to clinical protocols and procedures. 
• Demonstrates effective communication, feedback, and conflict resolution, fostering team collaboration and appropriate delegation. 
• Pursues professional development, completes required education, and maintains certifications. 
• Adhere to the ANA Code of Ethics and practices ethical decision-making, respects interdisciplinary roles, and contributes to integrated, unbiased patient care. 
• Appropriate delegation to other Registered Nurses, Licensed Practical Nurses, and unlicensed assistive personnel (i.e., nurse aides, credentialed medical assistants, etc.). 
• Maintains accurate, timely EHR documentation. 
• May be required to float to other units, departments, care areas, or facilities within the designated service area to meet patient care needs. 
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. 

Minimum Job Requirements Education:

• Graduate of a Board of Nursing approved nursing education program. 

Certification / Registration / License:

• Basic Life Support (BLS). Additional education, training, certifications, or experience may be required based on specialty. 
• Active registered nurse (RN) multi-state compact and/or single-state license with privileges to practice in the state(s) where the RN is providing client nursing services 

Note: Licensed nurses practicing via telehealth/telenursing/virtual modalities are required to be licensed or hold the privilege to practice in the state(s) where the client(s) is/are located. Licensed nurses are responsible and accountable for knowing, understanding, and practicing in compliance with the laws, rules, regulations, and standards of practice of the state(s) where the client(s) is/are located. 

Experience:

• Typically requires 2 years of experience in clinical nursing. 

Knowledge / Skills / Abilities:

• Strong clinical judgment and critical thinking. 
• Time management, prioritization and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work in a fast-paced, dynamic environment. 
• Proficiency in operating computer functions (e.g., E-mail, electronic records, digital platforms etc.) clinical, aviation, maintenance, communications, and administrative departments.  

Physical Requirements and Working Conditions:

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. 
• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. 
• Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. 
• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. 
• Maneuver foot pedals on carts or machines. 
• Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. 
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. 
• Must be able to respond quickly to changes in patient and/or unit conditions. 
• Physical Abilities Testing may be required. 
• Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. 

Preferred Job Requirements Education:

• Bachelor of Science degree in Nursing (BSN) 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Day Shift RN 0630-1900

Pay Range:

Major Responsibilities:

• Engages in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices.
• Utilizes the nursing process to assess, plan, diagnose, implement, and evaluate nursing care, engaging patients and families through the continuum of care.
• Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team to influence care outcomes.
• Upholds and promotes a culture of safety.
• Continuously evaluates patient, team, and unit outcomes, taking action as needed.
• May administer medications, treatments, and therapies safely and according to clinical protocols and procedures.
• Demonstrates effective communication, feedback, and conflict resolution, fostering team collaboration and appropriate delegation.
• Pursues professional development, completes required education, and maintains certifications.
• Adhere to the ANA Code of Ethics and practices ethical decision-making, respects interdisciplinary roles, and contributes to integrated, unbiased patient care.
• Appropriate delegation to other Registered Nurses, Licensed Practical Nurses, and unlicensed assistive personnel (i.e., nurse aides, credentialed medical assistants, etc.).
• Maintains accurate, timely EHR documentation.
• May be required to float to other units, departments, care areas, or facilities within the designated service area to meet patient care needs.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards

Minimum Job Requirements 

Education

Graduate of a Board of Nursing approved nursing education program. 

Certification / Registration / License 

• Basic Life Support (BLS). Additional education, training, certifications, or experience may be required based on specialty. 
• Active registered nurse (RN) multi-state compact and/or single-state license with privileges to practice in the state(s) where the RN is providing client nursing services 

Note: Licensed nurses practicing via telehealth/telenursing/virtual modalities are required to be licensed or hold the privilege to practice in the state(s) where the client(s) is/are located. Licensed nurses are responsible and accountable for knowing, understanding, and practicing in compliance with the laws, rules, regulations, and standards of practice of the state(s) where the client(s) is/are located. 

Experience

Typically requires 1 year of experience in clinical nursing. 

Knowledge / Skills / Abilities 

• Strong clinical judgment and critical thinking. 
• Time management, prioritization and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work in a fast-paced, dynamic environment. 
• Proficiency in operating computer functions (e.g., E-mail, electronic records, digital platforms etc.) clinical, aviation, maintenance, communications, and administrative departments.  

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. 
• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. 
• Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. 
• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. 
• Maneuver foot pedals on carts or machines. 
• Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. 
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. 
• Must be able to respond quickly to changes in patient and/or unit conditions. 
• Physical Abilities Testing may be required. 
• Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. 

Preferred Job Requirements 

Education

Bachelor of Science degree in Nursing (BSN) 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Job Description:

You.

You bring your mind, body, heart, and spirit to your work as an Advanced Practice Provider in Family Medicine.

You put your patients first, and are generous with your thoughts and voice because you know your opinion matters.

You love what you do, and value having the support, resources, and advanced technology to practice at the top of your game.

You’re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.

Us.

Intermountain Health Medical Group is part of Intermountain Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. With locations throughout Colorado, Montana and Wyoming, we offer a wide variety of primary and specialty care services.

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage in addition to retirement savings plans. CME benefits, malpractice insurance coverage, and license reimbursement are also included as part of your employment benefits.

To help you begin your career with us, we are happy to currently offer up to a $10,000 sign-on incentive for qualified candidates.

We.

Together, we’ll improve the health of the people in the communities we serve.

We’ll honor each other’s dignity and surpass the standards we set.

We’ll encourage joy, demand safety and take pride in our integrity.

Your day.

As an Advanced Practice Provider in Family Medicine you’ll work with multiple other Physicians, and Advanced Practice Providers to provide top-notch care and patient experience. Throughout the day you’ll collaborate with several Medical Assistants, and PSRs.

