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Nursing careers are better at Banner Health. We’ve built smarter processes to help nurses focus on what really matters. If you want to make a difference in people’s lives - this could be the opportunity you’ve been waiting for.

The Banner Heart Hospital Perianesthesia unit encompasses both the PreOp and PACU units. These units are cross trained to support each other and are integral to the operations of the CVOR. This multi-skilled staff assist surgeons and anesthesiologists in the care of patients preparing and recovering for a variety of Cardiac and Vascular surgeries.

SHIFT DETAILS

Employment Type: Part time

Hours per Week: 24 HRS

Shift: 2 /12-hour shifts

Schedule: Days M-F, varied.

On-Call: Yes. Holidays on a rotation.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. 

If you are a New Graduate Nurse with less than 12 months of experience, please visit the main job search page and under the Job Type filter, select New Nurse Experience.

POSITION SUMMARY
This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients.

CORE FUNCTIONS
1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy.

2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status.

3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided.

4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching.

5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient's response to treatment. Notes physician orders accurately and in a timely manner.

6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate.

7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations.

8. In some roles, this position may supervise staff and work flow of the department.

9.Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS
This position requires graduation from an accredited nursing program, including an Associate's, Bachelor's, or Master's degree in Nursing, or the completion of a specialized nursing diploma program that includes at least two years of specialized training and/or experience.

Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.

Relates throughout the interview process the experience, training and education needed to perform the job. Experience in the clinical area for which he or she is applying is desired. Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting.

In a Home Health setting, team members must be able to operate personal vehicle and possess a valid driver's license. Auto insurance coverage is also required to be active and maintained.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
Bachelor's degree preferred. Professional certification preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Department Name:

Work Shift:

Job Category:

The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. If you’re ready to change lives, we want to hear from you!

As a Health Partner, you will serve as a trusted resource and advocate for Banner Aetna members, providing personalized outreach and support to improve health outcomes and overall well-being. Through targeted outreach efforts, you will proactively engage members who may benefit from additional assistance, including those recently discharged from the hospital or identified as needing case management support. Using motivational interviewing techniques, you will build meaningful relationships with members, assess their needs, connect them with appropriate resources, and help them navigate their healthcare journey. This role requires a highly self-motivated individual who can independently manage and grow a caseload, prioritize member needs, and collaborate with care teams to ensure members receive timely, coordinated care and support.

This position is hybrid in the Phoenix metro area. Your schedule will be Monday-Friday 8:00AM-5:00PM. CANDIDATES MUST BE WILLING TO TRAVEL THROUGHOUT THE GREATER PHOENIX AREA 2-3 TIMES A MONTH. CANDIDATES MUST RESIDE IN ARIZONA TO BE CONSIDERED FOR THIS ROLE.

POSITION SUMMARY
This position will be responsible to manage members with high risk, chronic complex conditions, rising risk, and acute conditions in the delegated populations. The Health Partner will be the main point of contact for members and providers across care settings. The aim is to better manage members in a home-based setting providing a variety of support functions which contribute to the overall improvement in members’ healthcare quality of life as well as efficient use of resources. Engages the appropriate resources within the multidisciplinary team to achieve optimal results for the member, family, and care givers. This position provides comprehensive care coordination for members as assigned. This position ensures adherence to the plan of care and develops, implements, monitors, and documents the utilization of resources and progress of the member through their care, facilitating options and services to meet the members’ health care needs.

CORE FUNCTIONS
1. Manages individual patients across the health care continuum (longitudinal support) to achieve the optimal clinical, financial, operational, and satisfaction outcomes. Coaches members regularly regarding disease related symptom management. Advises members on lifestyle choices to improve prognosis and overall health. Provides patient monitoring, education, and supports patient care plan adherence.

2. Provides self-management support. Including, but not limited to; using checklists and escalating as prescribed by protocols, promoting healthy behaviors, imparting problem-solving skills, and assisting with the emotional impact of chronic illness, providing regular follow up and encouraging members to be active participants in their care.

3. Applies the skills of motivational interviewing to promote the above lifestyle changes and member enrollment and participation in case management programs Provides emotional support by showing interest, inquiring about emotional issues, showing compassion, and teaching compassion.

4. Establishes and promotes a collaborative relationship with physicians, payers, and other members of the health care team. Collects and communicates pertinent, timely information to payers and others to fulfill utilization and regulatory requirements. Bridges gaps between the member and the clinical team including but not limited to following up with members, asking about needs and obstacles, and addressing health literacy, cultural issues, and social-class barriers.

5. Meets and accompanies the member and family to their initial appointments and/or conducts in-home assessments based on members’ needs. Assists members in navigating the health care system by connecting resources, facilitating support, and empowering the member.

6. Educates internal members of the health care team on case management and managed care concepts. Facilitates integration of concepts into daily practice. Interacts with all levels of staff in a variety of departments, physicians, payers, members, families, and external contacts, such as employees of other health care institutions, community providers, and agencies, concerning the health care and case management needs of the member. Interacts with other health care providers in numerous settings to report and ask for or clarify information. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the member and family to changes in health status.

7. Contributes to society through activities that lead to excellent member outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national social worker and case management quality indicators and outcomes. Such activities may include participating in professional organizations.

8. Provides assessment and interventions in scope of practice based on the best evidence available and may participate in research activities within clinical /case manager practice. Participates in unit or facility- based workgroups. Interacts and participates in the education, role development, and orientation of facility personnel, members, students, families, and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate.

9. Completes assessment and reassessments according to member need and as outlined in policy and according to accreditation standards. Documents assessment, planning, implementation, and evaluation in the patient member record. Documentation is legible, timely, and in accordance with policy. Documentation reflects objective/subjective data, interventions, education, care coordination, and member's progress to plan of care.

MINIMUM QUALIFICATIONS

Requires a master’s degree in social work or related degree. Must possess knowledge of managing and coordinating care for members with chronic complex disease processes as normally obtained with two or more years of experience related to complex conditions in the acute care setting, behavioral health, and/or case management field.

Requires a Licensed Master Social Worker (LMSW) (equivalent*) or Licensed Clinical Social Worker (LCSW) with two years of experience directly related to case management in health plan/management/quality. An equivalent license applies to states that do not recognize an LMSW, therefore, the employee must possess a master’s degree and be a Licensed Social Worker. BLS required for programs that are embedded in a clinical setting or conduct member community or home visits.

Must have highly developed interpersonal and critical thinking skills with the ability to prioritize needs rapidly. This position requires the ability to convey messages and thoughts clearly to a diverse audience, using both verbal and written mediums. Requires the ability to promote change among members. Responsible, caring, and respect for all member populations, infants through geriatrics. Requires the ability to coordinate information and activities, work under stress of deadlines and frequent interruptions, and to possess analytical problem-solving skills. Must possess excellent organizational skills, as well as effective human relations and communication skills. Computer literacy and keyboarding skills is required. Must be proficient in the use of system office applications. Must possess a basic understanding of integrated clinical systems.

PREFERRED QUALIFICATIONS

Certification with nationally recognized healthcare organization, such as CCM, preferred.

May require off-site travel with personal vehicle (i.e. Corporate locations or member face-to-face visits within their homes, physicians’ offices, and/or community resources). Provide own transportation, required to possess a valid driver’s license, and be eligible for coverage under the organization’s auto insurance policy.

Additional related education and/or experience preferred.

Estimated Pay Range:

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

The Customer Experience Meal Order Representatives answer inbound room service calls from hospital patients and their families with a high level of personalized service in a customer centric environment. In this role, you will process all room service related calls and enter all daily patient meal selections and preferences for multiple facilities and patient units. You will provide a high level of customer service to callers.  You will be accessing patient menu orders within software system while providing knowledge of appropriate menu items and makes suggestions to patients.  You will make outbound calls to patients who missed meals or need additional services. The department is a fast-paced call center work environment with a focus on details and patient satisfaction. 

Shift Details:

 Hours:

10:30 AM – 7:00 PM, with two consecutive days off per week.

• Monday/ Tuesday

This will be an in office position with all training to be completed on site Mon-Fri from 8am-430pm until completed (3 week average).

Location: Banner Health Corp Mesa (525 W Brown Rd)

POSITION SUMMARY
This position coordinates and processes all room service orders and order entry for multiple facilities in a centralized call center environment. Provides quality customer service and accurate information to internal and external customers by efficiently processing and responding to all incoming, outgoing, interdepartmental & inter-facility room service related calls. This position escalates calls to Culinary and Nutrition at each facility when appropriate. Position accurately and efficiently enters appropriate data into Culinary systems.

CORE FUNCTIONS
1. Processes all room service related calls. Enters or records all daily patient meal selections and preferences for multiple facilities and patient units.

