At Houston Methodist, the Patient Access Representative position is responsible for performing multiple patient access functions on a daily basis to include any combination of the following: scheduling, insurance verification, and registration. This position serves as the liaison between groups such as patients, staff, physicians/physician offices, insurance providers, and others for routine matters as the primary point of contact for resolving questions and issues as they relate to the scope of the department. This position is also responsible for obtaining and entering accurate scheduling, insurance, and registration data into the various operational systems to initiate financial clearance activities. Other duties may include transcribing orders or verifying referrals as pertinent to the scope of the department.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• Three years of experience in a healthcare environment, to include experience in registration, scheduling, insurance verification, and/or business office

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Ability to analyze and solve problems
• Ability to multi-task and flexibility to meet the needs of patients, physicians, and department
• Knowledge of basic registration/access functions and insurance procedures
• Basic understanding of medical terminology and diagnosis/procedural codes
• Ability to remain calm in stressful situations with patience and understanding
• Excellent customer service and professional communication skills
• Proficient computer skills and ability to learn and navigate multiple software programs
• Ability to handle detail work accurately and rapidly

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal departmental and organizational results.
• Serves as a liaison between patients, staff, physicians/physician offices, insurance providers, and others for routine matters as the primary point of contact for resolving questions and issues as they relate to the scope of the department.

SERVICE ESSENTIAL FUNCTIONS

• Performs multiple patient access functions on a daily basis to include any combination of the following: scheduling, insurance verification, and registration. May assist with obtaining clinical information, medical records, valid and complete orders or referrals, or other related tasks, resolving issues as needed.
• Contributes to patient flow as directed with consistency, timeliness, and skill while meeting appropriate priority standards. Provides appropriate notification of issues that may result in service delays or denials.
• Contributes to patient, employee, and physician satisfaction as well as effective revenue cycle process.
• Generates reports, assists with department correspondence, and provides other administrative assistance as directed.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Enters and updates patient and operational data into various database systems with a high level of thoroughness, accuracy and timeliness.
• Communicates to resolve patient access and quality service matters. Keeps open channels of communication with physician, patient, and service areas regarding action taken and outcome.
• Ensures patient information is conveyed to others appropriately while complying with patient confidentiality and HIPAA regulations.

FINANCE ESSENTIAL FUNCTIONS

• Accurately records information when performing functions such as registration, scheduling, and insurance verification/coordination to ensure financial objectives are met. Conducts front end revenue cycle duties such as collecting payments as needed. Educates patients and others regarding billing processes and potential financial responsibilities as necessary.
• Organizes time effectively, minimizing incidental overtime, and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Displays initiative to improve job functions; offers suggestions to streamline process for efficient patient flow and other quality or service matters.
• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: Yes
• Scrubs: No
• Business professional: Yes
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist West Hospital is committed to leading medicine in West Houston, Katy and surrounding communities by delivering the Houston Methodist standard of exceptional safety, quality, service and innovation. The growing campus offers access to the most innovative medical and surgical care available, including cardiology and cardiovascular surgery; neurology and neurosurgery; comprehensive cancer care; orthopedics and sports medicine; gastroenterology; bariatrics; childbirth center with level III NICU; emergency care; and advanced imaging.


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Patient Care Assistant/Unit Administrative Assistant (PCA/UAA) position is responsible for performing key functions that support the interprofessional team in delivering high quality, cost-effective care. The PCA/UAA position demonstrates basic knowledge and skills necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned patient populations, assisting in the delivery of patient care and services under the supervision of a licensed nurse. This position performs basic patient care activities of daily living (ADL's) within unit-specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity and maintains competency requirements for computer medical terminology and other job-related functions, while practicing Patient and Family Centered Care in concert with Houston Methodist ICARE values: Integrity, Compassion, Accountability, Respect and Excellence. The PCA/UAA position assists with calls to physicians and their office, bed management, transfer services or other floors, coordinating with Operations Administrator as needed, answering incoming telephone calls for the unit and transfers as appropriate.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• Eighteen months of Certified Nursing Assistant (CNA), Certified Medical Assistant (CMA) or Patient Care Assistant (PCA) experience
• One year of secretarial/office, college/vocational training, or six months of internal cross-training within Houston Methodist
• Prior health care experience and/or medical terminology preferred

LICENSES AND CERTIFICATIONS
Required

• BLS - Basic Life Support or Instructor (AHA) - American Heart Association

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Performs basic patient care activities of daily living (ADL’s) within unit specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity
• Ability to operate and troubleshoot equipment (fax, PC, printers, telephones, etc.)
• Proficient computer application skills

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Answers incoming telephone calls for the unit and transfers as appropriate. Facilitates and supports effective throughput with timely communication. Greets patients and visitors to the unit, assisting with directions, information and guidance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution, responding positively to requests for assistance.
• Interacts with peers, staff, and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner.
• Provides contributions towards improvement of department scores for employee engagement, i.e., peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Follows the patient and family-centered care standards and provides direct patient care under the direction of a registered nurse. Documents, where applicable, care administered, diagnostic measurements, treatments and procedures in accordance with established policies and procedures. Responds to the call light system, contacting nursing personnel as appropriate, and follows through with meeting patient needs.
• Pull/prints daily reports per unit standard, which may include daily shift report, charge nurse reports, handoff reports and/or My Daily Care Plan. Assists with calls to physicians and their office, bed management, transfer services or other floors, coordinating with Operations Administrator as needed. Organizes the unit workflow, paperwork as needed, proactively problem-solves, anticipating needs, and managing multiple ongoing priorities with minimal supervision.
• Coordinates the requests to Facilities Management and Biomed regarding department needs or broken equipment. Rounds through the unit, per unit expectations, to check for environmental or equipment needs, and other assistance that may be needed. Serves as an in-house courier which may include retrieving blood, hand-delivering labs, tele boxes, etc.
• Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability, i.e., bedside shift handoff/report.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.
• Provides appropriate hand-off at change of shift at patient bedside to communicate and collaborate, promoting patient-centered care.
• Conducts hourly rounding to ensure patient needs are met (four P’s). Monitors and addresses noise level of unit to improve or impact patient satisfaction. Responds to patient calls promptly. Reports near misses and collaborates with the interprofessional health care team to improve patient safety. Reports near misses and collaborates with the interprofessional health care team to improve patient safety.
• Contributes towards improving quality and safety scores, through peer-to-peer accountability. Supports initiatives to prevent conditions such as pressure injuries, patient falls, and hospital-acquired infections.

FINANCE ESSENTIAL FUNCTIONS

• Assists with patient and staffing needs (floats) across the service line or hospital as competencies allow. Utilizes time between heavy workloads efficiently.
• Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime, assisting coworkers as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Offers innovative solutions in performance improvement projects and shared governance activities. Follows up on action items as necessary to ensure completion of assignments.
• Seeks opportunities to identify self-development needs on knowledge base, skill level and decision-making, as necessary, especially in areas of question, from preceptor and assigned licensed personnel and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: Yes
• Scrubs: Yes
• Business professional: No
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No




Work Shift:

3 - Night (United States of America)



Job Category:

Non-clinical

Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine.


Houston Methodist is an Equal Opportunity Employer.

Location:

Work from home (Pennsylvania)

Shift:

Days (United States of America)

Scheduled Weekly Hours:

40

Worker Type:

Regular

Exemption Status:

Yes

Job Summary:

The Principal Compliance Specialist serves as the organization's subject matter authority for a defined regulatory domain or program area, independently managing complex and enterprise-scope matters from initiation through resolution without a defined playbook to follow. Operating across a large healthcare system, the Principal Specialist produces the analytical conclusions, regulatory interpretations, investigative findings, and policy recommendations that Directors and Executives rely on to make high-stakes compliance decisions. This role is the right fit for a seasoned compliance professional who wants to do the most intellectually demanding individual contributor work in the field, with direct visibility to senior leadership and enterprise-level impact, without moving into people management.