East Crossroads, Aurora, CO

-M-F: 7 am - 5 pm

-Shared practice call

RVU and Quality incentives

Your experience.

We hire people, not words on paper. But we also expect excellence, which is why we require.

Minimum Qualifications:

• Current state license as a Physician Assistant or Advance Practice Registered Nurse (APRN).
• Certification as a Physician Assistant or Nurse Practitioner (Credentialing requirement).
• Eligible for State Controlled Substance License II through V.
• Eligible for Federal DEA Certificate II through V.
• BLS Certification for Healthcare Providers.
• Other certification as required (e.g. ACLS, PALS, TNCC, NRP).

Preferred Qualifications:

Master’s degree. Education must be obtained from an accredited institution. Degree will be verified.

Your next move.

Now that you know more about being an Advanced Practice Provider on our team we hope you’ll join us. At Intermountain Health you’ll reaffirm every day how much you love this work, and why you were called to it in the first place

Location:

East Crossroads Medical Office Building

Work City:

Aurora

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$57.33 - $88.47

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Job Description:

Phlebotomist I is responsible for accurate collection and handling of patient laboratory specimens for diagnostic testing according to established best practice in a manner that enhances patient and caregiver engagement.

Monday - Friday start time could vary between 7am-9am and you would work a full 8 hour shift at any of our 7 locations from Orem to Riverton.

Essential Functions

• Phlebotomist I is responsible for accurately collecting patient specimens for diagnostic testing while working in a professional medical environment. This position functions as part of a dynamic and engaging team with a workload that ranges from fast-paced hospital settings and high/low volume clinics. Caregivers in this role will gain valuable experience and knowledge to help prepare them for workplace and career advancement.

• The Phlebotomist I perform specimen collection using many different techniques such as venipuncture, capillary puncture, PIVO, and throat swab collections. These caregivers collect specimens from patients of various acuities, such as Outpatient, Emergency Department, and Inpatient – including newborns, patients in intensive care, and all other areas of the hospital. They are at the forefront of patient care and adhere to and enforce the standards for laboratory compliance and safety regulations.
• Adherence to personal protective requirements in inpatient and/or outpatient settings, including but not limited to gowns, gloves, lab coats, face shields, and masks.
• Intermountain Caregivers in this role will communicate procedures and instructions with patients and family members and demonstrate empathy during every interaction. They will also have opportunities for growth, developing skills such as:
• Patient registration
• Participation in CODE response teams
• Training and mentoring new staff
• Specimen Processing
• Participation in special projects
• Other laboratory responsibilities as required by site or assigned by the team or department leader.
• This position requires organizational skills, as well as the ability to navigate multiple computer systems, work well as a member of a team, and maintain a clean and safe work environment. Candidates applying for a phlebotomy role are resilient and can manage stressful situations professionally.

• Ability to take on-call shifts and participate in holiday rotations, according to department or facility needs.

Skills

• Communication
• Patient Care
• Phlebotomy
• Laboratory Operations
• Regulatory Requirements
• Computer Literacy
• Teamwork
• Working Independently

Qualifications

• BLS Required
• High School Diploma or equivalent, Preferred.
• Six months of phlebotomy experience, phlebotomy training or national certification as approved by manager/supervisor. Preferred.

Physical Requirements

• Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
• Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
• Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)
• May be expected to stand in a stationary position for an extended period of time.

• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

American Fork Specialty Clinic, Central Orem Clinic, Lehi Clinic, Rose Canyon Clinic, Saratoga Springs Clinic, Saratoga Springs ED

Work City:

Riverton

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.94 - $24.62

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Job Description:

Working with the department manager, the RN Charge Nurse provides leadership and clinical expertise on their respective shift and department. They coordinate unit resources to ensure appropriate staffing levels based on the unique needs of patients on the unit, both clinically and financially. They function as clinical support for staff and are a role model of competency and professionalism.

Shift: FT/Nights/ 2 years of ICU experience preferred.

Essential Functions

• Performs appropriate assessment of physical, social, and psychological status (including cognitive, communicative and developmental skills as appropriate).
• Seeks and evaluates information acquired from other members of interdisciplinary team: patient, family, physician, non-nursing disciplines, support staff, others.
• Uses assessment information and critical thinking skills to collaboratively develop individualized plan of care. Actively seeks patient, family, team, and physician involvement to develop plan of care including needed education.
• Collaboratively plans and prepares patients for further support needs once the current episode of care outcomes are met (i.e., teaching, referrals, and follow-up).
• Directs the interdisciplinary care team via delegation, coordination, and collaboration. Provides or delegates care consistent with plan of care, guidelines of care, and professional licensure provisions.
• Demonstrates the ability to set priorities and to coordinate and organize patient care delivery through managing time, supplies, and resources.
• Evaluates patient response to interventions through review of achievement of goals, clinical outcomes, and patient and family satisfaction. Revises plan of care as indicated and reassesses changes as appropriate.
• Demonstrates professional behavior. Ensures staff accountability to the same standards. Encourages nursing professionalism by coaching and developing others.
• Integrates legal and ethical standards into practice, complies with regulatory standards, practices within scope of licensure, provides accurate & timely documentation, and understands legal implications of care delivery.
• Estimates current and next shift staffing needs to deliver optimal patient care. Matches nurse skill levels with patient requirements.
• Manages premium pay and overtime efficiently for cost-effectiveness and allocates resources appropriately.
• Accountable for operational and clinical leadership of the unit or department including setting clear expectations and holding staff accountable for outcomes and behaviors.
• Mediates conflicts between staff, families, physicians, and other departments.
• Acts as a resource for setting clear expectations related to hourly rounds, communication boards, and joint bedside report.
• Guides others and initiates conversations using appropriate tools to resolve problems and to encourage accountability and professional growth.
• Supports and enforces Intermountain and unit policies and procedures to ensure safety, quality, compliance, and patient care.
• Activates chain of command, rapid response, or code alerts when appropriate to facilitate patient and staff safety.
• Actively participates in and facilitates continuous quality improvement in areas of clinical care, service experience, and operational effectiveness.
• Required to complete Charge Nurse training.

