Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Exempt

Hiring Range:

$96,220.80 - $173,180.80

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Holidays - One Major Summer Holiday, Holidays - One Major Winter Holiday, Monday through Friday, Weekends - Every Fourth Weekend

Scheduled Hours:

7:30 am-4 pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10010 - 3800 Pharmacy

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The clinical pharmacist provides comprehensive medication management services that integrate clinical services, order management, patient/staff education and research. Clinical pharmacists are responsible for improving the patient’s experience, safety, and achieving positive clinical and financial outcomes. This position is responsible to an immediate supervisor/manager.

Major Responsibilities: 

The following key performance areas (Clinical, Operations/Distribution, Financial, Safety and Regulatory, Research and Education) are performed by the clinical pharmacist:

Clinical Performance:
Provides medication management services in a collaborative manner that consist of the following:

• Review patient medication history, educate patients on drug therapy, establish desired outcomes, develop/modify therapeutic plans, determine alternatives for achieving outcomes, develop drug monitoring plans, monitor patient outcomes, document medication related issues in electronic health record, interpret laboratory data, review patient medication profiles, monitor pharmacokinetics of drug therapy, monitoring for potential adverse drug – drug, drug-lab, drug-disease state, and drug - food interactions.
• Maintains and updates a patient profile with demographics (e.g. height and weight), diagnosis, allergies, and current medications.
• Monitors drug therapy to evaluate appropriateness of use, dose, dosage form, regimen, route, therapeutic duplication, and drug interaction.
• Provides drug information to health care professionals and to patients.
• Documents clinical interventions.
• Counsels patients on discharge medications as appropriate.
• Performs clinical review and verification of medication orders.
• Performs medication order entry when needed.
• Discusses medication order clarifications with the prescriber, documents interventions, and communicates medication order changes as needed.
• Facilitates medication discharge planning and smooth transition to alternate sites of care and access to an ambulatory pharmacy.
  

Operations/Distribution Performance

• Ensures the timely and accurate dispensing of medications from the pharmacy area.
• Ensures proper technique and accurate preparation of all pharmaceutical products, including oral, non-sterile and sterile compounding, chemotherapeutic, hazardous, and investigational agents.
• Responsible for the accurate filling and dispensing of medications from the pharmacy area.
• Cross-covers in a variety of practice areas within the pharmacy as requested by supervisor.
• Ensures regulatory compliance of controlled substance distribution and monitoring.
• Supervise work of pharmacy technicians.
• Provide feedback to maintain and optimize pharmacy technology.

Financial Performance

• Promotes the use of formulary drugs by converting non-formulary orders to formulary drugs when possible according to P&T protocol.  Coordinates procurement of non-formulary drugs when necessary.
• Conducts targeted drug program and drug usage evaluations as needed and reports results to Department Managers/ Pharmacy and Therapeutics Committee.
• Identifies and acts upon cost avoidance in drug therapy by promoting cost effective regimens, drugs, and by reducing waste.
• Facilitates cost saving programs such as IV to PO and therapeutic substitution.
• Manages medication inventory, expiring products, and recalls.

Safety and Regulatory Performance

• Detects, monitors, documents, and reports adverse drug reactions and medication errors.
• Utilizes drug use reports to identify adverse drug events. 
• Participates in Joint Commission and other accreditation and regulatory activities such as National Patient Safety Goals and Department of Pharmacy Quality Improvement Plan.

Research and Education Performance

• Precepts Intermediate Pharmacy Practice Experience (IPPE) rotation students, and Advanced Pharmacy Practice Experience (APPE) rotation students, and pharmacy residents consistent with academic credentials and clinical experience.
• Participates in continuing education programs, meetings, training programs and related activities.
• Prepares educational materials and participates in information sharing activities for the health care community and general public.

Position Qualifications:

License/Certification/Education:
Required:

• Doctor of Pharmacy (Pharm.D) degree; OR Bachelor of Science in Pharmacy (BSPharm) degree with 3 years hospital experience.    
• Licensure with the Massachusetts Board of Registration in Pharmacy.

Preferred:

• ASHP Accredited Residency in Pharmacy Practice (PGY1) is recommended.
• Pharm.D. degree with minimum of 1 year of hospital experience

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$19.74 - $26.96

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Holidays - Every Other Holiday, Weekends - Every Other Weekend

Scheduled Hours:

3PM - 11:30PM

Shift:

2 - Evening Shift, 8 Hours (United States of America)

Hours:

24

Cost Center:

99940 - 5490 Registration Services Univ

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Under the general direction of the Registration Services Supervisor, Manager, and/or Director, performs a variety of complex duties for the registration of patients.

II.    Major Responsibilities:

1.    Accurately obtains and enters demographic, insurance and other related patient information into the computer-based patient registration/scheduling system.  Ensures all patient and/or witness signatures are collected on appropriate paperwork such as HIPAA, Consent to Treat, etc.
2.    Obtains and verifies patient insurance coverage and follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. Follows up to correct discrepancies as required.  
3.    Obtains and verifies workman’s compensation and automobile coverage when required
4.    Schedules and/or arrives Radiology, Lab and basic ancillary service appointments. 
5.    Arrives and completes Emergency Department and Labor & Delivery demographic and insurance collection
6.    Coordinates the provision of multiple services to patients.
7.    Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
8.    Performs Surgical Day admissions
9.    Performs bed control, transfers, discharges and admissions tasks
10.    Provides patient with standard information regarding their personal preparation for scheduled procedures and services.  
11.    Assesses patients’ financial needs and directs accordingly to financial counseling and refers to appropriate person or area.
12.    Provides a variety of related clerical duties, such as retrieving medical and other records, faxing, collating, typing, transcribing, taking and relaying messages, transcribe paper orders when applicable, mailing packets, etc.
13.    Maintains accurate and timely records, logs, files and related information as required.
14.    Completes online death certificate registry. 
15.    Receive and secure patient valuables.
16.    Monitors and maintains Patient Access and Revenue Cycle Work queues to ensure accurate and timely billing.
Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures and objectives.
2.    Attends variety of meetings, conferences, seminars, and on-going training as required or directed.
3.    Demonstrates use of Lean Methodology and Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements including use of PPE as required by policy.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6.    Performs other similar and related duties as required or directed.

All Responsibilities are essential job functions unless otherwise noted.

III.    Position Qualifications:
License/Certification/Education:

Required:
1.    High School Diploma.
Preferred:
1.    Associate Degree or certificate in Healthcare related field. 

Experience/Skills:

Required:
1.    Proficient data-entry skills with attention to detail.
1.    Must have computer skills that include use of Windows and the ability to navigate.
2.    Customer service skills both verbal and written; with a variety of internal and external customers.
3.    Ability to work in a high volume, team-oriented environment.
4.    English speaking, reading and writing skills.
Preferred:
1.    1-2 years of data entry and/or customer service experience 
2.    Experience in hospital admissions, insurance, billing, scheduling or telephone customer service.
3.    Previous insurance verification experience.
4.    Bilingual speaking, reading, and writing skills.
5.    Demonstrated knowledge of medical terminology.

Unless certification is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
Department-specific competencies, including age-specific competencies, and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with the position incumbents.

IV.    Physical Demands and Environmental Conditions:
Work is considered moderate.  Position requires work indoors hospital outpatient and Emergency Department environment.
Holiday and/or weekend shift work, as well as after-hours coverage as required.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$19.74 - $26.96

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Holidays - Every Other Holiday, Weekends - Every Other Weekend

Scheduled Hours:

3PM - 11:30PM

Shift:

2 - Evening Shift, 8 Hours (United States of America)

Hours:

32

Cost Center:

99940 - 5490 Registration Services Univ

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Under the general direction of the Registration Services Supervisor, Manager, and/or Director, performs a variety of complex duties for the registration of patients.

II.    Major Responsibilities:

1.    Accurately obtains and enters demographic, insurance and other related patient information into the computer-based patient registration/scheduling system.  Ensures all patient and/or witness signatures are collected on appropriate paperwork such as HIPAA, Consent to Treat, etc.
2.    Obtains and verifies patient insurance coverage and follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. Follows up to correct discrepancies as required.  
3.    Obtains and verifies workman’s compensation and automobile coverage when required
4.    Schedules and/or arrives Radiology, Lab and basic ancillary service appointments. 
5.    Arrives and completes Emergency Department and Labor & Delivery demographic and insurance collection
6.    Coordinates the provision of multiple services to patients.
7.    Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
8.    Performs Surgical Day admissions
9.    Performs bed control, transfers, discharges and admissions tasks
10.    Provides patient with standard information regarding their personal preparation for scheduled procedures and services.  
11.    Assesses patients’ financial needs and directs accordingly to financial counseling and refers to appropriate person or area.
12.    Provides a variety of related clerical duties, such as retrieving medical and other records, faxing, collating, typing, transcribing, taking and relaying messages, transcribe paper orders when applicable, mailing packets, etc.
13.    Maintains accurate and timely records, logs, files and related information as required.
14.    Completes online death certificate registry. 
15.    Receive and secure patient valuables.
16.    Monitors and maintains Patient Access and Revenue Cycle Work queues to ensure accurate and timely billing.
Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures and objectives.
2.    Attends variety of meetings, conferences, seminars, and on-going training as required or directed.
3.    Demonstrates use of Lean Methodology and Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements including use of PPE as required by policy.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6.    Performs other similar and related duties as required or directed.

All Responsibilities are essential job functions unless otherwise noted.

III.    Position Qualifications:
License/Certification/Education:

Required:
1.    High School Diploma.
Preferred:
1.    Associate Degree or certificate in Healthcare related field. 

Experience/Skills:

Required:
1.    Proficient data-entry skills with attention to detail.
1.    Must have computer skills that include use of Windows and the ability to navigate.
2.    Customer service skills both verbal and written; with a variety of internal and external customers.
3.    Ability to work in a high volume, team-oriented environment.
4.    English speaking, reading and writing skills.
Preferred:
1.    1-2 years of data entry and/or customer service experience 
2.    Experience in hospital admissions, insurance, billing, scheduling or telephone customer service.
3.    Previous insurance verification experience.
4.    Bilingual speaking, reading, and writing skills.
5.    Demonstrated knowledge of medical terminology.

