35805 BayCare Leased Employees - Med Surg: IU 2 Neurology and SurgicalFull timeYes36

• Full-time 0.9 FTE Weekends ONLY
• Every Fri/Sat/Sun
• Nights 1900-0730
• Every fourth holiday
• One weekend off per quarter

Pay Range:

$20.80 - $31.20

Major Responsibilities:

• Assists RN with daily care of patients including bathing, oral hygiene, feeding, activity orders and ambulation which may include use of therapeutic assistive devices, proper positioning, range of motion and special transferring as indicated. Measures and documents blood pressures, TPRs (Temperature, Pulse, Respiration), I & O (Intake and Output), daily weights, and other patient data as requested. Documents accurately in Electronic Medical Record (EMR).
• Participates in admission, transfer and discharge process under supervision of RN including room set up, orientation to room, removing linen, and proper management of patient belongings. Ensures patient call light is always in reach of patient and answers call-lights promptly.
• Performs purposeful rounding under direction of RN and promptly communicates observations, concerns, and needs of patient/family to RN. Documents appropriately. Performs various patient positioning and transporting duties which require lifting and pushing/pulling while utilizing proper technique and assistive devices.
• Performs tasks related to nutritional needs of the patient under direction of RN to include diet review, tray set up/removal, proper positioning and diet selection. Performs tasks related to maintaining skin integrity to include proper repositioning and skin care. Ensures special patient supplies and appliances are provided and maintained such as TED hose and sequential compression devices.
• Collects urine, stool, and sputum specimens and performs point-of-care testing as indicated using approved process for accurate specimen labeling and identification. Maintains competency as required. Under direction of RN and as determined by site/unit requirements, may be required to remove IVs, provide post mortem care and perform bladder scans.
• Practices within policies and procedures of infection prevention by demonstrating hand hygiene and knowledge of sterile and aseptic procedures, proper disposal of contaminated materials and utilizing proper attire when in direct contact with patients in isolation.
• Coordinates tests and treatments with and between various departments for patients on nursing units. Maintains a working knowledge of functions and services offered by all diagnostic and treatment departments to facilitate the scheduling of tests and treatments. Maintains working knowledge of EHR system and other computer systems for ordering patient and unit supplies and equipment. Processes daily patient charges and/or related procedures through the system.
• Facilitates communications required to support patient care, including the multiple-line telephone, unit/site paging and the hospital information system. Screens incoming telephone calls. Monitors department office equipment and troubleshoots minor problems. Arranges repair of major malfunctions.
• Compiles necessary chart forms for admissions, transfers, discharges and expirations. Obtains appropriate copies of medical records for transfers to nursing homes and other health care facilities. Verifies medical records contain complete and accurate patient demographic information, patient identification and registration in the medical record, including appropriate level of care.
• Establishes and maintains positive customer relations and contributes to a harmonious work environment. Quickly and courteously acknowledges requests, responds to call lights, demonstrates proper phone etiquette and fosters communication between the health care team.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days, and
• Nurse Aide in good standing as indicated with the State Registry in which the team member practices.

Education Required:

• Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED), or
• High School Graduate.

Experience Required:

• None.

Knowledge, Skills & Abilities Required:

• Basic computer skills.
• Excellent oral and written communications.
• Excellent organizational skills and ability to set priorities.
• Excellent interpersonal skills and the ability to adapt to interruptions and changing priorities/workloads.
• High level of attention to detail essential.
• Certification Addendum
• Team members will maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others).

Physical Requirements and Working Conditions:

• Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift.
• Must be able to:
  • lift up to 50 lbs. from floor to waist.
  • lift up to 20 lbs. over the head.
  • carry up to 40 lbs. a reasonable distance.
• Must be able to:
  • push/pull with 30 lbs. of force.
  • perform a sliding transfer of 150 lbs. with a second person present.
• Will be required to use foot pedals on carts or machines.
• Must have functional vision and hearing.
• Will be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids on a continuous basis; therefore, protective clothing must be worn as necessary.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

60474 IL ACL Laboratories - Lutheran: TransfusionFull timeYes40

Full-time 3rd shift hours from 10:30 p.m. - 7:00 a.m. with rotating weekends and holidays

Pay Range:

$24.10 - $46.05

Major Responsibilities:

• Performs, evaluates, and monitors laboratory tests as authorized within established protocols, selecting and performing additional procedures when indicated. Monitors workflow and makes necessary adjustment to complete work in an appropriate time frame.
• Evaluates results for clinical significance, validity and appropriateness. Follows prescribed policy in the reporting and notification of test results.
• Performs and documents calibration, maintenance and repair of instruments and equipment. Recognizes indicators of test and/or instrument malfunction; evaluates and implements appropriate corrections.
• Performs, documents and reviews quality control and quality assurance for improvement according to established protocol. Evaluates quality control results and takes corrective action when indicated.
• Ascertains that specimens are properly labeled and suitable for testing. Collects specimens from newborn, pediatric, and adult patients according to established protocol.
• Provides general direction, training, competency review and technical l assistance to medical laboratory technicians, phlebotomists, and support staff. Assists in the development of education and training protocols; instructs students, residents and new team members as assigned.
• Assists in improving the quality and efficiency of laboratory procedures, policies, and processes. Ensures compliance with all accrediting agency standards, supporting CAP Regulatory requirements in an acute setting.
• Performs internal and external proficiency testing in the same manner as patient samples.
• Performs specialty testing in areas including transfusion services, microbiology, chemistry, hematology, histology, coagulation, and flow cytometry. Supports the disease specific accreditations of an institution by meeting turn- around time goals.
• Provides direct support and timely, accurate laboratory results for critical care departments such as the ED, ICU and OR during a high acuity patient event. This includes transfusion services, attending codes, performing testing on irretrievable samples, tissue grinding and gram stains, mass casualty procedures, and mass transfusion procedures.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.

Licensure, Registration, and/or Certification Required:

• Medical Technologist (MT) certification issued by the American Society for Clinical Pathology (ASCP), or
• Medical Laboratory Scientist (MLS) certification issued by the American Society for Clinical Pathology Board of Certification (ASCP BOC) needs to be obtained within 1 year, or
• Medical Technologist (MT) certification issued by the American Medical Technologists (AMT) needs to be obtained within 1 year.

Education Required:

• Bachelor's Degree in Clinical Laboratory Sciences.
• Bachelor's or Associate's Degree in Medical Technology or related field.

Experience Required:

• No experience required.

Knowledge, Skills & Abilities Required:

• Excellent verbal, written and interpersonal communication skills.

Physical Requirements and Working Conditions:

• Frequently lifts up to 10 lbs. Will occasionally be required to lift up to 50 lbs.
• Must be able to sit, stand and walk for the majority of the workday.
• May be exposed to mechanical, electrical, chemical, explosive, radioactive and/or infectious agents.
• Will be exposed to human blood and body fluids.
• Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
• Operates all equipment necessary to perform the job.
  
  

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

13549 Enterprise Revenue Cycle - Floyd Medical Center GA Arrival Guest ServicesFull timeYes40

8:30AM-5PM

Pay Range:

$20.80 - $31.20

Major Responsibilities:

• Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization’s accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. 
• Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). 
• Knows insurance basics and recognizes commercial and government plans. Understands which plans Advocate Health contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates. 
• Has knowledge of which rules, forms and questions must be enforced to make sure Advocate Health remains compliant with government agencies and regulations. Examples are HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as required. 
• May schedule patient appointments: may also coordinate cancellations, reschedules, wait list requests, and recall requests. Provides accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. 
• Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Offers various assistance to patients to include arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. 
• Monitors and works assigned electronic health record work queues, following the department’s approved process. 

Licensure, Registration, and/or Certification Required:

• ​​None 

Education Required:

• ​​High School Graduate. ​ 

Experience Required:

• None

Knowledge, Skills & Abilities Required:

• Demonstrate the Advocate Health purpose, values and behaviors. 
• Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to handle large workloads with many interruptions in a fast-paced environment without direct supervision. 
• Strong attention to detail and accuracy. 
• Excellent customer service skills in a variety of situations. Must have excellent service recovery skills. 
• Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. 
• Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor. 
• Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan. 
• Interact with physicians and their staff to resolve issues related to patient care. 
• Collect and manage payments including cash payments and follow security related to cash handling. 
• Strong understanding and comfort level with computer systems. Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, internet browser and phone technology. 
• Understanding of basic medical and insurance terms and abbreviations typically used in the patient scheduling and registration process. 
• HIPAA-compliant and knowledgeable of applicable state and federal rules/regulations. Ability to handle sensitive and confidential information according to internal policies. 
• General understanding of health insurance: Medicare, Medicaid, managed care, and commercial payers. Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements. 
• Excellent organizational skills. 
• Demonstrated ability to effectively act as a resource to other staff. 

Physical Requirements and Working Conditions:

• ​​​This position may require travel, therefore, will be exposed to weather and road conditions. 
• Responds quickly to patient medical status and emergency situations occurring in clerical areas. 
• CPR certification may be required based on service location. 
• Notary training/licensure may be required as appropriate for service line and/or facility. 
• Operates all equipment necessary to perform the job. 
• Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients. 
• Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday. 
• Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. Must be able to push/pull up to 50 lbs. with assistance. Occurs when moving equipment, supplies and/or when transporting patients through doorways, ramps and elevators. 
• Escorts patients to nursing units or outpatient departments as necessary. 
• Sensory requirements include vision, hearing and touch. Must also be able to speak clearly. 
• Must be able to use hands with fine motor skills for keyboard data entry. 
• May be asked to work a flexible schedule at times to meet the needs of the department. 