Skills

• Assessment
• Planning
• Implementation
• Evaluation
• Collaboration
• Leadership
• Communication

Minimum Qualifications

• Current license to practice as a Registered Nurse in state of practice. Valid compact licenses must be transferred to the state of practice within 60 days of the start of employment.
• Basic Life Support (BLS) certification for Healthcare Providers.
• Unit Specific Certification as required (i.e., ACLS, PALS, etc.).
• Experience in assigned clinical area.
• Mentoring experience.
• Bachelor’s degree in nursing (BSN) from an accredited institution (degree will be verified). Registered Nurses (RNs) hired or promoted into this role must obtain their Bachelor of Science in Nursing (BSN) within four years of their hire or promotion date. If there is an existing education agreement, that agreement will take precedence.

Preferred Qualifications

• One year of clinical nursing experience.

Physical Requirements

• Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
• Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
• Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)
• May be expected to stand in a stationary position for an extended period of time.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Intermountain Health Park City Hospital

Work City:

Park City

Work State:

Utah

Scheduled Weekly Hours:

36

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$41.20 - $62.17

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Job Description:

Manages the negotiation, execution, and maintenance of SelectHealth vendor contracts. Works with all levels of staff and management to administer the contract review process to ensure proper review, documentation, and signature. Manages centralized contract filing/maintenance and storage.

We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Virginia, Vermont, Washington.

Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings

Essential Functions

• Oversees the contract approval process, including coordination with the Legal Department. Assists management and other internal stakeholders in the development and amendment of standardized contracts. Understands and implements the legal standards expected in SelectHealth contracts. Drafts, reviews, and negotiates non-standard contracts.
• Assures compliance with government contracting standards for delegated functions for Medicare, Medicaid, and FEHB programs.
• Working knowledge of HIPAA standards required in SelectHealth vendor contracts.
• Provides training in the creation, development, negotiation, approval, execution, and maintenance of contracts and standards to SelectHealth caregivers.
• Coordinates contracting efforts with other Intermountain entities.

Skills

• Analytical
• Contract Principles
• Contract Negotiation
• Reading Comprehension
• Creative Thinker
• Project Management
• Complex Problem Solver
• Organization
• Relationship Management

Qualifications

Minimum Qualifications

• Bachelor’s degree, from an accredited institution which will be verified, in an applicable major.
• Five years of experience working with and analyzing contracts to gain a broad understanding of standard contract language.
• Intermediate experience with word processing and spreadsheet programs.
• Excellent writing, editing, verbal, and interpersonal communication skills.

Preferred Qualifications

• Master’s degree obtained through an accredited institution. Education is verified.
• Legal or paralegal experience.
• Seven year’s experience in working with and analyzing contracts
• Experience in contract management for an insurer, health care provider, pharmacy benefit manager, or pharmaceutical company.
• Excellent analytical, negotiation, problem solving, and organizational skills.
• Management experience.​

Physical Requirements

• Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

Location:

SelectHealth - Murray

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$44.99 - $69.44

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Job Description:

The Lab Support Assistant functions as part of a dynamic and engaging laboratory team in a professional setting. This caregiver is an experienced Laboratory Assistant who may act as a Team Lead or Primary Trainer and serves as a resource to other caregivers, clinicians, and patients. The Laboratory Support Assistant may be responsible for heading special projects, to include research, continuous improvement, and product evaluations. This position spends a significant amount of time performing laboratory testing where allowed by regulatory agencies. Caregivers in this role will gain valuable experience and knowledge to help prepare them for workplace and career advancement.

This role is an experienced Lab Assistant, with advanced knowledge of specimen processing, phlebotomy, and laboratory testing in the clinical and/or pathology areas of the lab.

What does it mean to be a caregiver with Intermountain? Check outthis videoand learn more and discover the “Power of We.”

Job Specifics:

• Benefits Eligible: Yes
• Shift Details: Overnights, 7 on/7 off

Essential Functions:

• Advanced knowledge of Electronic Medical Record and/or Laboratory Information System to place orders, receive specimens, route specimens, track specimens, store specimens, label specimens using the appropriate policy and procedure, and query test results. This may also include researching and resolving problems.
• Maintains competency and performs waived and/or moderately complex diagnostic testing in areas such as Chemistry, Hematology, Coagulation, Urinalysis, Microbiology, and Molecular Diagnostics. This may also include instrument maintenance, quality control, and result troubleshooting.
• Provides clerical, administrative, and customer service support to the department. Answers phones and provides information to nursing floor and physicians, office staff, couriers and patients. Dispatch of couriers, as required.
• Compassionately communicates procedures and instructions with patients, family members, and other caregivers and demonstrates empathy during every interaction. The Lab Support Assistant may be responsible for deescalating stressful situations calmly and respectfully.
• Monitors and maintains supply inventory. May track usage and place orders.
• Responsible for training and orientation of new caregivers.
• Assists in schedule management, daily caregiver assignments, and shift coverage.
• Leads process improvement initiatives within the laboratory. May assist in improvement efforts outside of the laboratory.