Unless certification is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
Department-specific competencies, including age-specific competencies, and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with the position incumbents.

IV.    Physical Demands and Environmental Conditions:
Work is considered moderate.  Position requires work indoors hospital outpatient and Emergency Department environment.
Holiday and/or weekend shift work, as well as after-hours coverage as required.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$19.74 - $26.96

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Holidays - Every Other Holiday, Weekends - Every Other Weekend

Scheduled Hours:

11PM - 7:30AM

Shift:

3 - Night Shift, 8 Hours (United States of America)

Hours:

24

Cost Center:

99940 - 5490 Registration Services Univ

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Under the general direction of the Registration Services Supervisor, Manager, and/or Director, performs a variety of complex duties for the registration of patients.

II.    Major Responsibilities:

1.    Accurately obtains and enters demographic, insurance and other related patient information into the computer-based patient registration/scheduling system.  Ensures all patient and/or witness signatures are collected on appropriate paperwork such as HIPAA, Consent to Treat, etc.
2.    Obtains and verifies patient insurance coverage and follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. Follows up to correct discrepancies as required.  
3.    Obtains and verifies workman’s compensation and automobile coverage when required
4.    Schedules and/or arrives Radiology, Lab and basic ancillary service appointments. 
5.    Arrives and completes Emergency Department and Labor & Delivery demographic and insurance collection
6.    Coordinates the provision of multiple services to patients.
7.    Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
8.    Performs Surgical Day admissions
9.    Performs bed control, transfers, discharges and admissions tasks
10.    Provides patient with standard information regarding their personal preparation for scheduled procedures and services.  
11.    Assesses patients’ financial needs and directs accordingly to financial counseling and refers to appropriate person or area.
12.    Provides a variety of related clerical duties, such as retrieving medical and other records, faxing, collating, typing, transcribing, taking and relaying messages, transcribe paper orders when applicable, mailing packets, etc.
13.    Maintains accurate and timely records, logs, files and related information as required.
14.    Completes online death certificate registry. 
15.    Receive and secure patient valuables.
16.    Monitors and maintains Patient Access and Revenue Cycle Work queues to ensure accurate and timely billing.
Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures and objectives.
2.    Attends variety of meetings, conferences, seminars, and on-going training as required or directed.
3.    Demonstrates use of Lean Methodology and Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements including use of PPE as required by policy.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6.    Performs other similar and related duties as required or directed.

All Responsibilities are essential job functions unless otherwise noted.

III.    Position Qualifications:
License/Certification/Education:

Required:
1.    High School Diploma.
Preferred:
1.    Associate Degree or certificate in Healthcare related field. 

Experience/Skills:

Required:
1.    Proficient data-entry skills with attention to detail.
1.    Must have computer skills that include use of Windows and the ability to navigate.
2.    Customer service skills both verbal and written; with a variety of internal and external customers.
3.    Ability to work in a high volume, team-oriented environment.
4.    English speaking, reading and writing skills.
Preferred:
1.    1-2 years of data entry and/or customer service experience 
2.    Experience in hospital admissions, insurance, billing, scheduling or telephone customer service.
3.    Previous insurance verification experience.
4.    Bilingual speaking, reading, and writing skills.
5.    Demonstrated knowledge of medical terminology.

Unless certification is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
Department-specific competencies, including age-specific competencies, and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with the position incumbents.

IV.    Physical Demands and Environmental Conditions:
Work is considered moderate.  Position requires work indoors hospital outpatient and Emergency Department environment.
Holiday and/or weekend shift work, as well as after-hours coverage as required.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Employment Type:

Full time

Shift:

Day Shift

Description:

Dosimetrist

Location: Trinity Health Oakland

Full-time, Day shift

Total Rewards and Benefits:

• Competitive compensation, DAILYPAY www.dailypay.com  
• Benefits effective Day One! No waiting periods. 
• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability 
• Retirement savings plan with employer match and contributions 
• Colleague Referral Program to earn cash and prizes 
• Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country 
• Tuition Reimbursement 
• Free parking in proximity to your workplace

Trinity Health offers a comprehensive benefit package offering healthcare plans accessing the Trinity Health and Blue Cross Blue Shield of Michigan (BCBSM) network of hospitals and providers. Each plan option offers the flexibility to choose from two tiers with Tier 1 Trinity Health network providers providing the lowest out of pocket costs and Tier 2 select BCBSM providers.

Trinty Health Southeast Michigan is expanding! We are seeking a full-time radiation oncology dosimetrist to join our team of seven (7) medical physicists and seven (7) dosimetrists that provide coverage for six (6) facilities across the greater Southeast Michigan area, with primary coverage for this position being at our new Pontiac / Oakland, MI location. This position requires an on-site presence with flexibility available for remote work.

We are an integrated system using ARIA, Eclipse, and Varian accelerators. In addition to this, we have an active CyberKnife and HDR program at our Ann Arbor campus. Our Oakland facility has a new Varian linear accelerator with real time tracking, a new 4D CT simulator, brachytherapy, and much more. We also support the education of radiation therapy students at our locations.

Education, Licensure, and Experience:

• Requires bachelor's degree with specific course work in radiation therapy and dosimetry, or equivalent combination of education and experience.
• Certified Medical Dosimetrist preferred.
• At least five years' of work experience in a progressive radiation oncology facility is preferred. 

Essential Duties and Responsibilities:

• Behaves in accordance with the Mission, Vision and Values of Trinity Health System.
• Duties are typical of Medical Dosimetrists working in a multi-center facility utilizing linear accelerators and state of the art software, hardware, and planning techniques.

Click Here to learn more about the benefits, culture, and career development opportunities available to you at Trinity Health Michigan.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Reporting to the Radiology Authorization Supervisor, the Radiology Authorization Specialist is responsible for independently managing all work related to medical necessity-based authorizations for all diagnostic imaging services ordered by Dana-Farber Cancer Institute (DFCI) providers.

Working in a fast-paced, high-volume, dynamic environment, the Radiology Authorization Specialist will demonstrate strong understanding of payer coverage policies, applying appropriate payer guidelines to all aspects of radiology prior authorization work. The Specialist will leverage their strong understanding of medical terminology and physiology to retrieve the appropriate clinical documents (e.g., progress notes, lab values, scan results) from within the electronic medical record (EMR). The Radiology Authorization Specialist will create thorough, concise prior authorization requests to all payers.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

PRIMARY DUTIES AND RESPONSIBILITIES:

With direct supervision, the Radiology Authorization Specialist:

• Reviews and monitors all radiology authorization work queues and independently identifies and prioritizes imaging procedures with the greatest financial reimbursement risk.
• Reprioritizes work to respond to clinically urgent diagnostic imaging procedures and produces high quality work under pressure.
• Verifies insurance eligibility and benefits, utilizing automated eligibility systems, payer portals, or telephone communication.
• Prepares and completes payer-specific prior authorization requests, interprets medical policy criteria, and applies appropriate guidelines to prior authorization requests.
• Reviews and comprehends patient progress notes, lab reports, infusion summaries, imaging reports, and plan of care. Identifies appropriate medical documentation to satisfy payer medical policy criteria.
• Responds to health plan-reviewed prior authorization requests that do not meet initial policy criteria. Works with the health plan to resolve issues and/or coordinates appropriate provider-to-health plan interventions (e.g., peer-to-peer discussions, letters of medical necessity, provider-initiated appeals, etc.).
• Follows-up with patients in the case of denied coverage of a radiology exam. Provides superior customer service to all patients, works through patient-raised issues, and recommends appropriate solutions.
• Completes appropriate post-claim denial follow-up to overturn radiology-related prior authorization claim denials.
• Performs other duties and projects as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Good understanding of medical terminology and physiology.
• Knowledge of third-party payer rules and regulations. 
• Knowledge of the prior authorization process.
• Analytical and problem-solving skills.
• Understanding and ability to work in various computing/information systems and Microsoft Office product suite.
• Ability to function independently and prioritize work within established policies. 
• Ability to work with sensitive patient information and maintain confidentiality.
• Ability to work closely and effectively with colleagues across the organization including clinical staff.
• Ability to use good judgment, tact, and sensitivity.
• Ability to function in a fast paced, highly demanding environment.

MINIMUM JOB QUALIFICATIONS:

Minimum Education:

High school diploma or GED required; associate or bachelor’s degree preferred.

Minimum Experience:

0 years required; 1 year of relevant work experience in a hospital or ambulatory setting, hospital/physician office work, prior authorization, financial counseling, or billing experience preferred.

Certification/Licensure/Registration:

None

SUPERVISORY RESPONSIBILITIES:     None

PATIENT CONTACT:     Yes

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$44,300.00 - $47,900.00

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Exempt

Hiring Range:

$56,243.20 - $101,254.40

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

Depending on Clinic Operations

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10010 - 2733 Urology

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

This position reports to the Manager, Ambulatory Operations or designated management and is responsible for supervising employees and activities for the efficient administration of the clinic. The supervisor oversees the day-to-day operations of the resources including but not limited to, patient registration, scheduling, clinic flow, charge capture, and referring physician relations. The supervisor ensures and performs administrative support services for a physician leader, manager or similar position.