Preferred Job Requirements:

Experience Required:

• ​​ Preferred: experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, Internet and phone technology. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Employment Type:

Part time

Shift:

Evening Shift

Description:

Resident Assistant (Aide)  

Special Needs Assisted Living (Memory Care)  

Part Time Eves - 8 hours per week- Every other Weekend

Are you looking to make a difference with your life?  Are you kind and compassionate?  Do you have a “calling” to help others?  

As a Resident Assistant at Hawthorne Ridge, you'll play a vital role in enhancing the lives of our Resident’s. This is an incredibly rewarding position where you can make a real difference in the lives of those who need it most.   

The team provides care in a residential setting, thoughtfully designed for individuals with memory loss, Alzheimer’s disease and other related dementias. Eddy Hawthorne Ridge is a 66-bed assisted living community on 14 beautiful acres in East Greenbush, New York.  

If you’re passionate about caring for others and want to be part of a dedicated, caring team, we’d love to meet you!    

Position Summary: The Resident Assistant, or RA, is a caregiver providing assistance to residents under the supervision of the LPN and/or RN. Resident Assistants provide compassionate care that is respectful of each resident's needs, values and wishes.   

Job Specific Competencies  

Principal Responsibilities:   

Core Competencies:  

• Supports the Trinity/SPHP Vision, Mission, Values in all encounters with residents and families  

• Adheres to the SPHP Code of Conduct  

• Demonstrates accountability as an individual and team member in meeting basic resident and family needs   

Clinical Competencies:  

Resident Assistants provide the following nursing services under the supervision and direction of an LPN or RN across the continuum of care at SPHP.  

• Assist residents with activities of daily living  (ADLs) such as bathing, dressing, grooming, toileting and mobility in a respectful, compassionate manner.  

• Assist residents in taking medications as needed.  

• Encourage and support resident independence and dignity.  

• Monitor resident safety and well-being, reporting any change to the LPN.  Consult with the LPN/RN on any changes of health statuses of residents.  

• Build meaningful relationships with residents, understanding their personal histories, preferences and routines and anticipate the needs of residents.  

• Help with light housekeeping and meal service as needed to maintain a safe and clean-living space.    

• Participate in team meetings and communicate/collaborate with coworkers and supervisors.   

• Promote a warm, friendly, and respectful environment.  

Education Requirements:  

• Must possess patience, empathy and a genuine desire to help others  

• High school diploma or GED preferred.  

• Previous experience in senior care, health care or assisted living preferred, but not required  

Must be able to:  

• Ability to follow care plan and safety protocols    

• Working knowledge of computers including electronic health record, checking email, and preforming required in-servicing, along with use of other required applications  

• Have the physical, visual and auditory ability adequate to perform resident care  

• Maintain composure and positivity in a high stress environment  

• Promote physical, cognitive, and psychosocial well-being of each resident  

• Work with residents in a highly personal manner during stages of acute and chronic illness  

Pay Range: :$16.70 - $20.36 per hour

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Part time

Shift:

Day Shift

Description:

Job Title: Patient Care Assistant

Employment Type: Per Diem

Shift: Days
Location: Mercy Fitzgerald Hospital - Darby, PA

Position Purpose

The Patient Care Assistant (PCA) is responsible for direct patient care tasks as assigned and under supervision of professional nursing personnel.

As a PCA, you will:

• Provide indirect care to maintain unit functions as directed by the professional nursing staff.

• Care and cleaning of specific equipment.

• Transportation of patients, stocking of supplies and equipment.

• Answer patient call bells.

Minimum Qualifications:

• HS Diploma (required)

• Certified Nurse Assistant (preferred)

• Current AHA BLS (required)

• Prior healthcare experience highly desired

Position Highlights and Benefits:

• Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, education assistance and voluntary benefits (pet insurance, accident insurance, hospital indemnity and others) available from the first day of employment.  

• Work/Life balance with flexible schedules. 

• Free parking

• Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.   

• Referral Rewards Program

Mercy Fitzgerald Hospital is a 178-bed teaching hospital located in Darby, Pa., which offers advanced acute care services in Delaware County and Southwest Philadelphia.  Consistently recognized for clinical excellence, Mercy Fitzgerald is proud of our many quality achievements such as: Blue Distinction Center for Cardiac Care, Bariatric Surgery Center of Excellence, Achievement Awards from the American Heart/Stroke Associations and Certified Primary Stroke Center. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Summary

Job Description:

Seeking Surgical Services Assistant!

