Primary City/State:

Phoenix, Arizona

Department Name:

Family Practice-Clnc

Work Shift:

Day

Job Category:

Clinical Care

SCRUB ALLOWANCE INCLUDED!!

Find your path in health care. Our team members make Banner Health a Great Place To Work®. Learn how you can join our dedicated team of professionals.

As an Medical Assistant, you'll work alongside physicians and healthcare staff dedicated to providing a positive patient experience. Our clinic offers a friendly customer focused environment where you can to apply your love patient care and teamwork. We are an energetic, fast paced team, serving a vast age range of patients. A career with our team is great if you are just starting out or have many years of experience. If you are ready to be challenged, work in a positive environment and contribute to making a change in people's lives, then we are the perfect team for you. Will consider new grads!!

Schedule: Monday - Friday 8am-5pm

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics and has operations in multiple locations spanning across the Phoenix metropolitan city.

POSITION SUMMARY
This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

CORE FUNCTIONS
1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.

2. Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomy, ear irrigation and EKG’s. Acts as chaperone as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.

3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.

4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.

5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.

6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).

7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.

8. This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.

9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Completion of a Banner approved medical assistant training program that also meets state defined regulations.

Active Medical Assistant Certification is required. Active Medical Assistant certification: Registered Medical Assistant (RMA) from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) from National Health Career Association (NHA) or National Certified Medical Assistant (NCMA) from National Certified Competency Testing (NCCT).

BLS certification required upon hire.

Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Torrington, Wyoming

Department Name:

Patient Accounting-Hosp

Work Shift:

Varied

Job Category:

Revenue Cycle

Why You’ll Love This Role:
At Banner Health, you’re not just taking a job—you’re joining our mission of “Healthcare made easier, so life can be better.” As a Patient Access Services Representative, you will be the vital first point of contact for patients entering our care. Whether it’s a warm greeting at the front desk or expertly navigating insurance details, your impact will be felt from the very first moment.

What You’ll Do:
Greet patients, ensure patient safety using positive identification protocols, verify insurance, and process registration quickly and compassionately.
Collect patient financial liability and assist with financial counseling where needed.
Ensure all documentation is accurate, secure, and compliant.
Collaborate with clinical teams to optimize patient flow and satisfaction.
Use multi-system technology to streamline patient offerings, intake and record-keeping.

You’re a Great Fit If You:
Thrive in fast-paced environments (like ERs, clinics, or specialty care).
Have stellar communication skills and a high emotional IQ.
Are detail-oriented, tech-savvy, and a natural problem-solver.
Have experience in patient access, scheduling, or front-office healthcare preferred (but we will train the right person!).

Total Rewards:

We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Benefits include health, dental, vision, 401(k) with company match, 403(b), and tuition aid. Additional coverage options are available to support everything that makes you, uniquely you. These include Pet Insurance, Medical and Financial wellness plans, ID theft protection, Life insurance and Legal coverage for extra security. Please visit our Benefits Guide for more information.

Hours and Schedule:

**All Acute Patient Access Services New Hires are required to attend New Hire Orientation & PAS New Hire Training.

Acute Patient Access Training (first 4 weeks): Monday - Friday standard business hours.

Enjoy a flat rate $1/hour weekend and 15%-night shift differential when applicable.

*On-call PM rotation and mandatory holiday rotation.

Per Diem does not guarantee hours and benefits are not offered with this role.

Schedule: Monday - Saturday 7:00am to 7:30pm; shifts will be between these days/hours.

Apply Today!

Community Hospital in Torrington, Wyo. is a 25-bed critical access hospital. We take pride in providing thoughtful medical care to residents in southeast Wyoming and bordering Nebraska communities, and we live our commitment to these communities in many ways. In fact, with the recent completion of an extensive expansion and remodel initiative, we are at an exciting and pivotal point in our development. We offer an innovative environment that includes digital mammography, a state-of-the-art emergency department, electronic medical records and a computerized OB system designed to reduce the chances of complications during labor and delivery. In addition, our location in close proximity to the Black Hills, Rocky Mountains and Denver offers a wide variety of lifestyle advantages, including small town charm and limitless recreational activities.

POSITION SUMMARY

This position is the first point of contact at healthcare facilities and assists patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients’ insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability. Demonstrates the ability to resolve customer issues and provides excellent customer service.

CORE FUNCTIONS

1. Verifies patient’s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).

2. Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.

3. Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.

4. Demonstrates proficient understanding that this position creates the first impression for our patient's experience with Banner Health. Demonstrates a positive patient experience through interactions and effective communication.

5. Proficient understanding of payer authorization guidelines. Accurately submits timely notification according to insurance guidelines using various systems to reduce/eliminate denials. Consistently meets all registration related key performance indicators as determined by management.

6. Obtains federal/state compliance information, consents and documentation required by the patient’s insurance plan(s). This includes a thorough understanding of accurately completing hospital-based compliance forms required by CMS. Uses multiple computer applications proficiently.

7. Consistently discusses financial liability with the patient(s) and/or families that includes: collection in full of patient liability, assisting patient in applying for Banner Line of Credit, setting up payment plans and/or assisting patient with Banner Financial Assistance policy/application.

8. Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, training new hire employees, recapping daily deposits, posting daily deposits, or conducting other work assignments of the Patient Access Services team.

9. Works independently under regular supervision and follows structured work routines. Works in a high-volume, fast paced, clinical environment which requires to ability to be adaptable, critical thinking, and independent decision making and to prioritize work and ensure appropriateness and timeliness of each patient’s care. Primary external customers include patients and their families, physician office staff and third-party payors.

MINIMUM QUALIFICATIONS

High school diploma/GED is required.

Must have customer service skills or knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience.

Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work both independently and collaboratively in a team environment. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability are required.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Associate’s degree preferred.

CRCR (Certified Revenue Cycle Representative) certification, a credential offered by the Healthcare Financial Management Association (HFMA)

CHAA (Certified Healthcare Access Associate) certification, a credential offered by the National Association of Healthcare Access Management (NAHAM)

Knowledge of medical terminology or healthcare systems.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Gilbert, Arizona

Department Name:

Fac Opns-AZ East 2-Corp

Work Shift:

Day

Job Category:

Facilities, Environmental Services, and Culinary

Help lead health care into the future. As one of the largest nonprofit health systems in the country, Banner Health has both the stability that comes with success and the values you can be proud to represent. If you’re looking to leverage your abilities – you belong at Banner Health.  Apply today!

Arizona is a year-round destination. Sunny skies and low humidity prevail 300 days a year across the state.  From awesome natural wonders to culinary treats, tribal lands, vibrant cities, world-class resorts, renowned golfing and historic Western towns, there are some truly breathtaking moments to be had in the Grand Canyon State. 

As Senior Manager of Facility Operations, you’ll lead and develop a high-performing Facilities team while overseeing critical operations across Banner Desert Medical Center. This hands-on leadership role focuses on strengthening infrastructure reliability, supporting accreditation readiness, and ensuring facilities remain safe, efficient, and survey-ready. You’ll have the opportunity to elevate team performance, drive operational excellence, and make a meaningful impact throughout the medical center. Join a collaborative team and help keep Banner Desert running at its best.

Schedule: Monday through Friday working 8AM to 3PM at Banner Gateway Medical Center.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY
This position plans, organizes, and coordinates the activities of the facilities services staff. This position is typically responsible for the operations of a small to medium campus facility that include infrastructure, utilities, maintenance operations and capital projects. This position is responsible for the daily management of multiple exempt and non-exempt staff.

CORE FUNCTIONS
1. Hires, trains, conducts performance evaluations, and directs the workflow for the staff. This position is also accountable for participating in the development and implementation of goals and objectives. Ensures all goals and objectives are met timely and effectively. Maintains appropriate staffing levels, use of overtime and meets productivity goals. Works to assure compliance with ongoing continuing education requirements for self and staff.

2. Develops, plans, prioritizes and directs overall department work assignments to supervisor(s), foremen and department staff members. Provides leadership and directs the work of all department staff. Acts as a role model, teaches and mentors staff in appropriate, efficient department operations.

3. Ensures the safe, efficient and effective operation of department related services. Manages the department to keep within budget. Directs and oversees department personnel on departmental budgetary development, planning and management for budgetary control, cost projections, and feasibility for all related activities and projects. Manages and oversees the daily work activities of the department. Directs, guides and mentors department supervisor(s), foremen and support staff in the performance of their duties.

4. Ensures and documents regulatory compliance, work standards, codes and safety regulations. Develops and implements protocols for compliance of all areas of responsibility including, but not limited to infrastructure, utility management, life safety, maintenance, and code compliance with all authorities having jurisdiction.

5. Interacts and collaborates extensively with system and facility senior leadership, medical staff and facility department managers with the implementation of system, facility and departmental initiatives, needs and goals. Leads and implements initiatives related to system, facility and department strategic initiatives, needs and goals.

6. Identifies, develops and implements protocols, policy and procedure as well as measurement tools that monitor the effectiveness of initiatives, regulatory compliance, patient satisfaction, patient safety and department management plans.

7. This experienced leadership position works independently. Develops and implements protocols for compliance of all areas of responsibility including, but not limited to infrastructure, utilities management, life safety, maintenance, and code compliance using sound independent decision making. This position ensures the overall operational integrity of the facility. Ability to respond to rapidly changing and escalating emergent situations with the ability to lead, give direction and resolve complex situations quickly and provide sound decision making in a fast paced environment. This position supports senior leadership decisions that impact an entire facility including ramifications and outcomes of those decisions. The span of control is dependent on the situation and ranges from a single department to an entire facility. This position supports the departmental operational and capital budgetary responsibilities. Typical budgetary responsibilities range from $1M - $5M annually. Interacts with facility leaders, administrative staff, architects, contractors, vendors and other outside consultants and regulatory agencies.

MINIMUM QUALIFICATIONS
Requires the knowledge and skills normally demonstrated by a Bachelor’s degree in facility management or equivalent education and/or experience.

Some facilities or departments, depending on business need, may require proof of a valid driver’s license and eligibility for coverage under the company auto insurance policy.

Must demonstrate a strong working knowledge and background in facilities services/management, including 2 to 4 years leading and/or managing activities for an assigned department. This includes proven experience managing projects, including performing reporting and budgeting activities. Ability to read and interpret blue prints, specifications and related contract regulatory documents. Must possess a thorough working knowledge of building codes, materials and standards. Must have strong mathematical abilities to analyze, evaluate and compute costs, budgets and schedules. Works independently leading and managing department operations in conjunction with established goals and standards. Must possess strong communication, presentation, and negotiation skills. Requires leadership skills with ability to lead, communicate, and interact across facilities and at various levels. Must be proficient with Microsoft Office and other related software programs.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS
Healthcare Facility Manager (CHFM) certification and/or Facilities Management Administrator (FMA) designation strongly preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Tucson, Arizona

Department Name:

C/P-Sleep-Clinic-NC

Work Shift:

Day

Job Category:

Clinical Care

Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.

Tucson is set in a Sonoran Desert valley surrounded by five mountain ranges. Boasting an average 350 sunny days a year and warm dry air, the climate is ideal for year-round outdoor recreation. Tucson offers one-of-a-kind experiences for those interested in outdoor adventure and nature, heritage and culture, arts and attractions, golf and original Southwest-inspired dining.

This Medical Assistant will be responsible for communicating patient results, coordinating DME, rooming, vitals, scheduling, chart review. This is a full-time schedule - Monday through Friday, 8am to 5pm.

University Medical Center Tucson PBCs Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting ground breaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.

POSITION SUMMARY
This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

CORE FUNCTIONS
1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.

2. Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.

3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.

4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.

5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.

6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).

7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.

8. This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.

9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Completion of an approved medical assistant training program as defined by state regulations.

Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use. BLS certification required. Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).

Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Phoenix, Arizona

Department Name:

PCU-Neuro-Trauma-Hosp

Work Shift:

Night

Job Category:

Nursing

Great nursing careers start with great training. Nurses at Banner Health enjoy some of the best on-the-job-training in the industry. We care about you, your nursing career today and your future. Apply today and build your career.