I. Major Responsibilities:

1.  Assures the efficient daily operations of the clinic, including appropriate staffing, appropriate use of supplies, workflow and productivity.
2.  Ensures efficient patient registration and the scheduling of medical procedures for both inpatients and outpatients.  Coordinates with hospital admitting, the O.R., diagnostic & therapeutic areas, pre-surgical evaluation, and other patient care areas as necessary.
3.  Monitors the scheduling process to ensure highest quality customer service.  Participates in interdepartmental multidisciplinary performance improvement initiatives to improve the scheduling process.  Develops and recommends improvements in systems, schedules and procedures.  Demonstrates the use of quality improvement in daily operations.
4.  Maximizes utilization of session time by manipulating daily schedules to achieve the greatest potential for patient volume.  
5.  Monitors workflow and productivity to evaluate office performance.  Takes corrective action to ensure the efficient and effective workflow.
6.  Assesses patient flow as well as develops and maintains systems and processes to assure efficient flow.
7.  Ensures that appropriate patient information is gathered at the point of registration, and updated as appropriate, and physician ‘s schedules are accurately incorporated.  Monitors the registration process to ensure high quality customer service.
8.  Monitors phone service level to ensure high quality customer service.
9.  Oversees the collection of patient co-payments.
10. Oversees and monitors the weekly departmental payroll in Kronos as assigned.
11. Ensures adequate inventory of office supplies and the basic maintenance of office equipment. Re-orders and coordinates with purchasing, vendors, as required.  Coordinates efforts for basic facilities maintenance activities as needed.
12. Maintains effective liaison with clinic management.  As required, works collaboratively with a variety of staff and management in various departments and functions such as patient accounts, registration, health information management, information services, human resources, radiology etc. to address issues.  Works with the leadership team to identify and coordinate the resolution of a variety of administrative issues.
13. Creates a team focused environment by coordinating clerical and clinical staff to ensure quality patient care.  Conducts employee meetings as needed.  
14. Ensures the efficient greeting of patients and visitors. Fosters quality customer service. 
15. Ensures efficient processes to support billing, on-site charge entry processes, the collection of co-payments from patients and daily cash deposit etc.  Ensure electronic encounter forms are processed per policy.
16. Ensures the efficient set-up, maintenance, filing and retrieval of medical records.  Sets up and maintains extremely sensitive confidential information.
17. May act as a liaison with building management to assure productive work environment including office cleaning, security, safety, and parking.  Resolves patient complaints as required.

Standard Supervisor Level Responsibilities:

1.  Supervises assigned personnel including performance evaluations, scheduling, orientation, and training.  Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions.  Resolves grievances and other personnel problems within position responsibilities.
2.  Coordinates the assignment of tasks and helps resolve technical and operational problems. Evaluates the impact of solutions to ensure goals are achieved.
3.  Provides effective direction, guidance, and leadership over the staff for effective teamwork and motivation and fosters the effective integration of efforts with system-wide initiatives.
4.  Encourages and supports diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients and visitors.
5.  Integrates diversity into departmental objectives, such as hiring, promotions, training, vendor selections, etc.
6.  Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
7.  Ensures compliance with regulatory agencies such as Joint Commission, DPH, etc.  Develops and maintains procedures necessary to meet regulatory requirements.
8.  Ensures that department complies with hospital established policies, quality assurance programs, safety, and infection control policies and procedures.
9.  Ensures adequate equipment and supplies for department.
10. Develops and maintains established departmental policies, procedures, and objectives.
11. Ensures compliance to all health and safety regulations and requirements.
12. Performs similar or related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:
1. Associates Degree in related field or equivalent experience.

Experience/Skill:

Required:
1. Three (3) or more years of medical administrative office experience
2. Demonstrated Leadership experience.
3. Must have excellent oral and written communication skills, as well as excellent interpersonal skills to effectively communicate with all levels of management, patients, and staff. 
4. Must have excellent organizational and analytical/problem-solving skills and the ability to work independently. 
5. Must have the ability to coordinate and organize multiple functions and activities.  
6. Must be proficient in relevant computer software. 

Preferred:
1. Previous supervisory or lead experience.   

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies, including age-specific competencies and their measurements, will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a normal office environment.

Experience with Check In/Out, Scheduling Patients, OR Booking, Insurance Auth and referrals management.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$21.19 - $38.13

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday, Weekends (Saturday and Sunday)

Scheduled Hours:

Per Diem, as needed

Shift:

4 - Mixed Shift, 8 Hours (United States of America)

Hours:

0

Cost Center:

10020 - 3804 Outpatient Infusion Cen Pharm

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direct supervision of a supervisor/manager/pharmacist performs medication related tasks such as packaging, preparation of all forms of medications, record keeping, and all aspects of drug distribution. Assists in the transportation and handling of chemotherapy and controlled substances.

Major Responsibilities:

• Processes and releases orders using pharmacy dispense queue.
• Oncology order set up through gathering drug, diluent, base solution, tubing, filters, labels, as well as anything else required for compounding.
• Delivers patient medications to patient’s rooms and medication room areas.
• Maintains inventory, reorders, restocks, and monitors expiration dates of all medications in the pharmacy as well as floor stock medication provided via Pyxis.
  5. Familiar with pharmacy technology and equipment. Capable of troubleshooting technical problems.
• Prepares and packages all forms of medications. 
• Maintains required documentation in accordance with regulatory and hospital requirements and maintains respect for patient confidentiality.
• Generates necessary pharmacy reports.
• Conducts medication room inspections in assigned patient care area in accordance with regulatory requirements.
• Assembles drugs in an accurate and efficient manner.
• Repackages bulk drugs and supplies into units of use containers.
• Maintains a clean work area and assists in quality indicator monitoring.
• Assists with yearly inventory in assigned areas.
• Participates in identifying problems or areas for improvement and assists supervisor with problem solving projects and improving operations.
• Participates in Continuous Quality Improvement activities and/or teams.
• Prepares intravenous (IV) drugs using aseptic technique in compounding cytotoxic chemotherapy, targeted monoclonal antibodies, immunotherapy, oncolytic viruses and other IV drugs.
• Cleans IV room floors and surfaces according to institutional policy.
   

Position Qualifications:

License/Certification/Education:
Required:

• High school diploma or equivalent.  
• Current license with the Massachusetts Board of Pharmacy.
• Certified by one of the national governing bodies such as Pharmacy Technician Certification Board PTCB, or the National Healthcareer Association ExCPT. 

Experience/Skills:
Required:

• 3 years of previous experience.
• Position requires proficiency in math and the knowledge and ability to use a computer.  
• Must be able to follow oral and written instructions with accuracy, efficiency, and dependability.  
• Positive work ethic, motivated and professional demeanor to promote teamwork in the department. 

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$15.00 - $24.49

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Holidays - Every Third Holiday, Weekends - Every Third Weekend

Scheduled Hours:

1900-0730

Shift:

3 - Night Shift, 12 Hours (United States of America)

Hours:

36

Cost Center:

24050 - 1410 Flex Unit

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities. Receives workplace education and training to assist members of the healthcare team in the care of patients.

I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
 

II.  Position Qualifications:

Patient Care Technician I

License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Basic Life Support certification within 30-days as a condition of employment. 

Experience/Skills:
Required:
1.    Ability to read, write and communicate in English in a clear and concise manner.
2.    Basic computer skills
3.    Basic Medical Terminology knowledge. 
4.    Must be able to remain calm when under stress or in emergency situations
 

Patient Care Technician II
License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.

Experience/Skills:
Required:
1.    Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCA I.
2.    Prior inpatient/outpatient care experience or clinical care training.
3.    Ability to read, write and communicate in English in a clear and concise manner. 
4.    Medical Terminology.
5.    Computer skills. 
6.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
7.    Must have proven problem-solving abilities for routine situations.
8.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
 

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.

For TA Purposes:

PCA II -

Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice.
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
Job Description
Job Description
I. Major Responsibilities: 
1.    Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2.    Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3.    Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4.    Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.  
5.    Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6.    Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7.    Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).  Measures and records patients’ height and weight. 
8.    Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards.  Collects, labels and prepares specimens for transport to lab.  
9.    Phlebotomy in certain locations.
10.    Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
11.    Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
12.    Observes, measures, records oral food and fluid intake.  Sets up full strength tube feeding solutions and refills tube feeding bags as directed.  Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems.  Performs ostomy care on established ostomate patients as directed.    
13.    Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
14.    Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.  
15.    Replenishes patient and unit supplies and equipment.
16.    Requests assistance from identified resources when more direction is needed.  
17.    Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.
18.    Has the ability to precept new Patient Care Technicians.

Standard Staffing Level Responsibilities:  
1.    Complies with established departmental policies, procedures, and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II.  Position Qualifications:

License/Certification/Education:
Required:
1.    Minimum of a high school education or GED.
2.    Current Basic Life Support.

Experience/Skills:
Required:
1.    Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCA I.
2.    Prior inpatient/outpatient care experience or clinical care training.
3.    Ability to read, write and communicate in English in a clear and concise manner. 
4.    Medical Terminology.
5.    Computer skills. 
6.    Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.  
7.    Must have proven problem-solving abilities for routine situations.
8.    Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III.  Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment.
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations.  Must be able to lift, up to 50 pounds.  Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization:

CHOC Rutherford County Clinics

Job Summary:

Supports the licensed healthcare team in performing office examinations and procedures by organizing and managing clinic patient flow, gathering and documenting patient screening data, assist with patient and family education and communication with patient's health care team. Demonstrates and role models effective communication and professionalism in all situations. Furthers growth by engaging in learning activities to advance skills.

.

KEY RESPONSIBILITIES

• Directs and supports patient flow as well as unit operations by maintaining supplies, equipment and unit environmental standards.
• Facilitates identification of resources to meet patient healthcare needs.
• Performs/assists with procedures according to organizational/departmental standards.
• Collects and documents patient screening data for the healthcare team.
• Assists with patient and family education.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES

• Clinical Competencies (Intermediate): Demonstrates mastery proficiency to assist and perform clinical care including but not limited to vital signs, phlebotomy, specimen collection, medication administration and point of care testing as directed by unit standards. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering clinical competencies without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.
• Environment of Care (Intermediate): Demonstrates mastery proficiency with set up and maintenance of patient exam room, supplies and equipment. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering environment of care services without requiring support and instruction from others. Able to train and educate peers by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.
• Clinical Patient Documentation (Fundamental Awareness): Has limited experience or training working with clinical applications for patient documentation.
• Planning & Organizing (Intermediate): Demonstrates ability to anticipate complex resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work beyond areas of direct responsibility. Merges diverse points of view into a coalition with shared goals and objectives. Plans for and anticipates events outside of immediate responsibility. Anticipates problems and obstacles before they arise. Able to absorb changes to major assignments while maintaining a high level of performance. Competently handles multiple assignments and projects simultaneously. Sets priorities with a proper sense of urgency and importance. Develops creative ideas and takes innovative action. Understands and identifies with the basic goals and values of the organization.