2. Understands and appropriately utilizes culinary systems as it relates to modified diets, food and menu relating to patients. Requests Diet Tech or Dietitian assistance when needed. Able to read, understand and present to patients standard information for prescribed diet.

3. Accurately and efficiently processes a high volume of incoming, outgoing and interdepartmental calls and responds to caller requests in a professional, confidential and courteous manner. Follows written and computer based procedures to ensure that calls are processed according to facility guidelines.

4. Provides excellent customer service on the phone and resolves customer complaints effectively and efficiently. Demonstrates the appropriate knowledge of diets, allergies and types of food to better assist the caller.

5. Utilizes Cerner (View Only) to follow-up with diet/allergy order concerns to better assist the patient and nursing partners. Understands when to make the appropriate changes in the food suite when necessary.

6. In compliance with JHACCO, completes daily missed meal reports/ outbound calls to ensure our patients have the proper nutrition. Accurately prepares reports sent to the appropriate facility.

7. Demonstrates the appropriate knowledge in using Banner’s payment system to collect revenue from callers, while also making sure we are in compliance with Payment Card Industry Data Security Standard (PCI DSS).

8. This position interacts with patients and families, other food service staff, nursing staff, dietetic technicians and dietitians.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Requires reading, writing and mathematical skills.

Skills and knowledge of nutrition services as typically gained through one to two years of related experience. Must possess excellent customer service, oral and written communication, listening skills and attention to detail to effectively interact pleasantly and calmly with incoming callers. Must possess basic computer skills, including familiarity with computer keyboards. Must be able to effectively prioritize and make sound decisions following established department policies, procedures and standards. Ability to multi-task in a fast paced environment with frequent interruptions. Must be able to learn and apply department procedures as well as process calls within defined standards. Must possess the ability to work cohesively in a team environment.

PREFERRED QUALIFICATIONS

Additional skills and knowledge in call center or food service environments preferred. Bilingual skills preferred in some assignments.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

The Customer Experience Meal Order Representatives answer inbound room service calls from hospital patients and their families with a high level of personalized service in a customer centric environment. In this role, you will process all room service related calls and enter all daily patient meal selections and preferences for multiple facilities and patient units. You will provide a high level of customer service to callers.  You will be accessing patient menu orders within software system while providing knowledge of appropriate menu items and makes suggestions to patients.  You will make outbound calls to patients who missed meals or need additional services. The department is a fast-paced call center work environment with a focus on details and patient satisfaction. 

Shift Details:

 Hours:

10:30 AM – 7:00 PM, with two rotating consecutive days off per week.

 Rotating days off will be:

• Tuesday / Saturday
• Sunday / Thursday

This will be an in office position with all training to be completed on site Mon-Fri from 8am-430pm until completed (3 week average).

Location: Banner Health Corp Mesa (525 W Brown Rd)

POSITION SUMMARY
This position coordinates and processes all room service orders and order entry for multiple facilities in a centralized call center environment. Provides quality customer service and accurate information to internal and external customers by efficiently processing and responding to all incoming, outgoing, interdepartmental & inter-facility room service related calls. This position escalates calls to Culinary and Nutrition at each facility when appropriate. Position accurately and efficiently enters appropriate data into Culinary systems.

CORE FUNCTIONS
1. Processes all room service related calls. Enters or records all daily patient meal selections and preferences for multiple facilities and patient units.

2. Understands and appropriately utilizes culinary systems as it relates to modified diets, food and menu relating to patients. Requests Diet Tech or Dietitian assistance when needed. Able to read, understand and present to patients standard information for prescribed diet.

3. Accurately and efficiently processes a high volume of incoming, outgoing and interdepartmental calls and responds to caller requests in a professional, confidential and courteous manner. Follows written and computer based procedures to ensure that calls are processed according to facility guidelines.

4. Provides excellent customer service on the phone and resolves customer complaints effectively and efficiently. Demonstrates the appropriate knowledge of diets, allergies and types of food to better assist the caller.

5. Utilizes Cerner (View Only) to follow-up with diet/allergy order concerns to better assist the patient and nursing partners. Understands when to make the appropriate changes in the food suite when necessary.

6. In compliance with JHACCO, completes daily missed meal reports/ outbound calls to ensure our patients have the proper nutrition. Accurately prepares reports sent to the appropriate facility.

7. Demonstrates the appropriate knowledge in using Banner’s payment system to collect revenue from callers, while also making sure we are in compliance with Payment Card Industry Data Security Standard (PCI DSS).

8. This position interacts with patients and families, other food service staff, nursing staff, dietetic technicians and dietitians.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Requires reading, writing and mathematical skills.

Skills and knowledge of nutrition services as typically gained through one to two years of related experience. Must possess excellent customer service, oral and written communication, listening skills and attention to detail to effectively interact pleasantly and calmly with incoming callers. Must possess basic computer skills, including familiarity with computer keyboards. Must be able to effectively prioritize and make sound decisions following established department policies, procedures and standards. Ability to multi-task in a fast paced environment with frequent interruptions. Must be able to learn and apply department procedures as well as process calls within defined standards. Must possess the ability to work cohesively in a team environment.

PREFERRED QUALIFICATIONS

Additional skills and knowledge in call center or food service environments preferred. Bilingual skills preferred in some assignments.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

Nursing careers are better at Banner Health. We’ve built smarter processes to help nurses focus on what really matters. If you want to make a difference in people’s lives - this could be the opportunity you’ve been waiting for.

The Banner Heart Hospital Perianesthesia unit encompasses both the PreOp and PACU units. These units are cross trained to support each other and are integral to the operations of the CVOR. This multi-skilled staff assist surgeons and anesthesiologists in the care of patients preparing and recovering for a variety of Cardiac and Vascular surgeries.

SHIFT DETAILS

Employment Type: Full time

Hours per Week: 36 HRS

Shift: Day, varied hours.

Schedule: M-F, varied days.

On-Call: Yes. Holidays on a rotation.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. 

If you are a New Graduate Nurse with less than 12 months of experience, please visit the main job search page and under the Job Type filter, select New Nurse Experience.

POSITION SUMMARY
This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients.

CORE FUNCTIONS
1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy.

2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status.

3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided.

4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching.

5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient's response to treatment. Notes physician orders accurately and in a timely manner.

6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate.

7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations.

8. In some roles, this position may supervise staff and work flow of the department.

9.Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS
This position requires graduation from an accredited nursing program, including an Associate's, Bachelor's, or Master's degree in Nursing, or the completion of a specialized nursing diploma program that includes at least two years of specialized training and/or experience.

Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.

Relates throughout the interview process the experience, training and education needed to perform the job. Experience in the clinical area for which he or she is applying is desired. Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting.

In a Home Health setting, team members must be able to operate personal vehicle and possess a valid driver's license. Auto insurance coverage is also required to be active and maintained.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
Bachelor's degree preferred. Professional certification preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

The Customer Experience Meal Order Representatives answer inbound room service calls from hospital patients and their families with a high level of personalized service in a customer centric environment. In this role, you will process all room service related calls and enter all daily patient meal selections and preferences for multiple facilities and patient units. You will provide a high level of customer service to callers.  You will be accessing patient menu orders within software system while providing knowledge of appropriate menu items and makes suggestions to patients.  You will make outbound calls to patients who missed meals or need additional services. The department is a fast-paced call center work environment with a focus on details and patient satisfaction. 

Shift Details:

 Hours:

2:00 PM – 7:00 PM, with three rotating consecutive days off per week.

 Rotating days off will be:

• Sunday/ Wednesday / Thursday
• Wednesday/ Thursday / Saturday

This will be an in office position with all training to be completed on site Mon-Fri from 8am-430pm until completed (3 week average).

Location: Banner Health Corp Mesa (525 W Brown Rd)

POSITION SUMMARY
This position coordinates and processes all room service orders and order entry for multiple facilities in a centralized call center environment. Provides quality customer service and accurate information to internal and external customers by efficiently processing and responding to all incoming, outgoing, interdepartmental & inter-facility room service related calls. This position escalates calls to Culinary and Nutrition at each facility when appropriate. Position accurately and efficiently enters appropriate data into Culinary systems.

CORE FUNCTIONS
1. Processes all room service related calls. Enters or records all daily patient meal selections and preferences for multiple facilities and patient units.

2. Understands and appropriately utilizes culinary systems as it relates to modified diets, food and menu relating to patients. Requests Diet Tech or Dietitian assistance when needed. Able to read, understand and present to patients standard information for prescribed diet.

3. Accurately and efficiently processes a high volume of incoming, outgoing and interdepartmental calls and responds to caller requests in a professional, confidential and courteous manner. Follows written and computer based procedures to ensure that calls are processed according to facility guidelines.

4. Provides excellent customer service on the phone and resolves customer complaints effectively and efficiently. Demonstrates the appropriate knowledge of diets, allergies and types of food to better assist the caller.