Skills:

• Computer Literacy
• Technical Writing
• Communication
• Patient Care
• Laboratory Operations
• Regulatory Requirements
• Laboratory Testing Procedures
• Performance Improvement

Minimum Qualifications:

• High School Diploma or equivalent is required.
• Demonstrated prior experience in clinical or pathology lab assistant role.

Preferred Qualifications:

• Experience teaching Laboratory testing concepts to others.
• Customer service experience. Laboratory testing experience.
• ASCP Lab Assistant Certification

Physical Requirements:

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehs.

Location:

Good Samaritan Hospital

Work City:

Lafayette

Work State:

Colorado

Scheduled Weekly Hours:

36

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$20.07 - $28.59

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Job Description:

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.

Grand Junction Neurology Clinic

Essential Functions.

• Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
• Documents all phone calls accurately and completely in the electronic medical record (EMR).
• Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
• Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
• Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
• Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
• Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.

Skills

• Professional Etiquette
• Adaptability
• Computer Literacy
• Payment Handling
• Critical Thinking
• Confidentiality
• Collaboration
• Time Management
• Problem Solving

Minimum Qualifications

• Six months of customer service experience involving interactions with customers.
• Demonstrated basic computer skills involving word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
• Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

Preferred Qualifications

• One year of customer service experience involving interactions with customers in person and by phone.
• Billing and collections experience.
• Computer literacy in using electronic medical records (EMR) systems and other relevant software.
• High school diploma or GED preferred.
• Multilingual

Physical Requirements

• Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• Position may require standing for long periods of time, lifting supplies
• May assist patients into/out of the clinic.

Location:

Grand Junction Neurology Clinic

Work City:

Grand Junction

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.31 - $23.80

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

No on-call, no weekends, no holidays 

Flexibility to stay later based on patient visit and lab schedules.

This position will provide coverage at multiple locations in Crystal Lake, Barrington and Libertyville, Illinois.

Pay Range:

*****ONSITE POSITION*****

Major Responsibilities:

• Performs clinical and administrative coordination of sponsored clinical trials, research protocols/projects, and biospecimen collection studies, as applicable. Provides guidance to physicians, clinical staff and research team members.
• Coordinates assigned research studies in collaboration with other team members and key stakeholders, including but not limited to; study start-up, review of study CTA/budget/CTMS, IRB submissions, recruitment, screening, and enrollment of research subjects, development of mechanisms to maximize subject adherence to the research protocol, maintain source documentation, data collection (i.e. development, completion and submission of case report forms (EDC), study drug/device accountability, monitoring of subjects, AE/SAE reporting, study close out, and facilitates quality assurance inspections and audits. Acts as a liaison between sponsor and investigators and as the primary protocol/project contact for team members and clinical staff.
• Plans, develops and implements educational plans to disseminate protocol/project information with research staff, investigators and clinical staff. Reviews protocol amendments and updates, research related orders (in collaboration with Investigational Drug Services), and study-specific workflows.
• Ensures that laboratory requirements are being met for specimen procurement, proper collection, processing and shipment of specimens.
• Serves as Primary Research Coordinator on studies across multiple sites guiding research team members involved in the study and coordinates and tracks research activities across sites.
• Coaches and mentors research team members and other personnel. Assist with implementation of educational training plans including orientation.
• Maintains competency in research computer applications Attends and participates in educational programs, meetings, and assigned committees.
• Licensed nurses will utilize advanced assessment skills to identify patient care problems, provide professional nursing care to research patients and support Research Coordinators in performing nursing activities as needed.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• Bachelor's Degree in Biology, or
• Bachelor's Degree in Health Science, or
• Bachelor's Degree (or equivalent knowledge) in Nursing or related field.

Experience Required:

• Typically requires 2 years of experience in Research.

Knowledge, Skills & Abilities Required:

• Knowledge of Good Clinical Practices, International Conference of Harmonization, FDA Guidance documents, Department of Health and Human Services regulations, standard operating procedures.
• Ability to successfully conduct and manage a research study.
• Ability to mentor team members and to prepare training plans.
• Excellent verbal and written communication skills, organizational and time management skills with ability to work under pressure and meet deadlines. Ability to problem solve and work independently with a high degree of accuracy and attention to detail.
• Must be able to establish a good rapport with patients, investigators and sponsors.
• Competency in using Electronic Medical Record (EMR), Microsoft Office Suite, and other computerized programs

Physical Requirements and Working Conditions:

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders and twist throughout shift.
• Must have functional sight and hearing.
• Ability to function in a latex environment.
• May be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids on a continuous basis; therefore, protective clothing (i.e., gown, mask, goggles, gloves, etc.) must be worn as necessary.
• Exposed to a normal office environment.
• Operates all equipment necessary to perform the job.
• Position may require travel among sites and therefore there is exposure to road and weather conditions.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

#WFUSM

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Job Description:

Full Time, Night Shift Position

The Registered Nurse (RN) is a professional caregiver who assumes responsibility and accountability for assessing, planning, implementing, and evaluating the care of patients. The staff RN utilizes the nursing process by use of technology, therapeutic intervention, evidence-based practice and coordination of care with other health team members.