The New Graduate RN Residency Program at Banner Health has received the highest accreditation by the American Nurses Credentialing Center (ANCC) as a Practice Transition Accreditation Program® (PTAP). Banner Health’s New Nurse Experience (NNE) provides a collaborative learning environment where you can refine your nursing skills, enhance your knowledge, and transition from a new graduate to a fully competent, professional nurse at Banner Health.

About our program:

The Banner Health New Nurse Experience is a full-time Registered Nurse position that assists you in transitioning from a new graduate to a fully competent, professional nurse at Banner Health. This program provides a collaborative learning environment in which you can refine your nursing skills, enhance your knowledge, and develop new personal and professional relationships.

Successful candidates will be placed in specific units at Banner Health facilities to be clinically mentored by unit staff and educators. We offer all of our New Grads multiple Career Pathways and development opportunities to achieve your long-term career goals. Whether you are wanting to go into a specialty unit, leadership roles, non-bedside nursing opportunities, or any other sector of nursing - we will help you get there! The expectation is that you will stay on your NNE unit for at least 12 months to get a full and comprehensive training experience! New Grads will also need to live within a reasonable commute distance of the facility they are hired into.  

Most new nurses will work three 12 hour shifts, which will include weekend and holiday rotations with other staff members.

Program Activities Include:

· Clinical experiences with a preceptor

· Training in our state-of-the-art Banner Simulation Center

· Competency and skills assessment and verification

· Orientation to the Cerner electronic medical health record system

· Patient care skills lab that provides hands-on experience with equipment

· e-Learning modules

· Resources for professional and personal development

Requirements to Apply Online:

· Recent or Upcoming graduation from an accredited nursing program

· BSN is preferred - open to ADN at select locations

· Current BLS card (through either American Heart Association, Red Cross, or ASHI) or ability to obtain certification before a start date

· No More than 12 months of RN experience

· Previous healthcare experience is preferred

* Please note the email you apply with is where all updates and information will be sent to, even after you graduate. We recommend applying with a personal email rather than a school email address.

Application Deadlines/Process: 

It is recommended that you apply no earlier than 60 days prior to your graduation date. 

* If you have completed a Banner Health Student Preceptorship or are a current Nurse Extern with Banner Health, please apply at R4386490.

Benefits/Compensation:

This is a full time, benefitted, and paid position. Enjoy a flat rate $3/hour weekend shift differential and an 18%-night shift differential when applicable. All New Grad RN positions are eligible for Banner Health’s “Total Rewards Compensation Package”, which includes Health/Dental/Vision insurance (if employee desires), PTO/Sick time accrual, 401K, and a long list of other benefits. Benefits begin the 1st of the month following your start date. 

Unit Description:

PCU Neuro Trauma is a 48 bed Neuro unit encompassing 8 EMU (epilepsy monitoring unit) beds.  The Neuroscience Service Line at BUMCP offers state-of-the-art diagnostic and treatment modalities for patients while creating a rich educational and collaborative environment for nursing and medical staff.  Our exciting accomplishments include laser thermal ablation of tumors, awake craniotomies, surgery for brainstem lesions, and endoscopic microsurgery.  As the first comprehensive stroke center in Arizona, we take a multi-disciplinary team approach that involves nurses in the plan of care for the patient. Ratios flex between 1:3-4 and 1:6 in an RN/LPN team model.

POSITION SUMMARY
This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients.

CORE FUNCTIONS
1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy.

2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status.

3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided.

4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching.

5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient's response to treatment. Notes physician orders accurately and in a timely manner.

6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate.

7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations.

8. In some roles, this position may supervise staff and work flow of the department.

9.Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS
Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.

Relates throughout the interview process the experience, training and education needed to perform the job. Experience in the clinical area for which he or she is applying is desired. Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting.

In a Home Health setting, team members must be able to operate personal vehicle and possess a valid driver's license. Auto insurance coverage is also required to be active and maintained.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility. Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess an Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
Bachelor's degree preferred. Professional certification preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Tucson, Arizona

Department Name:

Work Shift:

Day

Job Category:

Facilities, Environmental Services, and Culinary

$10,000 Sign on Bonus Available for Qualified Candidates!

Great careers are built at Banner Health. We’re looking for the best and brightest to join our team that earned Great Place To Work® Certification™.  Apply today to build your career.

This recognition reflects Banner Health's investment in team members' professional development, wellness benefits, and continued education. It highlights our commitment to advocating for diversity in the workplace, promoting work-life balance, and boosting employee engagement.

As our Registered Dietitian you will interact closely with our medical providers, our administration, our nursing staff, our therapy teams, and our culinary department on-site to support our patients. Providing comprehensive nutritional assessments, developing appropriate nutrition care plans, monitoring outcomes, providing patient and family nutrition counseling and education, developing Nutrition Standards of Practice and Education material in collaboration with peers, participating in interdisciplinary Health Care teams and providing input into patient care, policies, programs, quality improvement activities and providing in-service education in areas of expertise.  3 yrs of acute care setting experience preferred and advanced knowledge of nutrition support is required (TPN and Tube Feeding calculations and parenteral macro-nutrients and micro-nutrients).

Schedule available is generally Monday - Friday with some flexibility to start between 7am to 8:30am and may include occasional Saturday rotation.

POSITION SUMMARY
This position manages a complex caseload of patients by providing comprehensive nutritional assessments and nutrition-focused physical exams, developing and managing all aspects of appropriate nutrition care plans and monitoring outcomes of plans. Provides patient and family nutrition counseling and education. Develops Nutrition Standards of Practice and Education material in collaboration with peers. Serves as a member of the interdisciplinary Health Care team providing input into patient care policies, programs, quality improvement activities and provides in-service education in areas of expertise.

CORE FUNCTIONS
1. Provides comprehensive nutrition assessment of patients' nutritional needs, to include nutrition-focused physical exams as appropriate. Obtains timely and appropriate data and analyzes/interprets data based on evidence-based standards and established practice guidelines.

2. Demonstrates and maintains competency in enteral and parenteral clinical practice protocols and oral nutrition management standard of practice as demonstrated by successful completion of initial competency exams and ongoing evaluation.

3. Writes orders to initiate and manage the nutrition care and of all assigned patients including those receiving nutrition support (parenteral and enteral nutrition) per protocols.

4. Evaluates effectiveness of the care plan and communicates effectively to the other members of the healthcare team to provide optimal nutrition outcomes. Provides pertinent information in the medical records, patient plans of care and/or clinical pathways while meeting requirements of regulatory agencies (i.e. Joint Commission, CMS, State and Local Agencies).

5. Provides nutrition education to patients, families, staff and other health care team professionals through the development of effective teaching materials and in-service programs; Evaluates patient and/or family response to education.

6. Provides leadership in area of coverage, monitors proper patient care procedures and acts as liaison with nursing areas. May participate in process improvement teams. Serves as mentor to new staff and interns where assigned.

7. Participates in continuous quality improvement activities in clinical areas to ensure optimal nutrition care outcomes are achieved. May participate in outcome studies as needed. In some roles, this position may manage assigned staff: recruits, selects, trains, evaluates, manages performance.

8. This position interacts with patients, families, health care providers and nutrition and dietary staff in support of providing high quality nutrition assessment, care planning, delivery and measurement of outcomes. Position communicates effectively and provides education to ensure optimum nutritional care. Position works independently and provides guidance to nutrition services staff in the development of nutrition plans. Position may also provide community education.

MINIMUM QUALIFICATIONS

Must possess knowledge of nutrition and dietetics demonstrated through the completion of a Bachelor’s degree in Nutrition, Dietetics, or equivalent coursework. Must be a Registered Dietitian or RD Eligible based on academic and professional requirements as defined by the Commission on Dietetic Registration(CDR) of The Academy of Nutrition and Dietetics. Effective January 1, 2024 CDR requires a minimum of Master's degree to be eligible to take the registration examination. Must possess RD credentials within 6 months of hire. Must hold current registration through the Commission on Dietetic Registration of The Academy of Nutrition and Dietetics and be able to maintain ongoing registration verification of registration annually. Maintains current licensure as required by State law.

Must be able to communicate effectively and function independently. Must be effective at prioritizing assigned patient case load.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Department Name:

Patient Contact Ctr BUMG-P

Work Shift:

Day

Job Category:

Marketing and Communications

Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

 

Banner Health is seeking a Call Center Lead for their specialties department. In this role a dynamic candidate monitors and helps a group of employees to achieve goals that contribute to the growth of the organization. The team lead motivates and inspire their team members, while also working with patients coordinating schedules for providers in a fast- paced call center environment. In this role you will conduct new hire training and support team members with ongoing training and development. Challenge the agent to think quickly, critically, and responsibly while delivering excellence in the customer’s journey and overall experience.

Together with our business partners we are using technology to innovate and leverage a best-in-class experience for our customers.  As Arizona's largest healthcare employer, we are proud to share our vision of the future which makes healthcare easier so life can be better.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life

Location: Remote

Hours: Monday - Friday 8am-5pm

***All internal candidates must submit their application by 10/15/2026***

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY
This lead level position is responsible for providing support to the CEC functional area assigned and respective leadership team and serves as a team resource. This role helps to build partnerships with other departments with the customer’s needs in mind. This position is also responsible for performing the core job duties of the department as needed, training new and existing employees, coaching and providing feedback to team members as appropriate. Using a broad understanding of customer engagement strategies, this position assists with the overall quality, monitoring ACR and other customer satisfaction goals, metrics and requirements necessary to provide an exceptional customer experience that is easy, empathetic and differentiated in the marketplace.

CORE FUNCTIONS
1. Trains, monitors and coaches agents in the CEC to deliver an easy, empathetic and differentiated patient experience in the specific CEC department. Able to identify areas of opportunity in the call flow process, coach and develop agents to handle essential functions within the department requirements. Receives and initiates calls to/from internal and external customers and recognizes when to escalate issues to leadership. Acts as a team resource to contact center agents assisting with questions and complex scenarios that require additional attention.

2. Utilizes effective thought leadership in identifying creative solutions to challenging processes and seeks alternatives to them. Plays a quality assurance role in supporting the department’s QA/Auditing process to meet organizational standards and ensure a robust customer experience.

3. This role will act as a representative to perform core job duties of the department based on business needs, volumes and/or demand as needed. Effectively leverage and support department utilization of software systems specific to functional area.

4. As a subject matter expert, ensure appropriate procedures and guidelines are performed and followed by agents in the contact center. Provides customer with information, instruction, general directions, and answers to questions specific within the department requirements and preferences. Refers questions to medical offices or department leaders as appropriate.

5. Provides feedback to the supervisor as appropriate on training opportunities. Provides real-time support to contact agents in the in-bound call setting. This role provides floor oversight in the contact center acting as an immediate resource to team members to diffuse escalations, address complex situations and resolve problems.

6. Effectively communicates and builds impactful relationships through written, digital and verbal channels to customers, both internal and external. Ensures an easy, empathetic, solution-orientated patient experience, included but not limited to phone, chat, email, electronic messaging and other digital channels. Anticipates customer needs and responds accordingly.

7. Facilitates new hire training and provides continuing education to address agent learning and development as needed. The lead serves as a role model within the department and supports the organization through partnering with peers to improve their performance. The lead helps to identify opportunities to improve the patient experience and onboarding new learners via peer to peer coaching in and outside a classroom setting.

8. The Customer Experience Center Lead supports work flow, answers questions, and provides real-time feedback to and training to support improvement and development of the contact center agent. The Lead is capable of all agent functions, roles and responsibilities in the area they work in. This role is a “go to” person for other team members as needed.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Requires proficiency typically obtained with 3 years of experience in a contact center, customer care environment or healthcare. Must possess the ability to think critically in stressful situations, effectively communicate both written and verbally, strong computer skills and functional knowledge of systems and applications and possess the ability to use technology tools to research and obtain accurate information to respond to customer inquiries via incoming calls, emails and/or instant messaging/chat avenues while maintaining a professional solutions / service oriented demeanor at all times. Demonstrated ability to provide essential customer service and knowledge in a high paced contact center environment and excellent communication skills to maintain a positive and helpful attitude with customers, providers and clinic operations. Must possess excellent organizational and time management skills to display the ability to provide timely, accurate information on a variety of benefit-oriented subjects.

PREFERRED QUALIFICATIONS

Prior experience as a lead in similar environment pertaining to healthcare or customer care environment preferred.

Additional related education and/or experience preferred.