Job Duties:

• Independently manages a defined compliance program area from annual work plan development through execution, monitoring, reporting, and closure without requiring supervisory structuring of tasks or priorities.
• Analyzes complex and novel regulatory requirements, federal and state guidance documents, and enforcement trends; produces written regulatory impact analyses identifying the specific operational change required, the responsible business unit, and the recommended implementation timeline.
• Designs and executes monitoring and auditing activities for assigned program areas, including selection of review methodology, sample design, data collection, findings documentation, and written presentation of results to the Manager or Director.
• Leads compliance investigations assigned at the Principal level by coordinating information collection, conducting or managing interviews, documenting evidentiary findings, and producing a written investigative report that includes substantiation analysis and recommended corrective action for Director review.
• Develops, drafts, and revises compliance policies, standards, and procedures for review and approval by the Director or Associate Officer; ensures each policy accurately reflects current regulatory requirements and is written to be operationally executable by the functions it governs.
• Identifies compliance gaps through proactive program assessment; documents each gap with a risk severity rating using the function's established scoring methodology, a root cause analysis, and a recommended remediation plan with an assigned implementation owner.
• Manages cross-functional compliance projects by developing the project work plan, assigning tasks to participating staff, tracking progress against established milestones, and escalating risks or delays to the Manager or Director with a documented options analysis.
• Prepares written materials, including regulatory analysis memos, program status reports, and executive summary decks that communicate findings and recommendations to Director and VP-level leadership in a form suitable for executive review without additional editing.
• Contributes to the annual enterprise compliance risk assessment by identifying and documenting risks within the assigned program area, scoring each risk using the function's established severity and likelihood methodology, and submitting a completed risk register section to the Director by the designated deadline.
• Monitors published regulatory guidance, enforcement actions, and material industry developments relevant to the assigned domain on an ongoing basis; produces a written impact summary identifying the operational effect and recommended organizational response within 30 days of material issuance.
• Serves as the primary compliance point of contact for assigned operational business partners; manages the relationship by conducting regular touchpoints, communicating program requirements, and tracking open compliance commitments to closure.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details:

Preferred Qualifications:

• Experience in an integrated delivery network (IDN) operating across both provider and payer environments simultaneously.
• Experience presenting compliance, or risk, findings directly to Director or Associate Officer-level leadership.
• Advanced degree (JD, MPH, MBA, MHA, or MS in a relevant field) or an active advanced professional certification (CHC, CHPC, CHRC, CIPP/US, or equivalent).

Skills & Competencies:

• Demonstrated ability to read, interpret, and apply federal and state healthcare regulatory requirements to organizational operations independently, including identifying operational impact and formulating a recommended response without supervisory direction.
• Demonstrated ability to manage multiple concurrent work streams to established deadlines without supervisory structuring of priorities.
• Demonstrated ability to communicate complex regulatory or risk findings in writing to non-specialist audiences, including business operations leaders and executive staff, in a form requiring no technical translation by the recipient.
• Demonstrated ability to conduct or lead investigations, including evidence collection, interview management, and production of a written substantiation analysis sufficient for legal review.

Education:

Bachelor's Degree-Related Field of Study (Required), Juris Doctor- (Preferred)

Experience:

Minimum of 8 years-Related work experience (Required)

Certification(s) and License(s):

Skills:

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

We are so glad you are interested in joining Sutter Health!

Organization:

MMC-Memorial Medical Center

Position Overview:

Manages and provides overall operational and clinical nursing leadership to an inpatient department(s) or setting. Plans and organizes inpatient nursing operations and resources to ensure effective and efficient delivery of patient care consistent with applicable laws, standards and regulations. Establishes protocols and practices, ensuring compliance with department, affiliate, operating unit, and/or system standards, policies and procedures, the Joint Commission (TJC) standards, and applicable laws and regulations. Takes a strategic and tactical approach in identifying best practices and standardizing workflows/processes and developing plans of action to implement changes. Establishes and manages capital and operational budgets to achieve financial targets via effective utilization of personnel, resources and supplies. Develops and maintains a solid partnership with internal and external peers, leaders, and/or local/state/federal agencies to facilitate and collaborate on initiatives or issues resolution. Provides guidance and/or direct intervention in resolving challenging or complex situations.

Sutter Memorial Medical Center is one of the Central Valley's leading acute care hospitals and a key facility within the Sutter Health network. Located in Modesto, California, the hospital is licensed for 419 beds and serves patients throughout Stanislaus County and the surrounding region. It is designated as a Level II Trauma Center, providing advanced emergency and critical care services for complex injuries and medical emergencies.

Sutter Memorial Medical Center offers a broad range of specialized clinical services, including cardiovascular care, cancer treatment, orthopedics, women's and children's services, maternity care, neonatal intensive care, stroke care, and advanced surgical services. The organization is recognized for combining innovative medicine with a patient-centered approach, supported by multidisciplinary care teams and access to the resources of one of Northern California's largest integrated health systems.

Job Description:

EDUCATION:

• Graduate of an accredited school of nursing.
• BSN and/or MSN Preferred

CERTIFICATION & LICENSURE:

• RN-Registered Nurse of California
• BLS-Basic Life Support Healthcare Provider

DEPARTMENT REQUIRED CERTIFICATION & LICENSURE

• ACLS-Advanced Cardiac Life Support

TYPICAL EXPERIENCE:

• 8 years of recent relevant experience.
• 3-5 years of recent RN management experience.

SKILLS AND KNOWLEDGE:

• Solid understanding of operations and workflows and how the department’s process/workflow impacts other department operations.
• Demonstrates understanding of business and operational requirements.
• Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.
• Demonstrates solid clinical proficiency and knowledge to effectively plan and coordinate patient care consistent with applicable laws, standards and regulations.
• Working knowledge and thorough understanding of state/federal/local and/or accreditation standards and requirements as it relates to operations and organization, with the ability to interpret and implement applicable standards and requirements.
• Demonstrates understanding of the healthcare financial environment.
• Demonstrates ability to develop and manage a budget.
• Understands age-specific needs in providing care to the patient population served.
• Demonstrates tactical and analytical thinking and planning skills, and is able to develop plans to accomplish objectives, identify obstacles and resolve operational issues.
• Knowledge of emerging trends and how it impacts operations.
• Ability to build and establish effective working partnerships with employees, peers and/or leaders to achieve business objectives.
• Demonstrates ability to handle confidential and sensitive issues.
• Verbal and written communication, and interpersonal skills.
• Ability to handle difficult circumstances and make sound business decisions with little direction.
• Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities.
• Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.
• Demonstrates a customer service focus in all decisions and actions.
• Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences and fostering an inclusive work environment.
• Working knowledge of wage and hour laws.
• Ability to use essential software and applications associated with the role’s duties and responsibilities. (Document specific software or applications if necessary – e.g., Proficiency with Word for an Admin Asst position).
  

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Variable

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $181,896.00 to $291,033.60 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position is responsible for assisting the Pharmacist in the provision of pharmaceutical care by performing technical and clerical duties associated with the operation of the Pharmacy.

Job Description

Minimum Qualifications

Must be a minimum of 18 years of age

Education: High School diploma or GED required

Licenses/Certifications:

• Current Pharmacy Tech registration or Pharmacist intern registration with the Texas State Board of Pharmacy required. ACPE I.V Certification with completion of 40-hour course in I.V. admixture preferred.
• Pharmacy Sterile Product certification through accredited program is required if incumbent compounds sterile products.

Experience / Knowledge/ Skills:

• Three (3) years of pharmacy experience required, preferably in a hospital pharmacy; employees hired on or prior to January 28th, 2022, are grandfathered in with 2 years of experience.
• Must have knowledge of medical terminology.

Pharmacy Technician II requires proficiency and routine activity in a minimum of three (3) skills from List I or a minimum of one (1) skill from List II that's being performed as the primary role of the job

List I:

• Distribution (Unit Dose/PYXIS)
• Inventory
• Pre-Packaging
• Satellite operation (i.e. OR, Pediatrics, etc.)

List II:

• Compounding
• TPN
• Billing
• IV admixture

Principal Accountabilities

• Selects prescribed medications according to dosage and strength indicated on patient medication file or cart-fill list. Delivers medications to the patient care areas.
• Stocks and monitors drug inventory levels, ensuring adequate and up-to-date supplies.
• Inspects and maintains emergency medication trays.
• Packages and labels unit dose oral liquids/tablets and maintains pre-pack records.
• Responds to oral requests for medications from nursing personnel and other departments.
• Posts and codes patient pharmaceutical charges and credits into automated system and returns credited medication to inventory. Reviews patient billing records for accuracy.
• Prepares intravenous antimicrobials, large volume parenterals, adult and neonatal TPN solutions, epidurals and intravenous antineoplastics.
• Documents Quality Improvement activities for the I.V. Room, e.g. hood cleaning, refrigeration temperature log, aseptic technique, etc.
• Follows processes to ensure all medications are compliant to technology safety checks.
• Prepares sterile products in an accurate and aseptic manner when appropriate.
• Attends to customers as a liaison and gathers a medication history if applicable.
• Properly manage pharmaceutical waste.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

At Houston Methodist, the Practice Lead position is responsible for coordinating the daily functions and operations of the department/practice to include first-level escalation and direction of assigned support employees in the department/practice. In partnership with management, this position will ensure the department/practice is followed according to established standard operating procedures which includes ensuring all members of the team are providing unparalleled patient care and customer service in a timely, professional and safe manner. This position designs and monitors the workflow of the office/department to create the best environment for patients, providers, staff and management. In addition to performing the duties of the other office staff/representatives as needed, the Practice Lead position will provide necessary and ongoing training to staff to encourage productivity and support providers in delivering excellent patient care.

FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
• Associates degree preferred

EXPERIENCE

• Five years of health care or clerical support experience, preferably in a provider practice

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Conducts self in a professional manner at all times
• Strong analytical skills
• Demonstrates a learning attitude toward solving problems, using good reasoning and judgment in a high stress environment
• Well-developed skills using independent judgment
• Demonstrates a positive demeanor, good verbal and written communication skills, and strong multi-tasking abilities
• Ability to work with peers in a team situation
• Very strong organization skills and detail-oriented nature
• Ability to manage resources and coordinate across areas and cross-functionally
• Professional handling of exposure to confidential/sensitive information
• Proficient in computer skills for documentation
• Electronic Medical Record system proficient

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Coordinates the daily department/practice operations, partnering with management, for providers and associated extenders, including patient appointments and/or surgical scheduling, and physician scheduling as needed. Ensures staff communicate professionally and effectively with all patients and visitors to ensure they are greeted and/or assisted in a timely manner.
• Maintains office efficiency by planning and implementing changes within the office setting, including, but not limited to, organizing daily schedules and work activities and providing coverage to meet patient’s needs.
• Role models’ healthy work relationships such as mitigation of conflict, leading problem-solving and resolution efforts. Serves as preceptor, mentor, and resource to less experienced staff. Recommends initiatives to improve department scores for employee engagement.

SERVICE ESSENTIAL FUNCTIONS

• Coordinates all department/practice activities such as day-to-day operations, daily work flow, staffing, on-site provider support, as well as facilitating provider meetings with representatives, as appropriate.
• Investigates, as directed by management, to resolve and document resolution of patient complaints concerning provider care. Ensures that requests are handled in a swift manner to avoid interruption of services (such as patient flow or department/external communication). Keeps management informed of outcome.
• Assists with arranging interpretations in all languages for healthcare providers and patients as needed. Initiates improvement of department/practice scores for patient satisfaction.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Under the direction of the management, assists with designing and implementing office policies by establishing standards and procedures, measuring results against metrics and making necessary adjustments.
• Reports near misses and collaborates with the interprofessional health care team to improve patient safety, including, but not limited to reporting Patient Safety Net (PSN), assisting employees, as needed, to file Worker’s Compensation Reports, incident reports and department safety plans regarding injections, disposing of needles, disinfecting compromised areas, etc.
• Identifies and assesses issues and opportunities for improvement and implements changes following managerial review. Follows up on action items to ensure completion of assignments. Contributes towards improving department/practice quality and safety scores.

FINANCE ESSENTIAL FUNCTIONS

• Under the guidance of management, uses sound judgement and fiscal responsibility for the department/practice, including timely purchasing of supplies, inventory control and monthly account management. Attains financial objectives by maintaining an annual budget, scheduling expenditures, analyzing variances and initiating corrective changes as obligatory.
• In collaboration with the management, monitors the revenue cycle for reimbursement, adjustment and denial trends.
• Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing team incidental overtime. Utilizes time efficiently and helps other team members.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Partners with management in strategic planning for the department/practice regarding operation and growth issues.
• Identifies training opportunities for the staff and discusses improvement plans with the Operations/Practice management.
• Completes and updates the My Development Plan on an on-going basis. Ensures own career discussions occur with appropriate management.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: No
• Business professional: Yes
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

With more than 40 locations throughout the Greater Houston area, Houston Methodist Primary Care Group brings quality, compassionate care to the entire family and to the communities where our patients work and live. As part of the Houston Methodist health system — one of the nation’s leading health systems — the Primary Care Group offers efficient access to world-class specialty care and hospital services from a network comprised of the nation’s leading hospitals and health care professionals.


Houston Methodist is an Equal Opportunity Employer.

36102 Advocate Lutheran General Hospital - Emergency DepartmentFull timeYes32

Nights 7p-7a

Pay Range:

$21.85 - $32.80

Major Responsibilities:

• Assists the physicians and registered nurses in providing technical care of the patients by performing phlebotomy, transporting patients to other departments, placing patient on cardiac and vital sign monitors, performs wound care, inserts Foley catheters, and obtains lab specimens. May perform IV starts if allowed by state regulations.
• Documents information/procedures and promptly communicates observations, concerns and needs of the patient to the registered nurse.
• Processes daily patient charges and/or related procedure through the Electronic Health record (EHR).
• Collaborates with physicians to support communications required to facilitate patient care. Coordinates and facilitates all forms of communications (phone, verbal, paging, electronic, fax, and EMS system).
• Maintains a clean and safe working environment, following department safety policies and standard precautions.
• Monitors equipment and troubleshoots minor problems. Arranges repair of major malfunctions.
• Performs various patient positioning and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Nurse Aide in good standing as indicated with the State Registry in which the TM practices., or
• Emergency Medical Technician (EMT) Basic license issued through national registry or by the state in which the TM practices or
• Emergency Medical Technician (EMT) Basic Intravenous license issued through national registry or by the state in which the TM practices, or
• Emergency Medical Technician (EMT) Intermediate license issued through national registry or by the state in which the TM practices, or
• Emergency Medical Technician (EMT) Paramedic license issued through national registry or by the state in which the TM practices., or
• Completion of an accredited or approved program in Medical Assistant, and
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 1 year experience.

Knowledge, Skills & Abilities Required:

• Basic computer skills and ability to work with Electronic Health Record (EHR).
• Excellent interpersonal skills and the ability to communicate effectively with physicians, staff, patients and their families.
• Must maintain skill and recertification as required by regulation and organization.
• Ability to effectively manage time and priorities.
• High level of attention to detail.
• Certification Addendum
• Team members will maintain annual educational requirements for hospital based certifications (e.g.DNV, CARF or others).

Physical Requirements and Working Conditions:

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently during work shift.
• Must be able to:
• Lift up to 50 lbs from floor to waist.
• Lift up to 20 lbs over the head.
• Carry up to 40 lbs a reasonable distance.
• Must be able to:
• Push/pull with 30 lbs of force.
• Perform a sliding transfer of 150 lbs with a second person present.
• Will be required to use foot pedals on carts or machines.
• Will be exposed to the following hazards on a continuous basis: mechanical, electrical, chemical, radiation, and blood and body fluids.
• Will be required to wear gloves, goggles, and gowns on an as-needed basis.
• Must have functional sight and hearing.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Job Description:

Flight Nurse – Pediatric Focus (PICU/Pediatric ED Experience Preferred)

Join Our Life Flight Team | Elevate Your Nursing Career

Are you a highly skilled critical care nurse with a passion for pediatric care and a sense of adventure? Intermountain is looking for experienced RNs—especially those with PICU and/or Pediatric ED backgrounds—to join our elite medical transport team. This is more than a job; it’s a mission to deliver life-saving care in the most challenging environments.

---

What You’ll Do

As a flight nurse, you’ll provide expert-level care to neonatal, pediatric, and adult patients in dynamic, high-stakes environments—whether in the air or on the ground. You’ll work autonomously and collaboratively to assess, plan, implement, and evaluate care during interfacility transports and emergency responses.

Your responsibilities will include:

Assessment: Perform comprehensive physical, psychological, and developmental evaluations.

Planning: Develop individualized care plans using critical thinking and input from patients, families, and the care team.

Implementation: Deliver and coordinate care, administer medications, and manage resources in fast-paced, mobile settings.

Evaluation: Monitor patient outcomes and adjust care plans as needed.

Professionalism: Uphold the highest standards of nursing practice, safety, and ethics in accordance with CAMTS, CLIA, and Life Flight protocols.