5. Utilizes Cerner (View Only) to follow-up with diet/allergy order concerns to better assist the patient and nursing partners. Understands when to make the appropriate changes in the food suite when necessary.

6. In compliance with JHACCO, completes daily missed meal reports/ outbound calls to ensure our patients have the proper nutrition. Accurately prepares reports sent to the appropriate facility.

7. Demonstrates the appropriate knowledge in using Banner’s payment system to collect revenue from callers, while also making sure we are in compliance with Payment Card Industry Data Security Standard (PCI DSS).

8. This position interacts with patients and families, other food service staff, nursing staff, dietetic technicians and dietitians.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Requires reading, writing and mathematical skills.

Skills and knowledge of nutrition services as typically gained through one to two years of related experience. Must possess excellent customer service, oral and written communication, listening skills and attention to detail to effectively interact pleasantly and calmly with incoming callers. Must possess basic computer skills, including familiarity with computer keyboards. Must be able to effectively prioritize and make sound decisions following established department policies, procedures and standards. Ability to multi-task in a fast paced environment with frequent interruptions. Must be able to learn and apply department procedures as well as process calls within defined standards. Must possess the ability to work cohesively in a team environment.

PREFERRED QUALIFICATIONS

Additional skills and knowledge in call center or food service environments preferred. Bilingual skills preferred in some assignments.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

* Sign-On Bonus of $3,000 Available for Certified/Licensed CNA/LNA's *

Banner Health is proud to have earned the Great Place To Work® Certification™, a recognition based on direct feedback from our team members and a thorough, independent evaluation. This certification underscores our dedication to fostering a culture built on trust, collaboration and pride - an environment where team members feel valued, supported and inspired every day. Apply today. 

Banner Estrella Medical Center is seeking a Certified Patient Care Assistant for our Med Surg Clinical Care Operations [CCO] which is the hub of patient management for the campus, providing relief staffing to clinical departments/units, bed assignment, unit staffing, house supervision, and emergency preparedness. Several employee groups report to CCO, including clinical positions such as RN House Supervisors, SWAT RNs, and the Resource Team (RN, PCA/CNA, HUC, and BHT), plus non-clinical roles (Transport, Dispatch, Staff Placement, and more). As a Patient Care Assistant, you will have the opportunity to provide care to patients floating throughout our facility (ICU, PCU, Med Surg, PACU, Medical Imaging, ED, and more). Our CNA's are highly skilled, have the ability to be flexible, and are open to the many educational and growth opportunities provided. Our ideal candidate will have 1 year of acute care nursing assistant experience and exhibit the 3 E's - Energy, Enthusiasm and Excitement! Basic Life Support (BLS) Certification for Healthcare Providers is required (must meet AHA curriculum guidelines/skills session must be in-person).

• Full Time Day Shifts Available (3 -12 hour shifts a week from 6:00am-6:30pm)
• There are no set schedules
• Weekend and Holiday Rotations are required in this role
• Enjoy a flat rate $1/hour weekend shift differential and an 18%-Night Shift differential when applicable 

Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

*12-month commitment required for sign on bonus

POSITION SUMMARY
This position provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. This position is responsible for on-going patient data collection and documentation in the medical records and provides a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department.

CORE FUNCTIONS
1. Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.

2. Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.

3. Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.

4. Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.

5. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.

6. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens. May transcribe and process physician orders effectively using the electronic medical record.

7. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.

8. Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in OR room turnover.

9. This position works under supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the facility, as well as patients, families and physicians

MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.

Current BLS certification is required. Current Certified Nursing Assistant (CNA) in state of practice is required for new hires and transfers. In Tucson: Current Certified Nursing Assistant (CNA) in state of practice is required for new hires. Existing Tucson incumbents may not transfer out of their geographical market without meeting the CNA requirement. Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.

Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.

Depending on department assignment, receive a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity is required. Successful completion of either a unit approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on the job training is also required.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
In Arizona the Licensed Nursing Assistant (LNA) licensure is preferred. Recent healthcare experience preferred. Successful completion of an approved unit secretary program is preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

* Sign-On Bonus of $3,000 Available for Certified/Licensed CNA/LNA's *

Banner Health is proud to have earned the Great Place To Work® Certification™, a recognition based on direct feedback from our team members and a thorough, independent evaluation. This certification underscores our dedication to fostering a culture built on trust, collaboration and pride - an environment where team members feel valued, supported and inspired every day. Apply today. 

Banner Estrella Medical Center is seeking a Certified Patient Care Assistant for our Med Surg Clinical Care Operations [CCO] which is the hub of patient management for the campus, providing relief staffing to clinical departments/units, bed assignment, unit staffing, house supervision, and emergency preparedness. Several employee groups report to CCO, including clinical positions such as RN House Supervisors, SWAT RNs, and the Resource Team (RN, PCA/CNA, HUC, and BHT), plus non-clinical roles (Transport, Dispatch, Staff Placement, and more). As a Patient Care Assistant, you will have the opportunity to provide care to patients floating throughout our facility (ICU, PCU, Med Surg, PACU, Medical Imaging, ED, and more). Our CNA's are highly skilled, have the ability to be flexible, and are open to the many educational and growth opportunities provided. Our ideal candidate will have 1 year of acute care nursing assistant experience and exhibit the 3 E's - Energy, Enthusiasm and Excitement! Basic Life Support (BLS) Certification for Healthcare Providers is required (must meet AHA curriculum guidelines/skills session must be in-person).

• Full Time Night Shifts Available (3 -12 hour shifts a week from 6:00pm-6:30am)
• There are no set schedules
• Weekend and Holiday Rotations are required in this role
• Enjoy a flat rate $1/hour weekend shift differential and an 18%-Night Shift differential when applicable 

Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

*12-month commitment required for sign on bonus

POSITION SUMMARY
This position provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. This position is responsible for on-going patient data collection and documentation in the medical records and provides a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department.

CORE FUNCTIONS
1. Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.

2. Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.

3. Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.

4. Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.

5. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.

6. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens. May transcribe and process physician orders effectively using the electronic medical record.

7. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.

8. Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in OR room turnover.

9. This position works under supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the facility, as well as patients, families and physicians

MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.

Current BLS certification is required. Current Certified Nursing Assistant (CNA) in state of practice is required for new hires and transfers. In Tucson: Current Certified Nursing Assistant (CNA) in state of practice is required for new hires. Existing Tucson incumbents may not transfer out of their geographical market without meeting the CNA requirement. Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.

Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.

Depending on department assignment, receive a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity is required. Successful completion of either a unit approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on the job training is also required.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
In Arizona the Licensed Nursing Assistant (LNA) licensure is preferred. Recent healthcare experience preferred. Successful completion of an approved unit secretary program is preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

The Customer Experience Meal Order Representatives answer inbound room service calls from hospital patients and their families with a high level of personalized service in a customer centric environment. In this role, you will process all room service related calls and enter all daily patient meal selections and preferences for multiple facilities and patient units. You will provide a high level of customer service to callers.  You will be accessing patient menu orders within software system while providing knowledge of appropriate menu items and makes suggestions to patients.  You will make outbound calls to patients who missed meals or need additional services. The department is a fast-paced call center work environment with a focus on details and patient satisfaction. 

Shift Details:

 Hours:

3:00 PM – 7:00 PM, with two rotating consecutive days off per week.

 Rotating days off will be:

• Sunday / Thursday
• Monday / Saturday

This will be an in office position with all training to be completed on site Mon-Fri from 8am-430pm until completed (3 week average).

Location: Banner Health Corp Mesa (525 W Brown Rd)

POSITION SUMMARY
This position coordinates and processes all room service orders and order entry for multiple facilities in a centralized call center environment. Provides quality customer service and accurate information to internal and external customers by efficiently processing and responding to all incoming, outgoing, interdepartmental & inter-facility room service related calls. This position escalates calls to Culinary and Nutrition at each facility when appropriate. Position accurately and efficiently enters appropriate data into Culinary systems.

CORE FUNCTIONS
1. Processes all room service related calls. Enters or records all daily patient meal selections and preferences for multiple facilities and patient units.

2. Understands and appropriately utilizes culinary systems as it relates to modified diets, food and menu relating to patients. Requests Diet Tech or Dietitian assistance when needed. Able to read, understand and present to patients standard information for prescribed diet.

3. Accurately and efficiently processes a high volume of incoming, outgoing and interdepartmental calls and responds to caller requests in a professional, confidential and courteous manner. Follows written and computer based procedures to ensure that calls are processed according to facility guidelines.

4. Provides excellent customer service on the phone and resolves customer complaints effectively and efficiently. Demonstrates the appropriate knowledge of diets, allergies and types of food to better assist the caller.

5. Utilizes Cerner (View Only) to follow-up with diet/allergy order concerns to better assist the patient and nursing partners. Understands when to make the appropriate changes in the food suite when necessary.