Part-time (48 hours biweekly), 6:30a to 7:00p, Saturday and Sunday

Baptist Health Floyd

Southern Indiana/Louisville, Kentucky area

We are seeking a Surgical Services Assistant who under general supervision and according to established procedures functions as an on-shift team member under the direction of the nurse by providing delegated aspects of patient care and routine non-patient care unit maintenance tasks.

Position/Opportunity Highlights:

• Opportunity to work in a Regional, Non-Profit, Community Hospital
• Opportunity to work in an excellent working environment
• Opportunity to work for an organization that promotes continued education

Qualifications: 

• High School Diploma or equivalent preferred
• BLS certification from approved BLS course required, will provide training
   

We offer competitive salaries and excellent benefits.  We are conveniently located 10 minutes from downtown Louisville at 1850 State Street, New Albany, IN 47150. EOE. 

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

02130 WFBMG Wake Forest Health Network: Lexington - GastroenterologyFull timeYes40

Shift Monday-Friday, 8:00am-5:00pm

Pay Range:

$21.85 - $32.80

Major Responsibilities:

• Uses facility/provider information and established policies and procedures to seamlessly link the patient experience between PACT and the practice site.  
• Uses resources and critical thinking skills to assist inbound callers. Makes outbound calls when required or when follow up is deemed necessary.  
• Has the ability to recognize complex problems and questions and escalates for resolution when needed. Performs basic technical troubleshooting in connection to online applications, systems, or access as requested to resolve issues. 
• Responsibilities include scheduling patient appointments and coordinating cancellations, reschedules, and additions to schedules. Obtains demographic and insurance information and verifies insurance coverage.  Ensures insurance and patient information obtained is complete and accurate, updating information if necessary, applying acquired knowledge of government and third-party payer requirements.  
• Completes all essential forms, obtains necessary information, such as patient demographic and insurance information. Verifies and updates the medical record with patient information.  
• Identifies emergent calls based on information provided by caller and department procedures. Follows the process for immediate transfer to Registered Nurse for triaging. Responsible for competency in and adherence to guidelines for emergency situations and critical call handling.  
• Determines the needs of patients calling the call center which results in routing patients for triage, scheduling, rescheduling, and canceling appointments, submitting medication refill requests for evaluation, and paging providers and facilities as appropriate.  
• Provides customer service per established departmental standards as measured by patients on post call survey. Asks clarifying questions, presents options or solutions, and understands the level of complexity of the call, escalating only those situations necessary for resolution.  
• Assists with organizational marketing efforts by providing associated information and referral to customer, while maintaining appropriate records for documentation. Conducts regular reporting and updating of the provider and marketing databases.  
• Performs additional duties based on department needs.  
• Maintains knowledge and efficient utilization of all information systems utilized by the department.  

Licensure, Registration, and/or Certification Required:

• None

Education Required:

• High School Graduate 

Experience Required:

• Typically requires 0 -1 year experience in a call center, healthcare or other applicable customer service-related area 

Knowledge, Skills & Abilities Required:

• Knowledge of customer service and ability to work with a variety of patients and patient situations. Ability to follow workflows while operating in a structured environment  
• Basic knowledge of medical terminology is helpful but not required.  
• Basic understanding of computers and desktop software packages.  
• Ability to work in a fast-paced environment, handling a variety of customer/patient needs.  
• Basic multitasking and problem-solving skills, as well as organization and prioritization skills.  
• Ability to use/manage a multiple-line telephone system.  
• Demonstrated ability for analysis, logical thinking, accuracy and concern for detail.  
• Strong verbal communication skills and ability to interact with a diverse customer population.  
• Ability to provide excellent customer service and follow up. Ability to communicate with customers/patients while researching and documenting the interaction on multiple systems.  
• Ability to work with a variety of customers and actively listen to successfully determine the customer's needs. Ability to resolve customer issues.  
• Ability to work a variety of hours based on departmental business needs.  