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Work Environment

This role requires adaptability and resilience. You’ll operate in:

· Helicopters and fixed-wing aircraft (including unpressurized flights up to 10,000 feet)

· Ground ambulances and outdoor environments (including extreme weather and rugged terrain)

· Enclosed spaces with potential exposure to infectious diseases, noise, vibration, and dehydration risks

---

What We’re Looking For

Required Qualifications

• State-certified Nurse with no restrictions, valid in area of operation.
• Advanced Life Support (ALS), Basic Life Support (BLS), Pediatric Advanced Life Support (PALS), and trauma care.
• Neonatal Resuscitation Program (NRP) within 120 days of hire.
• Demonstrated emergency room or critical care experience.
• Must obtain CFRN certification within two years of hire.
• Advanced certification in trauma care (e.g., TNATC, ATLS, PHTLS, TNCC) within one year of hire, or earlier if required by the state of operation.
• Strong critical thinking and autonomous decision-making abilities in emergency and high-stress situations.
• Expertise in patient care delivery, safety practices, and compassionate handling of critically ill patients.
• Effective communication and teamwork with diverse healthcare professionals and patient families.
• Bachelor’s degree in nursing (BSN) from an accredited institution (degree will be verified). Registered Nurses (RNs) hired or promoted into this role must obtain their Bachelor of Science in Nursing (BSN) within four years of their hire or promotion date. If there is an existing education agreement, that agreement will take precedence.

* Bachelor of Science in Nursing (BSN) is required as of the job description's last update July 2025. Employees hired or promoted prior to this date will be held to the minimum requirements that were in place at the time of their promotion or hire.

Preferred Qualifications

• Five or more years of diverse critical care experience across various ICU specialties.
• Compact nursing license.
• Advanced certification in trauma care (e.g., TNATC, ATLS, PHTLS, TNCC).
• Experience in mentoring or training healthcare team members.
• Familiarity with advanced medical technologies and ICU-level care during transport.

Physical Requirements

• Must meet a pre-hire weight of less than 216 lbs by interview and maintain weight restrictions within policy.
• Ability to perform strenuous physical tasks, including lifting, bending, and transferring patients and equipment.
• Manual dexterity for operating complex medical equipment and performing life-saving procedures.
• Capability to work in confined spaces, high-stress environments, and extreme conditions, including noise, vibration, temperature, and altitude.
• Ability to pass annual physical health assessments and maintain stamina for long shifts, including nights, weekends, and holidays.

Location:

Intermountain Health St George Regional Hospital

Work City:

St George

Work State:

Utah

Scheduled Weekly Hours:

36

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$41.20 - $62.17

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

At Houston Methodist, the Special Procedures Technologist I position is responsible for a variety of routine special procedure exams as well as diagnostic radiology procedures to include X-ray and Fluoroscopy (to include support for OR cases) and Interventional Radiology procedures of moderate complexity utilizing digital radiography and fluoroscopy techniques. Special procedures are invasive and utilize the injection or infusion of contrast media into veins or arteries; therefore this position will assist with patient preparation before procedures and perform proper sterile techniques including assisting physicians during procedures. The Special Procedures Technologist I position delivers exceptional patient care and adheres to radiation standards and guidelines established by governing agencies to ensure optimal patient safety and customer service.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section.

EXPERIENCE

• One year experience as a Radiologic Technologist
• Experience in Interventional Radiology (IR) highly preferred

LICENSES AND CERTIFICATIONS
Required

• BLS - Basic Life Support or Instructor (AHA) - American Heart Association and
• ARRT-R - Radiologic Technologist - Radiographer (ARRT) - American Registry of Radiologic Technologist_PSV and
• CMRT - Certified Medical Radiologic Technologist - State Licensure - Texas Department of Licensing and Regulation_PSV through the Texas Medical Board

Preferred

• ACLS - Advanced Cardiac Life Support or Instructor (AHA)

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Possesses basic computer knowledge; operates multiple computer systems to include, Hospital / Radiology Information Systems and Office software to maintain patient and exam documents.
• Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers.
• Adapts to multiple ongoing priorities with minimal supervision including, organizing work flow and actively participating in problem-solving.

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.
• Uses peer-to-peer accountability towards department goals for retention and employee engagement.
• Communicates effectively with others to facilitate providing the highest quality service during every customer and patient encounter.

SERVICE ESSENTIAL FUNCTIONS

• Performs special procedure exams as well as diagnostic radiology procedures to include X-ray and Fluoroscopy (may support OR cases) and Interventional Radiology procedures. Special procedures can be invasive; therefore the technologist will assist with patient preparation before procedures and perform proper sterile techniques.
• Proactively assesses, identifies and responds to the needs of the patient for adjustment or intervention to optimize patient care, image quality and patient experience. This includes: positioning, physiology, procedure preparation, and technical factors. Modifies technical factors to achieve desired imaging results and recognizes complications and limitations associated with certain procedures.
• Provides direct assistance to physicians during diagnostic or special procedures.
• Provides accurate explanations and instructions to patients and family members at an appropriate level utilizing verbal and non-verbal skills, terminology and language.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Follows safety standards and conducts all imaging procedures accordingly. Uses ALARA (as low as reasonably achievable) to protect patients, staff and general public, and follows radiation safety standards. Maintains proper sterile techniques for procedures, regularly practices aseptic techniques, and ensures compliance with radiation safety and infection control procedures. Complies with job, department and hospital safety standards, practices and policies.
• Reports “near misses” and inputs errors promptly into appropriate hospital patient safety reporting system to improve processes and identify trends. Contributes to identification of corrective actions and improvement activities, and contributes to meeting department and hospital targets for quality and safety.
• Performs daily imaging equipment quality control (QC) ensuring all imaging equipment is in safe working order prior to use. Reports any malfunctions to management and regularly practices preventive maintenance procedures; calls for service if needed.
• Utilizes critical thinking skills to observe and proactively address patient reactions (i.e. contrast media and medications) or potential outcomes and obtains assistance, as appropriate.

FINANCE ESSENTIAL FUNCTIONS

• Provides accurate and complete documentation of patient procedures. Enters charges at the time service is delivered.
• Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Participates in department projects or shared governance activities. Assumes responsibility for growth and development by participating in in-services programs and continuing education.
• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a Technologist.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: Yes
• Business professional: No
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes




Work Shift:

1 - Day (United States of America)



Job Category:

Clinical

Houston Methodist West Hospital is committed to leading medicine in West Houston, Katy and surrounding communities by delivering the Houston Methodist standard of exceptional safety, quality, service and innovation. The growing campus offers access to the most innovative medical and surgical care available, including cardiology and cardiovascular surgery; neurology and neurosurgery; comprehensive cancer care; orthopedics and sports medicine; gastroenterology; bariatrics; childbirth center with level III NICU; emergency care; and advanced imaging.


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN II position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN II position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN II position demonstrates clinical competence when providing care, using technology, administering medications, performing procedures and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights. This position assumes leadership roles with progressive responsibility including but not limited to participating in or leading unit and shared governance initiatives, serving as charge nurse or preceptor to students or new employees, and possibly contributing to service line or hospital-wide initiatives in partnership with management.

FLSA STATUS

Non-exempt

QUALIFICATIONS

EDUCATION

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section

EXPERIENCE

• Twelve months registered nurse experience in a healthcare environment

LICENSES AND CERTIFICATIONS

Required

• RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and
• BLS - Basic Life Support or Instructor (AHA) - American Heart Association and
• ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association within 4 months and
• NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months

Preferred

• Magnet - ANCC Recognized Certification or
• NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI)

KNOWLEDGE AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations as defined in orientation checklist and annual departmental competency checklist
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components
• Ability to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their families
• Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act
• Demonstrates proficient time management skills
• Maintains level of professional contributions as defined in Clinical Career Path program guide
• Working knowledge of Microsoft products including Outlook

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Uses therapeutic communication, which includes active listening and teaching, to establish a relationship with patients, families and interprofessional health care team to collaborate on the plan of care.
• Contributes to teamwork by awareness of overall unit acuity, consistently offering assistance, and responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Seeks guidance from and offers guidance to interprofessional health care team, when appropriate, and applies feedback to improve patient outcomes.
• Implements staff education specific to patient populations and unit processes; coaches and mentors other staff and students. May include preceptorship. Uses peer-to-peer accountability towards improvement of department score for turnover/retention/employee engagement on unit-based scorecard.