Essential Functions

• Assess: Performs appropriate assessment of physical, social, and psychological status (including cognitive, communicative, and developmental skills as appropriate). Seeks and evaluates information acquired from other members of interdisciplinary team: patient, family, physician, non-nursing disciplines, support staff, others.
• Plan: Uses assessment information and critical thinking skills to collaboratively develop individualized plan of care. Actively seeks patient, family, team, and physician involvement to develop plan of care including needed education. Collaboratively plans and prepares patients for further support needs once the current episode of care outcomes are met (i.e., teaching, referrals, and follow-up).
• Implement: Directs the interdisciplinary care team via delegation, coordination, and collaboration as appropriate. Provides or delegates care consistent with plan of care, guidelines of care and professional licensure provisions. Demonstrates the ability to set priorities and to coordinate and organize patient care delivery through effectively managing time, supplies, and resources.
• Evaluate: Evaluates patient response to interventions through review of achievement of goals, clinical outcomes, patient, and family satisfaction. Revises plan of care as indicated and reassesses changes as appropriate.
• Professionalism: Promotes nursing profession and participate in development of others. Integrates legal and ethical standards into practice, complies with regulatory standards, practices within scope of licensure, provides accurate & timely documentation, and understands legal implications of care delivery.

Skills

• Patient Care Delivery
• Nursing Fundamentals
• Interdisciplinary Teams
• Documentations
• Professional Etiquette
• Accountability
• Patient Care Coordination
• Communication
• Patient Evaluation
• Critical Thinking

Minimum Qualifications

• Current license to practice as a Registered Nurse in state of practice. Valid compact licenses must be transferred to the state of practice within 60 days of the start of employment.
• RNs with less than 12 months of experience must obtain their Bachelor of Science in Nursing (BSN) within four (4) years of their hire date.
• Basic Life Support Certification (BLS) for healthcare providers.

Preferred Qualifications

• Bachelor's degree in nursing (BSN). Education must be obtained from an accredited institution. Degree will be verified.

* Bachelor of Science in Nursing (BSN) is required as of the job description's last update on 4/27/2025. Employees hired or promoted prior to this date will be held to the minimum requirements that were in place at the time of their promotion or hire.

Physical Requirements

• Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
• Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
• Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)
• May be expected to stand in a stationary position for an extended period of time.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Good Samaritan Hospital

Work City:

Lafayette

Work State:

Colorado

Scheduled Weekly Hours:

36

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$37.45 - $57.29

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Job Description:

Part Time, Day Shift Position

The Registered Nurse (RN) is a professional caregiver who assumes responsibility and accountability for assessing, planning, implementing, and evaluating the care of patients. The staff RN utilizes the nursing process by use of technology, therapeutic intervention, evidence-based practice and coordination of care with other health team members.

Essential Functions

• Assess: Performs appropriate assessment of physical, social, and psychological status (including cognitive, communicative, and developmental skills as appropriate). Seeks and evaluates information acquired from other members of interdisciplinary team: patient, family, physician, non-nursing disciplines, support staff, others.
• Plan: Uses assessment information and critical thinking skills to collaboratively develop individualized plan of care. Actively seeks patient, family, team, and physician involvement to develop plan of care including needed education. Collaboratively plans and prepares patients for further support needs once the current episode of care outcomes are met (i.e., teaching, referrals, and follow-up).
• Implement: Directs the interdisciplinary care team via delegation, coordination, and collaboration as appropriate. Provides or delegates care consistent with plan of care, guidelines of care and professional licensure provisions. Demonstrates the ability to set priorities and to coordinate and organize patient care delivery through effectively managing time, supplies, and resources.
• Evaluate: Evaluates patient response to interventions through review of achievement of goals, clinical outcomes, patient, and family satisfaction. Revises plan of care as indicated and reassesses changes as appropriate.
• Professionalism: Promotes nursing profession and participate in development of others. Integrates legal and ethical standards into practice, complies with regulatory standards, practices within scope of licensure, provides accurate & timely documentation, and understands legal implications of care delivery.

Skills

• Patient Care Delivery
• Nursing Fundamentals
• Interdisciplinary Teams
• Documentations
• Professional Etiquette
• Accountability
• Patient Care Coordination
• Communication
• Patient Evaluation
• Critical Thinking

Minimum Qualifications

• Current license to practice as a Registered Nurse in state of practice. Valid compact licenses must be transferred to the state of practice within 60 days of the start of employment.
• RNs with less than 12 months of experience must obtain their Bachelor of Science in Nursing (BSN) within four (4) years of their hire date.
• Basic Life Support Certification (BLS) for healthcare providers.

Preferred Qualifications

• Bachelor's degree in nursing (BSN). Education must be obtained from an accredited institution. Degree will be verified.

* Bachelor of Science in Nursing (BSN) is required as of the job description's last update on 4/27/2025. Employees hired or promoted prior to this date will be held to the minimum requirements that were in place at the time of their promotion or hire.

Physical Requirements

• Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
• Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
• Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)
• May be expected to stand in a stationary position for an extended period of time.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Good Samaritan Hospital

Work City:

Lafayette

Work State:

Colorado

Scheduled Weekly Hours:

24

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$37.45 - $57.29

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Employment Type:

Shift:

Description:

ABOUT TRINITY HEALTH OAKLAND HOSPITAL 

Trinity Oakland Hospital is a 497-bed community teaching hospital, level II trauma center and longtime leader in health care in Oakland County. We provide comprehensive care including cardiovascular, stroke, orthopedics, obstetrics, gynecology and cancer care. The hospital has been a leading provider of the most advanced medical care for more than 90 years. As part of Trinity Health, we have received numerous local and national awards in recognition of our leadership, quality outcomes and clinical excellence. 

Click Here to learn more about Trinity Health. 

Click Here to learn more about the benefits, culture and career development opportunities available to you at Trinity Health. 

BENEFITS AVAILABLE TO YOU AS A COLLEAGUE OF TRINITY 

• Competitive compensation 

• Full benefits package including Medical, Dental, Vision, PTO, and more! Effective Day 1 of Employment - No Waiting Period! 

