Patient Service Representative - Specialty Care, Encino

UCLA Health View all jobs


California
Permanent
Admin and Clerical

Posted 12 hour(s) ago

Reference: 2462089


Description

In this role you will provide direct support to the physicians and patients for assigned primary and/or specialty care physicians.

Major duties include but are not limited to: 

  • Acting as a liaison for the patients and physicians in the practice.
  • Assisting patients in accessing service within the health system.
  • Facilitating communication with referring physicians.
  • Referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect
Salary Range: $31.88 - 45.66/hourly
Qualifications

Required:

  • Ability to communicate professionally and effectively with physicians and staff in a high-volume setting.
  • Excellent organizational skills and ability to prioritize assignments. 
  • Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.

Preferred

  • Skill in using a PC with associated programs including Word, Excel, and Email
  • Skill in demonstrating work experience with a database computer program 
  • Knowledge of major medical insurance plans and types of coverage provided
  • Knowledge of medical terminology