Estimated Pay Range:

$23.62 - $35.44 / hour

Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.

This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.



EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Scottsdale, Arizona

Department Name:

BeH Adult Detox

Work Shift:

Night

Job Category:

Clinical Care

*** $1,500.00 Sign On Incentive Available ***

Voted 4 years in a row by employees as Banner Health’s Best Place to Work and Best Place to Receive Care.

Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

Bring your passion for Behavioral Health to Banner Health! Banner Behavioral Health Hospital in Scottsdale, AZ was remodeled and expanded in 2017, providing new, state-of-the art units for our patients and staff! Banner Behavioral Health Hospital is a voluntary facility for adults and adolescents. We are dedicated to providing safe, confidential, and compassionate treatment with customized treatment plans to meet each patient's needs.

As a Behavioral Health Specialist, you will focus on safety checks, assisting in ADL's, Milieu management, falls prevention measures, and 1 on 1 observations. This is a Part Time Night Shift Opening in Behavioral Health for the Adult Unit. You may be floating to other Adult and Adolescent Units as well. The hours will be from 7PM-7:30AM which will include weekends and holidays on a rotating basis. You will have the opportunity to utilize our self-scheduling tool for shift and weekend coverage as well as enjoy an additional $1/hour weekend shift differential and an 18% Night Shift differential.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

*** $1,500.00 Sign On Incentive Eligibility requires 12 month commitment ***

For more than four decades, Banner Behavioral Health has provided 24/7 crisis intervention and therapeutic services in a medically safe, recovery-focused environment. Banner Behavioral Health has 156 licensed inpatient beds and is located in Scottsdale, AZ. Our focus is on adults and adolescents dealing with mental health and/or chemical dependency issues who voluntarily seek help. Our highly skilled and compassionate staff are dedicated to providing a therapeutic healing environment and excellent health care experience.

POSITION SUMMARY
This position provides direct care to psychiatric patients working under the direction of a registered nurse.

CORE FUNCTIONS
1. Provides basic nursing care to patients including technical monitoring, taking vital signs and physical care. Orients patients to treatment setting and assists with activities of daily living as needed. Reviews and participates in implementation of the patient treatment plan. Makes rounds and monitors patients activities, physical and mental status and reports to nursing staff. Checks patient belongings for contraband. Conducts a variety of patient safety monitoring activities such as observational checks. Documents observations, interventions, and group activities in the patient medical record while maintaining confidentiality of all health information.

2. Assists in maintaining a safe, orderly & therapeutic environment. Maintains patient safety and protects patient rights through observation and reporting patient behaviors, communications, interactions and physical status. Recognizes patients who are behaving aggressively, acting as a danger to themselves or others, or are in a crisis or medical emergency situation. Provides intervention including, but not limited to, redirecting of patient and/or participating in restraint or seclusion as needed.

3. Assesses and interacts therapeutically with patients and families. Provides treatment that promotes patient dignity, independence, individuality, strengths, privacy, and choice. Demonstrates respect for cultural diversity and patient boundaries. Plans and facilitates social and didactic group activities. May participate in other rehabilitation and treatment programs.

4. Provides quality patient care by maintaining knowledge and skill level related to the symptoms and treatment of behavioral disorders relevant to position responsibilities and in accordance with state agency regulations. Maintains knowledge to identify types of medications commonly prescribed for patient group and the common side effects and adverse reactions of the medications.

5. Assists in the admission, discharge and transfer process of patients and completes required documentation in the patient medical record.

6. Position completes work under moderate supervision. Position interacts with all levels of clinical staff on assigned unit/program and members of the multidisciplinary teams, as well as patients, families, and medical and psychiatric physicians.

MINIMUM QUALIFICATIONS

Requires a Bachelor’s Degree in a behavioral health related field OR High School diploma or equivalent with 1 year of direct patient care in an inpatient behavioral health setting.

This should include but is not limited to experience in an inpatient psychiatric facility; assisting with personal grooming and other activities of daily living; conducting educational, recreational and skills groups appropriate to current patient population; creating, maintaining, and encouraging an inpatient therapeutic milieu; maintaining observation precautions and applying non-violent de-escalation interventions in crisis situations; recognizing the common symptoms of mental illness such as depression, psychosis, mood dysregulation, substance abuse, maladaptive behavior, and anxiety; understanding how symptoms are related the patient’s mental illness diagnosis and providing ordered treatment interventions appropriate to the diagnosis. Such experience is commonly achieved in care of patients in psychiatric acute care hospitals, inpatient psychiatric facilities and State hospital programs. Some outpatient programs, therapeutic group home and residential programs may meet the experience criteria. Concentration on skills and experiences demonstrating competence in building therapeutic rapport, developing collaborative relationships with the multidisciplinary team, de-escalation techniques and limit setting.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess an Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Basic Life Support (BLS) certification is also required.

Meets age requirement as specified by state agency.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Casa Grande, Arizona

Department Name:

Patient Transport

Work Shift:

Day

Job Category:

Clinical Support

Great options and great opportunities. Banner Health has both the stability that comes with success and the values you can be proud to represent. If you’re looking to leverage your abilities – you belong at Banner Health. 

Established in 1984, Banner Casa Grande Medical Center is a full-service, non-profit, hospital committed to providing quality health care to the Casa Grande Valley as well as the surrounding areas in a caring and compassionate environment. In addition to providing patient care within its 177 private rooms, there is an impressive lineup of services available at Banner Casa Grande.

As a Patient Transporter, you will play a vital role in the safety of our patients by assisting nurses with moving/transporting patients throughout the facility with various equipment, including wheelchairs and stretchers. In addition to transporting patients, your responsibilities will include transporting specimens to the lab, and equipment as needed to its rightful place. You will be joining our very energetic, engaged, and customer service focused Clinical Care Operations (CCO) team that we like to call family! Transporters are constantly on the move in this fast-paced environment. Basic Life Support (BLS) Certification is required (must meet AHA curriculum guidelines).

Full time day shift

Hours are 6:00am-6:30pm, for 3 12-hour shifts

Weekend rotations and holiday availability required in this role. Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable.

Banner Casa Grande Medical Center is a 141-bed acute-care hospital located midway between Phoenix and Tucson, AZ. The facility boasts the neighborhood convenience of a community hospital while leveraging the clinical expertise of one of the nation’s leading health systems. The state-of-the-art facility cares for patients through all phases of life, offering adult and pediatric Emergency and Trauma Care, Level IV Trauma, Women’s Care, Maternity Services, Surgical Care, Orthopedics, Laboratory Services, Medical Imaging, Inpatient Dialysis, Rehabilitation, and more. As part on one of the largest nonprofit health systems in the country, you’ll have access to a vast network of colleagues and expanded access to career opportunities.

POSITION SUMMARY
This position transports patients and distributes requested items as needed throughout the facility in accordance with department/facility policies, procedures and protocols.

CORE FUNCTIONS
1. Transports patients safely and efficiently between various departments following appropriate transfer techniques and proper isolation/infection control procedures. Validates patients’ identity based on established department protocol. Remains alert to patient condition and promptly communicates changes to clinical staff.

2. Assists with patient handling and lifting using appropriate patient safety equipment and appropriate safety procedures.

3. Provides distribution services of requested items between various departments as needed in accordance with established procedures that may include medications.

4. Responds to all job calls in a timely manner. May utilize computer system to track and update requests. Communicates status updates and location information as required in accordance with department protocols to help facilitate work flow.

5. Collects, cleans and disinfects patient care equipment and all other reusable items.

6. May perform supply restocking or assume clerical duties of assigned area as necessary.

7. May be required to operate golf cart to provide distribution services.

8. May be required to transport deceased persons to the facility morgue.

9. Facility based position. Responsible for the timely delivery of services with a strong focus on customer service. Customers are staff, physicians, patients, family members and visitors.

MINIMUM QUALIFICATIONS

Certification for BLS is required.

Requires interpersonal skills to operate in a direct patient contact environment. Ability to interpret verbal and written information/instructions and effectively communicate with others. Must demonstrate basic knowledge of computer skills, organizational skills, problem solving skills, and ability to function with minimal direction in a fast paced environment. If required by facility, may be required to possess a valid driver’s license and be eligible for coverage under the company’s auto insurance policy.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.
Six months previous healthcare or customer service experience preferred. Knowledge of medical terminology.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Fort Collins, Colorado

Department Name:

CO Case Mgmt-BMG

Work Shift:

Day

Job Category:

Clinical Care

Better Than Ever for Nurses. When we make things better than ever for nurses at Banner Health, we make things better than ever for all of us. This means investing in the holistic health and happiness of our nurses—through better pay, better benefits, better opportunities and a better community.

As an RN Case Manager, you will manage a caseload of high-risk patients and provide individualized support based on each patient’s unique needs. You will conduct outreach primarily by phone, complete assessments, develop individualized care plans, perform medication reviews, connect patients with appropriate resources, and provide chronic disease education and management. You will collaborate with an interdisciplinary care team and communicate with healthcare providers to coordinate care and support positive patient outcomes. The ideal candidate will live in Northern Colorado and have at least two years of case management experience.

The RN, Case Manager position is a hybrid role. Travel will be required  in Northern Colorado. Your schedule will be  Monday - Friday 8am - 5pm. Candidates must live in the state of CO to be considered.

Banner Plans & Networks (BPN) is an accountable care organization that joins Arizona's largest health care provider, Banner Health, and an extensive network of primary care and specialty physicians to provide the most comprehensive healthcare solutions for Maricopa County and parts of Pinal County. Through BPN, known nationally as an innovative leader in new health care models, insurance plans and physicians are coming together to work collaboratively to keep members in optimal health, while reducing costs.

POSITION SUMMARY
This position provides comprehensive care coordination for patients as assigned. This position assesses the patients plan of care and develops, implements, monitors and documents the utilization of resources and progress of the patient through their care, facilitating options and services to meet the patients health care needs. The intensity of care coordination provided is situational and appropriate based on patient need and payer requirements. This position is accountable for the quality of clinical services delivered by both them and others and identifies/resolves barriers which may hinder effective patient care.

CORE FUNCTIONS
1. Manages individual patients across the health care continuum to achieve the optimal clinical, financial, operational, and satisfaction outcomes.

2. Acts in a leadership function with process improvement activities for populations of patients to achieve the optimal clinical, financial, operational, and satisfaction outcomes.

3. Acts in a leadership function to collaboratively develop and manage the interdisciplinary patient discharge plan. Effectively communicates the plan across the continuum of care.

4. Evaluates the medical necessity and appropriateness of care, optimizing patient outcomes. Assesses patient admissions and continued stay utilizing standard criteria. Identifies issues that may delay patient discharge and facilitates resolution of these issues.

5. Establishes and promotes a collaborative relationship with physicians, payers, and other members of the health care team. Collects and communicates pertinent, timely information to payers and others to fulfill utilization and regulatory requirements.

6. Educates internal members of the health care team on case management and managed care concepts. Facilitates integration of concepts into daily practice.

7. May supervise other staff.

8. Has freedom to determine how to best accomplish functions within established procedures. Confers with supervisor on any unusual situations. Positions are entity based with no budgetary responsibility. Internal customers: All levels of nursing management and staff, medical staff, and all other members of the interdisciplinary health care team. External Customers: Physicians and their office staff, payers, community agencies, provider networks, and regulatory agencies.

MINIMUM QUALIFICATIONS

Must possess knowledge of case management or utilization review as normally obtained through the completion of a bachelor's degree in case management or health care.

Requires current Registered Nurse (R.N.) license in state worked. For assignments in an acute care setting, Basic Life Support (BLS) certification is also required.

Requires a proficiency level typically achieved with 3-5 years clinical experience. Must have a working knowledge of care management, acute care and/or home care environments, community resources and resource/utilization management. Must demonstrate critical thinking skills, problem-solving abilities, effective communication skills, and time management skills. Must demonstrate ability to work effectively in an interdisciplinary team format. For assignments in an acute care setting, must be able to work flexible hours and take rotating call after hours. Banner Registry and Travel positions require a minimum of one year experience in an acute care hospital and/or home care setting. Experience must include working in an acute care and/or home care setting within the past 12 months as a Case Manager in the specialty area.

PREFERRED QUALIFICATIONS

Certification for CCM (Certified Case Manager) preferred.