• Retirement savings plan with employer match and contributions Opportunity for growth and advancement throughout  

• Trinity Health Tuition Reimbursement 

Free parking in proximity to your workplace 
 

POSITION PURPOSE 

The Patient Support Technician functions as a collaborative member of the health care team in partnership with and under supervision of the Registered Nurse utilizing principles of Relationship-Based Care, performs direct patient care to a specific group of patients and coordinates activities which relate to the flow of unit processes.  Actively supports the activities of the unit based shared governance council.  Promotes organizational commitment and excellence in patient care experience. 

ESSENTIAL FUNCTIONS 

Demonstrates principles of Relationship-based Care to cultivate and maintain therapeutic relationships as a means to optimal healing and collegial functioning as an interdisciplinary care team member. 

Provides patient care that reflects respect for patients' rights, dignity, values, culture preferences, and expressed needs and attention to providing comfort, relieving pain, and alleviating anxiety. 

Provides basic bedside care and selected procedures under the direction and supervision of the Registered Nurse. Including but not limited to: venipuncture, 12 lead EKG, basic blood glucose collection and monitoring, respiratory care (i.e. Cough and deep breathing, incentive spirometry, pulse oximetry, oxygen setup, hand held nebulizer), dressing changes, collection of vital signs, recognition of life-threatening conditions with initial responses and reporting, emptying and measuring drainage equipment. 

Performs activities of daily living (ADL) appropriate to the patient's condition under the direction of and supervision of the Registered Nurse. 

Initiates and maintains patient medical records. 

Manages communication for the unit including placing and receiving calls from physicians, other departments, and visitors. 

Maintains an accurate patient roster/census and available ready beds. 

Assists with the provision of patient education under the direction of the Registered Nurse. 

Integrates principles of the Personal.Connected.Journey and demonstrates Trinity Health Guiding Behaviors to provide excellent care of self, patients, and care team members. 

Performs basic nutritional support to patients such as bed set up, assistance with feeding, and collection and documentation of intake and calorie count as appropriate. 

Takes personal accountability to seek out experiences in order to maintain skills and competence. 

Seeks and incorporates feedback concerning improvement in one's own practice, including participation in self-appraisal. 

Assists with the admission process by collecting selected assessment data, applying necessary equipment, labeling patient's clothes and belongings, informing patient/family of unit routines, etc. 

Provides individualized care consistent with the plan of care under the direction and supervision of the Registered Nurse. 

Actively engages and participates in unit-based and other committees and indicatives that promote patient and workplace safety, optimal patient outcomes, and satisfaction. 

Reports changes in patient condition to the Registered Nurse in a timely manner. 

Demonstrates proper body mechanics in performing role. 

Performs other various duties as assigned and needed. These duties may vary depending upon the unit, patient type and need, number and complexity of treatment provided. Additional duties may also include nonclinical duties consistent with meeting the needs of the patient and care team. 

Demonstrates and actively promotes an understanding and commitment to the mission of Trinity Health Oakland through performing behaviors consistent with the Trinity Health Values. 

Maintains a working knowledge of applicable Federal, State, and Local laws and regulations, the Trinity Health Organizational Integrity Program, including the Standards of Conduct, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. 

Supports and conducts one's self in a manner consistent with customer service expectations. 

In accordance with unit or departmental practice, determines that appropriate charges have been entered for the correct patient, encounter, date/time of service, with any required modifiers.  Make corrections as needed per charge capture policy/practice. 

In accordance with unit or departmental practice, actively participates in on-going education and communication regarding revenue management. 

In accordance with unit or departmental practice, assists with tracking and monitoring of equipment assigned to the unit.  Requests services for maintaining equipment as needed. 

In accordance with unit or departmental practice, proficient with the electronic health records for documentation, assessment, and care management, performing these activities concurrently with provision of care throughout the shift. 

MINIMUM QUALIFICATIONS 

Experience: Preferably at least one of the following:  

• 6 months direct patient care experience within past 5 years.   

• Completion of one Medical/Surgical clinical rotation in a nursing educational program.   

• Completion of a "Patient Care Technician" program that requires successful completion of an externship in an acute care facility. 

• Previous Health Unit Coordinator/Unit Secretary working experience. 

Education:  Graduation from an accredited high school or GED program or equivalent. 

• Completion of one of the following preferred:   

1. Certification program which requires a Medical/Surgical rotation.  

2. Emergency Medical Technician (EMT).  

3. Equivalent work experience as defined in Section D. 

Licensure/Certification: 

• If EMT - current licensure in State of Michigan. 

• Current Basic Life Support (BLS) certification through American Heart Association.    

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS 

Maintains appropriate skill level through completion of required hospital and unit based education offerings. 

In a typical day, the colleague may sit for 25%, stand for 25%, and walk for 50% of the day. 

Working in the patient care environment may result in exposure to communicable diseases and hazardous substances. 

Working weekends and holidays is necessary to meet staffing needs. Work in other units and shifts may be assigned as necessary to also meet staffing requirements. 

Associate's position requires occasional (5-10% of work time) squatting, crawling, crouching, kneeling, and balancing, frequent bending/stooping, and reaching above shoulder level, pushing/pulling. 

Position requires the use of hands for simple and firm grasping and fine manipulating. 

Position may require frequent lifting and carrying of patients/equipment other not to exceed 51 pounds. Associates will not lift items/patients exceeding 35 pounds from the floor. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

POSITION SUMMARY:

The Patient Access Representative -front-end, works directly with patients, family, and various hospital staff to ensure that Patients are taken care of while on their journey with SJH. Patient Access functions consist of but not limited to Desk registration, bedside registration, pre-registration and floating to areas within Patient Access dept to assist as need directed by management. In all locations, the Patient Access will ensure that accounts are financial secure, meaning collecting demographics, insurance information, reviewing financial responsibilities consisting of co-pays, past due balances, and estimates.