6. In compliance with JHACCO, completes daily missed meal reports/ outbound calls to ensure our patients have the proper nutrition. Accurately prepares reports sent to the appropriate facility.

7. Demonstrates the appropriate knowledge in using Banner’s payment system to collect revenue from callers, while also making sure we are in compliance with Payment Card Industry Data Security Standard (PCI DSS).

8. This position interacts with patients and families, other food service staff, nursing staff, dietetic technicians and dietitians.

P
MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Requires reading, writing and mathematical skills.

Skills and knowledge of nutrition services as typically gained through one to two years of related experience. Must possess excellent customer service, oral and written communication, listening skills and attention to detail to effectively interact pleasantly and calmly with incoming callers. Must possess basic computer skills, including familiarity with computer keyboards. Must be able to effectively prioritize and make sound decisions following established department policies, procedures and standards. Ability to multi-task in a fast paced environment with frequent interruptions. Must be able to learn and apply department procedures as well as process calls within defined standards. Must possess the ability to work cohesively in a team environment.

PREFERRED QUALIFICATIONS

Additional skills and knowledge in call center or food service environments preferred. Bilingual skills preferred in some assignments.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

Great careers start with great training. The people of Banner Health are focused on delivering excellent care to our patients. In return, we are committed to excellence in personal development for all our team members. Apply today. 

Banner Del E. Webb Medical Center is dedicated to a high-tech, high-touch philosophy of care that has kept us a top healthcare choice in the Northwest Valley for more than 20 years. We are deeply committed to providing the highest quality of clinical care along with an excellent patient care experience.

As a Patient Transport Dispatcher, you will be joining our very energetic and engaged Transport Services team that we like to call family! You will direct (and at times assist) the transport team in navigating patients, equipment, and lab specimens throughout the hospital.

Available shift:

FULL-TIME (3 days / 10 hour shifts per week)

Friday - Sunday, 6am-4:30pm

Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable.

POSITION SUMMARY
This position provides efficient and timely coordination of transport services within the assigned facility. Coordinates and prioritizes all service requests. Provides quality customer service to ensure requests are processed in a timely and efficient manner.

CORE FUNCTIONS
1. Receives and prioritizes a high volume of requests, dispatches staff in an efficient and timely manner as needed based on departmental guidelines and procedures. Utilizes problem solving skills and shows initiative to ensure that service goals are met.

2. Provides general direction to the department staff. Assists in the orientation and training of new staff. May assist with the work flow of the department and ensures adequate staffing levels are available.

3. Acts as the “Command Center” for facility-wide support service dispatching. Utilizes information received from healthcare staff and other departments to balance needs with available resources. Logs and tracks requests in software systems to assure they are assigned and covered.

4. May perform quality assurance inspections for review and assists with the correction of deficiencies. Evaluates quality and timeliness of work performed by staff.

5. May coordinate the maintenance of wireless communication devices, which may include, but is not limited to, pagers and two-way radios.

6. Facility based position. Responsible for providing efficient and accurate dispatch services. Customers: all levels of staff, physicians, patients, family members, visitors, vendors and regulatory agencies.

7. May occasionally assist with transporting patients as needed. Utilizes appropriate transfer techniques and safety procedures.

MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge. BLS certification required.

Requires interpersonal skills to operate in a direct patient contact environment, as typically obtained by 12+ months of previous experience in a related healthcare setting. Proficiency with medical terminology and knowledge of patient transport services. Ability to interpret verbal and written information/instructions and effectively communicate and provide direction to others. Must demonstrate comprehensive knowledge of computer skills, organizational skills, problem solving skills, and ability to reassess tasks in a fast paced environment.

PREFERRED QUALIFICATIONS
Prior dispatch, patient transport or material management experience.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

Our Communication team is a small team who work various shifts that run a 24/7operation. In this position you will be responsible for answering calls that come to any of the Banner facilities, these calls can be from patients, patients family members, external vendors, internal teams (security, facility management). In addition you will coordinate and process all codes, emergencies and responses. Successful candidates will have experience in customer service, in person or over the phone, and multi-tasking skills.  Previous experience with handled high volume calls as a Switchboard Operator, Front Desk Receptionist or Scheduler in healthcare is highly preferred but not required. Experience working overnights is helpful.

Work Location: Banner Health Corp Mesa (525 W Brown Rd) 

Training Location: Banner Health Corp Mesa (525 W Brown Rd) 

Shift Details:

Fulltime | 40 Hours/Week

Shift times: 2:30p-11p

Rotating weekend and holiday rotations are required in this role.

POSITION SUMMARY
This position coordinates and processes all codes, emergencies and responses for several facilities. Provides quality customer service and accurate information to internal and external customers by efficiently processing and responding to all incoming, outgoing, interdepartmental & inter-facility calls as well as alphanumeric paging, overhead paging and after hours on call requests for several departments within the same facilities.

CORE FUNCTIONS
1. Responds to, processes and documents all code arrests, traumas, fire alarms (including troubles, disables and tests), emergencies and disasters following established policies and procedures for several facilities and the organization’s central call center using computer based emergency procedures and group pages. Notifies appropriate hospital/facility personnel and coordinates communication with facility-based staff, local fire jurisdictions, alarm monitoring companies and other external constituents as required.

2. Understands and appropriately utilizes all emergency backup equipment and procedures to maintain facility communications in the event of equipment or system failures including evacuation/relocation procedures of department staff and functions. Must understand and be able to assist in setting up emergency communications at each facility in the event of communication failure. Must be able to page codes, notify emergency personnel, process calls and associated functions via phone and hand held microphones using downtime procedures including hard copy code procedures, directories, personnel lists and on call schedules.

3. Accurately and efficiently processes a high volume of incoming, outgoing and interdepartmental calls providing information to callers and responding to caller requests in a professional, confidential and courteous manner. Follows written and computer based procedures to ensure that calls are processed according to individual facility guidelines.

4. Uses the integrated computer/telephone (CTI) workstation to access information for a designated group of facilities, processing calls for patients, facilities, staff, departments, physicians and the community at large. Locates database information quickly and process calls accurately utilizing computer based directories, web based and database on-call schedules, physician/staff rosters, patient databases, organization’s intranet, and other available resources.

5. Functions as an answering service for numerous on-call groups/physicians for several facilities by documenting required information from patients, staff and physicians. Contacts designated on-call personnel and relays accurate, time critical information prior to connecting them to the caller in a prompt manner as set forth by each on-call group/physician. Follows detailed instructions established by each group/physician and shows initiative and problem solving skills when having difficulty reaching active on-call staff. Maintains accurate on-call documentation on appropriate log sheet as set forth by each group/physician.

6. Proactively and continuously identifies opportunities to improve processes and enhance database information. Presents findings and recommendations to management.

7. Works closely with all departments, staff and customers at several facilities to ensure efficient operations. Customers include patients, employees, volunteers, departments, physicians, organizational entities, external vendors and the community at large.

MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge. Reading, writing and math skills.

Must possess good oral and written communication, as well as listening skills to effectively interact pleasantly and calmly with incoming callers. Must possess basis computer skills, including familiarity with computer keyboards. Must be able to effectively prioritize and make sound decisions following established department policies, procedures and standards. Ability to multi-task in a fast paced environment with frequent interruptions. Must be able to learn and apply department procedures to react quickly to emergency situations, as well as process calls within defined standards. Must possess the ability to work cohesively in a team environment.

PREFERRED QUALIFICATIONS

Previous telephone/customer service experience highly desirable.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

Additional Job Description

Great careers are built at Banner Health. There’s more to health care than doctors and nurses. We support all staff members as they find the path that’s right for them. Apply today, this could be the perfect opportunity for you.

As a Medical Assistant, you'll work alongside providers and healthcare professionals who are dedicated to delivering an exceptional patient experience. Our clinic offers a welcoming, patient-focused environment where you can apply your passion for patient care and teamwork. We are an energetic, fast-paced team that serves a diverse patient population. Whether you are just beginning your career or bring years of experience, you'll find opportunities to learn, grow, and make a meaningful impact. If you're ready to take on new challenges, thrive in a positive work environment, and help improve the lives of others, then we are the perfect team for you.

Schedule: Monday - Friday 8am-5pm

Location: 1780 E Florence Blvd. Suite 108 Casa Grande AZ 85122

Uncertified Medical Assistants will be considered with proof of completion of a formal Medical Assistant education program and will have 12 months from their hire date to obtain national certification. Banner Health is committed to your professional growth and invests in advancing your training, education, and career development.

POSITION SUMMARY
This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

CORE FUNCTIONS
1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.

2. Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomy, ear irrigation and EKG’s. Acts as chaperone as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.

3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.

4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.

5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.

6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).

7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.