Our clinical and nursing support roles are at the center of all we do, helping us be the world leader in advancing personalized health. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. We support each other and encourage excellence among all who are part of our workforce.

Core Accountabilities:

* Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers.

Core Capabilities :

Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

2 years

Education:

Graduate of an approved discipline specific program

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.  EOE/Vets/Disabled.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$18.76 - $29.96

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday, Weekends - Every Fourth Weekend

Scheduled Hours:

40hr/week: Day Shift, M-F, every 4th weekend

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10021 - 3800 Pharmacy

Union:

SHARE Marlborough

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Assist professional personnel in the dispensing of medication and preparation of IV Admixtures. Deliver IV solutions and medications when necessary and replace medication to floor stock. Aid in every aspect of required record keeping and maintain professional appearance of the Pharmacy.

Major Responsibilities:

• Obtains and maintains appropriate knowledge and understanding of the Department of Pharmacy at Marlborough Hospital.  Follows established policies and procedures.
• Demonstrates knowledge and understanding of the automated dispensing machines.
• Restocking automated dispensing machines (Pyxis Medstation®).
• Loading or unloading drugs from the automated dispensing machine.
• Maintaining appropriate expiration dating of drugs contained in the automated dispensing machine.
• Running reports upon demand from automated dispensing machine console.
• Processing discrepancy, rejection, and credit reports from the automated dispensing machine.
• Demonstrates knowledge and understanding of the pharmacy computer system.
• Processing charges for medications into the pharmacy computer system in a timely and accurate manner.
• Repackaging, labeling, and determining appropriate expiration dates for unit dosed packaging.
• Generating reports and labels from the pharmacy computer system.
• Carries out calculations required for usual dosage determinations and solution preparation, using weight and volume equivalents in metric system.
• Performs essential functions related to inventory control.
• Orders drugs using authorized distribution agent’s approved ordering computer system including Internet application.
• Checks in orders and documents receipt on duplicate invoices.
• Handles problems with order with authorized distribution agent, documents problems and resolution of problems.
• Maintains inventory in pharmacy and in automated dispensing machines.
• Monitors expiration dates of drugs in pharmacy and in automated dispensing machines.
• Performs asceptic compounding of parenteral admixtures and other sterile dosage forms.  This includes use of good asceptic technique, proper procedures for preparing all types of parenteral admixtures.
• Completes pharmacy worksheet for each product compounded.
• Cleans the IV hood with alcohol daily or whenever appropriate and documents cleaning.
• Breaks down and cleans IV hood thoroughly at least weekly basis and documents thorough cleaning.
• Presents compounded product to pharmacist for appropriate checking.
• Performs essential functions related to pharmaceutical sales representatives and sample medications.
• Ensures sales representatives complete the sign-in log including location of scheduled appointment and whether samples are being left for an approved area and gives out identification badge.
• Completes sign-in log when pharmaceutical sales representative returns indicating the identification badge was returned.
• Telephones sales representatives to request return of identification badge if not returned that day.
• Logs in appropriate sample information for approved areas that store sample drugs.
• Completes sample release form with the appropriate sample information if sales representative is delivering the sample medication.
• Delivers sample medication to approved area that store sample drugs.
• Participates in proper handling of patient own medications that are stored in the pharmacy.
• Picks up patient own medications (CVI only) and logs in patient own medications in the pharmacy.
• Logs out patient own medications from the pharmacy and delivers to the patient care area (CVI only).
• Conducts inspections of patient care areas and other departments.
• Identifies problem areas and discusses with appropriate representative of the patient care area or other department and works with area to resolve problem.
• Notifies pharmacist or Director of Pharmacy of serious identified problems or ongoing problems that are not resolved in a timely manner.
• Participates in departmental continuous quality improvement program.
• Collects and tabulates information when requested.
• Implements changes in procedures based on recommendation from the continuous quality improvement program.
• Maintains documentation in accordance with regulatory and Hospital requirements.
• Participates in the training and/or orientation of new pharmacy employees upon request.
• Other duties as may be assigned.

Position Qualifications:

License/Certification/Education:
Required:

• Licensed by MA Board of Pharmacy required.
• CPhT required within the first 90 days.
• High School Education or certificate of equivalency

Preferred:

Experience/Skills:
Required:

• Familiarity with drug brand and generic names.
• Knowledge of admixing sterile intravenous products.
• Previous experience in a hospital pharmacy setting (minimum of 500 hours as a pharmacy technician trainee).
• OR equivalent combination of the above

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$22.29 - $32.04

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday, Weekends - Every Fourth Weekend

Scheduled Hours:

rotating 8-hour shifts between 6:30 AM and 7:15 PM, Rotating weekend shifts 8:45 AM to 5:15 PM

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10020 - 3808 Prescription Center University

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direct supervision of a pharmacy supervisor and pharmacist is responsible for performing daily operations within the pharmacy. Performs medication related tasks such as packaging, preparation of all forms of medications, record keeping, and all aspects of drug distribution.

Major Responsibilities:

• Responsible for the day to day operations within the Outpatient Pharmacy.
• Assists in UMMMC Meds to Beds prescription intake and delivery and documents appropriately on patient medical record and pharmacy tracking report.
• Responds accurately and timely to provider inquiries about discharge prescriptions and documents accordingly on patient medical record. 
• Processes prescriptions through pharmacy computer system.
• Maintains inventory by conducting daily cycle counts, receiving the order, and removing outdated items from active stock.
• Interacts with providers and provider staff to receive and clarify orders.
• Interacts with patients to update them on out of stock, insurance, or other emergent issues.
• Maintains required prescription records as necessary in accordance with regulatory and hospital requirements.
• Enters new prescriptions and refills into the computer system.
• Resolves common adjudication issues and troubleshoots with insurance when necessary.
• Answers doctor and patient telephone calls.
• Appropriately fills and maintains prescription dispensing robot.
• Dispenses prescriptions through point of sale after verifying two patient identifiers.
• Maintains a clean work area and assists in quality indicator monitoring.
• Assists with yearly inventory in assigned areas.
• Participates in identifying problems or areas for improvement and assists supervisor with problem solving projects and improving operations; participates in Continuous Quality Improvement activities and/or teams.

Position Qualifications:

License/Certification/Education:
Required:

• High school diploma or equivalent.  
• Current license with the Massachusetts Board of Pharmacy.
• Certified by one of the national governing bodies such as PTCB, or the National Healthcareer Association ExCPT.

Experience/Skills:
Required:

• Position requires proficiency in math and, knowledge and ability to use a computer.  
• Must be able to follow oral and written instructions with accuracy, efficiency, and dependability.  
• Positive work ethic, motivated and professional demeanor to promote teamwork in the department.

Preferred:

• Preferred to have recent pharmacy work experience within the past 6 months. 

Schedule rotating 8-hour shifts between 6:30 AM and 7:15 PM.

Rotating weekend shifts 8:45 AM to 5:15 PM

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

City/State

South Boston, VA

Work Shift

First (Days)

Overview:

PRN- week-end coverage

Overview

Assess, plan, organize, and participate in rehabilitative programs that improve functional mobility, relieve pain, and improve or correct disabling conditions resulting from disease or injury. Provides age-appropriate education for clients and caregivers. Supervise and assume responsibility for care provided by identified team members.

Education

• Bachelors Degree in Physical Therapy (Required)
• Masters Degree in Physical Therapy (Preferred)
• Doctorate in Physical Therapy

Certification/Licensure

• Physical Therapy License (Required)

Experience

• Performs modalities/therapeutic interventions in accordance with accepted standards of care and department policies and procedures.
• Provides effective instruction to the patient and family through standardized educational programs and/or individualized training. Initiate, develop, and maintain collaborative interactions with internal and external team members, patients, and family members to improve patient outcomes.
• Productive and efficient in daily operations.
• Selects and performs the appropriate assessment procedures.
• Establishes and updates formal plan of care to address individual patient needs.


We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $103,376.00 - $149,115.20 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually.

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.


Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down – $10,000

•Pet Insurance 
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work,Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

The Application Analyst II handles more complex application issues and participates in project implementations and upgrades. They analyze business requirements, design solutions, and ensure changes align with organizational objectives. This role provides guidance to junior analysts and contributes to process improvements and system optimization. The analyst serves as a key resource for IT and business teams, supporting effective application use and performance.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities

• Application Lifecycle Management: Owns complex application features or modules end-to-end (design → build → test → deploy → support). Leads configuration, customization, and enhancement efforts. Designs and validates integrations and data flows in coordination with engineering and infrastructure teams.
• Business Analysis & Solution Design: Leads translation of business requirements into detailed functional specifications. Analyzes business needs and designs digital solutions at the team, department, and enterprise levels. Recommends process and workflow improvements to enhance efficiency and data quality.
• Testing & Quality Assurance: Develops and executes comprehensive test plans to ensure software reliability. Oversees testing cycles and validates production readiness, considering downstream, upstream, and cross-functional dependencies to minimize risk and maintain stable operational flows.
• Operational Support & Incident Management: Resolves complex application issues and manages multiple initiatives concurrently. Leads major incident response and problem management efforts. Implements preventive fixes to reduce recurring issues.
• Training, Documentation & Knowledge Management: Designs training programs and advanced end-user documentation. Serves as a subject matter resource for users and support teams.
• Collaboration & Vendor Partnership: Delivers high-quality, customer-focused support. Collaborates closely with vendors, developers, and cross-functional teams. Coordinates releases and supports adoption of new functionality.
• Leadership & Mentorship: Mentors junior analysts. Defines support standards and best practices.