Job Responsibilities:

• Admitting/Checking patients on both Emergency and Comprehensive Psychiatric ED boards (CPEP)

• Ensuring proper documentation with charts/patient (bracelet and labels)

• Staying updated on workflows for designated task

• Follow patient identification protocols   

• Appropriately documenting in charts

• Closing out cash drawers

  • Maintaining appropriate cash in petty cash drawer

• Scheduling walk-in imaging, TDAP, Bilirubin (newborn test) appointments

• Floorwork Registration

• Floating to with other Patient Access locations (cross training)

• Maintaining Healthstreams courses

• Maintaining all insurance sign ons are updated

• Stay up to date on emails and Teams post, policy and procedures

• Standouts

• Point of service Cash collections (estimates, co-pays, past due balances)

• Direct Admits/Transfers

• Documenting accounts (what did rep do with account, using smart phrases, follow-ups if needed)

• Maintain assigned WQs

• Knowledge on EPIC (maintaining updated knowledge)

• Escalating accounts that are not financially secure to appropriate leadership (ex: inactive coverage, self-pay, authorizations not completed)

• Assessing equipment is working properly (ex: Scanner, CC machine, Palm Scanner, and camera) and doing monthly audits on credit card machines.

• Maintain 90% on monthly Audit score

• Attend mandatory Spring and Autumn Training

Additional responsibilities:

• Demonstrates knowledge and competency in the operation and maintenance of equipment within the work area, i.e. printers, copiers, faxes, etc.

• Adheres to established network policy and procedures related to job functions.

• Performs data entry with a working knowledge of the unit specific computer systems, EPIC, Peoplesoft, Midas, etc.

• Demonstrates accuracy when performing the primary job function.

• Abides by established Personnel Policies and Procedures.

• Has knowledge of HIPAA rules and regulations and abides by the same.

• Professional and Staff Development:

  • Participates and or assists with the orientation of new or existing staff.

  • Participates in Staff and Employee meetings/Huddles

  • Participates in voluntary and required in-service and education programs.

  • Participates in Performance Improvement by identifying areas needing
    improvement.

• Obtain HFMA certification within a year of hire date.

Displays Commitment to the Hospital Mission:

· Observes customer service standards.
· Demonstrates excellent communication skills.
· Understands/applies a team concept.
· Adheres to hospital confidentiality statement.
· Demonstrates a knowledge and understanding of National Patient Safety Goals.

Mission Statement:

We, St Joseph’s Health, and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Vision:

To be world-renowned for passionate patient care and outstanding clinical outcomes.

Core Values:

In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are.

EDUCATION and TRAINING:

• Bachelors or AAS degree is a plus. High school graduate a must with at least 2 to 3 years progressive experience in the field.

• Advanced degree is a plus/requirement depending on specific service needs and or requirements. Ideally the candidate will have some supervisory experience.

• Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.

SPECIAL EQUIPTMENT, SKILLS OR OTHER REQUIREMENTS:

• Proficient in the Patient Access Template within EPIC

• Complete CPI (Crisis Prevention Intervention) Training

• Strong written and oral communication skills. Strong interpersonal skills. Broad based knowledge or related regulatory compliance requirements.

• Competent in basic computer skills

• Participatory management, team building, motivational, and administrative skills welcomed but not required.

• Critical thinking

WORK ENVIRONMENT AND HAZARDS:
 

Exposure Class I and II, service specific. Limited exposure to blood, body fluids, excretions or secretions (II). Routine or potential exposure to blood, body fluids excretions or secretions (I).

PHYSICAL DEMANDS:
Sedentary work: standing, walking and sitting for prolonged periods of time.

Pay Range: $18.46 - 24.86

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Shift:

Description:

POSITION SUMMARY:
The Patient Access Representative -front-end, works directly with patients, family, and various hospital staff to ensure that Patients are taken care of while on their journey with SJH. Patient Access functions consist of but not limited to Desk registration, bedside registration, pre-registration and floating to areas within Patient Access dept to assist as need directed by management. In all locations, the Patient Access will ensure that accounts are financially secure, meaning collecting demographics, insurance information, reviewing financial responsibilities consisting of co-pays, past due balances, and estimates.

Job Responsibilities:

• Admitting/Checking patients on both Emergency and Comprehensive Psychiatric ED boards (CPEP)

• Ensuring proper documentation with charts/patient (bracelet and labels)

• Staying updated on workflows for designated task

• Follow patient identification protocols   

• Appropriately documenting in charts

• Closing out cash drawers

  • Maintaining appropriate cash in petty cash drawer

• Scheduling walk-in imaging, TDAP, Bilirubin (newborn test) appointments

• Floorwork Registration

• Floating to with other Patient Access locations (cross training)

• Maintaining Healthstreams courses

• Maintaining all insurance sign ons are updated

• Stay up to date on emails and Teams post, policy and procedures

• Standouts

• Point of service Cash collections (estimates, co-pays, past due balances)

• Direct Admits/Transfers

• Documenting accounts (what did rep do with account, using smart phrases, follow-ups if needed)

• Maintain assigned WQs

• Knowledge on EPIC (maintaining updated knowledge)

• Escalating accounts that are not financially secure to appropriate leadership (ex: inactive coverage, self-pay, authorizations not completed)

• Assessing equipment is working properly (ex: Scanner, CC machine, Palm Scanner, and camera) and doing monthly audits on credit card machines.

• Maintain 90% on monthly Audit score

• Attend mandatory Spring and Autumn Training

Additional responsibilities:

• Demonstrates knowledge and competency in the operation and maintenance of equipment within the work area, i.e. printers, copiers, faxes, etc.