8. This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.

9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Completion of a Banner approved medical assistant training program that also meets state defined regulations.

Active Medical Assistant Certification is required. Active Medical Assistant certification: Registered Medical Assistant (RMA) from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) from National Health Career Association (NHA) or National Certified Medical Assistant (NCMA) from National Certified Competency Testing (NCCT).

BLS certification required upon hire.

Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better. The future of health care starts here. If you’re ready to change lives, we want to hear from you.

You will be joining Banner University Tucson. This is a great team to be apart of! For a second year, Banner Health has ranked #2 in the Gartner Healthcare  Supply Chain Top 25. Great people make a great supply chain.

This an ideal entry level position to gain experience in supply chain and health care with opportunity for growth!  Our Supply Chain Services department manages various medical supplies, fills customers supply phone requests, code cart replenishments, incoming deliveries, tanks, and supports other Supply Chain functions.  The Inventory Associate position is a critical link between department leadership and the SCS store room, ensuring PAR locations are adequately managed for patient care.

You will feel welcomed, appreciated and part of a family immediately your first day.  As an Inventory Associate, your ability to provide customer service, work independently and as part of a team will be key to your success in your role. Bring your positive energy to our large and unique team! As an Inventory Associate, you may not help patients directly, but, your efforts ensure that the patients here get everything they need during their stay. You will have the opportunity to work with multiple departments, which allows for understanding of internal operations that many outside of this department do not have.

Location: Banner University Tucson

Hours: Monday-Friday 630am-3pm

POSITION SUMMARY
This position provides supply receipt, delivery and inventory management services to an assigned area or department of the medical center or facility.

CORE FUNCTIONS
1. Takes a daily inventory of assigned supply storage area and/or clinical department supplies (Par Carts), requisitions and restocks supplies to par levels. Rotates stock and maintains a clean and orderly storage area in accordance with applicable regulatory requirements.

2. Monitors usage, creates utilization reports, consults with clinical supply liaison or appropriate department staff, recommends changes to inventory and par levels.

3. Assists with the procurement of special supply needs and may assist assigned department with the procurement of equipment.

4. Acts as a knowledge resource for clinical or other related staff in the area of supply methods and goods.

5. Works independently under regular supervision. Follows defined procedures and guidelines. Makes decisions about inventory levels. Represents the interests of the organization when interfacing with vendors.

MINIMUM QUALIFICATIONS

An understanding of inventory management tasks and the ability to work effectively with a computer based inventory management system.

Requires accurate data entry and keyboarding skills, the ability to communicate effectively both verbally and in writing, the ability to read and interpret supply requisitions and equipment directions. Must have demonstrated effective customer service skills. Positions in Food Service area must be able to learn food handling regulations and pass certification tests as required.

PREFERRED QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.
Previous experience working with medical supplies or food supplies (as applicable) and/or hospital services is strongly preferred and may be required for some work assignments.

Additional related education and/or experience preferred.

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EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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Nursing careers are better at Banner Health. We’ve built smarter processes to help nurses focus on what really matters. If you want to make a difference in people’s lives - this could be the opportunity you’ve been waiting for. 

The Banner Heart Hospital CVOR consists of 6 surgical suites including 1 angio and 1 hybrid suite. The highly skilled CVOR staff assist surgeons and anesthesiologists in the care of patients undergoing a variety of Cardiac and Vascular surgeries. The CVOR is required to be available during off hours, holidays, and weekends with on-call coverage. We also work closely with our sister facilities and potentially float staff to assist in their needs.

A minimum of 1 year of CVOR experience is necessary for this position.

SHIFT DETAILS

Employment Type: Full-time

Hours per Week: 5-8s, 4-10s or 3-12s | 36-40hrs

Schedule: Monday - Friday

On Call: Yes

Enjoy a flat rate $5/hr for call, $3/hour weekend shift differential and an 18%-night shift differential, when applicable.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. 

If you are a New Graduate Nurse with less than 12 months of experience, please visit the main job search page and under the Job Type filter, select New Nurse Experience

POSITION SUMMARY
This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients.

The Cardiovascular Operating Room Nurse is responsible for assisting physicians with advanced tasks or equipment during surgical procedures which include cardiopulmonary bypass/heart-lung machine use, trans-esophageal echocardiogram studies, cardiac output assistive devices, and vascular access and interventions. The CVOR RN must have the ability to perform and interpret various cardiac and vascular lab tests.

CORE FUNCTIONS
1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy.

2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status.

3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided.

4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching.

5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient's response to treatment. Notes physician orders accurately and in a timely manner.

6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate.

7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations.

8. In some roles, this position may supervise staff and work flow of the department.

9. Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS

This position requires graduation from an accredited nursing program, including an Associate's, Bachelor's, or Master's degree in Nursing, or the completion of a specialized nursing diploma program that includes at least two years of specialized training and/or experience.

Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.

Minimum of one year RN experience in the operating room. New to service/new operating room nurses must complete the Perioperative Academy curriculum in addition to the Banner RN Perioperative Services Competency Tool within the first year.

Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting.

PREFERRED QUALIFICATIONS

Bachelor's degree preferred. One year of operating room and/or cardiovascular or vascular experience preferred. Professional certification preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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Find your path in health care. Our team members make Banner Health a Great Place To Work®. Learn how you can join our dedicated team of professionals.

Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care– and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you. 

This position performs cashiering and customer service duties in retail areas to provide accurate revenue collection and to assist in providing high quality customer service to customers experiences across all service areas.

Schedule: Varied Schedule

Hours: varied between 6a-9p

Location: 6644 E Baywood Ave
Mesa, AZ 85206

POSITION SUMMARY
This position works as a member of the food service team on one or more assignments in cleaning, food preparation, patient trayline or retail café. Provides service and assistance to patients, staff and other customers in accordance with established dietary and retail cafe policies and procedures.

CORE FUNCTIONS
1. Sets up work station and prepares all assigned foods and nourishments in the correct quantities, following established procedures, portion control and food quality standards. Assures that food presentation continually meets standards.

2. Cleans and sanitizes dishes, flatware, trays, cups, glasses and cooking utensils. Also cleans and sanitizes designated equipment and kitchen areas disposing of all waste materials. Monitors dish machine temperature.

3. Maintains par levels of foods and/or supplies in assigned areas, orders and/or restocks items in accordance with established routines, rotates food stocks, checks expiration dates.

4. Checks and records food and equipment temperatures according to defined procedures, and reports any discrepancies to the supervisor.

5. May deliver meals, nourishments, late trays and/or tube feedings to units; return excess nourishments as requested. May also assist in catering or special event service.

6. May handle transactions at cash register (if applicable) and/or cafe.

7. This position interacts with other food service department personnel, hospital staff, patients and families. Requires the ability to follow a work routine with regular supervision, to work quickly and correctly while providing good customer service and maintaining sanitation standards. The work requires the ability to follow instructions and guidelines for the use of cleaning chemicals and be able to work in physical contact with them.

MINIMUM QUALIFICATIONS

This position requires the ability to learn and follow established policy and procedures, read and understand written and verbal instruction, to communicate effectively and to provide customer service. Must be able to learn food handling regulations and pass certification tests as required. POS (cash register) when applicable.

​For Banner Staffing Services (BSS) team members, the food handlers' card is required with 30 days of hire. For BSS team members in Tucson and Colorado, the food handlers' card is not required.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at Olive Branch Senior Center must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

Great careers start with great training. The people of Banner Health are focused on delivering excellent care to our patients. In return, we are committed to excellence in personal development for all our team members. Apply today.

Banner Health is committed to making a difference in people’s lives through excellent patient care. Our Urgent Care clinics provide convenient, accessible, and compassionate care to patients in need of immediate medical attention. Team members in this role are essential to delivering on Banner Health’s mission of making health care easier so life can be better.

The Medical Assistant supports the delivery of high-quality, patient-centered care within Banner Health Urgent Care. This position is responsible for assisting healthcare providers with clinical procedures, patient assessments, and administrative duties to ensure efficient operation of the clinic. The Medical Assistant must demonstrate flexibility and professionalism while providing compassionate care in a fast-paced environment. The incumbent will be required to float to other Banner Health Urgent Care clinics within the surrounding area based on operational needs.

Location: Banner Health Urgent Care –East Valley

Schedule:

• Full-time position working three (3) 12-hour shifts per week.
• This is a variable schedule and is not a Monday-Friday position.
• Team members must be available to work any day of the week, including weekends, holidays, and rotating shifts as business needs require.
• By applying, candidates acknowledge they can meet these scheduling requirements.

 Zone 6 

Alma School & Queen Creek 

Gilbert & Queen Creek 

Gary & Empire 

Higley & Ray 

Higley & Queen Creek 

Ironwood & Ocotillo 

Pecos & Higley 

 Uncertified Medical Assistants will be considered with proof of completion of a formal Medical Assistant education program and will have 12 months from their hire date to obtain national certification. Banner Health is committed to your professional growth and invests in advancing your training, education, and career development.