Knowledge, Skills and Abilities

• Knowledge of developing, configuring, supporting, or operating software applications.
• Proven ability to gather requirements, document workflows, and coordinate UAT for small to medium initiatives.
• Intermediate application configuration skills and workflow understanding.
• Strong communication and interpersonal skills with technical and non-technical users across teams.
• Proficiency with Microsoft 365 and common productivity tools.
• Strong understanding of SDLC and ITIL concepts.
• Ability to prioritize and manage multiple assignments, including small initiatives, with minimal guidance.
• Able to apply knowledge of one or more application domains (e.g. EHR, ERP, CRM, HRIS) to support configuration, workflows, and user needs.
• Supports change and release activities; applies integration knowledge, including data mapping and log/trace analysis, under guidance.

Minimum Job Qualifications

• High school/GED/Diploma required.
• Bachelor's degree in Computer Science, Information Systems or related field preferred.
• 4 years of Information Technology experience supporting business or clinical systems applications required.
• Information Technology experience supporting business or clinical systems applications in a healthcare environment preferred.

License/Certification/Registration Required:

• None

Supervisory Responsibilities:

• None

Patient Contact:

• None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$90,900.00 - $101,800.00

The Application Analyst II handles more complex application issues and participates in project implementations and upgrades. They analyze business requirements, design solutions, and ensure changes align with organizational objectives. This role provides guidance to junior analysts and contributes to process improvements and system optimization. The analyst serves as a key resource for IT and business teams, supporting effective application use and performance.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities

• Application Lifecycle Management: Owns complex application features or modules end-to-end (design → build → test → deploy → support). Leads configuration, customization, and enhancement efforts. Designs and validates integrations and data flows in coordination with engineering and infrastructure teams.
• Business Analysis & Solution Design: Leads translation of business requirements into detailed functional specifications. Analyzes business needs and designs digital solutions at the team, department, and enterprise levels. Recommends process and workflow improvements to enhance efficiency and data quality.
• Testing & Quality Assurance: Develops and executes comprehensive test plans to ensure software reliability. Oversees testing cycles and validates production readiness, considering downstream, upstream, and cross-functional dependencies to minimize risk and maintain stable operational flows.
• Operational Support & Incident Management: Resolves complex application issues and manages multiple initiatives concurrently. Leads major incident response and problem management efforts. Implements preventive fixes to reduce recurring issues.
• Training, Documentation & Knowledge Management: Designs training programs and advanced end-user documentation. Serves as a subject matter resource for users and support teams.
• Collaboration & Vendor Partnership: Delivers high-quality, customer-focused support. Collaborates closely with vendors, developers, and cross-functional teams. Coordinates releases and supports adoption of new functionality.
• Leadership & Mentorship: Mentors junior analysts. Defines support standards and best practices.

Knowledge, Skills and Abilities

• Knowledge of developing, configuring, supporting, or operating software applications.
• Proven ability to gather requirements, document workflows, and coordinate UAT for small to medium initiatives.
• Intermediate application configuration skills and workflow understanding.
• Strong communication and interpersonal skills with technical and non-technical users across teams.
• Proficiency with Microsoft 365 and common productivity tools.
• Strong understanding of SDLC and ITIL concepts.
• Ability to prioritize and manage multiple assignments, including small initiatives, with minimal guidance.
• Able to apply knowledge of one or more application domains (e.g. EHR, ERP, CRM, HRIS) to support configuration, workflows, and user needs.
• Supports change and release activities; applies integration knowledge, including data mapping and log/trace analysis, under guidance.

Minimum Job Qualifications

• High school/GED/Diploma required.
• Bachelor's degree in Computer Science, Information Systems or related field preferred.
• 4 years of Information Technology experience supporting business or clinical systems applications required.
• Information Technology experience supporting business or clinical systems applications in a healthcare environment preferred.

License/Certification/Registration Required:

• None

Supervisory Responsibilities:

• None

Patient Contact:

• None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$90,900.00 - $101,800.00

The Pharmacy Department at the Dana-Farber Cancer Institute places emphasis on the values of reliability, professionalism, cooperation, teamwork, communication, positivity and inclusiveness. The Pharmacy Technician II, Infusion is responsible for providing technical support to pharmacy operations under the supervision of a licensed pharmacist. The Pharmacy Technician II, Infusion will staff in pharmacy locations/areas as required.

This is a per diem position with a rotating weekend schedule. The role requires a minimum of 16 hours per month, with the opportunity for additional hours based on coverage needs.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Practices as a pharmacy technician in accordance with all federal, state, DFCI and Joint Commission policies, regulations and standards
• Fills medication orders according to policy, while gaining proficiency with advanced preparations
• Ensures timely delivery of medication orders and/or supplies
• Utilizes multiple systems such as EHR (Electronic Health Record, Inventory Management Systems and other systems to complete and document duties. Identify issues and report as necessary
• Maintains the Pharmacy inventory: sorting, stocking, rotation of stock and expiration date checking
• Performs and documents quality control steps as required for safety and regulatory requirements
• Performs cleaning of sterile and non-sterile areas of the pharmacy as assigned.
• Trains other employees as assigned
• Communicates and escalates issues or problems
• May be assigned to cross-cover other locations or areas (e.g. materials management, outpatient, infusion, etc.)
• Performs other duties as assigned
• Performs sterile and non-sterile compounding of predominately hazardous drugs in compliance with USP <795>, USP <797>, USP <800>, DFCI policies and procedures and, when applicable research protocols
• Ensures compliance with requirements of medications within Research Protocols as assigned
• Maintains and supports Automated Dispensing cabinets including Federal controlled substance retrieving from Return drawer once certified
• Stocking emergency medication as appropriate by site
• Sets up and logs pharmacy batch compound products
• Site-Specific Infusion Technician Duties May Include:
• Provides ADS downtime support. Applicable to Chestnut Hill, Satellites and Pediatric
• Performs essential pharmacy inventory functions (e.g. ordering and receiving). Applicable to Chestnut Hill, Satellites and Pediatric

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Ability to accurately perform pharmaceutical calculations
• Ability to utilize pharmacy technology systems
• Ability to develop proficiency of aseptic technique and the compounding of sterile products
• Ability to develop proficiency and mastery of compounding of non-sterile products
• Ability to independently troubleshoot issues and assist in resolution or escalation to the appropriate resource
• Ability to treat all others (fellow pharmacy staff, patients, nurses, providers, support personnel, etc.) with the utmost professionalism and respect
• Ability to effectively work within a collaborative team-focused environment
• Participate in department meetings and functions to promote a successful and efficient pharmacy workgroup
• Ability to effectively communicate both orally and in writing
• Demonstrated critical thinking skills (ability to analyze information objectively and make a reasoned judgment)
• Strong attention to detail

MINIMUM JOB QUALIFICATIONS:

The position requires a high school diploma or current enrollment in an accredited entry-level degree program for Pharmacy or a related field. The position also requires 2 years of pharmacy technician experience, including at least 1 year of compounding experience. Additionally, the position requires Massachusetts Board of Pharmacy Registration as a Pharmacy Technician, with National Pharmacy Technician Certification (PTCB) to be obtained within 1 year of hire. For roles at Londonderry or Merrimack Valley satellite locations, New Hampshire Board of Pharmacy Registration as a Pharmacy Technician is required.

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT: None

To learn more about why you should join the Pharmacy Department at Dana-Farber, please copy and paste the link below into your browser:Pharmacy | Careers at Dana-Farber - Dana-Farber Cancer Institute | Boston, MA

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$60,195.20 - $70,543.20

The Clinical Services Pharmacist III is responsible for providing clinical pharmacy services to patients in a clinical disease area and will work closely with physicians, mid-level providers, nurses, and pharmacists to provide comprehensive patient care for outpatients. The Clinical Services Pharmacist III will also be responsible for counseling patients starting new intravenous and/or oral antineoplastics; performing clinical assessments; performing adherence and toxicity checks for patients on active therapy; answering drug-information questions; reviewing chemotherapy orders for select providers prior to patients going to infusion; and assisting with drug access. Additionally, CDTM practice may be expected depending on the clinical need of the practice area.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

1. Practices as a pharmacist in accordance with all federal, state, DFCI and Joint Commission policies, regulations, and standards.
2. Ensures medication orders and/or prescriptions for appropriateness, accuracy and completeness based on patient-specific parameters and clinical data.
3. Provides clinical consultation and evidenced based recommendations for treatment plans, supportive care, dose adjustments and monitoring plans to clinicians regarding pharmacotherapy needs for patients based on literature, clinical practice guidelines and institutional standards.
4. Collaborates as a member of the pharmacy and interdisciplinary team through patient care related meetings including rounds, huddles, and case conferences as applicable.
5. Provides comprehensive education to patients and caregivers receiving oncology related therapy including participation in the oral anticancer education program and review and maintenance of patient education materials.
6. Documents clinical care activities in the EHR and effectively communicate all changes in care plan to the staff involved in patient care.
7. Participates in scholarly and educational activities according to departmental expectations (e.g., in-services, drug use evaluation, resident precepting, clinical research, quality/process improvement, presents continuing education programs, guideline development).
8. Participates in clinical administrative duties such as pathways, beacon validation and active patient management, formulary request process and presentation to P&T committee(s), evaluate off label/exception review, REMS programs and other departmental or strategic initiatives.
9. Participates in the development of policies, procedures, teaching documents, education and/or monitoring tools, workflow design, and other initiatives that will improve and/or expand the program.
10. Trains and mentors new members of the clinical pharmacy team.
11. Mentors other clinical specialists and may lead clinical and administrative projects.
12. May lead the development and review of department competencies, guidelines, policy review and development.
13. CDTM practice may be expected depending on the clinical need of the practice area. Responsibilities include direct patient assessment, prescribing and monitoring according to the clinical protocol as approved by P&T.
14. Other duties and projects as assigned.

Knowledge, Skills and Abilities:

• Ability to effectively communicate both orally and in writing with others inside and outside the department (i.e., patients, providers, other institutions).
• Ability to effectively work and provide appropriate leadership within a collaborative team-focused environment.
• Proficient in the use all technology required to perform primary job functions.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook and PowerPoint) as needed to assist in projects requiring these tools.
• Ability to prioritize and adapt to changes; accepts additional responsibilities based on the changing needs of the work setting.
• Ability to accurately assess drug therapeutic appropriateness based on patient-specific parameters and clinical data.
• Ability to utilize references and/or drug information sources and provide accurate responses to complex drug information requests.
• Demonstrates critical thinking skills (ability to analyze information objectively and make a reasoned judgement).
• Ability to resolve complex problems within their scope of practice and to escalate appropriately when needed.
• Ability to show initiative and collaboration with management in the area of quality improvement.
• Ability to orient and train new clinical specialists and provide clinical education to pharmacists, students and residents as assigned.