• Adheres to established network policy and procedures related to job functions.

• Performs data entry with a working knowledge of the unit specific computer systems, EPIC, Peoplesoft, Midas, etc.

• Demonstrates accuracy when performing the primary job function.

• Abides by established Personnel Policies and Procedures.

• Has knowledge of HIPAA rules and regulations and abides by the same.

• Professional and Staff Development:

  • Participates and or assists with the orientation of new or existing staff.

  • Participates in Staff and Employee meetings/Huddles

  • Participates in voluntary and required in-service and education programs.

  • Participates in Performance Improvement by identifying areas needing
    improvement.

• Obtain HFMA certification within a year of hire date.

Displays Commitment to the Hospital Mission:

· Observes customer service standards.
· Demonstrates excellent communication skills.
· Understands/applies a team concept.
· Adheres to hospital confidentiality statement.
· Demonstrates a knowledge and understanding of National Patient Safety Goals.

EDUCATION and TRAINING:
 

• Bachelors or AAS degree is a plus. High school graduate a must with at least 2 to 3 years progressive experience in the field.

• Advanced degree is a plus/requirement depending on specific service needs and or requirements. Ideally the candidate will have some supervisory experience.

• Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.

SPECIAL EQUIPTMENT, SKILLS OR OTHER REQUIREMENTS:

• Proficient in the Patient Access Template within EPIC

• Complete CPI (Crisis Prevention Intervention) Training

• Strong written and oral communication skills. Strong interpersonal skills. Broad based knowledge or related regulatory compliance requirements.

• Competent in basic computer skills

• Participatory management, team building, motivational, and administrative skills welcomed but not required.

• Critical thinking

Mission Statement:

We, St Joseph’s Health, and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Vision:

To be world-renowned for passionate patient care and outstanding clinical outcomes.

Core Values:

In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are.

WORK ENVIRONMENT AND HAZARDS:
 

Exposure Class I and II, service specific. Limited exposure to blood, body fluids, excretions or secretions (II). Routine or potential exposure to blood, body fluids excretions or secretions (I).

PHYSICAL DEMANDS:
Sedentary work: standing, walking and sitting for prolonged periods of time.

Pay Range: $18.46 - 24.86

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Every other weekend, every other holiday

Pay Range:

Major Responsibilities:

• Uses the nursing process to assess the needs of the patient, plan and implement individualized interventions and evaluate the effectiveness of the plan of care. Includes the patient and family in planning and implementing care and develops and maintains a therapeutic relationship throughout the healthcare continuum.
• Anticipates and recognizes significant changes in the patient’s condition, status, and need for care. Provides ongoing assessment of the patient and takes appropriate actions when changes occur. Anticipates and alters the plan of care as needed, mobilizes appropriate resources, and collaborates with other health care team members to coordinate patient centered care.
• Implements strategies to reduce patient risk and increase patient safety. Assesses patient and family readiness to learn and individualizes the approach as necessary. Works collaboratively to develop strategies to meet the learning needs of the patient and family.
• Actively coordinates the discharge plan utilizing an interdisciplinary approach. Applies evidence-based practice to deliver patient care. Consistently incorporates nursing and regulatory standards of care into practice.
• Provides ongoing evaluation of patient, team, and unit outcomes and is empowered to take appropriate action when changes are needed. Supports shared governance activities and initiatives to improve processes and patient outcomes.
• Demonstrates effective communication, feedback, and conflict resolution skills. Promotes collaboration among healthcare team members. Assumes a leadership role in the care team and delegates appropriately to unlicensed personnel.
• Promotes a culture of safety through identifying threats to patient safety and intervening to prevent patient harm. Reports patient safety events and near misses in a timely manner. Seeks to identify potential safety issues and assists in the implementation of corrective actions.
• Applies ethical decision making, demonstrates respect and understanding for peers, and other clinical disciplines. Participates as an effective member of the patient care team to formulate an integrated, unbiased, individualized approach to care.
• Participates in quality/process improvement initiatives to improve the functions of the department and the patient care experience.
• Participates in professional activities which contribute to personal professional development and the development of others. Seeks opportunities to be taught, coached, and mentored. Attends required meetings/educational programs and completes annual competencies in a timely manner.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Registered Nurse license issued by the state in which the team member practices, and
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA).

Education Required:

• Completion of an accredited or approved program in Nursing.

Experience Required:

• Typically requires 1 year of experience in clinical nursing.

Knowledge, Skills & Abilities Required:

• Demonstrates progression to provide holistic patient care and the ability to view clinical situations from a patient and family focus.
• Demonstrates progression to recognize situational changes that require unplanned or unanticipated interventions, and responds to situations with confidence, timeliness and flexibility.
• Proficient computer skills, use of electronic mail and electronic medical records systems.
• Excellent communication (written and verbal), listening and interpersonal skills.
• Demonstrates human relation skills with the ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians. Ability to take initiative and work collaboratively with others.
• Demonstrated ability to effectively make critical, independent decisions.
• Excellent organization, prioritization and problem-solving skills.
• Demonstrates time management skills with an ability to multi-task and prioritize in an environment with frequent interruptions.
• Demonstrates coordination, collaboration, delegation and team building skills.

Certification Addendum:

• Team members will maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others)

Physical Requirements and Working Conditions:

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
• Must be able to:
• lift up to 50 lbs. from floor to waist.
• lift up to 20 lbs. over the head.
• carry up to 40 lbs. a reasonable distance.
• Must be able to:
• push/pull with 30 lbs. of force.
• perform a sliding transfer of 150 lbs. with a second person present.
• Position requires use of foot pedals on carts or machines.
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.
• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation