Monday-Friday 12:00 p.m. - 8:30 p.m. with occasional need to flex to cover staffing needs.

Pay Range:

Lead Imaging Assistant - MRI Team | Aurora St. Luke's Medical Center

Join the MRI team at Aurora St. Luke's Medical Center, where you'll work alongside a collaborative, fast paced, and highly specialized group dedicated to delivering exceptional patient care. Our leadership team is deeply committed to your professional growth and career advancement, making this an ideal opportunity to expand your expertise, develop leadership skills, and take on new challenges. Whether you're looking to grow your clinical capabilities, gain leadership experience, or build a long-term career in imaging, you'll find a supportive environment that invests in your success.

Schedule

• Monday-Friday, 12:00 p.m. - 8:30 p.m.
• Occasional flexibility required to support staffing needs and departmental coverage
• Weekend rotation may be required as needed

Key Responsibilities

• Serve as the lead contact and resource for a team of six Imaging Assistants within the MRI department
• Train, onboard, and mentor new team members, ensuring competencies and adherence to departmental standards
• Learn and perform IV starts as part of patient care responsibilities
• Coordinate workflow and staffing coverage to support efficient department operations
• Manage and order department supplies
• Support a positive, patient-focused environment while maintaining exceptional customer service
• Coordinate department workflow

Major Responsibilities:

• Acts as a resource to employees and students, which includes training/orienting, providing day-to-day work direction, and giving input on performance. Assigns, monitors, and reviews progress and accuracy of work, monitors productivity, maintains appropriate staffing levels, directs efforts and provides guidance on more complex issues.
• Assists with human resource responsibilities, which may include interviewing and selection of new employees, staff development, providing performance feedback, resolution of employee concerns, and employee morale.
• Assists in interpreting department policies and procedures, and advises and updates staff on procedural changes. Identifies performance improvement opportunities within the department and facilitates change. Monitors inventory levels, labor productivity and assist with managing department resources.
• Serves as a technical resource, role model and/or preceptor for students and staff. Facilitates clinical problem solving and collaborates with other departments across the system to provide education on managing patients after procedures and any other imaging department processes and procedures.
• Greets patients and visitors and responds to routine requests for information, reports or film loans. Promptly answers telephone, screens calls, schedules patient appointments, and takes messages. Assists patient in preparation for exam and transferring patients to and from exam rooms. Provides basic instruction to patients regarding routine procedures, i.e. changing clothes, position for exams, etc.
• Uses radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information. Organizes and prepares exam rooms and work areas, including cleaning, stocking, ordering supplies, and maintaining equipment.
• Provides radiology reports and/or radiographic images to staff, physicians, patients and/or family upon request. Files, retrieves, and releases health information records and films. Compiles film jackets/discs and completes required forms/documentation.
• Documents requested information and promptly communicates observations, concerns, and needs of the patient with physicians and other members of the health care team.
• Transports patients between departments and escorts patients, families, and visitors as needed.
• Completes routine maintenance and quality monitoring of imaging equipment using appropriate technique when cleaning, sterilizing and caring for instruments and other equipment.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 3 years of experience in clerical/administrative support and/or in providing leadership.

Knowledge, Skills & Abilities Required:

• Demonstrated leadership skills such as delegation, team building and decision making.
• Excellent communication and interpersonal skills; ability to effectively communicate with a variety of patients, staff and physicians.
• Excellent customer service and organizational skills.
• Intermediate computer skills including experience in using computer applications/systems and electronic mail.
• Must be able to follow directions and work well both independently and with technologists, physicians, and patients.
• Demonstrated project coordination skills.
• Ability to work in a fast paced environment with a strong attention to detail and accuracy.
• Maintains confidentiality at all times.

Physical Requirements and Working Conditions:

• Must sit, stand, walk, lift, squat, bend, twist and reach above the shoulders throughout the workday.
• Must be able to:
• lift up to 50 lbs. from floor to waist.
• lift up to 20 lbs. over the head.
• carry up to 40 lbs. a reasonable distance.
• Must be able to:
• push/pull with 30 lbs. of force.
• perform a sliding transfer of 150 lbs. with a second person present.
• Must have functional speech, vision, hearing, and touch with the ability to use fine hand manipulation skills for procedures or other functions.
• May be exposed to the following hazards on a frequent basis: mechanical, radiation, and electrical as well as blood and body fluids; therefore, protective clothing must be worn as necessary.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Full time first shift (30 hour per week)

Pay Range:

Major Responsibilities:

• Reviews work queues to identify unscheduled ordered services and connects with the patient to schedule the appropriate service.
• Schedules appointments including complex specialty appointments and adheres to appropriate protocols. Communicates to the patient all pre and post appointment instructions (i.e., medication guidelines, food/beverage consumption guidelines, check in procedures, directions to facilities, etc.). Schedules the ordered medical service accurately and links order to appointment.
• Responsible for providing provider referrals to patients based on the ordered medical service and patient’s preferences.
• Responsible for documenting all contact attempts to schedule the ordered medical service in the patient’s electronic health record and adhering to department workflows and procedures for contact attempts. Responsible for notifying the ordering provider through telephone encounter in electronic health record when an ordered medical service is removed according to the department’s assigned removal reasons.
• Provides the highest level of patient service by problem solving, documenting patient concerns, and identifying appropriate follow-up for patients. Educates patients regarding referral and authorization requirements, payer coverage, eligibility guidelines, and insurance related changes or trends.
• Performs registration responsibilities to ensure accurate patient information and confirms patient payer information.
• Maintains knowledge of the following and the associated reference material; Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization and current accepted insurance plans.
• May obtain demographic and insurance information. May ensure insurance and patient information obtained is complete and accurate and update information if necessary. May update financial information and other data when changes or additions occur, and may communicate to patients as appropriate.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 1 year of experience in a medical group with focused experience in the coordination of patient care including scheduling of specialty services and comprehensive understanding of medical terminology.