Minimum Job Qualifications:

Minimum Education:
All Pharmacists require a Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited college of Pharmacy.

Minimum Experience:
PGY2 residency in area of specialty plus 2 years of clinical specialist experience (preferred-such as oncology, palliative care, anticoagulation), or PGY1 plus 5 years clinical specialist experience, or 7 years of clinical specialist experience (such as oncology, palliative care, anticoagulation).

License/Certification/Registration Required:

Must be licensed to practice pharmacy in the Commonwealth of Massachusetts.Pharmacists must be board certification in their specialty area.For pharmacists with a CDTM practice: Must complete at least 5 additional specialty related continuing education credits per Massachusetts requirements, they are also responsible for maintaining NPI, MCSR and DEA where applicable.

Supervisory Responsibilities:

None

Patient Contact:

Yes

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$150,000.00 - $170,000.00

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$20.94 - $29.27

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

8:00AM -4:30PM

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10020 - 3851 Pharmacy Business Office

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Obtains authorization numbers from insurance companies, reviews all prior authorization requests for medical necessity, and determines appropriate benefit coverage for all general and oncology infusion clinics supported by the Pharmacy Business office.

Major Responsibilities:

• Completes prior authorization review for all general and oncology infusions; researching medical necessity in reference to patient diagnosis and treatment plan utilizing appropriate compendiums and insurer policies.  
• Works with multiple insurance carriers/vendors and keeps current with any and all changes as they relate to prior authorization.
• Communicates / interacts with specific divisions regarding approved or denied prior authorizations. Communicates with Insurance Verification, the Central Billing Office and other Departments in order to resolve prior authorization issues.
• Manages the “Incoming Patient Report” ensuring appropriate Prior Authorizations are in place.
• Utilizing appropriate databases, tracking mechanisms, and tools, manages all prior authorization renewals to assure no lapse in medication treatment coverage. 
• Coordinates process for authorization using defined best practices.
• Participates in the management of a shared database which holds all prior authorization numbers and makes edits as needed.
• Assists in the maintenance of the Prior Authorization Best Practices manual which includes prior authorization requirement changes made by the insurance carriers and makes recommendations for changes.
• Performs weekly prior authorization audit to ensure accurate billing and resolves issues that arise.
• Produces correspondence, reports, memos, etc. as required 
• Sets up and maintains confidential, sensitive files and records for multiple functions, academic materials, medical records, etc. ensuring efficient retrieval of information. Coordinates retrieval of medical records.
• Ensures adequate inventory of office supplies and basic maintenance of office equipment.
• Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
• Ensures compliance with health and safety requirements and with regulatory agencies such as DPH, etc.

Position Qualifications:

License/Certification/Education:
Required:

• High School diploma

Experience/Skills:
Required:

• 2-3 years of medical secretarial/administrative support experience.
• Microsoft Office and internet skills required.
• Good customer service skills. Ability to work in a team environment.

Preferred:

• 6 -12 months of prior authorization experience in an infusion setting preferred. 
• Prior experience using All Scripts, IDX, preferred.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies, including age-specific competencies and their measurements, will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary.  Position requires work indoors in a normal office environment.

M-F 8:00AM-4:30PM

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$20.32 - $38.17

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Holidays - Every Other Holiday, Sunday through Saturday, Weekends - Every Other Weekend

Scheduled Hours:

40hr, Eve: 2pm-10:30pm, every other weekend, every other holiday, Maybe required to work and travel to other locations and campuses per the needs of the department.

Shift:

2 - Evening Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10020 - 1720 MSSD Phelbotomy

Union:

UFCW (United Food and Commercial Workers)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Collects blood specimens by venipuncture and capillary from patients. Performs EKG, pulse oximetry, and point-of-care testing on inpatients and outpatients as required.

Major Responsibilities:

• Performs venipuncture and capillary phlebotomy procedures on patients using appropriate specimen collection equipment and techniques.
• Review requisition and orders from physicians to ensure appropriate tests are drawn and tests meet guidelines for Medical Necessity. Prepares Advance Beneficiary Notice (ABN) for tests that do not meet Medical Necessity guidelines and obtains appropriate signatures from patient and self.
• Performs EKG, pulse oximetry and point-of-care testing procedures as requested and associated quality control and maintenance of instrumentation.
• Processes specimens including centrifugation, pour-off, aliquoting, labeling, and packaging.
• Provides essential patient data and insurance information for registration of specimens. May create registration for outreach specimens in Hospital Admission/Discharge/Transfer (ADT) system.

Position Qualifications:

License/Certification/Education:

Required:

• High School graduate with successful completion from a recognized program for training in phlebotomy or prior documented experience performing phlebotomy.

Preferred:

Experience/Skills:

Required:

• Basic life support certification required within 3 months of employment.
• Maintenance of annual competencies in BLS.

2pm -10:30pm

every other weekend, every other holiday. Flex.
Maybe required to work and travel to other locations and campuses per the needs of the department.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$20.32 - $38.17

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Holidays - Every Other Holiday, Sunday through Saturday, Weekends - Every Other Weekend

Scheduled Hours:

40hr, Eve: 2pm-10:30pm, every other weekend, every other holiday, Maybe required to work and travel to other locations and campuses per the needs of the department.

Shift:

2 - Evening Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10020 - 1720 MSSD Phelbotomy

Union:

UFCW (United Food and Commercial Workers)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Collects blood specimens by venipuncture and capillary from patients. Performs EKG, pulse oximetry, and point-of-care testing on inpatients and outpatients as required.

Major Responsibilities:

• Performs venipuncture and capillary phlebotomy procedures on patients using appropriate specimen collection equipment and techniques.
• Review requisition and orders from physicians to ensure appropriate tests are drawn and tests meet guidelines for Medical Necessity. Prepares Advance Beneficiary Notice (ABN) for tests that do not meet Medical Necessity guidelines and obtains appropriate signatures from patient and self.
• Performs EKG, pulse oximetry and point-of-care testing procedures as requested and associated quality control and maintenance of instrumentation.
• Processes specimens including centrifugation, pour-off, aliquoting, labeling, and packaging.
• Provides essential patient data and insurance information for registration of specimens. May create registration for outreach specimens in Hospital Admission/Discharge/Transfer (ADT) system.

Position Qualifications:

License/Certification/Education:

Required:

• High School graduate with successful completion from a recognized program for training in phlebotomy or prior documented experience performing phlebotomy.

Preferred:

Experience/Skills:

Required:

• Basic life support certification required within 3 months of employment.
• Maintenance of annual competencies in BLS.

2pm -10:30pm

every other weekend, every other holiday. Flex.
Maybe required to work and travel to other locations and campuses per the needs of the department.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

The Senior Director of Product and Technology leads the strategic planning, development, and implementation of advanced technology platforms and products to support Dana-Farber Cancer Institute’s (DFCI) research community. Reporting to the Vice President of Research Informatics Operations (RIO), this role oversees the design, development, and continuous enhancement of systems that serve basic research labs, clinical trial informatics, research administration, and scientific computing.

This role requires expertise in product management, systems integration, IT infrastructure, and data acquisition, with a demonstrated ability to align technology solutions with the operational needs of researchers and the strategic goals of the Institute. The Senior Director manages a large team of product managers, developers, and infrastructure specialists, ensuring the successful delivery of innovative, scalable, and user-centered solutions. This position also collaborates with senior executives, faculty, and research leaders to address the complex needs of the DFCI research community.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

MINIMUM JOB QUALIFICATIONS:

Minimum Education: Bachelor’s degree required, ideally in a STEM field. Advanced degree, preferred, ideally in business administration, marketing, computer science, software development or a related field.

Minimum Experience:

• 15+ years of relevant professional experience, with 10+ in a biomedical or healthcare setting, preferred.
• undefined
• 10 years of experience in product management, preferably in leadership roles, with a track record of successfully managing and launching products/software platforms in a large-scale enterprise environment.
• 10 years of direct people management experience.
• 10 years of exceptional planning, strategy, project management, negotiation, and organizational skills, with the demonstrated ability to drive multiple concurrent projects in a complex, deadline-driven environment.
• 7 years of building and managing high-performance product management and software development teams.

PRIMARY DUTIES AND RESPONSIBILITIES:

Strategic Responsibilities

• Partners with VP of RIO to develop a clear product and technology strategy and vision, aligning the product roadmap and product goals with the overall Institute goals, market trends, and various client needs.
• Oversees the product planning process by leading matrixed, cross-functional teams to prioritize features, define requirements and create roadmaps for every product ensuring a successful product development lifecycle for all research systems and platforms.
• Leads a large department of directors, associate directors, product managers, developers, integration developers, quality assurance (QA) analysts, and infrastructure specialists. Ensures the department meets key Institute performance indicators (KPIs)s, identifies operational risks, and provides mitigation strategies.
• Determines the strategic value of utilizing sponsored and outsourced staff for specific talent needs. Directly manages technical development resources located in India.
• Develops and executes strategy for enterprise data stewardship with DFCI and I&A leadership. Acts as DFCI leader for democratization of data, tools, and analytics and enables stakeholders to embark on that journey.
• Collaborates regularly with the Senior Director of Architecture and Strategy to align the overall strategic direction for new product designs within the context of the entire research product landscape. Ensures product innovation initiatives are in harmony with the overall architectural vision and strategic goals of the organization.
• Ensures the team regularly identifies opportunities for leveraging AI technologies, including LLMs, to enhance product innovation and streamline research processes.