Physical Requirements and Working Conditions:

• Must have functional vision, touch, speech, and hearing. 
• Required to sit most of the workday. 
• Operates all equipment necessary to perform the job. 
• Exposed to normal office environment and/or remote work environments 
• This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

11598 Atrium Health Cabarrus - Patient TransportPart timeYes24

Weekends 7a-7:30p (Sat-Sun)

Pay Range:

$18.85 - $28.30

Essential Functions

• Role models a positive Advocate Health image to patients, visitors and staff by adhering to Our Advocate Health Way.
• Perform excellence customer service in transporting daily.
• Provide guest/transport services to include; transports, transfers, discharges, admissions, escorts, materials and equipment including transport of patients with medical devices/equipment (oxygen cylinders, intravenous pumps, PCA pumps, wound vac, etc.)
• Coordinate activities to guide patients, visitors/guests, and staff to desired designations within the facilities.
• Posses the ability to adjust the liter flow and determine PSI in an oxygen cylinder as well as the ability to transfer canula tubing for wall unit to/from cylinder.
• Perform safe patient handling to include; moving patient, patient lifts, patient transfers (stand-pivot and lateral), etc.
• Provide education to patients and visitors/guests (room orientation, transport process, etc.) and answer questions regarding essential support services or provide the appropriate resource(s).
• Use capacity management system and equipment to process task (Encompass/Epic, I Phone, Halo, computer, etc.)
• Assist with care and maintenance of transport equipment to ensure equipment is safe, clean, and ready for use. Inspect equipment before and after use to identify defective equipment. Report defective equipment immediately to supervisor.
• Monitor facilities to ensure environment is safe and clean (ensuring unattended equipment is removed from hallways, not blocking electrical panels, fire extinguishers or emergency exits)
• Maintain equipment inventory throughoutfacilities; stretchers, wheelchairs, beds, oxygen cylinders and carriers, IV poles, etc.
• Complete and maintain required training, educational programs, and certification.
• Attend meetings as required.
• Adhere to Advocate Health and departmental policies and procedures.

Physical Requirements

Works in an indoor/outdoor fast-paced, customer-oriented environment. Lengthy periods of standing and walking. Ability to lift a minimum of 50 pounds for moving and lifting patients. Ability to push/pull all patient transport equipment. Ability to present a good working relationship with all departments. Ability to prioritize workload. Exposure to hazardous materials.

Education, Experience and Certifications

High school diploma or equivalent required. Oral and written communication skills, organizational, typing and strong leadership skills desirable. Previous experience in a guest services or hospitality industry is desirable. Experience in physically demanding work environment. BLS certified within 6 months. Computer and data entry skills are desirable

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

11903 AMC Sheboygan County - Food and NutritionPart timeNo0

2 Days during the week, plus every other holiday and every other weekend. Mix of 4:00pm-8:00pm and 11:30am-8:00pm shifts.

Pay Range:

$18.85 - $28.30Major Responsibilities:

• Assembles patient and mobile meal trays/meals in accordance with approved diet guidelines and portions while adhering to productivity standards.
• Loads and transports food carts. Delivers patient meal trays to patient rooms in accordance with established procedures.
• May provide initial service to visitors in the cafeteria by serving food and maintaining the cleanliness of the cafeteria. Responsible for operating cash register, handling cash and completing daily reports and cash register balance sheets as needed.
• Performs cleaning duties using established sanitation procedures in the kitchen and cafeteria. Washes pots, pans, and dishes according to established procedures.
• Assists with preparation, delivery, setup, cleanup and presentation of catered and specialized events. Assists with "special days/promotions", including decorating. Displays daily specials for presentation to customers. Coordinates the food preparation and presentation of all major catering.
• Prepares snacks, beverages, sandwiches and other patient food items in accordance with standardized recipes and approved diet guidelines and portions while adhering to productivity standards.
• Prepares, arranges, serves and replenishes supplies of food, beverages and condiments in retail areas and kitchen. Prepares entrees, grill and deli sandwiches, and salads with an emphasis on food garnishing and presentation. Replenishes food service areas to include supply of dishes, utensils, glassware, napkins and trays.
• Delivers and stocks all nursing units, doctors' lounges, same day surgery and emergency rooms, following established procedures while adhering to productivity standards.
• Monitors food temperatures and utilizes established procedures to ensure safe food handling techniques and prevent foodborne illness.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• No Formal Education.

Experience Required:

• No experience required.

Knowledge, Skills & Abilities Required:

• Basic knowledge in food service from within a hospital, hotel, restaurant or a related environment.
• Ability to read and understand written and oral communications.
• Good communication and customer service skills to effectively interact with internal and external customers.
• Intermediate computer skills in Microsoft Office or similar products. Ability to use e-mail and internet.