SERVICE ESSENTIAL FUNCTIONS

• Follows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Conducts nursing assessments, assists with exams and treatment, and maintenance of medical records. Practices in a manner that is congruent with cultural diversity and inclusion principles.
• Develops, updates and communicates plan of care, including discharge, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient’s needs, abilities and preferences. Advocates on patient/family’s behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources.
• Provides patient teaching based on learning needs, uses appropriate resources, incorporating planning for care after discharge. Consistently evaluates the patient’s comprehension and adapts teaching methods accordingly.
• Helps drive improvement of department score for patient satisfaction on unit-based scorecard, through peer-to-peer accountability to service standards.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Follows the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document.
• Follows the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Identifies areas of practice improvements with research-based evidence to achieve core measure and patient safety outcomes, supported by accurate documentation.
• Provides and modifies care to complex patients and coordinates care with the interprofessional team based on evaluation of the patient’s condition, supported by accurate documentation. Utilizes clinical judgement, using an evidence-based analytical approach.
• Improves quality and safety scores on the unit-based scorecard, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional health care team.

FINANCE ESSENTIAL FUNCTIONS

• Displays self-motivation to independently manage time effectively, timely document care, minimize incidental overtime, and prioritize daily tasks. Provides input into the unit resource utilization including unit capital and operational budget needs.
• Contributes towards meeting department financial targets on unit-based scorecard through decreasing length of stay, optimizing efficiency and other areas according to department specifications.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Identifies and presents areas for innovation, efficiency and improvement in patient care or unit operations using evidence-based practice literature. Offers innovative solutions through evidence-based practice/performance improvement projects and shared governance activities.
• Champions new care pathways or service line implementation to improve service to the community. Identifies trends for improvement opportunities or practice changes and supports initiatives. Researches the change and presents options to shared governance and leadership.

SUPPLEMENTAL REQUIREMENTS




Work Shift:

3 - Night (United States of America)



Job Category:

Clinical

Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine.


Houston Methodist is an Equal Opportunity Employer.

We are so glad you are interested in joining Sutter Health!

Organization:

MMC-Memorial Medical Center

Position Overview:

Performs general kitchen duties including food preparation and storage, cleaning and storing dishes, utensils, pots, and performing general department sanitation. Follows clearly defined department policies and recipes to accurately prepare and serve snacks and meals to patients and visitors. Supports the functionality of the department by assisting in a variety of areas including tray line, cafeteria, dish room, host/hostess, or catering. Gains confidence and cooperation from peers and supervisors through effective communication and competent job performance. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.

Job Description:

EDUCATION:

HS Diploma or General Education Diploma (GED)

SKILLS AND KNOWLEDGE:

Basic food production and food service knowledge with ability to use various food service supplies and equipment.

Knowledge of maintaining a safe food environment including proper cleaning procedures and usage of equipment.

Must be able to read, write and speak English as well as understand and follow written and oral instructions and directions.

Must have sufficient mathematical ability to perform basic measurement and portioning activities including increasing and decreasing recipes.

Ability to meet established deadlines and multi-task in an atmosphere of frequent interruptions.

Strong customer service skills.

Ensure the privacy of each patient’s protected health information (PHI).

Job Shift:

Varied

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Limited Term (Fixed Term)

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $25.53 to $35.73 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

PAMF-Palo Alto Medical Foundation CAD

Position Overview:

Under general supervision, responsible for providing genetic counseling to all assigned clients. Oversee and participate in the counseling of patients on all genetically related matters including: risk assessment, overview of genetic testing, test results and implications, suggested follow-up and clinical trials enrollment. Works to continue to expand genetic testing and counseling services offered to patients. Responsible for maintaining professional relationships with referring clinicians, excellent patient service and educating both the community and clinical members on genetic counseling and testing updates.

**Expected to be in the office 2-3 days a week**

Job Description:

EDUCATION:

• Equivalent experience will be accepted in lieu of the required degree or diploma.
• Master's: Genetic Counseling
• Credentialing must be completed within 45 days of hire prior to billing

CERTIFICATION & LICENSURE:

• CGC-Certified Genetic Counselor

TYPICAL EXPERIENCE:

• 2 year recent relevant experience

SKILLS AND KNOWLEDGE:

• Understanding of clinical applications and standards necessary to provide comprehensive, current genetic services and counseling.
• Familiar with input and data retrieval on computer database.
• Good communication and interpersonal skills, good writing ability.
• Knowledge and experience in the area of teamwork with health professionals.

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $111,592.00 to $167,398.40 / annual salary. Genetic Counselor III Pay Range is $59.02 to $88.53 / annual salary.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Location:

Geisinger Community Medical Center (GCMC)

Shift:

Rotation (United States of America)

Scheduled Weekly Hours:

40

Worker Type:

Regular

Exemption Status:

No

Job Summary:

Responsible for maintaining safety and security for an assigned area. Maintains safety and security of patients, visitors, and employees; conducts routine patrols of assigned areas to keep property and persons free from risk; meets the qualifications to provide care for patients in the specific age range on their assigned area. Responds to emergencies, fire alarms, hazardous material incidents. Deals with conflict, confrontation, and stressful situations on a routine basis. Performs both foot patrol and vehicle patrol of facilities and grounds. Must be physically able to provide the essential services of the position.

Job Duties:

• Conducts routine patrols on foot or by car of assigned areas; enforces hospital rules of conduct; is aware of unauthorized persons, unusual physical factors, and mechanical malfunctions; reports or resolves problems, as appropriate; completes detailed written shift reports as required; may carry a watch tour clock or similar device to record the patrol of a designated area.
• Directs firefighting activities; inspects buildings for fire and safety hazards; enforces fire and safety rules; participates in fire drills and fire and safety programs for employees; works cooperatively with local fire departments.
• Directs traffic on hospital property; enforces traffic and parking regulations; assists patients, visitors, and employees with vehicle problems per policy and training.
• Provides routine escort and emergent delivery services to campus facilities.
• Participates in orientation of new employees and students in fire, safety, and security policies; trains in fire fighting techniques and use of equipment.
• Locks all doors, in designated areas, after regular business hours; unlocks doors at the start of business hours.
• Operates security technology equipment including; personal computers, CCTV systems, fire alarm system, access control systems, security alarm systems, and radios.
• Performs emergency and hazardous material response services in accordance with training, policy and equipment capabilities.
• Performs security and emergency services related to site emergency management plans.
• Trains in relation to Hospital Emergency Incident Command System job roles.
• Performs set up duties related to Emergency Operations Center.
• Investigates employee, visitor, and patient complaints; works cooperatively with local police departments and authorities.
• Completes detailed reports on incidents, thefts, losses.
• Responds to requests for assistance involving patients in the assigned locations; assists in locating patients; assists Life Flight with unloading patients and equipment, as necessary.
• Coordinates and performs prisoner escort duties consistent with protocol.
• Assists and directs patients and visitors to areas within the Medical Center; furnishes information, as requested; may provide assistance to handicapped, wheelchair, and elderly persons upon arrival and departure from the Medical Center; assures an adequate supply of wheelchairs at the hospital entrance.

Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. Additional competencies and skills outlined in any department specific orientation will be considered essential to the performance of the job related to that position. The specific statements in this profile are not intended to be all inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details:

Make a Real Impact in Healthcare—Join Our Security Team

At Geisinger, security is about more than protecting buildings—it's about protecting people. As a Security Officer I, you'll help create a safe, welcoming environment for patients, visitors, and employees so they can focus on what matters most: exceptional care and healing.

If you're dependable, service-oriented, and thrive in a role where no two days are alike, we invite you to join our team. From assisting patients and visitors to responding to safety concerns and supporting hospital operations, you'll make a meaningful difference every day.

Geisinger is proud to offer a Security Officer I a $16.24 minimum hiring rate with increased rates for experienced individuals and up to $2 shift differentials for evening, nights, and weekend shifts!

• Hours: Full time, 40 hours per week, rotation
• Required Experience: High School Diploma or GED and valid Driver's License
• Preferred Experience: One (1) year of related experience

Why Geisinger?

