Float Patient Service Representative- Dermatology, West Los Angeles

UCLA Health View all jobs


California
Permanent
Admin and Clerical

Posted 20 day(s) ago

Reference: 2351077


Description

Major duties include but are not limited to: 

  • Acting as a liaison for the patients, outside referring physicians, faculty, and residents/fellows in the practice.
  • Assisting patients in accessing and coordinating surgical service within the health system. 
  • Facilitating communication with referring physicians.
  • Referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.
  • Manage a high volume of patient messages entering via multiple avenues.  
  • Assist with Patient check-in and cash collection
  • Travel between our West LA, Santa Monica and Westwood location as needed 
  • Position starts in the Santa Monica location while awaiting West L.A opening 
Salary Range: $31.88 $45.66/hourly 
Qualifications

INSTITUTIONAL AND/OR PROFESSIONAL STANDARDS

·Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job

  • Comply with Department of Public Health (DPH), The Joint Commission and other accreditation and regulatory agencies standards
  • Adhere to all Hospital Policies and Procedures
  • Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module
  • Demonstrates adherence to the requirements for using the electronic health record

·Demonstrates understanding of institutional and department specific emergency management procedures/responsibilities to maintain personal, patient, and co-worker safety, maintains competencies in these areas, and participates in disaster/emergency related exercises and education.