POSITION SUMMARY
This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

CORE FUNCTIONS
1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.

2. Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomy, ear irrigation and EKG’s. Acts as chaperone as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.

3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.

4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.

5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.

6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).

7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.

8. This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.

9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Completion of a Banner approved medical assistant training program that also meets state defined regulations.

Active Medical Assistant Certification is required. Active Medical Assistant certification: Registered Medical Assistant (RMA) from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) from National Health Career Association (NHA) or National Certified Medical Assistant (NCMA) from National Certified Competency Testing (NCCT).

BLS certification required upon hire.

Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

Great careers start with great training. The people of Banner Health are focused on delivering excellent care to our patients. In return, we are committed to excellence in personal development for all our team members. Apply today.

Banner Health is committed to making a difference in people’s lives through excellent patient care. Our Urgent Care clinics provide convenient, accessible, and compassionate care to patients in need of immediate medical attention. Team members in this role are essential to delivering on Banner Health’s mission of making health care easier so life can be better.

The Medical Assistant supports the delivery of high-quality, patient-centered care within Banner Health Urgent Care. This position is responsible for assisting healthcare providers with clinical procedures, patient assessments, and administrative duties to ensure efficient operation of the clinic. The Medical Assistant must demonstrate flexibility and professionalism while providing compassionate care in a fast-paced environment. The incumbent will be required to float to other Banner Health Urgent Care clinics within the surrounding area based on operational needs.

Location: Banner Health Urgent Care –East Valley, Zone 5

Schedule:

• Full-time position working three (3) 12-hour shifts per week.
• This is a variable schedule and is not a Monday-Friday position.
• Team members must be available to work any day of the week, including weekends, holidays, and rotating shifts as business needs require.
• By applying, candidates acknowledge they can meet these scheduling requirements.

 Zone 5 

Crismon & Southern

Higley & Southern 

Lindsay & University 

Gilbert & Southern 

Val Vista & Guadalupe 

Higley & Baseline 

Gilbert & McKellips 

 Uncertified Medical Assistants will be considered with proof of completion of a formal Medical Assistant education program and will have 12 months from their hire date to obtain national certification. Banner Health is committed to your professional growth and invests in advancing your training, education, and career development.

POSITION SUMMARY
This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience. Possible Restriction in Cerner- Can do everything but place orders, prescription refill.

CORE FUNCTIONS
1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.

2. Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomy, ear irrigation and EKG’s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.

3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.

4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.

5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.

6. Monitors inventory including medication, immunizations (e.g. expired medications/equipment and recalls).

7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts. Follow any project within scope established by PM or supervising MA.

8. This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.

9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Completion of a Banner approved medical assistant training program that also meets state defined regulations.

An Uncertified Medical Assistant will be placed in this position up to, but no more than 12 months from date of hire in order to obtain certification. Active Medical Assistant certification is required within one year of hire. Active Medical Assistant certification: Registered Medical Assistant (RMA) from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) from National Health Career Association (NHA) or National Certified Medical Assistant (NCMA) from National Certified Competency Testing (NCCT).

Certification for BLS is required upon hire.

Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

$1000 Sign-On Bonus !

Find your path in health care. Our team members make Banner Health a Great Place To Work®. Learn how you can join our dedicated team of professionals.

As a Senior EVS Associate, you will play a vital role in maintaining the highest standards of cleanliness, safety, and infection control throughout our facility. This role includes advanced cleaning responsibilities such as heavy-duty floor care, carpet extraction, and project-based work using power cleaning equipment. Prior experience with floor care and operating floor cleaning equipment is required. You will perform infection control procedures in clinical areas, respond to service requests through computerized systems, and help maintain accurate documentation. As a senior team member, you will support and train other associates, model excellent customer service, and use sound judgment to help ensure a safe, clean, and welcoming environment for patients, visitors, and staff.

Schedule: Full-Time, 7am-3:30pm with rotating weekends and holidays.

*If selected, the recruiter will provide eligibility criteria for the sign-on bonus

POSITION SUMMARY
This position conducts heavy cleaning and floor care work such as carpet cleaning, stripping/refinishing hard floor surfaces, and special projects. Operates and maintains power cleaning equipment and responds to assigned service requests such as project cleaning, equipment removal, trash or linen removal. Sets an example of excellent customer service while maintaining a safe and clean environment and identifying safety issues related to housekeeping.

CORE FUNCTIONS
1. Responds promptly to all requests for cleaning services via computerized and paper based tracking systems. Conducts requested work, such as removal, replacement, cleaning of equipment and furniture, or cleaning of an area. Maintains reports by keeping task and infection control logs of completed daily tasks and events, and documentation required for the request tracking system. Focuses on, and serves as a role model of, responsive customer service.

2. Performs specialty cleaning and infection control functions in specialized areas such as clinical areas, surgical suite, Cath lab, specialty rooms, and sterile areas. Conduct specialized gowning and cleaning procedures specific to infectious elements in isolation rooms. Maintains proper Infection Control cleaning standards at all times, including hand hygiene requirements.

3. Maintains cleanliness and operational functioning of department equipment and notifies appropriate personnel of needed repairs. Protects equipment from damage by proper use and properly logs out and in equipment that is used.

4. Assesses environmental conditions to ensure that the facility is neat, clean, safe and orderly. Anticipates and resolves clutter and safety issues. Exercises judgment in deciding which problems need to be quickly referred to a Supervisor for assistance. Maintains communication with immediate supervisor and/or facilities services staff, about status of repair completion in the facility; follows up as assigned.

5. Provides leadership for less experienced associates. May assist with on-the-job training for other staff in cleaning techniques, chemical usage, supply restocking, and infection control procedures including hand hygiene. Focuses on and serves as a role model of responsive customer service.

6. Performs scheduled floor care procedures including dust mopping, mopping, stripping and refinishing, burnishing, and carpet extraction. Calculates quantities and mix ratio of cleaning chemicals.

7. Works under regular supervision within assigned facility. Internal customers include staff, physicians, nurses, patients, visitors, supervisors, managers, and executives. External customers include visitors, patients, and employees from other facilities.

MINIMUM QUALIFICATIONS
Requires the skills, knowledge and abilities normally acquired over one to two years of diversified environmental service work experience in a health care or institutional setting. Must have a working knowledge of how to operate typical industrial cleaning equipment and the use of cleaning techniques appropriate to the healthcare environment. Must have basic math skills. Must be able to communicate effectively orally and in writing to provide instructions and information to others. Must be able to interpret and respond appropriately to verbal and written instructions. Must accomplish assigned work despite frequent interruptions and changing priorities, and have the ability to multi-task in coordinating several projects simultaneously. Must serve as a role model to others in customer service skills, safe work practices, and infection control including hand hygiene.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at Olive Branch Senior Center must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
Basic computer skills are helpful. Previous related experience and familiarity with environmental services equipment and cleaning techniques is preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

Find your path in health care. Our team members make Banner Health a Great Place To Work®. Learn how you can join our dedicated team of professionals.

We are seeking an candidate with established healthcare knowledge to join the opening team at our new Scottsdale facility, anticipated to launch in early 2027. If selected, you will train at our Banner University Cancer Center until the facility's opening date, bringing your expertise and passion for excellence to help shape the foundation of this exciting new location. Click Here to learn more about our Scottsdale Health Center and Medical Center: https://www.bannerhealth.com/banner-scottsdale

As a Patient Access Services Representative (Front Office Rep) in Oncology, you will be the first point of contact for patients navigating one of the most important journeys of their lives. In this role, you will support patients and their families through the administrative side of their care; from registration and insurance verification to financial counseling and collecting patient liability. You will play a key part in creating a positive first impression for every patient who walks through our doors, ensuring they feel supported, informed, and cared for from the very start. If you are someone who thrives in a fast-paced environment, communicates with compassion, and takes pride in delivering excellent customer service, we encourage you to apply.

Schedule: Monday - Friday 8:30am - 5pm, with rotating Saturday. Expected start date will be December 14th, 2026.

POSITION SUMMARY

This position is the first point of contact at healthcare facilities and assists patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients’ insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability. Demonstrates the ability to resolve customer issues and provides excellent customer service.

CORE FUNCTIONS

1. Verifies patient’s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).

2. Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.

3. Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.

4. Demonstrates proficient understanding that this position creates the first impression for our patient's experience with Banner Health. Demonstrates a positive patient experience through interactions and effective communication.

5. Proficient understanding of payer authorization guidelines. Accurately submits timely notification according to insurance guidelines using various systems to reduce/eliminate denials. Consistently meets all registration related key performance indicators as determined by management.