Leadership Responsibilities

• Responsible for the design, development, implementation, scalability, and on-going enhancements of over 30 research systems and platforms with more than 14K users at DFCI and various internal and external research collaborating entities, including the DF/HCC.
• Provides solutions for all oncology-related work and activities for the DF/HCC.
• Oversees the entire lifecycle of the full suite of the product portfolio; from ideation and development to launch and continuous improvement.
• Collaborates closely with RIO Account Services leadership, who support the Basic Research & Research Administration, Translational Research and Clinical Trials Research domains, to identify and prioritize solution delivery across the entire research enterprise including multiple departments, labs, and external collaborators. Collaborates with other I&A client-facing leads to provide platform solutions for clinical and business operations, as needed.
• Oversees the integration of AI technologies into product management processes, ensuring continuous innovation and alignment with emerging technological advancements.
• Ensures the product management teams follow a standardized framework for product roadmaps, release management, security, integration, and hardware.

• Collaborates closely with the Bioinformatics, Artificial Intelligence and Data Science Operations (AIOS), Enterprise Analytics, Enterprise Data Warehouse I&A capability teams to provide comprehensive solutions delivery for products and services that require cross-functional support.
• Provides product leadership for all research-facing systems and services developed within the Bioinformatics and AIOS. Examples include: the Bioinformatics workbench platform, the AI platform for model development and deployment, and the internal DFCI ChatGPT4 platform.
• Assumes direct responsibility for the Engineering team’s efforts by overseeing product managers who are tasked with the development and management of DFCI in-house software solutions. Provides hands-on leadership to guide and support the product management team, ensuring that engineering projects align with organizational goals and deliver optimal results.
• Successfully leads enterprise product launches by ensuring the coordination of all key departments.

• Collaborates with Office of General Counsel (OGC) and the Belfer Office of Dana-Farber Innovation (BODFI) on creating and maintaining system use and data sharing agreements for outside collaborations.
• Leads the development of system architecture to provide rapid data findability and delivery of new data types for researchers.

IDE&E/Social Responsibilities

• Utilizes Dana-Farber Cancer Institute values to govern decisions, actions, and behaviors.
• Demonstrates, strengthens, and embeds inclusive behaviors, and holds team and leaders accountable for the same.
• Invests in understanding diverse stakeholder cultures, motivations, and practices to enable consensus-based solutions.

Human Resources Management Responsibilities

• Responsible for employment decisions. Receives input from direct reports on staffing needs and builds business cases for adding FTEs where appropriate to present at position control meetings.
• Fosters a collaborative and innovative work environment that attracts top talent and encourages professional growth.
• Teaches/coaches management and leadership skills to develop people managers within the team.

Financial Responsibilities

• Acts as a responsible steward of DFCI and I&A financial resources. Consistently complies with DFCI and I&A spending and accounting policies.
• Develops and manages a budget portfolio of $5 - 10M per year, including capital, operating, and charge back funding; ensures the efficient and effective use of team and departmental resources.

Functional Expertise

• Establishes enterprise product management best practices and shares these methods with other I&A leaders of product managers providing products and services to non-research stakeholders.
• Monitors the industry to stay current on industry trends and latest technology offering to address ever-changing client needs.
• Ensures the development of consistent and reliable go-live strategies and processes to enable seamless delivery of new solutions and features to the research community.
• Oversees consistent, high-quality deliverables, data assets, and documentation in alignment with group operating model and I&A principles (e.g., FAIR (Findable, Accessible, Interoperable, Reusable))

Communications/Interpersonal Responsibilities

• Communicates consistently and proactively with senior level stakeholders and collaborators.
• Ensures all department teams provide regular project communication updates through various means: progress reports, status updates at steering committee meetings, departmental updates, etc.
• Anticipates and addresses stakeholder concerns and teaches team members how to grow this skill.
• Provides inspiration and leadership to team, group, and collaborators.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Technical

• Demonstrates knowledge of product management lifecycle and basic software development fundamentals, such as data structures, algorithm design, problem solving, and complexity analysis.
• Proficiency in primary tools and methods used in product management, software development, integration and testing; examples include:Product Management Software: Jira, Asana, Trello, Monday.com, etc.Customer Feedback: UserVoice, Qualtrics, SurveyMonkey, etc.Cloud Computing Platforms: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP)Analytics and Data Visualization: Google Analytics, Mixpanel, Tableau, etc.Road mapping: Aha!, ProductPlan, Roadmunk, etc.Prototyping and Wireframing: Sketch, InVision, Adobe XD, Balsamiq, etc.Integrated Development Environments (IDEs): Visual Studio Code, IntelliJ IDEA, Eclipse, etc.Version Control Systems: Git, GitHub, GitLab, and Bitbucket, etc.Automated Testing/Continuous Integration/Continuous Deployment (CI/CD) Tools: Jenkins, CircleCI, Travis CI, GitLab CI, etc.API Design and Testing Tools: Postman, Swagger (OpenAPI), etc.Database Management Tools: Oracle, MySQL Workbench, pgAdmin (for PostgreSQL), MongoDB CompassApplication Performance Monitoring (APM) tools: New Relic, AppDynamics, Dynatrace, etc.Project Management and Issue Tracking: Jira, Asana, etc.Cloud Development Platforms: AWS Cloud9, Microsoft Visual Studio Online, Google Cloud Shell, etc.

Client services, collaboration, communication

• Strong client service orientation
• Consistently leads effective prioritization and re-prioritization discussions with stakeholder groups
• Routinely establishes new projects and collaborations independently
• Expert at presenting results persuasively and accurately, verbally or in writing, and in delivering both positive and challenging news
• Able to professionally and productively say no when necessary
• Works effectively, collaboratively, and proactively across teams and groups, and institutionally
• Excellent interpersonal skills; able to interact effectively with all levels of staff and external contacts.
• Curious and eager to learn about others’ work and perspectives and to develop deep knowledge of client areas served.
• Excellent at identifying and validating the underlying business need behind a request, using a strategic lens to evaluate the need in a larger context and optimally solve the problem
• Skillfully influences stakeholders to ask insightful questions and sharpen focus on analyses that will have the highest and broadest impact for DFCI

Mindset

• Demonstrates self-awareness, professionalism, agility, a strong work ethic, appropriate humility, and the ability to lead through challenging situations
• Thinks and acts consistently with a broader “we” mentality, i.e., what’s best for DFCI as a whole vs. self, “my team,” or “my group”, or “my department”
• Ability to think strategically and make informed decisions about product direction based on client needs, available funding & resources, and alignment with Institute goals.
• Demonstrates adaptability and flexibility. The research landscape is constantly changing and evolving. It is critical that the incumbent is comfortable with change and able to embrace new technologies, methodologies, and agile strategies.

SUPERVISORY RESPONSIBILITIES:

• Manages a group of 20-40+ FTE or budget equivalent, which includes other people managers.
• Manages multiple cross-functional teams and supervises up to 50 additional FTEs via matrix or vendor partnerships. This role does require the direct oversight of managing both outsourced (within the U.S.) and offshore resources (located in other countries).
• Assumes client and administrative product and services responsibilities for VP of RIO, as needed.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$242,500.00 - $262,300.00

The Pharmacist Lead, Inpatient Oncology Clinical Support, is a DFCI-employed pharmacist embedded at Beth Israel Deaconess Medical Center (BIDMC) or Mount Auburn Hospital (MAH). Reporting to the Pharmacy Manager of Orientation, Training, and Competency, this consultative role supports safe, consistent care for shared DFCI-oncology patients and ensures reliable bi-directional communication between inpatient care at BIDMC/MAH and ambulatory care at DFCI.

To learn more about why you should join the Pharmacy Department at Dana-Farber, please copy and paste the link below into your browser:
https://careers.dana-farber.org/division-of-pharmacy.html

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities:

1) Clinical integration and pharmacist-to-pharmacist support
• Serves as a consistent “bridge” between BIDMC/MAH-inpatient pharmacists and DFCI inpatient-oncology providers, strengthening working relationships and streamlining communication
• Serves as an on-site oncology-pharmacy clinical resource for BIDMC/MAH teams for complex oncology-medication questions related to shared DFCI patients, providing real-time consultation support to reinforce safe oncology-medication practices
• Supports orientation, onboarding, and ongoing training of newly hired inpatient-oncology pharmacists at BIDMC or MAH, in collaboration with local pharmacy leadership, by providing DFCI-specific oncology-practice context, shared patient workflows, and key contacts/escalation pathways for DFCI-oncology patients
• Identifies recurring knowledge gaps or high-risk scenarios and coordinates targeted education with BIDMC/MAH-pharmacy leadership

2) Transitions-of-care communication for shared oncology patients from inpatient to DFCI ambulatory
• Establishes and maintains a reliable medication- and treatment-plan-handoff workflow for select high-risk DFCI patients discharged from BIDMC/MAH back to DFCI ambulatory care
• Communicates time-sensitive changes to DFCI ambulatory pharmacy teams, such as:
i. chemotherapy-plan changes, dose modifications, delays/holds, toxicity events impacting future therapy
ii. new or discontinued supportive care meds that affect ongoing outpatient management
iii. monitoring needs and follow-up medication plans tied to oncology therapy
• Anticipates downstream outpatient-access issues created by inpatient changes and alerts DFCI ambulatory pharmacy/clinic teams when action is needed (e.g., continuity of a specialty medication)

3) Inpatient chemotherapy-process support
• Serves as the pharmacy liaison for the inpatient chemotherapy-approval/authorization process for shared DFCI-oncology patients
• Provides regimen-specific clarification support for shared DFCI patients
• Escalates patient-specific concerns to the appropriate DFCI-disease group/ambulatory team to align inpatient actions with the outpatient-treatment plan

4) Liaison for inpatient-medication policies 
• Serves as the DFCI-pharmacy liaison to BIDMC/MAH for inpatient medication-use policies with which DFCI intends to align
• Assists with policy-review cycles, and routes questions/updates through the appropriate governance channels at each institution (P&T, medication safety, etc.)