Geisinger cares about not only its patients and members but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. To learn more: https://jobs.geisinger.org/diversity 

Benefits of working at Geisinger:

• Full benefits (health, dental and vision) starting on day one 
• Three medical plan choices, including an expanded network for out-of-area employees and dependents  
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)  
• Company-paid life insurance, short-term disability, and long-term disability coverage  
• 401(k) plan that includes automatic Geisinger contributions  
• Generous paid time off (PTO) plan that allows you to accrue time quickly  
• Up to $5,000 in tuition reimbursement per calendar year  
• MyHealth Rewards wellness program to improve your health while earning a financial incentive  
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones  
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.  
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance  

Education:

High School Diploma or Equivalent (GED)- (Required)

Experience:

Minimum of 1 year-Related work experience (Preferred)

Certification(s) and License(s):

Valid Driver's License - Default Issuing Body

Skills:

Communication

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

At Houston Methodist, the Sterile Processing Technician position is responsible for decontamination, assembly, inspection, wrapping, and sterilization of surgical instruments and medical equipment for Surgical Services and all ancillary departments, which includes working in conjunction with the Operating Room (OR) staff to provide timely sterile products, trays, and case carts where applicable. The position maintains consistent and continuous workflow between the OR and Central Service Sterile Processing while practicing excellent customer service.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
• Formal education through a Sterile Processing program preferred

EXPERIENCE

• None

LICENSES AND CERTIFICATIONS
Required

• Sterile Processing certification: CRCST or CSPDT within 1 year

KNOWLEDGE AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Independently demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Follows Universal Precautions by wearing the appropriate protective attire while working in the Decontamination area
• Exhibits interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers
• Ability to utilize basic computer programs such as Microsoft Office and electronic instrument tracking system, if applicable
• Demonstrates proper phone etiquette when responding to inquiries made to the department
• Maintains patient and family privacy

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Communicates with staff from the interprofessional health care team concerning patient safety to improve outcomes and the safe transition of care through effective assignment and shift handoffs, using a structured format. Communication to promote both work efforts and problem resolution is clear and professional.
• Responds positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Makes contributions to the work effort as a whole and uses problem resolution effectively.
• Contributes towards improvement of department scores for employee engagement, i.e., peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Performs decontamination and assembling of basic surgical trays, individual instrumentation and equipment utilizing established count sheets. Wraps or contains items appropriately according to size and type of instrument or equipment.
• Provides timely sterile products, trays and case carts, by location, by following guidance of experienced surgical techs, in conjunction with the OR staff.
• Sterilizes instruments and surgical trays by following prescribed manufacturer instructions for use and according to institutional policies and procedures.
• Organizes workload utilizing available work time by assisting others and performing additional task as needed. Provides consistent and continuous workflow between the OR and Sterile Processing while practicing excellent customer service.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Utilizes appropriate cleaning detergents and agents by reading directions and SDS sheets.
• Utilizes all department equipment according to manufacturers’ instructions for use and department policies and protocols.
• Ensures through visual inspection that trays have completed the quality process according to AAMI standards for patient use.

FINANCE ESSENTIAL FUNCTIONS

• Self-motivated to independently manage time effectively and prioritize daily tasks, cleaning the workstation at the end of each shift, and minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members.
• Uses department resources efficiently to ensure completeness of trays, instruments and equipment according to count sheets; does not waste supplies.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Understands, applies, and demonstrates industry Sterile Processing standards, i.e., Steam, ETO and Low Temperature Hydrogen Peroxide.
• Participates in department projects and Shared Governance committee for department. Follow up on action items as necessary to ensure completion of assignments.
• Identifies own learning needs, consults with healthcare team experts, and seeks continuing education opportunities to meet those needs. Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. Completes and updates the Individual Development Plan on an ongoing basis.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: Yes
• Scrubs: Yes
• Business professional: No
• Other (department approved): No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.


Houston Methodist is an Equal Opportunity Employer.

Department:

01220 AMG McHenry - Internal Medicine

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

40 hours, M-F ranging from 645a-6p. One Saturday per month 745a-1230p

Pay Range:

$21.85 - $32.80

Job Description Summary:

Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions.

Where You Will Work:

Advocate Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.

We’re Looking For:

• High School Diploma or GED required.

• Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.

• Phlebotomy skills are preferred

What You’ll Do:

40 hours, M-F ranging from 645a-6p. One Saturday per month 745a-1230p

As a Medical Assistant, you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.

As a key member of the ambulatory care team, you will:

• Welcome patients and support their transition into care.

• Take and record vital signs, medical histories, and health screenings.

• Prepare patients for exams and assist providers during procedures.

• Administer medications and vaccines as directed.

• Perform lab-related tasks including specimen collection and point-of-care testing.

• Document care accurately in the electronic health record.

• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.

About This Location:

Our physicians at Advocate Medical Group Primary Care in McHenry, IL, provide the high-quality, personalized care you deserve. Primary care is the first point of contact in health care and our family medicine physicians are here to care for your entire family. Our address is 633 Ridgeview Dr., McHenry, IL. When you’re looking for primary care close to home, visit us in McHenry, IL.

Our team of family medicine physicians, along with our nurse practitioners, are committed to your health and wellness. We provide comprehensive preventive care, such as annual physical exams and vaccinations. We're also well trained in the diagnosis and treatment of acute illnesses and chronic diseases and can refer you to specialists if needed.

Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.

• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.

• Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.

• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.

• Maneuver foot pedals on carts or machines.

• Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.

• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.

• Must be able to respond quickly to changes in patient and/or unit conditions.

• Physical Abilities Testing may be required.

• Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader.

Ready to Take the Next Step:

Apply Now!

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Job Description:

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.

Essential Functions.

• Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
• Documents all phone calls accurately and completely in the electronic medical record (EMR).
• Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
• Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
• Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
• Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
• Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.

Skills

• Professional Etiquette
• Adaptability
• Computer Literacy
• Payment Handling
• Critical Thinking
• Confidentiality
• Collaboration
• Time Management
• Problem Solving

Minimum Qualifications

• Six months of customer service experience involving interactions with customers.
• Demonstrated basic computer skills involving word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
• Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

Preferred Qualifications

• One year of customer service experience involving interactions with customers in person and by phone.
• Billing and collections experience.
• Computer literacy in using electronic medical records (EMR) systems and other relevant software.
• High school diploma or GED preferred.
• Multilingual

Physical Requirements

• Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• Position may require standing for long periods of time, lifting supplies
• May assist patients into/out of the clinic.

Location:

River Road Clinic

Work City:

St George

Work State:

Utah

Scheduled Weekly Hours:

0

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.31 - $23.80

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

At Houston Methodist, the Scheduler position is responsible for providing consumers access to care and treatment through appointment-based availability of healthcare services at a designated facility. This position ensures quality patient surgical and/or ancillary services scheduling by acting as a liaison between patient, facility, and providers to ensure exams, tests, and procedures are scheduled timely, accurately, and appropriately. The Scheduler may also pre-register patients timely in the electronic health record (EHR) so pre-certification, authorization, and verification of insurance benefits can be obtained in a timely manner.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• Two years of experience in a medical setting or call center environment
• Medical scheduling experience preferred

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Ability to multi-task and flexibility to meet the needs of patients, physicians, and department
• Knowledge of basic registration/access functions and insurance procedures
• Ability to problem solve
• Basic understanding of medical terminology and diagnosis/procedural codes
• Ability to remain calm in stressful situations with patience and understanding
• Excellent customer service and professional communication skills
• Proficient computer skills and ability to learn and navigate multiple software programs
• Ability to handle detail work accurately and rapidly

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal departmental and organizational results.
• Serves as a liaison between patient, facility, and physicians to ensure exams, tests, and procedures are scheduled timely, accurately, and appropriately. Communicates special requests and add-ons with appropriate department team as needed.
• Communicates with departments throughout the facility when barriers to the current schedule present.

SERVICE ESSENTIAL FUNCTIONS

• Schedules patients for services accurately on the appropriate schedule. Synchronizes the appointment calendars in order to effectively schedule patients according to physician/ department availability and urgency of patient service requirements as needed. May also provide pre-registration services.
• Obtains valid and compliant orders and schedules patients based on the physician order and according to department criteria. Enters all diagnostic services, surgical services and special procedures on the schedule as applicable.
• Confirms patients’ appointments, instructs on location and directions to facility/ department, relays pre-appointment preparations, and arranges for patients to have interpreter, mobility, or other assistance as needed for the visit.
• Establishes/updates the hospital account record to include detailed patient demographic and insurance information in EHR system, selecting insurance plans and payers, and medical necessity determination.
• Responds promptly to requests by staff, patients, and physicians; reschedules and/or cancels appointments as needed. Assists with resolving EHR work queues that support scheduling.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Communicates to resolve patient access and quality service matters. Keeps open channels of communication with physician, patient, and service areas regarding action taken and outcome.
• Schedules patient appointments utilizing standard operating procedures and enters data into EHR system with a high level of thoroughness, accuracy and timeliness.
• Meets scheduling goals set by the department (e.g., abandonment rate, productivity/ activities per hour, etc.).