Knowledge, Skills & Abilities Required:

• Knowledge of clinical processes and procedures, including a good working knowledge of medical terminology and medical chart documentation.
• Knowledge of patient focused software systems, (i.e. EPIC & Interactive Intelligence (I3)). Ability to efficiently enter/update database records and read/comprehend patient records.
• Excellent communication skills and the ability to communicate professionally and effectively with patients, peers, and caregivers across the organization.
• Demonstrated ability to work independently and be self-directed.
• Proficiency in Microsoft Office.
• Ability to manage multiple tasks.
• Excellent customer service skills.

Physical Requirements and Working Conditions:

• Exposed to a normal office environment.
• May require some travel, so there will be exposure to weather and road conditions.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

1st shift hours (0700-1500) with rotating weekends. This position will be in a parking structure or booth.

Pay Range:

• Conducts regular interior and exterior patrols to ensure the safety and security of the property. Inspects exit doors, offices, storerooms, and departments for security and the absence of fire or other hazards. Monitors and reports suspicious activity on hospital property and surrounding area.
• May be assigned to a stationary post location within the facility to offer a visible deterrent in a designated area for visitor control.
• Assists patients and visitors by providing information and directions in the facility.
• Performs routine lost and found pick-ups as needed.
• Performs foot patrol of various parking lots ensuring adherence to parking policy. May assist in the coordination and monitoring of Contracted Security, specific to parking.
• Facilitates the issuance of police citations and/or towing services as needed. Issues necessary parking violations notices as required. Maintains database of violations on a 12-month sliding scale.
• Ensures traffic control, monitors conduct of visitors on premises and reports safety hazards and security vulnerabilities to LPS Sergeant.
• In extreme cases of need, the security aide may be required to perform a medical standby in cases that do not rise to the level of needing a security officer.

• A valid drivers license issued by the Division of Motor Vehicles.

• High School Graduate.

• Typically requires 1 year of experience in public contact.

• Basic computer skills.
• Strong organizational skills.
• Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealing with employees, visitors and patients.
• Demonstrated ability to communicate clearly in verbal and written form.
• Ability to work a flexible schedule including off-shifts, weekends, and holidays, as needed.

• Ability to walk and stand 90% of the shift.
• Ability to withstand exposure to seasonal climate and appropriately dress for conditions.
• Must have functional use of speech, vision, and hearing along with the manual dexterity to write parking citations, take notes, etc., while standing or walking.
• Potential for exposure to vehicle fumes on occasion.
• Operates all equipment necessary to perform the job.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

• Must currently be enrolled in, or have plans to enroll soon in, a nursing program (ADN or BSN)
• 16-24 hours per week (2-3 shifts)
• some 1st shift hours will be required during onboarding & orientation
• 8 or 12-hour shifts, depending on department scheduling protocol
• Typically 2nd or 3rd shift
• Weekend & Holiday rotation will be required

Pay Range:

Major Responsibilities:

• Assists RN with daily care of patients including bathing, oral hygiene, feeding, activity orders and ambulation which may include use of therapeutic assistive devices, proper positioning, range of motion and special transferring as indicated.
• Measures and documents blood pressures, TPRs (Temperature, Pulse, Respiration), I & O (Intake and Output), daily weights, and other patient data as requested. Documents accurately in Electronic Medical Record (EMR).
• Performs purposeful rounding under direction of RN and promptly communicates observations, concerns, and needs of patient/family to RN. Documents appropriately.
• Participates in admission, transfer and discharge process under supervision of RN including room set up, orientation to room, removing linen, and proper management of patient belongings. Ensures patient call light is always in reach of patient and answers call-lights promptly.
• Collects urine, stool, and sputum specimens and performs point-of-care testing as indicated using approved process for accurate specimen labeling and identification. Maintains competency as required.
• Completes various errands as directed including pick-up and delivery of trays, charts, specimens, and reports. Maintains and orders stock for nursing area. Cleans equipment and work areas.
• Performs various patient positioning and transporting duties which require lifting and pushing/pulling while utilizing proper technique and assistive devices. Performs tasks related to nutritional needs of patient under direction of RN to include diet review, tray set up/removal, proper positioning and diet selection.
• Performs tasks related to maintaining skin integrity to include proper repositioning and skin care. Ensures special patient supplies and appliances are provided and maintained such as TED hose and sequential compression devices.
• Under the direction of RN and as determined by site/unit requirements, may be required to remove IVs, provide post mortem care, and bladder scans.
• Practices within policies and procedures of infection prevention by demonstrating hand hygiene and knowledge of sterile and aseptic procedures, proper disposal of contaminated materials and utilizing proper attire when in direct contact with patients in isolation.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Requirements:

• High School Graduate or equivalent
• Must currently be enrolled in, or have plans to enroll soon in, a nursing program (ADN or BSN)
• Nurse Aide in good standing as indicated with the WI State Registry (TMU)
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.