Additional related education and/or experience preferred.

Estimated Pay Range:

$36.14 - $60.23 / hour

Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.

This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.



Anticipated Closing Window (actual close date may be sooner):

2027-02-10

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Scottsdale, Arizona

Department Name:

Neurology-SHC

Work Shift:

Day

Job Category:

Revenue Cycle

Find your path in health care. Our team members make Banner Health a Great Place To Work®. Learn how you can join our dedicated team of professionals.

We are seeking an experienced candidate with established knowledge to join the opening team at our new Scottsdale facility, anticipated to launch in early 2027. If selected, you will train at our Banner University Medical Center in Phoenix until the facility's opening date, bringing your expertise and passion for excellence to help shape the foundation of this exciting new location. Click Here to learn more about our Scottsdale Health Center: https://www.bannerhealth.com/banner-scottsdale

As a PFS/Front Office Representative in our Neurology Clinic, you will be a key point of contact for patients, providing exceptional customer service while supporting registration, insurance verification, appointment coordination, authorizations, and financial counseling. In this role, you will work closely with patients, providers, and care teams to ensure a seamless experience throughout the continuum of care, helping patients understand their benefits, address financial questions, and navigate the healthcare process with confidence. The ideal candidate is organized, compassionate, and able to thrive in a fast-paced environment while delivering accurate, timely support to both patients and staff.

Schedule: Monday - Friday 8am-5pm

Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 1,100-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 1,200 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care.

POSITION SUMMARY
This position is responsible for providing personalized coordination, clarification and communication of all financial aspects of care continuum, including insurance and authorization verification, registration, financial counseling and claims research for Oncology. This position partners with the clinical care team to determine financial impact for the patient and serves as the primary contact for any financial questions related to a patient’s care across the entire continuum of their treatment, ensuring a seamless experience for the patient and their family.

CORE FUNCTIONS
1. Performs pre-registration/registration processes. Partners with the clinical care team to determine initial authorizations needed based on the predicted care treatment plan. Obtains patient insurance benefit information for all aspects of the treatment, including, but not limited to, inpatient and outpatient services, prescription drugs, and travel and housing, if necessary. Assesses need for alternative coverage sources.

2. Verifies insurance coverage and obtains authorizations and notifications throughout the patient’s treatment. Obtains all necessary signatures and documentation required by the patient’s insurance plan. Accurately and completely documents all information into the patient records system to ensure maximum reimbursement. Monitors and updates information regarding insurance data, authorizations, preferred providers and changes in patient’s treatment plan. Partners with the clinical care team and insurance provider to ensure continued coverage of patient’s care and maximum reimbursement and minimized financial impact to the patient.

3. Provides financial counseling to patients and their families and serves as the primary resource throughout the patient’s treatment. Discusses benefits and other financial issues with patients and/or family members during initial referral and during continuation of care. Advises patients on insurance and billing issues and options. Explains company financial policies and provides information as to available resources and avenues for alternative payment arrangements. Assists patients, families and team members in addressing insurance coverage gaps via alternative funding options.

4. Provides financial advocacy, assistance and support to patients and families, as needed. Assists patients who are un-insured to access other funding resources and completes required documents. Maintains current working knowledge of Medicare, Medicaid and other program benefits and criteria, particularly as they pertain to long-term care and low-income patients. May serve as a liaison between the facility and community in making community resources available to the patient and family.

5. Acts as a liaison between patient/PFS department/payer to enhance account receivables performance, resolve outstanding issues and/or patient concerns, and to maximize service excellence.

6. Calculates patient liability according to verification of insurance benefits, collects deposits and co-payments.

7. May provide leadership and training to other members of the financial team and serves as a resource for internal and external customers.

8. Works independently under general supervision, leads and follows structured work routines. Works in a fast paced, multi task environment with high volume and immediacy needs requiring independent decision making and sound judgment to prioritize work and ensure appropriateness and timeliness of each patient’s care. This position requires the ability to retain large amounts of changing payor information/knowledge crucial to attaining reimbursement for the services provided. This position is an integral part of the care team, as they serve as the primary contact for all financial aspects of the patient’s care, both for internal and external customers. Internal customers include all levels of the clinical care team, as well as other administrative support positions throughout the facility and organization. External customers include patients and their families, physician office staff and third-party payors.

MINIMUM QUALIFICATIONS
Requires knowledge as typically obtained through an Associate’s Degree, with a focus in social work, healthcare administration or finance.

Requires knowledge of medical terminology and an understanding of all common insurance and payor types, authorization requirements and alternative financial resources as typically obtained through a minimum of three years of diversified experience in a hospital Patient Registration/Financial Services setting. Must have highly developed interpersonal, communications and human relations skills. Must also possess accurate and efficient keyboarding skills, strong organizational and time management skills and flexibility in responding to multiple demands.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS
Bachelor's degree in social work, healthcare administration or finance preferred. Prior experience as a social worker or financial counselor preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Mesa, Arizona

Department Name:

Banner Staffing Services-AZ

Work Shift:

Day

Job Category:

Revenue Cycle

Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you.

Banner – University Medical Center Phoenix provides behavioral and mental health treatment programs for adults and teens in inpatient and outpatient settings. We encourage patients and family members to be active, involved and informed. We believe families can and do heal together. We are the largest academic psychiatry residency program at our campus and there will a lot of expansion and growth within our group. We focus on research, training, patient excellence and building and sustaining a strong team and culture. Come join us and be part of cohesive and thriving team.

As a PFS Rep you will check-in/out patient visits, run estimates, do payment collections, call insurances, appointment confirmations, schedule/reschedule appts. Requires customer service skills, multitasking, positive and energetic attitude, and reliability. Requires AZ Fingerprint Clearance Card

Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.

Location: Outpatient Behavioral Health Clinic 1300 N 12th St Suite 320 (3rd Floor) Phx, AZ 85006

As a valued and respected BSS Staffing Services team member, you will enjoy:

• Competitive wages
• Paid orientation
• Flexible Schedules (select positions)
• Fewer Shifts Cancelled
• Weekly pay
• 403(b) Pre-tax retirement
• Employee Assistance Program
• Employee wellness program
• Discount Entertainment tickets
• Restaurant/Shopping discounts
• Auto Purchase Plan

Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required. Must have availability to work Monday-Friday, 8am-4:30pm, will also consider MWF 8am-430pm.

***Please note this is not a full time benefited position**

POSITION SUMMARY
This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

CORE FUNCTIONS
1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.

2. Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.

3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.

4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.

5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.

6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).

7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.

8. This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.

9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Completion of an approved medical assistant training program as defined by state regulations.

Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use. BLS certification required. Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).

Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.

Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility.

Employees working at Banner Scottsdale Sports Medicine, second floor must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Scottsdale, Arizona

Department Name:

Work Shift:

Varied

Job Category:

Clinical Care

*$3000 sign-on incentive*

Voted 4 years in a row by employees as Banner Health’s Best Place to Work and Best Place to Receive Care.

Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

Bring your passion for Behavioral Health to Banner Health! Banner Behavioral Health Hospital in Scottsdale, AZ was remodeled and expanded in 2017, providing new, state-of-the art units for our patients and staff! Banner Behavioral Health Hospital is a voluntary facility for adults and adolescents. We are dedicated to providing safe, confidential, and compassionate treatment with customized treatment plans to meet each patient's needs.

As a Banner Behavioral Health Hospital (BBHH) Behavioral Health Specialist CCO (Critical Care Operations) Resource Float, you will assist with a wide variety of behavioral health related patients. There are Full-Time (3,12s per week) Day & Night Shifts available:

Day Shift 7AM-7:30PM

Night Shift 7PM-7:30AM

Shifts will include weekends and holidays on a rotating basis.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

* Eligibility for $3000 sign-on incentive with a one (1) year commitment. *

POSITION SUMMARY
This position provides direct care to psychiatric patients working under the direction of a registered nurse.

CORE FUNCTIONS
1. Provides basic nursing care to patients including technical monitoring, taking vital signs and physical care. Orients patients to treatment setting and assists with activities of daily living as needed. Reviews and participates in implementation of the patient treatment plan. Makes rounds and monitors patients activities, physical and mental status and reports to nursing staff. Checks patient belongings for contraband. Conducts a variety of patient safety monitoring activities such as observational checks. Documents observations, interventions, and group activities in the patient medical record while maintaining confidentiality of all health information.

2. Assists in maintaining a safe, orderly & therapeutic environment. Maintains patient safety and protects patient rights through observation and reporting patient behaviors, communications, interactions and physical status. Recognizes patients who are behaving aggressively, acting as a danger to themselves or others, or are in a crisis or medical emergency situation. Provides intervention including, but not limited to, redirecting of patient and/or participating in restraint or seclusion as needed.

3. Assesses and interacts therapeutically with patients and families. Provides treatment that promotes patient dignity, independence, individuality, strengths, privacy, and choice. Demonstrates respect for cultural diversity and patient boundaries. Plans and facilitates social and didactic group activities. May participate in other rehabilitation and treatment programs.

4. Provides quality patient care by maintaining knowledge and skill level related to the symptoms and treatment of behavioral disorders relevant to position responsibilities and in accordance with state agency regulations. Maintains knowledge to identify types of medications commonly prescribed for patient group and the common side effects and adverse reactions of the medications.

5. Assists in the admission, discharge and transfer process of patients and completes required documentation in the patient medical record.

6. Position completes work under moderate supervision. Position interacts with all levels of clinical staff on assigned unit/program and members of the multidisciplinary teams, as well as patients, families, and medical and psychiatric physicians.

MINIMUM QUALIFICATIONS

Requires a Bachelor’s Degree in a behavioral health related field OR High School diploma or equivalent with 1 year of direct patient care in an inpatient behavioral health setting.

This should include but is not limited to experience in an inpatient psychiatric facility; assisting with personal grooming and other activities of daily living; conducting educational, recreational and skills groups appropriate to current patient population; creating, maintaining, and encouraging an inpatient therapeutic milieu; maintaining observation precautions and applying non-violent de-escalation interventions in crisis situations; recognizing the common symptoms of mental illness such as depression, psychosis, mood dysregulation, substance abuse, maladaptive behavior, and anxiety; understanding how symptoms are related the patient’s mental illness diagnosis and providing ordered treatment interventions appropriate to the diagnosis. Such experience is commonly achieved in care of patients in psychiatric acute care hospitals, inpatient psychiatric facilities and State hospital programs. Some outpatient programs, therapeutic group home and residential programs may meet the experience criteria. Concentration on skills and experiences demonstrating competence in building therapeutic rapport, developing collaborative relationships with the multidisciplinary team, de-escalation techniques and limit setting.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Basic Life Support (BLS) certification is also required.

Meets age requirement as specified by state agency.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Casper, Wyoming

Department Name:

Admitting-Hosp

Work Shift:

Varied

Job Category:

Revenue Cycle

Why You’ll Love This Role:
At Banner Health, you’re not just taking a job—you’re joining our mission of “Healthcare made easier, so life can be better.” As a Patient Access Services Representative, you will be the vital first point of contact for patients entering our care. Whether it’s a warm greeting at the front desk or expertly navigating insurance details, your impact will be felt from the very first moment.

What You’ll Do:
Greet patients, ensure patient safety using positive identification protocols, verify insurance, and process registration quickly and compassionately.
Collect patient financial liability and assist with financial counseling where needed.
Ensure all documentation is accurate, secure, and compliant.
Collaborate with clinical teams to optimize patient flow and satisfaction.
Use multi-system technology to streamline patient offerings, intake and record-keeping.

You’re a Great Fit If You:
Thrive in fast-paced environments (like ERs, clinics, or specialty care).
Have stellar communication skills and a high emotional IQ.
Are detail-oriented, tech-savvy, and a natural problem-solver.
Have experience in patient access, scheduling, or front-office healthcare preferred (but we will train the right person!).

Total Rewards:

We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Benefits include health, dental, vision, 401(k) with company match, 403(b), and tuition aid. Additional coverage options are available to support everything that makes you, uniquely you. These include Pet Insurance, Medical and Financial wellness plans, ID theft protection, Life insurance and Legal coverage for extra security. Please visit our Benefits Guide for more information.

Hours and Schedule:

**All Acute Patient Access Services New Hires are required to attend New Hire Orientation & PAS New Hire Training.

Acute Patient Access Training (first 4 weeks): Monday - Friday standard business hours.