6. Obtains federal/state compliance information, consents and documentation required by the patient’s insurance plan(s). This includes a thorough understanding of accurately completing hospital-based compliance forms required by CMS. Uses multiple computer applications proficiently.

7. Consistently discusses financial liability with the patient(s) and/or families that includes: collection in full of patient liability, assisting patient in applying for Banner Line of Credit, setting up payment plans and/or assisting patient with Banner Financial Assistance policy/application.

8. Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, training new hire employees, recapping daily deposits, posting daily deposits, or conducting other work assignments of the Patient Access Services team.

9. Works independently under regular supervision and follows structured work routines. Works in a high-volume, fast paced, clinical environment which requires to ability to be adaptable, critical thinking, and independent decision making and to prioritize work and ensure appropriateness and timeliness of each patient’s care. Primary external customers include patients and their families, physician office staff and third-party payors.

MINIMUM QUALIFICATIONS

High school diploma/GED is required.

Must have customer service skills or knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience.

Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work both independently and collaboratively in a team environment. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability are required.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Associate’s degree preferred.

CRCR (Certified Revenue Cycle Representative) certification, a credential offered by the Healthcare Financial Management Association (HFMA)

CHAA (Certified Healthcare Access Associate) certification, a credential offered by the National Association of Healthcare Access Management (NAHAM)

Knowledge of medical terminology or healthcare systems.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

*Licensed CNA/LNA are eligible for a $3,000 Sign on bonus!

Great careers start with great training. The people of Banner Health are focused on delivering excellent care to our patients. In return, we are committed to excellence in personal development for all our team members. Apply today. 

Banner University Medical Center is seeking a Certified Patient Care Assistant to join our General Progressive Care Unit.

The General PCU is a 60-bed Cardiac Progressive Care Unit. The General Cardiac PCU caters to patients who require close monitoring and frequent assessment. Typical patients in our PCU may include those recovering from surgery, stable cardiac conditions, respiratory illnesses requiring non-invasive ventilation, or those transitioning from the ICU who still need significant medical oversight. These patients often require specialized nursing care, advanced monitoring, and sometimes complex medication regimens to ensure a smooth recovery and prevent complications.

As a General PCU Patient Care Assistant-PCA , you will provide routine patient care to promote patient comfort and contribute to the overall patient plan of care. As the ideal candidate, you will be responsible for on-going patient data collection and documentation in the medical records and provide a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department.  You will be valued member of our team and be a part of strong team collaboration. 

This is a full time night shift position working from 7am-7:30pm.

Weekend and holiday rotations are required in this role. Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable.

POSITION SUMMARY
This position provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. This position is responsible for on-going patient data collection and documentation in the medical records and provides a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department.

CORE FUNCTIONS
1. Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.

2. Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.

3. Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.

4. Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.

5. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.

6. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens. May transcribe and process physician orders effectively using the electronic medical record.

7. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.

8. Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in OR room turnover.

9. This position works under supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the facility, as well as patients, families and physicians

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.

Current BLS certification is required. Current Certified Nursing Assistant (CNA) in state of practice is required for new hires and transfers. In Tucson: Current Certified Nursing Assistant (CNA) in state of practice is required for new hires. Existing Tucson incumbents may not transfer out of their geographical market without meeting the CNA requirement. Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.

Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.

Depending on department assignment, receive a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity is required. Successful completion of either a unit approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on the job training is also required.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
In Arizona the Licensed Nursing Assistant (LNA) licensure is preferred. Recent healthcare experience preferred. Successful completion of an approved unit secretary program is preferred.
Additional related education and/or experience preferred.

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Great careers are built at Banner Health. We’re looking for the best and brightest to join our team that earned Great Place To Work® Certification™.  Apply today to build your career!

Arizona is a year-round destination. Sunny skies and low humidity prevail 300 days a year across the state.  From awesome natural wonders to culinary treats, tribal lands, vibrant cities, world-class resorts, renowned golfing and historic Western towns, there are some truly breathtaking moments to be had in the Grand Canyon State.

The ROC Systems Engineer partners with hospital leadership and Development and Construction teams to evaluate and oversee mechanical systems — including central utility plants, HVAC, and building automation systems — on new construction and renovation projects. Applying energy engineering and controls knowledge, this role interprets data, develops corrective actions, and upholds Banner BMS Standards to ensure operational stability and energy efficiency across Banner facilities.

Schedule: Monday through Friday working 8AM to 4PM (may vary to accommodate patient care needs). This is a Hybrid AZ role, primarily remote. HVAC design experience and Building Automation experience is preferred.

POSITION SUMMARY

This position is based out of the Facilities Services Remote Operations Center (ROC) and effectively engages all new construction and major renovation projects at one or more facilities, under the supervision of the ROC Sr. Manager. Works closely with hospital leadership and Development and Construction teams to evaluate mechanical projects, provide support to mitigate risk through assessment of quality, scope, safety and regulatory requirements. This includes central utility plants, HVAC systems, and lighting control systems that are networked to the facilities building automation systems. Incumbent must apply energy engineering and control systems knowledge to interpret data and develop corrective actions that support operational stability and energy efficiency of Banner facilities. Incumbent may also provide assistance with problem resolution, systems malfunction, and use of a software application or serve as a resource to other application users.

CORE FUNCTIONS

1. Interacts in a collaborative manner with facilities personnel, administration, medical staff members, department managers, vendors, and other outside agencies. Works closely with other project team members, including IT, Tech Management, as well as interacts with facility directors, administrative staff, physician office staff, architects, contractors, vendors and other outside consultants and regulatory agencies. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.

2. Evaluates and proactively identifies potential project issues such as disruptions to operations or design and operational challenges. Ensures that these issues are addressed during project planning and design, managed during construction and verified post installation

3. Works with the ROC leadership team to provide guidance on the integration of computer-controlled systems in a way which most effectively allows for the delivery of key operating trends and data for analysis.

4. Works closely with Development and Construction teams to develop, maintain and uphold the Banner BMS Standards.

5. Presents forecast reports, data, and information on trends in a format that is useful and easily understood to our customers. Validates data to ensure integrity and consistency across multiple reports and data sources. Reviews data for problem identification and prioritizes problems identified. Maintains working knowledge of building construction and plant infrastructure for monitored facilities.

6. Troubleshoots applications/equipment used to provide data. Utilizes data in the most efficient manner and presents data in the most effective and appropriate format for the intended audience.

7. Acts as resource to management and peers on the use of information and/or applications based on area of expertise including review of life cycle analysis, where appropriate

8. Position generally carries departmental or hospital responsibility within assigned discipline area. External customers may include, but are not limited to, regulatory/accrediting agencies, external data providers, utility companies, etc. Internal customers include facilities services staff, managers, executives, and medical staff.

MINIMUM QUALIFICATIONS

Strong knowledge of reporting, data analysis and information presentation, as normally obtained by completion of a bachelor’s degree in the field of engineering and 4 years of field experience.

Requires good working knowledge of PCs and software, including word-processing, spreadsheet, query/report writing, and presentation applications.

This position requires an advanced knowledge of computer programs used to model energy data for analysis and develop control strategies to improve operational and energy performance as a result of analysis.

Excellent verbal and written communication skills, strong technical, analytical and troubleshooting skills ability to interact with clients and field/operations personnel in a professional manner, proficient time management, organizational, and presentation skills, and strong self-motivation and adaptability to deadline changes and work focus.

Must be able to work independently and effectively align resources to achieve system goals

PREFERRED QUALIFICATIONS 

Experience in the field of energy management and or building control systems, HVAC design experience, facilities operations experience, or energy efficiency engineering experience, Certified energy manager (CEM) and knowledge of ASHRAE-90.1 energy codes and building control system expertise preferred.

Additional related education and/or experience preferred.

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EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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$15,000 Hire On Bonus*

Better Than Ever for Nurses. Nurses are the heartbeat of health care and we are committed to keeping our nurses’ hearts happy and healthy. This means investing in the holistic health and happiness of our nurses—through better pay, better benefits, better opportunities and a better community.

Since opening in 2010, Banner Ironwood Medical Center has provided an excellent patient experience, with all the amenities of a hotel and the highest quality of health care available. As a PCU Telemetry RN, you will have the opportunity to work in a rural community hospital environment on a newly established, specialized 12-bed unit. You will work as part of a RN team to care for Progressive Care/ Telemetry acuity patients received from the ED admit and ICU downgrades.  

As a Registered Nurse in our Progressive Care Telemetry, you will be in strong partnership and collaboration with our cohesive staff of healthcare professionals. You will be taking care of patients in a fast-paced environment that requires critical thinking and strong assessment skills. Our team provides many opportunities for education, process/quality improvement, and inter-professional collaboration in a challenging, fast-paced, and team-oriented environment. If you are seeking to expand your skill set, broaden your experience in nursing, and make a difference in the lives of your community, the PCU unit would make a great career path for you.