FINANCE ESSENTIAL FUNCTIONS

• Gathers demographic and insurance information so that the patient’s insurance may be verified, authorization obtained, and patient’s portion determined prior to the patient’s date of service.
• Organizes time effectively, minimizing incidental overtime, and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. Generates and communicates new ideas and suggestions that will improve quality or service.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: No
• Scrubs: No
• Business professional: Yes
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist Cypress Hospital, Houston Methodist's eighth hospital, opened in the first quarter of 2025 in a prime location in the heart of the rapidly growing U.S. 290 corridor. It incorporates the most advanced technology available, featuring innovations designed to enhance communication between patients, physicians, staff and families. The facility combines state-of-the-art technology with world-class clinicians, creating an unparalleled experience for patients, employees and physicians.


Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• Five years medical assistant experience with highly complex, chronic disease management or in a specialty discipline

LICENSES AND CERTIFICATIONS
Required

• Certified Medical Assistant through AAMA, NAHP, NCCT. NHA or Registered Medical Assistant or EMT and
• BLS - Basic Life Support or Instructor (AHA) - American Heart Association

Preferred

• CPT – Certified Phlebotomy Technician (ACA)

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Knowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instruments
• Skill in developing and maintaining clinical quality assurance to maintain accurate medical records
• Demonstrate a learning attitude toward solving problems, using good reasoning and judgment
• Provide safe patient-centered, compassionate and competent care
• Proficient in computer skills for documentation and work-related purposes
• Completes required continuous training and education, including department-specific requirements. Maintain current certifications
• Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public
• Ability to work with peers in a team situation
• Possess an understanding of the patient population as it relates to the clinical disease process
• Proficient in computer skills for documentation and work-related purpose
• Demonstrates advanced assessment competences appropriate for level of practice

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Role models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.
• Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.
• Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues’ though processes in order to provide optimal patient care. Provides structured feedback with examples.

SERVICE ESSENTIAL FUNCTIONS

• Provides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.
• Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient’s electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.
• Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.
• Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.
• Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Reports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.
• Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.
• Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment.

FINANCE ESSENTIAL FUNCTIONS

• Uses resources efficiently; does not waste supplies. Responsible for stocking exam rooms, taking inventory, and ordering supplies.
• Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Develops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.
• Offers innovative solutions through participation in performance improvement activities.
• Completes and updates My Development plan on an on-going basis.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: Yes
• Scrubs: Yes
• Business professional: No
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

With more than 40 locations throughout the Greater Houston area, Houston Methodist Primary Care Group brings quality, compassionate care to the entire family and to the communities where our patients work and live. As part of the Houston Methodist health system — one of the nation’s leading health systems — the Primary Care Group offers efficient access to world-class specialty care and hospital services from a network comprised of the nation’s leading hospitals and health care professionals.


Houston Methodist is an Equal Opportunity Employer.

We are so glad you are interested in joining Sutter Health!

Organization:

SMF-Sutter Med Foundation- Central

Position Overview:

Provides clinical and clerical support to providers and members of the patient care team(s) by performing a variety of back office and patient-related tasks supporting the delivery of high-quality patient care. Helps ensure smooth patient and workflow within the department and assists the patient care team in implementing the medical plan of care. Integrates education, technical competence, and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers. Performs all duties under the direction of a clinician.

Job Description:

EDUCATION:
HS Diploma: High School Diploma or General Education Diploma (GED)
Other: Graduate of a Medical Assistant program (Must present diploma within 90 days)

Completion of Medical Assistant externship (160 hours)

CERTIFICATION & LICENSURE:
BLS-Basic Life Support Healthcare Provider

TYPICAL EXPERIENCE:
1 year of recent relevant experience.

SKILLS AND KNOWLEDGE:
General knowledge of various medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competent and validated in basic Medical Assisting skills such as taking vital signs, preparing patients for exam, and administering injections.
Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines.
General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook) and electronic health record (EHR).

Ability to:
Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
Build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $29.28 to $40.99 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

SMF-Sutter Med Foundation- Central

Position Overview:

Position is for a Neuropsychologist serving adult patients and best fit would be a generalist. Referrals are primarily from Neurology department with suspected organic etiologies but include some psychiatric rule outs. Referrals include a wide range of possible etiologies (e.g. neurodegenerative disorders, TBI/concussion, strokes, multiple sclerosis, neuromuscular disorders, depression, etc.) Most work is onsite, but some telework is possible.

Will provide services that identify, quantify, and describe changes in cognition and behavior associated with central nervous system dysfunction and mental health disorders. Function as a member of a multidisciplinary team and provide assessments and treatment plans for patients in a hospital/outpatient clinic setting. Responsibilities include performing neuropsychological evaluations and communication of results to patients, family, and patient’s physicians.

Sutter Medical Foundation (SMF) is a not-for-profit organization supporting the quality medical services provided by Sutter Medical Group and Sutter North Medical Group and a clinically integrated network (Sutter Physicians Alliance, also known as SPA), which includes Sutter Independent Physicians.

Serving the counties of Amador, El Dorado, Nevada, Placer, Sacramento, Solano, Sutter, Yolo and Yuba, physicians are dedicated to delivering exceptional care and services, listening to patients’ needs and ensuring that patients play an important role in their health care.

SMF is also committed to delivering quality and convenient care to patients through numerous outpatient services including ambulatory surgery centers, diagnostic imaging, urgent care, home health, laboratories and physical therapy.

Job Description:

EDUCATION:

• Doctorate PhD or PsyD in psychology with specialization in clinical neuropsychology from an APA-accredited institution.

TYPICAL EXPERIENCE:

• 5 years recent relevant experience.

CERTIFICATION & LICENSURE:

• PSY-Psychologist of California - California Department of Consumer Affairs.

SKILLS AND KNOWLEDGE:

• Knowledge of human development, neuropsychological treatment, and treatment modalities
• Advanced knowledge of a wide variety of neuropsychological assessment measures.
• Knowledge of and adherence to American Psychological Association (APA) ethical standards.
• Knowledge of cognitive disorders listed in the current International Classification of Diseases (ICD) as well as Diagnostic and Statistical Manual of Mental Disorders (DSM).
• Familiarity and skill with a broad selection of psychometric tests and testing activities including administering, scoring, interpreting and reports results, as relevant to population.
• Knowledge of the impact of cultural and linguistic diversity on test validity and ability to adjust assessment approach depending on patient background and presenting complaint.
• Ability to work flexibly and effectively with a wide range of patients to accommodate physical disabilities, while ensuing valid test administration and interpretation.
• Excellent report writing skills with ability to communicate results succinctly.
• Comfort with use of an electronic health record (Epic)
• Ability to work cooperatively as part of a multidisciplinary treatment team Leadership and management skills.
• Pre-doctoral internship/training with experience in Neuropsychology.
• Postdoctoral training in neuropsychology.
• Support treatment teams research activities as needed.

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $142,105.60 to $213,158.40 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health!

Organization:

SMF-Sutter Med Foundation- Central

Position Overview:

Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.

Job Description:

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.

• HS Diploma or equivalent education/experience

TYPICAL EXPERIENCE:

• 1 year of recent relevant experience.

SKILLS AND KNOWLEDGE:

• Basic knowledge of insurance policies and procedures, as well as patient billing.
• Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
• Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
• Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
• General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
• Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
• Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
• Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
• Ensure the privacy of each patient’s Protected Health Information (PHI).
• Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.
   

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Friday, Monday, Thursday, Tuesday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

32

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $26.06 to $36.48 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

SCHEDULE: Monday – Friday 5AM – 1:30 PM

This position is responsible for the proper put away and storage of items received at the Memorial Hermann Consolidated Service Center (CSC). In addition, responsible for the replenishment of low unit of measure (LUM) location including carton flow racks and forward picking locations in the pallet racks. Use of material handling equipment (MHE) including reach trucks, order pickers, and pallet jacks, will be required for completing these tasks. These tasks will be accomplished using the warehouse management system (WMS) and utilizing radio frequency (RF) technology including voice command software. This position typically reports to the Order Fulfillment Manager.

Job Description

MINIMUM QUALIFICATIONS

Education: High School or GED preferred

Licenses/Certifications: Material Handling Equipment (MHE) certification preferred

Experience / Knowledge / Skills:

• One (1) year of experience in a material handling-related position, preferably in a distribution center environment
• Experience utilizing electric and/or motorized material handling equipment, preferred
• Knowledge and skills utilizing a warehouse management system preferred
• Basic analytical, organizational and prioritization skills

PRINCIPAL ACCOUNTABILITIES

• Puts away products in storage locations once received into inventory.
• Performs daily replenishment activities.
• Utilizes and maintains fork lifts, pallet jacks, reach trucks, and other electric/motorized material handling equipment.
• Follows up and resolves any receiving put away-related issues.
• Works closely with other Consolidated Service Center (CSC) team members to resolve inbound product receipt issues that may arise.
• Enforces and practices safety rules to maintain a safe working environment. 
• May be required to work overtime and/or weekends when needed.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

Job Description:

The Telemetry Technician, under the direction of the Registered Nurse (RN), is responsible for facilitating the telemetry monitoring of patients on a shift-to-shift basis.