Enjoy a flat rate $1/hour weekend and 15%-night shift differential when applicable.

*On-call PM rotation and mandatory holiday rotation.

Schedule: Days and hours will vary. Will be cross trained in Inpatient and Outpatient Registration.

Apply Today!

Banner Wyoming Medical Center is located in the heart of Casper Wyoming. As the state's largest inpatient facility, Wyoming Medical Center is known and highly regarded for its cardiac and stroke services. With 249 beds and a level 2 trauma center, Wyoming Medical Center is proud to serve the entire state of Wyoming.

POSITION SUMMARY

This position is the first point of contact at healthcare facilities and assists patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients’ insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability. Demonstrates the ability to resolve customer issues and provides excellent customer service.

CORE FUNCTIONS

1. Verifies patient’s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).

2. Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.

3. Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.

4. Demonstrates proficient understanding that this position creates the first impression for our patient's experience with Banner Health. Demonstrates a positive patient experience through interactions and effective communication.

5. Proficient understanding of payer authorization guidelines. Accurately submits timely notification according to insurance guidelines using various systems to reduce/eliminate denials. Consistently meets all registration related key performance indicators as determined by management.

6. Obtains federal/state compliance information, consents and documentation required by the patient’s insurance plan(s). This includes a thorough understanding of accurately completing hospital-based compliance forms required by CMS. Uses multiple computer applications proficiently.

7. Consistently discusses financial liability with the patient(s) and/or families that includes: collection in full of patient liability, assisting patient in applying for Banner Line of Credit, setting up payment plans and/or assisting patient with Banner Financial Assistance policy/application.

8. Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, training new hire employees, recapping daily deposits, posting daily deposits, or conducting other work assignments of the Patient Access Services team.

9. Works independently under regular supervision and follows structured work routines. Works in a high-volume, fast paced, clinical environment which requires to ability to be adaptable, critical thinking, and independent decision making and to prioritize work and ensure appropriateness and timeliness of each patient’s care. Primary external customers include patients and their families, physician office staff and third-party payors.

MINIMUM QUALIFICATIONS

High school diploma/GED is required.

Must have customer service skills or knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience.

Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work both independently and collaboratively in a team environment. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability are required.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Associate’s degree preferred.

CRCR (Certified Revenue Cycle Representative) certification, a credential offered by the Healthcare Financial Management Association (HFMA)

CHAA (Certified Healthcare Access Associate) certification, a credential offered by the National Association of Healthcare Access Management (NAHAM)

Knowledge of medical terminology or healthcare systems.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Department Name:

Process Engineering-Corp

Work Shift:

Day

Job Category:

Strategy and Improvement

We are honored to have earned Great Place To Work® Certification™ for a third year in a row. This recognition reflects the dedication, expertise and compassion of our team members, who make Banner Health a great place to work.

Join Banner Health's Enterprise Integration & Separation Team — Where Strategy Meets Execution!

As an Integration Program Manager at Banner Health, you will be an integral part of our dynamic Enterprise Integration & Separation team, working on some of the organization's most high-impact initiatives. This team drives the coordination of acquisitions, joint ventures, medical group onboarding, and asset divestitures, directly shaping the future of Banner Health and the communities we serve. You will collaborate across a broad spectrum of functions, including Finance, Human Resources, Information Technology, Operations, Legal, Credentialing, and Clinical, and will serve as the connective hub that keeps complex, cross-functional work moving forward. Your contributions will directly support Banner Health's mission by ensuring that integration strategies are translated into organized, well-executed plans that deliver real results for patients, employees, and partners alike.

On any given day, you might be facilitating a high-stakes governance meeting with executive leadership, tracking critical Day One readiness milestones across multiple functional teams, or surfacing an emerging risk before it becomes a roadblock. You'll be building and refining the playbooks, templates, and tracking tools that make future integrations smarter and more efficient. With a high degree of independence and the opportunity to build meaningful relationships across the organization, this role is perfect for a driven, organized, and collaborative professional who thrives in fast-moving environments and wants their work to truly matter.

Schedule generally Monday - Friday 8am - 5pm AZ Time

Hybrid with opportunities to come into corporate (Phoenix) for meetings with occasional travel to facility locations in various markets for site visits.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position is responsible for coordinating, supporting, and advancing the execution of enterprise integration and separation activities across acquisitions, joint ventures, medical group onboarding, and asset divestitures. Working in close partnership with leadership, this role helps translate integration strategies, playbooks, and operating models into organized, well-coordinated work across functional teams.

The role supports the operational rhythms of assigned integration and separation engagements — maintaining work plans, tracking milestones, facilitating cross-functional coordination, and ensuring stakeholders have the information and structure they need to deliver on integration commitments. This role works across Finance, Human Resources, Information Technology, Operations, Legal, Credentialing, and Clinical functions to keep integration work moving forward in a disciplined and consistent manner.

In addition to supporting active engagements, the position contributes to the development and ongoing improvement of integration infrastructure, including playbooks, templates, tracking tools, and platform capabilities within ServiceNow and related enterprise systems. This role operates with a high degree of independence and is expected to manage ambiguity, build relationships across functions, and deliver organized, reliable support across multiple concurrent efforts.

CORE FUNCTIONS

1. Supports the planning and coordination of integration and separation activities across assigned engagements, working closely with team leadership and functional workstream leads to develop and maintain detailed work plans, project schedules, and milestone trackers that keep cross-functional teams aligned and progressing toward integration goals.

2. Coordinates day one readiness activities across functional areas including Human Resources, Information Technology, Operations, Finance, Legal, and Credentialing, helping ensure that operational continuity, employee communications, systems access, and regulatory requirements are confirmed and ready prior to and at the time of legal close.

3. Facilitates integration governance meetings, workstream syncs, and stakeholder briefings by preparing agendas, capturing decisions and action items, distributing follow-up communications, and tracking accountability to ensure commitments made in governance forums translate into action across teams.

4. Maintains program management infrastructure for active engagements including status reports, risk and issue logs, dependency maps, and decision registers, ensuring that information is current, accurate, and presented in a format that supports timely decision-making by team leadership and executive leadership.

5. Monitors integration progress across workstreams and surfaces emerging risks, dis-synergies, delays, or stakeholder concerns in a timely manner, providing clear context and initial assessment to support rapid problem resolution and escalation where needed.

6. Supports separation and divestiture activities by coordinating the tracking and execution of separation workstreams as directed, including Transition Service Agreement (TSA) monitoring, operational cutover coordination, and separation milestone reporting.

7. Serves as an accessible operational point of contact for functional workstream leads and acquired entity representatives during active engagements, maintaining consistent communication, clarifying integration expectations, and helping resolve day-to-day coordination challenges that arise across teams.

8. Contributes to the development and continuous improvement of the enterprise Integration & Separation Playbook, standard templates, onboarding checklists, and reusable work products by incorporating observations and lessons learned from active engagements to strengthen repeatability and efficiency across future transactions

9. Supports the configuration, maintenance, and improvement of integration management capabilities within ServiceNow and other enterprise platforms, helping ensure that tools and tracking systems reflect current playbook standards and provide leadership with reliable visibility into integration portfolio status and performance.

MINIMUM QUALIFICATIONS

Knowledge, skills and abilities as normally obtained through the completion of a Bachelor’s degree in Healthcare Administration, Business, Industrial Engineering, Information Systems, or a related field, or an equivalent combination of education and relevant professional experience.

Typically requires 5+ years of experience in program or project management, healthcare operations, or complex cross-functional coordination environments.

Demonstrated ability to manage multiple concurrent workstreams, maintain organized and accurate program documentation, and drive follow-through across cross-functional teams in fast-moving and ambiguous environments.

Experience developing and maintaining project plans, risk logs, status reports, and stakeholder communications for enterprise-level initiatives.

Strong interpersonal and facilitation skills with the ability to build working relationships across operational, clinical, financial, and technical stakeholders at varying levels of the organization.

PREFERRED QUALIFICATIONS

Experience supporting mergers, acquisitions, joint ventures, or medical group onboarding in a healthcare delivery organization

Familiarity with enterprise program management or integration platforms such as ServiceNow, Midaxo, or similar workflow and portfolio management tools.

Project Management Professional (PMP) certification or equivalent credential.

Experience applying change management principles within organizational integration or transformation initiatives.

Knowledge of healthcare operations including revenue cycle, credentialing, clinical operations, or HR onboarding within a large health system environment.

Additional related education and/or experience preferred.

Estimated Pay Range:

$41.73 - $69.55 / hour

Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.

This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.



EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Phoenix, Arizona

Department Name:

Med/Surg Float-Hosp

Work Shift:

Night

Job Category:

Clinical Care

*** Licensed CNA/LNA are eligible for a $3,000 Sign on bonus!

The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. If you’re ready to change lives, we want to hear from you. Apply today.

Banner University Medical Center is seeking a Certified Patient Care Assistant to join our Float Pool Unit.

As a Certified Patient Care Assistant at Banner University Medical Center, you will join a Magnet-designated facility, Academic Medical Center, Level I Trauma Center, and Designated Stroke Center. Teamwork is strong within this department, and Banner University Medical Center fosters a highly collaborative environment between nursing, physicians, and allied health professionals. Join us as we improve the lives of the patients we care for through outstanding nursing support and compassionate care.

Preferred candidates will have recent acute care experience within the last year to be considered for this role; hospital experience is preferred.

During your shift, you will have the opportunity to float to multiple units across Banner University Medical Center, including: Trauma Surgical ICU; Cardiovascular ICU; Neuro ICU; Medical-Surgical ICU; Neuro Trauma PCU; Cardiovascular PCU; Medical-Surgical units; Outpatient Observation Unit; PACU (Post-Anesthesia Care Unit); Emergency Department; Women and Infant Services (WIS); Rehabilitation; and Behavioral Health.

The ideal candidate will hold a current CNA/LNA license and have worked as a CNA/LNA within an acute care setting in the past year. If you are a resilient, knowledgeable CNA/LNA who thrives in a fast-paced environment, this is an excellent opportunity to grow your career while making a meaningful impact. The float pool offers minimal onboarding and training, so candidates must be confident in their nursing skills, highly adaptable, and able to quickly step into new environments with a high level of competence.

We have Full and Part Time Night Shift positions available!

Hours are 7P-7:30A

Full Time = 3 12's per week

Part Time = 2 12's per week

Weekend and holiday rotations will be required and there are no set schedules accomodated.

Enjoy an 18% Night Shift Differential and a $1/hour Weekend Shift Differential when applicable.

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.

POSITION SUMMARY
This position provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. This position is responsible for on-going patient data collection and documentation in the medical records and provides a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department.

CORE FUNCTIONS
1. Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.

2. Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.

3. Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.

4. Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.

5. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.

6. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens. May transcribe and process physician orders effectively using the electronic medical record.

7. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.

8. Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in OR room turnover.

9. This position works under supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the facility, as well as patients, families and physicians

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.

Current BLS certification is required. Current Certified Nursing Assistant (CNA) in state of practice is required for new hires and transfers. In Tucson: Current Certified Nursing Assistant (CNA) in state of practice is required for new hires. Existing Tucson incumbents may not transfer out of their geographical market without meeting the CNA requirement. Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.

Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.

Depending on department assignment, receive a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity is required. Successful completion of either a unit approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on the job training is also required.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
In Arizona the Licensed Nursing Assistant (LNA) licensure is preferred. Recent healthcare experience preferred. Successful completion of an approved unit secretary program is preferred.
Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Phoenix, Arizona

Department Name:

Med/Surg Float-Hosp

Work Shift:

Day

Job Category:

Clinical Care

*Licensed CNA/LNA are eligible for a $3,000 Sign on bonus!

The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. If you’re ready to change lives, we want to hear from you. Apply today.

Banner University Medical Center is seeking a Certified Patient Care Assistant to join our Float Pool Unit.

As a Certified Patient Care Assistant at Banner University Medical Center, you will join a Magnet-designated facility, Academic Medical Center, Level I Trauma Center, and Designated Stroke Center. Teamwork is strong within this department, and Banner University Medical Center fosters a highly collaborative environment between nursing, physicians, and allied health professionals. Join us as we improve the lives of the patients we care for through outstanding nursing support and compassionate care.