Physical Requirements and Working Conditions:

• Operates equipment (i.e. dish-machine, tray line, garbage disposal, etc.) necessary to perform the job. Demonstrating ability to safely and effectively, utilize necessary power equipment.
• Stands walks and reaches above shoulders the majority of the workday as well as squats, bends, twists, kneels and climbs throughout shift.
• Must be able to:
• lift up to 40 lbs. from floor to a maximum 5 ft.
• lift and carry up to 40 lbs. at waist height a reasonable distance.
• Must be able to:
• push/pull with 20 lbs. of force.
• Working atmosphere also contains fumes, odors, and dust/dirt. floor, spices, etc. (Fumes are trucks, dust/dirt from storeroom or cleaning agents).
• May be exposed to mechanical, electrical and chemical hazards. Protective clothing must be worn as necessary.
• May be required to enter patient isolation rooms wearing appropriate coverings during meal service tray delivery and pick up.
• Will be exposed to sharp knives, other sharp cooking utensils, heat from ovens and other hazards in a kitchen environment.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

02250 GCMG Copperfield OBGYN: 349 Penny Lane - Obstetrics/GynecologyFull timeYes40

Mon- Thursday 745-5

Friday 7-2

Pay Range:

$22.90 - $34.35

Major Responsibilities:

• Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.   
• Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).  
• Assists provider with or performs procedures as ordered.    
• Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking. Point of Care testing (POCT) per standing order/provider order. Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.   
• Administers medications and vaccines safely following the rights of medication administration.  
• Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.   
• Demonstrates effective and timely communication, teamwork, and appropriate escalation.   
• Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately. Ensures equipment and supplies are in working order, and areas are appropriately stocked.  
• May assist with training and onboarding of other teammates.  
• May serve as a role champion or on a committee.  
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. 

Minimum Job Requirements 

Education

Greater Charlotte: 

• High School Diploma or GED required. 
• Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT. 

IL/WI Divisions: 

• High School Diploma or GED required. 
• Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. 

Wake Forest: 

• High School Diploma or GED required. 
• Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT. 

Floyd & Navicent: 

• High School Diploma or GED required. 
• Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. 

Certification / License 

Greater Charlotte: 

• Current American Heart Association (AHA) BLS certification required.
• Successful completion of Atrium Health’s competency assessment.

• Recognized or certified as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), National Health Career Association (NHA), National Healthcare Worker's Association (NHCWA), National Center for Competency Testing (NCCT), American Registry of Medical Assistants (ARMA) American Medical Technologists (AMT), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA).
• Successful completion of system approved program to become a primary trainer for new teammates.

IL/WI Divisions: 

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. 
• Certified or registered as a CMA or RMA by one of the following National Organizations:  American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA).

Wake Forest: 

• Current American Heart Association (AHA) BLS certification required  

• American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), American Allied Health (AAH), National Healthcare Worker's Association (NHCWA), National Health Career Association (NHA), (MCMA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA),

• Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within 1 year in select areas.

• Successful completion of Atrium Health’s competency assessment.
• Demonstrates professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE or OSHA/IP certificate holder for unit 
• Achieves 6 points from the list of additional market responsibilities

Floyd & Navicent: 

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. 
• Certified or registered as a CMA or RMA by one of the following National Organizations:  American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA).

Experience

• Two years of experience in a clinical practice setting as a Medical Assistant. 

Knowledge / Skills / Abilities 

• Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency. 
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians. 
• Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems. 
• Demonstrates customer service skills that support a positive patient experience.

Physical Requirements and Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 pounds without assistance.  For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available.
• Unique patient lifting/movement situations will be assessed on a case- by -case basis.
• Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills. 
• Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids.  Will be required to wear protective clothing and equipment as needed. 
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

01220 GCMG Cleveland Internal Medicine - Internal MedicinePart timeYes25

Monday - Friday 730a-1130a

Pay Range:

$19.80 - $29.70

Essential Functions

• Assesses the urgency of a test and uses this assessment to prioritize the order in which tasks are performed.
• Prepares specimens for testing, verifies patient identification on samples and test requisitions before testing, and applies rules of specimen rejection and arranges for recollection.
• Uses and maintains equipment and instruments used in test performance, documents quality controls, performs minor troubleshooting, and maintains cleanliness of work area.
• Prepares reagents as required for test performance.
• Calculates, reports, and records test results. Analyzes results for critical values and reports results immediately.
• Oversees/participates in Quality Assessment activities and documentation of problem recognition and resolution.

Physical Requirements
Works in an environment interacting with physicians and other healthcare teammates. Works in an area that contains biohazardous (infectious) materials along with chemical, fire and mechanical hazards. Requires full range if body motion including manual and finger dexterity and eye to hand coordination. Frequent walking, sitting, bending and standing for extended periods of time. Lifts and carries items up to 25 pounds. Requires visual acuity and normal color perception.

Education, Experience and Certifications

High School Diploma or GED with experience performing moderately complex laboratory testing required. Performing complete blood counts and clinical training in the areas of phlebotomy, medical office assisting, nursing and radiology preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Employment Type:

Full time

Shift:

12 Hour Night Shift

Description:

Mercy Fitzgerald Hospital, a member of Trinity Health Mid-Atlantic, is looking for an RN to join the nursing team in the Emergency Department for Night Shift

Job Title: Registered Nurse

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Employment Type:

Full time

Shift:

Evening Shift

Description:

Performs daily Supply Chain Management duties related to the acquisition and distribution of goods to support acute and/or ambulatory care departments as necessary or proactively supports/maintains one or more computer-based support systems to ensure continuous operational availability to end users.