Job Specifics:

• Benefits Eligible: No
• Shift Details: PRN coverage needed
• Department/Unit: Cardiac Neuro Intermediate Care
• Additional Details: Shift differentials given for evenings, nights and weekends

Essential Functions

• Monitor Cardiac Rhythms: Continuously observe patient cardiac rhythms and ensure accurate ECG readings are maintained.
• Interpret ECG Data: Accurately interpret and report changes in ECG rhythms to the registered nurse promptly.
• Telemetry Equipment Management: Prepare, maintain, and clean telemetry equipment, including replacing batteries and ECG leads prior to patient admission and post-discharge.
• Documentation: Accurately document ECG data, including rate, rhythm, and interval measurements, in patient records to communicate ECG history for multidisciplinary review.
• Patient Tracking: Assist in tracking patient locations during off-monitor procedures, including those requiring transport to other departments, and ensure ECG rhythm visualization upon patient return.
• Crash Cart Maintenance: Implement crash cart checks as required by the facility at the beginning of each shift to ensure availability and functionality.
• Continuity of Care: Provide comprehensive patient ECG history to incoming monitor technicians to ensure seamless care transitions.
• Training and Mentorship: Assist in training new associates by sharing knowledge and skills related to telemetry monitoring and procedures.
• Admission/Discharge Log: Maintain admission and discharge logbooks to provide a backup database and support patient care continuity as required by the facility.
• Equipment Log: Maintain equipment logbooks for portable telemetry equipment as required by the facility.

Skills

• Teamwork
• Patient Care
• Communication
• Telemetry Monitoring
• Documentations
• Patient Care Coordination
• Medical Records Management
• Computer Literacy
• Equipment Management
• Cleaning

Minimum Qualifications

• Basic Rhythm Certification, required within 90 days of hire/transfer into job as required by facility
• Must pass a basic dysrhythmia test prior to completion of orientation

Preferred Qualifications

• Previous experience in a hospital or healthcare setting
• Previous customer service experience

Physical Requirements

• Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
• Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
• Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)
• May be expected to stand in a stationary position for an extended period of time.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Intermountain Health Lutheran Hospital

Work City:

Wheat Ridge

Work State:

Colorado

Scheduled Weekly Hours:

0

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$19.29 - $23.92

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Job Description:

Schedule:PRN (as needed); Variable days Monday - Sunday with weekends.

Shifts:9:00 am - 7:30 pm

Location: Intermountain Health St. Vincent Regional Hospital, Billings, Montana

Benefits Eligible: Yes - Link to Benefit Details

Uniforms are provided

Top candidates will have retail or restaurant experience

Make a Difference Through Food | Grow Your Career | Deliver Exceptional Service

Are you passionate about customer service and creating a welcoming environment? Join our Food & Nutrition Services team as a Retail Nutrition Care Associate at St. Vincent Regional Hospital in Billings, Montana, and play an important role in the Good Day Cafe, serving caregivers, visitors, patients, and community members. Through cashiering, stocking, cleaning, and exceptional customer service, you'll help maintain a clean, welcoming café environment where guests can relax, recharge, and enjoy a great experience.

Food is more than fuel; it's comfort, healing, and connection. If you enjoy interacting with people, take pride in a clean and organized workspace, and thrive in a fast-paced environment, you'll feel right at home on our team.

St. Vincent Regional Hospital delivers compassionate, quality care to the people of Montana and Northern Wyoming, as it has for more than 125 years. In addition to 30 regional clinics, we offer a number of progressive specialty services. St. Vincent even has a special “hospital within a hospital” just for children, St. Vincent Children’s Hospital.

What does it mean to be a caregiver with Intermountain?Check out this video and learn more and discover the “Power of We.”

If you are interested in learning more about this role or about Intermountain Health,click here to schedule time with me!

Essential Functions

• Performs food preparation functions according to system standards
• Follows standardized practices relating to Nutrition Services (e.g. dining experience, maintaining required stock levels)
• Performs housekeeping functions including cleaning and sanitizing surfaces, floor care, and equipment
• Performs accurate cash/credit transactions according to system standards and independently resolves basic customer service issues.

Skills

• Active Listening
• Coordinating tasks with others
• Guest focused
• Communicates clearly
• Attention to detail

Qualifications

• Food Handler Permit or ServSafe certification is required by first day of work (required only in the states of Utah and Idaho).
• Demonstrated ability to work with modified diets (preferred)
• Demonstrated ability to provide exceptional customer service (preferred)

Physical Requirements:

• Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
• Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• Remain standing for long periods of time to perform work.
• Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals.

Location:

Intermountain Health St Vincent Regional Hospital

Work City:

Billings

Work State:

Montana

Scheduled Weekly Hours:

0

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$17.68 - $22.99

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

At Houston Methodist, the Patient Access Associate position is responsible for obtaining and entering accurate demographic and insurance information in the electronic health record (EHR) on patients presenting at the various entry points of the facility. This position performs cashiering functions, ensuring that all hospital accounts are secure, through the collection of the required co-pay, deductibles and co-insurance. This position also performs the medical necessity check, to ensure compliance with Medicare guidelines. The Patient Access Associate position employs effective communication skills, promoting excellent customer service in every interaction. This position is also required to adhere to all departments, hospital, governmental and/or any other healthcare licensing agency requirements related to the Emergency Medical Treatment and Labor Act (EMTALA) and the Health Insurance Portability and Accountability Act (HIPAA).

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• Two years of experience in a strong customer service environment
• One year of registration experience in a hospital environment preferred

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Ability to multi-task and flexibility to meet the requirements of the patients and the department
• Knowledge of basic registration/access functions and insurance procedures
• Ability to problem solve
• Ability to remain calm in stressful situations with patience and understanding
• Excellent customer service and professional communication skills
• Proficient computer skills and ability to learn and navigate multiple software programs
• Ability to handle detail work accurately and rapidly

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal departmental and organizational results.
• Communicates openly in a non-judgmental manner and in a professional demeanor during all interactions with customers and co-workers.

SERVICE ESSENTIAL FUNCTIONS

• Obtains and records accurate demographic and insurance information on patients by interviewing patients, family members and physicians. Ensures that the correct insurance plan codes are utilized for the billing process.
• Explains the consent forms, obtains signatures on the forms and responds to any questions in a professional manner.
• Contributes to departmental and hospital patient experience. Proactively seeks solutions to address patient issues and concerns. Alerts management in a timely manner to any unusual and/or difficult situations impacting the level of service.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Consistently takes the necessary steps to ensure that protected health information remains private and confidential, according to established HIPAA guidelines. Uses patient identifiers consistently to properly identify patients and the correct medical records. Refrains from issuing new medical record numbers to patients with existing accounts.
• Meets goals set by the department (e.g., registration error rate, productivity/activities per hour, etc.).

FINANCE ESSENTIAL FUNCTIONS

• Ensures that ordered services meet established medical necessity criteria when applicable.
• Collects payments based on pre-determined information. Performs insurance verification to determine patient out of pocket expenses for services. If applicable, offers payment options after the minimum required payment has been received. Fulfills monthly goals for cash collection.
• Accurately posts and receipts patient payments. Balances cash drawer on a daily basis; follows the department policy related to cash drawers and cash receipting.
• Organizes time effectively, minimizing incidental overtime and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Displays initiative to improve job functions. Demonstrates adaptability and flexibility during changing demands. Offers suggestions to streamline process for efficient patient flow.
• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
• Uniform: Yes
• Scrubs: No
• Business professional: Yes
• Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL**
**Travel specifications may vary by department**
• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No




Work Shift:

1 - Day (United States of America)



Job Category:

Non-clinical

Houston Methodist West Hospital is committed to leading medicine in West Houston, Katy and surrounding communities by delivering the Houston Methodist standard of exceptional safety, quality, service and innovation. The growing campus offers access to the most innovative medical and surgical care available, including cardiology and cardiovascular surgery; neurology and neurosurgery; comprehensive cancer care; orthopedics and sports medicine; gastroenterology; bariatrics; childbirth center with level III NICU; emergency care; and advanced imaging.


Houston Methodist is an Equal Opportunity Employer.