Candidates must have recent acute care experience within the last year to be considered for this role; hospital experience is preferred.

During your shift, you will have the opportunity to float to multiple units across Banner University Medical Center, including: Trauma Surgical ICU; Cardiovascular ICU; Neuro ICU; Medical-Surgical ICU; Neuro Trauma PCU; Cardiovascular PCU; Medical-Surgical units; Outpatient Observation Unit; PACU (Post-Anesthesia Care Unit); Emergency Department; Women and Infant Services (WIS); Rehabilitation; and Behavioral Health.

The ideal candidate will hold a current CNA/LNA license and have worked as a CNA/LNA within an acute care setting in the past year. If you are a resilient, knowledgeable CNA/LNA who thrives in a fast-paced environment, this is an excellent opportunity to grow your career while making a meaningful impact. The float pool offers minimal onboarding and training, so candidates must be confident in their nursing skills, highly adaptable, and able to quickly step into new environments with a high level of competence.

We have Full and Part Time Day Shift positions available!

Hours are 7am-7:30pm

Full time = 3 12's per week

Part time = 2 12's per week

Weekend and holiday rotations are required, and set schedules will not be accommodated.

Enjoy a $1/hour weekend shift differential when applicable.

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.

POSITION SUMMARY
This position provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. This position is responsible for on-going patient data collection and documentation in the medical records and provides a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department.

CORE FUNCTIONS
1. Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.

2. Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.

3. Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.

4. Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.

5. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.

6. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens. May transcribe and process physician orders effectively using the electronic medical record.

7. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.

8. Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in OR room turnover.

9. This position works under supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the facility, as well as patients, families and physicians

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.

Current BLS certification is required. Current Certified Nursing Assistant (CNA) in state of practice is required for new hires and transfers. In Tucson: Current Certified Nursing Assistant (CNA) in state of practice is required for new hires. Existing Tucson incumbents may not transfer out of their geographical market without meeting the CNA requirement. Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.

Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.

Depending on department assignment, receive a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity is required. Successful completion of either a unit approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on the job training is also required.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
In Arizona the Licensed Nursing Assistant (LNA) licensure is preferred. Recent healthcare experience preferred. Successful completion of an approved unit secretary program is preferred.
Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Mesa, Arizona

Department Name:

Clinical Appl Training-Corp

Work Shift:

Day

Job Category:

Nursing

A rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, apply today.

As an RN Clinical Education Specialist, you will provide educational support and necessary skills to staff so that they can complete thorough and proficient EHR documentation.

This is a corporate based position out of BCC-Mesa, and considered a hybrid position. 2-3 days a week you will travel onsite to the computer training rooms to teach/proctor classes. The other days of the week, you will teach/work from your home office. Computer training rooms are currently located at BCC-Mesa and BEMC with the possibility of needing to travel to either location during those onsite days, with BCC-Mesa holding most in-person classes. 

The schedule for this position is typically, 8AM - 5PM Monday - Friday. Occasionally there may be the need to work earlier or later. Days will vary week to week, but typical days to travel onsite for classes would be Tuesday - Thursday with Monday and Friday's being remote (not including holiday weeks as class schedules do change.)

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY
This position is responsible for enhancing clinical practice through planning, developing and conducting education for clinicians, providers and other key clinical services staff within assigned facility/entity, including evaluating the effectiveness of programs and providing guidance to staff and key leaders based on results. This position facilitates assessment and identification of ongoing learning needs for staff development programs. Designs and delivers programs that support the organization’s mission, vision, values and strategic goals, implemented using the organization’s framework for professional clinical practice and development.

CORE FUNCTIONS
1. Supports and develops staff within the facility/entity, including preceptors, new graduates and experienced clinicians, while acting as role model for proficient clinical practice and applications, patient safety and evidence-based practice. Supports an environment and infrastructure that promotes professional growth by serving as an education resource for clinical policy and procedures, standards of care and external agency requirements. Provides clinical leadership, establishing visibility and credibility.

2. Serves as a change agent and leader in the interpretation, implementation and evaluation of educational programs as related to the goals and initiatives of the organization. Participates in facility/entity, regional, and system development to ensure the standardization and consistent application of on-boarding and educational programs, which may include the preceptor program, clinical academies and clinical application implementations. Utilizes performance measures and workforce needs to drive education plans and learning strategies on a facility/entity level. Develops and implements strategic workforce learning and development services to support the achievement of workforce goals, quality initiatives and clinical practice.

3. Assures seamless orientation of new hires and/or transferring clinical staff by overseeing the orientation process from classroom to clinical area. Assesses, plans, implements, coordinates and facilitates on-boarding and ongoing clinical-related competencies. Assisting with ensuring clinical staff have access to requisite clinical and educational programs.

4. Assesses, plans, develops and delivers clinical curriculum, educational materials and developmental programs and services on a department, facility/entity, regional or system level (shared services) related to staff needs and quality and safety drivers. Incorporate evidence-based practice into all training and educational programs. Delivers learning opportunities that includes related materials for clinical and technical education while utilizing adult learning principles to deliver standardized content and materials. Facilitates learning utilizing multiple modalities appropriate to the content and the learner by adopting innovation and embracing technology to deliver on learning needs and accomplish learning goals. If/when functioning as a Nurse Planner: Responsible for all aspects of the development, implementation, evaluation, record keeping and quality of continuing education activities reviewed. Ensures all education providing continuing nursing education hours adheres to the American Nurses Credential Center (ANCC) Accreditation Program criteria and is consistent with the operational standards of a Provider Unit.

5. Evaluates learning effectiveness through perceptual feedback tools, knowledge-based testing and skills assessment. Evaluates and modifies educational opportunities, as needed. Coordinates and communicates feedback from trainees to ensure training needs are met, including establishing an effective classroom environment. Tracks and follows up on the results of evaluations and provides feedback to leadership and suggests opportunities to enhance training/learning or knowledge based programs. Coordinates, communicates, and incorporates feedback from trainees to ensure training needs are met to drive outcomes both short and long term. Establishes an effective classroom environment. Tracks and follows up on the results of evaluations. Provides feedback to leadership and suggests opportunities to enhance training/learning or knowledge based programs and expected behavior change. Tracks and/or maintains education enrollment, attendance and completion.

6. Participates in unit, facility/entity or system committees and teams in an educational capacity. Participates on committees and teams that research activities regarding new clinical and technical educational programs to increase quality and standards of care for the assigned facility/entity, region and/or system. Collaborates to support facility/ entity or system teams to implement the educational components of new practice initiatives and evidence based practice.

7. May provide feedback on annual budget for delivery of clinical educational programs.

8. This position is accountable for achieving clinical and technical competencies and workforce development opportunities within assigned facility/entity, supports regional and system opportunities and provides clinical leadership to support learning needs, design and delivery of curriculum using various learning strategies. Internal customers include all levels of clinical leadership and staff, medical staff and all other members of the interdisciplinary health care team. External customers include regulatory agencies, educational and community organizations and committees. When planning clinical education programs, follows the requirements of the governing body (e.g. ANCC). When planning Continuing Nursing Education (CNE) events, follows all the requirements of ANCC.

MINIMUM QUALIFICATIONS
Knowledge as normally obtained through the completion of a Master’s degree in Nursing or related field required. If/when functioning as a Nurse Planner a BSN or higher in nursing is required and a current, unencumbered nursing license.

Current RN licensure in state of practice. BLS certification required.

Three to five years work experience in specialty area or related field, or similar experience as an education coordinator/instructor in healthcare environment required. Also requires working knowledge of ancillary and support department responsibilities. Excellent presentation, facilitation and computer technology skills, strong organization and communication skills and the ability to take initiative, solve problems and improve processes required.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS
Professional certification in specialty area preferred. Two or more years in a position with primary responsibility for design and delivery of learning programs for adult learners is preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Glendale, Arizona

Department Name:

BFP-BTMC

Work Shift:

Varied

Job Category:

Pharmacy

Pharmacy careers are better at Banner Health! Innovation and highly trained staff. Our Pharmacy team members play a critical role in ensuring the best care for our patients. Join a nationally recognized leader that values excellence and begin making a difference in people’s lives.

As a retail pharmacy technician, you will work under the supervision of a licensed pharmacist. Duties will include prepare, compound, and dispense medications while helping ensure safe, accurate, and timely therapy. This role offers the opportunity to collaborate with healthcare professionals, support pharmacy operations, and contribute to outstanding patient outcomes in a fast-paced, team-oriented environment.

Banner Thunderbird Medical Center has served the Northwest Valley for more than 25 years and our unrelenting focus on excellent patient care has helped us become one of the most preferred hospitals in the Valley. In addition to being a Level 1 Trauma Center, the facility also includes a heart and vascular center, state-of-the-art surgical suites and a new Emergency department.

The schedule consists of four 10-hour shifts per week, primarily covering closing hours from 9:30 AM to 8:00 PM. This position requires flexibility to work one to two weekends per month as part of the regular rotation. Hire On Incentive up to $2,500 available. Recruiter to provide these details during the intervi

Banner Pharmacy Services is a recognized leader in healthcare and trusted partner in proactively providing innovative pharmacy services through excellence in integration, care coordination, medication management and services to make a difference in people's lives. Clinical Pharmacy Services is responsible for the management of the Banner formulary, development of standardized system wide clinical pharmacy services, and management of adverse drug event preventions. Clinical Pharmacy Services provides collaborative drug therapy management and educational interventions in patient care to optimize medication therapy, improve outcomes, promote wellness, and disease prevention. As a division, Banner Pharmacy services provides excellent patient care across our entire continuum through convenient access, improved medication outcomes and innovative pharmacy practices.

POSITION SUMMARY
This position will prepare, dispense, and compound medication under the direct supervision of a licensed pharmacist. Provide prescription support services for patients to ensure safe, appropriate, effective and efficient delivery of medication therapy. Provide excellent customer service skills, high attention to detail, strong problem solving, documentation and computer skills. Work closely with the multidisciplinary healthcare team to support pharmaceutical care activities, complete pharmacy billing activities, record keeping, reporting, inventory management, and arrange appropriate medication delivery.

CORE FUNCTIONS
1. Under the direct supervision of a pharmacist, review and interpret prescriptions.

2. Prepare and dispense appropriate amount of medication under supervision of a pharmacist. Deliver medications accurately to the patient.

3. Answer phones, accept prescriptions, and may communicate with patients in waiting area.

4. Assist with inventory, maintain a clean work environment, and assist with any other administrative duties as assigned by supervising pharmacists or senior technicians.

5. Follow policies, procedures, and regulatory requirements and perform other work assignments

MINIMUM QUALIFICATIONS
 

Requires Pharmacy Technician licensure and active Pharmacy Technician certification OR Pharmacy Intern licensure in the state of practice.

Incumbents in Arizona are also required to provide the AZ Board of Pharmacy Wallet Card at time of hire.

Minimal experience, typically gained through 0-2 years relevant work experience. Ability to attend and successfully complete 160 hours of on the job training required. Strong customer service focus, superior problem-solving abilities. Ability to complete moderate to difficult mathematical calculations using a hand-held calculator is required.

BSS Registry Team members and Travelers are not eligible to drive on behalf of Banner and are not required to possess a valid driver’s license or be eligible for coverage under the company’s auto insurance policy.

PREFERRED QUALIFICATIONS
Associates or bachelor’s degree in related field preferred. Proficiency and experience with third party claims adjudication and claims rejection reconciliation preferred. Proficiency and experience with non-sterile, sterile and hazardous drug compounding preferred. Work experience which demonstrates analytical ability, judgment and interpersonal skills in pharmacy or healthcare preferred. Experience and proficiency with computer software applications (Word, Excel, Outlook) or comparable program.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Phoenix, Arizona

Department Name:

Pharmacy-Hosp

Work Shift:

Night

Job Category:

Pharmacy

Pharmacy careers are better at Banner Health! Innovation and highly trained staff. Our Pharmacy team members play a critical role in ensuring the best care for our patients. Join a nationally recognized leader that values excellence and begin making a difference in people’s lives.

The Acute Pharmacy Technician performs medication packaging, distribution, compounding, and record-keeping under pharmacist supervision. Supports customers, maintains a compliant cleanroom, and assists with staff training while providing safe, age-appropriate care. Candidates should possess prior IV compounding experience. This is a key requirement for the overnight acute pharmacy technician position.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.