Job Duties:

• Duties include requesting, receiving, distributing equipment & obsolescence management & stocking of general med-surg supplies in various healthcare settings.

• Works with end users as necessary to request supplies, troubleshoot supply issues, & resolve discrepancies as they occur.

• Maintains work & supply storage areas & equipment in a clean, up to date, organized & safe condition

• Performs periodic PAR level replenishment duties using various resupply procedures to maintain stock levels.

• Serves as a frontline Supply Chain support representative for ordering, data entry & payment activities.

• Assists Supply Chain Leader with special assignments.

• 70%+ time provide inventory or data support

Requirements:

Minimum Education:

Required: High School Diploma

Preferred: High School Diploma plus training acquired through work experience or education

Specify Degree(s): N/A

Required: Less than one year of previous job-related experience

Preferred: 1-2 years of previous job-related experience

Compensation:

Pay Range: $16.49 - 24.44 USD Hourly

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. 

Benefits:  

Click or copy URL to your browser www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Join a team that shares your calling 

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. 

FTE: 0.01_, Shift: Variable_, Schedule: Variable_

Position Summary

Residential Counselors assist adults in BHN residential programs to develop their skills for recovery and wellness. Focuses on helping residents attain or resume their capacity for independent living, providing hope and motivation, as residents heal and develop resiliency.

Responsibilities:

• Provides counseling to help residents re-establish self-identity, sense of purpose and meaning in their lives, which may include developing plans for work, school, and/or volunteering, and making community connections.

• Helps residents develop life skills, such as cooking, cleaning, money management, social skills and knowledge of symptoms and medications.

• Creates treatment plans and discharge planning documents and delivers/reviews with residents

• Conducts individual and group counseling sessions

Requirements:

• AA degree in social services or related field preferred

• One (1) year of experience working with mentally ill consumers in a residential setting, or an equivalent combination of education and experience

• BLS - Basic Life Support (includes RQI), Food Handler’s, & First Aid cards will be required within 14-days of hire

• Washington State Counselor Agency Affiliated Registered (ACCR) credential must be applied for within thirty (30) days of hire. Employees can work while in pending status. Grace periods will be adjusted in accordance with DOH requirements.

• Drivers License/Abstract

Why MultiCare? 

Rooted in the local community 

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. 

Growth and education 

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. 

Well-being and support 

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. 

Living our values 

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other. 

Belonging for all 

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. 

Pacific Northwest lifestyle 

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $18.94 - $27.26 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

04100 WFBMG Emergency Providers: AH Cabarrus Main - Emergency MedicineFull timeYes35

Varies

Pay Range:

$59.00 - $88.50

WFEP Atrium Cabarrus Sites APP

Join Wake Forest Emergency Providers as an Advanced Practice Professional (APP) in North Carolina and become part of Advocate Health, one of the nation’s largest nonprofit integrated health systems. This is a meaningful opportunity to practice emergency medicine with a supportive, collaborative team committed to delivering exceptional care to the community.

Atrium Health Cabarrus Emergency Department in Concord, NC, provides compassionate, high-quality emergency care for patients experiencing life-threatening injuries, illnesses, and other acute medical conditions. From broken bones and severe cuts to heart attacks and strokes, the team is dedicated to delivering timely, expert care when patients and families need it most.

Open 24 hours a day, every day of the year, the emergency department cares for children and adults of all ages. Care teams work quickly and thoughtfully to understand each patient’s symptoms, determine the best next steps, and provide reassurance throughout the care experience.

What you'll do:

Based primarily at Atrium Cabarrus Medical Center, a Level III trauma center with 40 emergency department beds. The APP would mainly support emergency medicine care at Cabarrus, with some rotation or “flow” to the freestanding emergency departments in Kannapolis and Harrisburg.

Location: Greater Charlotte, NC. Concord, NC. Kannapolis, NC, Harrisburg, NC. Cabarrus County

Staff: 33 full time physicians and 22 full time APPs.