As a Registered Nurse at Banner, you will have the opportunity to work 3x12-hour shifts, 7:00pm-7:30am with weekend rotations utilizing our self-scheduling tool. Enjoy a flat rate $3/hour weekend shift differential and an 18%-night shift differential.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.

*Eligibility for the sign-on bonus with 12 months of RN experience; requires a 2 year commitment

If you are a New Graduate Nurse with less than 12 months of experience, please visit the main job search page and under the Job Type filter, select New Nurse Experience.

POSITION SUMMARY
This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients.

CORE FUNCTIONS
1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy.

2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status.

3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided.

4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching.

5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient's response to treatment. Notes physician orders accurately and in a timely manner.

6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate.

7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations.

8. In some roles, this position may supervise staff and work flow of the department.

9.Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS
Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.

Relates throughout the interview process the experience, training and education needed to perform the job. Experience in the clinical area for which he or she is applying is desired. Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting.

In a Home Health setting, team members must be able to operate personal vehicle and possess a valid driver's license. Auto insurance coverage is also required to be active and maintained.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, Banner Home Care/Hospice or Boswell Skilled Nursing Facility must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility. Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess an Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
Bachelor's degree preferred. Professional certification preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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We are looking for a PRN Registered Respiratory Therapist to work the day shift for Banner Staffing Services. The day shift is self-scheduling Wednesday and Friday from 8:00 am - 5:00 pm. The position is for Banner Staffing Services at Banner Desert. There is an opportunity to work at other Banner facilities after extensive training documents are completed.

Banner Staffing Services offers a world of opportunities to make an impact on one of the country’s leading health systems. If you’re looking to leverage your abilities to make a difference – you belong at Banner Staffing Services.

As the internal staffing (registry) provider for Banner Health, Banner Staffing Services (BSS) provides opportunities within one of the country’s leading health systems. The BSS team is dedicated to providing personal attention and professional support for its employees. Registry opportunities are a great way to market your skills within Banner Health. As a BSS employee, you are eligible to apply (at any time) as an internal applicant to any regular full-time or part-time opportunities within Banner Health.

In addition, registry employment through BSS offers:

• Competitive wages

• Paid orientation

• Flexible Schedules (select positions)

• Fewer Shifts Cancelled

• Weekly pay

• 403(b) Pre-tax retirement plan

• Employee Assistance Program

• Employee wellness program

• Discount Entertainment tickets

• Restaurant/Shopping discounts

• Auto Purchase Plan

BSS Registry positions do not have guaranteed hours and no medical benefits package is offered. BSS requires: Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes; employment, criminal and education).

POSITION SUMMARY
This position is responsible for the evaluation, planning, administration and supervision of Occupational Therapy treatment in accordance with physician referral, state and local organizational standards, regulatory agencies, and established departmental policies and procedures. This position demonstrates the clinical competence and knowledge necessary to provide treatment appropriate to the age of the patients served.

CORE FUNCTIONS
1. Evaluates patient's functional abilities and limitations. Determines if intervention is needed. Establishes a plan of care and treatment goals.. Completes comprehensive evaluation within the established time frame set by the department. Identifies and prioritizes key limiting factors. Establishes treatment goals that are functional, measurable, patient related and reflect the key limiting factors. Collaborates with patient and family/caregiver when setting goal Initiates discharge planning. Recommends additions to or modifications of referring orders.

2. Implements individualized treatment plan with consideration to the patient's physical, social, spiritual, cultural, educational and age specific needs. Provides skilled treatment in a safe manner.. Assesses ongoing effectiveness of treatment and modifies plan of care as indicated. Involves patient and family/caregiver in the treatment and decision making process. Provides ongoing education to physician, nurse, patient, family/caregiver, and interdisciplinary team.

3. Documents according to standards set by the department and regulatory agencies. Documents legibly. Completes documentation within the established time frames of the department. Documents innovative and individualized treatment techniques/plan. Documentation reflects comprehensive assessment of patient's progress or lack of progress. Treatment goals are reassessed according to department policies

4. Communicates pertinent patient information to ensure the best possible follow through of care. Communicates evaluation/treatment results and patient progress to physicians, nurses, patient, family/caregiver, co-workers and the interdisciplinary team. Communicates in a clear and timely manner. Accepts responsibility to contact physicians for routine or difficult problem solving to ensure optimal patient outcome. Defends treatment rationale with standard practices and/or current literature

5. Exhibits adaptability in assignments as it relates to caseload, scheduling, and staffing shifts. Takes initiative to assist in other patient care areas and accepts responsibility for all patient care needs.

6. Demonstrates appropriate direction and delegation of personnel to achieve safe delivery of quality cost effective patient care. direction and delegation of the COTA, Therapy Technician and student complies with department policies and regulatory agencies. Participates in the training and orientation of new personnel. Assures competency of personnel, prior to delegation of task.

7. Department operational activities. Participates in department/facility process improvements. Meets productivity standards set by the department.

8.This position has responsibility for interacting with all levels of staff in a variety of departments, physicians, patients, families, and external contacts such as employees of other health care institutions, community providers and agencies concerning the health care of the patient. Also interacts with the physician offices in order to report, requires or clarify information

MINIMUM QUALIFICATIONS

Must have successfully completed the academic requirements of an educational program in occupational therapy approved by the appropriate governing board. Must possess a current Occupational Therapy license from the State of practice.

Current license from state of practice. BLS certification required.

Relates throughout the interview process their clinical competency, experience, training and education they have received that is required to perform the job. Demonstrates through behaviors and answers to job related experiential questions.

Must have the ability to become proficient with computer software applications commonly used in an automated patient care environment.

Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

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Primary City/State:

Department Name:

Work Shift:

Job Category:

Banner Health is proud to have earned the Great Place To Work® Certification™, a recognition based on direct feedback from our team members and a thorough, independent evaluation. This certification underscores our dedication to fostering a culture built on trust, collaboration and pride - an environment where team members feel valued, supported and inspired every day.

At Banner University Medical Center - Tucson, there will be exciting opportunities to be a part of the health care transformation. You will work alongside a group of dedicated physicians and staff that perform some of the most state-of-the-art procedures that exist anywhere in the country. Virtually tour one of the state-of-the-art units at Banner-University Medical Center Tucson.
 

Join our 29 bed PCU/IMC Hematology-Oncology unit where we provide cutting edge treatments to our community. We are the only facility in Tucson that provides stem-cell transplants and CAR-T therapies as a potentially curative treatment.  When you join our team, you are provided with many opportunities for education and will become an expert in cancer care, chemotherapy administration, blood products and stem cell transplants.  This is a fast-paced environment with a range of nursing ratios anywhere from 2-5 patients.  What makes this team special is the comradery, engagement, and trusted relationships we share with our doctors, techs, pharmacists, and nurses. This unit culture is enhanced by our active Shared Leadership Council and we pride ourselves in process & quality improvement, inter-professional collaboration, and providing a team-oriented environment.

• Full-time: 36 hours per week, 3 12-Hour Shifts
• Day Shift: 7:00 AM - 7:30 PM
• Must be available to work Holidays/Weekends

Enjoy a flat rate $3/hour weekend shift differential and an 18%-night shift differential, where applicable. Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life. 

If you are a New Graduate Nurse with less than 12 months of experience, please visit the main job search page and use keywords RN New Grad to search for openings.

POSITION SUMMARY
This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients.

CORE FUNCTIONS
1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy.

2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status.

3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided.

4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching.

5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient's response to treatment. Notes physician orders accurately and in a timely manner.

6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate.

7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations.

8. In some roles, this position may supervise staff and work flow of the department.

9.Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS
Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.

Relates throughout the interview process the experience, training and education needed to perform the job. Experience in the clinical area for which he or she is applying is desired. Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting.

In a Home Health setting, team members must be able to operate personal vehicle and possess a valid driver's license. Auto insurance coverage is also required to be active and maintained.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, Banner Home Care/Hospice or Boswell Skilled Nursing Facility must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility. Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess an Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
Bachelor's degree preferred. Professional certification preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Department Name:

Work Shift:

Job Category:

POSITION SUMMARY
This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients.

CORE FUNCTIONS
1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy.

2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status.

3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided.

4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching.

5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient's response to treatment. Notes physician orders accurately and in a timely manner.

6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate.

7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations.

8. In some roles, this position may supervise staff and work flow of the department.

9.Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS
Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.

Relates throughout the interview process the experience, training and education needed to perform the job. Experience in the clinical area for which he or she is applying is desired. Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting.

In a Home Health setting, team members must be able to operate personal vehicle and possess a valid driver's license. Auto insurance coverage is also required to be active and maintained.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
Bachelor's degree preferred. Professional certification preferred.

Additional related education and/or experience preferred.

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