The schedule for this overnight position is 7 days on and 7 days off, working from 7:00PM - 7:00AM with the rotation starting on Wednesday thru Tuesday. Hire On Incentive up to $2,500 available. Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable. Recruiter to provide these details during the interview process.

Banner Estrella Medical Center is a 353-bed acute care hospital providing a full range of health care services to the fast growing communities of west Phoenix. Opened in 2005, this is an innovative, fully electronic facility that features electronic medical records, computerized physician order entry, digital radiography, sophisticated ICU monitoring and much more. In fact, we've been named one of the "ten most innovative hospitals in the country" by Newsweek Magazine and are recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. The hospital is also designed to provide a soothing, healing atmosphere for both patients and their family members. We encourage the use of such therapies as pet therapy, aromatherapy, spiritual care and Reiki Therapy.

POSITION SUMMARY
This position will work under the supervision of the pharmacist performing routine duties in packaging, distribution, non-sterile compounding, and record-keeping of pharmaceutical supplies. Serves as a liaison between the customer and the pharmacist. Becomes proficient in preparing compounded intravenous medications, total parenteral nutrition products, and chemotherapeutic agents within compliance with USP regulations. Effectively uses pharmacy computer systems to investigate and respond to missing medication requests. Consistently demonstrates an ability to assess a situation, consider alternatives, and choose the appropriate course of action. May educate and train peer Pharmacy Technicians, Technician Externs, Technician Trainees, and volunteers.  Must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients.

CORE FUNCTIONS
1. Identifies medications and other items for reorder as necessary to maintain a continuous inventory of medications and supplies. Receives, checks-in, and restocks medications ordered through the wholesaler and other vendors verifying all quantities against invoices. Assesses practical ways to deal with shorted items and short-dated or unusable items.

2. Manages users within the automated dispensing technology database as per policy. Investigates discrepancies and troubleshoots malfunctions in automated dispensing technology.
 

3. Exhibits excellent interpersonal skills and is customer service oriented in all contacts with patients, visitors and staff. Responds to standard requests from internal customers. Interacts primarily with department personnel, cross-department personnel, internal customers, patients and physicians.
 

4. May use automated dispensing technology or requisition to restock medications to nursing and ancillary areas after checking by a pharmacist. When allowed by law and policy, and upon completion of proper training/competency assessment, may restock automated dispensing technology using barcode scanning verification devices. Restocks medications to all areas outside automated dispensing technology which may include but not limited to trays, code carts and emergency boxes.
 

5. Compounds non-sterile medication products. Understands and appropriately follows all product worksheets/recipes for documentation and check processes. Understands and adheres to all applicable USP compounding guidelines. Demonstrates knowledge of and consistently performs calibrations of equipment and accurately measures components for compounding. Repackages bulk medications into unit of use packaging. Completes accurate documentation of medications compounded and repackaged per policy.
 

6. Maintains a safe and clean working environment by complying with all policies, laws, and regulations. Performs quality control activities such as monthly nursing unit inspections and pharmacy section checks in a timely manner. Completes documentation of refrigerator temperatures, and equipment maintenance activities as required.
 

7. Handles narcotic medications following all federal and legal requirements as set through policy and procedure. Understands all regulatory requirements for receiving, compounding, repackaging, and distribution for controlled substances. Consistently adheres to all storage and inventory movement documentation requirements for controlled substances.

8. Becomes proficient in performing compounding and labeling of intravenous non-hazardous compounds using proper sterile and aseptic technique as appropriate to the site of care. Understands the different product lines in sterile populations (adult, pediatric, and neonate). Completes all required environmental cleaning procedures. Documents all required tasks and other information per policy.
 
MINIMUM QUALIFICATIONS

Requires Pharmacy Technician licensure and active Pharmacy Technician certification OR Pharmacy Intern licensure in the state of practice.

Incumbents in Arizona are also required to provide the AZ Board of Pharmacy Wallet Card at time of hire.

Ability to complete moderate to difficult mathematical calculations using a hand-held calculator is required. Strong customer service focus, exceptional communication skills, strong attention to detail, prioritization capabilities, superior problem-solving skills, and ability to multi-task. Must have knowledge of computer software, particularly medication management information system software, Microsoft applications and automated dispensing systems. Must demonstrate effective oral and written communication skills for interfacing with all levels of staff, physicians, patients, and other contacts.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

BSS Registry Team members and Travelers are not eligible to drive on behalf of Banner and are not required to possess a valid driver’s license or be eligible for coverage under the company’s auto insurance policy.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Glendale, Arizona

Department Name:

Admitting-Hosp

Work Shift:

Evening

Job Category:

Revenue Cycle

Great careers are built at Banner Health. We’re looking for the best and brightest to join our team that earned Great Place To Work® Certification™.  Apply today to build your career.

Why You’ll Love This Role:

At Banner Health, you’re not just taking a job—you’re joining our mission of “Healthcare made easier, so life can be better.” As a Patient Access Services Representative, you will be the vital first point of contact for patients entering our care. Whether it’s a warm greeting at the front desk or expertly navigating insurance details, your impact will be felt from the very first moment.

What You’ll Do:
Greet patients, ensure patient safety using positive identification protocols, verify insurance, and process registration quickly and compassionately.
Collect patient financial liability and assist with financial counseling where needed.
Ensure all documentation is accurate, secure, and compliant.
Collaborate with clinical teams to optimize patient flow and satisfaction.
Use multi-system technology to streamline patient offerings, intake and record-keeping.

You’re a Great Fit If You:
Thrive in fast-paced environments (like ERs, clinics, or specialty care).
Have stellar communication skills and a high emotional IQ.
Are detail-oriented, tech-savvy, and a natural problem-solver.
Have experience in patient access, scheduling, or front-office healthcare preferred (but we will train the right person!).

Schedule: Sunday - Wednesday 6pm - 1130pm

On-call shifts and Holidays will be required.

You will also earn an additional 18% night shift differential for hours after 7pm! Plus our part time positions offer full benefits!!

All Acute Patient Access Services new hires are required to attend New Hire Orientation & PAS New Hire Training beginning on their start for approximately 2-4 weeks and can run Monday - Friday standard daytime business hours and will vary from the posted schedule until training is completed (regardless of your hired shift/hours).

Banner Health’s premier West Valley Level I Trauma for adults and Tertiary Care destination for all ages. Banner Thunderbird Medical Center (BTMC) and Banner Children’s Hospital at Thunderbird provide a preferred destination for surgical, oncological, cardiovascular, neuroscience, orthopedic, pediatric, and women and infant services achieved through best-in-class 5-star CMS rating to provide patients with high quality, safe care for the best possible experience. Our campus is one of the largest campuses in the Banner network with over 3000 employees. BTMC was voted Best of the Best in 2023 by Banner Health out of 30 hospitals. This is the most prestigious award one of our largest hospitals can receive for consistently meeting our annual targets. If you would like to contribute to truly leading edge caring, we invite you to bring your experience and skills to Banner Thunderbird.

POSITION SUMMARY

This position is the first point of contact at healthcare facilities and assists patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients’ insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability. Demonstrates the ability to resolve customer issues and provides excellent customer service.

CORE FUNCTIONS

1. Verifies patient’s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).

2. Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.

3. Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.

4. Demonstrates proficient understanding that this position creates the first impression for our patient's experience with Banner Health. Demonstrates a positive patient experience through interactions and effective communication.

5. Proficient understanding of payer authorization guidelines. Accurately submits timely notification according to insurance guidelines using various systems to reduce/eliminate denials. Consistently meets all registration related key performance indicators as determined by management.

6. Obtains federal/state compliance information, consents and documentation required by the patient’s insurance plan(s). This includes a thorough understanding of accurately completing hospital-based compliance forms required by CMS. Uses multiple computer applications proficiently.

7. Consistently discusses financial liability with the patient(s) and/or families that includes: collection in full of patient liability, assisting patient in applying for Banner Line of Credit, setting up payment plans and/or assisting patient with Banner Financial Assistance policy/application.

8. Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, training new hire employees, recapping daily deposits, posting daily deposits, or conducting other work assignments of the Patient Access Services team.

9. Works independently under regular supervision and follows structured work routines. Works in a high-volume, fast paced, clinical environment which requires to ability to be adaptable, critical thinking, and independent decision making and to prioritize work and ensure appropriateness and timeliness of each patient’s care. Primary external customers include patients and their families, physician office staff and third-party payors.

MINIMUM QUALIFICATIONS

High school diploma/GED is required.

Must have customer service skills or knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience.

Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work both independently and collaboratively in a team environment. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability are required.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Associate’s degree preferred.

CRCR (Certified Revenue Cycle Representative) certification, a credential offered by the Healthcare Financial Management Association (HFMA)

CHAA (Certified Healthcare Access Associate) certification, a credential offered by the National Association of Healthcare Access Management (NAHAM)

Knowledge of medical terminology or healthcare systems.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Glendale, Arizona

Department Name:

Admitting-Hosp

Work Shift:

Day

Job Category:

Revenue Cycle

Great careers are built at Banner Health. We’re looking for the best and brightest to join our team that earned Great Place To Work® Certification™.  Apply today to build your career.

Why You’ll Love This Role:

At Banner Health, you’re not just taking a job—you’re joining our mission of “Healthcare made easier, so life can be better.” As a Patient Access Services Representative, you will be the vital first point of contact for patients entering our care. Whether it’s a warm greeting at the front desk or expertly navigating insurance details, your impact will be felt from the very first moment.

What You’ll Do:
Greet patients, ensure patient safety using positive identification protocols, verify insurance, and process registration quickly and compassionately.
Collect patient financial liability and assist with financial counseling where needed.
Ensure all documentation is accurate, secure, and compliant.
Collaborate with clinical teams to optimize patient flow and satisfaction.
Use multi-system technology to streamline patient offerings, intake and record-keeping.

You’re a Great Fit If You:
Thrive in fast-paced environments (like ERs, clinics, or specialty care).
Have stellar communication skills and a high emotional IQ.
Are detail-oriented, tech-savvy, and a natural problem-solver.
Have experience in patient access, scheduling, or front-office healthcare preferred (but we will train the right person!).

Schedule: Sunday, Monday, Tuesday 6am-6pm & Wednesday 6am-12pm

On-call shifts and Holidays will be required.

All Acute Patient Access Services new hires are required to attend New Hire Orientation & PAS New Hire Training beginning on their start for approximately 2-4 weeks and can run Monday - Friday standard daytime business hours and will vary from the posted schedule until training is completed (regardless of your hired shift/hours).

Banner Health’s premier West Valley Level I Trauma for adults and Tertiary Care destination for all ages. Banner Thunderbird Medical Center (BTMC) and Banner Children’s Hospital at Thunderbird provide a preferred destination for surgical, oncological, cardiovascular, neuroscience, orthopedic, pediatric, and women and infant services achieved through best-in-class 5-star CMS rating to provide patients with high quality, safe care for the best possible experience. Our campus is one of the largest campuses in the Banner network with over 3000 employees. BTMC was voted Best of the Best in 2023 by Banner Health out of 30 hospitals. This is the most prestigious award one of our largest hospitals can receive for consistently meeting our annual targets. If you would like to contribute to truly leading edge caring, we invite you to bring your experience and skills to Banner Thunderbird.

POSITION SUMMARY

This position is the first point of contact at healthcare facilities and assists patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients’ insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability. Demonstrates the ability to resolve customer issues and provides excellent customer service.

CORE FUNCTIONS

1. Verifies patient’s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).

2. Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.

3. Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.

4. Demonstrates proficient understanding that this position creates the first impression for our patient's experience with Banner Health. Demonstrates a positive patient experience through interactions and effective communication.

5. Proficient understanding of payer authorization guidelines. Accurately submits timely notification according to insurance guidelines using various systems to reduce/eliminate denials. Consistently meets all registration related key performance indicators as determined by management.

6. Obtains federal/state compliance information, consents and documentation required by the patient’s insurance plan(s). This includes a thorough understanding of accurately completing hospital-based compliance forms required by CMS. Uses multiple computer applications proficiently.

7. Consistently discusses financial liability with the patient(s) and/or families that includes: collection in full of patient liability, assisting patient in applying for Banner Line of Credit, setting up payment plans and/or assisting patient with Banner Financial Assistance policy/application.

8. Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, training new hire employees, recapping daily deposits, posting daily deposits, or conducting other work assignments of the Patient Access Services team.

9. Works independently under regular supervision and follows structured work routines. Works in a high-volume, fast paced, clinical environment which requires to ability to be adaptable, critical thinking, and independent decision making and to prioritize work and ensure appropriateness and timeliness of each patient’s care. Primary external customers include patients and their families, physician office staff and third-party payors.

MINIMUM QUALIFICATIONS

High school diploma/GED is required.

Must have customer service skills or knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience.

Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work both independently and collaboratively in a team environment. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability are required.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Associate’s degree preferred.

CRCR (Certified Revenue Cycle Representative) certification, a credential offered by the Healthcare Financial Management Association (HFMA)

CHAA (Certified Healthcare Access Associate) certification, a credential offered by the National Association of Healthcare Access Management (NAHAM)

Knowledge of medical terminology or healthcare systems.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Phoenix, Arizona

Department Name:

Thrpy-Acute-Hosp

Work Shift:

Day

Job Category:

Clinical Care

$2,500 Hire-On Incentive Available for Part-Time

The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. If you’re ready to change lives, we want to hear from you.

Banner Health was named to Fortune’s America’s Most Innovative Companies list for the second year in a row for 2024 and named Most Trustworthy Companies in America by Newsweek. We’re proud to be recognized for our commitment to the latest health care advancements and excellent patient care.

Banner Estrella Medical Center was built in 2005 in west Phoenix to meet the health care needs of a growing West Valley community. A full-service medical campus, the 317 all-private bed hospital offers an array of medical services, including heart care, emergency services, general surgery, weight loss surgery, medical imaging, orthopedic surgery and a comprehensive maternity services program.

We’re looking for a part-time occupational therapist to be part of our engaged and supportive team. We’re interested in YOU as an individual, so we can learn and grow together as a team. Our ideal candidate shows energy, excitement, and enthusiasm for acute care therapy.

Join us and benefit from our “team buddy” support system to help you get on-boarded quickly and effectively. Your manager will provide plenty of support without micromanaging you. Also, we are just down the road from the Westgate Entertainment District. This position is 27 hours per week, benefited opportunity.
 

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life. 

Banner Estrella Medical Center is a 353-bed acute care hospital providing a full range of health care services to the fast growing communities of west Phoenix. Opened in 2005, this is an innovative, fully electronic facility that features electronic medical records, computerized physician order entry, digital radiography, sophisticated ICU monitoring and much more. In fact, we've been named one of the "ten most innovative hospitals in the country" by Newsweek Magazine and are recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. The hospital is also designed to provide a soothing, healing atmosphere for both patients and their family members. We encourage the use of such therapies as pet therapy, aromatherapy, spiritual care and Reiki Therapy.

POSITION SUMMARY
This position is responsible for the evaluation, planning, administration and supervision of Occupational Therapy treatment in accordance with physician referral, state and local organizational standards, regulatory agencies, and established departmental policies and procedures. This position demonstrates the clinical competence and knowledge necessary to provide treatment appropriate to the age of the patients served.

CORE FUNCTIONS
1. Evaluates patient's functional abilities and limitations. Determines if intervention is needed. Establishes a plan of care and treatment goals.. Completes comprehensive evaluation within the established time frame set by the department. Identifies and prioritizes key limiting factors. Establishes treatment goals that are functional, measurable, patient related and reflect the key limiting factors. Collaborates with patient and family/caregiver when setting goal Initiates discharge planning. Recommends additions to or modifications of referring orders.

2. Implements individualized treatment plan with consideration to the patient's physical, social, spiritual, cultural, educational and age specific needs. Provides skilled treatment in a safe manner.. Assesses ongoing effectiveness of treatment and modifies plan of care as indicated. Involves patient and family/caregiver in the treatment and decision making process. Provides ongoing education to physician, nurse, patient, family/caregiver, and interdisciplinary team.

3. Documents according to standards set by the department and regulatory agencies. Documents legibly. Completes documentation within the established time frames of the department. Documents innovative and individualized treatment techniques/plan. Documentation reflects comprehensive assessment of patient's progress or lack of progress. Treatment goals are reassessed according to department policies

4. Communicates pertinent patient information to ensure the best possible follow through of care. Communicates evaluation/treatment results and patient progress to physicians, nurses, patient, family/caregiver, co-workers and the interdisciplinary team. Communicates in a clear and timely manner. Accepts responsibility to contact physicians for routine or difficult problem solving to ensure optimal patient outcome. Defends treatment rationale with standard practices and/or current literature

5. Exhibits adaptability in assignments as it relates to caseload, scheduling, and staffing shifts. Takes initiative to assist in other patient care areas and accepts responsibility for all patient care needs.

6. Demonstrates appropriate direction and delegation of personnel to achieve safe delivery of quality cost effective patient care. direction and delegation of the COTA, Therapy Technician and student complies with department policies and regulatory agencies. Participates in the training and orientation of new personnel. Assures competency of personnel, prior to delegation of task.

7. Department operational activities. Participates in department/facility process improvements. Meets productivity standards set by the department.

8.This position has responsibility for interacting with all levels of staff in a variety of departments, physicians, patients, families, and external contacts such as employees of other health care institutions, community providers and agencies concerning the health care of the patient. Also interacts with the physician offices in order to report, requires or clarify information

MINIMUM QUALIFICATIONS

Must have successfully completed the academic requirements of an educational program in occupational therapy approved by the appropriate governing board. Must possess a current Occupational Therapy license from the State of practice.

Current license from state of practice. BLS certification required.

Relates throughout the interview process their clinical competency, experience, training and education they have received that is required to perform the job. Demonstrates through behaviors and answers to job related experiential questions.

Must have the ability to become proficient with computer software applications commonly used in an automated patient care environment.

Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Mesa, Arizona

Department Name:

Banner Staffing Services-AZ

Work Shift:

Day

Job Category:

Facilities, Environmental Services, and Culinary

A rewarding career that fits your life. Learn how Banner Health, a certified Great Place To Work®, prioritizes team members and strives to be the best place to work in health care. 

Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.

Location: Banner Estrella Medical Center

As a valued and respected BSS Staffing Services team member, you will enjoy:

• Competitive wages
• Paid orientation
• Flexible Schedules (select positions)
• Fewer Shifts Cancelled
• Weekly pay
• 403(b) Pre-tax retirement
• Employee Assistance Program
• Employee wellness program
• Discount Entertainment tickets
• Restaurant/Shopping discounts
• Auto Purchase Plan

Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required.

Available shift:

Primarily Saturday and Sunday 7am-3:30pm

***Please note these are not full time benefited positions***

Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable. 

POSITION SUMMARY
This position performs all cleaning of patient rooms and/or assigned areas. Works as a member of the environmental service team to ensure the safety, health, and high morale of patients, visitors and staff by helping to provide a clean, safe, and aesthetically pleasing environment with minimal interference to others.

CORE FUNCTIONS
1. Performs a variety of assigned cleaning tasks, including dusting, mopping, scrubbing, disinfecting, vacuuming and polishing according to departmental policy and procedures. Must plan the completion of these tasks daily.

2. Empties hampers and transports of soiled linen. Empties trash containers and removes all trash. Empties all medical waste containers, including sharps.

3. Inventories, restocks and replenish supplies such as toilet tissue, paper towels, hand soap, etcetera, located in all assigned areas of the facility.

4. Maintains cleanliness of departmental equipment and notifies appropriate personnel as repairs become necessary. Protects equipment from damage by proper use; properly logs out and in equipment that has been used.

5. May perform special projects such as: windows washing, wall washing, removing heavily soiled items or furnishings.

6. Responds to questions and requests from patients, staff and visitors. Meets or exceeds goals for customer service satisfaction.

7. Under regular supervision, this position has responsibility at an assigned facility/area only. Internal customers include facility staff, physicians, nurses, patients, visitors, supervisors, managers, and executives. External customers include visitors, patients, and employees from other company and non-company facilities.

MINIMUM QUALIFICATIONS
Requires the ability to work independently and as part of a team without continuous supervision. Must be able to interpret and respond to verbal and written instructions. Must be able to communicate effectively with others by phone and verbally. Must be able to read and understand material safety data sheets and instructions for mixing and use of cleaning chemicals, and able to fill out chemical identification stickers.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at Olive Branch Senior Center must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS
Previous related experience and familiarity with environmental services equipment and cleaning techniques is preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Primary City/State:

Mesa, Arizona

Department Name:

Respiratory Thrpy-Hosp

Work Shift:

Night

Job Category:

Clinical CareLocated on an 80-acre campus in Mesa, Arizona, Banner Desert Medical Center is one of Arizona's largest and most comprehensive hospitals and was recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. We provide an abundance of exceptional opportunities with more than 700 licensed beds, including over 100 dedicated to children and 76 dedicated to our NICU. Areas of excellence include high-risk pregnancy and neonatal care, obstetrics and gynecology, pediatrics, cardiology, oncology and emergency medicine. With 33 operating rooms, we offer a full range of surgical specialties and advanced technology that includes the da Vinci Surgical System. Becker’s Hospital Review named Banner Desert Medical Center as one of the top 50 busiest Emergency departments in the country.If you aim to deliver top-tier care to the most vulnerable patients, consider joining Banner Children's Hospital at Desert in Mesa, Arizona. Within our over 200 bed, state-of-the-art facility, specially trained nurses, physicians and other clinical professionals utilize the most advanced technology - including iCare ICU monitoring and robotic surgery - to provide high quality, child-friendly, family-centered care. Our facilities feature a 76-bed NICU, a 24-bed PICU, six pediatric ORs and a 22-bed ED. We also offer dedicated pediatric rehab, radiology, oncology and hematology capabilities. With clinical diversity, exceptional training programs and a supportive culture, this is a place where you can grow in your career as you help our very special patients.

POSITION SUMMARY
This position independently provides respiratory care, pulmonary and cardiology diagnostic testing to patients in a variety of health care settings.

CORE FUNCTIONS
1. Performs all basic modalities of respiratory care as prescribed by physicians and/or licensed independent practitioners in accordance with established department/hospital policies and procedures.

2. Applies and manages mechanical ventilators in collaboration with physicians and/or licensed independent practitioners, recommending adjustments to improve clinical condition, patient comfort and to expedite the weaning process.

3. Assembles, disassembles, operates, maintains, troubleshoots, cleans and performs adjustments in the applications of durable medical equipment and circuitry used in the delivery of respiratory care as prescribed in accordance with established department/hospital policies and procedures.

4. Performs pulmonary and cardiology diagnostic testing as prescribed in accordance with established department/hospital policies and procedures.

5. Performs patient assessments and evaluates patient response to care provided, making recommendations to physicians regarding the plan of care, appropriate use of respiratory therapy and modification of therapy as clinical condition changes. Documents therapy provided in an accurate and complete manner in accordance with established department/hospital policies and procedures.

6. Communicates and collaborates with resource staff in formulating care plans, recommendations for change in therapy and identification/resolution of problems.

7. May supervise department staff.

8. Independently provides respiratory care, pulmonary and cardiology diagnostic testing to patients in a variety of health care settings. May be assigned to a variety of areas throughout the system where respiratory care is needed. Internal customers: All levels of nursing management and staff, medical staff, and all other members of the interdisciplinary health care team. External Customers: Physicians and their office staff, payers, community agencies and regulatory agencies.

MINIMUM QUALIFICATIONS

Associate or technical degree.

Proof of having passed the National Board for Respiratory Care (NBRC) as a Registered Respiratory Therapist (RRT). RRT required for all new hires to the position after October 1, 2015. Incumbents in the position as of October 1, 2015 must possess their RRT by October 1, 2017. A current license in state practiced as required by state law. In the state of Nevada, all incumbents must have their Blood Gas Technologist certification.

Banner Registry positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Respiratory Therapist in the specialty area.

Basic Life Support (BLS) required. In Home Care setting, must posses valid drivers license and be eligible for coverage under the company auto insurance policy.

Must be knowledgeable of clinical techniques, applications and equipment as typically obtained through one year of clinical experience. Must possess highly effective human relation skills necessary to interface with patients, families, staff and other healthcare personnel. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy