Administrative Assistant III - Ophthalmology, Santa Monica

UCLA Health View all jobs


California
Permanent
Admin and Clerical
USD 31 - 45 per hour

Posted 19 day(s) ago

Reference: 2365749


Description

We are seeking a highly organized and patient-centered Surgery Coordinator to coordinate all aspects of surgical coordinating for ophthalmologists in our multi-specialty ophthalmic clinic in Santa Monica. Responsibilities include, but are not limited to:

  • Coordinate and schedule patient surgical and laser procedures for assigned faculty physicians
  • Schedule required pre-operative testing and appointments
  • Verify patient insurance coverage and obtain necessary prior authorizations, and provide guidance on billing
  • Serve as a patient liaison, guiding patients through the pre- and post-operative process
  • Maintain accurate documentation and patient records within the electronic medical record system
  • Provide general clinic and administrative support as needed to ensure smooth daily operations

Salary Range: $31.88-45.66 Hourly


Qualifications

Required:

  • 2 years of experience working in a medical practice, preferably in ophthalmology or another surgical specialty. 
  • Experience with patient billing practices, managed care plans, Medicare, Medi-Cal, and commercial insurance carriers.
  • Ability to explain complex surgical scheduling and authorization processes to patients in a clear and supportive manner.
  • Experience scheduling patient appointments in computerized appointment scheduling system.
  • Excellent organizational skills to assure consistently effective and accurate scheduling of surgeries, communications with patients, co-workers and surgeons.
  • Excellent interpersonal skills including the ability to deal effectively and in a positive manner with patients of varying backgrounds and temperaments, physicians and staff.
  • Excellent verbal communication skills to facilitate the scheduling process and instructing patients about the process.
  • Ability to prioritize work effectively and follow-through on tasks with minimal supervision.
  • Strong organizational skills in maintaining records to facilitate sharing records with co-worker.
  • Flexible personality and the ability to function well despite numerous interruptions.
  • Ability to work well under the stress of occasional emergencies that need immediate scheduling.
Highly Preferred:
  • Experience working in an ophthalmic office, especially Cataract & Refractive Surgery to include premium intraocular lenses.
  • Experience working in a medical teaching institution.