At Advocate Health, you are more than a clinician, you're a partner in care and a leader in innovation:

• Clinician Led Medical Group
• APPs are actively engaged in leadership
• Practice at the top of your license
• Structured onboarding and leadership
• Opportunities for new grads and experienced APP's
• CME flexibility and ongoing professional development 
• Access to a fully integrated care system
• Competitive salary and benefits

 

What we offer:

• Annual CME allowance of $3,000.00 and 50 hours paid.
• Comprehensive health and welfare benefits, including medical, dental, vision, life, and disability coverage effective on Day 1
• Retirement match starts at 90 days, and the company will match up to 6%.
• Potential for FSLF as a 501c(3) which – while is not cash in hand – is a significant value-add for most with loan burden. 
• Malpractice insurance is provided with tail coverage.
• Quarterly Incentive Bonuses: Eligible Immediately

Licensure: Must have NC PA/NP license (NPs must be ENP boarded or eligible), BLS, ACLS before starting. Must obtain ATLS after starting eventually.

Training: depends on experience level.

Schedule: This role offers 10-hour shifts with flexible monthly hour options of either 130 hours or 151.67 hours, based on candidate preference and team needs. New graduates or APPs newer to emergency medicine are generally encouraged to consider the 151.67-hour option to allow for more hands-on experience and continued skill development. Candidates should be comfortable supporting a variety of shifts, including first, second, and third shift, as well as nights, weekends, and holidays. While overnight coverage is primarily supported by Nocturnists who prefer that schedule, APPs who are not dedicated Nocturnists can typically expect approximately 2–4 night shifts per month.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

11926 AMC Grafton - Public SafetyFull timeYes40

3rd shift, every other weekend

120 hrs site training

40 hrs academy

Pay Range:

$21.85 - $32.80

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

12705 Enterprise Corporate - Patient Access & Care Team: NC/GA OperationsFull timeYes40

Needed M-F 8a-5p including holidays

Pay Range:

$21.85 - $32.80

Major Responsibilities:

• Uses facility/provider information and established policies and procedures to seamlessly link the patient experience between PACT and the practice site.  
• Uses resources and critical thinking skills to assist inbound callers. Makes outbound calls when required or when follow up is deemed necessary.  
• Has the ability to recognize complex problems and questions and escalates for resolution when needed. Performs basic technical troubleshooting in connection to online applications, systems, or access as requested to resolve issues. 
• Responsibilities include scheduling patient appointments and coordinating cancellations, reschedules, and additions to schedules. Obtains demographic and insurance information and verifies insurance coverage.  Ensures insurance and patient information obtained is complete and accurate, updating information if necessary, applying acquired knowledge of government and third-party payer requirements.  
• Completes all essential forms, obtains necessary information, such as patient demographic and insurance information. Verifies and updates the medical record with patient information.  
• Identifies emergent calls based on information provided by caller and department procedures. Follows the process for immediate transfer to Registered Nurse for triaging. Responsible for competency in and adherence to guidelines for emergency situations and critical call handling.  
• Determines the needs of patients calling the call center which results in routing patients for triage, scheduling, rescheduling, and canceling appointments, submitting medication refill requests for evaluation, and paging providers and facilities as appropriate.  
• Provides customer service per established departmental standards as measured by patients on post call survey. Asks clarifying questions, presents options or solutions, and understands the level of complexity of the call, escalating only those situations necessary for resolution.  
• Assists with organizational marketing efforts by providing associated information and referral to customer, while maintaining appropriate records for documentation. Conducts regular reporting and updating of the provider and marketing databases.  
• Performs additional duties based on department needs.  
• Maintains knowledge and efficient utilization of all information systems utilized by the department.  

Licensure, Registration, and/or Certification Required:

• None

Education Required:

• High School Graduate 

Experience Required:

• Typically requires 0 -1 year experience in a call center, healthcare or other applicable customer service-related area 

Knowledge, Skills & Abilities Required:

• Knowledge of customer service and ability to work with a variety of patients and patient situations. Ability to follow workflows while operating in a structured environment  
• Basic knowledge of medical terminology is helpful but not required.  
• Basic understanding of computers and desktop software packages.  
• Ability to work in a fast-paced environment, handling a variety of customer/patient needs.  
• Basic multitasking and problem-solving skills, as well as organization and prioritization skills.  
• Ability to use/manage a multiple-line telephone system.  
• Demonstrated ability for analysis, logical thinking, accuracy and concern for detail.  
• Strong verbal communication skills and ability to interact with a diverse customer population.  
• Ability to provide excellent customer service and follow up. Ability to communicate with customers/patients while researching and documenting the interaction on multiple systems.  
• Ability to work with a variety of customers and actively listen to successfully determine the customer's needs. Ability to resolve customer issues.  
• Ability to work a variety of hours based on departmental business needs.  

Physical Requirements and Working Conditions:

• Must have functional vision, touch, speech, and hearing. 
• Required to sit most of the workday. 
• Operates all equipment necessary to perform the job. 
• Exposed to normal office environment and/or remote work environments 
• This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.