5) Quality/safety surveillance for cross-site issues
• Tracks and trends cross-site medication-related issues affecting shared patients (e.g., recurring handoff failures, repeated clarification types, common delay drivers)
• Leads or co-leads joint-improvement initiatives with BIDMC/MAH counterparts focused on reducing patient disruption and improving reliability of oncology-medication management across settings

6) Relationship management and governance support
• Maintains regular touchpoints with BIDMC/MAH oncology-pharmacy leadership and key DFCI stakeholders (ambulatory pharmacy leaders, disease-group pharmacists, medication safety)
• Clarifies escalation pathways and maintains up-to-date contact lists for high-risk oncology-medication issues

Knowledge, Skills and Abilities:

• Competence in clinical-oncology pharmacotherapy, demonstrating thorough understanding and adherence to safety protocols and best practices in oncology pharmacy
• Knowledge of regulatory standards, including those set by the Joint Commission, Massachusetts Board of Pharmacy, and Department of Public Health
• Skill in prioritizing and organizing work, even under stress and tight deadlines
• Strong problem-solving abilities, with a proactive approach to challenges and the discernment to escalate issues when necessary
• Team-orientation with a collaborative spirit and the ability to support colleagues to achieve organizational objectives
• Adaptable to shifting priorities and responsibilities in a dynamic work environment
• Excellent communication skills, both verbal and written, with the ability to engage professionally with a diverse range of individuals

Minimum Job Qualifications:

Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited college of Pharmacy required. 8 years of hospital pharmacy with at least 6 years of experience in oncology is required; or completion of a PGY1 hospital pharmacy practice residency plus at least 5 years in oncology practice; or completion of a PGY2 pharmacy residency plus at least 3 year in oncology practice.

License/Certification/Registration Required:

• License to practice pharmacy in the Commonwealth of Massachusetts
• Oncology Pharmacy Specialty Certification (BCOP)

Supervisory Responsibilities:

No

Patient Contact:

No

Special Working Conditions:

None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$161,400.00 - $174,700.00

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$15.00 - $25.71

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Sunday through Saturday

Scheduled Hours:

8am-8:30pm

Shift:

4 - Mixed Shift, 8 Hours (United States of America)

Hours:

0

Cost Center:

24050 - 3500 Radiology Diagnostic

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

1. Duties include, but are not limited to, communicating with patients and preparing them for the exam, patient film and report coordination, and stocking supplies.
2. Follows all Quality Control policies and procedures for compliance with departmental, local, state and federal regulations.
3. Uses radiation safety measures and protection devices to comply with government regulations, hospital policy, and to ensure safety of patients and staff.
4. Greets patients politely and efficiently.
5. Delivers patients to examination rooms.
6. Takes thorough and accurate patient medical histories as directed.
7. Clearly explains procedures to patients in English.  Seeks out interpreter services if needed.
8. Sets up examination rooms, ensuring that all necessary equipment and supplies are available and functioning.
9. Makes patient as comfortable and relaxed as possible.
10. May monitor patients' conditions and reactions, reporting abnormal signs to physician.
11. May assist with the completion of documents and treatment records, and delivering documents to PACS.
12. Assists other medical team and administrative staff members, such as physicians and nurses, in conducting special procedures or completing administrative duties.
13. Performs all duties with strict adherence to and compliance with government regulations, hospital policies and procedures, and safety/ALARA (As Low As Reasonably Achievable) guidelines.

Standard Staffing Level Responsibilities:
1. Meets established productivity standards.
2. Facilitates and promotes the sharing of knowledge and content throughout departments.
3. Takes responsibility for ensuring that all work outcomes satisfy the UMass Memorial Health System True North.
4. The individual must support the mission, vision, and goals of HealthAlliance-Clinton Hospital and serve as a role model for CARES values.
5. Adheres to change control processes.
6. Participates in cross training to optimize department resources.
7. Demonstrates excellent attendance and actively participates in a variety of meetings and training sessions as required.
8. Demonstrates a friendly, responsive, service-minded attitude to all internal and external customers.
9. Communicates ideas effectively. Shares information and keeps others properly informed. Gives, and is open to useful feedback.
10. Adheres to the HealthAlliance Hospital Code of Conduct and Behavior Standards and dress code. 
11. Complies with established environment of care/safety policies and procedures and all health and safety requirements. 
12. Maintains and fosters an organized, clean and safe work environment.
13. Contributes to the development and application of process improvements.
14. Maintains a collaborative, team relationship with peers and colleagues in order to effectively contribute to the group’s achievement of goals and to help foster a positive work environment.
15. Attends staff meetings and in-service programs as required or directed. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to e mails on a regular basis.
16. Practices cost containment and fiscal responsibility through the efficient use of supplies, equipment, time, etc.
17. Complies with established departmental policies, procedures and objectives.
18. Attends variety of meetings, conferences, seminars as required or directed.
19. Demonstrates use of Quality Improvement in daily operations.
20. Complies with all health and safety regulations and requirements.
21. Respects diverse views and approaches, demonstrates Standard of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
22. Maintains, regular, reliable, and predictable attendance.
23. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. CPR certification

Preferred:
1. High School Diploma 

Experience/Skills:
Required:
1. Strong organizational and communication skills
2. Knowledge of medical terminology, anatomy, patient positioning, equipment protocols, radiation safety, radiation protection and basic patient care
3. Ability to communicate clearly in English with patients to explain procedures while making them as comfortable as possible
4. Ability to follow and comply with directions procedures, policies and regulations
5. Ability to work effectively and collaborate with medical staff, personnel, students, and patients
6. Ability to read, write and speak clearly in English

Preferred:
1. Enrollment in a formal radiologic tech program
2. Minimum one (1) year of experience in a medical office 

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Constantly:
- Standing, walking, repetitive movements, working indoors, color vision
- Precise motor skills, hearing, vision

Frequently:
- Sitting, pushing, pulling, twisting, bending, reaching, grasping, high stress level

Occasionally:
- Climbing, balancing, kneeling, heights

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Employment Type:

Full time

Shift:

Day Shift

Description:

Trinity Health Chelsea Hospital
Location: Chelsea, MI
Schedule: Full-time, Day Shift

The Rehabilitation Services Staff Occupational Therapist provides evaluation and treatment of hospital inpatients and outpatients in a range of specialty programs.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
 
1.    Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution. 
2.    Maintains the confidentiality of information acquired pertaining to patient, physicians, colleagues, and visitors to Chelsea Hospital. Discusses patient and hospital information only among appropriate personnel in appropriately private places. 
3.    Behaves in accordance with the Code of Conduct, Service Excellence Standards, and the Mission, Vision, Values and policies of Chelsea Hospital.
4.    Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
5.    Demonstrates self-directed learning.
6.    Provides quality patient care by considering the age specific, development and cultural needs through competent clinical practice.  Demonstrates unit/area competencies.
7.    Identifies and assists in resolution of problems related to safety, sanitation and maintenance of the environment.
8.    Practices effective communication in all interactions (patient, visitor, co-worker, etc.)
9.    Promotes a positive work environment by demonstrating teamwork.
10.    Orients patients and families to the therapeutic purposes and procedures of Occupational Therapy.
11.    Provides a thorough occupational therapy evaluation and creates an appropriate plan of care based on the patient deficits. 
12.    Instructs patients and families in individualized home programs.
13.    Participates in departmental quality assurance and improvement activities.
14.    Provides for his/her own professional growth and education and contributes to staff development activities.
15.    Supervises Occupational Therapy fieldwork students as assigned by the Manager or Student Program Coordinator.
16.    Stays up to date on all participating insurance guidelines for rehabilitation services.
17.    Provides thorough documentation on each patient interaction.  Documentation must be timely and include all pertinent information required by state law, accrediting agencies and 3rd party payers.
18.    Completes daily charges for each patient while adhering to ethical practices per insurance guidelines for each payer.
19.    Works with Manager and secretarial staff to ensure schedules are managed well to achieve targeted productivity and clinic budget.
20.    Participates in regularly scheduled staff meetings.

OTHER FUNCTIONS AND RESPONSIBILITIES 
Performs other duties as assigned.
REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE

Education:   Bachelors Degree or higher in Occupational Therapy from accredited university

Experience:  

Certification/Licensure: Licensure in the State of Michigan. Certification with the NBCOT preferred.
REQUIRED SKILLS AND ABILITIES
1.    CPR Certification 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Exempt

Hiring Range:

$62,004.80 - $111,633.60

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

8-430p

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

32

Cost Center:

10030 - 4400 Social Services

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Provides assessment of patients/families and their adaptation to patient’s illness. Provides counseling as needed and ensures maximum patient participation in plans for discharge and recovery. Identifies system or discharge problems and develops discharge plans and presents options to patients. Assessment of all potential cases of abuse: child, elderly, disabled and/or domestic violence.

I.            Major Responsibilities:

1. Provides clinical service to patients and their families through individual, family, or group work, such as biopsychosocial assessment, crises intervention, treatment planning and counseling relative to medical conditions.

2. Identifies clinical resources and make referrals when necessary.

3. Collaborates with physicians, care coordinators, discharge planners, and other health care professionals to identify barriers to discharge or treatment and help resolve these issues with patients, families, or external sources.

4. Advocates for patients and families as they negotiate the health care system so that effective care, treatment, and planning may occur.

5. Documents all information obtained in evaluation, assessment, consultation, referral, and disposition to comply with regulatory requirements, as well as ensuring best possible patient outcome.

6. Utilizes the language of the current DSM-IV-TR to establish comprehensive diagnostic evaluations and subsequent planning and treatment.

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Master’s Degree in Social Work.

2. Current Massachusetts Licensed Clinical Social Worker (LCSW) licensure.

Experience/Skills:
Required:
1. Demonstrated ability in psychosocial assessment, knowledge of community resources, crisis intervention skills, ability in discharge planning, and ability to work with a multidisciplinary team.

2. Data compilation and analysis skills.

3. Excellent written and communications skills. 

4. Basic computer skills.

Preferred:

1. One to three years of Social Work experience.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Position requires work indoors most often in an office environment.  However, work may also include monitoring patients’ movements and activities resulting in the need for rapid physical response to unsafe patient movements.  This includes standing, walking, running, reaching, bending, lifting, and stooping. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.